Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Microbiology Technician

Microbiology Technician

AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Strategic Sales Manager

Head of Sales and Marketing Nutraceuticals

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth.</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support.</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li><li>Exceptional communication skills.</li></ul>

Responsibilities: Sales and Service Support: <ul><li>Preparing Quotations</li><li>Purchase order entries in ERP</li><li>Processing Sales Orders in ERP System</li><li>Processing orders on factories</li><li>Preparing Proforma Invoices</li><li>Invoicing in ERP System</li><li>Imports and Exports</li><li>E-way bill</li><li>Logistics &amp; Dispatches</li><li>Preparing Orders and Sales reports</li><li>Interacting with Customers, Vendors and Service providers</li><li>Vendor and Customer registration</li><li>Handling customer and internal communication</li><li>Inventory Management</li><li>Filing and maintaining records</li></ul> Requirements: <ul><li>Graduate in any discipline</li><li>Experience: 2-5 years, good communication skills, fluency in English is a must and knowledge on MS office.</li><li>Experience in sales office environment</li><li>CRM experience will be a plus.</li></ul>

Responsibilities: <ul><li>In conjunction with sales and product management, engage and partner with customer innovators and influencers to understand their challenges, their needs, the value they provide, and their future requirements.</li><li>Analyze emerging technologies to identify potential technology integration and product opportunities.</li><li>Contribute to the creation and maintenance of technology roadmaps.</li><li>Collaborate with cross-functional teams to develop and refine new product concepts.</li><li>Define, coordinate, and execute technology development projects in line with the technology roadmaps.</li><li>Stay current with industry developments, competitive landscape, end users’ system architecture and industry standards.</li><li>Drives the spirit of innovation into the organization to design and launch differentiated products.</li></ul> Requirements:&nbsp; <ul><li>Bachelors degree in an Engineering discipline (Master’s degree, preferred).</li><li>12+ years’ relevant experience including new product development, technology development &amp; demonstration, and customer-facing or customer collaboration roles.</li><li>Ideal candidate will have a deep knowledge of the utility, industrial and renewable industries.</li><li>Demonstrated ability to think creatively and solve complex problems.</li><li>Possesses high degree of initiative, technical competence, hands-on experience and engineering process knowledge.</li><li>Excellent communication and presentation skills.</li><li>A professional level of business acumen.</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Responsibilities: <ul><li>Perform and oversee complex microbiological activities, including environmental monitoring (viable and non-viable), utility sampling (e.g., water, compressed gases), and aseptic process support in areas utilizing isolator technology.</li><li>Conduct and review microbiological testing for bioburden, endotoxin (LAL), sterility, and microbial identification on raw materials, in-process samples, and final products.</li><li>Support and lead aspects of aseptic process simulations (media fills) including planning, execution, incubation, and interpretation of results within isolator systems.</li><li>Assist in the startup and qualification of the microbiology laboratory including equipment qualification, SOP development, method verification/validation, and environmental monitoring qualification.</li><li>Contribute to investigations, non-conformances, and microbiological excursions by providing subject matter expertise and supporting root cause analysis and CAPA implementation.</li><li>Ensure accurate and timely documentation of laboratory data in compliance with data integrity principles and cGMP guidelines.</li><li>Mentor and provide technical guidance to junior microbiology staff, fostering a culture of scientific excellence, compliance, and continuous learning.</li><li>Maintain laboratory readiness for internal and external audits by following and enforcing good laboratory practices and cGMP expectations.</li><li>Participate in ongoing improvements to laboratory procedures, contamination control strategies, and sterility assurance programs.</li><li>Interface cross-functionally with Quality Assurance, Manufacturing, Validation, and Engineering to support cleanroom and equipment qualifications, isolator decontamination cycles, and site expansion activities.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>Minimum of 3-5 years of microbiology laboratory experience in a cGMP pharmaceutical or biotechnology manufacturing environment.</li><li>Experience with isolator-based sterile manufacturing processes and aseptic support activities is strongly preferred.</li><li>Working knowledge of cGMPs, FDA and EU Annex 1 requirements, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li><li>Experience supporting laboratory equipment startup, qualification, and routine maintenance preferred.</li><li>Prior experience with high potent APIs and/or controlled substances is desirable.</li></ul> Skills/Competencies: <ul><li>Advanced technical skills in environmental monitoring, microbial testing, and aseptic processing support.</li><li>Strong documentation and data integrity skills with a meticulous attention to detail.</li><li>Demonstrated ability to troubleshoot microbiological and laboratory equipment issues.</li><li>Effective time management and prioritization skills in a fast-paced environment.</li><li>Strong communication skills with the ability to train and mentor junior staff.</li><li>Proactive, collaborative, and compliance-oriented mindset.</li><li>Comfortable working in cleanroom environments and adhering to gowning and contamination control protocols.</li></ul>

