Senior Devops Engineer

Senior Digital Marketing Analyst/ABM Lead

Director, Business Technology

Staff Software Engineer - Backend

Responsibilities: You will make an impact in the following way: Advanced Troubleshooting:&nbsp; <ul><li>Diagnose and resolve complex issues related to the cloud application, involving in-depth of the application architecture and infrastructure.</li></ul> Root Cause Analysis:&nbsp; <ul><li>Conduct thorough root cause analyses for recurring issues, implement preventive measures, and provide insights for continuous improvement.</li></ul> Automation and Scripting:&nbsp; <ul><li>Develop and utilize scripts and automation tools to streamline processes, improve efficiency, and reduce manual intervention in issue resolution.</li></ul> Documentation:&nbsp; <ul><li>Maintain comprehensive documentation for troubleshooting procedures, system configurations, and resolutions to facilitate sharing and future reference.</li></ul> Customer Communication:&nbsp; <ul><li>Effectively communicate with customers, providing clear and timely updates on issue resolution progress and collaborating on preventive measures.</li><li>You will be responsible for High Performance, Scalable, Robust, and Secure Common SaaS Framework based on AWS/OCP infrastructure.&nbsp;</li><li>This framework allows customers to configure provision, upgrade &amp; monitor various network functions in carrier grade enterprise &amp; telecom networks.&nbsp;</li></ul> Security and Compliance:&nbsp; <ul><li>Ensure the security of systems and applications, adhere to compliance requirements, and implement best practices for data protection.</li></ul> Collaboration:&nbsp; <ul><li>Collaboration with internal and external stakeholders.&nbsp;</li><li>Work closely with development, QA, and operations teams to foster a culture of collaboration and continuous improvement.&nbsp;</li><li>Collaborate with client’s team to gather the requirements.</li></ul> Training and Mentorship:&nbsp; <ul><li>Provide guidance and mentorship to junior team members and promote sharing within the organization.</li><li>Troubleshoot and fix any customer issues identified internally or in the production deployments.</li></ul> Requirements: <ul><li>5-8 years of Experience in DevOps (Jenkins, AWS services, Kafka, Grafana, elastic search, Bitbucket, Git, Deployment, Documentation, Root Cause Analysis reports, Customer interactions etc)</li><li>Experience with Cloud-native SaaS development &amp; virtualization technologies, for example, AWS, ESXi, KVM, HyperV would be a plus.&nbsp;</li><li>Extensive experience in developing distributed system design.</li><li>Prefer experience with microservice architecture, large scale, public cloud, IAM</li><li>Strong knowledge of containerization technologies like Kubernetes and Docker.&nbsp;</li><li>Strong knowledge in public cloud technologies (preferably AWS) and on-premises setups.</li><li>Good knowledge of analysing backend, frontend code whenever required and able to perform some tests as per customer issues.</li><li>Experience with CI/CD tooling like Jenkins etc.</li><li>Experience with version control system like Git, Bitbucket.</li><li>Experience with IaaC (Infrastructure as a Code) tools like Terraform.</li><li>Familiarity with agile development methodologies.&nbsp;</li><li>Lead and participate in various scrum ceremonies.</li><li>Good knowledge of observability tools like Kibana, Elastic stack, Prometheus stack etc.</li><li>Good knowledge of Linux operating system</li><li>Good knowledge of programming languages like Shell scripting, Python etc.</li><li>Knowledge of REST API, API gateways&nbsp;</li><li>Effective communication skills – written, spoken, listening and presentation.&nbsp;</li><li>Great Team player and experience working with global teams and global organizations.&nbsp;</li><li>Bachelor’s in computer science or equivalent.&nbsp;</li><li>Preferably a master’s degree in computer science.</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Responsibilities: <ul><li>Technology Services Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all our client business groups, comprised of approximately 6,500 users.</li><li>Job Description The Technology Services Group (TSG) is an internal function and is responsible for ensuring a consistent technology infrastructure and a standard set of tools and applications across our Asset Management business.</li><li>Position Summary The Senior Project Manager will be reporting into the Director, Technology Services and will be responsible for project delivery activities for our client business groups to improve and extend services.</li><li>Responsibilities Define the scope and objectives of the project in collaboration with senior management.</li><li>Works with Business/Technology Owners to ensure that the deliverables achieve the expected business result.</li><li>Set appropriate governance and oversight of all projects.</li><li>Create a detailed work plan which identifies and sequences the activities needed to successfully complete a project.</li><li>Execute the project, refine, and manage performance against the work plan.</li><li>Determine the resources (time, money, equipment, etc.) required to complete the project.</li><li>Monitor and approve all budgeted project expenditures.</li><li>Ensure that all financial records for the project are up-to-ate.</li><li>Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly).</li><li>Review and provide constructive feedback on vendor commercials to support project procurement.</li><li>Manage all project funds according to established accounting policies and procedures.</li><li>Ensure that the project deliverables are on time, within budget and at the required level of quality.</li><li>Prepare, track, and provide timely updates to action, issue and risk logs.</li><li>Drive accountability with cross-functional stakeholders in both Business and Technology.</li><li>Establish a communication schedule to update stakeholders, including appropriate staff in the organization, on the progress of the project.</li><li>Provides superior client experience and strengthens relationships with all key stakeholders.</li><li>Ensure IT Risk and Compliance due diligence is applied, where applicable.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management or related discipline preferred. Minimum 7-9 years’ experience in IT Project Management execution (experience in all/most knowledge areas: scope, time, cost, quality, HR, communications, risk, procurement, and integration management).</li><li>Experience with development live cycle management is an asset.</li><li>Process Improvement Methodology certification is considered an asset.</li><li>Vendor Management experience is considered an asset.</li><li>Proficiency in Microsoft Office suite (Word/Excel/PowerPoint), Microsoft Project, Simple Accounting, Knowledge of SharePoint.</li><li>Excellent communication skills (verbal and written); motivation and persuasion skills. Excellent organizational, planning, analytical and problem-solving skills.</li><li>Experience in Large Application or Infrastructure Delivery Projects is Key. Prior experience with Salesforce, FIS DX and/or financial applications (MS Dynamics, Quantum).</li><li>Experience managing Security or IT Infrastructure projects – e.g., Cloud Infrastructure, Servers/Data Centers, end-point software rollouts.</li><li>Experience in business Merger and Acquisition activities from a technology perspective Outcome/deliverable-focused orientation with a bias for action; disciplined scope, time, and cost management.</li><li>Ability to build and maintain strong working relationships with all levels of management and staff. </li><li>Demonstrate adaptability, flexibility, and resourcefulness in dealing with complex or uncertain scenarios.</li><li>Ability to leverage creativity, imagination, or unconventional methods to solve a problem or achieve a goal. </li><li>Ability to train/mentor/coach non-project managers in the area of project management and governance.</li><li>Ability to work effectively both independently and in team environments, considering multiple points of view and managing conflicts.</li></ul>

