Senior Executive - HSE

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

Role Description: <ul><li>Senior Executive, Health &amp; Safety provides support and assistance in the monitoring, recording, reporting of HSE issues within DHCM’s residential communities, project site, offices, and other related assets.</li></ul> Responsibilities: <ul><li>The job holder assist, support and coordinate in performing compliance audits, inspections, and reviews, and by constantly improving staff, resident, tenant, contractor, service providers &amp; supplier awareness on HSE risks and management controls.</li><li>Health &amp; Safety Management: Act as a focal point for HSE in allocated work location and responsible to ensure the Implementation of the Health and Safety Management System.</li><li>Enforce policies to establish a culture of health and safety in the delivery of services.</li><li>Ensure that the communities, infrastructure, and auxiliaries meet the highest standards for Health &amp; Safety and fully complies with the statutory requirements of the regulatory authorities Monitor the legal compliance of the allocated location and report any deviation immediately to respective department and to the line manager.</li><li>Attend HSE incidents, accidents and near misses, investigate and corrective actions implemented and keep the records up to date and prepare trend analysis report.</li><li>Take immediate action in case of observing an unsafe act or condition posing an imminent risk and carry out the required communications with all concerned stakeholders.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field.</li><li>Lead Auditor qualifications ISO 45001.</li><li>NEBOSH IGC Level 3 qualification in HSE.</li><li>Minimum 5 years of overall experience in Facilities Management / community.</li><li>Management similar or large projects, community, and large malls in HSE role.</li><li>Good knowledge and experience of using automated applications for HSE management</li></ul>

Responsibilities: <ul><li>Develop pricing strategies and tactics to drive profitable visitation by implementing effective admissions pricing development strategy, including discounts, seasonal structure, package structure, promotions, and channel strategy</li><li>Manage product offerings to optimize revenues and ensure proper implementation</li><li>Provide the organization with in-depth analyses and actionable business insights to maximize profits through the application of forecasting, pricing optimization and demand management in order to achieve company financial goals.</li><li>Record and analyze sales data to better understand guest/client behavior by identifying trends, patterns, and irregularities in consumer transactions.</li><li>Conduct consumer research to generate insights and create tools that allow for visual analysis of data</li><li>Prepare weekly and monthly reporting in regard to sales and booking data and lead business reviews with stakeholders</li><li>Prepare the production of annual budget by providing insight into future sales volumes and revenues and identifying risks and opportunities</li><li>Create and maintain business relationships with key stakeholders in Sales, Marketing, Distribution, Finance, IT, and Operations to identify opportunities to improve long-term company profits as well as execute the plans on a daily basis</li><li>Conduct competitive research and industry benchmarking to provide background information for the Pricing strategy and Identify industry practices in Revenue Management</li><li>Implement processes and drive recommendations for Sales and Ticketing and identify procedures for effective workflow&nbsp;</li><li>Ensure available technology is fully utilized and understood according to requirements.</li><li>Create and maintain high standards of data quality through system maintenance and audits</li><li>Assist the Sales &amp; Marketing Teams in defining marketing campaigns and sales actions, to ensure that the right people are reached at the right time, in the right place, with the right price</li><li>Set targets for selling and upselling to sales or reservation departments&nbsp;</li><li>Identify gaps and recommend opportunities at both park/assets and corporate level and engage resources into activity planning to achieve revenue targets</li><li>Ensure relevance of pricing research and data used in price recommendations and provide feedback on pricing and packaging</li><li>Ensure relevant reporting is delivered in a timely manner to the right stakeholders</li><li>Identify tools and processes allowing for improved control and visualization and ensure available technology is fully utilized and understood&nbsp;</li></ul> Requirements: <ul><li>Minimum of 5-7 years professional working experience in Hospitality, Tourism, Government, Theme Park industry or FMCG&nbsp;&nbsp;</li><li>Team leadership, coaching, development, recruitment and alignment within Sales, Marketing and eCommerce teams</li><li>Strategic commercial planning and execution</li><li>Degree in Business Administration and/or Hospitality Management</li><li>Experience with pricing strategy and forecasting is essential.</li></ul>

