Service Delivery Manager

Continuous Improvement Analyst III

Industrial Engineering & Operational Excellence Manager

Senior Frontend Engineer

Supervisor – Quality and Reliability Engineer

Senior Site Quality Manager

Sales Manager

GL Accountant

AR Accountant

Validation Manager

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The role drives Continuous Improvement initiatives (our client transformations) to support plant strategy, enhance operational excellence, and deliver measurable improvements in efficiency, quality, and cost savings.</li><li>The analyst will mentor practitioners, facilitate Kaizen, lead value stream projects, and embed lean practices across the site.</li></ul> Responsibilities <ul><li>Drive our client deployment, critical project reviews, and KPI tracking.</li><li>Mentor and coach Kaizen facilitators and site practitioners.</li><li>Lead value stream mapping, implement lean inventory systems (Kanban, JIT, supermarkets, two-bin).</li><li>Facilitate site-wide Kaizen events and track closure of action plans.</li><li>Provide training on our client foundations, lean tools, and digital factory usage.</li><li>Report site-level performance against strategy deployment targets and star assessment levels.</li><li>Collaborate with supply chain and operations to reduce WIP, improve flow, and sustain CI culture.</li></ul> Requirements <ul><li>BE/B.Tech (Mechanical/Production/Automotive).</li><li>8–10 years of hands-on experience in the Automotive industry.</li><li>Strong knowledge and application of Lean tools &amp; methodologies.</li><li>Six Sigma Green Belt certification(Pref).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to coach across shop floor to senior management.</li><li>Adaptability and resilience in dynamic CI environments.</li></ul>

Responsibilities: <ul><li>Lead the Operational Excellence strategy through sponsorship and facilitation of Kaizen events.</li><li>Coach and mentor tool owners and team members on Operational Excellence practices.</li><li>Facilitate and deliver training on Lean and Continuous Improvement tools (e.g., 5S, TPM, Value Stream Mapping).</li><li>Identify, communicate, and implement improvement and cost-saving opportunities.</li><li>Monitor and report progress on Operational Excellence initiatives and performance metrics.</li><li>Manage systems for tracking productivity and savings, collaborating with cross-functional teams.</li><li>Support manufacturing lines with Capacity Analysis and the creation, training, and governance of operational standards.</li></ul> Supervision This position directly supervises: <ul><li>Continuous Improvement Analysts.</li><li>Manufacturing Technicians (Industrial Engineering roles).</li><li>Operational Excellence Interns.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Industrial Engineering or related field (required).</li><li>Lean Certification (required).</li><li>Master’s Degree in Engineering or Business (preferred).</li><li>Minimum 5 years of experience in Operational Excellence or related roles.</li><li>Bilingual (English/Spanish) preferred.</li><li>Skills and Competencies (Desirable).</li><li>Knowledge of Change Management (certification preferred).</li><li>Proficiency in Microsoft Office 365.</li><li>Advanced skills in Excel (Pivot Tables, Macros), PowerPoint, MS Project, AutoCAD, Minitab, and simulation software.</li><li>Basic knowledge of Power BI dashboards and Power Automate (or similar tools).</li><li>Strong understanding of problem-solving techniques, Lean Six Sigma, and process improvement methodologies.</li><li>Proven experience supervising and developing engineers.</li><li>Excellent communication, teamwork, and leadership skills.</li><li>Ability to work under pressure and influence stakeholders at all levels.</li></ul>

Responsibilities: <ul><li>Create and implement interactive, user-friendly, and visually appealing user interfaces (UIs) for web applications.</li><li>Develop robust front-end architectures, write high-quality code, and perform code reviews to maintain standards.&nbsp;</li><li>Ensure applications are fast, responsive, and scalable across various devices and platforms by optimizing loading times and performance.&nbsp;</li><li>Research, evaluate, and adopt new front-end technologies and frameworks (Angular, React) to keep products at the groundbreaking.&nbsp;</li><li>Collaborate with our team to create user-friendly web3 applications.</li><li>Develop responsive and intuitive UIs with React, Next.js, HTML, CSS, and JavaScript/TypeScript.</li><li>Work with WAGMI, Viem to interact with smart contracts.</li><li>Work with Redux and/or MobX for smooth state management.</li><li>Work with REST APIs and GraphQL for backend communication.</li></ul> Requirements: <ul><li>Proven experience as a senior frontend engineer, with a track record of delivering high-quality web applications.</li><li>Strong proficiency in JavaScript/TypeScript languages.</li><li>Expertise in frontend frameworks: Angular and/or React.</li><li>Hands-on experience with RxJS library and state management systems: NGRX, NGXS.</li><li>Experience in writing and support unit tests (Karma, Jasmine, Spectator).</li></ul>

