Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

Supply Chain Lead

L3 Production Support (AS400, RPG), Core Banking

AVP, Principal Software Engineer (Front-End)

Facilities Manager

Role Description: <ul><li>The Executive Director of Operations is responsible for the leadership, performance and operational excellence of Mount Kilimanjaro Safari Clubs portfolio of safari lodges, camps, safari businesses and future hospitality ventures.</li><li>Reporting directly to the Chief Executive Officer – Hospitality &amp; Conservation, the role has executive accountability for the day-to-day and long-term performance of the Companys operations, ensuring exceptional safari and hospitality experiences, consistently high accommodation and service standards, effective asset management, operational efficiency and sustainable profitability across the portfolio.</li><li>The Executive Director of Operations translates the Companys strategy and commercial commitments into operational execution. The role ensures that what the Company sells is consistently and successfully delivered across every stage of the guest journey, from reservation handover and pre-arrival preparation through accommodation, safari experiences, on-property services and departure.</li><li>The Executive Director of Operations is accountable for operational delivery, on-ground sales and trade relationships in market, guest conversion and on-property revenue and expense management.</li></ul> Responsibilities&nbsp; 1. Strategic Leadership &amp; Operational Business Performance – 20% <ul><li>Partner with the Chief Executive Officer to translate the strategic direction of Mount Kilimanjaro Safari Club into clear operational priorities, business plans and measurable performance outcomes.</li><li>Provide executive leadership across the Companys safari, lodge, camp and hospitality operations, ensuring effective execution of the Companys strategic and commercial priorities.</li><li>Act as a custodian of the Companys operational assets, financial resources and reputation, applying a long-term ownership mindset to operational decision-making.</li><li>Establish clear performance expectations and accountability across the operational organization.</li><li>Monitor business performance through financial, operational, guest experience, asset and people indicators and ensure timely intervention where performance falls below expectation.</li><li>Lead regular executive business reviews and property performance reviews to ensure corrective actions and opportunities are effectively implemented.</li><li>Identify operational risks and opportunities and recommend actions that strengthen profitability, resilience, service quality and long-term business sustainability.</li><li>Build scalable operating structures, standards and systems capable of supporting the Companys future growth and portfolio expansion.</li><li>Foster a culture of accountability, collaboration, innovation and continuous improvement across the operational business.</li></ul> 2. Safari Business, Hospitality &amp; Guest Experience – 20% <ul><li>Provide executive leadership for Mount Kilimanjaro Safari Clubs safari business and hospitality operations across the portfolio.</li><li>Ensure the consistent delivery of exceptional safari, accommodation and hospitality experiences across all lodges, camps and safari operations.</li><li>Take executive accountability for the operational delivery of the complete guest journey, from reservation handover and pre-arrival preparation through arrival, accommodation, safari activities and departure.</li><li>Provide executive oversight of accommodation, front office, housekeeping, food and beverage, guiding, game drives, guest activities, safari logistics, fleet operations, maintenance, engineering and operational support services.</li><li>Establish and maintain clear operating and service standards across the portfolio while allowing properties to retain appropriate authenticity and sense of place.</li></ul> 3. Commercial Delivery, On-Ground Sales &amp; Financial Stewardship – 15% <ul><li>Take accountability for the operational delivery of the Companys commercial strategy across safari operations, lodges and camps.</li><li>Build and maintain strong on-ground relationships with tour operators, travel agents, DMCs, trade partners, corporate clients and other relevant market stakeholders.</li><li>Drive upselling and on-property revenue opportunities across accommodation, food and beverage, safari activities, transfers, retail and ancillary services.</li><li>Ensure operational teams understand and effectively deliver commercial campaigns, packages, products and commitments developed by the Commercial function.</li></ul> 4. Product, Accommodation &amp; Asset Excellence – 15% <ul><li>Drive the continuous operational enhancement of the Companys safari products, accommodation experiences and hospitality offerings.</li><li>Ensure lodges, camps, guest accommodation, public spaces and operational facilities evolve in line with guest expectations, operational requirements and the Companys positioning.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelors Degree in Hospitality Management, Business Administration, Tourism or a related discipline.</li><li>Minimum of 10 years progressive executive leadership experience within Safari hospitality, tourism or related industries.</li><li>Minimum of 5 years leading multi-property or multi-business operations at an executive level.</li><li>Proven experience developing and executing business strategy and organizational transformation.</li><li>Strong commercial, financial and operational leadership experience.</li><li>Demonstrated success leading organizational growth, acquisitions, new business ventures or expansion projects.</li><li>Experience working with Boards and executive leadership teams.</li><li>Experience leading geographically dispersed operations across multiple locations.</li><li class="ql-align-justify">Strong understanding of East African hospitality, safari and tourism markets</li></ul>

