Engineering Manager

Regional Employee Relations Manager

Regional Sales Manager - North Africa

Industrial Sales Engineer

F&B sales Engineer

Senior DevOps Engineer

Accountant

Customer Service / Order Management Specialist

Job Summary: <ul><li>R&amp;D Team builds world-class SaaS solutions for industrial customers for their asset and network device management.&nbsp;</li><li>As a part of the high-performing engineering team, the engineering manager will build and maintain a software development team tasked to deliver high-quality software that delights our customers.&nbsp;</li><li>He/She will report to Senior Engineering Manager.</li></ul> Responsibilities: <ul><li>As a software engineering manager of a Cloud-based Platform, be both a highly technical, hands-on coder and an effective resource manager.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives</li><li>Introduce and maintain AGILE SDLC best practices in the team.</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based Data Platform</li><li>Define and influence product strategy</li></ul> Requirements:﻿ <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li></ul>

Responsibilities: <ul><li>Lead and manage employee relations activities within the IMEA region, ensuring timely and fair case resolution in alignment with global ER policies and practices.</li><li>Provide direct ER leadership over the India business in particular, as the largest business in the region.</li><li>Support labor/industrial relations strategy across the region, including union engagement, worker committee processes, and required consultation protocols under local law.</li><li>Serve as the primary escalation point for complex and high-risk ER cases, partnering with Legal and other stakeholders as needed.</li><li>Directly manage ER case intake, investigation, resolution, and closure, ensuring a consistent, professional colleague experience across the region.</li><li>Partner with regional Business-Facing HR teams to deliver hybrid ER support where needed, especially in countries with minimal headcount or unique legal complexity.</li><li>Provide day-to-day direction and mentorship to regional ER Advisors, ensuring professional service delivery, skill development, and workload balance.</li><li>Monitor case trends, emerging risks, and workforce issues, delivering actionable insights and recommendations to regional and global leadership.</li><li>Execute the Employee Relations annual governance cycle within the region, including quarterly campaign delivery, stakeholder reporting, and process audits.</li><li>Ensure full adoption of ER case management protocols in ServiceNow, including accurate logging, escalation, documentation, and timely case closure.</li><li>Deliver coaching and education to site leaders on performance management, conflict resolution, workplace expectations, and policy application.</li><li>Collaborate on global ER projects and initiatives, bringing IMEA-specific insights to shape global practices, policies, and processes.</li><li>Support leaders to foster a fair, consistent, and compliant employee experience aligned with our client People Plan.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.</li></ul> Experience: <ul><li>7+ years of experience in employee relations or HR, including regional or global support experience.</li><li>5+ years of employee relations or HR experience in India</li><li>3+ years managing complex employee relations cases required.</li><li>Experience working in a centralized Employee Relations delivery model preferred.</li></ul> Skills:&nbsp; <ul><li>Strong leadership and delegation skills, excellent problem-solving and conflict resolution skills, team leadership experience, and expertise in handling escalated cases and performance improvement processes.</li><li>Proficiency in English and Marathi required; additional languages based on region are a plus (e.g., Arabic, Hindi, French).</li></ul>

