Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Global AI Legislation Content Optimisation Lead

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities:<ul><li>Attendance Management</li><li>Monitor and track employee attendance, clock-in/clock-out records, and shift schedules.</li><li>Review attendance data and investigate discrepancies, missed punches, and attendance exceptions.</li><li>Ensure attendance records are maintained accurately and updated in a timely manner.</li><li>Leave Administration</li><li>Process and maintain employee leave records in accordance with company policies.</li><li>Coordinate with employees and supervisors to ensure proper documentation and approvals for leave applications.</li><li>Timesheet Verification &amp; Payroll Support</li><li>Verify timesheets for accuracy, completeness, and compliance with company requirements.</li><li>Support payroll processing by providing accurate attendance, overtime, and leave-related information.</li><li>Resolve timesheet discrepancies and coordinate with relevant stakeholders when necessary.</li><li>Reporting &amp; Compliance</li><li>Generate regular reports on attendance, overtime, absenteeism, and workforce metrics.</li><li>Ensure compliance with attendance policies, labor regulations, and internal Standard Operating Procedures (SOPs).</li><li>Maintain accurate records and documentation for audit and operational requirements.</li><li>Administrative Support</li><li>Provide day-to-day administrative support to the operations team.</li><li>Assist with data entry, record maintenance, and workforce-related administrative activities.</li></ul> Requirements:<ul><li>Diploma, Certificate, SPM/STPM, or equivalent qualification.</li><li>Minimum 2-3 years of experience in administration, HR coordination, workforce administration, or operations support.</li><li>Able to work 12 hours shift (Day &amp; Night) for the Operations support.</li><li>Good proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Familiarity with Time &amp; Attendance Systems, HRIS, or workforce management systems.</li><li>Strong attention to detail and accuracy in handling employee records and data.</li><li>Good communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to multitask and work effectively in a fast-paced manufacturing or operational environment.</li><li>Good problem-solving skills and ability to handle confidential information professionally.</li></ul>

Responsibilities: People Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage a team of approximately 20 team members across Environment Management, Support, and Development functions.</li><li>Drive team performance, engagement, capability development, and succession planning.</li><li>Manage resource planning, workload allocation, and prioritization across multiple initiatives.</li><li>Foster strong collaboration between environment, support, testing, infrastructure, and application delivery teams.</li><li>Establish a culture of accountability, continuous improvement, and service excellence.</li></ul> Environment Services Delivery: <ul><li>Lead and oversee end-to-end test environment delivery and management activities.</li><li>Ensure environments are delivered consistently, securely, and within agreed timelines.</li><li>Drive environment planning, provisioning, configuration, maintenance, and operational readiness.</li><li>Manage competing environment demands across projects, testing cycles, and releases.</li><li>Ensure environment availability and performance to support SIT, UAT, Regression, Performance Testing, and Mock Execution activities.</li></ul> Infrastructure &amp; Technical Oversight: <ul><li>Provide leadership and oversight across:</li></ul> Infrastructure Platforms: <ul><li>Windows Server</li><li>Linux Server</li></ul> Database Platforms: <ul><li>Microsoft SQL Server</li><li>Oracle Database</li></ul> Middleware Platforms: <ul><li>Apache Web Server</li><li>JBoss EAP</li><li>Oracle WebLogic</li></ul> Integration &amp; File Transfer Services: <ul><li>SFTP Services</li><li>IBM MQ issue coordination and triaging</li><li>IBM Sterling Connect: Direct</li></ul> Network &amp; Connectivity Management: <ul><li>Firewall and network access requests</li><li>DNS and connectivity coordination</li><li>Infrastructure dependencies and environment access management</li><li>While hands-on technical expertise is important, the primary focus is leading delivery, governance, support operations, and cross-functional coordination.</li></ul> Support &amp; Service Management: <ul><li>Lead environment and operational support services.</li><li>Oversee incident, problem, and service request management processes.</li><li>Drive root cause analysis and service improvement initiatives.</li><li>Manage escalations and ensure timely resolution of critical issues.</li><li>Monitor service performance, KPIs, SLAs, and operational metrics.</li><li>Ensure support processes and operational controls are consistently followed.</li></ul> Governance &amp; Stakeholder Management: <ul><li>Act as the primary point of accountability for environment governance and service delivery.</li><li>Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams.</li><li>Facilitate environment allocation, conflict resolution, prioritization, and risk management.</li><li>Provide regular reporting, updates, and recommendations to management and stakeholders.</li><li>Drive planning and coordination for project releases, environment readiness, and deployment activities.</li></ul> Environment Operations &amp; Continuous Improvement?: <ul><li>Lead environment monitoring, health checks, and operational reviews.</li><li>Coordinate data refresh, migration, restoration, and test data management activities.</li><li>Govern maintenance schedules, outage planning, and stakeholder communications.</li><li>Drive automation, process optimization, and operational excellence initiatives.</li><li>Support Disaster Recovery (DR) planning and execution activities.</li></ul> Requirements: <ul><li>8-12 years of overall IT experience.</li><li>Minimum 5 years of people management experience.</li><li>Proven experience managing teams of approximately 15-20+ resources.</li><li>Experience leading both Development and Support/Operations teams.</li><li>Experience managing environment services in a large enterprise environment.</li><li>Leadership &amp; Service Management</li><li>People management</li><li>Team performance management</li><li>Service delivery management</li><li>Incident and problem management</li><li>Operational governance</li><li>Stakeholder management</li><li>Resource planning and prioritization</li><li>Escalation management</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Plan and analyze the WIP, resources and activities in ensuring line continuity.</li><li>Effective line management and lot movement to meet OTD.</li><li>Coordinate with planner in production schedule to maximize the line utilization.</li><li>Implement effective work methodologies to ensure consistently high-quality output and productivity.</li><li>Together with engineering team, effective execution of assigned WI, SOP and target.</li><li>Drive together with Engineers in minimizing scraps and mishandling in the line.</li><li>Establish cross-training plans and proper certifications and re-certifications for respective team.</li><li>Responsible for managing the shift manpower and achieving the turnover target.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum a Diploma/Degree in Electronic or Electrical Engineering or equivalent.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Strong organizational, leadership and interpersonal skills.</li><li>Able to multi-task, set priorities and meet deadlines.</li><li>Experienced with computer systems and proficient with software applications such as MS Power Point, Excel and Word.</li><li>Ability to perform 12 hours shift</li></ul>

