Senior Executive - Collections

Accounts Executive

Section Manager – Channel Sales

Technical Development Lead, Cards (Microservices, JAVA development)

Accounts Payable

Tax Lead

Manager - Card Authorisation & Fraud Detection Analyst 

AR Analyst

Accounts Payable Analyst

Testing

Role Description: <ul><li>We are looking for an experienced Credit Manager to oversee credit management, accounts receivable and collections activities within a hospitality environment.&nbsp;</li><li>The role will be responsible for managing credit exposure, ensuring timely collections, improving cash flow and maintaining strong relationships with corporate and trade customers.</li><li>The ideal candidate will have strong experience in hotel/hospitality credit management, with a solid understanding of city ledger operations, credit assessment, receivables, ageing, collections and credit risk.</li></ul> Responsibilities: <ul><li>Manage the end-to-end credit control and Accounts Receivable function.</li><li>Oversee city ledger, corporate, travel trade and other receivable accounts.</li><li>Establish, review and monitor credit limits, payment terms and credit facilities.</li><li>Conduct credit assessments and evaluate the financial standing and payment history of customers.</li><li>Monitor AR ageing, overdue balances, DSO and credit exposure and take appropriate collection actions.</li><li>Develop and implement effective collection and recovery strategies to minimise bad debt and improve cash flow.</li><li>Follow up on outstanding payments and resolve billing discrepancies and customer disputes in collaboration with Sales, Finance and Operations.</li><li>Prepare regular AR, ageing, collection, DSO and credit-risk reports for management.</li><li>Monitor doubtful debts, provisions and potential credit risks.</li><li>Ensure accurate billing, account reconciliation, payment allocation and maintenance of the city ledger.</li><li>Work closely with Sales, Revenue, Front Office and Finance teams on credit-related matters.</li><li>Ensure compliance with company credit policies, internal controls and audit requirements.</li><li>Support process improvements and implementation of effective credit-control procedures and SOPs.</li><li>Lead, coach and develop the Accounts Receivable/Credit team where applicable.</li></ul> Requirements: <ul><li>6–8+ years of relevant experience in Credit Control, Credit Management or Accounts Receivable.</li><li>Strong experience within the hospitality / hotel industry is highly preferred.</li><li>Proven experience managing corporate and high-value customer accounts.</li><li>Strong knowledge of credit risk assessment, collections, AR ageing, DSO and bad debt management.</li><li>Experience with city ledger and hotel receivables.</li><li>Good understanding of credit policies, payment terms and credit-limit management.</li><li>Strong stakeholder-management and negotiation skills.</li><li>Ability to work closely with Sales, Finance and Operations teams.</li><li>Experience managing or mentoring a team would be an advantage.</li><li>Strong analytical and reporting skills.</li><li>Experience with Opera/SUN or similar hotel finance systems is advantageous.</li></ul>

Responsibilities: Accounts Payable – Third-Party and Staff Claims Processing: <ul><li>Responsible for posting and processing payments for third-party AP invoices and staff claims for two Thailand entities.</li><li>Verify all third-party AP invoices and staff claims to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li></ul> Accounts Payable – Intercompany Processing and Group System (HFM) Biannual Reconciliation: <ul><li>Responsible for posting and processing payments for intercompany AP invoices for two Thailand entities.</li><li>Verify all intercompany AP invoices to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li><li>Obtain Statement of Accounts from inter-company suppliers and reconcile with AP Aging in SAP B1.</li><li>Resolve any disputes with intercompany suppliers.</li><li>HFM reconciliation: Upload and match HFM transactions.</li></ul> Cashflow &amp; Loan Management: <ul><li>Provide the monthly cash outflow and inflow forecast for review by Senior Accountant.</li><li>Contribute to maintaining adequate cash flow for operations and proactively alert the Senior Accountant of any foreseeable cash flow issues.</li><li>Ensure loan repayments and interest payments are promptly processed according to the due date/payment terms.</li></ul> Tax Related – VAT/WHT: <ul><li>Prepare VAT/WHT filing/certificates/payments for review by Senior Accountant.</li></ul> Accounts Receivable Tasks: <ul><li>Follow up on collections from customers before the due date or when overdue.</li><li>Record AR transactions in SAP.</li><li>Send AR Aging report to Sales and AR incoming report to Senior Accountant monthly.</li><li>Issue AR Credit Notes based on approved CN form.</li></ul> Other Accounting Tasks: <ul><li>Update exchange rates in SAP and perform month-end revaluations.</li><li>Creation/maintenance of customer and vendor records in SAP.</li><li>Prepare and manage bank guarantees.</li><li>Support audits by providing required documents to external and internal auditors.</li><li>Undertake any ad hoc finance assignments as required.</li></ul> Requirements: <ul><li>Degree in Accounting</li><li>Ability to read and communicate in English would be preferred</li><li>Financial Accounting (AP/AR/Tax)</li><li>Administration of intercompany and third-party invoices, as well as staff expense claim payments</li><li>Microsoft Office including Excel and Word</li></ul>

