Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

Software Engineer – Ag & Trade

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Signavio Business Process Specialist

Role Description: <ul><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. </li><li>India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li></ul> Responsibilities: <ul><li>In this critical role, the Strategy Analyst will support in developing strategies through key responsibilities in four major areas</li><li>Help to develop strategies that drive above-market organic and inorganic growth</li><li>Gather real-time input as the external environment evolves (e.g., technology, customer needs, regulations, competitors, etc.)</li><li>Help identify new growth platforms, growth opportunities through the identification of attractive market spaces, determining what it takes to win, assessing competitive position and business models, and then helping the organizing to align on the strategic direction and execution plan</li><li>Drive change – helping to implement projects to execute on strategic objectives</li></ul> Additional responsibilities include <ul><li>Collaborate with Corporate Strategy, and business units’ strategy teams to solve complex business problems</li><li>Translate business requests into well-defined problems</li><li>Develop strategies and approaches to fulfil complex project assignments in creative and meaningful ways</li><li>Perform market and competition analyses to generate impact driven insights at global and regional levels</li><li>Identify key trends across markets, industries, and competitors that affect our businesses</li><li>Create analytical models to address key business questions and translate outputs into clear findings and recommendations</li><li>Create compelling storylines to support leadership fact-based decision making</li><li>Support the successful development and deployment of the annual strategy development process</li><li>Track execution of the long-term strategy through a select set of strategy-to-execution KPIs, synthesize implications to the strategic plan and recommend potential course corrections</li></ul> Requirements: <ul><li>Bachelor’s degree, with strong quantitative skills</li><li>An MBA or a Masters degree are desirable but not required.</li><li>Experience in market research, quantitative analysis, management consulting or corporate strategy, as well are a plus</li><li>Experience creating presentations and communicating ideas and plans</li><li>Excellent proficiency in data analytics</li><li>Track record of demonstrated leadership potential through academic, work, and/or community activities</li><li>Strong sense of tact, confidentiality, and maturity</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: <ul><li>Provide support in developing opex budget plans and schedules in line with Group policies and procedures and execute the budgetary plans in co-ordination with concerned departments to ensure smooth preparation of budgets.&nbsp;</li><li>Act as a liaison between entity/department heads and finance team for collating the information required to develop annual budgets.&nbsp;</li><li>Support in monitoring its implementation and for any subsequent budget recalibrations or forecasts required by the management.</li><li>Assist in preparation of periodic and ad hoc Management Information Reports to provide Management with timely and relevant information for making informed decisions to ensure the effectiveness of the cost control within the company.&nbsp;</li><li>Develop and maintain appropriate KPI information reporting systems.</li><li>Investigate variances and prepare financial reviews recommending upward or business requirements.</li><li>Analyze monthly reporting related to operational performance, variances and metrics in order to forecast the budgetary exceptions during the operating year.</li><li>Contribute in developing Budgetary, IS and Project reporting policies, process, procedures, forms and templates that ensure adequate budgetary controls and reporting structure for overall company operations thereby ensuring the cost advantage in all its resource utilization and financial activities.</li><li>Provide inputs to develop and enhance budgeting, planning, controlling and reporting tools to minimize the variance and to bring more accuracy in budgeting and reporting processes.</li><li>Maintain full control over the Budgeting models to ensure budgets are prepared, maintained and monitored accurately within the software.&nbsp;</li><li>Identify and raise any issues to the technical team for resolution.</li><li>Review financial statements and ensure financial statements are prepared based on financial records and in compliance with financial statements.</li></ul> Requirements: <ul><li>Graduate in Accounting/Finance; CA/ACCA/CPA or similar preferred</li><li>In-depth understanding of real estate business, accounting matters, relevant regulatory matters</li><li>Minimum of 3-5 years’ experience in Finance with preferred experience in real estate industry/budgeting.</li><li>Well versed in Management Information Systems (MIS), Oracle and Budgeting software</li><li>Ability to manage complex general ledger accounts.</li><li>Proficient in financial reporting, including balance sheets, income statements, and cash flow statements.</li><li>Strong numerical and analytical skills. Attention to details.</li></ul>

