Senior Manager Financial Reporting (Real Estate)

Project Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

Associate, Investment Finance, Global Investment Services

AVP, Index Operations

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Training

Operations Manager

Principal/Staff Engineer – Firmware Development

Role Description: <ul><li>The Senior Manager – R2R oversees the financial reporting, management reporting and regulatory reporting processes.</li><li>The role is responsible for process efficiency, reporting accuracy and cross-functional collaboration.</li><li>It supports the Director – Record to Report in creating value within the Finance sub-function through continuous improvement and optimisation of existing processes.</li><li>The role also leads the team to foster customer centricity and service excellence, aligned with the shared vision.</li></ul> Responsibilities: 1. Strategic Planning &amp; Financial Governance <ul><li>Support the financial reporting strategy, aligning it with corporate financial goals.</li><li>Ensure compliance with IFRS, US GAAP and local regulatory standards.</li><li>Support financial risk management initiatives to mitigate process risks.</li><li>Guide the team to ensure adherence to reporting processes, guidelines and protocols, delivering against agreed SLAs.</li><li>Track relevant KPIs, identify operational gaps and guide the team in achieving its objectives.</li><li>Support special projects and initiatives that deliver continuous value to Finance and align with business goals.</li></ul> 2. Financial Reporting &amp; Analysis <ul><li>Lead the preparation and review of monthly, quarterly and annual financial reports, ensuring accuracy and compliance with financial regulations and policies.</li><li>Oversee the preparation of financial statements and management reports that provide insights into financial performance.</li><li>Ensure reporting processes align with business goals and regulatory requirements.</li><li>Manage the consolidation process.</li><li>Review and approve financial statement footnotes and disclosures.</li></ul> 3. Management Reporting <ul><li>Develop and maintain management reports and dashboards.</li><li>Analyse financial results and provide insights to senior management.</li><li>Prepare variance analysis comparing actual results with budgets and forecasts.</li><li>Collaborate with the FP&amp;A team to align financial reporting with planning and analysis.</li></ul> 4. Regulatory Reporting <ul><li>Ensure compliance with reporting requirements and deadlines.</li><li>Monitor changes in reporting standards and implement necessary updates.</li><li>Liaise with external auditors during the audit process.</li></ul> 5. Stakeholder Management <ul><li>Collaborate with Finance teams to ensure financial data is accurate and up to date.</li><li>Act as the primary escalation point for critical issues, coordinating with IT and other stakeholders to ensure timely resolution.</li><li>Manage a team of Assistant Managers, Senior Associates and Associates within reporting.</li><li>Build strong working relationships with Finance, Internal Audit, Business Operations and other internal stakeholders.</li><li>Provide regular updates and escalate issues to senior management in a timely manner.</li></ul> 6. Internal Controls &amp; Compliance <ul><li>Ensure reporting processes comply with GAAP/IFRS and internal policies.</li><li>Implement and maintain internal controls related to financial reporting.</li><li>Monitor compliance procedures, identify control gaps and drive corrective actions.</li><li>Monitor adherence to risk assessment frameworks and checklists across operations, systems and processes.</li><li>Review risk assessment outcomes and implement appropriate controls to address identified vulnerabilities.</li></ul> 7. Process Improvement &amp; Reporting <ul><li>Identify and implement reporting process improvements, including automation tools and reporting systems.</li><li>Develop best practices that improve accuracy and reduce manual effort.</li><li>Standardise R2R processes across subsidiaries while maintaining necessary flexibility.</li><li>Assess reporting workflows and drive initiatives to reduce cycle times and improve accuracy.</li><li>Identify opportunities to reduce costs and improve operational efficiency.</li><li>Collaborate with internal and external stakeholders to implement process improvements effectively.</li></ul> 8. People Management <ul><li>Lead the team and ensure individual objectives and priorities align with Finance and overall business objectives.</li><li>Provide day-to-day supervision and support to direct reports in achieving operational goals.</li><li>Monitor team upskilling and continuous development in line with Finance capability requirements and service priorities.</li><li>Foster a customer-centric and service-oriented culture that encourages innovation and high performance.</li></ul> Requirements: Qualifications, Experience &amp; Skills <ul><li>A bachelor’s degree in Accounting or Finance is required.</li><li>Professional certification such as CA, CPA or ACCA is required.</li></ul> Experience <ul><li>At least 7 years of experience in financial reporting, general ledger, financial close processes or a similar area.</li><li>Strong expertise in financial controls, compliance and governance frameworks.</li><li>A proven track record in stakeholder management and service excellence.</li><li>Strong leadership and relationship management skills, with a customer-focused approach.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>A strong understanding of Finance functions and processes.</li><li>Real estate or related-sector experience is preferred.</li><li>Experience in finance shared services is preferred.</li><li>Middle East regional experience is preferred.</li></ul> Technical Skills &amp; Competencies <ul><li>Experience with ERP systems such as Oracle Fusion and FCCS.</li><li>Familiarity with tools and technologies such as ARCS and AI-driven analytics.</li><li>Strong knowledge of GAAP/IFRS and financial reporting requirements.</li><li>Behavioural Competencies</li><li>Strategic orientation</li><li>Customer focus</li><li>Intrapreneurial thinking</li><li>Talent focus and employee centricity</li><li>Process excellence and execution focus</li><li>Innovation</li><li>Team leadership</li></ul>

