AR and Collections Analyst/Senior Analyst

HR Transaction Delivery Analyst

Payroll Supervisor

Responsibilities: <ul><li>Accurately receive and deposit customer payments, ensuring proper allocation and application to accounts.&nbsp;</li><li>Maintain detailed accounts receivable reports to provide insights into outstanding balances and cash flow.</li><li>Post accounts receivable transactions to the general ledger in line with accounting policies.</li><li>Communicate and negotiate with customers to resolve deductions, disputes, and overdue accounts.</li><li>Partner with internal teams (finance, sales, etc.) to support effective collection strategies.</li><li>Manage delinquent accounts by implementing recovery strategies and minimizing losses.&nbsp;</li><li>Process write-offs and adjustments in accordance with company policy.&nbsp;</li><li>Support the development of policies and procedures for AR and collections to enhance process efficiency and risk mitigation.</li><li>Accurately receive and deposit customer payments, ensuring proper allocation and application to accounts.&nbsp;</li><li>Maintain detailed accounts receivable reports to provide insights into outstanding balances and cash flow.&nbsp;</li><li>Post accounts receivable transactions to the general ledger in line with accounting policies.</li><li>Communicate and negotiate with customers to resolve deductions, disputes, and overdue accounts.</li><li>Partner with internal teams (finance, sales, etc.) to support effective collection strategies.&nbsp;</li><li>Manage delinquent accounts by implementing recovery strategies and minimizing losses.</li><li>Process write-offs and adjustments in accordance with company policy.&nbsp;</li><li>Support the development of policies and procedures for AR and collections to enhance process efficiency and risk mitigation.</li></ul> ﻿﻿Requirements:	 <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or related field.</li><li>0–3 years of experience in accounts receivable or collections.</li><li>Strong attention to detail and ability to work under pressure and meet deadlines.</li><li>Analytical mindset with the ability to interpret financial data and generate actionable reports.</li></ul> Preferred: <ul><li>Master’s degree or Chartered Accountant (CA) qualification.</li></ul> Technical Skills &amp; Knowledge&nbsp; <ul><li>Proficiency in Microsoft Office Suite, especially Excel.</li><li>Working knowledge of Oracle or similar financial software.&nbsp;</li><li>Sound understanding of accounts receivable processes and best practices.</li><li>Languages Romania: Fluency in English and at least one additional language (French, German, Italian, Spanish, Romanian, or Czech).&nbsp;</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities: <ul><li>Manage Payroll teams to ensure effective and efficient operations within the defined processes.</li><li>Support the development and execution of Global Business Services (GBS) policies for Payroll.</li><li>Work closely with Global Payroll Lead</li><li>Track and measure performance against key performance indicators (KPIs) and service level agreements (SLAs).</li><li>Assist with people management activities within the payroll team.</li><li>Drive continuous improvement in Payroll business process performance.</li><li>Serve as a point of escalation or backup for Payroll team members.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations, staying updated on legislative changes.</li><li>Manage and maintain the payroll system, including selecting and implementing new software or upgrades.</li><li>Act as the primary contact for resolving complex payroll issues and inquiries from employees, management, and external agencies.</li><li>Assist in budget preparation and monitor payroll-related expenses.</li><li>Maintain strict confidentiality regarding payroll and employee information.</li><li>Collaborate with HR, finance, and other departments to ensure accurate payroll-related data.</li><li>Provide support during internal and external audits by supplying necessary payroll records and documentation.</li><li>Continuously review and enhance payroll processes to improve efficiency, reduce errors, and elevate service quality.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>6+ years or relevant experience in payroll, time &amp; attendance and vendor management and 2+ years in a people manager role</li><li>Experienced in payroll processing and administration, with a demonstrated track record of increasing responsibility</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Thorough understanding of federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Ability to analyze information, prepare reports, and make recommendations based on payroll data</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul>

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AR and Collections Analyst/Senior Analyst

HR Transaction Delivery Analyst

Payroll Supervisor

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AR and Collections Analyst/Senior Analyst

HR Transaction Delivery Analyst

Payroll Supervisor

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