Senior Manager – Technology Transformation

Customer Experience Director

Inside Sales Engineer

Manager - Hire to Retire

Senior Manager- Interior Design

Senior Manager- Electrical

Stamping Manager

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Senior Manager, Group Tax

Role Description: <ul><li>The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role. </li><li>The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.</li></ul> Responsibilities: <ul><li>Provide analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.</li><li>Develop and maintain roadmaps for assigned initiatives, sequencing activity by value, dependency, risk and readiness.</li><li>Lead discovery and solution design with DHI departments, running workshops that define the opportunity, scope and intended outcome of each initiative.</li><li>Identify opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.</li><li>Define value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.</li><li>Design, develop, deploy and maintain data and analytical solutions, dashboards, automation solutions and AI-enabled products.</li><li>Build and maintain ETL/ELT processes and data transformation workflows.</li><li>Own the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.</li><li>Define product vision, user requirements, roadmaps, backlogs and delivery priorities, based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translate business challenges into technical requirements, user stories and solution designs.</li><li>Lead end-to-end delivery of assigned transformation initiatives, managing scope, schedule, cost and quality.</li><li>Ensure initiatives meet cybersecurity, data protection, privacy and AI governance requirements.</li></ul> Requirements: <ul><li>6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.</li><li>Demonstrated experience personally taking a problem through to a production-grade product.</li><li>Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.</li><li>Advanced degree, such as an MBA, preferred.</li><li>Technology, data and digital transformation planning and roadmap development</li><li>Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.</li><li>Lead Generation : Generates leads and qualifies prospects for external sales engineers</li><li>Quotations: Generates Standard quotations for products, tubings, hoses and parts.</li><li>Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.</li><li>Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.</li><li>Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.</li><li>Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.</li><li>Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.</li><li>Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.</li><li>Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.</li></ul> Requirements: <ul><li>Ideally you will have technical experience working with mechanically engineered / process equipment products or services.&nbsp;</li><li>This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.&nbsp;</li><li>Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.&nbsp;</li><li>Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.&nbsp;</li></ul>

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

Responsibilities: <ul><li>Oversee the design process to ensure all projects adhere to the highest quality of designs.</li><li>Review interior design packages submitted by the consultants, make sure they align with company Design Guidelines, protect the design intent, and ensure that purchasers receive what they have purchased to ensure alignment with the design intent.</li><li>Review design submissions for technical and commercial compliance during the design stage, and lead value engineering exercises to achieve target budgets to ensure that all design submissions comply with technical and commercial requirements.</li><li>Operate within the stipulated framework to maintain legal and ethical standards and ensure compliance with required Company’s regulatory framework and corporate governance.</li><li>Lead and manage all aspects of the design process, including designing, procurement, consultant appointment, and project execution to ensure that all technical procedures meet approved corporate operational design objectives.</li><li>Review the preparation of project-specific design briefs that reflect project intent and objectives.</li><li>Manage consultants and ensure that risks are mitigated, and senior management is informed of any changes.</li><li>Provide regular feedback on project status, risks and approved feasibility to ensure that design goals are being met.</li><li>Manage stakeholder relationships at all levels, including liaising with stakeholder partners and key business affiliates.</li><li>Stay updated with industry trends, best practices, and emerging technologies in market dynamics, and competitive landscape relevant to the organization.</li><li>Ensure compliance with policies, procedures, processes and controls of project design activities at all levels.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Interior Design /Architecture; Master’s degree preferred.</li><li>International certification in Interior design / LEED AP (Leadership in Energy and Environmental Design Associate Professional) Certification – preferred</li><li>Excellent knowledge of real estate development processes, and industry standards.</li><li>Working knowledge of interior design, coordination with architectural, structural, mechanical, and electrical disciplines; interior construction; and interiors specifications.</li><li>Min. 8-10+ years’ experience in a real estate / design consultancy managing designs&nbsp;</li><li>Experience managing design teams across various project phases (concept,development, implementation)</li><li>Experience working with project managers, engineers, and other stakeholders to ensure design integration within the project lifecycle</li></ul>

