Manager - Marketing - Retail

Senior Executive Accounts Payable

Stock Operator

Executive Director

Senior Executive – Creative and Merchandise

Senior Executive - Retail Product Development

Assistant Production Manager – Events & Entertainment

Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

Responsibilities: <ul><li>Support Senior Manager in developing annual marketing strategies and mall-level plans.</li><li>Assist with market positioning, competitive analysis, and customer segmentation.</li><li>Align with internal business units on marketing direction.</li><li>Assist in delivering annual integrated 360° campaigns.</li><li>Coordinate with Strategy and Leasing teams.</li><li>Implement strategies to enhance customer loyalty and revenue.</li><li>Prepare campaign briefs and scopes of work.</li><li>Manage execution of approved campaigns.</li><li>Identify partnership opportunities</li><li>Support development of event concepts and activations.</li><li>Coordinate with operations, mall teams, and agencies for event execution.</li><li>Ensure branding and setup consistency.</li><li>Oversee preparation of marketing collateral.</li><li>Support in securing authority approvals.</li><li>Assist in evaluating sponsorships.</li><li>Ensure events are promoted across all channels.</li></ul> Requirements: <ul><li>Bachelor’s degree required; Master’s preferred</li><li>Experience:-5–7 years marketing experience, ideally GCC.</li><li>Experience in mall marketing, PR, events, digital, or agencies.</li><li>Strong understanding of multi-channel marketing.</li><li>Knowledge of digital tools and analytics.</li><li>Strong creative and project management skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: <ul><li>Process vendor payments and payment runs through Oracle.</li><li>Support AP payment processing, reconciliations, reporting and issue resolution.</li><li>Manage vendor relationships and payment-related queries.</li><li>Support AP transformation, process improvement and transition projects.</li><li>Own assigned AP activities with accuracy, timeliness and control discipline across invoice processing, payment readiness, AP reporting, reconciliations and period-close support.</li><li>Act as the first point of functional review for assigned AP matters, assessing issues independently, resolving within approved protocols and escalating exceptions with clear facts, impact and recommended action.</li><li>Monitor operational performance against agreed SLAs, KPIs, payment timelines, ageing trends and exception volumes, and support corrective actions to improve service quality.</li><li>Demonstrate ownership, accountability and business judgement in handling AP matters that require coordination across multiple stakeholders and systems</li></ul> Requirements: <ul><li>Minimum 5 years’ Accounts Payable experience.</li><li>Strong end-to-end AP knowledge.</li><li>Oracle exposure and hands-on payment processing on Oracle.</li><li>AP transformation / process excellence exposure as an end user.</li><li>Transition project experience or exposure in involvement with new AP related projects.</li><li>Vendor relationship management exposure.</li></ul>

Responsibilities: <ul><li>Ensure compliance and correct implementation of all procedures and to identify solutions to fill the gaps</li><li>Ensure correct instore operations: logistics, administration, AFS</li><li>Ensure the best BOH organization to support sales staff</li><li>Ensure stock inventory /stock take objective results</li><li>Support the stores management role in effectively operating the boutique also in term of ROTA including match to traffic needs.</li><li>Ensure service to clients is properly supported at all times with the right equipment and teamwork flows (including food and beverage, etc)</li><li>Ensure availability of store supplies ( packaging, food and beverage) at all times.</li><li>Ensure online and offline integration</li></ul> Requirements: <ul><li>Proactivity and problem solving attitude</li><li>ability to coordinate back office activities to support sales</li><li>Ability to collaborate with Store Manager and HQ to support business</li><li>High knowledge of retail/ operations procedure to ensure smooth run of the store</li></ul>