Role Description: <ul><li>Project Sales Manager – Construction Chemicals</li><li>We are seeking an experienced Project Sales Manager to develop business with fit-out contractors, subcontractors, consultants, and other construction-sector clients.</li><li>The successful candidate will combine strong technical knowledge of construction chemical products with proven project sales and business development experience.</li><li>The role will focus on product categories such as tile adhesives, waterproofing, resin flooring, and other relevant construction chemical systems.</li><li>Candidates are not expected to have experience across every category but should have in-depth technical knowledge of the products they have handled.</li></ul> Responsibilities: <ul><li>Develop new accounts and grow existing relationships with fit-out companies, contractors, and subcontractors.</li><li>Drive portfolio sales growth across relevant construction chemical product categories.</li><li>Build and maintain a strong project pipeline through engagement with consultants and other project stakeholders.</li><li>Work with consultants to secure product approvals and achieve product inclusion in project specifications.</li><li>Deliver technical presentations, product training, and product trials.</li><li>Explain product applications, systems, and technical benefits to consultants, contractors, and subcontractors.</li><li>Support customers with product and system selection, application guidance, and technical recommendations.</li><li>Apply knowledge of relevant industry standards and construction methods when recommending products and systems.</li><li>Track and manage multiple project opportunities using the company’s project management tools and processes.</li><li>Convert project opportunities into sales while following commercial policies and project-tracking procedures.</li><li>Monitor market trends and customer feedback, and share actionable recommendations for improving products and services.</li><li>Contribute to business-plan objectives through new account development, customer relationship growth, and project pipeline expansion.</li></ul> Requirements: <ul><li>8–10 years of relevant project sales experience, preferably in construction chemicals or related construction products.</li><li>Strong technical knowledge of the construction chemical products handled.</li><li>Experience managing large fit-out projects.</li><li>Established exposure to fit-out companies, contractors, subcontractors, and consultants.</li><li>Experience with consultant-led specifications and product approvals.</li><li>A proven ability to combine technical support with business development and project sales.</li><li>Strong communication, presentation, and stakeholder-management skills.</li><li>Ability to manage multiple projects and stakeholders effectively.</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li></ul> Process Analysis and Optimization: <ul><li>Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals.</li></ul> BPMN-Tool Management: <ul><li>Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.</li><li>Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.Additional Requirements &amp; Remarks</li></ul> Process Governance and Compliance: <ul><li>Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.</li><li>Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.</li><li>Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.</li></ul> Continuous Improvement: <ul><li>Act as a champion for process excellence, promoting a culture of continuous improvement within the organization</li><li>Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li></ul> Requirements: <ul><li>Bachelors degree in Quality Management, Industrial Engineering, Manufacturing Engineering, Business Administration, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>Fluent English</li><li>Experience driving process improvements in the area of Quality Management&nbsp;&nbsp;</li><li>Experience in quality assurance/ quality management system in industrial manufacturing company.</li><li>Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).</li><li>Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Project management skills to handle multiple process documentation projects simultaneously.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Responsibilities: <ul><li>Develop and execute channel sales plans aligned with business objectives.</li><li>Build and maintain strong relationships with distributors and channel partners.</li><li>Establish joint business plans, performance targets, and growth initiatives with assigned partners.</li><li>Drive demand creation across data center, AI infrastructure, cloud, networking, telecom, and edge applications.</li><li>Identify new customers, applications, and competitive-conversion opportunities.</li><li>Build and manage a qualified opportunity pipeline from identification through design-in, design-win, and revenue conversion.</li><li>Conduct regular business reviews covering sales, pipeline, inventory, training, and program execution.</li><li>Support product launches, customer events, technical workshops, and partner training.</li><li>Gather market, customer, channel, and competitive insights to support business decisions.</li><li>Coordinate cross-functional resources to resolve commercial, technical, supply, and customer issues.</li><li>Maintain accurate opportunity, forecast, and customer information in applicable business systems.</li><li>Ensure channel activities comply with company policies and commercial requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering, business, marketing, or a related field.</li><li>Relevant experience in channel sales, distribution sales, account management, or business development.</li><li>Experience managing distributors, resellers, or other channel partners.</li><li>Demonstrated ability to develop sales plans and deliver measurable business growth.</li><li>Strong commercial, negotiation, analytical, and relationship-management skills.</li><li>Experience with CRM, pipeline management, forecasting, and business reporting.</li><li>Strong written and verbal communication skills.</li><li>Ability to collaborate effectively in a global, matrixed organization.</li><li>Willingness to travel according to business requirements.</li></ul>

