Head, Wholesale Operations Readiness Centre, WORC

Customer Service Specialist

Senior Account Sales (Wafer Fab Equipment)

Supply Planning & Order Management Sr Specialist

Tool Room Engineer

Off Trade Specialist

EHS Analyst

General Ledger Specialist

Collections/AR Specialist

DEA Manager

Responsibilities: <ul><li>Lead and manage multiple teams to drive project initiatives and execution</li><li>Oversees WORC operations and handle escalation cases</li><li>Work closely with Center of Excellence and Head office in project planning, resource management</li><li>Gather and understand Business Requirements and Functional Specs/User Story documents</li><li>Ensure the team provides operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Prepare, review and submit management reports as required by the Bank’s Software Development Framework</li><li>Prepare and submit weekly/biweekly/monthly reports for assurance check</li><li>Foster a continuous improvement and innovative culture to drive efficiency towards excellence</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 10 to 15 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Experience in managing multiple teams</li><li>Able to take ownership of issues and take them to closure</li><li>Strong stakeholder management skills across various disciplines and levels</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent</li><li>2–3+ years in customer service / order management (manufacturing preferred)</li><li>Strong communication and stakeholder management skills</li><li>Experience handling customer complaints and resolution</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proactive mindset with strong ownership and accountability</li><li>SAP knowledge preferred</li><li>Mandarin communication capability is a plus</li></ul>

Responsibilities: <ul><li>Act as the primary account owner, representing company to the customer and the customer internally across all sales-oriented activities.</li><li>Identify customer needs and develop, refine, and implement complex sales strategies to drive sustainable growth.</li><li>Engage existing and new customers to present company products and service offerings.</li><li>Coordinate and lead customer demonstrations in collaboration with Product Business Group representatives.</li><li>Communicate company product roadmaps, capabilities, and value propositions effectively to customers.</li><li>Translate customer technology requirements into actionable insights for internal product and engineering teams.</li><li>Prepare pricing quotations, lead negotiations, and drive deals to closure. Submit complete and accurate documentation to secure order bookings.</li><li>Conduct follow-up activities on accounts receivable to ensure timely payment and financial compliance.</li><li>Maintain structured coverage for all assigned accounts, ensuring strong engagement at multiple stakeholder levels.</li><li>Document and track all customer interactions, including detailed summaries of customer visits.</li><li>Develop and execute customer-specific action plans, ensuring timely follow-through and measurable outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Business, or a related field (advanced degree preferred)</li><li>Significant experience in account sales, business development, or technical sales within semiconductor, capital equipment, or advanced manufacturing industries</li><li>Proven ability to manage complex customer accounts and sales cycles</li><li>Strong strategic selling and negotiation capabilities</li><li>Excellent stakeholder management and communication skills</li><li>Ability to translate technical requirements into business solutions</li><li>Ability to travel locally and regionally</li></ul>

Responsibilities: Order Management &amp; Fulfilment Execution <ul><li>Manage end-to-end order intake to fulfilment process ensuring alignment with customer requirements and supply capabilities.</li><li>Monitor and manage order backlog, ensuring timely resolution of constraints and prioritization.</li><li>Coordinate closely with Customer Support / Commercial teams on demand fulfilment and order commitments.</li><li>Drive proactive communication on order status, delays, and recovery plans.</li></ul> Supply Planning &amp; Prioritization <ul><li>Collaborate with Production Planners to translate demand into executable production and fulfilment plans.</li><li>Lead order prioritization decisions based on customer criticality, contractual commitments, and business impact.</li><li>Ensure optimal allocation of constrained supply across customers and regions.</li><li>Support escalation management for supply-demand imbalances.</li></ul> Capacity Planning &amp; RCCP <ul><li>Develop and maintain Rough-Cut Capacity Planning (RCCP) to ensure alignment between demand and production capacity.</li><li>Identify capacity constraints early and drive mitigation actions (e.g., alternate sourcing, schedule optimization, subcontracting).</li><li>Partner with manufacturing and procurement teams to balance load vs. capacity.</li></ul> Customer Stock Build &amp; Inventory Coordination <ul><li>Manage customer-specific stock build strategies to support service level targets and campaign demand.</li><li>Coordinate with inventory and warehouse teams to ensure optimal stock positioning Monitor and control inventory risks (excess, slow-moving, or shortages) linked to customer demand patterns.</li></ul> Cross-Functional Coordination (Control Tower Role) Act as the central coordination point between: <ul><li>Commercial / Demand Planning.</li><li>Customer Service o Production Planning.</li><li>Procurement / Logistics o Global Supply Chain team.</li><li>Drive alignment on order fulfilment strategies and execution plans.</li><li>Lead regular order fulfilment reviews and backlog governance meetings.</li><li>Performance Monitoring &amp; Continuous Improvement.</li></ul> Track and report key KPIs: <ul><li>OTIF (On-Time In-Full).</li><li>Backlog aging.</li><li>Service level adherence.</li><li>Capacity utilization.</li></ul> Identify root causes of service failures and drive corrective actions Lead or support initiatives to improve: <ul><li>Order cycle time.</li><li>Planning accuracy.</li><li>Supply chain responsiveness.</li></ul> Requirements: <ul><li>﻿Bachelors Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related discipline. </li><li>3–7 years of procurement, purchasing, materials management, or supply chain experience.</li><li>Experience in manufacturing environments preferred. </li><li>Experience working with international suppliers and supply networks.</li><li>SAP ERP experience preferred.</li><li>Experience supporting sourcing, supplier management, and inventory optimization initiatives.&nbsp;</li></ul>