Responsibilities: Meeting Business Targets: <ul><li>Responsible for budgeted sales from existing Dealers, Wholesalers &amp; SSI OEM’s&nbsp;</li><li>The Products covered are FHP, Scroll, AC Recips, CDUs, Flow &amp; Dixell. It can be enhanced further.</li><li>Get new business from existing customers.</li><li>Get business from new customers, products &amp; applications</li><li>Work on new business opportunities &amp; focus actions on developing business.</li><li>Adding / enhancing channel partners for business expansion</li><li>Meeting price targets</li></ul> Planning &amp; Reports: <ul><li>Prepare monthly, quarterly &amp; annual sales plan &amp; action plan and execute them to meet targets.</li><li>Provide monthly sales review updates, market &amp; competition updates.</li><li>Regularly provide updates on NBO &amp; other BD activities</li><li>Regularly update the market size, report any specific movement, deviation or trend taking place in the market.</li><li>Work &amp; update salesforce tool mainly NBO’s &amp; activities</li><li>Preparing monthly forecast for production planning.</li></ul> Product support; <ul><li>Offer product support to customers</li><li>Support product validation &amp; qualification at SSI OEM’s</li><li>Support product marketing team for product promotion, market data &amp; business development initiatives in the region</li></ul> Payment Collection: <ul><li>Follow up with customers for payment &amp; monitor their current outstanding payments regularly for ensuring that credit exposure stays under control</li><li>Collect payments on time for keeping DSO under control.</li></ul> Business Development: <ul><li>Regularly travel in the market to meet contractors, SSI OEMs, WHS &amp; Institutional customers</li><li>Support Dealers to get penetration against new customers and competitors, as well as get direct penetration from target customers.</li><li>Pursue new product penetration as well as existing product penetration in new application or unchartered territories.</li><li>Work with AE, Product Engineering, Factory operations &amp; Quality for consistent regular supply, qualifying new or existing products in new applications or areas</li><li>Keep the market updated about new products &amp; technologies, taking sustainable &amp; specific efforts for introducing them in the market for long term business.</li></ul> Requirements: <ul><li>Mandatory experience in the HVAC/Refrigeration/Cooling Systems industry.</li><li>Strong channel sales background with proven target achievement in an IC capacity.</li><li>Experience handling distributors, vendors, and external stakeholders.</li><li>Good communication skills, with English being mandatory.</li><li>Familiarity with product portfolio (HVAC, refrigeration, cooling systems) is preferred.</li></ul>

