Supplier Development Process Engineer

Head of Card Operations

Customer Experience Director

Process Automation Engineer - Optical & Transceiver Products

Regional Manager of Security Operations

Manager - Hire to Retire

Senior Manager – Mechanical

Operations Manager

Stamping Manager

Lead, Data & AI Governance

Responsibilities: Cross function collaboration: <ul><li>Coordinate Procurement, SQE, PDE, MPDE, Engineering Assess and document manufacturing capability, process maturity, and QMS compliance during PCBA new supplier qualification/Development.</li><li>Engage upstream and downstream raw material partners to improve delivery capability, capacity alignment, and supplier responsiveness.</li><li>Organize and lead regular cross-functional reviews with PDE, MPDE, and suppliers to address delivery risks, manufacturing readiness, and improvement actions.</li><li>Track and drive closure of cross-functional and supplier action items, escalating gaps as needed.</li></ul> NPI stage: <ul><li>Provide early manufacturing and engineer support for PCBA commodities from a sourcing and supply chain perspective to support supplier selection decisions (critical).</li><li>Conflict Management: Coordinate and facilitate DFM (Design for Manufacturing) discussions with suppliers, and Engineering to ensure manufacturing requirements are clearly understood and accepted (no design decision ownership).</li><li>Assess and document manufacturing capability, process maturity, and QMS compliance during PCBA new supplier qualification.</li><li>Act as a coordination interface between Procurement and Engineering, ensuring alignment on quality, commercial, and technical expectations without assuming design ownership.</li></ul> Approved Supplier Management: <ul><li>Drive yield, process stability, and delivery performance improvements at supplier sites.</li><li>Collaborate with suppliers and key supply chain nodes to improve lead time and delivery reliability, supporting company sample and production needs.</li><li>Partner with CM and Procurement to support SRM programs for strategic PCBA suppliers, with close tracking of action plan execution.</li><li>Facilitate cross-functional supplier improvement workshops (e.g. CoPQ reduction, lead time optimization) as a neutral coordinator, ensuring clear ownership and accountability.</li><li>Monitor progress and escalate unresolved issues where action items are not closed as committed.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical / Automation/ Mechanical or any Engineering related majors.</li><li>At least 7 years of MPDE experience within PCBA (Industry relevant), connector and cable assembly Quality Management portion. Procurement, supply chain experience OR Total years of experience 10+ years in various industries including PCBA.</li><li>Knowledge on specific product and process as required (Connectors, Cable and Cable Assemblies, PCBA Tolerances and Cost Drivers)&nbsp;</li><li>In-depth knowledge of electronic manufacturing processes such as PCBA assembly (SMT/THT), box build, testing, and packaging</li><li>Understanding of supplier capabilities, capacity planning, and EMS operating models</li><li>Familiarity with DFM/DFA (Design for Assembly), component sourcing, and BOM management</li><li>Awareness of quality systems, certifications (ISO 9001,IATF 16949 and IPC- Association Connecting Electronics Industries), and related compliance standards</li><li>Ability to work with EMS partners on cost, yield, lead time, and continuous improvement</li><li>Experience supporting NPI, supplier qualification, and scale-up to mass production</li><li>Expert level with the tools related to supplier APQP process, include but not limited to PPAP, FMEA, CP, MSA, SPC, R@R and 8D methodology is a Plus.</li><li>Thorough knowledge of Problem-Solving tools (5-Why, Ishikawa/Fishbone diagrams, Fault Tree</li><li>Analysis)</li></ul>