Responsibilities: People Management and Development: <ul><li>Allocate and balance work across direct reports.</li><li>Review and provide timely performance feedback to direct reports.</li><li>Mentor, develop and motivate them.</li><li>Resolve people issues in the team in order to achieve targeted department performance and enhance staffs capability and working passion.</li></ul> Toolroom Production Management <ul><li>Develop toolroom production plan.</li><li>Allocate manpower based on toolroom production plan.</li><li>Monitor toolroom production plan execution and product quality.</li><li>Monitor 5S, ISO9000, , security discipline execution.</li><li>Check and monitor production report in order to ensure toolroom production operation run smoothly and improve product quality, production efficiency, on time delivery and reduce product scrap rate.</li></ul> Continuous Improvement: <ul><li>Improve toolroom related processes.</li><li>Review staff reasonable suggestion and customer complain and push improvement action plan implementation.</li><li>Evaluate and introduce new equipment, technology and materials in order to improve toolroom production operation efficiency.</li></ul> Requirements: <ul><li>Diploma/Degree in Mechanical Engineering or equivalent.&nbsp;</li><li>3 years toolroom related work experience.</li></ul>

Responsibilities: <ul><li>Track outlet level inventory &amp; plan re-order of stocks as per inventory at outlets and monthly sales opportunity.</li><li>Ensure that products are stocked and displayed according to approved planograms on unpaid shelves &amp; paid elements ( wallbays, gondola, shelf in shelf )</li><li>Plan visibility elements &amp; build displays in store as per the annual plan</li><li>Ensure products are priced and ticketed correctly</li><li>Provide various merchandising services to various customers</li><li>Gift Packs - planning and execution in store/outlet with communication via on floor posters and outlet database messages as per state laws</li><li>Adhoc administration duties when required</li><li>Build relations with key person &amp; counter salesmen, plan incentives as per state laws</li></ul> Requirements: <ul><li>Self-motivator • Liquor Industry experience of 4 – 6 yrs</li><li>Ability to network and build relationships</li><li>Previous merchandising &amp;/or retail experience</li><li>Knowledge of the retail activation planning/ management/ operation</li><li>High attention to detail</li><li>Excellent time management skills</li><li>Basic to intermediate MS Office (word, Excel, Outlook and PowerPoint)</li><li>Ability to work varied hours</li><li>Knowledge of the Liquor industry and regulatory environment, and communication guidelines</li></ul>

