Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Service Center Coordinator

AP Analyst

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Responsibilities: <ul><li>Lead a team of customer-facing quality engineers to provide root cause analysis and corrective action communications to our customers during quality issues within our target timeframes.</li><li>Utilize formal problem-solving techniques to resolve product and process-related issues, leading cross-functional teams.</li><li>Lead cross-functional Notice of Escape teams to ensure containment, root cause analysis, corrective action, and communication to customers.</li><li>Evaluate customer requirements during order processing, drive implementation of new customer-specific requirements, and negotiate requirements not in the best interest of the company.</li><li>Design and develop forms and instructions for recording, evaluating, and reporting quality data.</li><li>Review and approve First Article reports.</li><li>Work cross-functionally to disposition nonconforming product found at incoming, in process, or returned from customers and approve any deviations required.</li><li>Support direct reports through coaching, development, and prioritization of responsibilities. Hold direct reports accountable for results and task completion.</li></ul> Requirements: <ul><li>Bachelor’s Degree required in a related field such as Engineering, Quality, or Reliability Engineering.</li><li>7+ years of industry experience, including 2+ years supervising others.</li><li>Up to 10% travel may be required, including international travel.</li><li>Excellent presentation skills, along with strong written and verbal communication skills.</li><li>Must possess strong problem-solving skills. Advanced problem-solving tools such as Lean Six Sigma Green Belt or Shainin Red X Journeyman are a plus.</li><li>Excellent negotiation skills both internally and externally to drive completion of 8D documents that advance the organization toward world-class manufacturing.</li><li>Experience leading problem-solving teams and using tools such as 8D, 5-Why Analysis, and Fishbone Diagrams.</li><li>Working knowledge of quality systems in an ISO9001/AS9100 environment is a plus.</li><li>Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint.</li></ul>

Responsibilities: <ul><li>Dedicatedly engage with the customer executives to sustain and build deep relationships to become a trusted advisor</li><li>Identify customer business issues, challenges, care-abouts</li><li>Communicate issues and solutions to executives in a way, which is thought-provoking and insightful.</li><li>Present a comprehensive groundbreaking business case (includes a customer problem/challenge) describing how solutions align with the customer’s strategy and encouraged business outcomes;</li><li>As needed, calculate the customer’s positive return on investment demonstrating the value of the proposed solution.</li><li>Negotiate the terms of an agreement, including, but not limited to price, service scope (SoW) and close sales aligned to committed times and volumes</li><li>Capture market and industry information</li></ul> Requirements: <ul><li>8-12 years of experience in techno-commercial roles within the cybersecurity domain.</li><li>Knowledge of new and emerging technologies in Cybersecurity domain.</li><li>At least 3 years of experience in selling SaaS and Subscription delivery models.</li><li>Understanding of the cybersecurity selling cycle.</li><li>Experience putting together comprehensive account planning.</li><li>Track record of success in overachieving sales quotas.</li><li>Proven and consistent hunting skills (both initial penetration and cross-selling)</li><li>Comfortable in communicating a sophisticated, technical proposition at an executive, corporate overview level, running first meetings with customers without a sales engineer.</li><li>Understanding of NIST, CERTIN guidelines, mitre att&amp;ck framework, OT Security.</li><li>Industry certifications like CISSP, CSSP, CEH or Bachelors Degree in Cybersecurity from institute of repute</li><li>Good connects with Cybersecurity decision makers in regional enterprise accounts</li><li>Good understanding of Security products.</li><li>Understanding of engaging and driving channel partner</li></ul>

Responsibilities: Primary point of contact for all service issues (in-house repairs &amp; field service) <ul><li>Contact person and coordinator for trouble shooting &amp; complaint handling</li><li>Hotline: handles incoming technical calls and routes accordingly if they cannot be addressed directly</li><li>Undertake all schedules and correspondence of repair and maintenance of customers’ valves that are sent into the Service Center for warranty, assessment or billable time and material services.</li><li>Responsible for assessing cleaned valves from decon suppliers and coordinating customers’ repairs or maintenance service request</li><li>Arrange service technicians to evaluate the service cost of the valves received from customer</li><li>Support Service Manager on Service Center reports and presentations</li><li>Create quotation including evaluation results / failure analysis for the repair and send it to customers through customer service</li><li>Act as key interface to report to business units recurring product problems</li><li>Obtain Purchase Order from customer or through GSE sales and arrange service technician for the repair.</li><li>Orders non-standard parts required from technicians for repair through GS3 RGAs</li><li>Manage the service order status in the GS3 (ERP) system from “EVAL” through “APBS” so that it reflects current progress without delay</li><li>Cooperate with Customer Service team and obtain necessary service parts in time.</li><li>Act as key interface with service department in HQ for specialized repairs not executed in the local Service Center</li><li>Coordinate upcoming field service interventions with customer and sales</li><li>Offer and implement fixed repair-service price for the customers as much as possible to reduce workload in the repair process.</li><li>Support and participate in all leading strategic projects to execute Service Center best practices including:</li><li>Housekeeping of the Service Center</li><li>Periodical utilization review of the service technician</li><li>Repair part prioritization and utilization</li><li>Support Customer Operations in periodical parts inventory audit, cycle count, scrap and inventory turns</li></ul>&nbsp;﻿Requirements: <ul><li>Diploma or Degree in Electrical / Mechanical Engineering is required</li><li>At least 5 years of experience in the Semiconductor or Flat Panel Display (FPD) industry</li><li>Competent in full Microsoft Office suites and ERP systems such as MS Dynamics or SAP is an advantage</li><li>Have experience in Order management</li><li>Possess good inter-personal skills, discipline and work attitude</li><li>Preferably with people management experience</li><li>Must be able to work independently in a high customer demanding environment</li><li>Repair experience of mechanical assemblies, valves or semiconductor process equipment is advantageous</li><li>Languages:&nbsp;English and Mandarin</li><li>Field service experience is desired</li></ul>