Responsibilities: <ul><li>Lead the electrical engineering strategy and delivery plan for assigned company projects, translating development briefs and operational requirements into clear design criteria, scopes of services, technical standards, deliverables and governance controls.</li><li>Lead the technical evaluation, appointment and performance management of MEP consultants, specialist designers, contractors and suppliers, ensuring competent resources, timely deliverables and compliance with contractual obligations.</li><li>Direct and assure the design of electrical power, lighting, emergency power, earthing, lightning protection, ELV, ICT, AV and security systems across concept, schematic, detailed design, tender and IFC stages, ensuring full multidisciplinary coordination, constructability and operability.</li><li>Ensure all electrical designs, calculations, specifications and installations comply with company requirements, applicable UAE regulations and the requirements of DEWA, Dubai Civil Defence, SIRA, telecom providers and other relevant authorities.</li><li>Provide senior technical input to feasibility studies, procurement strategies, tender documents, bid evaluations and technical clarifications, and recommend appointments based on compliance, capability, lifecycle value and project risk.</li><li>Drive value engineering, standardization, energy efficiency, smart-building integration and lifecycle-cost optimization without compromising safety, quality, customer experience, maintainability or performance.</li><li>Govern construction-phase technical submissions, including shop drawings, material submittals, method statements, RFIs, design changes and technical deviations, ensuring decisions are timely, documented and aligned with approved design intent and change-control requirements.</li><li>Monitor site execution through targeted inspections, technical audits and progress reviews; direct corrective action for quality deficiencies, non-conformances, interface issues and emerging risks, and escalate matters affecting safety, cost, programme or handover readiness.</li><li>Lead electrical testing and commissioning governance, integrated systems testing, authority</li><li>inspections, energization and performance verification, ensuring approved procedures, complete records and safe, reliable operation of all systems.</li><li>Manage electrical handover and close-out, including authority NOCs and approvals, as-built drawings, asset data, operation and maintenance manuals, training, warranties, spares, snag closure and defectliability obligations, in coordination with company operators and end users.</li><li>Maintain clear oversight of electrical cost, programme, procurement status, technical risks, changes and consultant/contractor performance, providing accurate reports, forecasts, recommendations and timely escalations to Project Delivery leadership.</li><li>Lead, coach and develop the electrical engineering team; allocate resources across projects, promote knowledge sharing and lessons learned, and establish consistent technical standards and best practices across the company portfolio.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical Engineering from an accredited university; a master’s degree is advantageous.</li><li>Professional engineering registration, chartership or recognized project-management certification is preferred.</li><li>Strong knowledge of UAE electrical regulations, utility and authority requirements, international codes, sustainability principles and safe systems of work.</li><li>Minimum 12–15 years of progressive electrical engineering experience in major real estate or infrastructure developments, including at least</li><li>five years in a management or technical-leadership role with accountability across design, construction, testing, commissioning, authority approvals and handover.</li><li>Demonstrated experience managing multidisciplinary consultants, contractors and specialist systems across multiple concurrent projects in</li><li>the UAE or a comparable regulatory environment.</li></ul>