Responsibilities: Incident Management: <ul><li>Monitoring: Continuously monitor banking systems for any issues or anomalies.</li><li>Resolution: Quickly respond to and resolve incidents to minimize downtime and impact on business operations.</li><li>Escalation: Escalate unresolved issues to higher-level support or development teams.</li></ul> Problem Management: <ul><li>Root Cause Analysis: Investigate recurring issues to identify root causes and implement permanent fixes.</li><li>Documentation: Maintain detailed records of problems and solutions for future reference.</li></ul> Change Management: <ul><li>Review: Assess and approve changes to banking systems to ensure they do not disrupt operations.</li><li>Implementation: Coordinate and oversee the implementation of changes.</li></ul> Service Management: <ul><li>SLA Compliance: Ensure that service level agreements (SLAs) are met.</li><li>Reporting: Generate regular reports on system performance and incidents.</li></ul> Communication: <ul><li>Stakeholder Interaction: Communicate effectively with stakeholders, including business users, IT teams, and vendors.</li><li>Status Updates: Provide regular updates on system status and ongoing issues.</li></ul> Team Leadership: <ul><li>Mentoring: Guide and mentor junior support staff.</li><li>Coordination: Coordinate activities within the support team to ensure efficient operation.</li></ul> Continuous Improvement: <ul><li>Process Optimization: Identify opportunities to improve support processes and system performance.</li><li>Training: Conduct training sessions for staff on new systems and procedures.</li></ul> Requirements: <ul><li>Degree in computer science/engineering or related disciplines.</li><li>Have 12 + years of hands on application support with minimum 6 year experience in the banking industry.</li><li>Have extensive experience leading a group of 4 team leads and 40+ application support engineer (L2/L3)</li><li>Be independent, proactive and self-starter with excellent interpersonal and communication skills.</li><li>Have great analytical and good problem-solving skills.</li><li>Have ability to work in a fast-paced and team-oriented environment.</li><li>Have good functional and technical knowledge of different banking domains (retail, wholesale, investment banking, Global Markets etc)</li></ul>

Responsibilities: New Business Development: <ul><li>Drive and secure new business in assigned territory/portfolio/segment</li><li>Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.</li><li>Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market</li><li>Be proactive in understanding the competitive environment, implement ways to protect and grow our business.</li></ul> Key Account Management: <ul><li>Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.</li><li>Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.</li><li>Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.</li><li>Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.</li><li>Create and maintain Tobacco client strategy and price lists under guidance of the line manager</li><li>Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.</li><li>Ensure all company sales processes and tools are used effectively in the region.</li></ul> Other Commercial Responsibilities: <ul><li>Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.</li><li>Engage in and encourage cooperation across all company functional teams</li><li>Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.</li><li>Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.</li></ul> Requirements: <ul><li>At least 10 years’ experience in Sales/Commercial/Business Development roles</li><li>Experience in the tobacco or consumer goods industry is an advantage.</li><li>Aggressive and tenacious in solution selling within a B2B technical sales environment.</li><li>Possess proven experience with sales &amp; business development through sharp hunting capabilities.</li><li>Track record with regional market development &amp; new product implementation will be plus.</li><li>Experience in account management and team working within a B2B technical sales environment.</li><li>Familiarity with sales performance tools &amp; salesforce CRM tools would be relevant</li><li>Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.</li><li>Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.</li><li>Must be proficient in English and Chinese.</li><li>International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia &amp; Thailand</li></ul>

Role Description: <ul><li>This role will: The Global Projects Manager is responsible for leading and delivering operational projects that drive efficiency, scalability, quality, and cost optimization across the organization. </li><li>This role partners closely with cross-functional teams—including Operations, Finance, Supply Chain, and IT—to ensure initiatives are delivered on time, within scope, and aligned with strategic operational objectives.</li></ul>&nbsp;Resbonsibilities: <ul><li>Lead end-to-end operational projects focused on: process optimization; cost reduction; capacity planning; and performance improvement.</li><li>Define project scope, objectives, deliverables, timelines, and success metrics in collaboration with stakeholders.</li><li>Develop and manage detailed project plans, budgets, and resource allocations.</li><li>Coordinate cross-functional teams across multiple regions to execute initiatives.</li><li>Track and report project progress using KPIs, dashboards, and reporting tools.</li><li>Identify risks, dependencies, and constraints; implement mitigation strategies.</li><li>Manage change control processes and ensure smooth adoption of operational changes</li><li>Facilitate project meetings, including kick-offs, status reviews, and post-implementation evaluations.</li><li>Ensure compliance with internal policies, quality standards, and regulatory requirements.</li><li>Document processes, workflows, and lessons learned to drive continuous improvement.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in mechanical engineering, Industrial Engineering, Manufacturing Engineering or a related field.</li><li>At least 8 years of project management experience, ideally gained in the tobacco or tobacco-related industry.</li><li>PMP certification is preferred.</li><li>Strong mechanical aptitude (parts, assemblies, manufacturing processes).</li><li>Proven experience managing cross-functional teams and multiple concurrent projects.</li><li>Experience in supplier evaluation and collaboration.</li><li>Analytical and data-driven mindset with strong problem-solving skills.</li><li>Proactive in identifying cost-saving and efficiency opportunities.</li><li>Collaborative team player with the ability to work across diverse functions and geographies.</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

