Service Delivery Manager

Continuous Improvement Analyst III

Operations Manager

Assistant Regional Brand Manager

Senior AI Engineer

Program Manager

Manager II – Quality & Reliability Engineer

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

F&B Sales Engineer

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The role drives Continuous Improvement initiatives (our client transformations) to support plant strategy, enhance operational excellence, and deliver measurable improvements in efficiency, quality, and cost savings.</li><li>The analyst will mentor practitioners, facilitate Kaizen, lead value stream projects, and embed lean practices across the site.</li></ul> Responsibilities <ul><li>Drive our client deployment, critical project reviews, and KPI tracking.</li><li>Mentor and coach Kaizen facilitators and site practitioners.</li><li>Lead value stream mapping, implement lean inventory systems (Kanban, JIT, supermarkets, two-bin).</li><li>Facilitate site-wide Kaizen events and track closure of action plans.</li><li>Provide training on our client foundations, lean tools, and digital factory usage.</li><li>Report site-level performance against strategy deployment targets and star assessment levels.</li><li>Collaborate with supply chain and operations to reduce WIP, improve flow, and sustain CI culture.</li></ul> Requirements <ul><li>BE/B.Tech (Mechanical/Production/Automotive).</li><li>8–10 years of hands-on experience in the Automotive industry.</li><li>Strong knowledge and application of Lean tools &amp; methodologies.</li><li>Six Sigma Green Belt certification(Pref).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to coach across shop floor to senior management.</li><li>Adaptability and resilience in dynamic CI environments.</li></ul>

Responsibilities: EH&amp;S (Environment, Health &amp; Safety): <ul><li>Promote a culture of safety across the organization.</li><li>Ensure personnel adhere to established safety guidelines, procedures, and policies.</li><li>Implement lessons learned from security incidents at other facilities to maintain a safe environment.</li></ul> Quality: <ul><li>Promote a culture of quality throughout operations.</li><li>Ensure the operations team follows procedures in their respective areas.</li><li>Support audits from clients and regulatory entities.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).</li></ul> Production: <ul><li>Foster a respectful, dynamic, and challenging work environment.</li><li>Ensure the fulfillment of internal and external operational goals.</li><li>Uphold ethical and regulatory standards in all team behavior.</li><li>Develop and maintain a 5S culture to support efficient operations.</li></ul> Requirements: Competencies &amp; Skills: Core Competencies: <ul><li>Technical Learning: Demonstrated understanding and experience in intensive manufacturing processes.</li><li>Problem Solving: Subject Matter Expert (SME) in complex problem-solving; able to guide teams through solution analysis.</li><li>Ethics and Values: Uphold company values consistently, rewarding alignment and addressing deviations.</li><li>Action Oriented: Energetic and proactive in addressing operational challenges.</li></ul> Job-Specific Knowledge, Skills, and Abilities: <ul><li>Advanced computer skills (Microsoft Word, Excel, etc.).</li><li>Assertive communication and interpersonal skills.</li><li>Strong planning, organizational, implementation, and monitoring skills to ensure Gantt chart and goal achievement.</li><li>Blueprint interpretation and reading.</li><li>Ability to work effectively under pressure.</li><li>Delegation skills while maintaining accountability for results.</li><li>Customer service orientation.</li><li>Effective time management.</li><li>Knowledge of ISO 9002 and FDA-regulated manufacturing environments.</li><li>Experience promoting continuous improvement projects.</li></ul> Experience &amp; Educational Requirements: Experience: <ul><li>Managerial experience in operations/production.</li><li>Minimum 4 years as a senior supervisor, superintendent, or equivalent role in operations/production.</li><li>Approximately 60% office work and 40% time on manufacturing lines (36 months minimum).</li></ul> Education: <ul><li>Engineering degree or equivalent.</li><li>Master’s degree is desirable.</li></ul> Professional Training &amp; Certifications: <ul><li>Six Sigma Green Belt (preferred).</li></ul>

Responsibilities: <ul><li>Support the Portfolio Manager for category &amp; brand planning, grounded in consumer and customer insights.</li><li>Support the deployment of Brand Marketing Campaigns (ATL/BTL or Through-the-line Campaign Management) for key markets with full ownership &amp; leadership from campaign planning to post launch evaluation, working closely with external marketing agencies &amp; partners.&nbsp;</li><li>Support and manage innovation projects (relaunch/ NPD) including size of opportunity projection, understanding P&amp;L and compliance checking, leading &amp; working closely with innovation project team for assigned category.&nbsp;</li><li>Develop the Selling Story for new product &amp; campaign based on consumer &amp; market insight, working closely with commercial sales &amp; consumer insight team</li><li>Conduct customer research including product testing and consumer insight session for new products/ relaunch with distributor team and focus consumer groups&nbsp;</li><li>Actively recommend solutions and implement improvements for day-to-day operations with functional stakeholders internally &amp; externally&nbsp;</li><li>Plan &amp; Monitor marketing budget for key activities&nbsp;</li></ul> Requirements: <ul><li>Education Background: Preferably from marketing/ business management background&nbsp;</li><li>Education Level: Bachelor’s Degree minimum, master’s degree would be a plus</li><li>Working Experience:</li><li>3-5 or more years of experience in brand/product management/marketing (FMCG) or experience in categories related to food products, meals or infant will be a plus.</li></ul>

