Production Head

Manager - Production

Production & Material Requirements Planner

Gas Production Engineer

Senior Officer, Production Planning

Executive/ Sr. Executive Production

Shift Supervisor / Process Technician ( Plastic Piping Systems)

ERP Manager

Support Consultant

Business Unit Production Manager

Responsibilities: <ul><li>Responsible for the day-to-day operation of production lines/ Process/People/Quality</li><li>Planning and Strategising</li><li>Develop production schedules to ensure optimal capacity utilisation</li><li>Ensure that production constraints are resolved in time to meet targets</li><li>Manage expenditures for plant supplies, materials, machinery, human resources etc</li><li>Policy and Process Design, Implementation and Review</li><li>Develop and implement production tracking and quality control systems, analyzing production, quality control, maintenance, and other operational reports, to detect production problems</li><li>Make decisions concerning inventory requirements, staffing requirements</li><li>Develop and implement New Product development Process in Plance, Project charters are made with time lines.&nbsp;</li><li>Project charter and time line is aligned with Customers</li><li>Coordination, Interface, Imparting Training to Internal and External entities</li><li>Liaison HR &amp; IR, accounts, commercial to align plans, ensure that requirements are met and information is shared</li><li>Liaison with production Suoervisors for OEE deliveries and continous improvments</li><li>Interact with external agencies such as contractors to ensure that production requirements are communicated and met</li><li>Management of performance, capability and morale</li><li>Manage performance of the production personnel, support capability building and ensure that individual and individual/ team morale and motivation is positive</li><li>Infrastructure and Technology Investment and Management</li><li>Ensuring accuracy and timelines of production related data and transactions in the ERP system</li><li>Work with Maintenance to oversee maintenance of plant facilities, machines and other infrastructure. Seek/ provide sanctions for setting up new and improved infrastructure/ technology</li></ul> Requirements: <ul><li>In-depth knowledge of production management ,Product development of Laminate structure/innovation/ value engineering knowledge.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Financial &amp; Commercial Acumen&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Thorough understanding of the product manufacturing process&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of company’s strategy, structure and practices&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proven ability to build, sustain, and influence relationships, at all levels of an organization&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong conceptual, planning, conflict management and decision-making skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Deep data analysis, planning and forecasting skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong negotiation and relationship management skills</li><li>Deep people development, coaching and leadership/teambuilding experience&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Set the Yearly and Quarterly Action Plans required to deliver the Factorys Strategic Choices and Master Plans</li><li>Apply Lean; Six Sigma methodology to accelerate Performance Rate of Improvement</li><li>Deliver the Productivity projects identified - Use internal; external benchmarks to drive continued improvements.</li><li>Secure Product Superiority through minimized product variability and spec consistency, ensure Quality Parameters are met and GMP, GHP etc are maintained.</li><li>Ensure the implementation of Innovation Projects respecting agreed lead time and product specifications (First Time Right)</li><li>Lead the process for organizing, controlling and utilizing all resources, human and materials to maximize achievement of the Masterplan for his/ her area within prescribed timescales.&nbsp;</li><li>Responsible for MIS and Controlling material variances.</li><li>Work towards developing a zero- risk operating culture and build a safe working environment</li><li>Coaches the Production Teams towards Operational Excellence through Best Practices of Quality and Manufacturing Standards.</li></ul> Requirements: <ul><li>Manufacturing operations, Industry regulations</li><li>SAP</li><li>Resource and Asset Planning &amp; deployment</li><li>B Tech/ BE (Food, Dairy, Industrial, Mechanical)</li><li>10 years+</li></ul>

Overview: <ul><li>Location : Kātkumbh, Pune India</li><li>Job Purpose and Impact</li><li>The Production and Material Requirements Planner I, will help conduct master planning, material requirements planning and production planning for a team assigned to a group of production locations. </li><li>In this role, you will support setting goals and objectives that ensure overall integration of manufacturing and planning policies, processes and programs.</li></ul> Responsibilities: <ul><li>Help analyze plant capacity and production requisition data to resolve imbalances between manufacturing plans and required resources.</li><li>Help maintain data relevant to master production, production scheduling and material requirements planning activities including planning calendars, material data and location data.</li><li>Provide necessary input to supply planner to support integrated business planning.</li><li>Contribute to a master production plan, material requirements plan and production schedule to support integrated business plan.</li><li>Participate in setting master production, production schedules and material requirements planning metrics targets.</li><li>Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Minimum Qualifications</li><li>Bachelors degree in a related field or equivalent experience</li><li>Other minimum qualifications may apply</li><li>Required Qualifications</li><li>Bachelors degree with exposure in Production scheduling &amp; Material Management</li><li>Experience of 2 years in SAP - MRP module</li></ul>

