Country Accountant

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

Murex Senior EOD ( AVP )

BI & Data Manager

Technical Delivery Manager (L3 Production Support) - VP2

Responsibilities: <ul><li>Manage full sets of accounts in accordance with US GAAP and applicable local GAAP.</li><li>Manage the month-end, quarter-end, and year-end closing processes, including conducting quality reviews.</li><li>Prepare and ensure the accuracy of statutory financial reports.</li><li>Coordinate and liaise with external parties such as auditors as required.</li><li>Ensure compliance to US GAAP, local GAAP and related international accounting standards.</li><li>Support organizational strategic initiatives within the organization.</li><li>Ability to work independently and under time constraints, to a high level of accuracy.</li><li>Undertake any other tasks and responsibilities as required.</li><li>Adhere to relevant quality, environmental, health, and safety management system requirements.</li></ul> Requirements: Basic Qualifications: <ul><li>MBA finance /MCOM/BCom, professional accounting qualification (CPA, CA, or equivalent) preferred.</li><li>5+ years of relevant accounting or auditing experience, preferably within a multinational company.</li><li>Fluent in English both written and spoken</li><li>Has a "can-do" attitude, pro-active, flexible mind-set</li><li>High level of accounting knowledge</li><li>Working knowledge of key systems (SAP, Excel, PowerPoint, Power BI etc.) is essential.</li><li>Is able to work in a dynamic environment and meet tight deadlines.</li><li>Good interpersonal and communication skills</li><li>Possess analytical and problem-solving skills.</li><li>Able to make sound and independent judgements.</li></ul>

Responsibilities: <ul><li>Drive Ent to end Supply Chain role for assigned product portfolio across globe with manufacturing plants, subcontractors and suppliers.</li><li>Ensure the availability of Finish Goods and raw materials in the supply chain, as scheduled, and the maintenance of inventory at the established levels. </li><li>They coordinate and integrate the flow of materials and information among suppliers, manufacturers, distributors and customers, identifying opportunities for improving efficiency, effectiveness and capabilities of the supply chain. </li><li>Resources are focused on continuous improvement of the supply and service level as well as the stock healthiness, benchmarks to monitor actual performance against goals and definition of Root causes to drive improvement.</li><li>Actively participate in the Sales and Operations Planning (S&amp;OP) process providing the supply status, reviewing the demand outlook, and helping to create the S&amp;OP recommendations that is reviewed and approved by the Business, then drive execution of supply plan.</li><li>Help secure end to end alignment of the Signals – Guarantee effective communication upstreams of the Supply Plan / Built plan to follow from the factories and assess / identify constraints Mid Long run.</li><li>Propose and design Scenarios planning to help decisions making</li><li>Managing phase In / Phase Out process execution from a planning perspective on dedicated part of the portfolio</li><li>Manage End to end inventory performance and the identification of revenue risks and opportunities, supporting the decision-making process for potential trade-offs, including allocation of capacity.</li><li>Being a focal point to the Business/Category and market communication on status of supply, assurance of supplies, escalations, and allocation management working closely with Business Customer Care teams, Business Demand Planning Teams as well as the DC logistics teams.</li><li>Driving continuous improvement for owned key performance indicators such as Complete and On Time, Inventory, revenue realization, Order to Cash Lead time, Forecasting Accuracy Lead continuous improvement of trade compliance, Lead and coordinate cross-functional supply chain transformation projects from assessment through execution and stabilization.</li><li>Identify operational gaps, process inefficiencies, organizational constraints, and systemic risks across logistics and supply chain operations.</li><li>Drive structured problem-solving initiatives focused on service improvement, inventory optimization, logistics efficiency, and operational execution.</li><li>Establish Supply Chain governance standards, project tracking mechanisms, escalation processes, and executive reporting cadence.</li><li>Monitor KPIs and operational performance indicators to identify trends, gaps, and improvement opportunities.</li><li>Lead workshops, Kaizen events, operational reviews, and transformation discussions with cross-functional stakeholders.</li><li>Ensure accountability and follow-through on action items, project deliverables, and implementation milestones.</li><li>Drive change management initiatives to support adoption of new processes, organizational structures, and operational standards.</li><li>Provide executive-level visibility through structured reporting, performance summaries, and leadership presentations.</li><li>Promote standardization, scalability, and continuous improvement across regional and global supply chain operations.</li></ul> General <ul><li>Data Analysis: Conduct thorough data analysis to identify trends, patterns, and opportunities for improvement.</li><li>Stakeholder Collaboration: Work closely with cross-functional teams, including procurement, operations, and finance, to achieve project goals.</li><li>Reporting and Documentation: Prepare regular reports and documentation to track progress and communicate results to senior management.</li><li>Ensure process adherence and follow - up with ground team to provide an unparalleled delivery experience to customers/ cross functional teams</li></ul> Requirements: <ul><li>Bachelor or master’s degree in Supply Chain, Logistics, Business Administration or related field from a Tier-1 college.</li></ul> Professional Experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Strong knowledge of US Export Control &amp; CN IM/EX laws and regulations.</li><li>10+ years in supply chain/material planning within manufacturing or OEM</li><li>Minimum 3+ years in a leader role</li><li>Strong skills in planning, forecasting, inventory control, and data analysis</li><li>Proven leadership, stakeholder management, and problem-solving abilities</li><li>Experience working in a fast-paced, global environment</li><li>Good English communication (verbal and written).</li><li>High level understanding of supply chain concepts- Network, Transportation, Warehousing &amp; Inventory etc.</li><li>Prior working knowledge in Analytics using Analytic tools is a Must</li><li>Must have- Excellent MS PowerPoint and Excel skills</li><li>Preferable- Power Bi, Tableau, SAP, SQL</li><li>APICS, Lean certification, IBF or equivalent certification is a plus</li></ul> Special Qualifications, Knowledge &amp; Skills <ul><li>Ability to perform multiple tasks, adjust quickly in short time frame with limited direct supervision.</li><li>Ability to create rapport with others and build a team environment</li><li>Ability to work flexible hours if necessary</li><li>Can apply first principles thinking to solve problems, Self-motivated and bias for action/ ownership</li><li>Strong written and verbal communication , organizational , motivational and time management skills</li><li>Excellent Facilitation skills</li><li>Want to work with some really smart people , and still raise the bar for all of us</li></ul>