Responsibilities: <ul><li>Perform routine environmental monitoring (viable and non-viable) in classified cleanroom areas (Grade A/B/C/D), including surface and personnel monitoring. Manufacturing is performed inside isolators with surrounding grade C environment.</li><li>Collect and test samples from water systems (e.g., purified water, WFI), compressed gases, and other utilities per GMP and site procedures.</li><li>Support aseptic process simulations (media fills), including preparation, execution, and recovery/interpretation of microbiological data.</li><li>Perform microbiological tests such as bioburden, endotoxin (LAL), and sterility testing for raw materials, in-process samples, and finished products.</li><li>Prepare microbiological media, perform growth promotion testing, and maintain inventory of reagents and supplies.</li><li>Maintain laboratory notebooks, logs, and electronic systems in a compliant and organized manner, ensuring adherence to data integrity standards.</li><li>Support qualification and validation activities including cleanroom and utility qualifications, method validations, and EM qualification mapping.</li><li>Assist in investigations related to microbial excursions or deviations and contribute to the development and implementation of CAPAs.</li><li>Support microbiology lab startup activities including equipment qualification, SOP development, and execution of technical transfer protocols.</li><li>Follow all safety, quality, and regulatory policies, and maintain compliance with cGMP, USP, EU Annex 1, and other applicable guidelines.</li></ul> Requirements: Qualifications/Experience: <ul><li>Associate’s or bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>1–3 years of microbiology laboratory experience in a GMP-regulated pharmaceutical or biotechnology manufacturing environment.</li><li>Experience working in sterile environments or supporting aseptic processes preferred.</li><li>Familiarity with environmental monitoring equipment (e.g., particle counters, air samplers), microbiological techniques, and lab instrumentation.</li><li>Knowledge of cGMPs, data integrity principles, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and commitment to data accuracy and integrity.</li><li>Ability to work independently while collaborating effectively within a team</li><li>Good time management and organizational skills to support multiple tasks and priorities.</li><li>Proficient in the use of Microsoft Office and basic laboratory software systems.</li><li>Willingness to work flexible shifts or weekends to support aseptic operations and testing schedules, as needed.</li><li>A proactive and patient-focused mindset with a strong sense of ownership and compliance.</li></ul>

