Business Process Manager & Strategic Program Manager – MFG/SCM

Equipment Maintenance Manager

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Infrastructure Planning

Plant Procurement Manager

Commercial Operations Specialist

Regional Manager – South India

Supply Chain Analyst

AI Analytics and Visualization Engineer

Customer Service Representative

Responsibilities: Program Management: <ul><li>Responsible for overseeing and leading the entire project to ensure the scope and project milestones are met successfully.</li><li>To act as a liaison person between the entire project team (internal and external) and ensure alignment.</li><li>Collaborate with all parties to ensure program meets time, scope, quality and cost targets.</li><li>Report regularly the progress of the program to the stakeholders (Up to group Executive level )</li><li>Manage and lead cross-functional project team members</li><li>Responsible to acquire project resources and form project team (multi-discipline). Develop the team according to project &amp; team needs.</li><li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques</li><li>Measure project performance using appropriate tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with internal and external stakeholders.</li><li>Initiates project scope, requirements and key deliverables by collecting or receiving from management team.</li><li>Responsible to develop Project Management Plan, consistently monitor and control project progress.&nbsp;</li><li>Utilize Project Management Software (such as Microsoft Project) to generate schedules, analyse critical path/ float, and monitor project progress.&nbsp;</li><li>Take a leadership role in coordination of the team member activities. Navigate team to project goal.</li><li>Perform project risk assessment and determine risk respond plan. Regularly monitor identified risks and actively look /aware new potential risk once project progressed&nbsp;&nbsp;</li></ul> Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 10+ years experince in supply chain</li><li>Proven experience (typically 5+ years) in business process management &amp; driving strategic programs/projects/process improvement with domain knowledge and experience either in Supply Chain (Planning/Purchasing/Warehouse/Logistics) or Manufacturing (Industrial Engineering/Project Management)&nbsp;</li><li>Fluent English and ability to articulate clearly</li><li>Need to have experience in program/project management</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li></ul>

Responsibilities: <ul><li>Develop, plan and execute Autonomous Maintenance, Preventive, Predictive Maintenance and TPM programme to reduce equipment failures and maintenance costs.</li><li>Lead, manage, and develop the maintenance team, including engineers, supervisors, technicians and contractors. Supervise, train, and mentor team in technical skills, safety practices, and lean methodologies.</li><li>Develop skill matrices for engineers, supervisors, and technicians, establish training and shift mechanisms, organize major-failure emergency response, and strengthen autonomous maintenance and cross-functional collaboration.</li><li>Lead root cause analysis and troubleshooting of recurring machine issues, implementing long-term strategy for improvement opportunities.</li><li>Work with external contractors and vendors for specialised maintenance work, major repairs and machines performance improvement</li><li>Develop data-driven maintenance plans and optimize spare parts inventory based on usage trends and failure patterns.Monitor and analyse maintenance-related data to identify trends and opportunities for optimisation.</li><li>Implement and manage machine maintenance and repair procedures to improve maintenance efficiency</li><li>Analyze machine performance data, focusing on Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and Overall Equipment Effectiveness (OEE).</li><li>Ensure all maintenance activities comply with company safety standards and applicable regulations. Promote a strong safety culture and ensure compliance with permit-to-work and lockout/tagout procedures.</li><li>Prepare &amp; manage CAPEX, maintenance budgets and inventory control, including procurement of materials, spare parts stock levels and equipment</li><li>Maintain comprehensive maintenance records, equipment logs and documentation for compliance and future reference</li><li>Provide regular reports and performance dashboards to management, highlighting key insights and progress on improvement actions.</li><li>Any other duties as assigned by immediate superior from time to time.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Mechanical, Mechatronics, or related field).</li><li>At least 10 - 15 years of experience in maintenance management, with a proven track record in overseeing complex maintenance operations. &amp; 2-3 years of people management experience</li><li>Solid understanding of semiconductor and automated testing equipment’s, maintenance practices, and machine tool performance.</li><li>Strong leadership, communication, planning and troubleshooting capabilities.</li><li>Able to interpret PLC, engineering drawings, electrical diagrams and OEM technical documentation.</li><li>Must have hands-on Engineering and Maintenance experience in automation manufacturing</li></ul>