Role Description: <ul><li>Our partner occupies a unique position in the global energy industry.</li><li>They are the worlds largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer.&nbsp;</li><li>With their significant investment in technology and infrastructure, they strive to maximize the value of the energy they produce for the world along with a commitment to enhance our partners value to society.</li><li>Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, they combine market discipline with a generations’ spanning view of the future, born of their nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources.</li><li>This responsibility has driven our partner to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that they supply.</li><li>We are seeking senior Petroleum Engineer (Gas Production) to join the Gas Production Engineering Division, under the Northern Area Production Engineering &amp; Well Services Department. Our partner offers experienced engineers the opportunity to develop and manage world-class fields.</li><li>We are looking for highly skilled professionals to join us at our Production Engineering Department in Northern Area, Saudi Arabia to manage some of the world’s largest off-shore gas wells. </li><li>Our production engineers manage unique high pressure/temperature, high rate gas wells and fields, fitted with new technologies, highly specialized downhole equipment and surface production facilities.</li><li>This technical role requires proficient skills in gas production engineering and mastery/ advisory skills in one of the following specialties; Wellheads, Well Completions, Well Control, Well Interventions, and Flow Assurance.</li><li>In addition to conducting production engineering duties, this role will provide Subject Matter Expert (SME) advice and guidance to the business in one of the five specialties identified above.</li><li>This position is embedded within the Northern Area Production Engineering Department.</li><li>As a technical consultant in gas production engineering, the incumbent will engage with leaders and experts from across the upstream business of our partner</li></ul> Responsibilities: <ul><li>Provide expert technical advice to Northern Area Oil Operations (NAOO) Management on best practices for one of the five specialties listed above</li><li>Subject Matter Expert (SME) providing technical leadership and advice to engineering community in one of the five specialties listed above</li><li>Conduct engineering studies to resolve complex technical problems that may occur in one of the specialties listed above</li><li>Reviews and evaluates the capabilities of vendors and contractors to determine their acceptability to perform major services for Gas Wells and facilities</li><li>Undertake special assignments requiring extensive technical experience</li><li>Provide production guidelines for safe operation of high pressure, high rate gas wells to meet high gas demand while maintaining well integrity</li><li>Perform production optimization activities to ensure reliability and optimum well performance</li><li>Lead technical review of procedures to ensure efficient/economic project delivery</li><li>Champion new technologies aimed at improving well productivity and streamlining efficiency</li><li>Conduct seminars; prepare manuals, mentor and train young engineers and operating personnel</li><li>Lead and participate in multidisciplinary teams</li><li>Represent our partner in external technical contacts with consultants, and vendors, etc.</li><li>Participate in technical societies and groups. Write papers for peer reviewed journals</li></ul> Requirements: <ul><li>Should have a BS degree in engineering. M.S. or PhD in engineering is desirable.</li><li>Professional Engineer license or registration is also desirable have a minimum of 18-20 years of related engineering experience including at least 3-5 years related to HP/HT Gas field (i.e. Wellheads, Well Completions, Well Control, Well Interventions, and Flow Assurance)</li><li>Should have achieved industry recognition in the specialized area through activities in professional societies and industrial organizations such as SPE, NACE, etc.</li><li>Technical publications are valued but in-depth practical experience is paramount</li><li>Ability to communicate ideas clearly with specialists in producing operations, reservoir management, well intervention, and drilling Mastery skills level in one of the specialties listed above</li><li>Demonstrated ability to apply industry standards in the specialties listed above</li></ul> Working Environment: <ul><li>Our partner’s high-performing employees are drawn by the challenging and rewarding professional, technical, and industrial opportunities they offer, and are remunerated accordingly.</li><li>At our partner, their people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, they are faced with addressing some of the world’s biggest technical, logistical, and environmental challenges, they invest heavily in talent development.</li><li>Our partner have a proud history of educating and training their workforce over many decades.</li><li>Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through the workforce development program – one of the largest in the world.</li></ul>

