Customer Service Associate IV

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Salesforce And Sales Campaign Administrator

Senior Software Engineer 2 (Ruby on Rails) | Klara

Logistics Supervisor

Logistics Analyst

Maintenance Engineer

Staff Project Manager Engineer

Role Description: <ul><li>Clients Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. </li><li>They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about Clients products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Clients Extraordinary Customer Experience strategy.</li><li>This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.</li></ul> Responsibilities: Key performance responsibilities : <ul><li>Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers. KPI’s are STR, CES, FCR, and efficiency.</li><li>Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys.&nbsp;</li><li>Metric - NPS/Transactional Survey.</li><li>Customer Relationship &amp; Satisfaction.</li><li>Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries.</li><li>Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters.&nbsp;</li><li>Customer visits might be required.</li><li>Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications.</li><li>Manage Service Delivery Process/Execution</li><li>Manage escalations for your customers.</li><li>Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments, backlog management.</li><li>Follow up on quotes and quality issues.</li></ul> Manage Interfaces &amp; Build Service Culture <ul><li>Act as voice of the Customer for internal support departments.</li><li>Participate in development training and process improvement projects to expand and challenge learning new ideas and processes.</li><li>Take ownership for actions and follow through on tasks until resolved.</li></ul> Requirements: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SFDC (salesforce) is a big advantage. <ul><li>All candidates are required to be fluent in English.</li><li>Flexibility to work in US shift hours (6 pm to 3:30 am).</li><li>Education Experience: Any Graduation/Post Graduation.</li><li>Employment Experience: 6+ years.</li><li>SAP experience preferred (SD module).</li><li>Should be from Product based company (Manufacturing Industry).</li><li>Should have complete knowledge on Quote To Cash process.</li></ul>

Responsibilities: <ul><li>In charge of tax compliance execution for Thailand, Singapore, India and other countries or cities.&nbsp;</li><li>The scope includes but not limited to designing and timely reviewing tax reporting, tax forecast, and budget process, and etc.</li><li>Work with cross functions (i.e. FP&amp;A, Global tax) to set up tax forecast and budget, and monitor and adjust (if applicable) it on monthly basis.</li><li>Be responsible for tax-related data collection and analysis (i.e. Tax Burden Ration on both P&amp;L and cash basis, Margin, and Transfer Price, etc.) and outstanding problems / questions resolution in order to 1) increase tax efficiency; 2) mitigate tax risk; and 3) accurate tax forecast or budget.&nbsp;</li><li>Independently manage internal tax health check, and provide proposal &amp;advice to reduce compliance risk.</li><li>Lead transfer price strategy setting up for both domestic and cross-border transaction for all countries and cities in SSEA.&nbsp;</li><li>Design detail transfer price plan (I.e. mark-up rate, sales price, transaction flow, etc.) for each affiliates and each transfection types, and ensure the success of implementation.&nbsp;</li><li>Prepare transfer price documentations to support the strategy and plan.&nbsp;</li><li>As internal consultant to provide tax guidance to related functions (e.g. supply chain finance, GL).&nbsp;</li><li>Monitor the tax status and position on monthly basis, and handle challenges, questions and tax audits (if any) from each level of tax authorities.&nbsp;</li><li>Establish or maintain the good relationship with Finance Bureau, Tax Bureau, and other government authorities.&nbsp;</li><li>Manage and coordinate with external consultants.&nbsp;</li><li>Support AEM tax lead in coordination with global tax team to keep consistent tax strategy between local and global.&nbsp;</li><li>Support global tax team for tax return or provision preparation for other jurisdictions from compliance perspective.</li><li>Lead complicated applications such as tax exemption / reduction / deferral application, cross-border double tax treaty application, tax liquidation application, tax audit defense, etc and make achievements.&nbsp;</li><li>Proactively seek benefit such as government incentives for group from not only tax perspective.&nbsp;</li><li>Propose suggestions or ideas for any improvement or projects, and lead the implementation to make it happen.&nbsp;</li><li>Work together with AEM tax lead to plan annual tax projects.&nbsp;</li><li>Lead feasibility study by leveraging consulting reassure.&nbsp;</li><li>Land the execution from end to end</li></ul> Requirements: <ul><li>Smart and honest.&nbsp;</li><li>Dare to work under pressure.&nbsp;</li><li>Analytical thinking and passionate for results, with abundant passion/curiosity for learning.</li><li>Strong drive &amp; high energy, hands on and pragmatic, independent and proactive.&nbsp;</li><li>At least 6 years tax related job experience required including strong Asia exposure (i.e. Singapore, Thailand, etc.) with a comprehensive understanding of taxation, regulations and accounting.&nbsp;</li><li>Multinational company or consultant firm experiences is preferred.&nbsp;</li><li>More than 2 years experience in leader level.&nbsp;</li><li>Experience in tax project management and tax process design is a must.&nbsp;</li><li>Excellent knowledge and understanding of corporate governance practices and procedures.</li><li>Fluent language skills (both written and verbal) in English.</li><li>High ethical standards and result-focused, able to work in fast-paced, dynamic environment.</li><li>Ability to identify opportunities for improvement and implement creative solutions.</li><li>A team player, effective communicator, strong interpersonal skills and ownership behavior.</li></ul>