Responsibilities: <ul><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce online controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and teamwork.</li><li>Ensure non-conformance is dealt with in a proper and effective manner.</li><li>Establish, review and perform regular update of FMEA, OCAP, Process control, Risk Assessment and SIPOC on all critical processes to ensure a robust process.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum bachelor’s degree in physics / chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>WET Process experience on Wet Etch, WET Resist Strip /Lift off (Single wafer lift off) , Wafer cleaning processes.</li><li>Able to lead and Guide Junior Engineers.</li><li>Able develop new process based on process requirements.</li><li>Good knowledge of wafer fab manufacturing processes, equipment and materials and capable of applying them effectively at work.</li><li>Experience with Microsoft applications.</li></ul>

Responsibilities: <ul><li>Process owner of dry etch/plasma ashing equipment</li><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li></ul>

Responsibilities: <ul><li>Develop, maintain, and deploy FDC models to monitor equipment health, detect process faults, and identify abnormal tool or process behavior.&nbsp;</li><li>Design and implement R2R control solutions using feed-forward and feedback strategies to improve recipe control, metrology target achievement, and process stability.</li><li>Deploy, validate, standardize, and scale APC/FDC/R2R models and methodologies across production tools, processes. Collaborate with global teams to standardize APC methodologies across manufacturing sites.</li><li>Design and deploy predictive maintenance models to detect early signs of degradation, anomalies, and potential failures of tools.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Computer Science or&nbsp;Electronic/Electrical Engineering, with preferably min. 2 years’ experience in semiconductor field</li><li>Experience deploying production FDC and/or R2R solutions is an added advantage</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Foundational knowledge of machine learning models, algorithms, mathematics, and statistics is preferred.</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Dynamic, initiative, resourceful, team player and highly self-motivated individual.</li><li>Strong organizational, leadership and interpersonal skills. (Senior/Staff)</li><li>Strong analytical mind. (Senior/Staff)</li></ul>

Responsibilities: <ul><li>Practical experience in data encryption, key management, and cryptographic technologies.</li><li>Understanding of encryption techniques, tools, and best practices.</li><li>Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.</li><li>Familiarity with security protocols such as TLS and SSH.</li><li>Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.</li><li>Knowledge of various operating systems and file systems.</li><li>Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection.</li><li>Support Issuance/Revoke of certificates for Mac OS and other systems.</li></ul> Requirements: <ul><li>Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution.</li><li>5 to 7 years of relevant experience&nbsp;Cryptography, Java.</li><li>Willing to work during weekend or wee hours to support security administration activities.</li><li>Must demonstrate strong analytical and problem solving skills.</li><li>Must be process oriented and organized.</li><li>Effective time management and organizational skills.</li><li>Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.</li><li>Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff.</li></ul>

Role Description: <ul><li>This is a strategic individual contributor role within the Global Editorial Operations (GEO) team, responsible for driving AI-enabled transformation across legislative and regulatory content. </li><li>The successful candidate will partner closely with Editorial, Product and Technology teams to identify opportunities where AI and Large Language Models (LLMs) can improve content creation, enrichment, summarisation, classification, quality and workflow efficiency at a global scale.&nbsp;</li><li>While experience within legal or legislative publishing would certainly be advantageous, the hiring team is equally interested in professionals who have successfully led AI-enabled workflow optimisation and editorial transformation initiatives in publishing, information services, knowledge management or other content-rich environments.</li></ul> Responsibilities: AI Strategy &amp; Transformation&nbsp; <ul><li>Develop the global strategy for AI-enabled content creation and optimisation.</li><li>Identify opportunities to leverage LLMs, NLP and automation across editorial workflows.</li><li>Lead AI transformation initiatives from concept through implementation.</li></ul> Cross-functional Collaboration&nbsp; <ul><li>Partner with Product, Technology and Editorial teams to deliver scalable AI solutions.</li><li>Drive adoption of AI-enabled tools and new ways of working across global teams.</li><li>Influence stakeholders without direct line management responsibility.</li></ul> Editorial Excellence&nbsp; <ul><li>Define standards for AI-generated and AI-assisted content.</li><li>Ensure quality, consistency and responsible AI practices across editorial operations.</li><li>Develop best practices and training to improve AI capability across the organisation.</li></ul> Requirements: <ul><li>Experience leading AI or Generative AI workflow transformation.</li><li>Strong Editorial, Content Operations or Publishing background.</li><li>Experience implementing LLMs, NLP or AI-driven content solutions.</li><li>Programme or Product Management experience within content-rich environments.</li><li>Excellent stakeholder management and cross-functional leadership skills.</li><li>Legal, regulatory or legislative publishing experience is advantageous but not essential.</li></ul>

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225 process optimization Jobs found

Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Global AI Legislation Content Optimisation Lead

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Skills

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225 process optimization Jobs found

Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Global AI Legislation Content Optimisation Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.