Responsibilities: <ul><li>Make production planning and control on inventory to meet customer request date (date), and customer satisfaction while working on maximizing 3rd Party Revenue with optimized inventory level.</li><li>Plan and drive the production team to meet MPD/ CRD goals by putting up a good production plan to produce the right stock at the right time.&nbsp;</li><li>Work with vendor on delivery commitment towards monthly GR target.&nbsp;</li><li>Need to review open backlog and forecast based on capacity available in detail before creating good Production Order to production to maximize 3rd Party Revenue.</li><li>In the event failed production plan and causing a serious delivery issue, need to call a meeting to get a recovery plan and advise the delivery plan to the ESR team or escalate to the AA manager /HOD for help.&nbsp;</li><li>Prepare a master plan for one month if the PN falls under ‘allocation’ where Capacity is less than demand and make changes very frequently.&nbsp;</li><li>Need to work with the Site Supply planning and DM team on the forecast and follow up to get the order to deplete S&amp;E if have any.</li><li>The planner is a key window for Delivery Management to commit and advise shipment plans to the customer and hold high responsibilities to ensure work towards CRD / MPD goals by executing both internal and external production plans, rework orders, block stock, and all related issues.</li><li>Review constraints series capacity status, update, and review Capacity Chart on monthly basis for constraints parts and work together with SSP, ME, and Production/ Engineering team for solutions to avoid customer line down.&nbsp;</li><li>Review and commit good receipts (output) and revenue for the engineering series that are in charge to the manager and execute per commitment on monthly basis.</li><li>Monitor inventory movement and work with the Site Supply Planning planner to build the right buffer stock at the right time.&nbsp;</li><li>And control on End-to-end DSI on the connector to have the best optimum inventory control.</li><li>Review DSI, S&amp;E, and Past shelf life monthly to control the inventory scrap.</li><li>Review and act on Published lead time set in the system vs.&nbsp;</li><li>Actual taken to meet plant matrix goal on monthly basis.</li><li>Back up another planner whenever they are on leave, MC, emergency leave, or during short-handed.</li><li>Support company’s initiatives on EICC, TS16949, and ISO 9001/14001.&nbsp;</li><li>TQM, GLSS project etc.&nbsp;</li><li>To practice MBM in daily work.</li></ul>&nbsp;Requirements: <ul><li>Perform planning analyses &amp; drive to maximize capacity and output.&nbsp;&nbsp;</li><li>Basic computer skills including Microsoft Excel and PowerPoint&nbsp;</li><li>Communicate effectively both in writing, one on one verbally, and in group meetings.&nbsp;&nbsp;</li><li>Good interpersonal skills&nbsp;</li><li>Good in Mathematics</li><li>Familiarity with SAP&nbsp;</li><li>Perform planning analyses &amp; drive to maximize capacity and output.&nbsp;&nbsp;</li><li>Basic computer skills including Microsoft Excel and PowerPoint&nbsp;</li><li>Communicate effectively both in writing, one on one verbally, and in group meetings.&nbsp;&nbsp;</li><li>Good interpersonal skills&nbsp;</li><li>Good in Mathematics</li><li>Familiarity with SAP&nbsp;</li><li>Focus on Production planning with complex product lines</li><li>Location – Perai Penang</li></ul>