Role Description: <ul><li>The Executive Director of Operations is responsible for the leadership, performance and operational excellence of Mount Kilimanjaro Safari Clubs portfolio of safari lodges, camps, safari businesses and future hospitality ventures.</li><li>Reporting directly to the Chief Executive Officer – Hospitality &amp; Conservation, the role has executive accountability for the day-to-day and long-term performance of the Companys operations, ensuring exceptional safari and hospitality experiences, consistently high accommodation and service standards, effective asset management, operational efficiency and sustainable profitability across the portfolio.</li><li>The Executive Director of Operations translates the Companys strategy and commercial commitments into operational execution. The role ensures that what the Company sells is consistently and successfully delivered across every stage of the guest journey, from reservation handover and pre-arrival preparation through accommodation, safari experiences, on-property services and departure.</li><li>The Executive Director of Operations is accountable for operational delivery, on-ground sales and trade relationships in market, guest conversion and on-property revenue and expense management.</li></ul> Responsibilities&nbsp; 1. Strategic Leadership &amp; Operational Business Performance – 20% <ul><li>Partner with the Chief Executive Officer to translate the strategic direction of Mount Kilimanjaro Safari Club into clear operational priorities, business plans and measurable performance outcomes.</li><li>Provide executive leadership across the Companys safari, lodge, camp and hospitality operations, ensuring effective execution of the Companys strategic and commercial priorities.</li><li>Act as a custodian of the Companys operational assets, financial resources and reputation, applying a long-term ownership mindset to operational decision-making.</li><li>Establish clear performance expectations and accountability across the operational organization.</li><li>Monitor business performance through financial, operational, guest experience, asset and people indicators and ensure timely intervention where performance falls below expectation.</li><li>Lead regular executive business reviews and property performance reviews to ensure corrective actions and opportunities are effectively implemented.</li><li>Identify operational risks and opportunities and recommend actions that strengthen profitability, resilience, service quality and long-term business sustainability.</li><li>Build scalable operating structures, standards and systems capable of supporting the Companys future growth and portfolio expansion.</li><li>Foster a culture of accountability, collaboration, innovation and continuous improvement across the operational business.</li></ul> 2. Safari Business, Hospitality &amp; Guest Experience – 20% <ul><li>Provide executive leadership for Mount Kilimanjaro Safari Clubs safari business and hospitality operations across the portfolio.</li><li>Ensure the consistent delivery of exceptional safari, accommodation and hospitality experiences across all lodges, camps and safari operations.</li><li>Take executive accountability for the operational delivery of the complete guest journey, from reservation handover and pre-arrival preparation through arrival, accommodation, safari activities and departure.</li><li>Provide executive oversight of accommodation, front office, housekeeping, food and beverage, guiding, game drives, guest activities, safari logistics, fleet operations, maintenance, engineering and operational support services.</li><li>Establish and maintain clear operating and service standards across the portfolio while allowing properties to retain appropriate authenticity and sense of place.</li></ul> 3. Commercial Delivery, On-Ground Sales &amp; Financial Stewardship – 15% <ul><li>Take accountability for the operational delivery of the Companys commercial strategy across safari operations, lodges and camps.</li><li>Build and maintain strong on-ground relationships with tour operators, travel agents, DMCs, trade partners, corporate clients and other relevant market stakeholders.</li><li>Drive upselling and on-property revenue opportunities across accommodation, food and beverage, safari activities, transfers, retail and ancillary services.</li><li>Ensure operational teams understand and effectively deliver commercial campaigns, packages, products and commitments developed by the Commercial function.</li></ul> 4. Product, Accommodation &amp; Asset Excellence – 15% <ul><li>Drive the continuous operational enhancement of the Companys safari products, accommodation experiences and hospitality offerings.</li><li>Ensure lodges, camps, guest accommodation, public spaces and operational facilities evolve in line with guest expectations, operational requirements and the Companys positioning.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelors Degree in Hospitality Management, Business Administration, Tourism or a related discipline.</li><li>Minimum of 10 years progressive executive leadership experience within Safari hospitality, tourism or related industries.</li><li>Minimum of 5 years leading multi-property or multi-business operations at an executive level.</li><li>Proven experience developing and executing business strategy and organizational transformation.</li><li>Strong commercial, financial and operational leadership experience.</li><li>Demonstrated success leading organizational growth, acquisitions, new business ventures or expansion projects.</li><li>Experience working with Boards and executive leadership teams.</li><li>Experience leading geographically dispersed operations across multiple locations.</li><li class="ql-align-justify">Strong understanding of East African hospitality, safari and tourism markets</li></ul>