Responsibilities: <ul><li>Lead the COPC team</li><li>Lead and responsible for day-to-daye operations to ensure SLAs and all deliverables are met</li><li>Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.&nbsp;</li><li>Conduct internal reviews / tests to ensure compliance</li><li>Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.&nbsp;&nbsp;</li><li>Proactively manage and resolve customers’ and business units’ feedback and queries promptly</li><li>Drive operations related projects &amp; process improvements</li><li>Lead and coach staff to a high standard of performance, productivity and service quality</li><li>Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to;</li><li>Ensure that operation procedures are kept up to-date;</li><li>Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service quality</li><li>Candidate must come from banking industry and done / doing cards operations. This is to manage total HC of 70 (incl TL &amp; Dep TL).</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>At least 10 years of retail banking operations, especially in Credit/Debit Cards Operations&nbsp;</li><li>At least 10 years of team management experience with a minimum size of 20</li><li>Able to multi-task and cope with change and diversity in a fast-paced environment</li><li>Experience in change management projects, including successful RPA and automation implementations.</li><li>Strong organizational and management skills with strong leadership qualities</li><li>Strong analytical and problem-solving skills</li><li>Strong interpersonal and communication skills with excellent verbal/written communication and interpersonal skills</li><li>Ability to think objectively and think outside the box when analyzing issues</li><li>Ability to work under pressure</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities; <ul><li>Optical Coupling &amp; Production: Conduct daily optical coupling production work for various optical modules and provide on-site technical support.</li><li>Process Optimization: Improve coupling efficiency, product yield, and consistency while reducing production costs and defect rates.</li><li>Failure Analysis: Diagnose coupling-related defects—such as optical power loss, coupling offset, glue failures, and fiber displacement—and establish preventive measures.</li><li>NPI &amp; Validation: Partner with R&amp;D and quality teams to verify new products, materials, and processes, transitioning them into mass production.</li><li>Conduct data analysis and process monitoring to identify opportunities for further automation and continuous improvement.</li><li>Create and maintain documentation for automated processes, standard operating procedures, and training materials.</li><li>Ensure compliance with safety, quality, and industry standards in all automation activities.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree or higher in Optics, Optoelectronics, Electronic Engineering, Mechanical Engineering, Physics, Materials, or a related field (some senior levels require 7+ years of specialized experience in optics or semiconductor packaging).</li><li>Technical Knowledge: Understanding of optical module working principles, optical path transmission, and fiber coupling mechanisms.</li><li>Hands-on Skills: Experience operating coupling equipment, performing fiber alignment adjustments, and calibrating optical power.</li><li>Product Familiarity: Working knowledge of high-speed optical modules such as SFP, QSFP, OSFP, and 400G/800G systems is preferred</li></ul>