Responsibilities : <ul><li>Production Planning and Execution</li><li>Align and execute production plan with Line lead and percolate the same in Shift handoff meeting with Operators.</li><li>Execute the production plan in shift in a very efficient manner, ensuring human safety an quality and other compliances.</li><li>Recipe adherence as per the laid down mechanism, during production.</li><li>Plan for RM/PM in shifts and ensure next 8 hrs production is also covered.</li><li>Manpower scheduling and coaching to the team, time to time.</li><li>Continuous improvement mindset and demonstration of right kind of behaviour as per our client Leader Standards.</li><li>Efficient problem solving with the team so that team can arrive at a correct Root cause and subsequent corrective and preventive actions.</li><li>Execute actions and support their line centric team to meet the goals for the business unit</li><li>Driving CIL Daily Management Systems for the BU.</li><li>Production Review</li><li>Patricipate in Shift Handoff DDS and drive all 6 Daily management systems.</li><li>Review past shifts’ production performance for both HIPL and 3P.</li><li>Monitor the achievement of monthly production schedule for both HIPL and 3P.</li><li>Work as per the guidelines of our client Policies and drive defect reduction so that continuous improvement is driven.</li><li>Continuous improvement in Safety, Quality, Cost, Delivery.</li><li>Meeting Site KPIs, MIP KPIs and CBN KPIs.</li><li>Report daily OEE, B/D details and RM/PM losses for in shifts.</li><li>Review efficiency measures such as asset utilization, plant productivity, machine downtime, etc</li><li>Track the repair and routine maintenance of production equipment</li><li>Review all production data to provide relevant information and reports to other teams</li><li>Review production reports to analyze discrepancies and gaps, and take action to rectify as necessary</li><li>Innovation &amp; Cross Functional Projects and Audit Support</li><li>Support for our client Lean pillar progression and act as a cytalist for change management.</li><li>Undertaking Six sigma Yellow Belt/Green Belt projects for improvement in shop floor.</li><li>Coordinate with R&amp;D, plant teams, procurement, to support innovation projects for both HIPL and 3P development and delivery</li><li>Provide reports to maintain data accuracy in CI projects in Oxygen.</li><li>Support all audits by providing right documents to all concerned&nbsp;government authorities as necessary</li><li>Personal Capability Development</li><li>Responsible and committed for the training and development plan for self&nbsp;&nbsp;</li><li>Be the ‘owner’ for continuous growth under the supervision of the BU Lead.</li></ul> Requirements : <ul><li>Knowledge of FMCG business and financial perspective</li><li>Knowledge of Soy Milk Extraction, Homogenization and Sterilization process</li><li>Knowledge of Tetra Pak Aseptic Filling operation</li><li>Knowledge of bottling plant.</li><li>Expertise in manufacturing management</li><li>Knowledge of QMS, FSMS, OHSAS and ISO 18001.</li><li>Expertise in effective order management</li><li>Knowledge of audit controls</li><li>Knowledge of Power BI, Tableau, MS Excel, MS Powerpoint ,MS Word, MS Project and Minitab</li><li>Excellent communication skill, multi-tasking and time management skills</li><li>Leadershp and team work collaboration skills</li><li>Ability to work in a collaborative manner with various functions across the organization</li><li>Experience in planning and priority setting</li><li>Effective execution experience</li><li>B.Tech Dairy or Food Technologist with Six sigma Green Belt/ Black Belt/ MBA in Lean Manufacturing</li><li>4+ experience in FMCG, technical or manufacturing experience ,Experience with Lean Manufacturing and TPM, preferred</li></ul>

Role Description: <ul><li>As a shift supervisor /process technician specialising in the manufacture of products from polymers, you will be responsible for leading a team to achieve production targets with a strong focus on HSE, quality and production optimization. This role involves monitoring the manufacturing process, troubleshooting issues, and ensuring the quality and safety standards are met.</li><li>The shift supervisor / process technician will need to work in rotating shifts, including evenings and weekends, to ensure continuous production.</li></ul> Responsibilities: Safety Compliance: <ul><li>Ensure that all team members adhere to safety protocols and guidelines to maintain a safe working environment.</li><li>Identify potential safety hazards and take appropriate measures to mitigate risks.</li><li>Conduct safety training sessions and promote a safety-conscious culture among the production team.</li></ul> Quality Assurance: <ul><li>Enforce and maintain strict quality control standards to ensure the production of high-quality plastic pipes.</li><li>Conduct routine quality checks and inspections on finished products to identify defects or deviations from specifications.</li><li>Collaborate with the quality control team to address and rectify quality-related issues.</li></ul> Production Oversight: <ul><li>Supervise and lead a team of production workers during assigned shifts.</li><li>Monitor production activities to ensure they are conducted efficiently and according to established procedures.</li><li>Coordinate with other departments such as maintenance, quality control, and logistics to ensure smooth operations.</li></ul> Process Management: <ul><li>Operate, adjust, and troubleshoot machinery and equipment used in the plastic pipe manufacturing process.</li><li>Identify and resolve process issues to minimize downtime and maintain optimal production levels.</li><li>Implement process improvements to enhance productivity, product quality, and operational efficiency.</li><li>Conduct regular inspections to ensure equipment is properly maintained and calibrated.</li></ul> Documentation and Reporting: <ul><li>Keep accurate records of production data, machine settings, and process parameters.</li><li>Generate shift reports detailing production performance, issues encountered, and actions taken.</li><li>Communicate any significant incidents, production delays, or maintenance needs to relevant stakeholders.</li></ul> Training and Development: <ul><li>Train new employees on production procedures, safety protocols, and machine operation.</li><li>Provide ongoing coaching and guidance to team members to enhance their skills and performance.</li><li>Identify training needs and coordinate with management to arrange relevant training programs.</li></ul> Communication: <ul><li>Maintain effective communication with other shifts, supervisors, and management to ensure seamless operations across shifts.</li><li>Collaborate with maintenance teams to schedule and prioritize equipment maintenance and repairs.</li></ul> Experience: <ul><li>Previous experience in plastic pipe manufacturing or related industries is highly preferred.</li></ul> Requirements: Education:&nbsp; <ul><li>High school diploma or equivalent; relevant technical or vocational education is a plus.</li></ul> Skills: <ul><li>Knowledge of safety regulations and a proactive approach to ensuring a safe work environment.</li><li>Strong mechanical aptitude and ability to troubleshoot machinery and process issues.</li><li>Leadership and supervisory skills, with the ability to motivate and manage a team effectively.</li><li>Excellent attention to detail and a commitment to producing high-quality products.</li><li>Strong communication skills to convey instructions clearly and facilitate effective teamwork.</li><li>Basic computer skills for data recording and report generation (excel).</li></ul>