Responsibilities: <ul><li>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.&nbsp;</li><li>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</li><li>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</li><li>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</li><li>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</li><li>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</li><li>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</li><li>Support with the implementation of&nbsp;contractors mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</li><li>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</li><li>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.&nbsp;</li><li>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</li><li>Oversee Statutory &amp; Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</li><li>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</li><li>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</li><li>Analyze information and ensure that reports are consolidated for management review.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</li><li>Project Management Professional (PMP) certification – preferred</li><li>Understanding of industry-specific delivery standards and technologies,&nbsp;statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.&nbsp;</li><li>Preferably 5+ years of experience with a developer.</li></ul>

Responsibilities: <ul><li>Define, develop, and lead the company-wide project management strategy, ensuring all assigned project delivery activities support and advance the organizations strategic plan and business goals.</li><li>Lead as an ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.</li><li>Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.</li><li>Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.</li><li>Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.</li><li>Collaborate closely with the Procurement and Contracts Department to ensure all necessary requirements are identified and addressed promptly, facilitating informed and efficient decision-making.</li><li>Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.</li><li>Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments</li><li>Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.</li><li>Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.</li><li>Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.</li><li>Establish clear roles, responsibilities, and authority levels across the project team, ensuring all members have a shared understanding of their accountabilities and reporting relationships to drive effective collaboration and execution.</li><li>Delegate tasks and decision-making authority appropriately across the team, promoting ownership and accountability while maintaining oversight to ensure alignment with project objectives and organizational standards.</li><li>Lead critical strategic initiatives by coordinating cross-functional teams and managing regulatory compliance and stakeholder engagement to ensure alignment with organizational goals.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights and develop opportunities to enhance delivery methods, ensure competitiveness, and drive innovation across projects.</li></ul> Requirements: <ul><li>Must have project delivery experience managing large-scale, complex developments, including 8+ years in a senior leadership role.&nbsp;</li><li>Bachelors or Masters degree in Civil Engineering, Architectural Engineering, or a related discipline.</li><li>Experience in managing the full project lifecycle - from initiation and planning through execution, monitoring, handover, and close- out.</li><li>Min of 15–20+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams. 5+ years of experience with a developer - preferable.</li><li>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Familiar with UAE Building Codes, Environmental regulations, and Dubai construction laws</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: <ul><li>Provide support in developing opex budget plans and schedules in line with Group policies and procedures and execute the budgetary plans in co-ordination with concerned departments to ensure smooth preparation of budgets.&nbsp;</li><li>Act as a liaison between entity/department heads and finance team for collating the information required to develop annual budgets.&nbsp;</li><li>Support in monitoring its implementation and for any subsequent budget recalibrations or forecasts required by the management.</li><li>Assist in preparation of periodic and ad hoc Management Information Reports to provide Management with timely and relevant information for making informed decisions to ensure the effectiveness of the cost control within the company.&nbsp;</li><li>Develop and maintain appropriate KPI information reporting systems.</li><li>Investigate variances and prepare financial reviews recommending upward or business requirements.</li><li>Analyze monthly reporting related to operational performance, variances and metrics in order to forecast the budgetary exceptions during the operating year.</li><li>Contribute in developing Budgetary, IS and Project reporting policies, process, procedures, forms and templates that ensure adequate budgetary controls and reporting structure for overall company operations thereby ensuring the cost advantage in all its resource utilization and financial activities.</li><li>Provide inputs to develop and enhance budgeting, planning, controlling and reporting tools to minimize the variance and to bring more accuracy in budgeting and reporting processes.</li><li>Maintain full control over the Budgeting models to ensure budgets are prepared, maintained and monitored accurately within the software.&nbsp;</li><li>Identify and raise any issues to the technical team for resolution.</li><li>Review financial statements and ensure financial statements are prepared based on financial records and in compliance with financial statements.</li></ul> Requirements: <ul><li>Graduate in Accounting/Finance; CA/ACCA/CPA or similar preferred</li><li>In-depth understanding of real estate business, accounting matters, relevant regulatory matters</li><li>Minimum of 3-5 years’ experience in Finance with preferred experience in real estate industry/budgeting.</li><li>Well versed in Management Information Systems (MIS), Oracle and Budgeting software</li><li>Ability to manage complex general ledger accounts.</li><li>Proficient in financial reporting, including balance sheets, income statements, and cash flow statements.</li><li>Strong numerical and analytical skills. Attention to details.</li></ul>