Responsibilities: <ul><li>Manage financial due diligence, including the assessment of findings and purchase price adjustments for investments, divestments, and restructurings</li><li>Assess and strengthen the financial operations, controls and governance of investee companies</li><li>Provide financial and operational advice on investment holding structures, funding, cash repatriation, accounting and valuations matters</li><li>Oversee the set up and maintenance of investment holding structures, including capital structure maintenance, cash management and regulatory filing</li><li>Coordinate with operations team to fulfill investment operational requirements, including liaising with banks on funding requirements</li><li>Monitor key financial controls for asset operations - including cash controls and review of investee financials - and liaising with external auditors</li><li>Identify surplus cash of investments and drive repatriation solutions in partnership with Investment Teams, Treasury, and investee companies</li><li>Review market valuation for private investments and provide insights into valuation movements and investment returns</li></ul> Requirements: <ul><li>Strong academic background in Accounting, Finance, or equivalent</li><li>Certified Public Accountant preferred</li><li>At least 3-5 years of relevant working experience, with a preference for experience in Investment Finance related activities</li><li>Strong understanding of investment structures, financial governance, accounting, valuation concepts and financial controls</li><li>Strong stakeholder management and communication skills, with the confidence to engage investment professionals, investee companies, service providers, and advisors</li><li>Highly motivated, intellectually curious, and adaptable, with the ability to thrive in a dynamic and evolving investment environment</li><li>Strong project management and execution capabilities, with the discipline to manage competing priorities and deliver outcomes independently</li><li>A collaborative team player who embodies integrity, accountability, and a commitment to excellence</li></ul>

Responsibilities: Index Operations: <ul><li>Manage Daily Operations: Run the daily operations of the index platform, ensuring timely and accurate calculation and publication of index values.</li><li>Quality Control: Implement and maintain rigorous quality control processes to ensure the integrity and accuracy of index data and core index methodology checks.</li><li>Data Management: Ensure the accuracy and completeness of data used for index calculations, including prices, market capitalization, and other relevant metrics.</li><li>Issue Resolution: Address and resolve any operational issues or discrepancies related to index calculations, index methodology and publications.</li></ul> Solutioning and Innovation: <ul><li>Platform Enhancement: Identify opportunities for improving the index platform, including automation, scalability, and efficiency enhancements.</li><li>Technology Integration: Collaborate with IT and technology teams to implement new tools and technologies that enhance index operations.</li><li>Process Improvement: Develop and implement process improvements to streamline index operations and reduce operational risk.</li><li>Project Management: Lead and manage projects related to index platform enhancements, ensuring timely delivery and alignment with business objectives.</li></ul> Stakeholder Management: <ul><li>Client Support: Provide support to stakeholders regarding index-related inquiries and issues.</li><li>Collaboration: Work closely with other departments, including data and rebalancing, to ensure alignment and support for index operations.</li><li>Strong interpersonal, communication and stakeholder management skills to work as the central interface of multiple functions, balancing the priorities of various teams, and managing the constructive tension between investment department business priorities and central governance and enterprise requirements.</li></ul> Governance: <ul><li>Governance: Establish and maintain governance frameworks for index operations, including policies, procedures, and controls.</li></ul> Requirements: <ul><li>Degree holder with at least 5 years of working experience in index management.</li><li>Possess good knowledge of financial instruments and markets. An additional qualification like CFA will be considered favourably.</li><li>Passion for data and process-oriented analysis with strong analytic and business diagnostic skills</li><li>Strong learning agility with the ability to “connect the dots”.</li><li>Good grasp of process design, operational problem solving, governance workflows, with an eye for streamlining and efficiency.</li></ul>