Responsibilities: Application Development &amp; Delivery: <ul><li>Lead development and implementation Cards related applications with overall accountability ensuring product deliveries are timely and with good quality.</li><li>Partner with System Analyst &amp; subject matter experts to understand and implement functional and technical requirements</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)</li><li>Partner with Architects, Security and System Analysts to ensure solution design complies with enterprise design principles, security and control standards. Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan</li><li>Drive platform modernization initiatives in collaboration with Architecture, Risk, and Infrastructure teams.</li><li>Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results</li><li>Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan</li><li>Prepare and manage technical implementation plan across application teams</li><li>Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Escalate issues that impact project schedule on timely basis and propose workarounds/resolutions</li><li>Work with vendor to ensure product deliveries are timely and of good quality.</li><li>Manage budgets coming from different projects.</li><li>Ensure project documentation is done up in accordance with bank standards</li></ul> DevOps &amp; Technical Governance: <ul><li>Champion CI/CD, automated testing, and infrastructure-as-code practices.</li><li>Ensure compliance with patching, vulnerability remediation, and security standards.</li><li>Manage deployments and change control processes.</li></ul> Incident &amp; Problem Management: <ul><li>Provide technical leadership during major incidents.</li><li>Conduct root cause analysis and implement preventive actions.</li><li>Collaborate with support teams for smooth production transitions.</li></ul> Team &amp; Stakeholder Management: <ul><li>Lead high-performing teams across onshore and offshore locations.</li><li>Mentor team members and foster technical excellence.</li><li>Collaborate with business units, vendors, and compliance teams to align delivery with strategic goals.</li></ul> Operational Excellence: <ul><li>Drive continuous improvement across development and delivery processes.</li><li>Maintain technical documentation, design artifacts, and runbooks.</li><li>Participate in capacity planning, disaster recovery, and performance tuning</li></ul> Requirements: <ul><li>Delivery, Project, Stakeholder &amp; Vendor Management experience, &amp; Technical Delivery Leadership</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Strong experience in Cards &amp; Payments domain (Credit Cards, Debit Cards, Transaction Processing, Authorization, Settlement).</li><li>Experience implementing CI/CD pipelines using tools such as Jenkins, Git, Maven, Gradle, and SonarQube.</li></ul>

Responsibilities: Financial Accounting: <ul><li>Responsible for third-party and inter-company AP invoices approval, posting and payments for one or several SEAP entities (e.g.: Australia, Indonesia, Malaysia).</li><li>Responsible for staff claims approval, posting and payment for one or several SEAP entities (e.g.: Australia, Indonesia, Malaysia).</li><li>Approvals of Intercompany, 3rd party and staff claims require review of supporting documents and compliance with Delegation of Authority, before payment.</li><li>ERP: Update exchange rates in SAP and perform month-end revaluations.</li><li>ERP: Manage vendor creation in SAP B1.</li><li>ERP: Reconcile Statement of Accounts from third-party and inter-company suppliers against AP Aging in SAP B1. Resolve any discrepancies with suppliers.</li><li>Interco reconciliation tool (HFM): Upload inter-company transactions in HFM and ensure proper matching.</li><li>Prepare assigned Balance Sheet schedules.</li><li>Post certain standard monthly journal entries</li></ul> Cash flows, financing and engagement with banks: <ul><li>Prepare the monthly cash flow forecast for review by Senior Accountant.</li><li>Periodically check sufficient liquidity for operations and proactively alert Manager about any potential cash flow situations.</li><li>Ensure external/internal loan repayments and interest payments are promptly processed according to the due date/payment terms.</li><li>Handle banker’s guarantee issuance and liaise with bank on AP-related matters</li></ul> Tax and GST: <ul><li>Prepare GST/SST/VAT/WHT filing for review by Finance Manager/Senior Accountant prior to submission.</li></ul> Audits/ Projects and Adhoc: <ul><li>Support the annual audit process by providing required documents to both external and internal auditors.&nbsp;</li><li>Assist and actively participate in project and system implementation activities.</li><li>Cover other AP executive’s daily operations during period of leave or absence.</li><li>Undertake any ad-hoc Finance assignment as required.</li></ul> Requirements: <ul><li>Diploma/Degree in Accountancy, Business Administration, or a professional qualification (ACCA, CPA, etc).</li><li>3 years’ experience of Accounts Payables.</li><li>Experience in administering inter-company invoices, 3rd party invoices and staff expense claims, including payment</li></ul>

