Service Delivery Manager

Continuous Improvement Analyst III

Central Demand Planner

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

Key Account and E-Commerce Manager

Senior AI Engineer

Warehouse / Logistics Manager

Program Manager

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The role drives Continuous Improvement initiatives (our client transformations) to support plant strategy, enhance operational excellence, and deliver measurable improvements in efficiency, quality, and cost savings.</li><li>The analyst will mentor practitioners, facilitate Kaizen, lead value stream projects, and embed lean practices across the site.</li></ul> Responsibilities <ul><li>Drive our client deployment, critical project reviews, and KPI tracking.</li><li>Mentor and coach Kaizen facilitators and site practitioners.</li><li>Lead value stream mapping, implement lean inventory systems (Kanban, JIT, supermarkets, two-bin).</li><li>Facilitate site-wide Kaizen events and track closure of action plans.</li><li>Provide training on our client foundations, lean tools, and digital factory usage.</li><li>Report site-level performance against strategy deployment targets and star assessment levels.</li><li>Collaborate with supply chain and operations to reduce WIP, improve flow, and sustain CI culture.</li></ul> Requirements <ul><li>BE/B.Tech (Mechanical/Production/Automotive).</li><li>8–10 years of hands-on experience in the Automotive industry.</li><li>Strong knowledge and application of Lean tools &amp; methodologies.</li><li>Six Sigma Green Belt certification(Pref).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to coach across shop floor to senior management.</li><li>Adaptability and resilience in dynamic CI environments.</li></ul>

Responsibilities: <ul><li>Lead the Global Demand Planning Cycle of the S&amp;OP process: Own and execute the monthly demand process from system handover to consensus sign-off. </li><li>Coordinate inputs from Sales, Product Management, and Finance, and ensure outputs feed into supply planning and S&amp;OP.</li></ul> Improve Forecast Accuracy:&nbsp; <ul><li>Drive measurable improvements in MAPE, Bias, and Forecast Adherence. Use data-driven techniques and root-cause analysis to understand gaps and implement corrective actions.</li></ul> Bridge Strategy and Execution:&nbsp; <ul><li>Translate commercial assumptions and market intelligence into an aligned, actionable forecast that drives capacity, procurement, and financial planning.</li></ul> Advance Tools and Reporting:&nbsp; <ul><li>Develop and maintain robust forecasting reports and KPIs using Excel, Power BI (or Tableau), and SAP IBP. </li><li>Push the team toward automated, visual, and insightful reporting.</li><li>Facilitate Consensus and Governance: Orchestrate monthly consensus meetings and prepare executive-ready materials that clearly communicate changes, assumptions, and risks.</li></ul> Support Constrained Planning:&nbsp; <ul><li>Collaborate with the Supply Planner to identify constraint-driven adjustments and simulate scenarios to evaluate trade-offs.</li><li>Enhance Collaboration and Accountability: Act as the single point of contact for demand planning across regions. Push for timely inputs, challenge assumptions, and ensure cross-functional accountability.</li></ul> Lead Process Improvements:&nbsp; <ul><li>Identify inefficiencies and design solutions—whether it’s template optimization, system enhancements, or training stakeholders on best practices.</li></ul> Support S&amp;OP Strategy:&nbsp; <ul><li>Contribute actively to the broader S&amp;OP cycle, including confidence-level strategies, forecast version control, and long-range planning exercises.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain, Engineering, Business, or related field; Master’s preferred</li><li>Minimum 5 years of experience in demand planning or S&amp;OP in a multinational environment</li><li>Demonstrated ability to work independently and proactively influence cross-functional teams</li><li>High proficiency in Excel and Power BI (or Tableau); experience with SAP IBP is strongly preferred</li><li>Strong business acumen and communication skills; able to translate data into decisions</li><li>Fluent in English</li></ul>