Responsibilities: <ul><li>Build effective collaboration across facilities, procurement, manufacturing, IT, and operations teams</li><li>Communicate project updates, risks, and key milestones to stakeholders and leadership</li><li>Identify risks, escalate issues proactively, and recommend mitigation strategies</li><li>Support root cause analysis and technical problem-solving across global sites</li><li>Contribute to development and standardization of Best Known Methods (BKMs)</li><li>Drive alignment of engineering priorities with global facilities strategies</li><li>Lead or support capacity planning and scenario analysis across site networks</li><li>Support sustainability initiatives aligned with corporate goals</li><li>Lead construction engineering activities for semiconductor facilities across design, construction, commissioning, and operations phases</li><li>Provide technical engineering support to construction teams to drive project execution and operational excellence</li><li>Manage scope, schedule, cost, and quality to meet project and business requirements</li><li>Support large-scale greenfield fab projects across U.S. and Asia, ensuring compliance with standards and regulatory requirements</li><li>Review engineering design packages and provide timely, documented feedback</li><li>Monitor construction progress and resolve technical issues during project execution</li><li>Support cost estimation, scheduling, and business case development</li><li>Coordinate with internal teams and external consultants to ensure alignment with project goals</li><li>Drive continuous improvement in construction practices with a focus on efficiency, innovation, and sustainability</li></ul> AI Responsibilities: <ul><li>Integrate AI-assisted tools into engineering and project workflows to enhance efficiency, quality, and decision-making</li><li>Identify opportunities to apply AI-driven insights in construction engineering, data analysis, and project planning</li><li>Contribute to continuous improvement by sharing AI-enabled best practices within the team</li></ul> Requirements: <ul><li>Minimum Required Qualifications / Experience</li><li>Bachelors degree in Mechanical Engineering, Construction, Building Services, or related field.</li><li>Minimum 8 years of mechanical engineering experience, including 5 years supporting construction projects.</li><li>Strong semiconductor facilities and process systems design experience (Cleanroom HVAC, CHW, PCW, Exhaust, CDA, Vacuum, etc.).</li><li>Experience working in EPCM project environments.</li><li>Ability to review engineering drawings, specifications, and technical designs.</li><li>Experience in project execution, including cost control, scheduling, commissioning, and handover.</li><li>Strong knowledge of construction engineering practices within semiconductor or similar industries.</li><li>Excellent technical problem-solving and root-cause analysis skills.</li><li>Strong communication, stakeholder management, and cross-functional leadership abilities.</li><li>Ability to work effectively in a global, multicultural environment.</li><li>Ability to apply baseline digital fluency and AI literacy to utilize AI-enabled tools for engineering analysis, problem-solving, and operational efficiency</li><li>Highly Desirable / Preferred Skills or Experience</li><li>Professional certification or membership in a recognized engineering body</li><li>Experience working on semiconductor fab or large industrial projects</li><li>Experience in greenfield construction projects</li><li>Knowledge of sustainability practices in construction and facilities</li><li>Experience working across global or regional teams</li></ul>