Responsibilities: <ul><li>Builds relationships with regional operations leadership team to understand the business needs and talent requirements to meet the organizations goals.</li><li>Provides advice and counsel station leadership on policy and/or collective bargaining agreement interpretation, FLSA, FMLA, ADA, reasonable accommodations, etc.</li><li>Leads the investigative process related to employee matters.&nbsp;This includes conducting fact finding investigations related to any EEO type charges including developing position statements and providing guidance to operational leaders with developing and reviewing charges in discipline/discharge matter.</li><li>Partners with the Talent Acquisition team to provide field support in the recruitment initiatives of the region, collaborates with departmental managers to forecast staffing needs and understand skills and competencies required for openings.</li><li>Provides field support for learning &amp; development programs and initiatives, in partnership with Talent Development.</li><li>Provides field support for the performance management process through the tools and direction provided by Talent Development, including goal setting, constructive feedback and timely performance evaluations.</li><li>Collaborate with HR functions to support change management strategies related to the implementation of major initiatives.</li><li>Maintains compliance and knowledge of labor and employment laws, regulations including trends, best practices, and regulatory changes.</li><li>Performs other duties as assigned.</li></ul> Requirements: <ul><li>Excellent verbal and written communication skills, including the ability to facilitate discussions and/or present to large groups.</li><li>Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Ability to identify trends and measure results using data, insight, critical thinking and strategic problem-solving skills</li><li>Ability to prioritize tasks and to delegate them when appropriate.</li><li>Ability to act with integrity, professionalism, and confidentiality.</li><li>Experience working in a multicultural, diverse environment.</li><li>Ability to successfully partner with leaders at all levels.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Proficient with Microsoft Office Suite or related software.</li><li>Proficient with or the ability to quickly learn the organization’s HRIS and TM systems.</li><li>Ability to travel overnight on short notice.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at times.</li><li>Must be able to access and navigate each department at the organization’s facilities</li><li>Bachelor’s degree in Human Resources, Business Administration, or related field</li><li>7+ years’ HR Generalist, HR business Partner experience.</li></ul>&nbsp;Preferred Experience <ul><li>HR Leadership Experience</li><li>Prior experience in logistics, distribution, manufacturing, retail or other related environment.</li><li>Experience in a unionized environment</li><li>SHRM-CP, PHR, or SHRM-SCP, SPHR</li></ul>