Responsibilities: <ul><li>Manage the day-to-day activities of the team in a safe environment and be responsible for Health and Safety goals.</li><li>Deliver on all KPIs that help the business achieve its objectives.</li><li>Lead and drive QA initiatives within the functional area.</li><li>Provide quality input and support to Manufacturing, Engineering, Prototype, and Commercial functions.</li><li>Lead, coordinate, and maintain risk assessment documentation (e.g., FMEAs).</li><li>Investigate the root cause of quality issues and implement timely and effective corrective actions to prevent recurrence for both customer and internal issues.</li><li>Strategically lead new product introduction (NPI) and contract reviews from a QA perspective.</li><li>Prepare and update Operations procedures and associated documentation.</li><li>Overall responsibility for functional area GMP standards and compliance, including promoting quality awareness.</li><li>Establish inspection standards, sampling plans, and test methods.</li><li>Report quality metrics to management.</li><li>Develop strong links with customer organizations and other project stakeholders.</li><li>Review validation documentation for the functional area.</li><li>Perform and support internal and external audits to ISO and FDA requirements.</li><li>Actively contribute to the continuous improvement of the Quality Management System.</li><li>Supervise and provide direction to quality personnel.</li><li>Perform other tasks as directed by the Operations Quality Manager in line with company goals.</li></ul> Requirements: <ul><li>Level 8 degree in Science, Engineering, or related field.</li><li>Minimum of 5 years industry experience in a medical device manufacturing environment.</li><li>People management experience.</li></ul> Key Requirements <ul><li>Clear understanding of medical device quality systems and requirements, including measurement techniques.</li><li>Experience managing and leading a team.</li><li>Strong CAPA experience.</li><li>Strong root cause analysis and problem-solving skills.</li><li>Knowledge of FDA and ISO Quality systems for medical device companies is desirable.</li><li>Experience in new product introduction (NPI) and manufacturing process transfers is desirable.</li><li>Demonstrated excellent organizational skills and ability to work independently.</li><li>Excellent written and verbal communication skills.</li></ul>

Responsibilities: <ul><li>Lead and develop the quality team, fostering a culture of continuous improvement and cross-department collaboration.</li><li>Partner with manufacturing, engineering, and global quality teams to ensure product quality, process capability, and regulatory compliance.</li><li>Champion and uphold plant-wide quality standards, policies, and systems in alignment with corporate and customer requirements.</li><li>Monitor and report key quality performance indicators (e.g., customer complaints, internal defects) and provide actionable insights to plant leadership.</li><li>Manage internal and external audits and ensure audit readiness across the facility.</li><li>Oversee plant-wide quality improvement initiatives to reduce defects and scrap and improve process control and product reliability.</li><li>Lead root cause analysis, corrective actions, and continuous improvement efforts to address recurring quality issues.</li><li>Collaborate with engineering and production teams to ensure new product introduction (NPI) meets quality standards.</li><li>Mentor and coach quality team members to foster a high-performance culture.</li><li>Travel as required to support internal and external customer needs and NPI programs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Quality, or a related technical field (preferred).</li><li>8+ years of progressive quality experience in a manufacturing environment.</li><li>Strong knowledge of ISO 9001 and regulatory compliance standards.</li><li>Minimum of 3 years in a leadership role managing quality teams.</li><li>Expertise in Lean Manufacturing and advanced quality methodologies.</li><li>Proven experience with 8D problem solving, FMEA, DOE, SPC, and safe launch processes.</li><li>Proficiency in quality data analysis tools such as Minitab, JMP, or similar.</li><li>Excellent communication, analytical, and leadership skills, with the ability to inspire and motivate teams.</li></ul>