Responsibilities: Market and customer development assessment <ul><li>Provide market, regulatory, customer and competition landscape: outlook, insights and 5 years forecast&nbsp;</li><li>Conduct research of cigarettes manufacturers in Africa and intelligence on manufacturing production volume and consumptions</li><li>Conduct research of customer products, key buying factors and next best alternatives</li><li>Insights and updates on Sanctions, Regulatory, government intervention e.g. taxation, bans [Content and what it means to Our client]&nbsp;</li><li>Consumer and product research: Conventional cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>Consumer and product research: Reduced Risk Product (RRP) / Next Generation Product (NGP) cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>SWOT analysis</li><li>Sourcing needs: what are the roadblocks and what is require?&nbsp;</li><li>Appetite for new product launches.</li><li>How does the deal work for IMB, BAT who sold their business but has opportunity to reengage after 2/3 years?</li><li>Secure meetings for Our client with targeted customers including Top to Top meeting</li><li>Assess opportunity to work with traders&nbsp;</li><li>Market trend analysis and competitor activity in region</li><li>Effective market and customer reporting</li></ul> Customer Management&nbsp; <ul><li>Comprehensive understanding of customers’ market dynamics, segments and trends</li><li>Co-ordination of sales activity to maximise sales opportunities</li><li>Maintain relationships with customers, prospects and participate in key customer meetings</li><li>Develop support tools and support cross functional to provide customer ease of working&nbsp;</li><li>Customer Strategy, Plan and implementation&nbsp;</li><li>Sustainable customer lifetime growth</li><li>Prepare sales contracts ensuring adherence to law-established rules and guidelines</li><li>Effective and relevant customer meetings</li><li>Annual customer relationship contact plan</li><li>Effective delegation of activity within team</li><li>Cross functional team mapping [between customers and Our client team] and secure cross business engagement</li><li>Ensure thorough and disciplined use of key tools aligned with Our client Ruby framework</li><li>Monthly Performance Dashboard to track progress, with year-end projections and SMART action plans in Opportunity Pipeline Tracker</li><li>Continuous Review of customer performance versus the annual plan and budget with creation of action plans to address under performance</li></ul> Sales Planning and Development&nbsp; <ul><li>Promote Our client value proposition and market presence</li><li>Promote and sell Our client solutions by establishing key contacts and developing relationships with target customers</li><li>Generate new enquiries from existing customers, prospecting of new customers within Africa&nbsp;</li><li>Identify and create new opportunities to deliver growth in revenue and profitability&nbsp;</li><li>Management of sales pipeline through Opportunity Pipeline Tracker</li><li>Create and implement Africa’s 5 years strategy plan</li><li>Delivery of market segmentation matrix</li><li>Longer term product lifecycle considerations [Dual sourcing strategy for existing SKUs, and in-house avoidance]&nbsp;</li><li>Ensure thorough and disciplined use of Opportunity Pipeline Tracker</li><li>Our client solutions [Scientific services included] mapping across customers and market&nbsp;</li><li>Secure innovation session with brand owners and decision makers</li><li>Market trend analysis and competitor activity in region</li><li>Longer term product lifecycle considerations</li><li>Effective market and customer reporting</li><li>Monthly Performance Tracker to track progress</li><li>Accurate forecasting and Monthly reporting&nbsp;</li><li>Tracking performance through Salesforce.com</li></ul> Requirements: <ul><li>Bachelor’s degree in business or equivalent discipline</li><li>At least 10 years of sales and account management experience with a minimum of 5 years prior experience in the tobacco industry (must have)</li><li>Fluent in English (both written and spoken) and nice to have local African languages</li><li>Excellent coordination and communication skills to address internal and external teams</li><li>Ability to travel frequently internationally to meet partners and customers</li><li>Excellent analytical skills; Energetic self-starter possessing self-confidence and maturity&nbsp;</li><li>Very good presentation skills and attention to detail&nbsp;</li><li>Passion for sales and business growth&nbsp;</li><li>Project management skills</li><li>Highly self-motivated, ambitious, resourceful and driven</li><li>Excellent leadership, influencing and listening skills</li><li class="ql-align-justify">Good understanding of business processes, including sales, supply chain and customer service</li></ul>