Role Description: <ul><li>As a Regional Team Lead of Incident Response &amp; Security Operations, you will be a key member of our collaborative security team, working alongside other security professionals to protect our organization from sophisticated cyberattacks. In this "player-coach" role, you will act as the senior technical expert and operational guide for your region’s Security Operations Center (SOC) analysts.</li><li>You will be a hands-on practitioner, working alongside your team to hunt for threats, analyze alerts, and lead the technical response to security incidents.</li><li>The ideal candidate has a strong background in hands-on security analysis, a talent for mentoring others, and the composure to lead technical investigations under pressure. You will be the primary escalation point for the SOC, ensuring the teams work is effective, efficient, and continuously improving our ability to defend the organization.</li></ul> Responsibilities: Your main tasks: <ul><li>Incident Response: Assist with all major security incidents, coordinating global and regional efforts during security incidents and investigations.</li><li>Security Operations: Oversee regional operations of the Security Operations Center (SOC), ensuring timely and effective analysis of security alerts.</li><li>Identify areas of improvement through automation and new processes. Improve the development and tuning of detection rules, analytics, and correlation logic to improve alert fidelity. Lead threat response and proactive vulnerability/threat notifications.</li><li>Strategic Leadership: Contribute to the comprehensive enterprise information security strategy, roadmap, and architecture in alignment with business objectives.</li><li>Work with management to drive program and projects amongst your team.&nbsp;</li><li>Team Management &amp; Development: Lead, mentor, and manage a high-performing team of security analysts, fostering a culture of technical excellence, innovation, and continuous learning. Manage team schedules, conduct performance reviews, and guide career development for team members.</li><li>Documentation &amp; Knowledge Sharing: Develop and maintain comprehensive documentation, including system architecture diagrams, data flow diagrams, log source configurations, alert rationale, and incident response procedures. Mentor and provide technical guidance to junior security analysts.</li><li>Collaboration &amp; Communication: Effectively communicate technical concepts to both technical and non-technical audiences. Interface with other IT teams (network, systems, application development, etc.) to ensure security is integrated throughout the infrastructure.</li><li>Strategic Planning &amp; Budgeting: Collaborate with leadership on strategic planning, budget forecasting, and resource allocation.</li></ul> Requirements: Required Qualifications: <ul><li>Bachelors degree in Computer Science, Information Security, or a related field, or equivalent practical experience.</li><li>Minimum of 5-7 years of experience in information security, with a strong focus on security.</li><li>Significant experience with at least one enterprise-grade SIEM platform (e.g., Devo, Splunk, QRadar, Sentinel, ArcSight).</li><li>Experience with scripting languages (e.g., Python, PowerShell, Regular Expressions) for automation and data manipulation.</li><li>Familiarity with various operating systems (Windows, Linux, macOS) and cloud platforms (AWS, Azure, GCP).</li><li>Knowledge of common security frameworks and standards (e.g., NIST, MITRE ATT&amp;CK, CIS).</li></ul> Preferred Qualifications: <ul><li>Experience with Devo, Devo SOAR, and/or LogicHub</li><li>Advanced programming/coding in one or more languages (C#, Python, etc).</li><li>Understanding of security concepts, including network security, endpoint security, intrusion detection/prevention systems (IDS/IPS), firewalls, and vulnerability management.</li><li>Manufacturing and/or engineering industry experience.</li><li>Experience working in a large global organization.</li></ul>

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

Responsibilities: <ul><li>Provide strategic leadership and technical governance for all mechanical disciplines, including HVAC, public health, plumbing, drainage, fire protection and associated systems, from concept design through final handover and defect liability close-out.</li><li>Direct consultants and project teams to deliver coordinated, buildable, sustainable and lifecycle-cost-effective designs aligned with development briefs, asset standards, approved budgets and project programmes.</li><li>Own the technical review and approval of mechanical design deliverables, specifications, calculations, BIM models, tender documents, IFC packages, shop drawings, material submittals and method statements.</li><li>Lead value engineering, technical due diligence and option assessments to optimize capital expenditure, operating costs, energy performance, maintainability and asset reliability without compromising quality or compliance.</li><li>Ensure all mechanical works comply with UAE regulations, relevant authority requirements, applicable codes, fire and life-safety standards, sustainability commitments and approved project specifications.</li><li>Monitor contractor and consultant performance, identify emerging technical, cost, quality and programme risks, and drive timely corrective action, escalation and recovery plans.</li><li>Lead site inspections and technical audits to verify workmanship, installation quality, system integration and compliance; ensure NCRs, RFIs, design changes and technical issues are resolved within agreed timelines.</li><li>Oversee testing, commissioning, performance verification, authority inspections, training, documentation, asset data, warranties and handover requirements to achieve operational readiness and timely project acceptance.</li><li>Manage mechanical budgets, technical variations, claims support and procurement evaluations, providing clear recommendations that protect the company’s commercial and contractual interests.</li><li>Develop team capability through clear objectives, coaching, performance management, resource planning and succession development, while fostering accountability, collaboration and technical excellence.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering from a recognized institution; Master’s degree in Engineering, Project Management or</li><li>Business Administration is preferred.</li><li>Professional engineering registration or membership of a recognized engineering institution is preferred.</li><li>Strong knowledge of UAE authority requirements, international mechanical codes, fire and life-safety standards, sustainability requirements, BIM coordination and testing and commissioning practices</li><li>Minimum 12–15 years of relevant experience in mechanical building&nbsp;services and major real estate or infrastructure developments, including</li><li>at least 5 years in a senior management or discipline leadership role.</li><li>Proven experience leading multidisciplinary teams and managing</li><li>consultants and contractors through design, construction, testing, commissioning and handover in the UAE or GCC.</li></ul>