Responsibilities: <ul><li>Build effective collaboration across facilities, procurement, manufacturing, IT, and operations teams</li><li>Communicate project updates, risks, and key milestones to stakeholders and leadership</li><li>Identify risks, escalate issues proactively, and recommend mitigation strategies</li><li>Support root cause analysis and technical problem-solving across global sites</li><li>Contribute to development and standardization of Best Known Methods (BKMs)</li><li>Drive alignment of engineering priorities with global facilities strategies</li><li>Lead or support capacity planning and scenario analysis across site networks</li><li>Support sustainability initiatives aligned with corporate goals</li><li>Lead construction engineering activities for semiconductor facilities across design, construction, commissioning, and operations phases</li><li>Provide technical engineering support to construction teams to drive project execution and operational excellence</li><li>Manage scope, schedule, cost, and quality to meet project and business requirements</li><li>Support large-scale greenfield fab projects across U.S. and Asia, ensuring compliance with standards and regulatory requirements</li><li>Review engineering design packages and provide timely, documented feedback</li><li>Monitor construction progress and resolve technical issues during project execution</li><li>Support cost estimation, scheduling, and business case development</li><li>Coordinate with internal teams and external consultants to ensure alignment with project goals</li><li>Drive continuous improvement in construction practices with a focus on efficiency, innovation, and sustainability</li></ul> AI Responsibilities: <ul><li>Integrate AI-assisted tools into engineering and project workflows to enhance efficiency, quality, and decision-making</li><li>Identify opportunities to apply AI-driven insights in construction engineering, data analysis, and project planning</li><li>Contribute to continuous improvement by sharing AI-enabled best practices within the team</li></ul> Requirements: <ul><li>Minimum Required Qualifications / Experience</li><li>Bachelors degree in Mechanical Engineering, Construction, Building Services, or related field.</li><li>Minimum 8 years of mechanical engineering experience, including 5 years supporting construction projects.</li><li>Strong semiconductor facilities and process systems design experience (Cleanroom HVAC, CHW, PCW, Exhaust, CDA, Vacuum, etc.).</li><li>Experience working in EPCM project environments.</li><li>Ability to review engineering drawings, specifications, and technical designs.</li><li>Experience in project execution, including cost control, scheduling, commissioning, and handover.</li><li>Strong knowledge of construction engineering practices within semiconductor or similar industries.</li><li>Excellent technical problem-solving and root-cause analysis skills.</li><li>Strong communication, stakeholder management, and cross-functional leadership abilities.</li><li>Ability to work effectively in a global, multicultural environment.</li><li>Ability to apply baseline digital fluency and AI literacy to utilize AI-enabled tools for engineering analysis, problem-solving, and operational efficiency</li><li>Highly Desirable / Preferred Skills or Experience</li><li>Professional certification or membership in a recognized engineering body</li><li>Experience working on semiconductor fab or large industrial projects</li><li>Experience in greenfield construction projects</li><li>Knowledge of sustainability practices in construction and facilities</li><li>Experience working across global or regional teams</li></ul>