Responsibilities: <ul><li>Conduct market research to identify potential customers in the Industrial Sector in North India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators</li><li>Build long-term customer business relations right from concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase company products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.&nbsp;</li><li>Work closely with the company product development team to identify and develop new products that meet the specific needs of the Process Industries in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.&nbsp;</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.&nbsp;</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM&nbsp;</li></ul> Requirements:﻿ <ul><li>Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industrial, with a specific focus on pumps used in Process Industry applications.</li><li>Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: <ul><li>Region coverage South India (Andhra Pradesh / Telangana /Karnataka / Tamil Nadu / Kerala).&nbsp;</li><li>Conduct market research to identify potential customers in the F&amp;B&amp;S Sector in South India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase company products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.&nbsp;</li><li>Work closely with the company product development team to identify and develop new products that meet the specific needs of the PI - F&amp;B&amp;S in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.&nbsp;</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.&nbsp;</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM&nbsp;</li></ul> Requirements: <ul><li>Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industry.&nbsp;</li><li>Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: <ul><li>Conduct market research to identify potential customers in the Industrial Sector in North India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators</li><li>Build long-term customer business relations right from concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase company products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.&nbsp;</li><li>Work closely with the company product development team to identify and develop new products that meet the specific needs of the Process Industries in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.&nbsp;</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.&nbsp;</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM&nbsp;</li></ul> Requirements: <ul><li>Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industrial, with a specific focus on pumps used in Process Industry applications.</li><li>Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: Cloud Infrastructure Design and Deployment: <ul><li>Architect, design, and implement scalable, reliable, and secure solutions on GCP.</li><li>Deploy and manage GCP services in both development and production environments, ensuring seamless integration with existing infrastructure.</li><li>Implement and manage core services such as BigQuery, Datafusion, Cloud Composer (Airflow), Cloud Storage, Data Fusion, Compute Engine, App Engine, Cloud Functions and more.</li></ul> Infrastructure as Code (IaC) and Automation: <ul><li>Develop and maintain infrastructure as code using Terraform or CLI scripts to automate provisioning and configuration of GCP resources.</li><li>Establish and document best practices for IaC to ensure consistent and efficient deployments across environments.</li></ul> DevOps and CI/CD Pipeline Development: <ul><li>Create and manage DevOps pipelines for automated build, test, and release management, integrating with tools such as Jenkins, GitLab CI/CD, or equivalent.</li><li>Work with development and operations teams to optimize deployment workflows, manage application dependencies, and improve delivery speed.</li></ul> Security and IAM Management: <ul><li>Handle user and service account management in Google Cloud IAM.</li><li>Set up and manage Secrets Manager and Cloud Key Management for secure storage of credentials and sensitive information.</li><li>Implement network and data security best practices to ensure compliance and security of cloud resources.</li></ul> Performance Monitoring and Optimization: <ul><li>Monitoring &amp; Security: Set up observability tools like Prometheus, Grafana, and integrate security tools (e.g., SonarQube, Trivy).</li><li>Networking &amp; Storage: Configure DNS, networking, and persistent storage solutions in Kubernetes.</li><li>Set up monitoring and logging (e.g., Cloud Monitoring, Cloud Logging, Error Reporting) to ensure systems perform optimally.</li><li>Troubleshoot and resolve issues related to cloud services and infrastructure as they arise.</li></ul> Workflow Orchestration: <ul><li>Orchestrate complex workflows using Argo Workflow Engine.</li><li>Containerization: Work extensively with Docker for containerization and image management.</li><li>Optimization: Troubleshoot and optimize containerized applications for performance and security.</li></ul> Requirements:﻿ <ul><li>Bachelors or masters degree in computer science, Information Technology, or a similar field</li><li>Must have 10 + years of extensive experience in designing, implementing, and maintaining applications on GCP and OpenShift</li><li>Comprehensive expertise in GCP services such as GKE, Cloudrun, Functions, Cloud SQL, Firestore, Firebase, Apigee, GCP App Engine, Gemini Code Assist, Vertex AI, Spanner, Memorystore, Service Mesh, and Cloud Monitoring</li><li>Solid understanding of cloud security best practices and experience in implementing security controls in GCP</li><li>Thorough understanding of cloud architecture principles and best practices</li><li>Experience with automation and configuration management tools like Terraform and a sound understanding of DevOps principles</li><li>Proven leadership skills and the ability to mentor and guide a technical team</li></ul>