Responsibilities: <ul><li>Develop seasonal and core merchandise concepts aligned with each park, attraction, brand identity, guest profile and approved commercial plan.</li><li>Prepare creative briefs, mood boards, product specifications, artwork directions, packaging concepts and presentation materials for internal and external review.</li><li>Manage the product-development process from initial concept and supplier briefing through sampling, costing, approvals, production follow-up and launch readiness.</li><li>Coordinate intellectual-property, brand and stakeholder approvals, ensuring designs, logos, characters, colours, materials and product claims comply with applicable guidelines.</li><li>Partner with Sourcing and suppliers to obtain commercially competitive quotations, suitable materials, quality samples and achievable production and delivery timelines.</li><li>Review product costs, recommended retail prices, margins, minimum order quantities and commercial viability, recommending changes to protect sales and profitability.</li><li>Create and maintain visual-merchandising standards, planograms, product stories, launch displays, signage and promotional presentation across assigned retail locations.</li><li>Conduct store visits and visual audits, identify presentation or assortment gaps and coordinate corrective actions with Retail Operations teams.</li><li>Maintain accurate trackers for concepts, samples, approvals, purchase orders, production milestones, deliveries, artwork files and launch status.</li><li>Support range reviews using sales, margin, inventory, sell-through and guest feedback, recommending repeats, improvements, markdowns or discontinuations.</li><li>Coordinate closely with Retail Operations, Warehouse, Finance, Marketing, Procurement, IT and other teams to ensure merchandise and creative readiness for reopening, new stores and campaigns.</li><li>Protect brand consistency, product quality and creative standards while ensuring all work is delivered within approved budgets, timelines and governance requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree or diploma in Product Design, Graphic Design, Fashion, Visual Merchandising, Retail Management, Marketing or a related discipline.</li><li>Minimum 5–7 years of experience in retail merchandise development, creative production, visual merchandising, product design or a closely related role.</li><li>Demonstrated experience managing products from concept through sampling, approvals, costing, production and retail launch.</li><li>Experience with licensed products, character merchandise, leisure, entertainment, theme-park or destination retail is strongly preferred.</li><li>Working knowledge of Adobe Creative Suite or equivalent design tools, Microsoft Office and merchandise or project-tracking systems.</li><li>Good understanding of materials, printing, packaging, product quality, supplier production processes, costing and retail margin princi</li></ul>

