Application Performance Monitoring Lead Specialist  VP2

VDI & Endpoint Lead Engineer (AVP)

Customer Service Representative

VP, IS Risk - Assurance

Enterprise Analytics (AI) – TDM - Transformation Lead

L3 Production Support (AS400, RPG), Core Banking

Senior Waiter

Recruiting Specialist

Technical Delivery Manager, Core Banking

Responsibilities: <ul><li>Administer and support enterprise monitoring platforms and tools.</li><li>Define and implement monitoring standards, metrics, thresholds, and alerts.</li><li>Develop and maintain monitoring dashboards and reporting solutions.</li><li>Monitor application performance, system health, and service availability across enterprise environments.</li><li>Analyze monitoring data, identify trends, and proactively address potential issues.</li><li>Troubleshoot monitoring platform issues and work closely with support teams to resolve incidents.</li><li>Collaborate with application, infrastructure, and operations teams to improve monitoring coverage and effectiveness.</li><li>Drive continuous improvement initiatives in monitoring and observability practices.</li></ul> Requirements: <ul><li>Minimum 12 years of overall IT experience.</li><li>6-9 years of hands-on experience in Application Performance Monitoring (APM) or Observability.</li><li>Strong administration experience with monitoring tools such as:&nbsp;</li><li>Geneos</li><li>Grafana</li><li>Prometheus</li><li>Dynatrace and/or Datadog</li><li>AWS monitoring services</li><li>Experience creating and maintaining dashboards using Grafana, Power BI, SharePoint, or similar platforms.</li><li>Strong understanding of application performance, availability, capacity, and infrastructure monitoring.</li><li>Experience configuring monitoring rules, thresholds, alerts, and notification workflows.</li><li>Knowledge of incident management and ticketing tools such as Remedy and JIRA.</li><li>Strong troubleshooting, analytical, and stakeholder management skills.</li></ul>

Responsibilities: <ul><li>Administer and support enterprise VDI platforms including Omnissa Horizon, VMware ESXi, Citrix, and Nutanix environments.</li><li>Perform daily monitoring, maintenance, and operational support for VDI infrastructure and virtual desktop services.</li><li>Support endpoint management platforms including Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).</li><li>Assist with device provisioning, software deployment, operating system patching, and endpoint compliance activities.</li><li>Support endpoint security technologies including Microsoft Defender for Endpoint and Trellix Endpoint Security.</li><li>Investigate, troubleshoot, and resolve VDI, endpoint, and endpoint security incidents.</li><li>Perform root cause analysis and support service restoration activities for production incidents.</li><li>Support platform upgrades, patching, maintenance windows, and technology refresh initiatives.</li><li>Monitor platform health, identify issues proactively, and escalate complex issues where required.</li><li>Maintain operational documentation, technical procedures, and support records.</li><li>Collaborate with infrastructure, network, security, and application support teams on issue resolution and platform improvements.</li><li>Participate in after-hours support and maintenance activities when required.</li></ul> Requirements: <ul><li>3-7 years of experience in End User Computing (EUC), VDI, or Endpoint Infrastructure support.</li><li>Hands-on experience supporting:&nbsp;</li><li>Omnissa Horizon / VMware Horizon</li><li>VMware ESXi and vCenter</li><li>Microsoft Intune</li><li>Microsoft Endpoint Configuration Manager (MECM/SCCM)</li><li>Microsoft Defender for Endpoint</li><li>Experience supporting enterprise-scale VDI environments.</li><li>Strong troubleshooting skills across virtual desktop and endpoint platforms.</li><li>Experience supporting production environments and incident management activities.</li><li>Good understanding of endpoint lifecycle management, software deployment, and patch management.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements&nbsp; <ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements:&nbsp;<ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Responsibilities: <ul><li>Oversee and execute end to end control assurance activities for all sub functions within Information Security</li><li>Formalize, Pilot and execute first line of defence (1LOD) assessments for Information Security to proactively identify risks to the business</li><li>Lead the client assessments program by liaising with internal client partners to ensure is meeting client expectations for Information Security Assessments and Audits</li><li>Collaborate with Sourcing and Legal teams to review third-party supplier contracts, ensuring contractual terms align with the defined scope of services and comply with applicable regulatory requirements and governance frameworks</li><li>Support execution of FedLine and other assessments by working with internal SMEs, Second and Third Line of defense teams</li><li>Support renewal of Cyber Insurance for the organization by working with insurance brokers and key internal stakeholders</li><li>Develop Financial Security Assurance specific security standards and procedures</li><li>Perform other duties and/or special projects as assigned.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Engineering or related field, with a minimum of 10+ years of experience in Information Security OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Security.</li><li>8+ years of progressive experience in information security, technology risk, security controls assurance, or audit, including 5+ years leading teams.</li><li>Good understanding of IS Risk Management Concepts</li><li>Strong working knowledge of IT related US Banking regulations &amp; industry best practices (NIST, PCI DSS, HIPAA, CRI etc.)</li><li>Demonstrated experience designing and executing control testing/assurance programs across multiple security domains</li><li>Exposure to working with external attack surface monitoring tools to partner with internal stakeholders to remediate external risk exposure to the organization</li><li>Proven ability to influence and partner across Information Security, Technology, Risk, Compliance, and Audit functions</li><li>Excellent executive communication skills—able to synthesize complex findings into clear, actionable insights.</li><li>Excellent interpersonal skills with ability to influence team members, management &amp; external groups</li><li>Self-motivated &amp; able to work independently or in a team environment &amp; work with virtual teams</li></ul>

