Warehouse Technician

Buyer/Planner

Field Service Engineer - Power Quality

Intermediate / Senior Data Engineer

Customer Service Manager

Technology Sales Director Paris

Senior Software Engineer

Data Engineer

Sourcing Support - Master Data

Customer Service Associate IV

Responsibilities: <ul><li>Receive, inspect, and verify incoming materials, components, and supplies against purchase orders and specifications.</li><li>Ensure proper storage of raw materials, packaging components, and controlled substances in compliance with cGMP, DEA, and safety requirements.</li><li>Accurately issue and deliver materials to production areas based on production schedules and work orders.</li><li>Operate warehouse equipment such as forklifts, pallet jacks, and material handling devices in a safe and compliant manner.</li><li>Perform cycle counts, physical inventory counts, and reconciliation of discrepancies in coordination with Inventory Control.</li><li>Maintain warehouse cleanliness, organization, and environmental conditions per site procedures and regulatory requirements.</li><li>Document all material transactions in the inventory management system, ensuring data accuracy and adherence to data integrity principles.</li><li>Prepare shipments of materials, components, or finished products in compliance with applicable regulations, including hazardous material handling requirements.</li><li>Support material sampling activities, including coordination with Quality Control for testing.</li><li>Assist in warehouse procedure creation, updates, and continuous improvement initiatives.</li><li>Ensure DEA security and access control measures are followed for controlled substances.</li><li>Collaborate with Production, Quality, Planning, and Procurement to ensure timely material availability for manufacturing operations</li></ul> Requirements: Qualifications / Experience: <ul><li>High school diploma or equivalent required; Associate’s degree preferred.</li><li>Minimum of 2 years of warehouse or material handling experience in a cGMP-regulated pharmaceutical, biotechnology, or related manufacturing environment.</li><li>Experience handling controlled substances and/or high potent APIs preferred.</li><li>Knowledge of cGMP, DEA, and OSHA requirements for material handling and storage.</li><li>Experience operating forklifts and other warehouse equipment; forklift certification preferred.</li></ul>

Responsibilities: <ul><li>Develop and execute purchase orders for raw materials, packaging components, consumables, and services in accordance with approved supplier lists and site requirements.</li><li>Maintain optimal inventory levels by balancing material availability with cost-effective order quantities.</li><li>Collaborate with Production Planning and Supply Chain to align material purchases with manufacturing schedules.</li><li>Participate and represent the site in the routine S&amp;OP meeting.</li><li>Monitor supplier performance, including on-time delivery, quality, and responsiveness, and drive corrective actions as needed.</li><li>Negotiate pricing, terms, and contracts with suppliers to achieve cost savings and value-added agreements.</li><li>Maintain accurate purchasing and planning data in the ERP system, ensuring alignment with master data and inventory control requirements.</li><li>Identify and qualify alternative suppliers to mitigate supply risks and ensure business continuity.</li><li>Coordinate with Quality Assurance and Quality Control to ensure incoming materials meet specifications and quality standards.</li><li>Support new product introduction by sourcing and securing materials in alignment with project timelines.</li><li>Generate and track Production Orders through release to ensure on time, in full deliveries to customers.</li><li>Track and report key procurement and planning metrics, such as supplier on-time delivery, inventory turns, and purchase price variance.</li><li>Ensure compliance with all cGMP, DEA, and regulatory requirements for the procurement and handling of controlled substances and high potent materials.</li><li>Participate in cross-functional process improvement initiatives to enhance supply chain efficiency and reliability</li></ul> Requirements: Qualifications / Experience: <ul><li>Bachelor’s degree in Supply Chain Management, Business Administration, or related field preferred; equivalent work experience considered.</li><li>Minimum of 3 years of procurement, planning, or supply chain experience in a cGMP-regulated pharmaceutical, biotechnology, or related manufacturing environment.</li><li>Experience with controlled substances, high potent APIs, and regulated material handling preferred.</li><li>Strong knowledge of ERP/MRP systems, purchasing processes, and inventory control principles.</li><li>Familiarity with cGMP, DEA, and FDA requirements related to materials management.</li></ul>