Responsibilities: Policies and Procedures (10%) <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy, organize the formulation of the responsibilities of management personnel at all levels, and optimize the internal structure and staffing.</li><li>Develop and implement assembly function budget and plan; allocate function target to subordinates; and monitor the achievement of the budget and overall performance in order to achieve targeted of Plant performance.</li></ul> People Management (15%) <ul><li>Allocate and balance work across direct reports;&nbsp;</li><li>Review and provide timely performance feedback to direct reports;&nbsp;</li><li>Mentor, develop and motivate them;</li><li>Help resolve people/functional issues in the team;</li><li>Submit manpower application and interview the candidates; in order to achieve targeted department performance and retain key talent.</li></ul> Production (25%) <ul><li>Supervise and monitor the production activities and process;</li><li>Help to solve critical production issues;</li><li>Cooperate with other functions within molding department and other departments in getting necessary support; in order to ensure the normal day-to-day production.</li></ul> Assembly (25%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for spare parts;</li><li>Provide overall mold/Die/Tool maintenance instruction and monitor the execution; in order to ensure the normal operation of die and improve daily operating efficiency.</li></ul> Equipment maintenance (5%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for equipment and parts;</li><li>Provide overall equipment maintenance instruction and monitor the execution; in order to ensure equipment operate reliably and improve daily operating efficiency.</li></ul> Engineering (10%) <ul><li>Allocate new projects to engineers;</li><li>Monitor the new project process and control the cost and schedule;</li><li>Provide cross functions/departments coordination;</li><li>Help to solve critical technical issues; in order to ensure the successful completion of the project.</li></ul> EHS (5%) <ul><li>Formulate and perfect the department EHS management system and operational procedures, and ensure the effective implementation.</li><li>Fully understand and implement EHS responsibilities to ensure EHS work in department meets relevant requirements;</li><li>Set departmental and individual EHS performance targets according to laws and regulations and requirements of the company, and check and evaluate the completion of the targets regularly;</li><li>Check the safety situation of production site regularly to eliminate all kinds of unsafe factors and prevent accidents.</li></ul> Project Management and Activity (10%) <ul><li>To reduce the&nbsp;costs and improve efficiency of the department, organize and plan key improvement projects, and monitor the implementation of these projects (Tebit Saving, Kaizen)</li><li>In order to improve and cooperate with the plant in implementing the excellent operation objectives, actively participate in training and use tools for improvement, such as VS Transformation, CCF, etc</li></ul> Requirements: <ul><li>Bachelor and above Degree.</li><li>Good English skills (written and oral).</li><li>Min. 10 years shopfloor management experiences in elec. Industry, above two years on managerial positions.</li><li>Solid Lean/6 Sigma knowledge and project experiences.</li><li>Familiar with quality system and tools.</li><li>Rich experiences in operator training and development.</li><li>Planning knowledge and experiences.</li><li>Proficient PC skills.</li></ul>