Responsibilities: <ul><li>Perform daily, weekly, and monthly reconciliations of financial accounts, including bank statements, ledger accounts, and other financial records for for&nbsp;</li><li>all the Operations Centers, subsidiaries and overseas branches that CoE is supporting&nbsp;</li><li>Ensure all transactions are accurately recorded and discrepancies are promptly identified.&nbsp;</li><li>Investigate and resolve discrepancies found during the reconciliation process&nbsp;</li><li>Communicate with relevant departments to understand the root cause of discrepancies and implement corrective actions&nbsp;</li><li>Maintain detailed and accurate records of reconciliation activities&nbsp;</li><li>Prepare reports on reconciliation status, discrepancies identified, and resolutions made.&nbsp;</li><li>Assist in the development and implementation of standardized reconciliation procedures and policies&nbsp;</li><li>Suggest improvements to existing reconciliation processes to enhance efficiency and accuracy&nbsp;</li><li>Ensure compliance with internal controls, company policies, and regulatory requirements&nbsp;</li><li>Adhere and support the bank Risk &amp; Control framework through various programs which include appropriate Key Risk Controls Self-Assessment&nbsp;</li><li>(KRCSA), Key Risk Indictors (KRI), Management Risk Awareness (MRA), Incident Reporting (IRF) and Business Continuity Management (BCM)&nbsp;</li><li>Adhere to best practices in reconciliation and financial reporting&nbsp;</li><li>Liaise with internal and external stakeholders, including finance teams&nbsp;</li><li>Provide support during audits and regulatory reviews by supplying necessary documentation and explanations.&nbsp;</li></ul> Requirements: <ul><li>Diploma/ Bachelor’s degree holder&nbsp;</li><li>Previous experience in Banking &amp; Financial services industry is preferred&nbsp;</li><li>Some knowledge and understanding on operational risk management and financial industry regulations will be a plus&nbsp;</li><li>A team player, strong interpersonal and communication skills.&nbsp;</li><li>Ability to work effectively, under pressure, in a rapid changing environment, as well as autonomously and as an effective member of a dynamic team.&nbsp;</li><li>Possesses good analytical and problem-solving skills&nbsp;</li><li>Self-driven, meticulous and able to operate expeditiously to deliver results and meet tight timelines&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Review and approve customer withdrawal and deposit claims submitted through touchpoints and various channels&nbsp;</li><li>Access application systems, both web-based and host screens for transaction processing.&nbsp;</li><li>Exercise vigilance when performing transactions and report any unusual or suspicious transactions immediately to supervisor&nbsp;</li><li>Ensure all incoming instructions are processed within defined SLA and accurately.&nbsp;</li><li>Perform end-of-day reconciliation for all transactions processed by team.&nbsp;</li><li>Handle communications to and from internal departments.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree&nbsp;</li><li>Minimum 2 to 5 years of experience in financial institutions operations preferred.&nbsp;&nbsp;</li><li>Proficient computer skills especially MS Office applications&nbsp;</li><li>Able to communicate effectively both verbal and written&nbsp;</li></ul>

Role Description: <ul><li>The Strategic Sales Manager, Data Center is responsible for driving strategic growth by identifying and developing new opportunities across the data center value chain—including hyperscale owners, colocation operators, contractors, and integrators.</li><li>This role focuses on expanding presence in the market through targeted engagement, solution positioning, and collaboration with cross-functional teams to deliver innovative connectivity solutions that meet the evolving demands of data center infrastructure.</li><li>This is a fully remote position.</li></ul> Responsibilities: <ul><li>Develop strong relationships with key stakeholders (executive level relationships and key decision makers) in the customer, apply professional selling methodology and leverage these relationships to position as a preferred supplier.</li><li>Design knowledge of data center systems, grounding, and other related applications.</li><li>Engagement with developed network of hyperscale owners and colocation operators for content expansion.</li><li>Research and development in new technology for new product development and stay current on technological developments in the field.</li><li>Generates new ideas, goes beyond the status quo; recognizes the need for new or modified approaches</li><li>Actively monitor &amp; maintain KPIs of customer relative to supplier performance standards.</li><li>Proactively promote the value which brings to the customer (with data / results) and work to efficiently service the account.</li><li>Financial tracking and reporting of strategy and business development efforts, market performance, and business planning results.</li><li>Engage in national and local industry events for market awareness and trainings</li></ul> Requirements: <ul><li>B.S. technical/business degree and 8 years of technical sales experience with 2+ years data center experience.</li><li>Preference will be given to candidates that possess technical backgrounds and have experience with data centers.&nbsp;</li><li>Experience managing project teams, both directly and through matrix organizations</li><li>Ability to travel 60-75% of the time.</li><li>Proven ability to work in a fast-paced and ever-changing environment.</li><li>Strong analytical and problem-solving ability with an entrepreneurial mindset</li><li>Strong customer service skills with a focus on listening to the customer.</li><li>Strong public speaking and presentation skills</li><li>Working knowledge of engineering design, procurement, and construction practices and procedures.</li><li>Multi-project execution experience</li></ul>