This position provides leadership within the area to support the division initiatives and maintain uniform Material Management processes at the field unit level using Materials Management &amp; Production Planning logistics. The processes established are to support as the tool of record for purchasing and maximizing EBITDAM with respect to Material Management. The Area Manager, , MM/PP will work with the following functional modules: Material Management, Production Planning, Finance and CoConntrol (FICO) as it pertains to posting generated through Materials Management and Production Planning transactions, &amp; Sales and Distribution).&nbsp; Responsibilities: <ul><li>Oversight and support of an area’s purchasing staff at the field unit level with regards to Materials Management &amp; Production Planning logistics.</li><li>Support the area by defining continuous improvement opportunities and ensuring compliance by field units to division policies and procedures with regards to Materials Management &amp; Production Planning.&nbsp;</li><li>Provide technical support and guidance to the filed units within the designated area.&nbsp;</li><li>Provide support to the Director, Materials Management and Logistics.&nbsp;</li><li>Support the division’s team of professionals working through field units within the area.&nbsp;</li><li>Provide leadership to area purchasing to support uniform purchasing processes in the field units.&nbsp;</li><li>Establish and monitor compliance to established processes through unit buyers.</li><li>Provide on-going training and a recurrent training process for Materials Management and Production Planning users.&nbsp;</li><li>Provide technical development, training and assistance to the field units.&nbsp;</li><li>Ongoing development of processes related to using to enhance Materials Management and Production Planning performance and data quality.&nbsp;</li><li>Provide issue resolution with technical issues from a business user’s prospective.</li><li>Support Area end of month activities with regards to cycle counting.</li><li>Monitor user access.&nbsp;</li></ul> Requirements: <ul><li>Bachelor's Degree in Business, Accounting or Finance preferred&nbsp;</li><li>Must have a minimum of 3 year of related experience with functional modules - Material Management and Production Planning.</li><li>One year of experience with SAP Material Requirement Planning  Experience with R/3 required&nbsp;</li><li>Expert level experience in the complete Material Management and Production Planning process preferred&nbsp;</li><li>Experience as a Buyer is a plus Technical Skills: (Certification, Licenses and Registration)&nbsp;</li><li>data knowledge required  Must be a self starter and motivated to complete projects timely and with accuracy Job Description 2 of 3&nbsp;</li><li>Must possess excellent people skills with a result driven approach&nbsp;</li><li>Must be familiar with all aspects of airline catering or experience within a manufacturing environment&nbsp;</li><li>Ability to lead a group to successfully complete a goal or project Language / Communication Skills:&nbsp;</li><li>Ability to communicate effectively with internal and external customers verbally and in writing Job Dimensions Geographic Responsibility</li><li>North America Type of Employment</li><li>Full-time Travel %: up to 50%</li><li>&nbsp;Exemption Classification:&nbsp;</li><li>Exempt Internal Relationships: Finance, Supply Chain, Operations, and OPC teams External Relationships: n/a Work Environment / Requirements of the Job</li><li>Normal office environment&nbsp;</li><li>Whiling visiting a production kitchen facility there may be physical discomfort due to temperature and noise Budget / Revenue Responsibility</li><li>&nbsp;(Local Currency) Organization Structure Direct Line Manager (Title): Dir, BPI, OPC Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: n/a Number of Dotted Line Reports:&nbsp;</li><li>n/a Estimated Total Size of Team: 2</li></ul>