Responsibilities: <ul><li>Design, develop, and implement systems leveraging Large Language Models (LLMs) for various applications.</li><li>Prepare data, fine-tune models, and build data, analytics and ML Pipelines to support</li><li>Collaborate with business partners and key stakeholders to understand their needs and present insights and solutions.</li><li>Build innovative AI solutions tailored to business requirements.</li><li>Utilize cloud technologies in Azure and/or AWS for deploying and managing AI models and solutions.</li><li>Communicate complex technical concepts and results to non-technical audiences effectively.</li><li>Stay current with advancements in AI and apply them to solve business challenges.</li><li>Participate in efforts to improve enterprise adoption and proficiency in the use of AI tools</li><li>Lead the design and development of solutions using Agentic AI</li></ul> Requirements: Basic Qualifications: <ul><li>Bachelor’s or Master’s in Computer Science, Mathematics, Statistics, or a related field.</li><li>8+ years of experience in software engineering, data science, AI, or a related field.</li><li>Proficiency in software development and statistical analysis.</li><li>Experience with Large Language Models and their applications.</li><li>Strong communication skills and the ability to present technical results to business stakeholders.</li><li>Experience with solution architecting and design.</li><li>Hands-on experience with cloud platforms such as Azure and/or AWS.</li><li>Proficiency in programming languages such as Python, R, or similar.</li><li>Strong problem-solving skills and the ability to work independently as well as part of a team.</li></ul> Preferred Qualifications: <ul><li>Experience with large language models and supporting workflows.</li><li>History of project leadership and development.</li><li>Familiarity with Agile development.</li><li>Experience in applications on sales, marketing, and market research.</li><li>Design, develop, and implement systems leveraging Large Language Models (LLMs) for various applications.</li><li>Prepare data, fine-tune models, and build data, analytics and ML Pipelines to support.</li><li>Collaborate with business partners and key stakeholders to understand their needs and present insights and solutions.</li><li>Build innovative AI solutions tailored to business requirements.</li><li>Utilize cloud technologies in Azure and/or AWS for deploying and managing AI models and solutions.</li><li>Communicate complex technical concepts and results to non-technical audiences effectively.</li><li>Stay current with advancements in AI and apply them to solve business challenges.</li><li>Participate in efforts to improve enterprise adoption and proficiency in the use of AI tools.</li><li>Lead the design and development of solutions using Agentic AI.</li></ul>

Role Description: <ul><li>The Program Manager in the DDN India Site Leader’s office leads and manages strategic initiatives, ensuring alignment with organizational goals and driving operational excellence.</li><li>He/she oversees multiple initiatives, manage stakeholders, and facilitate communication across various teams.</li><li>His/her responsibilities include strategic planning, risk management, budget management, operational excellence and performance reporting to the Site Leader.&nbsp;</li></ul> Responsibilities: <ul><li>Strategic Alignment: Ensure all initiatives in the site are aligned with the overall strategic objectives of the site, as defined by Site Leader.</li><li>Program Planning and Execution: Develop comprehensive program plans, including timelines, budgets, and resource allocation, and oversee the execution of these plans.</li><li>Cross-Functional Leadership: Coordinate teams across different departments, fostering collaboration and ensuring effective communication among all teams.</li><li>Stakeholder Management: Manage relationships with key stakeholders, including executives, engineering leaders, project managers, and external partners, keeping them informed of progress and addressing any concerns.</li><li>Risk Management: Identify potential risks and develop mitigation strategies to ensure success of all initiatives.</li></ul> Requirements: <ul><li>MBA from premier institute with bachelor’s degree in engineering (Mechanical, Electrical, Electronics) is required.&nbsp;</li><li>10+ years in strategy/operational excellence/initiatives management in a global industrial/engineering/management environment.</li><li>Strong program management experience: Proven ability to manage complex, cross-functional programs/initiatives from start to finish.</li><li>Excellent communication and interpersonal skills: Ability to effectively communicate with stakeholders at all levels of the organization.</li><li>Strategic thinking and problem-solving: Ability to think critically, analyze complex situations, and develop effective solutions.</li></ul>