Responsibilities: <ul><li>Develop and maintain projects schedules, including the sequence of activities, timelines and resource allocation for assigned Projects in co-ordination with all Company verticals/ Units, addressing all key &amp; interfaces milestones and ensuring a clear and unified view of project timelines across the organization empowering them to effectively manage their project resources and finances.</li><li>Manage the planning and controls for the assigned projects, ensuring adherence to timeline, budget and quality standards.</li><li>Establish, monitor, and control the integrated master schedule to ensure timely delivery, review and approve contractor work programs, and maintain progress reporting systems.</li><li>Prepare weekly / monthly, or as may deem necessary, the executive management reporting, presentations &amp; dashboards.</li><li>Provide various levels of reporting from operational to strategic based on the audience i.e. project manager / Directors / Executive Directors / CPDO / Excom.</li><li>Ensure that the provided reporting deliver a compelling message and clear actions to allow the management to take informed decisions.</li><li>Establish and regularly update preconstruction reports &amp; dashboards in coordination with Development and Procurement &amp; Contracts Teams.</li><li>Review and approve contractors’ baseline program of works.</li><li>Review &amp; evaluate the contractors, consultants &amp; PMCs reporting and forecast completion dates and provide recommendations.</li><li>Lead the planning team for the PMCs, Consultants &amp; contractors.&nbsp;</li><li>Report, monitor &amp; control the projects KPIs, LOBs, cashflows, resources and Line of Balance.</li><li>Analyze project performance data and identify trends and risks, providing proactive recommendations for corrective actions to Directors / Project Managers and senior leadership.</li><li>Evaluate allocation of resources in collaboration with Consultants, Contractors and company Project team and analyze gaps between the planned and actual progress for projects to highlight areas of concern and provide recommendations with required actions, optimizing project resource allocation and ensuring timely project completion.</li><li>Ensure accurate review of consultant/contractor program, daily / weekly and monthly reports for management approval (including his observation, comments, recommendation for mitigation if any), maintaining quality control and risk mitigation in project execution.</li><li>Provide the required updated schedule information to be submitted to the concerned Authorities as and when required (e.g., DEWA, RERA, etc.), ensuring timely and accurate project reporting to external stakeholders.</li><li>Establish plan delivery annual Targets in terms of number of units, gross value of work done and periodically monitoring &amp; controlling the annual target plan to ensure the achievement of the company’s balance scorecard.</li><li>Review and analyze extension of time claims submitted by the Contractor using various delay analysis methodologies as the case may deem necessary.</li><li>Ensure coordination with the various internal stakeholders and different work packages (Buildings, Infra and Landscaping)</li><li>Prepare assessment and recommendation report for the Contractor’s EOT claims</li><li>Facilitate project risk management processes, including risk identification, assessment, mitigation, and monitoring.</li></ul> Requirements: <ul><li>Bachelor’s degree in civil engineering ; Master’s degree preferred</li><li>PMP (Project Management Professional) certification - preferred</li><li>Minimum 8-10 years of experience with atleast 2-4 years in projects planning preferably with construction and Real Estate Industry.</li></ul>

Responsibilities: <ul><li>Deliver to performance of the procurement organization that includes productivity, supply performance, quality and localization</li><li>Develop and manage localization supplier relationships and performance</li><li>Drive material localization effort to achieve cost reduction and delivery service flexibility</li><li>Executes the competitive bid, negotiation, and contracting processes for direct materials</li><li>Collaborate with Design Engineering &amp; Manufacturing teams to drive NPI project execution</li><li>Acts as an escalation point for delivery and quality issues that cannot be resolved by direct material buyers and obtains favorable resolutions.</li><li>Reports and implements key Supply Chain Metrics (STR--delivery, Commercial Productivity—cost reduction, DLPM--quality).</li><li>Lead quarterly supplier scorecard review with commodity teams to drive supplier performance improvement in quality, delivery, and cost</li><li>Develop and ready existing/new suppliers to achieve material, volume, location, capacity requirements. Ensures supplier audits are completed/passed, and strategizes with QA as required to improve and ensure supplier quality</li><li>Work with Quality to ensure that monthly supplier performance during NPI phase. In addition, that supplier issues are being resolved before introduction. Engages commodity managers if required.</li><li>Communicate with Sales and Design Engineering to ensure new and existing materials reduce company’s overall risk exposure in the supply chain.</li><li>Ensures direct materials are sourced in full compliance with policies and guidelines.</li><li>Enforce company and functional processes, policies and safety regulations, discipline as necessary</li><li>Oversee and delegate workloads of employees, ensure projects, and assignments achieve goals/targets</li><li>Monitor and evaluate performance of employees, personnel requirements, selection, training</li><li>Develop, coach and build a highly performing and engaged team</li><li>Instill global mindset with strategic thinking in the organization</li><li>Act as a change agent to challenge status quo if needed</li></ul> Requirements: <ul><li>Bachelor’s degree in business, Supply Chain or Engineering discipline required</li><li>10+ years of experience in advanced procurement. Experience in supply chain management is preferred.</li><li>5+ years of management experience</li><li>Global exposure in previous roles is required</li><li>Graduate degree in business (i.e. MBA) is preferred</li></ul>