Responsibilities: <ul><li>In charge of tax compliance execution for Thailand, Singapore, India and other countries or cities.&nbsp;</li><li>The scope includes but not limited to designing and timely reviewing tax reporting, tax forecast, and budget process, and etc.</li><li>Work with cross functions (i.e. FP&amp;A, Global tax) to set up tax forecast and budget, and monitor and adjust (if applicable) it on monthly basis.</li><li>Be responsible for tax-related data collection and analysis (i.e. Tax Burden Ration on both P&amp;L and cash basis, Margin, and Transfer Price, etc.) and outstanding problems / questions resolution in order to 1) increase tax efficiency; 2) mitigate tax risk; and 3) accurate tax forecast or budget.&nbsp;</li><li>Independently manage internal tax health check, and provide proposal &amp;advice to reduce compliance risk.</li><li>Lead transfer price strategy setting up for both domestic and cross-border transaction for all countries and cities in SSEA.&nbsp;</li><li>Design detail transfer price plan (I.e. mark-up rate, sales price, transaction flow, etc.) for each affiliates and each transfection types, and ensure the success of implementation.&nbsp;</li><li>Prepare transfer price documentations to support the strategy and plan.&nbsp;</li><li>As internal consultant to provide tax guidance to related functions (e.g. supply chain finance, GL).&nbsp;</li><li>Monitor the tax status and position on monthly basis, and handle challenges, questions and tax audits (if any) from each level of tax authorities.&nbsp;</li><li>Establish or maintain the good relationship with Finance Bureau, Tax Bureau, and other government authorities.&nbsp;</li><li>Manage and coordinate with external consultants.&nbsp;</li><li>Support AEM tax lead in coordination with global tax team to keep consistent tax strategy between local and global.&nbsp;</li><li>Support global tax team for tax return or provision preparation for other jurisdictions from compliance perspective.</li><li>Lead complicated applications such as tax exemption / reduction / deferral application, cross-border double tax treaty application, tax liquidation application, tax audit defense, etc.&nbsp;</li><li>and make achievements.&nbsp;</li><li>Proactively seek benefit such as government incentives for group from not only tax perspective.&nbsp;</li><li>Propose suggestions or ideas for any improvement or projects, and lead the implementation to make it happen.&nbsp;</li><li>Work together with AEM tax lead to plan annual tax projects. Lead feasibility study by leveraging consulting reassure. Land the execution from end to end</li></ul> Requirements: <ul><li>Smart and honest. Dare to work under pressure. </li><li>Analytical thinking and passionate for results, with abundant passion/curiosity for learning.</li><li>Strong drive &amp; high energy, hands on and pragmatic, independent and proactive.&nbsp;</li><li>At least 6 years tax related job experience required including strong Asia exposure (i.e. Singapore, Thailand, etc.) with a comprehensive understanding of taxation, regulations and accounting. Multinational company or consultant firm experiences is preferred.&nbsp;</li><li>More than 2 years experience in leader level. </li><li>Experience in tax project management and tax process design is a must.&nbsp;</li><li>Excellent knowledge and understanding of corporate governance practices and procedures.</li><li>Fluent language skills (both written and verbal) in English.</li><li>High ethical standards and result-focused, able to work in fast-paced, dynamic environment.</li><li>Ability to identify opportunities for improvement and implement creative solutions.</li><li>A team player, effective communicator, strong interpersonal skills and ownership behavior.</li></ul>