Overview: <ul><li>With a view to the further development of our division, we are expanding our dynamic team with a Support Consultant.</li></ul> You are partly involved in technical support, but also in broader advice: Responsibilities: <ul><li>Provide support to existing customers through email or telephone channels; as an expert you will be confronted with the most complex problems.</li><li>Making good agreements and setting expectations at the start of a new project</li><li>Installation and configuration of the application, where you can convert the customers wishes into functional processes in our solutions.</li><li>Providing training to our customers and following up on possible issues</li><li>Actively participate in the improvement of internal processes</li></ul> Telephone support for existing customers: <ul><li>As a Support Consultant you are the first point of contact for our customers when they need support.&nbsp;</li><li>You make an inventory of the situation and organize a suitable solution.&nbsp;</li><li>For more complex issues you communicate with the developers and consultants.&nbsp;</li><li>You are therefore also the key figure internally for handling support issues.&nbsp;</li><li>Support questions are usually followed up by telephone.</li></ul> Training and audits: <ul><li>In addition, you are also responsible for your own projects with existing and new customers.&nbsp;</li><li>Through a sophisticated configuration and in-depth training for users, you ensure that our customers can make optimal use of the functionalities of our solutions.&nbsp;</li><li>You work customer-oriented and structured.</li><li>You are active throughout Belgium.&nbsp;</li><li>You work from our offices in Ghent, Mechelen or Liège and working from home is also possible.&nbsp;</li><li>You report directly to the Operational Manager.</li></ul> Requirements:&nbsp;Education/career: <ul><li>You obtained a bachelors degree, preferably in IT or economics</li><li>You have a strong affinity with ICT and are willing to learn more in this domain</li><li>If you have worked with ERP or CRM software before, that is a plus</li><li>You have 2+ years of relevant experience</li><li>Affinity or a first experience with accounting is an important plus</li></ul> Knowledge and skills: <ul><li>You master the advanced functions of the Office package (Word, Excel and Outlook)</li><li>You are customer-oriented, even in difficult circumstances, and will therefore often listen actively and communicate in a clear and professional manner</li><li>You have the necessary didactic skills to provide training and have excellent communication and listening skills.</li><li>Thanks to your analysis and listening skills, you can convert customer needs into better processes.&nbsp;</li><li>You are assertive and can put yourself in the customers place to understand and convince them of their needs.&nbsp;</li><li>You can perfectly analyze their problems and solve them step by step, taking into account priorities, deadlines and budgets.</li><li>You express yourself fluently in Dutch, and you have a good understanding of French and English</li></ul> Personal characteristics: <ul><li>You are a troubleshooter and analytically set</li><li>You are naturally enthusiastic and positive and can also transfer this to others; you are bursting with energy and are a go-getter</li><li>You are flexible: you work both at the customer and at the office and remotely and on multiple projects at the same time</li><li>You are stress-resistant and can deal with demanding customers</li></ul>

Responsibilities :&nbsp; <ul><li>You&nbsp;will manage, plan, and lead activities of the assigned business unit(s) in compliance to Sustainability, Quality, and Legal requirements.&nbsp;</li><li>You will ensure full focus on achieving all assigned KPIs "end-to-end" (from Supplier to Consumer) linked to Safety, Quality, Cost, Delivery and Morale, following a preventive/predictive approach and you will collaborate with the Production Manager to the strategy development and deployment linked to the business strategy for business unit.&nbsp;</li><li>You will also develop and lead an integrated and high performing team following principles of lean manufacturing to step up the team capabilities.</li></ul> Requirements : <ul><li>At least 5-8 years of experience in manufacturing within the tobacco, food, pharmaceutical or similar industry and at least 3 years of experience as people manager.&nbsp;</li><li>Good collaboration and stakeholder management as well as a working knowledge of Microsoft Office Tools such as Word, Excel and Powerpoint is also required.&nbsp;</li><li>You must also be amenable to work in Batangas Plant</li></ul>

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476 production support Jobs found

Production Head

Manager - Production

Production & Material Requirements Planner

Gas Production Engineer

Senior Officer, Production Planning

Executive/ Sr. Executive Production

Shift Supervisor / Process Technician ( Plastic Piping Systems)

ERP Manager

Support Consultant

Business Unit Production Manager

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476 production support Jobs found

Production Head

Manager - Production

Production & Material Requirements Planner

Gas Production Engineer

Senior Officer, Production Planning

Executive/ Sr. Executive Production

Shift Supervisor / Process Technician ( Plastic Piping Systems)

ERP Manager

Support Consultant

Business Unit Production Manager

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.