Role Description: <ul><li>The Jobholder is responsible for the overall management of Turkey supplier base within assigned raw and packaging material categories.</li><li>She/he will be ensuring excellent execution of the Global / Regional Category strategy and lead the COGs saving projects.</li><li>The job holder will handle the day-to day management of her/his materials supply base including supplier performance.</li><li>She/he is responsible for ensuring that materials for the factories are delivered as per the established KPIs by the relevant internal stakeholders.</li></ul> Responsibilities: Maximize value for money <ul><li>Establish procurement strategies for raw pack materials in line with global/regional category teams.</li><li>Lead the development and execution of Cost of Goods Sold (COGS) initiatives and specification changes in coordination with the relevant stakeholders.</li><li>Own Resilience program in Turkey in collaboration with SQA &amp; R&amp;D driving dual sourcing target.</li><li>Negotiate and challenge suppliers quality, price (where appropriate, non-regional/global category materials), service, lead times, minimum order quantities &amp; payment terms to get the best value for every dollar spent.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li><li>Provide local management of Purchase Price Variance (PPV) and buying performance metrics.</li></ul> Optimize and protect the supply chain <ul><li>Contribute to World-class management of Working Capital through Day Raws and Packs Outstanding (DRPO) initiatives (e.g. stock reductions).</li><li>Manage the contracting process including request for quotation (RFQs) &amp; tenders (where appropriate, non-regional/global category materials) and contract creation &amp; PO issuance (samples) in line with the policies and procedures.</li><li>Manage Mars Intellectual Property with the support of the regional IP Commercial representatives, using the appropriate Confidentiality agreements and supply contracts to ensure is protected. Ensure responsible and continuous supply.</li><li>Provide local expertise and market intelligence for the global category teams.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li><li>Provide necessary support to internal stakeholders in ensuring supply continuity, supplier issues, non-conformance, managing stocks and pipelines. o Ensure zero runouts due to materials availability.</li><li>Support SQA in developing supplier performance scorecards and provide commercial leadership for the proactive measurement of supplier performance (Supplier compliance scorecards).</li><li>Manage &amp; develop day to day relationship with suppliers and provide commercial leadership to resolve disputes, supplier issues and non-conformance when site internal stakeholders are unable to during the contractual period.</li><li>Monitor commodity trends periodically and provide local expertise and market intelligence for the global category teams to anticipate future risks/opportunities</li><li>Provide support to sustainability initiatives (local/regional/global) to ensure compliance to targets in relation to materials.</li><li>Work closely with internal stakeholders &amp; suppliers to ensure the right specifications are purchased.</li><li>Responsible for the requisition-to-pay process for the assigned scope of purchases and ensures that demands are met.</li></ul> Leverage External Capabilities <ul><li>Provide local expertise and market intelligence for the global category teams.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li></ul> Requirements: <ul><li>Bachelors degree - 1-3 years of Commercial/Purchasing experience preferably in the Fast-Moving Consumer Goods (FMCG) field - Fluent in English.</li><li>Preferably knowledge of SAP MM Modul Advanced user of MS Office applications especially Excel</li></ul>