Responsibilities: Key Activities:&nbsp; <ul><li>Selling products by establishing contact and developing relationships with prospects.</li><li>Comprehensive understanding of customers’ market dynamics, segments and trends.</li><li>Engage with our Key Accounts at all levels.</li><li>New business lead generation.</li><li>Business prospecting and targeting.</li><li>Identification of new opportunities to deliver revenue and profitability growth.</li><li>Manage Sales process from enquiry through qualification to order completion.</li><li>Build strong and long-lasting customer relationships and understand their needs.</li><li>Management of sales pipeline through Opportunity Pipeline Tracker.</li><li>Support global commercial teams on deployment of regional, key account management strategies.</li></ul> Sales Planning and Market Development&nbsp; Key Activities:&nbsp; <ul><li>Develop and implement sales plan.</li><li>Effective customer preparation.</li><li>Delivery of market segmentation matrix.</li><li>Pitching relevant products to customers.</li><li>Support customer forecasting process with other sites.</li><li>Drive new products/solutions with innovation team from the market insights and customer needs gathered.</li><li>Attendance of Regional Sales meetings.</li></ul> Performance Management&nbsp; Key Activities:&nbsp; <ul><li>Continuous review of market performance versus the annual plan with creation of action plans to address areas of under-performance, driving new activity.</li><li>Market trend analysis and competitor activities within the region.</li><li>Pro-actively act from “Voice of the Customer” survey.</li><li>Tracking performance through Salesforce.com.</li></ul> KPI’s: Market sales and profitability versus plan and prior year. Customer feedback from VOC survey. Sales pipeline conversion rate. Sales growth&nbsp; Requirements: <ul><li>Degree (Accounting, Engineering, Business and Marketing majors strongly encouraged).</li><li>5-7 years of experiences in the relevant industries.</li><li>Experience in ERP systems (e.g. IBM Cognos), database management and advanced Excel / Access user</li><li>Strong analytical skills with attention to details.</li><li>Energetic self-starter possessing self-confidence and maturity</li><li>Excellent presentation skills.</li><li>Excellent verbal, writing and listening skills.</li><li>Strong negotiation skills to close deals under time and pressure.</li><li>Passion for sales and business growth Project management skills.</li><li>Highly self-motivated, ambitious, resourceful and driven.</li><li>Capable of working under pressure.</li><li>Strong sense of prioritization with the ability to quickly move from one task to another.</li><li>A flair for innovative business proposals.</li><li>Good understanding of business processes, including sales, supply chain and customer service.&nbsp;</li></ul>

Responsibilities: <ul><li>Key role for all accounting issues, quality control and interface external in GBS</li><li>Responsible for audit PBC list preparation and follow up&nbsp;</li><li>Responsible for fixed assets related activities esp. in sub-ledger</li><li>Master data analysis and maintenance</li><li>Ensure the integrity of the financial records, reporting and processes&nbsp;</li><li>Execute accounting activities to ensure the consistence with LEAP and China GAAP</li></ul> Requirements: <ul><li>College degree or above in Finance or Accounting</li><li>1-2 years experience of independent GL accountant experience; additional FA accountant experience preferred; Chinese entity service experience preferred</li><li>Solid understanding of Chinese / US GAAP and practice</li><li>Experience with ERP (eg. QAD) and Hyperion preferred</li><li>Strong sense of work responsibility &amp; accountability&nbsp;</li><li>Accuracy/Attention to detail</li><li>Excellent Mandarin speaking / reading / writing skills and good English speaking / reading / writing skills</li></ul>

Responsibilities: <ul><li>Ensure timely and accurate posting for sales recognition and cash application.</li><li>Ensure timely and accurate bank draft related posting.</li><li>Issue or monitor the VAT invoice issuing.</li><li>Do the monthly sales VAT reconciliation&nbsp;</li><li>Perform regular AR report&nbsp;</li><li>Perform regular Fapiao management per the tax rules&nbsp;</li><li>VAT in verification&nbsp;</li><li>AR overdues management</li><li>Perform accounts reconciliation for AR related sub-ledger</li><li>Perform PBC list regarding AR sub-ledger parts per audit request</li><li>Support AR related projects if needed</li><li>Other financial responsibilities assigned by Supervisors</li><li>Regularly reconcile AR statement with suppliers&nbsp;</li></ul> Requirements: <ul><li>Accountant’s qualification certificate required&nbsp;</li><li>English/Chinese Writing/Speaking</li><li>Accuracy/Attention to detail</li><li>QAD experiences preferred</li><li>Good computer application, Microsoft Office Skill</li></ul>