Role Description: <ul><li>We are seeking an experienced Lead Quality Automation Engineer to join our growing Quality Engineering practice in Leeds.&nbsp;</li><li>This role is suited to a highly technical Quality Engineer who enjoys solving complex engineering challenges while working directly with clients across multiple industries.&nbsp;</li><li>You will play a key role in designing automation solutions, driving engineering best practices, mentoring team members, and helping organisations modernise their quality engineering capabilities.&nbsp;</li><li>As a Lead Quality Automation Engineer, you will remain hands-on with automation development while providing technical leadership across delivery teams.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Design, develop and maintain scalable automated testing frameworks for enterprise applications.&nbsp;&nbsp;</li><li>Deliver high-quality automation solutions using modern testing tools and object-oriented programming languages.&nbsp;&nbsp;</li><li>Work collaboratively with software engineers, architects, product owners, and business stakeholders throughout the software development lifecycle.&nbsp;&nbsp;</li><li>Champion Shift-Left Quality Engineering practices by embedding testing early in the development process.&nbsp;&nbsp;</li><li>Analyse application source code to identify defects, improve test coverage, and support overall software quality.&nbsp;&nbsp;</li><li>Contribute to Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable efficient automated testing.&nbsp;&nbsp;</li><li>Apply AI-assisted engineering tools and Generative AI technologies to improve testing efficiency and engineering productivity.&nbsp;&nbsp;</li><li>Provide technical leadership, mentoring, and guidance to junior engineers and project teams.&nbsp;&nbsp;</li><li>Support clients in adopting modern Quality Engineering practices and continuous improvement initiatives.&nbsp;&nbsp;</li><li>Participate in technical discussions, solution design, and engineering governance activities.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Proven experience in Quality Engineering and Test Automation within enterprise environments.&nbsp;&nbsp;</li><li>Hands-on experience developing and maintaining automation frameworks.&nbsp;&nbsp;</li><li>Strong programming experience in one or more object-oriented languages such as Java, Python, C#, JavaScript, or TypeScript.&nbsp;&nbsp;</li><li>Experience with modern automation frameworks such as Playwright, Selenium, or equivalent.&nbsp;&nbsp;</li><li>Experience working with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform.&nbsp;&nbsp;</li><li>Good understanding of Continuous Integration and Continuous Delivery (CI/CD) principles.&nbsp;&nbsp;</li><li>Experience working with AI productivity tools such as GitHub Copilot, Claude, or similar technologies.&nbsp;&nbsp;</li><li>Strong understanding of software development lifecycle (SDLC) and Shift-Left Testing methodologies.&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills with the ability to work directly with clients.&nbsp;&nbsp;</li><li>Demonstrated ability to work independently while managing multiple priorities.&nbsp;&nbsp;</li></ul> Preferred Qualifications&nbsp; <ul><li>Commercial experience implementing Generative AI solutions within Quality Engineering.&nbsp;&nbsp;</li><li>Experience working within consulting or professional services organisations.&nbsp;&nbsp;</li><li>Knowledge of Agentic AI concepts.&nbsp;&nbsp;</li><li>Familiarity with LangChain and LangGraph.&nbsp;&nbsp;</li><li>Experience mentoring engineers and providing technical leadership.&nbsp;&nbsp;</li><li>Exposure to both public and private sector projects.&nbsp;&nbsp;</li></ul> Personal Attributes&nbsp; The successful candidate will demonstrate:&nbsp; <ul><li>Strong analytical and problem-solving skills.&nbsp;&nbsp;</li><li>Excellent verbal and written communication abilities.&nbsp;&nbsp;</li><li>Adaptability in fast-paced consulting environments.&nbsp;&nbsp;</li><li>A continuous learning mindset with evidence of ongoing professional development.&nbsp;&nbsp;</li><li>A collaborative approach with the ability to influence technical and non-technical stakeholders.&nbsp;&nbsp;</li></ul> Working Arrangement&nbsp; <ul><li>This role follows a hybrid working model with an expectation of approximately two to three days per week onsite, depending on client requirements.&nbsp;</li><li>Some travel to client locations may be required.&nbsp;</li></ul> Security Requirements&nbsp; <ul><li>Candidates must either hold Security Clearance (SC) or be eligible to obtain SC Clearance in accordance with UK Government requirements.&nbsp;</li></ul>