Responsibilities: Production Operations Management: <ul><li>Manage the day-to-day operations of the Stamping Department to ensure production plans are achieved and customer delivery requirements are met.</li><li>Plan and allocate production resources, monitor production progress, and promptly coordinate the resolution of operational issues.</li><li>Chair departmental GO meetings, production meetings, and operational reviews, and track performance against targets.</li><li>Monitor production data and operating metrics, driving problem resolution and implementation of improvement actions.</li><li>Review and approve production-related documents, forms, work instructions, and processes.</li></ul> Safety and Environmental Management: <ul><li>Implement company EHS policies and applicable regulatory requirements, and promote a strong safety culture.</li><li>Conduct regular workplace safety inspections and risk assessments, ensuring identified hazards are corrected and closed out.</li><li>Monitor employees safe work practices to reduce the risk of injuries and safety incidents.</li><li>Ensure effective implementation of 5S+1 and standardized workplace management.</li></ul> Quality Management: <ul><li>Take ownership of departmental quality performance and continuously reduce scrap rates and cost of poor quality (COPQ).</li><li>Drive process-quality improvements to prevent and reduce customer complaints and internal quality issues.</li><li>Lead analysis of quality issues and implementation of corrective and improvement actions.</li><li>Support customer audits, management-system audits, and management reviews.</li></ul> Continuous Improvement and Operational Excellence: <ul><li>Drive continuous-improvement projects involving OEE, QCO, VSM, automation, and related initiatives.</li><li>Apply (continuous improvement or lean improvement) tools to continuously improve production efficiency and resource utilization.</li><li>Promote digital management and visual management systems, and regularly track improvement-project progress.</li><li>Oversee key departmental improvement projects and coordinate the required resources.</li><li>Establish and advance initiatives for cost reduction, efficiency improvement, and waste elimination.</li></ul> Cost Management: <ul><li>Lead departmental budgeting and expense control.</li><li>Continuously drive cost-improvement projects to achieve annual cost-saving targets.</li><li>Optimize the utilization of labor, equipment, and materials.</li><li>Monitor departmental operating costs and return on investment.</li></ul> Team Management and Talent Development: <ul><li>Establish and maintain job-skill matrices to strengthen overall team capabilities.</li><li>Manage employee performance, talent development, and succession planning.</li><li>Guide and coach supervisors, team leaders, and key employees in their professional development.</li><li>Improve employee engagement and foster teamwork and organizational culture.</li><li>Coordinate the resolution of employee-relations and cross-team collaboration issues.</li></ul> Strategic Planning and Management Reporting: <ul><li>Develop annual departmental business objectives and action plans.</li><li>Cascade KPI targets throughout the organization and drive achievement at all levels.</li><li>Report departmental operating performance and improvement progress to management on a regular basis.</li><li>Participate in plant strategic planning and business-development projects.</li></ul> Cross-Functional Collaboration: <ul><li>Work closely with Quality, Engineering, Maintenance, Planning, Supply Chain, and other functions.</li><li>Support new-product introduction and capacity-planning projects.</li><li>Coordinate cross-functional resources to resolve major operational issues.</li><li>Drive improvement in overall plant operating performance.</li></ul> Requirements: <ul><li>15+ years of experience in the stamping industry preferred.</li><li>Bachelors degree with 5+ years of manufacturing experience; a major in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related discipline is preferred.</li><li>Strong knowledge of stamping processes, quality management, and equipment management.</li><li>Familiarity with or lean manufacturing tools.</li><li>Experience leading continuous-improvement projects.</li><li>Excellent team leadership and people-management skills.</li><li>Strong communication, coordination, and cross-functional collaboration skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Project-management and continuous-improvement capabilities.</li><li>Data-analysis and business-management skills.</li><li>Results-oriented and customer-focused mindset.</li><li>Strong execution skills and strategic thinking.</li></ul>