Responsibilities: EH&amp;S (Environment, Health &amp; Safety): <ul><li>Promote a culture of safety across the organization.</li><li>Ensure personnel adhere to established safety guidelines, procedures, and policies.</li><li>Implement lessons learned from security incidents at other facilities to maintain a safe environment.</li></ul> Quality: <ul><li>Promote a culture of quality throughout operations.</li><li>Ensure the operations team follows procedures in their respective areas.</li><li>Support audits from clients and regulatory entities.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).</li></ul> Production: <ul><li>Foster a respectful, dynamic, and challenging work environment.</li><li>Ensure the fulfillment of internal and external operational goals.</li><li>Uphold ethical and regulatory standards in all team behavior.</li><li>Develop and maintain a 5S culture to support efficient operations.</li></ul> Requirements: Competencies &amp; Skills: Core Competencies: <ul><li>Technical Learning: Demonstrated understanding and experience in intensive manufacturing processes.</li><li>Problem Solving: Subject Matter Expert (SME) in complex problem-solving; able to guide teams through solution analysis.</li><li>Ethics and Values: Uphold company values consistently, rewarding alignment and addressing deviations.</li><li>Action Oriented: Energetic and proactive in addressing operational challenges.</li></ul> Job-Specific Knowledge, Skills, and Abilities: <ul><li>Advanced computer skills (Microsoft Word, Excel, etc.).</li><li>Assertive communication and interpersonal skills.</li><li>Strong planning, organizational, implementation, and monitoring skills to ensure Gantt chart and goal achievement.</li><li>Blueprint interpretation and reading.</li><li>Ability to work effectively under pressure.</li><li>Delegation skills while maintaining accountability for results.</li><li>Customer service orientation.</li><li>Effective time management.</li><li>Knowledge of ISO 9002 and FDA-regulated manufacturing environments.</li><li>Experience promoting continuous improvement projects.</li></ul> Experience &amp; Educational Requirements: Experience: <ul><li>Managerial experience in operations/production.</li><li>Minimum 4 years as a senior supervisor, superintendent, or equivalent role in operations/production.</li><li>Approximately 60% office work and 40% time on manufacturing lines (36 months minimum).</li></ul> Education: <ul><li>Engineering degree or equivalent.</li><li>Master’s degree is desirable.</li></ul> Professional Training &amp; Certifications: <ul><li>Six Sigma Green Belt (preferred).</li></ul>

Responsibilities: <ul><li>Work together with Sales / Commercial team also external key distributors to consolidate sales data from different countries / market, ensuring the data accuracy, cleanliness, and integrity.</li><li>Lead the maintenance and enhancement of commercial reporting processes, including the preparation of monthly reports and the development of automated reporting solutions and dashboards.</li><li>Provide sales team with commercial analysis and reporting to support team objectives and decision-making processes.</li><li>Initiate and standardize templates (Excel and PowerPoint) for projects as required</li><li>Formulate and execute new commercial KPI tracking mechanisms to support performance evaluation.</li><li>Participate in sales / commercial pertinent projects / Global project (ie. Game Plan / Distributor Excellence Program) and collaborate cross-functionally to ensure successful implementation and alignment with organizational objectives.</li><li>Work together with Sales / Commercial team to drive the commercial plans (Calendar of Activities).</li><li>Help to manage our JBP (Joint Business Plan) and contracts through data availability</li></ul> Requirements: <ul><li>Bachelors degree in related field</li><li>Minimum 2 years working at medium to large FMCG company</li><li>Advanced Microsoft Office Excel (Commercial Dashboard, XLookup, IF conditional, Data consolidation, Data cleaning, Conditional formatting) and Power Point</li><li>Good command in English</li><li>Takes ownership, self-determination, always looking to improve, collaborative approach on cross-functional working</li></ul>