Role Description: <ul><li>Seeking a skilled Electrical &amp; Electronics Engineer to manage the electrical/ electronics infrastructure, control systems, and automation for our electroplating operations, ensuring optimal performance, quality, and safety in a fast-paced manufacturing environment.</li></ul> Responsibilities:&nbsp; <ul><li>System Design &amp; Implementation: Install electrical systems, schematics, and controls for plating lines (rectifiers, heaters, pumps, automation).</li><li>Automation &amp; Control: Program, troubleshoot, and maintain PLC, SCADA, and HMI systems for automated plating processes, ensuring consistency and efficiency.</li><li>Power Management: Manage high-current DC power supplies (rectifiers) and associated distribution systems for plating baths</li><li>Maintenance &amp; Troubleshooting: Perform preventative maintenance, diagnostics, and rapid resolution of electrical faults in plant equipment and control systems.</li><li>Safety &amp; Compliance: Ensure all electrical installations and operations meet strict safety standards, codes and environmental regulations.</li><li>Process Optimization: Analyze electrical data to improve plating quality, efficiency, and cost-effectiveness, working closely with Plating Engineers/Mechanical engineers/chemists.</li><li>Documentation: Create and maintain detailed technical documentation, including electrical line diagrams, BOMs, and test reports.</li><li>Collaboration: Work with mechanical engineers, production staff, and vendors on project execution and system upgrades.</li></ul> Requirements: <ul><li>Education: Bachelors degree in Electrical &amp; Electronics Engineering.</li><li>Experience: Proven experience in industrial automation, power electronics, or electroplating operations.</li><li>Technical Skills: Strong knowledge of PLCs, HMIs, VFDs, and industrial control systems.</li><li>Proficiency in reading electrical drawings, schematics, and blueprints.</li><li>Understanding of power electronics (rectifiers) and DC power systems. o	Familiarity with plating processes (e.g., Nickel, Zinc, Chrome) and associated chemicals.</li><li>Knowledge of safety standards for electrical systems in industrial environments.</li><li>Soft Skills: Excellent problem-solving, analytical, leadership, and communication skills.</li></ul>

Role Description: <ul><li>The Salesforce &amp; Sales Campaign Administrator is responsible for optimizing Salesforce (SFDC) usage across the client Medical commercial organization.</li><li>The role ensures disciplined pipeline and campaign management, standardized confidence ratings, and delivery of advanced sales analytics that support global product reviews, revenue growth, and improved Operating Income (OI) aligned with clients Medical’s strategic objectives.</li></ul> Responsibilities: <ul><li>Drive consistent and effective Salesforce (SFDC) adoption across Sales Executives and Product Managers.</li><li>Own Salesforce opportunity and pipeline governance, ensuring data accuracy, consistency, and completeness.</li><li>Support the global product review process through reliable and standardized SFDC opportunity pipelines.</li><li>Design, implement, and enforce standardized confidence rating frameworks.</li><li>Lead Salesforce-based campaign management, including outbound and mass CRM campaigns.</li><li>Ensure integration and traceability between campaigns, leads, contacts, and opportunities.</li><li>Deliver advanced Salesforce dashboards, reports, and sales operations analytics.</li><li>Identify pipeline risks, growth opportunities, and performance gaps across regions and product portfolios.</li><li>Apply Salesforce automation and AI-enabled tools to improve campaign execution, pipeline quality, and forecasting.</li><li>Partner cross-functionally with Sales, Product Management, Marketing, Finance, and Sales Operations to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Analytics, Engineering, or related field.</li><li>Proven experience in Salesforce (SFDC) campaign management and pipeline management.</li><li>Strong experience in Sales Operations, Revenue Operations, or commercial analytics.</li><li>Expert analytical skills with demonstrated ability to translate data into actionable insights Preferred Qualifications.</li><li>Salesforce Administrator and/or advanced Salesforce certifications.</li><li>Experience in medical devices, healthcare, or regulated manufacturing environments</li><li>Experience with forecasting models, confidence scoring, and pipeline governance.</li><li>Familiarity with our client commercial processes and performance frameworks.</li></ul> Key Competencies <ul><li>Salesforce (SFDC) expertise</li><li>Sales campaign and pipeline management</li><li>Advanced sales analytics and performance measurement</li><li>CRM automation and AI enablement</li><li>Strong stakeholder engagement and communication skills</li><li>Data-driven and continuous improvement mindset</li><li>Hands-on experience managing outbound and mass CRM campaigns</li><li>Experience leveraging Salesforce automation and AI-enabled sales tools</li></ul>