Responsibilities: <ul><li>Lead end-to-end delivery of technical projects across cloud, AI, data, and enterprise platforms.</li><li>Collaborate with cross-functional teams including developers, architects, DevOps, and product managers.</li><li>Define project scope, timelines, resource plans, and delivery milestones.</li><li>Manage risks, dependencies, and change requests throughout the project lifecycle.</li><li>Ensure technical solutions meet business requirements and quality standards.</li><li>Facilitate agile ceremonies, sprint planning, and retrospectives.</li><li>Track progress using tools like Jira, Confluence, or Azure DevOps.</li><li>Communicate status updates and delivery metrics to stakeholders and leadership.</li><li>Support onboarding and coordination of external vendors or offshore teams..</li></ul> Requirements: <ul><li>Proven experience in technical project or delivery management</li><li>Strong understanding of software development lifecycle (SDLC) and DevOps practices.</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and modern infrastructure.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Experience with agile methodologies (Scrum, Kanban) and project tracking tools.</li><li>Ability to manage multiple projects and priorities in a fast-paced environment.</li><li>Experience with AI/ML, data platforms.</li><li>Certifications such as PMP, Scrum Master, or AWS/Azure Cloud Practitioner.</li><li>Exposure to hybrid cloud/on-prem environments and security/compliance frameworks.</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

Responsibilities: <ul><li>To always embrace the company Hallmarks</li><li>Achieve company’s Mission and Vision</li><li>Greet and treat all colleagues in a friendly manner.</li><li>Sets a personal example for right conduct and behavior.</li><li>Must be comfortable discussing food and wine choices with guests in detail.&nbsp;</li><li>To maintain a friendly yet unobtrusive manner with all guests.</li><li>To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.</li><li>To communicate with Culinary Team to ensure an exceptional dining experience for all guests.&nbsp;</li><li>To ensure the food pick up and service is impeccable and completed in a timely manner</li><li>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</li><li>Responsible for setting up tables, serving food and beverages to guests, and clearing/cleaning tables.&nbsp;</li><li>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system</li><li>coordinate food timings according to company Standards&nbsp;</li><li>Follow all SOP &amp; SOS given to service team.</li><li>To understand all food and beverage items offered, including ingredients, methods of preparation and proper service.</li><li>Breakdown, clean and set-up of tables, buffets, and food stations</li><li>To perform other tasks or projects assigned by restaurant management.</li><li>Ensure great knowledge of health and safety, HACCP and hygiene regulations.</li><li>Maintains the outlet in perfect condition.</li></ul> Requirements: <ul><li>High School Diploma</li><li>1 year of experience in a similar role within the luxury industry</li></ul>