Responsibilities: Production Operations Management: <ul><li>Manage the day-to-day operations of the Stamping Department to ensure production plans are achieved and customer delivery requirements are met.</li><li>Plan and allocate production resources, monitor production progress, and promptly coordinate the resolution of operational issues.</li><li>Chair departmental GO meetings, production meetings, and operational reviews, and track performance against targets.</li><li>Monitor production data and operating metrics, driving problem resolution and implementation of improvement actions.</li><li>Review and approve production-related documents, forms, work instructions, and processes.</li></ul> Safety and Environmental Management: <ul><li>Implement company EHS policies and applicable regulatory requirements, and promote a strong safety culture.</li><li>Conduct regular workplace safety inspections and risk assessments, ensuring identified hazards are corrected and closed out.</li><li>Monitor employees safe work practices to reduce the risk of injuries and safety incidents.</li><li>Ensure effective implementation of 5S+1 and standardized workplace management.</li></ul> Quality Management: <ul><li>Take ownership of departmental quality performance and continuously reduce scrap rates and cost of poor quality (COPQ).</li><li>Drive process-quality improvements to prevent and reduce customer complaints and internal quality issues.</li><li>Lead analysis of quality issues and implementation of corrective and improvement actions.</li><li>Support customer audits, management-system audits, and management reviews.</li></ul> Continuous Improvement and Operational Excellence: <ul><li>Drive continuous-improvement projects involving OEE, QCO, VSM, automation, and related initiatives.</li><li>Apply (continuous improvement or lean improvement) tools to continuously improve production efficiency and resource utilization.</li><li>Promote digital management and visual management systems, and regularly track improvement-project progress.</li><li>Oversee key departmental improvement projects and coordinate the required resources.</li><li>Establish and advance initiatives for cost reduction, efficiency improvement, and waste elimination.</li></ul> Cost Management: <ul><li>Lead departmental budgeting and expense control.</li><li>Continuously drive cost-improvement projects to achieve annual cost-saving targets.</li><li>Optimize the utilization of labor, equipment, and materials.</li><li>Monitor departmental operating costs and return on investment.</li></ul> Team Management and Talent Development: <ul><li>Establish and maintain job-skill matrices to strengthen overall team capabilities.</li><li>Manage employee performance, talent development, and succession planning.</li><li>Guide and coach supervisors, team leaders, and key employees in their professional development.</li><li>Improve employee engagement and foster teamwork and organizational culture.</li><li>Coordinate the resolution of employee-relations and cross-team collaboration issues.</li></ul> Strategic Planning and Management Reporting: <ul><li>Develop annual departmental business objectives and action plans.</li><li>Cascade KPI targets throughout the organization and drive achievement at all levels.</li><li>Report departmental operating performance and improvement progress to management on a regular basis.</li><li>Participate in plant strategic planning and business-development projects.</li></ul> Cross-Functional Collaboration: <ul><li>Work closely with Quality, Engineering, Maintenance, Planning, Supply Chain, and other functions.</li><li>Support new-product introduction and capacity-planning projects.</li><li>Coordinate cross-functional resources to resolve major operational issues.</li><li>Drive improvement in overall plant operating performance.</li></ul> Requirements: <ul><li>15+ years of experience in the stamping industry preferred.</li><li>Bachelors degree with 5+ years of manufacturing experience; a major in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related discipline is preferred.</li><li>Strong knowledge of stamping processes, quality management, and equipment management.</li><li>Familiarity with or lean manufacturing tools.</li><li>Experience leading continuous-improvement projects.</li><li>Excellent team leadership and people-management skills.</li><li>Strong communication, coordination, and cross-functional collaboration skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Project-management and continuous-improvement capabilities.</li><li>Data-analysis and business-management skills.</li><li>Results-oriented and customer-focused mindset.</li><li>Strong execution skills and strategic thinking.</li></ul>

Responsibilities: <ul><li>Collaborate and Innovate: Partner with portfolio managers, business managers, and product owners to tackle complex challenges and transform them into purposeful software solutions that drive our success</li><li>Design and Develop: Craft advanced algorithms and applications that significantly improve operational efficiency, enhance decision-making, and propel strategic initiatives forward</li><li>Leverage Emerging Technologies: Harness the power of machine learning and artificial intelligence to create innovative solutions that give us a competitive edge in the industry</li><li>Champion Excellence: Lead peer code reviews and share your technical expertise to cultivate a culture of continuous improvement and excellence</li><li>Ensure Quality: Execute rigorous System Integration Tests and work closely with business users on User Acceptance Tests to guarantee top-tier deliverables</li><li>Document and Guide: Develop comprehensive documentation and user guides to ensure seamless adoption and utilisation of new systems</li><li>Stay Ahead: Continuously explore and integrate emerging technologies to keep our solutions at the forefront of innovation&nbsp;</li></ul> Requirements: <ul><li>At least 5 years of relevant experience in software development, and hands-on experience in solution designing, software testing, and production support</li><li>Proficiency in Agile software development methodologies and practices such as Scrum, Kanban, or Test-Driven Development</li><li>Hands-on technical skills and good competency in Java and related frameworks such as Spring or Hibernate</li><li>Strong experience with Java / C# Dot Net / Typescript / Python</li><li>Preferred experience in relevant domains, including but not limited to the financial sector, such as SaaS integrations, enabling a deep understanding of industry-specific challenges and solutions</li><li>Familiarity with cloud platforms like AWS or Azure and containerisation technologies like Docker and Kubernetes</li><li>Strong team player who is keen to learn, independent, and possesses strong analytical, problem-solving, communication, and interpersonal skills</li><li>Passionate about understanding business requirements and using technology to transform or improve current state</li><li>Familiar with and interested in learning about current and emerging technology landscapes</li><li>Bachelor’s or equivalent degree in Science, Technology, Engineering, and Mathematics (STEM) related discipline is advantageous</li><li>Ability to adapt to a dynamic environment and demonstrate strong prioritisation skills</li><li>Experience leading engineering teams and/or mentoring junior software engineers is advantageous, especially for VP candidates&nbsp;</li></ul>