Responsibilities: <ul><li>Design, build, and maintain scalable backend systems using Ruby on Rails, ensuring reliability, performance, and an exceptional user experience.</li><li>Collaborate closely with Product and Design teams to translate customer needs into high-impact technical solutions, balancing simplicity with scalability.</li><li>Define and communicate clear technical specifications by breaking down complex requirements into actionable, well-structured implementation plans.</li><li>Uphold engineering excellence through test-driven development (TDD), comprehensive integration testing, and disciplined API design and management.</li><li>Optimize data storage and messaging systems, including PostgreSQL, NoSQL databases, and RabbitMQ, to ensure system efficiency and stability.</li><li>Mentor and support fellow engineers through pairing, knowledge sharing, and leading refactoring initiatives to continuously raise team-wide technical standards.</li></ul> Requirements: <ul><li>Technical Depth: A degree in Computer Science (or equivalent experience) and 3+ years of professional mastery in Ruby and its frameworks (Rails, Grape, or Sinatra).&nbsp;</li><li>A Quality Mindset: A strong TDD advocate who lives and breathes RSpec.&nbsp;</li><li>Systems Thinking: Deep experience with relational databases and message-driven architectures. You understand how parts of a system talk to one another.&nbsp;</li><li>Growth Mindset: A drive to learn and take ownership. You dont wait for permission to make things better.&nbsp;</li><li>Effective Communication: The ability to influence technical decisions and explain "the why" to both technical and non-technical stakeholders.</li></ul>

Responsibilities: Team Leadership and Management <ul><li>Lead and supervise logistics and Imports/Exports teams, providing guidance, training, and support to ensure efficient execution of all logistics activities.</li><li>Foster a positive team culture that promotes collaboration, continuous learning, and operational excellence.</li></ul> Shipment and Freight Coordination <ul><li>Oversee the scheduling and coordination of inbound and outbound shipments to meet production and customer requirements.</li><li>Coordinate international shipments from all regions to Latin America, maintaining close communication with service providers to track orders and ensure service level compliance.</li></ul> Warehouse and Plant Operations <ul><li>Manage warehouse and plant logistics operations to ensure efficient material flow and optimal inventory handling.</li><li>Monitor and control distribution and logistics-related costs.</li></ul> Cross-functional Collaboration and Project Management <ul><li>Collaborate with cross-functional teams to develop and implement logistics strategies aligned with organizational objectives.</li><li>Coordinate supply chain projects and/or lead logistics team members in managing regional initiatives within the LAR region.</li><li>Work closely with internal stakeholders, external partners, and regulatory authorities to ensure project objectives are achieved, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation, ensuring supply chain efficiency and regulatory compliance.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes (e.g., cabotage) to optimize routes and reduce costs.</li><li>Warehousing Projects: Support the establishment and management of warehouses, ensuring compliance with regulations and efficient storage and distribution.</li><li>Market Analysis: Conduct research to identify logistics trends, opportunities, and potential partnerships.</li><li>Project Planning: Develop project plans, budgets, and timelines, ensuring effective execution.</li><li>Risk Assessment: Identify potential risks and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all permits, licenses, and documentation are obtained and maintained in line with regional and international regulations.</li><li>Reporting and Evaluation: Monitor project progress, report results, and evaluate business impact on logistics and supply chain operations.</li></ul> Compliance and Safety <ul><li>Manage the Imports/Exports team responsible for customs clearance, international transportation, and trade documentation.</li><li>Collaborate with external customs brokers to ensure accurate and timely submission of documentation.</li><li>Ensure full compliance with regulatory, trade, and company standards.</li><li>Support internal and external audits by providing accurate and timely information.</li><li>Promote safety by ensuring compliance with all applicable safety standards and legal requirements.</li></ul> Supplier and Service Provider Management <ul><li>Maintain regular communication with logistics suppliers and service providers.</li><li>Review supplier performance, investigate and resolve shipment-related issues, and ensure timely and reliable deliveries.</li></ul> Cost Control and Reporting <ul><li>Prepare and analyze logistics and trade-related reports, providing insights and recommendations to senior management.</li><li>Utilize data analytics and predictive tools to optimize logistics operations strategically.</li><li>Manage logistics process documentation and flowcharts with a focus on continuous improvement, productivity, and cost efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field (preferred).</li><li>Solid experience in logistics and/or other supply chain functions, including a minimum of 3 years in a leadership role.</li><li>Strong knowledge of customs regulations and logistics operations, including transportation, distribution, and warehousing.</li><li>Proven experience in global logistics operations, international trade, or supply chain management.</li><li>Excellent communication and interpersonal skills to work effectively with internal teams, external partners, and government authorities.</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.</li><li>Proficiency in ERP systems (e.g., SAP) for logistics and trade management.</li><li>Detail-oriented mindset with a strong focus on accuracy and compliance.</li><li>Demonstrated problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Professional certifications such as Six Sigma (Green or Black Belt), ISO 9001, Lean Management, APICS CSCP, or PMP are desirable.</li><li>Fluency in Portuguese and English is required; proficiency in Spanish is an advantage.</li></ul>