Responsibilities: <ul><li>Perform invoice processing to ensure that all bills and employee reimbursements are settled accurately and on time</li><li>Coordinate with receivers to confirm that all invoices are matched and address any invoice discrepancies swiftly</li><li>Generate payment proposals for electronic transfers, checks, and wires, adhering to the global policy</li><li>Investigate and resolve payment issues while collaborating with both internal and external stakeholders</li><li>Maintain records of all AP documents, including invoices, approvals, statements, etc.</li><li>Oversee the AP mailbox, ensuring that all inquiries, invoices, and other communications are addressed promptly and professionally</li><li>Respond to AP inquiries from vendors and internal stakeholders</li><li>Develop and communicate AP reports as requested by the AP and T&amp;E Supervisor or Manager</li><li>Audit employee expense reports in accordance with our global policy, utilizing the Concur expense system</li><li>Foster strong relationships with employees and communicate closely with end users to ensure the timely submission of reports</li><li>Assist employees on the use of the Concur expense system and best practices for expense reporting</li><li>Help perform periodic expense compliance audits to ensure the integrity of expense payments in alignment with local and global policies</li><li>Collaborate with other AP and T&amp;E Analysts in the event of payment errors to resolve issues and ensure expenses are paid on time</li><li>Draft training materials and resources for employees regarding expense policies and procedures</li><li>Generate periodic reports from Concur to provide KPIs and facilitate the continuous improvement of expense reimbursement processes</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>3 years of relevant experience in accounts payable, expense auditing, or financial management.</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment.</li><li>Strong analytical and communication skills.</li><li>Fast learner of technology and coachable.</li><li>Conversational English B2 Flexible.</li></ul>

Responsibilities: <ul><li>Receive and deposit customer payments accurately and in a timely manner, ensuring all transactions are recorded correctly and cash remittances are applied to customer accounts.</li><li>Prepare and maintain accounts receivable reports that provide insights into outstanding balances, cash flow, and collection performance, while posting AR activity to the general ledger to ensure compliance with accounting standards.</li><li>Communicate and negotiate with customers regarding adjustments, deductions, and delinquent accounts to facilitate payment arrangements and resolve outstanding balances.</li><li>Collaborate with internal teams, including finance and sales, to align on collection strategies and ensure accurate accounting practices.</li><li>Manage accounts that are in default, performing recovery workouts and implementing strategies to recover outstanding amounts while minimizing losses.</li><li>Contribute to the development and implementation policies for managing delinquent accounts to ensure effective collection practices and minimize financial risk.</li><li>Process adjustments and write-offs for uncollectible balances in accordance with company policies and procedures.</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 3 years of relevant experience in collections or accounts receivable.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines.</li><li>Conversational English B2 Flexible.</li></ul>

Responsibilities: <ul><li>Managing portfolio of vulcanized gates, spare gates and kit plates for IDM/OEMs- accommodate the project managers during the stage-gate-process in front of supervisory board meetings, provide documentation and business case background for selected customer projects Improve Costs and process</li><li>Lead the development and implementation of a comprehensive global strategy for managing the obsolescence of elastomers across global organisation</li><li>Supervising all changes regarding supply chain, manufacturing and assembly processes and preparing documentation for customer relevant changes</li><li>Supporting BU GSE and Sales Team with regards to all technical &amp; commercial &amp; operational aspects of gates (product data sheets, product presentation etc.)</li><li>Forecast sales objectives and ensure they are fulfilled by the business development PMs.</li><li>Managing profitability targets for the dedicated gates&nbsp;</li><li>Support other team members (OEM PMs, supply-chain management/project management) throughout the whole process of logistics, delivery, to ensure full customer satisfaction. (after the project acceptance has been confirmed by the customer, operations departments will take responsibility)</li><li>Technical customer documentation like manuals, product data sheets according to European machinery directive for kit plates, gates</li></ul> Requirements: <ul><li>Bachelor/master’s degree in mechanical engineering or related field, preferably chemical engineering&nbsp;</li><li>Background or experience in material sciences, preferably within the elastomer &amp; polymer field&nbsp;</li><li>Knowledge and experience in vacuum technology</li><li>Written &amp; verbal communication in German, Mandarin, Japanese or Korean besides English language (added advantage).</li><li>Experience in developing new product and service solutions in a high-tech environment.</li><li>Developing concepts and solutions for the delivery</li></ul>