Responsibilities: Strategy, Framework &amp; Policy Architecture <ul><li>Define Group-wide Data &amp; AI Governance strategy, framework, operating model and roadmap, aligned to business strategy and AI ambitions</li><li>Author and maintain the Groups policy architecture - policies, standards, guidelines and procedures</li><li>Provide oversight, challenge and monitoring of adherence to policies and standards</li><li>Lead the continuous-improvement agenda for governance maturity through targets and metrics</li></ul> Governance Operating Model &amp; Stewardship <ul><li>Establish the governance model: define decision rights (RACI), and Data Owners and Stewardship roles across the business units</li><li>Translate governance topics into business-relevant insights for the relevant audiences.</li></ul> Data Governance, Catalogue &amp; Metadata Standards <ul><li>Set Group standards for data ownership, critical data elements, business glossary, metadata, data classification and dataset certification</li><li>Mandate data contracts on critical datasets and lineage coverage, embedding governance checks into the delivery lifecycle</li><li>Own the access governance standard and govern access to data, balancing innovation with appropriate controls</li></ul> Data Quality Management <ul><li>Own the Group data quality policy and standard - quality dimensions, rule libraries, thresholds and SLAs</li><li>Oversee the data quality operating loop, per-domain scorecards, remediation to SLA and owner-accountability reporting</li><li>Set the dataset certification regime before business use</li></ul> Data Protection, Sharing &amp; Retention <ul><li>Partner with Cybersecurity and Data Protection Office to develop and maintain the data protection framework and policies</li><li>Oversee data-sharing, retention and disposal practices across various stakeholders</li><li>Collaborate with Legal, Privacy and Compliance to ensure data compliance across jurisdictions</li><li>Manage and escalate data protection risks, tracking mitigations to closure</li></ul> Master Data Management <ul><li>Serve as design authority for master data capability, to centralize and manage master and reference data efficiently</li><li>Broker and secure ratification of master data design decisions across systems and stakeholders</li><li>Drive change management, adoption, integration and scaling of the MDM platform across the organization</li></ul> Regulatory Compliance, Risk &amp; Assurance <ul><li>Conduct regulatory horizon scanning across the jurisdictions where company operate, re-baselining policies, controls and plans as laws and standards evolve</li><li>Lead Group-wide Key Risk and Control Self-Assessment initiatives for Data and AI, and coordinate data and AI audits, compliance reviews and inspections</li></ul> Leadership, Reporting &amp; Culture <ul><li>Own the governance KPI metrics, dashboards, and reporting for executive stakeholders</li><li>Serve as the senior liaison between business units and technology on governance requirements</li><li>Be an agent of change inculcating data and AI governance culture and discipline across the organisation</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Management, Data/Analytics, Engineering, Law, or a related discipline; a relevant postgraduate qualification is an advantage.</li><li>Ongoing commitment to training and professional development.</li><li>At least 8 years of working experience in data management, including 5 or more years leading Data Governance, Data Quality or Master Data Management programmes in multi-entity or regulated organisations.</li><li>Extensive knowledge of data and AI regulatory, standards, and compliance requirements.</li><li>Experience in AI or model governance, model risk management or responsible-AI programmes, including generative AI; exposure to agentic AI governance is an advantage.</li><li>Proven track record standing up or transforming a governance function and operating model.</li><li>Good understanding of risk management and compliance frameworks and related disciplines such as risk and control self-assessment.</li><li>Experience in designing and delivering a Master Data Management capability.</li><li>Strong hands-on technical fluency: proficient in SQL with working Python; credible with modern data catalogues (e.g. DataHub, Microsoft Purview), data quality frameworks, data contracts and lineage, policy-as-code access models and Git / pull-request-based delivery.</li><li>Relevant certifications such as Certified Data Management Professional (CDMP), Certified Information Management Professional (CIMP) or Certified Information Systems Auditor (CISA) are strongly preferred.</li><li>Excellent written and oral communication; skilled at authoring policies, standards, guidelines and executive materials that business and engineering teams can act on.</li></ul>