Responsibilities: <ul><li>Support the Portfolio Manager for category &amp; brand planning, grounded in consumer and customer insights.</li><li>Support the deployment of Brand Marketing Campaigns (ATL/BTL or Through-the-line Campaign Management) for key markets with full ownership &amp; leadership from campaign planning to post launch evaluation, working closely with external marketing agencies &amp; partners.&nbsp;</li><li>Support and manage innovation projects (relaunch/ NPD) including size of opportunity projection, understanding P&amp;L and compliance checking, leading &amp; working closely with innovation project team for assigned category.&nbsp;</li><li>Develop the Selling Story for new product &amp; campaign based on consumer &amp; market insight, working closely with commercial sales &amp; consumer insight team</li><li>Conduct customer research including product testing and consumer insight session for new products/ relaunch with distributor team and focus consumer groups&nbsp;</li><li>Actively recommend solutions and implement improvements for day-to-day operations with functional stakeholders internally &amp; externally&nbsp;</li><li>Plan &amp; Monitor marketing budget for key activities&nbsp;</li></ul> Requirements: <ul><li>Education Background: Preferably from marketing/ business management background&nbsp;</li><li>Education Level: Bachelor’s Degree minimum, master’s degree would be a plus</li><li>Working Experience:</li><li>3-5 or more years of experience in brand/product management/marketing (FMCG) or experience in categories related to food products, meals or infant will be a plus.</li></ul>

Role Desscription: <ul><li>The key account and e-commerce manager is responsible for driving the execution of brand and commercial strategies across digital sales channels, ensuring excellence in online presence, promotion and conversion.</li><li>This role acts as the key interface between marketing, sales and eRetailers, translating brand &amp; commercial objectives into shopper-centric initiatives that enhance visibility, engagement, and sell out performance in the digital environment.</li></ul> Responsibilities: <ul><li>Connecting with distributors to drive sales in pure e-commerce players (Lazada, Shopee etc).</li><li>Ensure excellence in execution in e-commerce across pure players and also retail e-commerces.</li><li>Omnichannel execution. Ensure 360 activation of IMC in e-commerce platforms across focus markets in SSEA.</li></ul> Key Accountabilities <ul><li>Digital Channel Strategy Execution: translate brand and sales strategies into tailored online plans for each digital customer (marketplaces, B&amp;C, quick commerce). Align and execute commercial calendars, launches, and campaigns in collaboration with Sales and Marketing teams.</li><li>% of planned activities executed according to the digital commercial calendar.</li><li>Internal alignment score with Sales and Marketing (e.g., internal NPS or feedback in JBP sessions).</li><li>Number of campaigns successfully launched by channel/platform.</li></ul> <ul><li>Visibility and Conversion: Ensure best-in-class product content, imagery, and search optimization across all eRetail platforms.</li><li>Deploy digital trade initiatives (e.g., banners, activations, product sampling) to increase brand visibility and conversion.</li><li>Share of Search (SoS) for top keywords per platform.</li><li>Conversion Rate (CVR) by priority product and platform.</li><li>% of planned digital assets (e.g., banners, feature slots) executed on time.</li></ul> <ul><li>Promo &amp; Investment Planning: Coordinate digital promotional mechanics in line with budget, ROI, and brand guidelines.</li><li>Monitor competitive pricing and promotions to adjust plans accordingly.</li><li>ROI of promotional campaigns (% return on investment).</li><li>Budget adherence rate (% of trade digital budget spent as planned).</li><li>Sell-out growth during promotional periods (vs. pre-promo baseline or LY).</li></ul> <ul><li>Performance Analysis &amp; Reporting:</li><li>Track and analyze key performance indicators (e.g., sell-out, share of shelf, conversion rates, media ROI).</li><li>Generate actionable insights to optimize future campaigns and investments.</li><li>Accuracy of reported data (target: &lt;5% margin of error).</li></ul> <ul><li>Content &amp; Assortment Management:</li><li>Maintain accurate and complete product information, ensuring consistent presence across platforms.</li><li>Support in defining digital assortment priorities and product visibility strategies by platform.</li><li>% of SKUs with compliant, high-quality content live on each platform.</li><li>Time to market for new product content.</li><li>Assortment compliance rate per retailer (e.g., % of priority SKUs listed).</li></ul> Requirements: <ul><li>Experience Capability.</li><li>Graduation Complete.</li><li>MBA (Differential).</li></ul> Language <ul><li>Advanced English</li></ul> Discipline of Knowledge. <ul><li>Administration, Economics, Marketing</li></ul> Specific knowledge of the team you lead. <ul><li>Previous experience in FMCG Industries in E-commerce or in pure e-commerce players.</li><li>Proficiency in Excel and Power Point.</li><li>Project management.</li><li>Knowledge of Tableau (BI and Dashboards) or programming language.</li></ul> Organization <ul><li>Analytical – Working with data Management.</li></ul> Communication <ul><li>Teamwork.</li><li>Resilience and self-motivation.</li><li>Logical reasoning.</li><li>Ability to prioritize and sense of urgency.</li><li>Ability to execute.</li></ul>