Responsibilities: <ul><li>The person to lead and drive the day-to-day activities that are part of SA stream, working closely with various internal stakeholders, internal technology teams as well as the vendor.&nbsp;</li><li>As Murex ERM consultant, will be part of application development team for Murex VaR module</li><li>Work with different IT teams across infrastructure, and other divisions to deliver system solutions for the business.</li><li>Build a strong relationship and manage expectations with users and stake holders.</li><li>Oversee SA pool and align team (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to Functional delivery.</li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification will be advantageous although not mandatory</li><li>6-9 Years of experience in Murex Market risk Domain (VaR, Greeks, Sensitivities Stress-testing and attribution of Risk P&amp;L)</li><li>Deep understanding of Murex VaR module (historical simulation, back testing, PL VaR)</li><li>The ideal candidate should be a senior analyst with team management &amp; stakeholder management skills with experience in trading/Risk system support/development.</li><li>Experience in major upgrade project in Risk domain.</li><li>Experience in creating test cases Mx.3 version</li><li>Experience in MRA is required</li><li>Familiarity with MRE is required.</li><li>Good understanding of Murex VaR DataModel</li><li>Deep understanding of Greeks and sensitivities and trade attributes commonly used for Market Risk calculations</li><li>Fluent in using simulations and viewers</li><li>Strong business domain knowledge in Global Markets and Group Risk</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>The person to perform day-to-day activities that are part of L3, QR or project in the datamart Murex module.&nbsp;</li><li>Also working closely with various leads &amp; internal technology teams as well as the vendor.&nbsp;</li><li>Translate business requirements into scalable technical solutions.</li><li>Perform root cause analysis of production incidents and implement permanent corrective actions.</li><li>Develop automated reconciliation and validation processes to ensure data accuracy and completeness.</li><li>Implement data quality controls, exception handling, and audit mechanisms within reporting solutions.</li><li>Prepare technical specifications, solution design documents, deployment guides, and operational documentation.</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification will be advantageous although not mandatory</li><li>Strong Murex skills (Datamart)</li><li>The ideal candidate should be a Senior analyst with datamart skills and experience in trading/Risk system support/development</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>6-9 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in service-oriented technologies</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li><li>Sound understanding of datamart module: datamart design, Optimization, Downstream and interface reporting work experience, regulatory reporting experience.&nbsp;</li><li>Should have worked on migration projects and enhancements.&nbsp;</li><li>Good understanding of liquation, simulation based and accounting based reports.</li></ul>

Responsibilities: <ul><li>Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan &amp; collaborate across different application teams to manage technical and functional dependencies of the solution</li><li>Plan, monitor and manage risks/issues related to technical delivery. Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to Project Manager (PM)/ Program Manager</li><li>Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements</li><li>Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards</li><li>Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results</li><li>Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Own the delivery plan. Escalate issues that impact project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the project. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Strong technical knowledge and/or platform knowledge (Data Analytics)</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>More than 3 years leadership experience in managing IT delivery teams</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)</li><li>Good understanding and experience in software development cycle</li></ul>