Responsibilities: <ul><li>Lead end-to-end delivery of technical projects across cloud, AI, data, and enterprise platforms.</li><li>Collaborate with cross-functional teams including developers, architects, DevOps, and product managers.</li><li>Define project scope, timelines, resource plans, and delivery milestones.</li><li>Manage risks, dependencies, and change requests throughout the project lifecycle.</li><li>Ensure technical solutions meet business requirements and quality standards.</li><li>Facilitate agile ceremonies, sprint planning, and retrospectives.</li><li>Track progress using tools like Jira, Confluence, or Azure DevOps.</li><li>Communicate status updates and delivery metrics to stakeholders and leadership.</li><li>Support onboarding and coordination of external vendors or offshore teams..</li></ul> Requirements: <ul><li>Proven experience in technical project or delivery management</li><li>Strong understanding of software development lifecycle (SDLC) and DevOps practices.</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and modern infrastructure.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Experience with agile methodologies (Scrum, Kanban) and project tracking tools.</li><li>Ability to manage multiple projects and priorities in a fast-paced environment.</li><li>Experience with AI/ML, data platforms.</li><li>Certifications such as PMP, Scrum Master, or AWS/Azure Cloud Practitioner.</li><li>Exposure to hybrid cloud/on-prem environments and security/compliance frameworks.</li></ul>

Responsibilities: HC Digital Strategy &amp; Business Partnership <ul><li>Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap</li><li>Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution</li><li>Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade offs</li></ul> Product &amp; Portfolio Leadership <ul><li>Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery</li><li>Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise</li><li>Ensure functional coverage of key HC modules, including - Core HR, Performance &amp; Goals, Succession &amp; Talent, Learning Management (LMS), Compensation, Recruiting &amp; Onboarding, and Related integrations and data flows</li></ul> Technology &amp; Partner Selection <ul><li>Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions</li><li>Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams</li><li>Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)</li></ul> Implementation Orchestration &amp; Transformation Delivery <ul><li>Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts</li><li>Coordinate Product Managers, PMO, system integrators, and vendors across regions</li><li>Actively manage interdependencies, risks, and critical milestones</li><li>Step into direct delivery or leadership roles when program complexity or resourcing requires it</li></ul> AI, Innovation &amp; Capability Enablement <ul><li>Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement</li><li>Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles</li></ul> Governance &amp; Standards Compliance <ul><li>Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards</li><li>Act as a key governance authority for HC design decisions in coordination with Group Design Authorities</li></ul> Operational Oversight &amp; Evolution <ul><li>Define and oversee HC operating models, including ownership, support, and escalation paths</li><li>Support Product Managers in structuring support models, release management, and vendor governance</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.</li><li>Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.</li><li>Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.</li><li>Additional expertise and experience in market HC technology references as Workday is also an asset.</li><li>Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).</li><li>Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).</li><li>Strong understanding of AI applications in HC and digital workforce enablement.</li><li>Experience leading teams of Product Managers or Solution Owners in global organisations.</li><li>Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.</li><li>Ability to operate credibly at both strategic and execution levels</li></ul>

Responsibilities: <ul><li>Manages the day-to-day operations and long term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities.</li><li>Leading staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team.</li><li>Driving the execution of operations activities, ensuring that schedules and performance requirements are met and system resources are used effectively.</li><li>Defining departmental goals; coordinating strategies, communications, and joint initiatives for multiple and distributed facilities.</li><li>Accountable for overall operations performance and implementing production, cost, and quality control mechanisms.</li></ul> Requirements: <ul><li>Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters degree with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, warehouses, distributors and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and domestic logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Mandarin and English required</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, distributors and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Japanese and business-level English required</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, warehouses, wholesalers and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and domestic logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Korean and English required</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