Responsibilities: <ul><li>Design, develop, and implement systems leveraging Large Language Models (LLMs) for various applications.</li><li>Prepare data, fine-tune models, and build data, analytics and ML Pipelines to support</li><li>Collaborate with business partners and key stakeholders to understand their needs and present insights and solutions.</li><li>Build innovative AI solutions tailored to business requirements.</li><li>Utilize cloud technologies in Azure and/or AWS for deploying and managing AI models and solutions.</li><li>Communicate complex technical concepts and results to non-technical audiences effectively.</li><li>Stay current with advancements in AI and apply them to solve business challenges.</li><li>Participate in efforts to improve enterprise adoption and proficiency in the use of AI tools</li><li>Lead the design and development of solutions using Agentic AI</li></ul> Requirements: Basic Qualifications: <ul><li>Bachelor’s or Master’s in Computer Science, Mathematics, Statistics, or a related field.</li><li>8+ years of experience in software engineering, data science, AI, or a related field.</li><li>Proficiency in software development and statistical analysis.</li><li>Experience with Large Language Models and their applications.</li><li>Strong communication skills and the ability to present technical results to business stakeholders.</li><li>Experience with solution architecting and design.</li><li>Hands-on experience with cloud platforms such as Azure and/or AWS.</li><li>Proficiency in programming languages such as Python, R, or similar.</li><li>Strong problem-solving skills and the ability to work independently as well as part of a team.</li></ul> Preferred Qualifications: <ul><li>Experience with large language models and supporting workflows.</li><li>History of project leadership and development.</li><li>Familiarity with Agile development.</li><li>Experience in applications on sales, marketing, and market research.</li><li>Design, develop, and implement systems leveraging Large Language Models (LLMs) for various applications.</li><li>Prepare data, fine-tune models, and build data, analytics and ML Pipelines to support.</li><li>Collaborate with business partners and key stakeholders to understand their needs and present insights and solutions.</li><li>Build innovative AI solutions tailored to business requirements.</li><li>Utilize cloud technologies in Azure and/or AWS for deploying and managing AI models and solutions.</li><li>Communicate complex technical concepts and results to non-technical audiences effectively.</li><li>Stay current with advancements in AI and apply them to solve business challenges.</li><li>Participate in efforts to improve enterprise adoption and proficiency in the use of AI tools.</li><li>Lead the design and development of solutions using Agentic AI.</li></ul>