Responsibilities: Transportation Management <ul><li>Schedule and coordinate inbound and outbound transportation activities.</li><li>Monitor transportation providers’ performance to ensure on-time and cost-effective deliveries.</li><li>Optimize routing and logistics strategies to minimize transportation costs and improve efficiency.</li></ul> Warehouse Communication <ul><li>Maintain regular communication with warehouse teams to ensure timely receipt, storage, and dispatch of materials.</li><li>Conduct audits and inventory reviews to ensure accuracy and compliance.</li><li>Collaborate with warehouse teams to resolve discrepancies, delays, or operational issues.</li></ul> Material Handling <ul><li>Oversee the receipt, inspection, and verification of materials.</li><li>Coordinate proper storage, handling, and retrieval of materials.</li><li>Ensure compliance with safety, quality, and operational standards.</li></ul> Billing and Invoicing <ul><li>Manage logistics-related billing processes, ensuring invoice accuracy and completeness.</li><li>Investigate and resolve billing discrepancies with suppliers and service providers.</li><li>Maintain accurate records of invoices, payments, and related documentation.</li></ul> Customer Complaint Resolution <ul><li>Address customer complaints related to logistics and supply chain operations in a timely and professional manner.</li><li>Conduct root cause analysis and implement corrective and preventive actions.</li><li>Collaborate with customer service and internal teams to ensure customer satisfaction.</li></ul> Automation Processes <ul><li>Develop and implement automation solutions, including macros, robots, and custom code, to improve logistics and supply chain processes.</li><li>Identify opportunities for automation, process optimization, and efficiency improvements.</li><li>Collaborate with cross-functional teams to integrate automation solutions across systems and operations.</li></ul> Dashboard Development and Maintenance <ul><li>Design, develop, and maintain dashboards using tools such as Power BI and Power Automate to track key performance indicators (KPIs).</li><li>Ensure data accuracy, consistency, and relevance in reports and dashboards.</li><li>Work with stakeholders to gather requirements and support data-driven decision-making.</li></ul> Safety and Compliance <ul><li>Respond to internal and external audits, ensuring accurate and timely compliance reporting.</li><li>Ensure adherence to company policies, local regulations, and international standards related to transportation and storage.</li><li>Promote and maintain compliance with all applicable safety, legal, and regulatory requirements.</li></ul> Business Development and Project Coordination <ul><li>Participate in and coordinate regional strategic business development initiatives, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation of new resale operations in collaboration with cross-functional teams.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes, such as cabotage, to improve efficiency and reduce costs.</li><li>Warehouse Operations: Support the establishment and management of warehouses, ensuring regulatory compliance and operational efficiency.</li><li>Market Analysis: Conduct market research to identify trends, opportunities, and potential partnerships aligned with supply chain growth objectives.</li><li>Project Planning: Develop project plans, budgets, timelines, and track execution with key stakeholders.</li><li>Risk Assessment: Identify risks associated with new initiatives and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all required permits, licenses, and regulatory documentation are obtained and maintained.</li><li>Stakeholder Collaboration: Work with internal teams, external partners, and government agencies to facilitate approvals and successful implementation.</li><li>Reporting and Evaluation: Monitor, report, and evaluate project performance and its impact on logistics and supply chain operations.</li></ul>&nbsp;Requirements: Qualifications <ul><li>Bachelor’s degree in Logistics, Engineering, Supply Chain Management, or a related field (preferred).</li><li>Proven experience in logistics, transportation, or supply chain operations.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of quality management systems and standards (ISO 9000, ISO 14000, IATF, etc.).</li><li>Proficiency in logistics systems and Microsoft Office applications.</li><li>Hands-on experience with automation tools, macros, custom code, and dashboard development using Power BI and Power Automate.</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li><li>Supply chain certifications (CSCP, CPSM, or similar) are an advantage.</li><li>Fluency in Portuguese and English is required; Spanish proficiency is a plus</li></ul>