Role Description: <ul><li>Responsible for sales and business development for Two-Wheeler (2W) OEM customers within clients Automotive Business Unit.</li><li>Drive key account growth, customer acquisition, and execution of Component Aggregate Manufacturer (CAM) and Harness Maker (HM) development strategies.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Drive revenue growth for assigned 2W OEM accounts across Karnataka &amp; Tamil Nadu Region</li><li>Develop and execute account strategies aligned with Automotive BU objectives</li><li>Maintain strong relationships with key stakeholders across OEMs including procurement, engineering, and program teams&nbsp;</li><li>Identify and develop new business opportunities with 2W OEMs and emerging EV players&nbsp;</li><li>Lead Component Aggregate Manufacturer (CAM) engagement activities including RFQs, pricing, negotiations, and contract closure&nbsp;</li><li>Collaborate with engineering and product teams for new product introductions and customization&nbsp;</li><li>Drive Harness Maker (HM) ecosystem development for increased wallet share&nbsp;</li><li>Track market trends, competitor activity, and customer strategy in 2W segment&nbsp;</li><li>Ensure accurate sales forecasting and pipeline management&nbsp;</li><li>Drive design-in activities and support project lifecycle from concept to SOP</li><li>Intensive travel &amp; expected to be at customer’s location (more than 75% working days) within Karnataka &amp; Tamil Nadu Region</li></ul> Key Performance Indicators (KPIs)&nbsp; <ul><li>Retention and growth of existing business across assigned accounts&nbsp;</li><li>Comprehensive competition mapping and strategic counter-planning&nbsp;</li><li>Deep understanding and effective promotion of our client portfolio&nbsp;</li><li>Driving new product development (NPD) aligned with customer needs&nbsp;</li><li>Achieve and exceed revenue growth targets year-on-year&nbsp;</li><li>Maintain healthy Accounts Receivable (AR) and ensure timely collections&nbsp;</li><li>Build and sustain a strong 5-year revenue pipeline&nbsp;</li><li>Identify, understand, and capitalize on future trends in the 2W (ICE &amp; EV) industry&nbsp;</li><li>Increase our client content per vehicle/platform&nbsp;</li><li>Coordinate with cross-functional teams (CFTs) to drive new project wins and execution&nbsp;</li><li>Strong understanding of 2W ICE and EV architectures to enable solution selling&nbsp;</li></ul> Requirements:&nbsp; Qualifications &amp; Experience&nbsp; <ul><li>Bachelor’s degree in Engineering (Mechanical/Electrical/Electronics preferred); MBA is a plus&nbsp;</li><li>5-10 years of experience in automotive sales/business development&nbsp;</li><li>Strong exposure to Two-Wheeler OEMs in India&nbsp;</li><li>Experience in connectors, wiring harness, or automotive components preferred&nbsp;</li><li>Proven track record in key account management and business growth&nbsp;</li></ul> Skills&nbsp; <ul><li>Strong negotiation and influencing skills&nbsp;</li><li>Excellent relationship management&nbsp;</li><li>Strategic thinking and execution&nbsp;</li><li>Technical understanding of automotive electrical/electronic systems&nbsp;</li><li>Strong communication and presentation skills&nbsp;</li></ul>

Roe Description: <ul><li>Transportation Solutions BU makes products for Connecting and Sensing Data, Power and Signal for vehicles ranging from Two wheelers to Heavy Commercial trucks.</li><li>There is a clear business strategy till 2025 to support the business growth. The growth is driven mainly driven from localization of Core India Specific products and also New technology products.</li><li>To establish “Single source of Truth” by integrating and maintaining all Key performance metrics of SCM/CS LIVE through Tableau/Power BI</li><li>To define the Capacity/Demand ratio for each part at each source location and make a trigger mechanism for new capacity&nbsp;</li><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS)</li></ul> Responsibilities: Capacity/Demand ratio: <ul><li>Establish the C/D ratio of each part in each source plant and work with Planner for getting enhanced capacity as per demand.</li><li>Also work with Demand team and Sales &amp; Marketing to get validated 24 months forecast</li></ul> Supply Network Optimization: <ul><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and also exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li></ul> Monitor ageing stock and orders: <ul><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS) and work with CS/SCM/sales &amp; marketing to liquidate those stocks/orders.</li></ul> Analytics: <ul><li>Work with application and product marketing and managing alternate part master.</li></ul> Requirements:&nbsp; <ul><li>MBA in Supply Chain&nbsp;</li><li>Expertise in Excel</li><li>Understanding of Tableau/Power BI</li><li>Understanding in SAP IBP</li><li>2 to 5 years of experience Handling large scale transformational SCM projects like SAP IBP/APO.</li><li>Extensive exposure to Excel/Macros.</li><li>Experience in Plant production planning.</li><li>SAP IBP - Conduct the IBP execution starting from demand review, supply review and integrated reconciliation</li><li>Strategic agility - Long Term capacity planning.</li><li>Supply network planning - Supply Network optimization by choosing the right network (Factory - SKU’s – Depot) based on the minimum total delivered cost (Freight Cost, Conversion Cost, Raw material cost and Tax benefit).</li><li>Frequency from factory to warehouse).</li><li>Ability to understand customer requirements.</li><li>Stakeholder alignment - Developing relationships and partnerships with key customers, industry leaders and core suppliers.</li></ul>