Responsibilities: <ul><li>Perform site acceptance testing (SAT) and functional verification</li><li>Configure protection settings, communication protocols, and monitoring software.</li><li>Ensure compliance with project specs and safety standards.</li><li>Conduct preventive and corrective maintenance on LV/MV equipment.</li><li>Analyze power quality data using analyzers and software tools.</li><li>Provide on-site and remote technical support.</li><li>Maintain proper documentation and service records.</li></ul> Requirements: Qualifications:&nbsp; <ul><li>Minimum MBO Electrical Engineering or an education in another technical field&nbsp;</li><li>Work experience with UPS in a data center environment is an advantage&nbsp;</li><li>Has electrical engineering knowledge&nbsp;</li><li>Knowledge of procedures, regulations, safety, quality and environmental aspects&nbsp;</li><li>Safety VCA basic, NEN3140, or VCA full (is a plus)&nbsp;</li></ul> Skills:&nbsp; <ul><li>Has good communication skills and is proficient in spoken and written Dutch and English&nbsp;</li><li>You have no problem traveling within and outside the Netherlands (Benelux).&nbsp;</li><li>Can convince and bind people through enthusiasm and knowledge as well as&nbsp;</li><li>good communication&nbsp;</li><li>Willing to perform on-call duties and work irregular hours.&nbsp;</li></ul>

Responsibilities: <ul><li>Designing, implementing, and optimising scalable data pipelines using Python, PySpark, and Databricks.</li><li>Driving the delivery of customer-facing data products through APIs, Databricks-based sharing, and event-driven mechanisms (e.g., Kafka or similar).</li><li>Taking ownership of end-to-end features — from scoping and development to deployment and monitoring.</li><li>Leading and participating in technical design discussions, contributing to architectural improvements and long-term data strategy.</li><li>Mentoring and coaching junior engineers actively while supporting their technical and professional development.</li><li>Collaborating with cross-functional teams to understand business requirements and translate them into technical solutions.</li><li>Conducting peer code reviews, upholding code quality standards, and championing continuous improvement practices.</li><li>Contributing to the team’s agile delivery process and provide input during planning and retrospectives.</li></ul> Requirements: <ul><li>Have extensive experience in data engineering or backend software engineering with a data focus.</li><li>Be proficient in Python, PySpark, and working within Databricks environments.</li><li>Have hands-on experience designing and delivering data products via REST APIs, event-driven systems, or data sharing platforms like Databricks Delta Sharing.</li><li>Have a solid understanding of distributed data processing, ETL/ELT workflows, and data lake/lakehouse architectures.</li><li>Have experience with cloud platforms (e.g., AWS, Azure, GCP) and modern data tooling.</li><li>Have a proven track record of mentoring or coaching other engineers.</li><li>Have effective communication and collaboration skills, including the ability to explain complex concepts to non-technical stakeholders.</li><li>Be familiar with agile development practices</li></ul>