Responsibilities: Planning; <ul><li>Initiate annual EHS training plan &amp; EHS internal audit plan in order to meet the department annual operating plan.</li></ul> Procedures &amp; Document Update; <ul><li>Review &amp; update EHS procedure according to internal &amp; external audit finding.</li><li>Initiate, update and execute EHS policies or procedures according to national laws and regulations or S.A.F.E or Global policies in order to fulfill company EHS system and make work efficient.</li></ul> Safety and Health Management: <ul><li>Submit application to Safety Bureau for Safety and Health Impact Assessment and other required permits or registration in order to meet the requirement of national laws and regulations.</li><li>Conduct Safety Standard Management review and follow in velocity EHS system.</li><li>Coordinate industrial hygiene monitoring, evaluation, medical surveillance in order to prevent occupational disease.</li><li>Maintain SAFE and environment tool with continuous improvement.</li><li>Follow up Incident investigation, correction and Injury Trend Analysis in order to prevent incidents.</li><li>Conduct canteen and dormitory inspection with Admin. to supervise food safety and fire safety,in order to prevent incidents.</li><li>Conduct contractor &amp; supplier EHS management, issuing non-routine high risk task permits, in order to prevent incidents.</li></ul> EHS Projects: <ul><li>Lead and follow up JSA, LOTO, Ergo, Machine Guarding,BBS, Nearhit reporting, PPE management, IH, Environmental and etc.</li><li>Coordinate the Kaizens and other EHS activities, in order to meet SAFE and 5 star requirement and prevent incidents.</li></ul> Audit; <ul><li>Implement routine EHS internal audit and examine;</li><li>Prepare necessary material or data sheet for S.A.F.E ,customer, local government, global audit;in order to ensure meet compliance requirements.</li></ul> Reporting &amp; Training: <ul><li>Prepare Monthly EHS performance report in order to present EHS performance;</li><li>Organize health and safety related training to employee in order to promote the awareness of health and safety."</li></ul> Requirements: <ul><li>Minimum 5+ years of EH&amp;S experience required;</li><li>Possesses a strong grasp of Malaysias EHS laws and regulations, EHS Greenbook,can conduct compliance assessments.</li><li>Autonomous ability in conducting audits and inspections of all aspects of EHS;</li><li>Good reading and writing in English &amp; Chinese</li><li>Skilled in leveraging Excel for data analysis, visualization, and tracking key metrics.</li></ul>

Responsibilities: <ul><li>Perform bank reconciliation to protect the organizations assets and verify the accuracy of cash transactions.</li><li>Reconcile and analyze balance sheet accounts, ensuring accuracy through vouching for source details and resolving discrepancies.</li><li>Generate reports and perform account analysis to resolve mis-recordings before the finalization of financial statements.</li><li>Collaborate with various partners for critical financial deliverables and maintain an audit trail of supporting documents.</li><li>Handle Fixed Asset Accounting, including asset recognition, depreciation, transfer, retirement, and write-off.</li><li>Ensure compliance with internal controls and Generally Accepted Accounting Principles (GAAP), as well as Corporate Policies and Procedures (CP&amp;P). Decisions are made through standard operating procedure.</li></ul> Requirements: <ul><li>4-5 Years of Exp.&nbsp;</li><li>BS Accountancy or Any Finance Course with Accounting Knowledge</li><li>Advanced knowledge and understanding of job specific tasks and procedures, with the ability to analysze and solve complex problems independently.</li><li>Requires advanced problem solving skills and can handle complex issues independently</li><li>Skills manifested consistently in pushing limits, voluntarily stepping in without hesitation in a situation that requires assistance or even does not have complete knowledge of the situation.&nbsp;</li><li>Performs highly complex tasks and develops innovative solutions to solve problems.&nbsp;</li><li>Works autonomously, making independent decisions and taking responsibility for outcomes</li><li>Builds and maintains relationships with key stakeholders, both internal and external, and effectively communicates complext information.&nbsp;</li><li>Significant leadership experience is observed thru effective buddy system, acting as an SME, thru project involvement and stretch assignments in handling people management in a small scale responsibility.&nbsp;</li><li>Follows business practices, process and procedures. </li><li>Expected to suggest ideas to improve ways of working, quick understanding of the business and easy to provide business solutions.&nbsp;</li><li>Can assess impact of decision to the business and process.&nbsp;</li><li>Can easily communicate across level of organization without difficulty. Can able to express clearly thoughts and opinion and does challenge the status quo.&nbsp;</li></ul>