Responsibilities: Strategic &amp; Commercial Leadership: <ul><li>Develop and execute the commercial strategy to drive growth across product categories (e.g., vitamins, functional foods, probiotics, and herbal supplements).</li><li>Formulate annual business plans, budgets (A&amp;P and Trade Spend), and sales forecasts, and actively manage the P&amp;L to drive top-line revenue, gross margin improvement, and profitability.</li><li>Identify new business opportunities, strategic partnerships, and channel expansions (modern trade, e-commerce, pharmacy, and healthcare professionals).</li></ul> Market Access and Sales Management: <ul><li>Lead and oversee national sales operations, including regional sales teams, distributors, and key accounts.</li><li>Establish strong relationships and negotiate favourable long-term trade terms and contracts with key national and regional accounts.</li><li>Drive customer and channel engagement initiatives to strengthen brand presence and relationships.</li><li>Manage pricing strategies, trade terms, and promotional budgets in line with profitability goals.</li><li>Establish clear performance metrics (KPIs) and monitor sales productivity, market coverage, and territory growth across all channels.</li></ul> Marketing &amp; Brand Development: <ul><li>Develop and implement marketing strategies and campaigns to position the company as a credible and trusted nutraceutical brand in Indonesia.</li><li>Oversee product launches, lifecycle management, and portfolio strategy.</li><li>Conduct market analysis, consumer insights, and competitive intelligence to guide decision-making.</li><li>Collaborate with R&amp;D and Regulatory teams to ensure all product claims and marketing materials are fully compliant with local regulations.</li><li>Lead digital marketing, e-commerce, and omnichannel initiatives to strengthen consumer engagement and off-take</li></ul> Cross-functional Collaboration: <ul><li>Partner with Supply Chain, Finance, Regulatory, and Medical Affairs for seamless go-to-market execution.</li><li>Align with corporate and regional teams on strategic direction and brand consistency.</li><li>Support accurate forecasting, demand planning, and inventory control to ensure market availability.</li></ul> People Leadership: <ul><li>Build, lead and develop high-performing sales and marketing teams.</li><li>Set clear performance goals, monitor performance, and implement training and capability development programs.</li><li>Foster a culture of collaboration, accountability, and ethical business practices.</li></ul> Key Performance Indicators (KPIs): <ul><li>Achievement of sales revenue, margin, and market share targets.</li><li>Growth in distribution and channel penetration.</li><li>Success of new product launches and marketing campaigns.</li><li>Customer satisfaction and brand awareness.</li><li>Employee engagement and retention within the commercial team.</li></ul> Core Competencies: <ul><li>Strategic &amp; Commercial Acumen: Expertise in P&amp;L management and developing scalable commercial strategies.</li><li>Brand Building &amp; Positioning: Ability to build brand equity and differentiate products in a competitive health market.</li><li>Channel &amp; Customer Management: Mastery of Indonesian trade structures and key account negotiation.</li><li>Analytical &amp; Data-Driven Decision Making: Proficiency in utilizing market data for investment optimization.</li><li>Leadership &amp; People Development: Proven ability to build, inspire, and develop a high-performing commercial team.</li><li>Innovation &amp; Market Insight: Deep knowledge of nutraceutical trends, consumer behaviour, and product innovation cycles</li></ul> Requirements: <ul><li>Education: - Bachelor’s or master’s degree in business, Pharmacy, Nutrition, or Life Science</li><li>10–15 years of experience in Sales and Marketing, preferably in Nutraceuticals, FMCG Health, or Consumer Healthcare.</li><li>Proven leadership in managing commercial teams.</li><li>Experienced in driving new launches or significant expansion of a new portfolio or business unit within a structured corporate environment.</li><li>Strong understanding of nutraceutical market trends, regulatory frameworks, and consumer behaviours.</li><li>Excellent leadership, negotiation, and strategic planning skills.</li><li>Fluency in both English and Bahasa Indonesian is required.</li></ul>

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99 sales officer gt Jobs found

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Microbiology Technician

Microbiology Technician

AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Strategic Sales Manager

Head of Sales and Marketing Nutraceuticals

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99 sales officer gt Jobs found

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Microbiology Technician

Microbiology Technician

AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Strategic Sales Manager

Head of Sales and Marketing Nutraceuticals

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.