Responsibilities: <ul><li>Manage Retail Product pertaining to the licenses for Retail, including Licensor relationships, Contract agreements, Product development, Brand plans, and Brand forecasts. Develop ranges that are commercial, customer focused, on trend and in line with the theme</li><li>Develop and create own generic and licensed products (Electronic Gadgets, Toys, Plush, Stationery, Souvenirs, Apparels, Confectionary and Accessories) by initiating the project and following-up the entire product development process (Creativity, sketches, designer briefs, prototypes, samples, finished goods).&nbsp;</li><li>Provide effective &amp; timely feedback to Vendors/Suppliers, negotiating development, tooling and Product costs, whilst staying on track with development time lines.&nbsp;</li><li>Communicate with the IPs. Product Development Team on a regular basis and follow up on:</li><li>New Product Line developed for the International Market, so the same may be sourced/procured for our Destination Park</li><li>New Nominated International Vendors/ Suppliers</li><li>Updated Product Designs and Style Guides developed by IPs or any Design or Logo Changes that needs to be implemented on Products.</li><li>Upcoming Movies, TV Series or Social Media Campaign</li><li>Present Range concepts to the Senior Management and finalize the Budget for the entire Retail Range.</li><li>Manage and approve New/Replenishment purchase orders for the Retail divisions based on model stock and trends to achieve optimal sales.</li><li>Demonstrate pro-activeness in sourcing new ideas by captivating inspiration from diverse International market and Theme Parks across the Globe.</li><li>Increase and strengthen our Vendor base to improve trading terms and key partnerships.</li><li>Monitor new and replenishment orders, estimation of quantities and retail prices, according to customer analysis, competitors offer, general/seasonal trends and Demographics.&nbsp;</li><li>Propose and initiate price changes / markdowns to achieve planned gross margin.</li><li>Ensure that all products comply with GCC safety standards and other requirements specified by law or captured in the IP agreements</li><li>Understanding testing requirements as per the GCC Regulations and Liaising with government authorities to formulate product / package as per requirement without jeopardizing brand image in the market.</li><li>Analysing vendor performance for sales, sampling and development, costs and communication, review/action plan whilst discussing the opportunities/forecast for the following season.&nbsp;</li><li>Negotiation, Re-Negotiate with Local and International Vendors, Contractors and Suppliers to best business terms with the vendors.</li><li>Maintain effective communication with the Warehouse Team with regards to Inventory control and ensure processes are in place across the Retail Department.&nbsp;</li><li>Monitor &amp; Analyse Sales and Inventory Reports.</li><li>Any other duties as may be reasonably requested by the Management Team</li></ul> Requirements: <ul><li>Education &amp; Experience: Degree or equivalent with 6+ years of experience, including at least 6 years in a senior executive/managerial role; alternatively, 10+ years of relevant experience with 4+ years in a senior role.</li><li>Retail &amp; Theme Park Experience: Minimum 2 years of theme park retail experience; large-scale resort or theme park experience preferred.</li><li>Procurement &amp; International Business: Minimum 4 years of international procurement experience, with strong international business exposure and understanding of import/export logistics.</li><li>Inventory &amp; Systems: Experience with ERP systems, inventory management, and auto-replenishment processes; 2 years of retail inventory experience preferred.</li><li>Communication &amp; Commercial Skills: Strong English proficiency in reading, writing, and speaking, with basic knowledge of marketing strategies and visual merchandising.</li></ul>

Responsibilities: <ul><li>Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.</li><li>Responsible for operating the daily Entertainment Program for a state of the art and financially efficient theme park entertainment department, resulting in a seamless and exemplary guest experience.</li><li>Resource sourcing, bidding, negotiating, scope changes and contract maintenance.&nbsp;&nbsp;</li><li>Provides management and operational coverage at entertainment events and external activations as required.</li><li>Lead and executes entertainment special events to include marquee and seasonal celebrations and other events promoted by the company.&nbsp;</li><li>Progress reports, interfacing with other departments and maintaining vendor relationships.</li><li>Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment spaces.</li><li>Assembles project/event production books and documentation for both working use and historical archives.</li><li>Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.&nbsp;&nbsp;</li><li>Works with partner departments (Operation, retail, F&amp;B, Marketing, HSE etc) to identify and satisfy needs or impacts of projects.</li><li>Creates and updates Events &amp; Entertainment assets inventory.</li><li>Maintained a calendar of events and implement a system that enables long term planning and effective event management for meetings, conference, events etc.</li><li>Understand and actively participate in environmental, health &amp; safety compliance.&nbsp;&nbsp;</li><li>Prepare and present inputs related to organizational/ departmental/ project budgets to the next reporting line.</li><li>Develop and implement policies, procedures and processes inclusive of SOP’s, for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.</li><li>Interface with sister parks to develop innovate scheduling/use of talent/tech pool to benefit all entertainment departments.</li><li>Assist with Marketing campaign including communication and promotions partnering with marketing as appropriate.</li><li>Set objectives/ KPIs/ milestones for the respective department/ function and conduct appraisals for direct reportees on Electronic Performance Management System.</li><li>Ensure that team members are provided learning and career development opportunities by identifying successors within the team, preparing them for the next accountable roles and recommending them for external trainings whenever required in consultation with HR Department.</li><li>Report directly to the Senior Events and Entertainment Manager, providing regular updates on project statuses.</li><li>Liaise with suppliers, negotiate contracts, and actively participate in the installation and dismantling process of marquee events.</li><li>Prepare and manage rosters for the stage production team.</li><li>Conduct weekly meetings to discuss the production aspects of existing shows.</li><li>Secure all necessary government permits for events, including but not limited to DTCM, DCD, DCAA, etc.</li><li>Conduct performance reviews with team members, including the cast and crew.</li><li>Ensure risk assessment is done for all entertainment venues and live shows.</li><li>Acts as entertainment manager on duty and performs other duties as assigned by senior management</li></ul> Requirements: <ul><li>University Diploma – five years equivalent theme park, theatrical, cruise ship, entertainment experience in Production Management</li><li>Theatrical production management, stage managing, directing, designing, and/or acting experience</li><li>Stage craft and/or technical experience</li><li>Five years equivalent experience in Production Management</li><li>Stage Management experience</li><li>Production Management experience</li></ul>