Responsibilities: <ul><li>Supporting the Group Head, Tax to manage the tax risk of the Group on a global basis. This includes progressively rolling out the Group’s Tax Risk and Governance Framework from HQ to overseas subsidiaries, assessing their tax risk profile, identifying, mitigating and rectifying tax risk.&nbsp;</li><li>Responsible for developing processes and framework to comply with changes in tax/regulatory requirements such as country by country reporting and BEPS 2.0 compliance requirements.&nbsp;</li><li>Review tax processes and implementation of automation solutions, where appropriate, to capture appropriate data for tax reporting.&nbsp;</li><li>Analysis of Budget announcement and providing a summary and changes and impact analysis for dissemination to senior management and various affected business units.</li><li>Business Partnering: Tax advisory, planning and structuring, transfer pricing analysis and documentation, provide internal training, tax planning and structuring for M&amp;A projects, identifying opportunities for optimization, etc. Managing the tax issues on transactions including key finance and commercial initiatives, funding and repatriation, structuring and simplification.</li><li>Compliance: ensure compliance for all direct and indirect taxes (GST/VAT, duties, WHT, etc), including the implementation of daily transaction checks and analysis within the current Tax Risk &amp; Governance Framework. Review corporate tax, GST and withholding tax calculations and ensure timely tax filings for the entities within the Group.</li><li>Proactively prepare and document advice on tax filing positions, audits and rulings. Partner with the entities in the Group to ensure compliance with the company’s tax policies and business models, and liaising with external tax consultants, where necessary.&nbsp;</li><li>Manage tax audits and investigations of entities within the Group.</li><li>Any other ad-hoc duties as assigned.</li></ul> Requirements: <ul><li>Degree in Accounting related academics, with a major in taxation. Accredited Tax Advisor (Income Tax);</li><li>Minimum 10 years of relevant working experience in the Big 4, OR in both Big 4 and a global corporate organization;</li><li>Excellent understanding of the key principles and practices of direct and indirect taxes across the Asia Pacific region;</li><li>Excellent understanding of international tax principles including inbound and outbound structuring issues, funding and repatriation strategies and transfer pricing considerations;</li><li>Excellent understanding of tax reporting and experience in managing tax audits and investigations;</li><li>Ability to manage multiple projects and excel under pressure and tight timelines;</li><li>Self-starter, pro-active sole contributor and strong team player with the ability to lead and coach regional/global finance accountants/teams;</li><li>Able to influence, engage and build strong relationships &amp; trust at all levels;</li><li>Excellent judgment, people and communication skills</li></ul>

Skills

Industry

Location

Jobtitle

83 safe scaled agile framework Jobs found

Senior Manager – Technology Transformation

Customer Experience Director

Inside Sales Engineer

Manager - Hire to Retire

Senior Manager- Interior Design

Senior Manager- Electrical

Stamping Manager

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Senior Manager, Group Tax

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

83 safe scaled agile framework Jobs found

Senior Manager – Technology Transformation

Customer Experience Director

Inside Sales Engineer

Manager - Hire to Retire

Senior Manager- Interior Design

Senior Manager- Electrical

Stamping Manager

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Senior Manager, Group Tax

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.