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills: <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements: <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Overview: <ul><li>ICT has ambitious growth plans for our technology-based propositions and seeks a Technology Sales Director (m/f/d) to drive the accomplishment of these plans. In this role, you will actively seek, develop, and close new business opportunities to achieve our technology sales goals in the P&amp;C and Life insurance markets.</li><li>The role holder will be a senior colleague responsible for driving revenue growth in the North Central and Eastern European division through strategic technology sales pursuits, partnerships, and client engagement.&nbsp;</li></ul> Responsibilities: Your main areas of focus will be: <ul><li>Engage as a market-maker across NCEE focussed on large and strategic technology opportunities in which you will work collaboratively with regional, divisional and local consulting teams to help seek, develop, and close new sales pursuits</li><li>Take accountability for client retention and actively collaborate with client relationship managers.</li><li>Develop and maintain C-suite and procurement relationships, especially CTO/CIOs within select technology clients</li><li>Support and mentor fellow consultants, other technology sales colleagues, and regional proposition teams to help achieve ICT’s overall growth plans within the EMEA region</li></ul> Pipeline and Sales: <ul><li>Develop and manage a qualified pipeline through seeking out prospects, calling on potential clients and building upon existing client relationships</li><li>Identify and conduct initial triage of client needs, and develop ideas for meeting those needs, presenting information on our client capabilities, strategically cross-selling ICT and other our client businesses solutions aligned with client needs and introducing subject matter experts, as required, to win the business</li><li>Promote our client as a leader in the market with superior industry knowledge, insights, and solutions</li><li>Design and lead execution of go-to-market sales strategies and campaigns focused on new and existing clients</li><li>Engage directly with prospects to showcase our client capabilities and provide customized solutions that address their unique challenges</li><li>Collaborate with marketing and proposition leadership to create sales messages, product collateral, and increase overall market awareness</li><li>Obtain referral leads from existing clients</li><li>Identify and pursue cross- and upselling opportunities</li><li>Develop new relationships with individuals responsible for making or influencing decisions in areas relevant to our solutions</li></ul> Client Management: <ul><li>Take accountability for client retention and the development of C-suite relationships with select technology clients</li><li>Maintain consistent/high quality touch points by phone and face to face with prospects and clients.</li><li>Participate in client relationship stewardship and planning meetings</li><li>Support Client Management teams in identifying and closing opportunities</li><li>Act as a client relationship manager to select technology clients</li><li>Foster relationships with client C-suite and decision makers in areas relevant to our solutions</li></ul> People: <ul><li>Collaborate with other technology sales colleagues with regards to technology sales activities and complement the consultants go-to-market effort from a technology sales perspective&nbsp;</li><li>Help to identify and develop/mentor future technology sales talent</li></ul> Technology Product Development and Strategy: <ul><li>Work with consultants, other technology sales colleagues, and regional and global proposition teams to:</li><li>identify current and emerging market trends and client needs</li><li>provide input into the development of new products or enhancements to current products</li><li>contribute to roadmap discussions</li><li>identify and suggest potential inorganic opportunities (acquisitions, partnerships)</li><li>develop /improve or market collateral and sales messaging</li></ul> Financial metrics: <ul><li>Meet technology annual new business revenue targets</li><li>Provide guidance and participate in sales and revenue forecasting</li><li>Participate fully in the ICT practice and the achievement of the overall ICT business plan and budget</li></ul> Requirements: <ul><li>Proven success in senior client management and/or sales roles&nbsp;</li><li>Proven track record of successful pipeline development, delivery of effective sales strategies and reputation as a client-centric sales professional</li><li>Extensive understanding of and experience in insurance underwriting, actuarial (product development, valuation, financial reporting, modelling, experience studies, assumption setting), risk (including economic capital) and finance functions and related technology</li><li>Ability to learn new technology solutions and demonstrate these solutions to clients at a high level</li><li>Meticulous and analytical, confident in problem solving and decision making</li><li>Good team player with ability to influence without authority in a matrix organisation</li><li>Ambition to help insurers succeed&nbsp;</li><li>Excellent communication (written, verbal and oral) skills and interpersonal skills and ability to forge relationships at senior levels of organisations</li><li>Ability to work in a client-centric strategic and decisive manner according to tight deadlines</li><li>Availability to travel on an as needed basis including client visits, conferences, internal meetings, etc.</li><li>Minimum of 10 years of industry experience</li></ul>

Responsibilities: <ul><li>Designs and develops high quality software solutions by writing clean, maintainable and efficient codes.&nbsp;</li><li>Leads the application of internal software deployment platform, methodologies and tools to automate the deployment process, ensuring smooth and reliable releases.&nbsp;</li><li>Partners with cross functional team of product managers, designers and different engineers to gather complex requirements and deliver solutions that meet business needs.&nbsp;</li><li>Writes and maintains complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.&nbsp;</li><li>Suggests options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability.&nbsp;</li><li>Builds and maintains comprehensive documentation for complex software applications, deployment processes and system configurations.&nbsp;</li><li>Provides technical support and troubleshooting for complex issues with deployed applications to ensure minimal downtime and fast resolution.&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience.&nbsp;</li><li>Typically reflects 5 years or more of relevant experience.&nbsp;</li><li>Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.&nbsp;</li></ul>

Role Overview: <ul><li>We are building a new data engineering team to support a strategic move from legacy data estates to a modern data platform built on Databricks.&nbsp;</li><li>This role plays a key part in re-engineering existing systems, improving scalability, and enabling future innovation.</li></ul> Responsibilities: <ul><li>Lead the transition of legacy data systems to Databricks, ensuring reliability and performance.</li><li>Design, build, and maintain robust, scalable data pipelines to support analytical and operational use cases.</li><li>Collaborate closely with subject matter experts, product teams, and business stakeholders to understand and implement business logic accurately.</li><li>Apply data engineering and programming best practices to ensure high-quality, maintainable, and secure solutions.</li><li>Mentor junior engineers, fostering technical growth and promoting knowledge sharing across the team.</li><li>Participate in code reviews, architectural discussions, and technical decision-making to uphold engineering standards.</li></ul> Requirements:&nbsp; Required Skills &amp; Experience: <ul><li>Hands-on experience in software or data engineering roles.</li><li>Strong proficiency in Python and working knowledge of PySpark.</li><li>Experience or strong interest in Databricks.</li><li>Solid understanding of SQL and structured data.</li><li>Experience with cloud platforms (AWS preferred; Azure/GCP acceptable).</li><li>Familiarity with REST APIs and event-driven architectures.</li><li>Experience using Git or similar version control systems.</li><li>Strong problem-solving skills and collaborative mindset.</li></ul> Preferred Experience: <ul><li>Experience working on data platform modernization or migration projects.</li><li>Ability to refactor and improve legacy codebases.</li><li>Exposure to AI/ML data pipelines is an advantage.</li></ul>