Responsibilities: <ul><li>Serve as the site Validation SME, overseeing all validation activities, including process, cleaning, equipment, utility, and computer system validation.</li><li>Own and maintain the Validation Master Plan (VMP), ensuring alignment with regulatory expectations, site activities, and company objectives.</li><li>Develop, implement, and maintain the site validation lifecycle program, including process validation, performance qualification (PQ), and CPV.</li><li>Lead validation planning and coordination efforts for new equipment, systems, and process changes in collaboration with Engineering, Manufacturing, and Quality.</li><li>Manage validation project timelines and resource allocation, ensuring activities support commercial readiness and ongoing operations.</li><li>Review and approve validation protocols, reports, and risk assessments in compliance with FDA, EMA, ICH Q8-Q10, EU Annex 15, and company standards.</li><li>Support and participate in cross-functional risk assessments (e.g., FMEA) related to qualification and validation efforts.</li><li>Ensure validation documentation is complete, accurate, and audit ready.</li><li>Provide guidance and technical expertise during regulatory inspections, audits, and customer assessments.</li><li>Develop and maintain the site’s Continuous Process Verification (CPV) program to monitor validated state and process performance over time.</li><li>Define and monitor KPIs for validation program effectiveness and drive improvements in validation efficiency and compliance.</li><li>Train and mentor staff on validation principles and procedures to build internal capability across departments.</li><li>Ensure change control, deviation management, and CAPA processes integrate appropriately with validation and qualification requirements.&nbsp;</li></ul> Key Stakeholders: Internal: <ul><li>Site Quality, Manufacturing, and Engineering Teams</li><li>Technical Services, Supply Chain, and EHS</li><li>Validation Analysts and Support Staff</li><li>Corporate Validation and Quality Teams</li></ul> External: <ul><li>Regulatory Agencies (FDA, EMA, etc.)</li><li>Equipment and system vendors</li><li>Contract testing laboratories</li><li>Third-party auditors and certifying bodies</li></ul> Requirements; Qualifications / Experience: <ul><li>Bachelor’s degree in engineering, Life Sciences, Pharmacy, or related discipline; Master’s preferred</li><li>Minimum 10-12 years of experience in pharmaceutical or biotechnology validation, with at least 3 years in a leadership or SME role</li><li>Validation of sterile injectable equipment expertise required</li><li>Strong knowledge of FDA cGMPs, ICH Q8–Q10, EU Annex 15, and validation best practices</li><li>Experience with sterile injectable manufacturing, aseptic processes, utilities, and equipment qualification</li><li>Experience with controlled substances and high-potency compounds preferred</li><li>Proven experience supporting regulatory inspections and third-party audits</li><li>Experience with commissioning, qualification, and validation in a startup (greenfield) or expansion environment preferred </li></ul> Skills / Competencies: <ul><li>Strong technical writing and documentation review skills</li><li>Ability to manage multiple projects and prioritize in a fast-paced environment</li><li>Expertise in sterile systems, process validation, cleaning validation, and computer system validation</li><li>Excellent cross-functional communication, influencing, and collaboration skills</li><li>Strong analytical, risk-based decision-making, and problem-solving skills</li><li>Leadership presence with ability to coach and mentor others in validation principles</li><li>Commitment to data integrity, patient safety, and product quality</li></ul>

Skills

Industry

Location

Jobtitle

78 report writing Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Industrial Engineering & Operational Excellence Manager

Senior Frontend Engineer

Supervisor – Quality and Reliability Engineer

Senior Site Quality Manager

Sales Manager

GL Accountant

AR Accountant

Validation Manager

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

78 report writing Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Industrial Engineering & Operational Excellence Manager

Senior Frontend Engineer

Supervisor – Quality and Reliability Engineer

Senior Site Quality Manager

Sales Manager

GL Accountant

AR Accountant

Validation Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.