Responsibilities: <ul><li>Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.</li><li>Ensure budget and targets achievement. Drive strategic performance KPIs.</li><li>Foster a &lt;&lt;couture service&gt;&gt; mindset and act as a role model.</li><li>Foster creativity and colleague centric mindset within the team.</li><li>Sets the agenda and deliver winning goals to:</li><li>Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.</li><li>Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.</li><li>Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the store board.</li><li>Impeccable management of the client data base including client assignment and reassignment.</li><li>Built the best team through talents recruitment and retention, ensuring career development and succession plans.</li><li>Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.</li><li>Ensure correct operations and compliance in all administrative procedures including AFS.</li></ul> Requirements: <ul><li>Candidate must have a minimum of 2 years Senior Retail Management Experience</li><li>Need 2+ years of exp as a Store Manager, with Luxury Fashion Brand, Men &amp; Women, Ready to Wear.</li><li>Ability to communicate with HQ and his team sharing constructive feedback and clear strategies.</li><li>Very good understanding and driving of retail performance KPIs.</li><li>Engaging, positive and motivating communication skills.</li></ul>

Responsibilities: <ul><li>Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.</li><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment.</li><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.</li><li>Manage customer queries and complaints as per the company guidelines.</li></ul> Requirements: <ul><li>2–4 years of retail sales experience, preferably in luxury retail, jewellery, fashion, watches, or premium lifestyle brands, with strong customer engagement and sales skills.</li><li>Proven ability to achieve sales targets by understanding customer needs, recommending suitable products, and delivering an exceptional end-to-end shopping experience.</li><li>Experience in retail store operations, including stock management, visual merchandising, inventory control, billing, and adherence to store SOPs.</li><li>Strong customer service and relationship management skills, with the ability to handle customer queries, resolve complaints, and build long-term customer relationships while maintaining high service standards.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Develop and seek approval on the manpower norms for the store with the ABM</li><li>Develop and implement reporting &amp; review mechanisms to track operational performance and ensure course correction</li><li>Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met</li><li>Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed</li><li>Conduct training need analysis in the store and nominate staff to undergo re-training when required</li></ul> Requirements: <ul><li>8–10 years of luxury retail experience, including 4–5 years in a Store Manager or equivalent leadership role, with a proven track record of achieving sales and business targets.</li><li>Strong experience in driving store operations, including sales planning, inventory management, visual merchandising, compliance, financial controls, and overall store profitability.</li><li>Proven leadership and people management skills, with experience in hiring, coaching, training, performance management, succession planning, and leading high-performing retail teams.</li><li>Excellent customer relationship and stakeholder management skills, with the ability to handle VIP customers, resolve escalations, execute customer engagement initiatives, and collaborate effectively with cross-functional teams.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

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26 retail merchandising Jobs found

Manager - Marketing - Retail

Senior Executive Accounts Payable

Stock Operator

Executive Director

Senior Executive – Creative and Merchandise

Senior Executive - Retail Product Development

Assistant Production Manager – Events & Entertainment

Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

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Skills

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26 retail merchandising Jobs found

Manager - Marketing - Retail

Senior Executive Accounts Payable

Stock Operator

Executive Director

Senior Executive – Creative and Merchandise

Senior Executive - Retail Product Development

Assistant Production Manager – Events & Entertainment

Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.