Role Description:&nbsp; <ul><li>To lead and manage Electrical, Electronics, PLC, and Mechanical maintenance activities across processing and packing assets.&nbsp;</li><li>The role is responsible for ensuring safe, reliable, and efficient operation of equipment by eliminating electrical, automation, mechanical, and process-related. breakdowns, improving equipment reliability and OEE, and strategically reducing unplanned downtime through effective maintenance execution and team leadership.&nbsp;</li></ul> Responsibilities: <ul><li>Lead, coordinate, and manage both Electrical and Mechanical Maintenance teams.&nbsp;</li><li>Provide hands-on technical leadership for electrical, electronics, PLC, and mechanical breakdowns.&nbsp;</li><li>Manage preventive, corrective, and condition-based maintenance activities across all processing and packing equipment.&nbsp;</li><li>Troubleshoot PLC-controlled systems including fault diagnostics, I/O checks, sensors, actuators, and basic logic analysis.&nbsp;</li><li>Oversee mechanical maintenance activities including rotating equipment, conveyors, gearboxes, bearings, and drive systems.&nbsp;</li><li>Guide maintenance teams in root cause analysis (RCA), loss analysis, and implementation of permanent corrective actions.&nbsp;</li><li>Ensure effective maintenance planning, execution, and reporting through SAP PM.&nbsp;</li><li>Own and maintain electrical, automation, and mechanical spare parts inventories, ensuring availability of critical spares.&nbsp;</li><li>Develop maintenance standards, work instructions, and OPLs for electrical, PLC, and mechanical activities.&nbsp;</li><li>Support technician capability development through coaching and technical training (electrical, PLC, and mechanical).&nbsp;</li><li>Ensure compliance with EHS, QFS, and machinery safety standards during all maintenance activities.&nbsp;</li><li>Maintain accurate documentation and records to support internal and external audits (EHS, QFS, KWS, FSSC, etc.).&nbsp;</li></ul> Key Performance Indicators (KPIs):&nbsp; <ul><li>Reduction of unplanned downtime.&nbsp;</li><li>Improvement of equipment reliability and OEE.&nbsp;</li><li>Preventive maintenance on-time completion rate.</li><li>Breakdown response time and MTTR.&nbsp;</li><li>Maintenance cost control and spare parts availability.&nbsp;</li><li>Electrical and Mechanical team capability development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical &amp; Electronics Engineering or Mechatronics Engineering.&nbsp;</li><li>Minimum 5 years of maintenance experience in manufacturing or FMCG environments.&nbsp;</li><li>Proven experience in leading both electrical and mechanical maintenance teams.&nbsp;</li><li>Strong knowledge of industrial electrical, electronic, automation, and mechanical systems.&nbsp;</li><li>Mandatory PLC knowledge : - Fault finding and diagnostics - I/O modules, field devices, and communication basics - Ability to read and analyze PLC logic&nbsp;</li><li>Solid mechanical knowledge including rotating equipment, gearboxes, bearings, conveyors, and power&nbsp;transmission systems.&nbsp;</li><li>Experience with motors, inverters, servo drives, sensors, actuators, and control systems.&nbsp;</li><li>Experience with SAP PM or similar CMMS systems.&nbsp;</li><li>Strong leadership, problem-solving, communication, and decision-making skills.</li></ul>