Responsibilities: Lead your team’s engineering efforts and demonstrate ownership of features, projects, modules, and services that you and your team deliver. Lead design and development efforts of existing and new payment experiences using a wide variety of technologies. Play a key role in the broader architectural decision-making processes. Act as a strong advocate for clean and scalable principles and practices in all areas, including coding, documentation, automation etc. Participate in formal and informal code and design reviews to hold quality high. Be a champion of high-performing, secure, and reliable software services. Identify critical non-functional requirements for the work your team is prioritizing (Availability, Security, Performance, Scalability, etc.) Provide technical leadership to your team across all phases of the software development lifecycle. Collaborate and communicate effectively with all technical and non-technical partners and stakeholders (Architecture, Developer Experience, Product, Design, Analytics, Legal, Marketing, etc.) Work with your Agile team to achieve shared understanding around the new products and features under consideration. Continuously learn by staying on top of the latest technology trends and share your knowledge and experience with your peers, adjacent teams, and across the organization. Collaborate frequently with other developers and teams to design and implement the cutting-edge reliable solutions. Understand and apply our technical architecture to ensure consistent, reliable, and secure deployments. Enhance and maintain existing product capabilities as required. Actively contribute to the test suites to enable speedy and reliable continuous integration. Guide continuous improvements to our build, deploy, and go to market processes. Bring fresh ideas for how to continuously improve our software, and your team. Advocate for ways to avoid and remediate technical debt on an ongoing basis. Actively participate in program planning, influencing the product and technology roadmap, and driving outcomes.  Requirements: You have a Bachelor’s or Master’s degree in Computer Science, or a related field of study. You have 8+ years of professional experience in the software industry. You are proficient and have strong skills in Java, object oriented, and functional programming, and are familiar with all related and latest topics and technologies. You care about writing high-quality code, and you've written your fair share of automated tests to back up your code. You're passionate about high-scale, high-throughput, low-latency systems, and about creating compelling experiences and integrations.  You're a problem solver, and you enjoy working both independently and collaboratively to identify the root cause of any issue and solve it with a can-do mindset.  You have experience mentoring less seasoned team members. You are open to and enjoy collaborating with teammates in non-technical roles as well.  Experience in developing software for distributed systems with high performance, scalability, and availability. Familiar and comfortable with the technologies, the tradeoffs, and the design patterns emerging in application development. Experience in developing high performance, scalable and available web services using J2EE and frameworks such as RestEasy, Spring, Apache CXF and Jersey.. Good understanding of web services and SOA related standards like REST/OAuth/JSON and SOAP/WSDL. Experience in payments processing or e-commerce domains. Experience working in a global-scale SaaS environment. Thrive in a fast-paced, dynamic environment. You have a bias towards action and results. 

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Senior Devops Engineer

Senior Digital Marketing Analyst/ABM Lead

Director, Business Technology

Staff Software Engineer - Backend

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Senior Devops Engineer

Senior Digital Marketing Analyst/ABM Lead

Director, Business Technology

Staff Software Engineer - Backend

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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