Responsibilities: 1. Team Leadership <ul><li>Manage, mentor, and develop a team of Quality and Reliability Engineers.</li><li>Assign projects and tasks based on individual strengths and organizational priorities.</li><li>Conduct performance evaluations and provide coaching for continuous improvement.</li><li>Lead cross-functional problem-solving teams to address customer quality issues, reduce DPPM, and lower the cost of poor quality.</li></ul> 2. Quality Assurance <ul><li>Develop and implement robust quality control processes and procedures.</li><li>Oversee customer quality audits and ensure compliance with our client quality policies and customer requirements.</li><li>Analyze quality data and metrics to identify trends and areas for improvement.</li></ul> 3. Failure Analysis <ul><li>Lead structured failure investigations (e.g., fault tree analysis) to determine root causes and corrective actions.</li><li>Coordinate product testing related to customer-reported issues.</li><li>Serve as the primary quality interface with customers on escalations, reliability matters, and compliance.</li></ul> 4. Project Management <ul><li>Lead quality and reliability improvement projects from concept through completion.</li><li>Collaborate cross-functionally with Sales, Engineering, and Operations to align on customer quality objectives.</li><li>Support supplier reviews, customer audits, and on-site technical support.</li><li>Conduct periodic business reviews with key customers on DDN quality and reliability performance.</li></ul> 5. Continuous Improvement <ul><li>Identify opportunities for process optimization, cost reduction, and improved efficiency.</li><li>Implement Lean and Six Sigma methodologies to drive continuous improvement.</li><li>Collaborate with Engineering and Sales to share the DDN strategic quality roadmap and strengthen customer partnerships.</li></ul> 6. Reporting and Communication <ul><li>Prepare and present reports on quality and reliability metrics to senior leadership.</li><li>Communicate effectively with internal and external stakeholders on quality matters and escalations.</li><li>Provide Voice of the Customer (VoC) feedback to Product Management, Engineering, and Manufacturing to mitigate risks.</li></ul> 7. Tactical Initiatives <ul><li>Proactively identify and remove roadblocks affecting quality and customer satisfaction.</li><li>Drive urgency and accountability across teams to meet customer expectations.</li><li>Bridge communication between customers and internal teams to ensure timely problem resolution.</li></ul> Requirements: Qualifications and Experience <ul><li>Education: Bachelor’s degree in Electrical, Mechanical, or related Engineering field; Master’s degree preferred.</li><li>Experience: Minimum 7 years in Quality Assurance or Reliability Engineering, including at least 3 years in a managerial or global capacity.</li></ul> Technical Skills: <ul><li>Strong knowledge of Quality Management Systems (QMS), Statistical Process Control (SPC), Gage R&amp;R, and reliability tools.</li><li>Experience with failure analysis using structured methodologies (e.g., fault tree analysis).</li></ul> Certifications: <ul><li>Six Sigma Black Belt, ASQ Certified Quality Engineer (CQE), or equivalent preferred.</li></ul> Soft Skills: <ul><li class="ql-indent-1">Strong leadership and team development skills.</li><li class="ql-indent-1">Excellent problem-solving, communication, and interpersonal abilities.</li><li class="ql-indent-1">Demonstrated customer interface experience in data center interconnect technology.</li><li class="ql-indent-1">Executive-level presence with the ability to influence across all levels of the organization.</li></ul>

Responsibilities: <ul><li>Lead the Operational Excellence strategy through sponsorship and facilitation of Kaizen events.</li><li>Coach and mentor tool owners and team members on Operational Excellence practices.</li><li>Facilitate and deliver training on Lean and Continuous Improvement tools (e.g., 5S, TPM, Value Stream Mapping).</li><li>Identify, communicate, and implement improvement and cost-saving opportunities.</li><li>Monitor and report progress on Operational Excellence initiatives and performance metrics.</li><li>Manage systems for tracking productivity and savings, collaborating with cross-functional teams.</li><li>Support manufacturing lines with Capacity Analysis and the creation, training, and governance of operational standards.</li></ul> Supervision This position directly supervises: <ul><li>Continuous Improvement Analysts.</li><li>Manufacturing Technicians (Industrial Engineering roles).</li><li>Operational Excellence Interns.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Industrial Engineering or related field (required).</li><li>Lean Certification (required).</li><li>Master’s Degree in Engineering or Business (preferred).</li><li>Minimum 5 years of experience in Operational Excellence or related roles.</li><li>Bilingual (English/Spanish) preferred.</li><li>Skills and Competencies (Desirable).</li><li>Knowledge of Change Management (certification preferred).</li><li>Proficiency in Microsoft Office 365.</li><li>Advanced skills in Excel (Pivot Tables, Macros), PowerPoint, MS Project, AutoCAD, Minitab, and simulation software.</li><li>Basic knowledge of Power BI dashboards and Power Automate (or similar tools).</li><li>Strong understanding of problem-solving techniques, Lean Six Sigma, and process improvement methodologies.</li><li>Proven experience supervising and developing engineers.</li><li>Excellent communication, teamwork, and leadership skills.</li><li>Ability to work under pressure and influence stakeholders at all levels.</li></ul>