Responsibilities: <ul><li>Establish and maintain data quality metrics and KPIs, regularly monitoring and reporting on data quality issues, trends, and improvements (also in VBA, SQL)</li><li>Collaborate with stakeholders, including supply chain planners, IT teams, and business leaders, to identify master data requirements and define data governance policies and procedures.</li><li>Lead the identification, collection, and validation of master data from various sources, ensuring data accuracy and integrity throughout the data lifecycle.</li><li>Define and implement data cleansing, enrichment, and standardization processes to improve data quality and usability.</li><li>Drive the adoption and utilization of master data management tools and systems, providing guidance and support to users, and ensuring data integrity and consistency across platforms.</li><li>Collaborate with IT teams to design, implement, and enhance master data management systems and infrastructure, aligning with business requirements and best practices.</li><li>Provide guidance and training to supply chain planning teams on master data management processes, standards, and tools, promoting data governance awareness and adherence.</li><li>Stay updated on industry trends, best practices, and emerging technologies related to master data management, and proactively identify opportunities for improvement and innovation.</li><li>Lead data-related projects and initiatives, coordinating cross-functional teams, managing timelines and deliverables, and ensuring successful project execution.</li></ul> Requirements: Education, Technical Qualification &amp; Experience: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Information Systems, or a related field.</li></ul> Professional Experience (years in what processes and function): <ul><li>Proven experience 1-2 years master data management, data governance, or a related field, preferably in a supply chain planning environment.</li><li>Strong knowledge of supply chain planning processes, including demand planning, inventory management, and production planning.</li><li>Proficiency in utilizing master data management tools and systems (e.g., SAP, Tableau, VBA, SQL.).</li><li>Solid understanding of data governance principles, data quality management, and data lifecycle management.</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Experience with data analysis and reporting, using tools such as Excel, Tableau, or Power BI.</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Need to be detail oriented and able to communicate to cross functional teams.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines effectively.</li></ul>

Role Description: <ul><li>Clients Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. </li><li>They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about Clients products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Clients Extraordinary Customer Experience strategy.</li><li>This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.</li></ul> Responsibilities: Key performance responsibilities : <ul><li>Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers. KPI’s are STR, CES, FCR, and efficiency.</li><li>Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys.&nbsp;</li><li>Metric - NPS/Transactional Survey.</li><li>Customer Relationship &amp; Satisfaction.</li><li>Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries.</li><li>Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters.&nbsp;</li><li>Customer visits might be required.</li><li>Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications.</li><li>Manage Service Delivery Process/Execution</li><li>Manage escalations for your customers.</li><li>Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments, backlog management.</li><li>Follow up on quotes and quality issues.</li></ul> Manage Interfaces &amp; Build Service Culture <ul><li>Act as voice of the Customer for internal support departments.</li><li>Participate in development training and process improvement projects to expand and challenge learning new ideas and processes.</li><li>Take ownership for actions and follow through on tasks until resolved.</li></ul> Requirements: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SFDC (salesforce) is a big advantage. <ul><li>All candidates are required to be fluent in English.</li><li>Flexibility to work in US shift hours (6 pm to 3:30 am).</li><li>Education Experience: Any Graduation/Post Graduation.</li><li>Employment Experience: 6+ years.</li><li>SAP experience preferred (SD module).</li><li>Should be from Product based company (Manufacturing Industry).</li><li>Should have complete knowledge on Quote To Cash process.</li></ul>

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126 quality director Jobs found

Warehouse Technician

Buyer/Planner

Field Service Engineer - Power Quality

Intermediate / Senior Data Engineer

Customer Service Manager

Technology Sales Director Paris

Senior Software Engineer

Data Engineer

Sourcing Support - Master Data

Customer Service Associate IV

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Skills

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126 quality director Jobs found

Warehouse Technician

Buyer/Planner

Field Service Engineer - Power Quality

Intermediate / Senior Data Engineer

Customer Service Manager

Technology Sales Director Paris

Senior Software Engineer

Data Engineer

Sourcing Support - Master Data

Customer Service Associate IV

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.