Ovberview: <ul><li>We are seeking a highly skilled and detail-oriented Tax Analyst within our Global Business Services (GBS).</li><li>This role will contribute to the success of our global tax function by supervising day-to-day processing of tax related activities within the finance function.</li><li>The role will oversee senior and junior analysts who are responsible for analyzing complex tax data, supporting compliance, reporting and planning efforts.</li><li>The role will also be responsible for helping drive forward our strategic initiatives.</li><li>They will work closely with Supply Chain, Sales, Compliance, AR and AP Departments ensuring accuracy and timeliness in tax-related matters.</li></ul> Responsibilities: Tax Calculations: <ul><li>File annual income tax returns in accordance with country-specific regulations.</li><li>Submit monthly and quarterly sales tax filings and ensure timely compliance</li><li>Ensure appropriate accounting treatment in accordance with relevant standards</li></ul> Tax Strategy: <ul><li>Ensure maintenance of transfer pricing documentation and compliance with applicable laws</li><li>Optimize overall tax plan to achieve efficiency and compliance</li><li>Contribute to the development and implementation of tax planning strategies to minimize tax liabilities and ensure adherence to regulatory requirements</li><li>Ensure compliance with intercompany netting restrictions as required by organizational policies</li></ul> Tax Payments: <ul><li>Ensure compliance with country-specific tax payments, in close collaboration with AP Department (e.g. Brazil’s ICMS)&nbsp;</li><li>Oversee the customs payment process (e.g. Mexico’s Pago Electronico de Comercio Exterior (PECE) or Argentina’s Volante Electronico de Pago)</li><li>Review and register supplier-issued documents for compliance (e.g. Mexico’s Complemento de Pago, Constancia de Situacion Fiscal (CSF), Opinion Positiva SAT)</li></ul>&nbsp;Global Tax Support: <ul><li>Govern tax master data to ensure accuracy and completeness</li><li>Monitor ongoing tax compliance and remain current with changes in tax regulations</li><li>Address tax-related inquiries from internal and external stakeholders in a timely and professional manner</li><li>Conduct periodic audits of pay files for tax-related transactions to ensure accuracy and compliance</li></ul> Requirements: <ul><li>Bachelor’s degree in taxation, finance, accounting, Business Administration or a related field</li><li>5 - 10 years of relevant experience with tax accounting and general accounting</li><li>Ability to oversee group of tax analysts</li></ul>&nbsp;

Key responsibilities Authoriser - Card Authorisation • Process and authorize credit &amp; debit card transactions in a timely and accurate manner. •Perform voice-authorisation and give assistance to merchants and customers at POS transactions. • Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers). • Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers. • Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp; Authoriser – Merchant and Customer Support • Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes. • Assist merchants with inquiries and resolve any issues related to card authorizations. • Assist in transaction code cancellation request receive from merchants, customers and Contact Centre. • Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses. • Educate customers on card usage, security, and fraud prevention. • Assist customer to adjust Temp Increase Limit. • 24/7 emergency card replacement support. • Act as point-of-contact with Card Scheme&nbsp;&nbsp; Authoriser – Card Surveillance Support (transaction monitoring) • Monitor and review card transactions for potential fraud and irregularities. • Monitor cards transaction in real time alerts queue and identify high risk transactions. • Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools. • Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary. • Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer. • Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses. • Manage customers expectation and explain to customer on fraudulent transactions and scam activities. • Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters. • Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system. Requirements • Diploma or equivalent qualification preferred. • Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus. • Able to use MS Office and possess good written and communication skills. • Pleasant disposition with good interpersonal skills. • Possess strong analytical skills. • Possess high standard of customer service.&nbsp;

Responsibilities: <ul><li>Receive and deposit customer payments accurately and in a timely manner, ensuring all transactions are recorded correctly and cash remittances are applied to customer accounts.</li><li>Prepare and maintain accounts receivable reports that provide insights into outstanding balances, cash flow, and collection performance, while posting AR activity to the general ledger to ensure compliance with accounting standards.</li><li>Communicate and negotiate with customers regarding adjustments, deductions, and delinquent accounts to facilitate payment arrangements and resolve outstanding balances.</li><li>Collaborate with internal teams, including finance and sales, to align on collection strategies and ensure accurate accounting practices.</li><li>Manage accounts that are in default, performing recovery workouts and implementing strategies to recover outstanding amounts while minimizing losses.</li><li>Contribute to the development and implementation policies for managing delinquent accounts to ensure effective collection practices and minimize financial risk.</li><li>Process adjustments and write-offs for uncollectible balances in accordance with company policies and procedures.</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 3 years of relevant experience in collections or accounts receivable.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines.</li><li>Conversational English B2 Flexible.</li></ul>