Responsibilities: <ul><li>Own the global strategy to develop “where to play” and “how to win” plans by combining deep market and customer insights with knowledge of products and go-to-market strengths.</li><li>Gather and synthesize actionable market and application knowledge, including products, competitors, market trends, technology roadmaps, and regulations.</li><li>Deliver growth plans covering both strategic (long-term trajectory) and tactical (6–12 months action plans) horizons, and lead the implementation of those plans.</li><li>Identify, assess, and execute value-creation opportunities across growth vectors, including commercial go-to-market, market and portfolio expansion (organic or inorganic), strategic partnerships, and acquisitions.</li><li>Source contacts within target customer functions to support sales teams in creating initial footholds for customer development, including qualification, specification, and commercial negotiations.</li><li>Co-own (with sales) the customer strategy and revenue/new opportunity pipeline within the Data Center industry. Drive pipeline growth in partnership with sales and marketing teams through value proposition development, communication, and sales coverage optimization.</li><li>Maximize opportunity pipeline conversion by participating in pipeline reviews, providing input into major project proposals and quotes to enhance win rates, and supporting sales and product management teams with customer presentations for major opportunities.</li><li>Partner with marketing teams to develop and execute initiatives that position the organization as a leader and trusted advisor to customers through content such as whitepapers, webinars, tradeshows, and other technical marketing activities.</li><li>Monitor market evolution and innovations, providing structured support, scanning, and insights into near- and far-adjacent future market opportunities. Keep key stakeholders updated on trends and translate insights into actionable growth and market share expansion plans.</li><li>Act as the champion for the Data Center market by setting direction, driving investment decisions, ensuring sharing of learnings across regions, and positioning the organization to succeed in the market.</li><li>Facilitate cross-region sharing of learnings and market trends and advise on global and regional strategy.</li></ul> Key Objectives / Measurements <ul><li>Development of a strategy to win target market segments, including application roadmaps and plans for portfolio expansion into product adjacencies through partnerships or acquisitions.</li><li>Identification of substantiated growth opportunities and pipeline, including the number and quality of product &amp; technology roadmaps and strength of M&amp;A pipeline.</li><li>Revenue growth, market share gains, and margin expansion in the Data Center market.</li></ul> Requirements: Qualifications and Experience <ul><li>Minimum 10 years of experience in strategy, strategic business/market development, or product management roles at leading companies in Renewables, Utilities, or Industrial sectors.</li><li>Bachelor’s degree in Business, Science, or Engineering required; advanced degree preferred.</li><li>Deep understanding of the Data Center market and broader industry landscape, including key players, current and future trends, and growth vectors. Prior working experience in the Data Center business is preferred (e.g., hyperscale/colocation data center owners, OEMs, electrical contractors, or extensive networks within these companies).</li><li>Demonstrated success with strategic and market analytical processes, including market segmentation, strategic planning, competitive analysis, market research, new product development and launch, and strategic marketing.</li><li>Strong teamwork and leadership skills; proven ability to deliver results in cross-functional and cross-cultural environments.</li><li>Ability to influence individuals at all organizational levels.</li><li>Strong oral and written communication skills; ability to convey complex topics effectively to cross-cultural and functional audiences, including senior executives.</li><li>Willingness to travel up to 50% for industry conferences, customer visits, and organizational meetings.</li><li>Professional working proficiency in English.</li></ul>

Responsibilities: <ul><li>Region coverage South India (Andhra Pradesh / Telangana /Karnataka / Tamil Nadu / Kerala).&nbsp;</li><li>Conduct market research to identify potential customers in the F&amp;B&amp;S Sector in South India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase company products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.&nbsp;</li><li>Work closely with the company product development team to identify and develop new products that meet the specific needs of the PI - F&amp;B&amp;S in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.&nbsp;</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.&nbsp;</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM&nbsp;</li></ul> Requirements:﻿ <ul><li>Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industry.&nbsp;</li><li>Possess excellent written and spoken English communication skills.</li></ul>

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122 project estimation Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Operations Manager

Assistant Regional Brand Manager

Senior AI Engineer

Program Manager

Manager II – Quality & Reliability Engineer

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

F&B Sales Engineer

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Skills

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122 project estimation Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Operations Manager

Assistant Regional Brand Manager

Senior AI Engineer

Program Manager

Manager II – Quality & Reliability Engineer

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

F&B Sales Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.