Responsibilities: <ul><li>The job holder will be responsible to design, develop, deliver and administer training programs that enhance employee knowledge, skills, behaviours, and performance to support the company attain its strategic objectives.</li><li>Develop and implement comprehensive Training intervention programs that aligns with Talent Management strategy and overall development of the employees to address specific skill gaps.</li><li>Conduct needs assessment to identify skill gaps and training needs and create training programs that are designed to effectively improve performance and productivity of employees.</li><li>Plan the annual training calendar and delivery of Internal/ External trainings and development programs by rolling out suitable training programs that enhance employees’ skills and performance, increase productivity/ quality of work and meet the identified needs in alignment with the organizations values and culture.</li><li>Facilitate training and awareness sessions/ workshops for employees and leaders and maintain close communication with all to discuss training needs, training methodologies and solutions to ensure that they are fully aware of training opportunities available.</li><li>Deliver training sessions, workshops, and seminars to employees, ensuring content is engaging, relevant, and interactive.</li><li>Develop and manage the training budget to ensure that the best quality of trainings are provided within the established budget and ensure that resources are allocated effectively across all levels of the organization.</li><li>Identify and partner with external vendors to source training content and solutions as needed and measure performance to ensure that the organizations learning and development programs have access to the best training content and solutions available in the market.</li><li>Provide coaching and support to managers and leaders to help them develop their teams and support employee development.</li><li>Conduct post-training surveys to measure training program and vendor effectiveness and relevancy along with individual retention and adoption of learnings.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration with Major’s in Human Resources; Master’s degree- preferred</li><li>Professional certification in Assessment and Learning and/or CIPD in Learning and Development (level 3 or 5)- preferred</li><li>Certified Coach or Certified NLP (Neuro-Linguistic Programming) practitioner - preferred</li></ul>

Responsibilities: Policies and Procedures (10%) <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy, organize the formulation of the responsibilities of management personnel at all levels, and optimize the internal structure and staffing.</li><li>Develop and implement assembly function budget and plan; allocate function target to subordinates; and monitor the achievement of the budget and overall performance in order to achieve targeted of Plant performance.</li></ul> People Management (15%) <ul><li>Allocate and balance work across direct reports;&nbsp;</li><li>Review and provide timely performance feedback to direct reports;&nbsp;</li><li>Mentor, develop and motivate them;</li><li>Help resolve people/functional issues in the team;</li><li>Submit manpower application and interview the candidates; in order to achieve targeted department performance and retain key talent.</li></ul> Production (25%) <ul><li>Supervise and monitor the production activities and process;</li><li>Help to solve critical production issues;</li><li>Cooperate with other functions within molding department and other departments in getting necessary support; in order to ensure the normal day-to-day production.</li></ul> Assembly (25%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for spare parts;</li><li>Provide overall mold/Die/Tool maintenance instruction and monitor the execution; in order to ensure the normal operation of die and improve daily operating efficiency.</li></ul> Equipment maintenance (5%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for equipment and parts;</li><li>Provide overall equipment maintenance instruction and monitor the execution; in order to ensure equipment operate reliably and improve daily operating efficiency.</li></ul> Engineering (10%) <ul><li>Allocate new projects to engineers;</li><li>Monitor the new project process and control the cost and schedule;</li><li>Provide cross functions/departments coordination;</li><li>Help to solve critical technical issues; in order to ensure the successful completion of the project.</li></ul> EHS (5%) <ul><li>Formulate and perfect the department EHS management system and operational procedures, and ensure the effective implementation.</li><li>Fully understand and implement EHS responsibilities to ensure EHS work in department meets relevant requirements;</li><li>Set departmental and individual EHS performance targets according to laws and regulations and requirements of the company, and check and evaluate the completion of the targets regularly;</li><li>Check the safety situation of production site regularly to eliminate all kinds of unsafe factors and prevent accidents.</li></ul> Project Management and Activity (10%) <ul><li>To reduce the&nbsp;costs and improve efficiency of the department, organize and plan key improvement projects, and monitor the implementation of these projects (Tebit Saving, Kaizen)</li><li>In order to improve and cooperate with the plant in implementing the excellent operation objectives, actively participate in training and use tools for improvement, such as VS Transformation, CCF, etc</li></ul> Requirements: <ul><li>Bachelor and above Degree.</li><li>Good English skills (written and oral).</li><li>Min. 10 years shopfloor management experiences in elec. Industry, above two years on managerial positions.</li><li>Solid Lean/6 Sigma knowledge and project experiences.</li><li>Familiar with quality system and tools.</li><li>Rich experiences in operator training and development.</li><li>Planning knowledge and experiences.</li><li>Proficient PC skills.</li></ul>