Responsibilities: <ul><li>Lead development teams through all phases of the Agile development life cycle.</li><li>Coach and mentor junior talent, including pair-programming and reviewing AIgenerated code with engineering judgment.</li><li>Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create</li><li>amazing apps.</li><li>Champion responsible adoption of AI coding assistants (GitHub Copilot, Claude Code, Cursor) on the team—setting prompt patterns, distinguishing AI Skills</li><li>(deterministic capabilities) from Agents (autonomous, multi-step workflows), and following company guidance for data handling, PII protection, IP compliance, and code provenance in regulated financial services contexts.</li><li>Ensure compliance with architecture, security, and technology standards set by company.</li><li>Participate in addressing root cause analyses, incident reports, and provide direction in problem resolution.</li><li>Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.</li><li>Provide 24x7 on-call support periodically throughout the year.</li><li>Identify ways to increase efficiency and improve system performance, including by piloting AI tools and agentic workflows for repetitive engineering tasks.</li><li>Work with third party vendors to develop software and/or integrate their software into company products.</li></ul> Requirements: <ul><li>Bachelor’s degree and a minimum of 5 years in full stack development with a strong focus on JavaScript (React JS in particular) OR, in lieu of degree, with 7 years of experience in the same.</li><li>Hands-on experience using at least one AI coding assistant (GitHub Copilot, Claude Code, Cursor, or equivalent) as part of regular development workflow.</li><li>Proficiency in TypeScript, JavaScript, React, Redux, Styled-Components, and RTL or Cypress.</li><li>Familiarity with AI-native concepts—RAG patterns, vector databases, MCP (Model Context Protocol), and agent orchestration—and how they differ from</li><li>traditional architecture.</li><li>Awareness of the open-source AI tooling ecosystem (Continue.dev, Aider, Cline, Ollama). Exposure to building or customizing AI agents/skills using LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) for engineering automation such as code review, documentation, or migration assistants.</li><li>Live and breathe testing.</li></ul>

Responsibilities: <ul><li>Oversee day-to-day hard and soft Facilities Management operations across assigned assets.</li><li>Ensure effective delivery of MEP, civil, electrical, plumbing, cleaning, waste management and specialised FM services.</li><li>Conduct regular site inspections and monitor the condition, performance and service quality of the assets.</li><li>Manage relationships with FM service providers, contractors, suppliers and vendors.</li><li>Monitor contractor performance against agreed SLAs, KPIs and contractual requirements.</li><li>Identify opportunities to improve FM service quality, operational efficiency and customer satisfaction.</li><li>Support the implementation of FM best practices and sustainable solutions.</li><li>Monitor utilities consumption and contribute to energy-efficiency and sustainability initiatives.</li><li>Identify recurring operational issues and implement practical corrective and preventive measures</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or Facilities Management.</li><li>Exposure to Facilities Management, building operations, property management, maintenance or related environments is advantageous.</li><li>Understanding of hard and soft FM services, maintenance operations and contractor management.</li><li>Ability to coordinate with multiple stakeholders and service providers.</li><li>Strong communication, interpersonal and problem-solving skills.</li><li>Customer-focused approach with the ability to manage complaints and operational issues.</li><li>Knowledge of HSE requirements and statutory compliance within the built environment.</li><li>Only male UAE National candidates</li></ul>

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256 performance testing Jobs found

Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

Supply Chain Lead

Supply Chain Lead

Supply Chain Lead

L3 Production Support (AS400, RPG), Core Banking

AVP, Principal Software Engineer (Front-End)

Facilities Manager

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256 performance testing Jobs found

Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

Supply Chain Lead

Supply Chain Lead

Supply Chain Lead

L3 Production Support (AS400, RPG), Core Banking

AVP, Principal Software Engineer (Front-End)

Facilities Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.