Responsibilities: Strategy, Framework &amp; Policy Architecture <ul><li>Define Group-wide Data &amp; AI Governance strategy, framework, operating model and roadmap, aligned to business strategy and AI ambitions</li><li>Author and maintain the Groups policy architecture - policies, standards, guidelines and procedures</li><li>Provide oversight, challenge and monitoring of adherence to policies and standards</li><li>Lead the continuous-improvement agenda for governance maturity through targets and metrics</li></ul> Governance Operating Model &amp; Stewardship <ul><li>Establish the governance model: define decision rights (RACI), and Data Owners and Stewardship roles across the business units</li><li>Translate governance topics into business-relevant insights for the relevant audiences.</li></ul> Data Governance, Catalogue &amp; Metadata Standards <ul><li>Set Group standards for data ownership, critical data elements, business glossary, metadata, data classification and dataset certification</li><li>Mandate data contracts on critical datasets and lineage coverage, embedding governance checks into the delivery lifecycle</li><li>Own the access governance standard and govern access to data, balancing innovation with appropriate controls</li></ul> Data Quality Management <ul><li>Own the Group data quality policy and standard - quality dimensions, rule libraries, thresholds and SLAs</li><li>Oversee the data quality operating loop, per-domain scorecards, remediation to SLA and owner-accountability reporting</li><li>Set the dataset certification regime before business use</li></ul> Data Protection, Sharing &amp; Retention <ul><li>Partner with Cybersecurity and Data Protection Office to develop and maintain the data protection framework and policies</li><li>Oversee data-sharing, retention and disposal practices across various stakeholders</li><li>Collaborate with Legal, Privacy and Compliance to ensure data compliance across jurisdictions</li><li>Manage and escalate data protection risks, tracking mitigations to closure</li></ul> Master Data Management <ul><li>Serve as design authority for master data capability, to centralize and manage master and reference data efficiently</li><li>Broker and secure ratification of master data design decisions across systems and stakeholders</li><li>Drive change management, adoption, integration and scaling of the MDM platform across the organization</li></ul> Regulatory Compliance, Risk &amp; Assurance <ul><li>Conduct regulatory horizon scanning across the jurisdictions where company operate, re-baselining policies, controls and plans as laws and standards evolve</li><li>Lead Group-wide Key Risk and Control Self-Assessment initiatives for Data and AI, and coordinate data and AI audits, compliance reviews and inspections</li></ul> Leadership, Reporting &amp; Culture <ul><li>Own the governance KPI metrics, dashboards, and reporting for executive stakeholders</li><li>Serve as the senior liaison between business units and technology on governance requirements</li><li>Be an agent of change inculcating data and AI governance culture and discipline across the organisation</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Management, Data/Analytics, Engineering, Law, or a related discipline; a relevant postgraduate qualification is an advantage.</li><li>Ongoing commitment to training and professional development.</li><li>At least 8 years of working experience in data management, including 5 or more years leading Data Governance, Data Quality or Master Data Management programmes in multi-entity or regulated organisations.</li><li>Extensive knowledge of data and AI regulatory, standards, and compliance requirements.</li><li>Experience in AI or model governance, model risk management or responsible-AI programmes, including generative AI; exposure to agentic AI governance is an advantage.</li><li>Proven track record standing up or transforming a governance function and operating model.</li><li>Good understanding of risk management and compliance frameworks and related disciplines such as risk and control self-assessment.</li><li>Experience in designing and delivering a Master Data Management capability.</li><li>Strong hands-on technical fluency: proficient in SQL with working Python; credible with modern data catalogues (e.g. DataHub, Microsoft Purview), data quality frameworks, data contracts and lineage, policy-as-code access models and Git / pull-request-based delivery.</li><li>Relevant certifications such as Certified Data Management Professional (CDMP), Certified Information Management Professional (CIMP) or Certified Information Systems Auditor (CISA) are strongly preferred.</li><li>Excellent written and oral communication; skilled at authoring policies, standards, guidelines and executive materials that business and engineering teams can act on.</li></ul>

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64 operating facility Jobs found

Supplier Development Process Engineer

Head of Card Operations

Customer Experience Director

Process Automation Engineer - Optical & Transceiver Products

Regional Manager of Security Operations

Manager - Hire to Retire

Senior Manager – Mechanical

Operations Manager

Stamping Manager

Lead, Data & AI Governance

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Skills

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64 operating facility Jobs found

Supplier Development Process Engineer

Head of Card Operations

Customer Experience Director

Process Automation Engineer - Optical & Transceiver Products

Regional Manager of Security Operations

Manager - Hire to Retire

Senior Manager – Mechanical

Operations Manager

Stamping Manager

Lead, Data & AI Governance

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.