Responsibilities: Project Leadership &amp; Execution <ul><li>Lead multiple medium- to high-complexity New Product Development projects with full end-to-end ownership.</li><li>Demonstrate strong cross-functional leadership across global and multicultural teams.</li><li>Promote a diverse and inclusive workplace by recognizing and valuing individual differences and perspectives.</li></ul> Stakeholder &amp; Communication Management <ul><li>Identify stakeholder expectations and establish effective communication cadences.</li><li>Develop and execute the Project Communication Plan.</li><li>Lead periodic management-level project reviews.</li><li>Report project progress, risks, and issues to leadership and stakeholders.</li></ul> Financial &amp; Economic Management <ul><li>Manage project capital, expense, and resource expenditures to meet financial targets.</li><li>Support economic analysis, including alternatives evaluation, variance analysis, and cost calculations.</li><li>Track and report project progress and product costs.</li></ul> Planning, Risk &amp; Change Management <ul><li>Develop detailed project schedules, resource plans, and budget forecasts.</li><li>Execute integrated change management and control processes.</li><li>Perform effective project risk management, including creation, monitoring, and mitigation of risks.</li><li>Identify, address, and resolve project issues and impediments proactively.</li></ul> Continuous Improvement &amp; Collaboration <ul><li>Drive continuous improvement of existing project processes and implementation of new project components.</li><li>Coordinate internal resources across departments to ensure projects are delivered on time, on cost, and on quality.</li><li>Collaborate with cross-functional teams for problem-solving and brainstorming initiatives.</li></ul> Requirements: Education &amp; Critical Experience <ul><li>Bachelor’s degree in Engineering with 12–15 years of professional experience</li><li>Master’s degree in Engineering with 10–12 years of professional experience.</li><li>5–6 years of project management experience in industrial product or hardware .development environments.</li><li>Proven experience managing distributed and multicultural teams.</li></ul> Competencies Must Have <ul><li>In-depth understanding of Toll Gate / Stage Gate product development processes.</li><li>Strong experience in project management strategy and execution.</li><li>Extensive experience in stakeholder and requirements management.</li><li>Exposure to manufacturing processes such as molding, stamping, and plating.</li><li>Excellent verbal and written English communication skills with the ability to communicate .globally at all organizational levels.</li><li>Proven expertise in project planning, execution, and delivery.</li><li>Strong leadership skills to drive collaboration, accountability, and results.</li><li>Ability to develop and manage communication plans and responsibility (RACI) matrices.</li><li>Proficiency in Microsoft Project.</li><li>Proficiency in MS Office tools (Excel, Word, PowerPoint).</li><li>Experience with project ROI analysis (NPV, IRR, Payback Period).</li></ul> Preferred <ul><li>Exposure to regulatory approval processes (UL, CSA, CQC, VDE, etc.).</li><li>Experience in the terminal and connector industry.</li><li>Exposure to Agile Project Management methodologies.</li><li>PMP certification or equivalent project management credentials.</li></ul>

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54 salesforce implementation Jobs found

Customer Service Associate IV

Tax Lead - SSEA

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Salesforce And Sales Campaign Administrator

Senior Software Engineer 2 (Ruby on Rails) | Klara

Logistics Supervisor

Logistics Analyst

Maintenance Engineer

Staff Project Manager Engineer

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54 salesforce implementation Jobs found

Customer Service Associate IV

Tax Lead - SSEA

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Salesforce And Sales Campaign Administrator

Senior Software Engineer 2 (Ruby on Rails) | Klara

Logistics Supervisor

Logistics Analyst

Maintenance Engineer

Staff Project Manager Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.