Responsibilities: <ul><li>Liable for the overall warehouse, 3PL and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory.</li><li>Manages daily site logistics operations, processes, workflows, and escalation through proactive reporting and compliancy to governmental classification &amp; regulatory licensing requirements.&nbsp;</li><li>Accountable to monitor and approve site logistics spend involving freight payment.</li><li>Plan and organize daily or near-term workload to maximize productivity and on time delivery target while supporting the broader organization.</li><li>Collaborates and coordinates with inter-departmental to meet or exceed all KPIs, goals, and objectives.</li><li>Site focal point on escalations involving transportation, warehousing, brokerage operations, and packaging, and crating issue resolution.</li><li>You are responsible to ensure a safe working environment by keeping track of work areas, equipment and tools such as PPE are correctly used.</li><li>Oversee direct reports career growth and development by leading, developing and mentoring, as a contribution to support the development of a strong leadership team and warehouse operation.</li><li>Effective communication with all levels of leadership; internally and externally (customer &amp; vendors).</li><li>interaction with key stakeholders including production, planning, order fulfilment, materials management, and other supply chain teams.</li><li>Maintain inventory accuracy with appropriate materials transactions and effective communication schedules release data or all other logistics/materials requirement information to buyers, planners, manufacturing, and relevant teams.</li><li>Maintains a high standard of warehouse housekeeping/sanitation, supporting a lean work environment by promoting and delivers continuous improvement processes and programs.</li><li>Administers and accountable for government import &amp; export customs policies, tools, statistical&nbsp;</li></ul> Requirements: <ul><li>Demonstrated leading experience of a warehouse that includes successfully driving a site warehouse’s physical inventory, cycle counts and companywide stock take.</li><li>Experience in leading warehouse in supporting production e.g. like receiving, kitting, outgoing and material handling.</li><li>Experience in leading operational teams involved receiving, warehousing/inventory management, and distribution of materials, supplies, components, equipment, and finished goods.</li><li>Understand warehouse and material handling operational discipline principles and techniques involving warehouse layout, picking, inventory counting, variance resolution and discrepant receipt management.</li><li>Strong leadership and people management.</li><li>Knowledge in WMS, ERP, SAP and Microsoft office (especially excel).&nbsp;</li><li>Ability to manage individual contributors (internal and external) performing site logistics operations.</li><li>Fluent in English language and primary local language (written and verbal).</li><li>Proficiency in Mandarin is an added advantage.</li></ul>

Role Description: <ul><li>The Program Manager in the DDN India Site Leader’s office leads and manages strategic initiatives, ensuring alignment with organizational goals and driving operational excellence.</li><li>He/she oversees multiple initiatives, manage stakeholders, and facilitate communication across various teams.</li><li>His/her responsibilities include strategic planning, risk management, budget management, operational excellence and performance reporting to the Site Leader.&nbsp;</li></ul> Responsibilities: <ul><li>Strategic Alignment: Ensure all initiatives in the site are aligned with the overall strategic objectives of the site, as defined by Site Leader.</li><li>Program Planning and Execution: Develop comprehensive program plans, including timelines, budgets, and resource allocation, and oversee the execution of these plans.</li><li>Cross-Functional Leadership: Coordinate teams across different departments, fostering collaboration and ensuring effective communication among all teams.</li><li>Stakeholder Management: Manage relationships with key stakeholders, including executives, engineering leaders, project managers, and external partners, keeping them informed of progress and addressing any concerns.</li><li>Risk Management: Identify potential risks and develop mitigation strategies to ensure success of all initiatives.</li></ul> Requirements: <ul><li>MBA from premier institute with bachelor’s degree in engineering (Mechanical, Electrical, Electronics) is required.&nbsp;</li><li>10+ years in strategy/operational excellence/initiatives management in a global industrial/engineering/management environment.</li><li>Strong program management experience: Proven ability to manage complex, cross-functional programs/initiatives from start to finish.</li><li>Excellent communication and interpersonal skills: Ability to effectively communicate with stakeholders at all levels of the organization.</li><li>Strategic thinking and problem-solving: Ability to think critically, analyze complex situations, and develop effective solutions.</li></ul>

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190 project planning Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Central Demand Planner

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

Key Account and E-Commerce Manager

Senior AI Engineer

Warehouse / Logistics Manager

Program Manager

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190 project planning Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Central Demand Planner

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

Key Account and E-Commerce Manager

Senior AI Engineer

Warehouse / Logistics Manager

Program Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.