Responsibilities: <ul><li>To Prepare EOD drafts based on scope given by Dev and SAs with correct dependencies, in &amp; out conditions</li><li>To schedule, execute and support EOD runs in SIT/UAT environments for Projects.</li><li>Act as Level 2/3 support for EOD-related incidents.</li><li>Analyze and resolve batch failures, job delays, or any performance bottlenecks</li><li>Lead root cause analysis for recurring issues and define permanent fixes</li><li>Serve as the domain expert in Murex EOD operations, including Pre-trade to post-trade lifecycle, Trade validation and market data dependencies</li><li>Provide consultation to development and testing teams regarding EOD impacts of changes or upgrades</li><li>Identify automation opportunities in EOD processes using scripting (Unix, Python, MxML)</li><li>Maintain technical documentation</li><li>Ensure compliance with audit and regulatory requirements, including EOD signoffs and logs</li><li>Support EOD-related project activities, including upgrades, migrations</li><li>Define and monitor KPIs and SLAs for EOD (e.g., batch completion time, failure rate).</li><li>Perform EOD regression testing after Murex upgrades, patching, or infrastructure changes</li><li>Work with infrastructure teams on server performance, disk space, and job execution time</li><li>Lead war room efforts during EOD crises: high-priority trade breaks, simulation failures, or regulatory deadline risks.</li><li>Drive post-mortem sessions with action item tracking and continuous feedback loops</li></ul> Requirements: <ul><li>Minimum 5 years exp in supporting Murex 3.1 End of Day batch</li><li>Deep Murex product knowledge: MX.3 Simulation, Datamart, MxML, workflows</li><li>Deep understanding of Murex EOD processes including Trade validation, Pre-trade/post-trade workflows, Market data loads, Feeders, extractions, Reporting etc.</li><li>Strong in scripting: Unix. Shell, Python, SQL</li><li>Tools: Control-M, Autosys, JIRA, Confluence</li><li>Expertise in Unix/Linux shell scripting for job orchestration, automation, and log analysis</li><li>Working knowledge of Shell, Python for custom automation or data parsing tasks.</li><li>Expertise in SQL for: Querying Murex database tables, validating data, Debugging batch issues</li><li>problem-solving, decision-making under pressure</li><li>Ability to Evaluate and improve EOD architecture regularly to reduce latency, eliminate redundancy, and enhance performance</li><li>Ability to Analyze historical EOD execution data for trend analysis and predictive issue detection</li><li>Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed.</li><li>Ability to prioritize tasks and manage time effectively under time constraints.</li><li>Evaluate and test new Murex modules or plugins that impact EOD, such as new simulation engines or DataMart enhancements</li></ul>

Responsibilities: Data Engineering &amp; Platform Development: <ul><li>Design, build and optimise enterprise data platforms using Microsoft Fabric (Lakehouse, Data Factory, Warehouse and Real-Time Analytics).</li><li>Develop scalable ETL/ELT pipelines supporting both batch and real-time data processing.</li><li>Optimise data storage, transformation and query performance across enterprise platforms.</li><li>Build reusable semantic models and scalable data products supporting enterprise analytics.</li></ul> Business Intelligence &amp; Analytics: <ul><li>Develop enterprise reporting and dashboard solutions using Power BI, Power Query, SQL and DAX.</li><li>Translate complex business requirements into scalable technical data solutions.</li><li>Enable self-service analytics while maintaining strong governance and platform performance.</li><li>Leverage Python where required for advanced analytics and data manipulation.</li></ul> Data Architecture &amp; Governance: <ul><li>Design scalable enterprise data models using modern architecture principles.</li><li>Drive enterprise-wide data governance, master data management, and data quality initiatives.</li><li>Implement data lineage, cataloguing, security, and regulatory compliance standards.</li><li>Establish best practices around data standards, access control, and governance.</li></ul> Technical Leadership: <ul><li>Lead and mentor a team of BI Developers and Data Engineers while remaining hands-on.</li><li>Own end-to-end delivery of enterprise data solutions from design through deployment and optimisation.</li><li>Conduct technical reviews and establish engineering best practices.</li><li>Collaborate closely with IT, Manufacturing, Operations, and business stakeholders to deliver scalable enterprise solutions.</li></ul> Requiremnents: <ul><li>8+ years of experience in Data Engineering, Enterprise Data Platforms or Business Intelligence.</li><li>Strong hands-on expertise with Microsoft Fabric (mandatory).</li><li>Proven experience working with SAP CDS Views, ideally within SAP S/4HANA environments (mandatory).</li><li>Experience integrating SAP with Manufacturing Execution Systems (MES) and other enterprise applications.</li><li>Strong manufacturing industry experience.</li><li>Advanced SQL, data modelling, and Power BI expertise.</li><li>Experience with Azure-based data platforms and modern Data Engineering practices.</li><li>Experience leading technical teams while remaining actively involved in solution design and development.</li><li>Excellent stakeholder management, communication, and problem-solving skills.</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people,architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

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129 problem solving Jobs found

Country Accountant

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

Murex Senior EOD ( AVP )

BI & Data Manager

Technical Delivery Manager (L3 Production Support) - VP2

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129 problem solving Jobs found

Country Accountant

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

Murex Senior EOD ( AVP )

BI & Data Manager

Technical Delivery Manager (L3 Production Support) - VP2

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WhiteCrow is on a mission to connect companies with the best talent across the globe.