Responsibilities: <ul><li>Provide excellent credit and collection activities to customers.</li><li>Apply knowledge and system resources to walk through customers and verify symptoms and issues.</li><li>Review and release orders related to assigned accounts that are placed on hold in a timely manner.</li><li>Ensure individual transaction management is based on client agreements.</li><li>Escalate delinquent customers to the team leader, supervisor, and division POC for warranty cancellation, credit hold, credit limit decrease, etc.</li><li>Assist in the training of new hires and/or collection trainees.</li><li>Collaborate with the team to generate operational improvement initiatives that strive to improve the teams efficiency.</li></ul> Requirements: <ul><li>1-3 Years of Exp.&nbsp;</li><li>BS Accountancy or Any Finance Course with Accounting Knowledge</li><li>Working Knowledge and understanding of job specific tasks and procedures, with some ability to apply knowledge to solve routine problems&nbsp;</li><li>Performs moderately complex tasks and follows established procedures.&nbsp;</li><li>Requires some problem solving skills and may seek guidance for more complex issues.&nbsp;</li><li>Works under general supervision and may have some autonomy in decision making within established guidelines.&nbsp;</li><li>Interacts with various stakeholders within the team or department and communicates effectively.&nbsp;</li><li>Expected to have no leadership skillset.&nbsp;</li><li>Follows business practices, process and procedures.&nbsp;</li><li>Expected to have discernment and can suggest ideas to improve ways of working.&nbsp;</li><li>Can able to express thoughts, opinion and ideas within the function&nbsp;</li><li>Flexibility not yet manifested&nbsp;</li></ul>

Role Description: <ul><li>The DEA Manager is responsible for ensuring the company maintains strict compliance with all DEA regulations and applicable state-level controlled substance laws.</li><li>This role manages the day-to-day requirements for handling-controlled substances, including quota management, licensing, ARCOS reporting, Suspicious Order Monitoring (SOM), material movement, and maintaining accurate records to ensure audit readiness at all times.</li></ul> Responsibilities: <ul><li>Manages a team supporting State Licensing, Suspicious Order Monitoring (SOM) and DEA.</li><li>Manages and submits DEA procurement quota applications.</li><li>Maintains and renews DEA, State, and Board of Pharmacy licenses and registrations for all company facilities.</li><li>Oversees the generation and execution of DEA 222 forms for the transfer and procurement of Schedule II controlled substances.</li><li>Acts as the primary point of contact during DEA and State Board of Pharmacy inspections and audits.</li><li>Liaises with Procurement and the DEA regarding the import/export of control substances and completes required documentation.</li><li>Prepares, reviews, and submits accurate and timely ARCOS reports to the DEA; Ensures accurate reporting of year-end and biennial inventories across all facilities.</li><li>Conducts internal audits of controlled substance vaults, cages, and manufacturing areas to ensure physical security and record-keeping compliance.</li><li>Drafts, reviews, and updates Standard Operating Procedures (SOPs) related to the handling, storage, and distribution of controlled substances.</li><li>Monitors federal and state legislative changes regarding controlled substances; advises management on the impact of new regulations and implement necessary operation shifts.</li><li>Coordinates all controlled substance destruction with the warehouse and the Environmental, Health &amp; Safety department.</li></ul> Requirements: Education &amp; Experience <ul><li>Bachelor’s degree in science, PharmD preferred.</li><li>5+ years of relevant work experience.</li><li>Strong knowledge of DEA and FDA regulations.</li></ul> Physical Requirements <ul><li>Ability to stand, walk, or climb stairs/ladders for extended periods while performing duties within the plant.</li><li>Occasional lifting or moving of materials or equipment (generally up to 25–40 lbs)</li><li>Frequent use of hands and eyes for computer work, and documentation.</li><li>Ability to wear required personal protective equipment (PPE) such as safety glasses, gowns, gloves, or respirators when entering manufacturing areas.</li><li>Capacity to work in cleanroom, environments, which may involve temperature variations, or noise.</li><li>Must be able to travel between facilities as needed</li></ul>

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60 order to cash Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Customer Service Specialist

Senior Account Sales (Wafer Fab Equipment)

Supply Planning & Order Management Sr Specialist

Tool Room Engineer

Off Trade Specialist

EHS Analyst

General Ledger Specialist

Collections/AR Specialist

DEA Manager

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60 order to cash Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Customer Service Specialist

Senior Account Sales (Wafer Fab Equipment)

Supply Planning & Order Management Sr Specialist

Tool Room Engineer

Off Trade Specialist

EHS Analyst

General Ledger Specialist

Collections/AR Specialist

DEA Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.