Responsibilities: Job Locations - Manila and Mexico <ul><li>Perform invoice processing to ensure that all bills and employee reimbursements are settled accurately and on time</li><li>Coordinate with receivers to confirm that all invoices are matched and address any invoice discrepancies swiftly</li><li>Generate payment proposals for electronic transfers, checks, and wires, adhering to the global policy</li><li>Investigate and resolve payment issues while collaborating with both internal and external stakeholders</li><li>Maintain records of all AP documents, including invoices, approvals, statements, etc.</li><li>Oversee the AP mailbox, ensuring that all inquiries, invoices, and other communications are addressed promptly and professionally</li><li>Respond to AP inquiries from vendors and internal stakeholders</li><li>Develop and communicate AP reports as requested by the AP and T&amp;E Supervisor or Manager</li><li>Audit employee expense reports in accordance with our global policy, utilizing the Concur expense system</li><li>Foster strong relationships with employees and communicate closely with end users to ensure the timely submission of reports</li><li>Assist employees on the use of the Concur expense system and best practices for expense reporting</li><li>Help perform periodic expense compliance audits to ensure the integrity of expense payments in alignment with local and global policies</li><li>Collaborate with other AP and T&amp;E Analysts in the event of payment errors to resolve issues and ensure expenses are paid on time</li><li>Draft training materials and resources for employees regarding expense policies and procedures</li><li>Generate periodic reports from Concur to provide KPIs and facilitate the continuous improvement of expense reimbursement processes</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong analytical and communication skills</li><li>Fast learner of technology and coachable</li></ul>

<h2>About the job</h2> About Tabsquare TabSquare provides AI-powered technology solutions for the F&amp;B industry. Through TabSquares solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquares clients include well-known F&amp;B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more. TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry. For more information, visit <a href="http://www.tabsquare.ai/" rel="noopener noreferrer" target="_blank" style="color: var(--color-text);">http://www.tabsquare.ai</a> Responsibilities: <ul><li>Estimate, plan, prioritize and coordinate testing activities for the cross functional QA team.</li><li>Review requirements, specifications or design documents to provide timely and meaningful feedback</li><li>Create detailed, comprehensive, and well-structured documentations, test plans and test cases.</li><li>To perform system testing and end-user testing on our suite of solutions (end to end); comprising web-based applications, mobile apps on both Android and iOS platforms.</li><li>Track QA metrics, like defect densities and open defect counts and do updates on daily, weekly and monthly basis. </li><li>Design, develop and execute Automation Scripts using Katalon Studio / Selenium or similar tools.</li><li>Support and manage UAT, Sanity, Regression activities in multiple environments.</li><li>Monitor, debug and compare the system logs, error using Datadog in multiple environments.</li><li>Work closely with the stakeholders, engineering team and also the product team, to ensure the quality/stability of the software releases.</li><li>Research on new technologies or market trends, to be able to propose new solutions/features, recommendations or ideas to improve the software solution.</li><li>Adopts and improves all required QA Processes, SOP and Ground Rules as needed.</li><li>Perform other relevant duties as assigned by Head/Managers.</li></ul> The Employee, as per business needs, may be required to undertake any other such duties as may be assigned in line with the employee’s position, skills, and capabilities. Requirements: <ul><li>Bachelors degree in Computer Science / Application or related major.</li><li>Minimum 4-6 years of hands-on experience in Manual &amp; Automation Testing.</li><li>Excellent communication skills and a good command of English.</li><li>Self-motivated, detail-oriented, with strong analytical and problem solving skills. Able to work independently with minimum supervision.</li><li>Good understanding of the software development, testing &amp; bug life cycle process.</li><li>Strong technical experience and ability to automate tests using Java, JS or Python.</li><li>Technical experience with API’s, JSON, SQL, HTML and tools like Postman to check &amp; validate test results.</li><li>Technical experience with CI/CD tools like Jenkins, Gitlab and Load Test tools like Locust, JMeter.</li></ul> Tools / Technology: Selenium, Cucumber, Java, Rest Assured, Katalon, Appium, JMeter, Locust, TestRail, Datadog, PostMan, Sequel Pro, Slack, Atlassian.

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11 payments Jobs found

Senior Executive - Collections

Accounts Executive

Section Manager – Channel Sales

Technical Development Lead, Cards (Microservices, JAVA development)

Accounts Payable

Tax Lead

Manager - Card Authorisation & Fraud Detection Analyst

AR Analyst

Accounts Payable Analyst

Testing

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Industry

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11 payments Jobs found

Senior Executive - Collections

Accounts Executive

Section Manager – Channel Sales

Technical Development Lead, Cards (Microservices, JAVA development)

Accounts Payable

Tax Lead

Manager - Card Authorisation & Fraud Detection Analyst

AR Analyst

Accounts Payable Analyst

Testing

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.