Responsibilities: <ul><li>Issue and mail tax invoices to customers, entry tax invoice information in the customers’ system if needed.</li><li>Enter entries in the accounting system.</li><li>Response for organizing and checking the employee reimbursement and payment documents.</li><li>Reconciling the related control accounts.&nbsp;</li><li>Support finishing monthly and yearly closing.</li><li>Support annual/internal audit.</li><li>Assist in organizing financial documents.</li><li>Handle other work or project assigned by manager.</li><li>Maintain and update internal records and reports.</li><li>Provide administrative support to ensure smooth daily operations.</li></ul> Requirement:﻿ <ul><li>Experience: 3+ yrs</li><li>Strong written and spoken English</li><li>Detail-oriented, self-motivated, and able to meet deadlines under pressure</li></ul>

Responsibilities: <ul><li>Issue and mail tax invoices to customers, entry tax invoice information in the customers’ system if needed.</li><li>Enter entries in the accounting system.</li><li>Response for organizing and checking the employee reimbursement and payment documents.</li><li>Reconciling the related control accounts.&nbsp;</li><li>Support finishing monthly and yearly closing.</li><li>Support annual/internal audit.</li><li>Assist in organizing financial documents.</li><li>Handle other work or project assigned by manager.</li><li>Maintain and update internal records and reports.</li><li>Provide administrative support to ensure smooth daily operations.</li></ul> Requirement: <ul><li>Experience: 3+ yrs</li><li>Familiarity with the specific tax regulations in mainland China</li><li>Strong written and spoken English</li><li>Detail-oriented, self-motivated, and able to meet deadlines under pressure</li></ul>

Responsibilities: Order Entry: <ul><li>Download customer orders and forecasts from customer portals, organize, and enter into SAP system.</li><li>Work with customers, sales, and planners to resolve system alerts and ensure order and forecast accuracy.</li></ul> Material &amp; Delivery Tracking <ul><li>Coordinate with internal planners to expedite materials, manage inbound stock, and ensure timely shipment from warehouse.</li><li>Track delivery to customer sites, covering new project samples, mass production, and aftermarket requirements.</li><li>Familiar with VMI/CMI processes; monitor stock levels, replenish in time, and track quantities consumed but not invoiced, as well as received but not yet&nbsp;</li><li>consumed inventory.</li></ul> Accounts Receivable Control: <ul><li>Follow up on overdue payments with customers.</li><li>Support sales in achieving monthly collection targets.</li></ul> Quality Issue Handling: <ul><li>Use SAP to process returns, replacements, or refunds for confirmed quality issues.</li></ul> Customer Special Requirements: <ul><li>Understand customer-specific shipping requirements (labels, delivery notes, returnable packaging, etc.) and prepare work instructions for warehouse in&nbsp;</li><li>advance.</li><li>Perform monthly reconciliation with customer statements and notify Finance for invoicing.</li></ul> Other Support: <ul><li>Assist sales with price applications and adjustments.</li><li>Handle related paperwork such as new account creation, FOC, CR&amp;DR, Rebate, and Cost Claim requests.</li></ul> Requirements: <ul><li>Bachelor’s degree. CET-4 English level or above, with strong written business English skills.</li><li>Minimum 2 years of experience in order management, planning, or similar roles.</li><li>Strong coordination, communication, and problem-solving skills, with ability to work under pressure.</li><li>SAP system experience required.</li><li>Proficiency in MS Office (especially Excel)</li></ul>

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124 project delivery Jobs found

Engineering Manager

Regional Employee Relations Manager

Regional Sales Manager - North Africa

Industrial Sales Engineer

F&B sales Engineer

Industrial Sales Engineer

Senior DevOps Engineer

Accountant

Accountant

Customer Service / Order Management Specialist

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Skills

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Location

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124 project delivery Jobs found

Engineering Manager

Regional Employee Relations Manager

Regional Sales Manager - North Africa

Industrial Sales Engineer

F&B sales Engineer

Industrial Sales Engineer

Senior DevOps Engineer

Accountant

Accountant

Customer Service / Order Management Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.