Role Description: <ul><li>The AI Analytics &amp; Value Realization Engineer is responsible for ensuring AI initiatives deliver measurable business value across ICT Engineering.</li><li>The role establishes value measurement frameworks, validates benefits, develops performance dashboards, and enables data-driven decision making across the AI portfolio. This position serves as the primary subject-matter expert for AI adoption measurement, business impact reporting, value realization tracking, and portfolio analytics</li></ul> Responsibilities: Value Definition &amp; Business Case Support <ul><li>Partner with AI Transformation Engineers during opportunity assessments.</li><li>Establish baseline metrics, value hypotheses, and expected business outcomes.</li><li>Define standardized measurement methodologies and evidence requirements for AI initiatives, distinguishing between forecast, validated, realized, and sustained business value.</li><li>Develop approaches for measuring engineering productivity and operational benefits, including time savings, cycle-time reduction, quality improvement, throughput, and adoption where direct financial measurement is not feasible.</li><li>Challenge assumptions and ensure value estimates are fact-based and measurable.</li></ul> Portfolio Measurement &amp; Reporting <ul><li>Develop and maintain AI portfolio dashboards and KPI reporting.</li><li>Track solution adoption, utilization, and business impact.</li><li>Collect and analyze deployment performance data.</li><li>Ensure consistent reporting across all AI initiatives.</li><li>Generate monthly reporting for ICT Engineering leadership, ICT AI leadership, and segment AI leadership.</li></ul> Value Realization &amp; Validation <ul><li>Validate achievement of project objectives and business benefits.</li><li>Monitor sustainability of realized benefits after deployment.</li><li>Identify underperforming initiatives and recommend corrective actions.</li><li>Support prioritization decisions using objective performance and value data.</li><li>Develop standardized value realization methodologies and reporting processes.</li><li>Design measurement approaches that compare pre- and post-deployment performance and provide credible evidence that observed improvements are attributable to deployed solutions.</li></ul> Advanced Analytics <ul><li>Perform portfolio analytics and trend analysis.</li><li>Support executive decision-making with actionable insights.</li><li>Maintain data quality and governance standards for AI program reporting.</li><li>Build Power BI dashboards and reporting solutions.</li></ul> Requirements: Experience &amp; Qualifications <ul><li>Bachelors degree in Engineering, Data Analytics, Business Analytics, Statistics, or related field.</li><li>Experience with analytics and visualization tools such as Power BI, including dashboard development, KPI reporting, and data analysis.</li><li>Strong analytical and quantitative problem-solving skills.</li><li>Experience developing and maintaining business metrics and measurement frameworks.</li><li>Experience establishing performance baselines and designing measurement approaches to evaluate the impact of implemented solutions.</li><li>Ability to translate complex data into actionable business insights.</li><li>Knowledge of engineering, technology, or transformation programs preferred.</li><li>Strong communication and executive presentation skills.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements&nbsp; <ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

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81 procurement and logistics Jobs found

Business Process Manager & Strategic Program Manager – MFG/SCM

Equipment Maintenance Manager

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Infrastructure Planning

Plant Procurement Manager

Commercial Operations Specialist

Regional Manager – South India

Supply Chain Analyst

AI Analytics and Visualization Engineer

Customer Service Representative

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81 procurement and logistics Jobs found

Business Process Manager & Strategic Program Manager – MFG/SCM

Equipment Maintenance Manager

Senior Engineer, Global Facilities Central Engineering, Construction - Mechanical

Manager - Infrastructure Planning

Plant Procurement Manager

Commercial Operations Specialist

Regional Manager – South India

Supply Chain Analyst

AI Analytics and Visualization Engineer

Customer Service Representative

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WhiteCrow is on a mission to connect companies with the best talent across the globe.