Responsibilities: <ul><li>Drive Spec-Wins to achieve annual objectives.</li><li>Become reliable technical contributor in projects for both company and customers.&nbsp;</li><li>Lead defining specification of new product developments and existing product customizations to protect and increase the Share of Wallet for company.</li><li>Identify customers technical roadmaps and share among the internal stakeholders</li><li>Provide accurate and precise answers to customer requests and questions.&nbsp;</li><li>Responsible for New Product Introduction (NPI).</li><li>Responsible for customer evaluations on-site e.g. testing valves in clean room at customer site.&nbsp;</li><li>Reflect Voice of company project team in customer projects.&nbsp;</li><li>Reflect Voice of Customer in product development projects.</li><li>Guide and influence customers on their technical decisions based on strategy of company engineering &amp; product management.</li><li>Regular reports to supervisor and timely information sharing among the Team and stakeholders</li><li>Support complex technical problem at customers in cooperation with responsible Product Manager and if necessary, escalate it to mangers for further help.&nbsp;</li><li>Support the sales team in customer acquisition and negotiations and proactively drive the product specification process.&nbsp;</li><li>Contributes to the company engineering network.</li><li>Carefully monitor competitor landscape, run competition analysis and work out company competitive advantage</li></ul> Requirements: <ul><li>Bachelor degree in mechanical engineering or equivalent</li><li>Business level English communication skills (verbal and written)</li><li>Native in Japanese</li><li>Demonstrated ability to work in a team-based environment.</li><li>Demonstrated ability to simultaneously manage multiple priorities and tasks.</li><li>5+ years demonstrated ability in field engineering job</li><li>Work experience in multi-culture organization.</li><li>Demonstrated ability to work in a matrix organization.</li></ul>

Responsibilities: Support plant transformation and expansion: <ul><li>Provide HR plan and lead site HR team to execute for plant expansion&nbsp;</li></ul> Be the Strategic People Partner: <ul><li>Guide and challenge site leadership to make impactful, people-centered decisions.&nbsp;</li></ul> Drive HR Excellence Locally: <ul><li>Collaborate with our Centers of Excellence (Talent Acquisition, Total Rewards, Talent Management, HR Services) to deliver consistent, high-quality HR support—tailored to the unique needs of the plant.&nbsp;</li><li>Collaborate with Corporate functions (Compliance, Legal, Safety, Government Affairs…) on employee related activities</li></ul> Champion Employee Relations &amp; Compliance: <ul><li>Use your deep knowledge of Thai labor law to foster transparent, respectful, and legally sound employee interactions.&nbsp;</li><li>Foster a climate of positive and productive labor relations. Be the face of HR to all external bodies including regulatory authorities and government agencies.&nbsp;</li><li>Ensure TE is fully compliant with local regulatory requirement and labor laws.&nbsp;&nbsp;</li></ul> Activate Culture and Engagement: <ul><li>Drive communication strategies that energize the site and connect people to purpose. Cultivate a culture of trust, diversity, and belonging.</li></ul> Lead Change &amp; Transform Work: <ul><li>Bring HR initiatives to life—from workforce planning to performance enablement and organizational design.&nbsp;</li><li>Act as a catalyst for transformation and continuous improvement.&nbsp;</li></ul> Stay Ahead of the Curve: <ul><li>Monitor trends, gather feedback, and evolve local HR practices to stay aligned with business needs, employee expectations, and global benchmarks.</li></ul> Requirements: <ul><li>Bachelor’s degree in or above</li><li>7-10 years of progressive experience or management role.</li><li>Ability to identify and make deviations from traditional approaches to enhance existing processes, while ensuring compliance with company values and policies and local laws and regulations.</li><li>Ability to assess risks and ensure compliance across areas of accountability.</li><li>Knowledge of local laws and regulations and updated with local market trends and best practices.</li><li>Possess good communication skills (oral and written) with ability to present confidently in front of management.</li></ul>

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> Other details: <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>&nbsp;

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> &nbsp;Other details&nbsp; <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>

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178 risk and control senior manager 12 months fixed contract Jobs found

Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Service Center Coordinator

AP Analyst

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

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Skills

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178 risk and control senior manager 12 months fixed contract Jobs found

Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Service Center Coordinator

AP Analyst

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.