Responsibilities: <ul><li>Maintain confidentiality of sensitive information.</li><li>Demonstrate a positive attitude and a self-directed, goal-oriented, and career-minded approach.</li><li>Manage time effectively and prioritize multiple tasks in a fast-paced environment.</li><li>Demonstrate a strong sense of urgency and accountability for achieving results.</li><li>Maintain a high level of attention to detail and professional phone etiquette.</li><li>Work overtime as requested to support business needs.</li><li>Maintain reliable transportation to and from the job site.</li><li>Meet all pre-employment requirements, including successfully passing a background check.</li><li>Report to work consistently and punctually.</li><li>Travel locally or regionally as needed to support recruiting efforts.</li></ul> Requirements: <ul><li>One to three years previous Recruiting experience preferably in aviation and cargo handling for hourly roles. Independent judgment and decision-making skills required</li><li>Must be able to work some weekends (Friday, Saturday and Sunday), holidays and days off.</li><li>Ability to read, write, fluently speak and understand the English language.</li><li>Apply aerospace industry experience when applicable; industry experience is preferred but not required.</li></ul> Preferred Skills: <ul><li>College degree preferred.</li><li>Familiarity with personal computer software helpful.</li><li>Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Employment Law, Results Driven, Professionalism, Organization, Project Management, Judgment.</li><li>Excellent interpersonal skills, written and oral communication skills.&nbsp;</li></ul>

Responsibilities: <ul><li>Lead and manage a team working on Core Banking ATM Host Systems and CustomerStatements development</li><li>Lead end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality, and cost-effective delivery.</li><li>Manage the development, maintenance, and enhancements of systems using COBOL, RPG, and DB2 on AS400.</li><li>Oversee deployments using ALDON for automation and version control on AS400 platforms.</li><li>Collaborate with business and technology stakeholders to define project scope, deliverables, timelines, and resources.</li><li>Ensure compliance with security protocols, including encryption standards for ATM transactions.</li><li>Apply DevOps practices to improve automation, deployment, and operations.</li><li>Coordinate cross-functional teams and manage third-party vendors where applicable.</li><li>Monitor delivery progress, risk mitigation, and issue resolution throughout the project lifecycle.</li><li>Provide leadership and mentorship to technical teams and ensure alignment with business goals.</li><li>Support incident management, root cause analysis, and continuous improvement for ATM-related production issues.</li><li>Provide status updates, risk assessments, and delivery timeliness to business and IT stakeholders</li><li>Maintain documentation for release schedules, QA metrics, and issue logs.</li><li>Apply best practices in software development, documentation, and version control.</li><li>Participate in code reviews and ensure adherence to security and coding standards.</li><li>Drive continuous improvement and automation initiatives within the team.</li><li>Provide hands-on guidance and mentoring to junior team members.</li></ul> Requirements: <ul><li>Over 9 years of experience in banking IT systems, with at least 4–5 years in ATM Host system management</li><li>Strong hands-on knowledge of AS400, COBOL, and RPG</li><li>Experience with DB2 and ALDON on AS400</li><li>Good understanding of ATM systems including encryption/security protocols</li><li>Solid knowledge of DevOps tools and practices</li><li>Proven ability to manage complex projects and lead delivery teams</li><li>Strong understanding of system development life cycle (SDLC), Agile, and hybrid methodologies</li></ul>

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45 personal banking Jobs found

Application Performance Monitoring Lead Specialist VP2

VDI & Endpoint Lead Engineer (AVP)

Customer Service Representative

Customer Service Representative

VP, IS Risk - Assurance

Enterprise Analytics (AI) – TDM - Transformation Lead

L3 Production Support (AS400, RPG), Core Banking

Senior Waiter

Recruiting Specialist

Technical Delivery Manager, Core Banking

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45 personal banking Jobs found

Application Performance Monitoring Lead Specialist VP2

VDI & Endpoint Lead Engineer (AVP)

Customer Service Representative

Customer Service Representative

VP, IS Risk - Assurance

Enterprise Analytics (AI) – TDM - Transformation Lead

L3 Production Support (AS400, RPG), Core Banking

Senior Waiter

Recruiting Specialist

Technical Delivery Manager, Core Banking

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.