Responsibilities: Software Development: <ul><li>Design, develop, test, and maintain scalable software applications using Java Spring Boot and JavaScript for backend and frontend development, respectively. Build clean, reusable, maintainable, and well-tested code following software engineering best practices.</li></ul> Full Stack Application Development: <ul><li>Develop end-to-end web and mobile applications using Java Spring Boot, React or React Native, backend APIs, database integrations, and modern UI frameworks to deliver intuitive user experiences.</li><li>Design and develop secure RESTful APIs, backend services, authentication mechanisms, and data access layers while ensuring application scalability and performance.</li></ul> AI Enable Engineering: <ul><li>Leverage AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Amazon Q, or similar tools to improve engineering productivity.</li><li>Experience integrating LLM APIs or AI-powered capabilities into applications is desirable.</li></ul> Collabration: <ul><li>Collaborate with Product Managers, Business Analysts, UX Designers, QA Engineers, Architects, and cross-functional engineering teams to understand business requirements and deliver scalable software solutions.</li><li>Participate in sprint planning, technical discussions, estimation, backlog refinement, and Agile ceremonies.</li></ul> Testing &amp; Quality: <ul><li>Develop unit tests, integration tests, and participate in peer code reviews to ensure software quality, maintainability, reliability, and performance.</li><li>Follow secure coding standards and engineering best practices.</li></ul> Cloud &amp; Devops: <ul><li>Contribute to CI/CD pipelines and cloud-native application deployments using technologies such as Docker, Kubernetes, Azure, AWS, GitHub Actions, or Azure DevOps.</li></ul> Continous Improvement: <ul><li>Identify opportunities to improve software architecture, engineering standards, automation, developer productivity, and application performance.</li><li>Adopt AI-assisted engineering workflows and modern software development practices.</li></ul> Technical Support: <ul><li>Troubleshoot production issues, perform root cause analysis, and resolve application issues while ensuring minimal business disruption.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).</li><li>3–5 years of professional software development experience.</li><li>Minimum 3+ years of hands-on full-stack development experience.</li><li>Experience developing production-grade web or mobile applications (not academic or personal projects).</li><li>Strong proficiency in Java Spring Boot and JavaScript.</li><li>Experience developing applications using React or React Native.</li><li>Experience developing backend services using Node.js or equivalent backend technologies.</li><li>Strong understanding of REST API development.</li><li>Experience with relational databases such as PostgreSQL, MySQL, SQL Server, or equivalent.</li><li>Strong knowledge of Git and modern software engineering practices.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong understanding of object-oriented programming, software design principles, and data structures.</li></ul>

Responsibilities: <ul><li>Develop and maintain automation scripts using Linux shell scripting, Python, or other relevant tools.</li><li>Develop and maintain the entire DevOps pipelines.</li><li>Ensure seamless deployment and integration between cloud/prem environments (AWS).</li><li>Integrate AI models into production environments using containerized platforms such as OpenShift.</li><li>Implement and maintain network security protocols to safeguard AI systems and data pipelines.</li><li>Collaborate with cross-functional teams to understand AI workflows and translate them into robust engineering solutions.</li><li>Monitor and optimize system performance, reliability, and scalability.</li><li>Support CI/CD processes and infrastructure for AI model deployment and updates.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Bash and Unix/Linux command-line toolkit is a must-have.</li><li>Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA workflow, and Confluence).</li><li>Hands-on experience with OpenShift, Docker, Kubernetes.</li><li>Knowledge of cloud platforms (e.g. AWS) is a must-have.</li><li>Exposure to data and network security and compliance in AI systems.</li><li>Knowledge of API integration and microservices architecture.</li><li>Proficiency in Python used both for automation and ML-related tasks</li><li>Knowledge of Workflow Orchestrator, such as Ctrl-M</li><li>Good knowledge of Logging and Monitoring tools, such as Splunk and Geneos.</li><li>Experience with Observability framework, such as Langfuse, Elastic Stack, Grafana, Open Telemetry.</li><li>Understanding of Generative AI (e.g. prompt engineering, RAG pipelines) and Agentic AI concepts.</li></ul>

Responsibilities: ﻿Process Modelling &amp; Transformation <ul><li>Lead end-to-end business process design, modeling and optimization in Signavio across core SAP modules.</li><li>Build &amp; maintain process architecture, SIPOC, EPC, BPMN 2.0 based process maps and process hierarchies.</li><li>Conduct enterprise-wide process discovery, gap analysis, harmonization, and standardization initiatives.</li></ul> Requirements: <ul><li>8–15 years of experience.&nbsp;</li><li>Chennai location with a hybrid work model.</li><li>Minimum 4 years of hands-on SAP Signavio experience.</li><li>Strong implementation, configuration, and rollout project exposure.</li><li>Individual Contributor (IC) role reporting to the Associate Director.</li><li>Understand Business Processes.</li><li>Create Process Maps in SAP Signavio.</li><li>Improve Existing Processes.</li><li>Support SAP S/4HANA Transformation.</li><li>Work on Process Mining.</li><li>Create Dashboards &amp; KPIs.</li><li>Process Governance.</li><li>Master Data &amp; Exalca Integration 9. Stakeholder Management.</li><li>User Training &amp; Change Management.</li></ul>

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227 robotic process automation Jobs found

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

Software Engineer – Ag & Trade

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Signavio Business Process Specialist

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Skills

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227 robotic process automation Jobs found

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

Software Engineer – Ag & Trade

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Signavio Business Process Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.