Responsibilities: SUPPORT CUSTOMERS AND DEBUG FIRMWARE <ul><li>Customer engineering support: Act as the primary technical escalation point for Security Firmware on SSD products — triage, prioritize, and drive customer reported security issues to closure within committed response times</li><li>Security feature enablement: Guide customers through the configuration, integration, and validation of SSD security features; including, but not limited to: TCG Opal/Pyrite/Ruby and Enterprise SSC, ATA and NVMe security commands, self-encrypting drive operation, secure boot and signed firmware update, sanitize and cryptographic erase, key management, and device attestation</li><li>Debug and root cause analysis: Reproduce customer, qualification, and field failures in the lab; analyze firmware logs, traces, and bus captures; debug Security Firmware source; and deliver documented root cause and corrective action</li><li>Firmware fixes and validation: Develop, unit test, and functionally validate targeted Security Firmware changes and customer specific configurations and builds, ensuring each change meets the security, functional, performance, and quality/reliability requirements of the technical spec matrix before release</li><li>Vulnerability and incident response: Assess the impact of reported vulnerabilities and security findings on products already in the field, and support mitigation planning, remediation delivery, and customer disclosure</li><li>Customer qualification and compliance support: Support customer security audits, security questionnaires, and certification activities (e.g. TCG specification compliance, FIPS 140-3, Common Criteria), and produce the application notes, integration guides, and technical documentation customers depend on</li></ul> STAKEHOLDER MANAGEMENT <ul><li>Represent our client in direct technical engagement with customer engineering teams, translating Security Firmware behavior, constraints, and risk into terms that are clear to both engineering and non-engineering audiences</li><li>Dedicatedly provide to management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding customer issues, escalation status, and the progress of firmware fixes</li><li>Maintain accurate issue records, root cause reports, and knowledge base content so that recurring customer questions are answered faster over time</li></ul> PEOPLE DEVELOPMENT <ul><li>Multi-functional Teamwork: Develop and maintain collaborative, open and, constructive relationships with peers, management, and partner teams across firmware development, product engineering, quality, and field applications</li><li>Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity</li><li>Personal Development: Work to continuously improve your technical capability and communication skills</li></ul> AI UTILIZATION <ul><li>Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and requirements.</li><li>Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.</li></ul> Requirements: <ul><li>Bachelors/masters degree in computer or electrical engineering with 5+ years of relevant experience.</li><li>Experience in a customer facing engineering role such as customer engineering support, field applications, sustaining engineering, or escalation management is strongly preferred</li><li>Embedded Security domain knowledge and experience, including cryptography fundamentals (AES, RSA/ECC, SHA), key management, secure boot, and secure firmware update</li><li>Familiarity with storage security standards and features such as TCG Opal and Enterprise SSC, ATA Security, NVMe security and sanitize commands, and self-encrypting drives is an advantage</li><li>Expertise in the use of programming languages (eg. C, C++, RUST), programming tools &amp; environments</li><li>Experience programming in Python for test automation, log parsing, and debug tooling is an advantage</li><li>Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS</li><li>Experience with NAND flash and other non-volatile storage is an advantage</li><li>Experience in storage industry, storage systems, or a related technology is an advantage</li><li>Proficiency in debugging and resolving code problems for firmware applications, including the use of debuggers, firmware trace and log analysis, and protocol analyzers</li><li>Experience with defect tracking, change control, and firmware release processes in a production or sustaining environment</li><li>Excellent written and verbal communication skills, with the ability to manage multiple concurrent escalations under time pressure and stay effective in customer visible situations</li><li>Ability to apply baseline digital fluency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business outcomes.</li></ul>

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292 people communication Jobs found

Senior Manager Financial Reporting (Real Estate)

Project Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

Associate, Investment Finance, Global Investment Services

AVP, Index Operations

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Training

Operations Manager

Principal/Staff Engineer – Firmware Development

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292 people communication Jobs found

Senior Manager Financial Reporting (Real Estate)

Project Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

Associate, Investment Finance, Global Investment Services

AVP, Index Operations

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Training

Operations Manager

Principal/Staff Engineer – Firmware Development

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