Responsibilities: Incident Management: <ul><li>Monitoring: Continuously monitor banking systems for any issues or anomalies.</li><li>Resolution: Quickly respond to and resolve incidents to minimize downtime and impact on business operations.</li><li>Escalation: Escalate unresolved issues to higher-level support or development teams.</li></ul> Problem Management: <ul><li>Root Cause Analysis: Investigate recurring issues to identify root causes and implement permanent fixes.</li><li>Documentation: Maintain detailed records of problems and solutions for future reference.</li></ul> Change Management: <ul><li>Review: Assess and approve changes to banking systems to ensure they do not disrupt operations.</li><li>Implementation: Coordinate and oversee the implementation of changes.</li></ul> Service Management: <ul><li>SLA Compliance: Ensure that service level agreements (SLAs) are met.</li><li>Reporting: Generate regular reports on system performance and incidents.</li></ul> Communication: <ul><li>Stakeholder Interaction: Communicate effectively with stakeholders, including business users, IT teams, and vendors.</li><li>Status Updates: Provide regular updates on system status and ongoing issues.</li></ul> Team Leadership: <ul><li>Mentoring: Guide and mentor junior support staff.</li><li>Coordination: Coordinate activities within the support team to ensure efficient operation.</li></ul> Continuous Improvement: <ul><li>Process Optimization: Identify opportunities to improve support processes and system performance.</li><li>Training: Conduct training sessions for staff on new systems and procedures.</li></ul> Requirements: <ul><li>Degree in computer science/engineering or related disciplines.</li><li>Have 12 + years of hands on application support with minimum 6 year experience in the banking industry.</li><li>Have extensive experience leading a group of 4 team leads and 40+ application support engineer (L2/L3)</li><li>Be independent, proactive and self-starter with excellent interpersonal and communication skills.</li><li>Have great analytical and good problem-solving skills.</li><li>Have ability to work in a fast-paced and team-oriented environment.</li><li>Have good functional and technical knowledge of different banking domains (retail, wholesale, investment banking, Global Markets etc)</li></ul>

Responsibilities: New Business Development: <ul><li>Drive and secure new business in assigned territory/portfolio/segment</li><li>Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.</li><li>Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market</li><li>Be proactive in understanding the competitive environment, implement ways to protect and grow our business.</li></ul> Key Account Management: <ul><li>Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.</li><li>Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.</li><li>Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.</li><li>Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.</li><li>Create and maintain Tobacco client strategy and price lists under guidance of the line manager</li><li>Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.</li><li>Ensure all company sales processes and tools are used effectively in the region.</li></ul> Other Commercial Responsibilities: <ul><li>Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.</li><li>Engage in and encourage cooperation across all company functional teams</li><li>Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.</li><li>Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.</li></ul> Requirements: <ul><li>At least 10 years’ experience in Sales/Commercial/Business Development roles</li><li>Experience in the tobacco or consumer goods industry is an advantage.</li><li>Aggressive and tenacious in solution selling within a B2B technical sales environment.</li><li>Possess proven experience with sales &amp; business development through sharp hunting capabilities.</li><li>Track record with regional market development &amp; new product implementation will be plus.</li><li>Experience in account management and team working within a B2B technical sales environment.</li><li>Familiarity with sales performance tools &amp; salesforce CRM tools would be relevant</li><li>Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.</li><li>Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.</li><li>Must be proficient in English and Chinese.</li><li>International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia &amp; Thailand</li></ul>

Role Description: <ul><li>This role will: The Global Projects Manager is responsible for leading and delivering operational projects that drive efficiency, scalability, quality, and cost optimization across the organization. </li><li>This role partners closely with cross-functional teams—including Operations, Finance, Supply Chain, and IT—to ensure initiatives are delivered on time, within scope, and aligned with strategic operational objectives.</li></ul>&nbsp;Resbonsibilities: <ul><li>Lead end-to-end operational projects focused on: process optimization; cost reduction; capacity planning; and performance improvement.</li><li>Define project scope, objectives, deliverables, timelines, and success metrics in collaboration with stakeholders.</li><li>Develop and manage detailed project plans, budgets, and resource allocations.</li><li>Coordinate cross-functional teams across multiple regions to execute initiatives.</li><li>Track and report project progress using KPIs, dashboards, and reporting tools.</li><li>Identify risks, dependencies, and constraints; implement mitigation strategies.</li><li>Manage change control processes and ensure smooth adoption of operational changes</li><li>Facilitate project meetings, including kick-offs, status reviews, and post-implementation evaluations.</li><li>Ensure compliance with internal policies, quality standards, and regulatory requirements.</li><li>Document processes, workflows, and lessons learned to drive continuous improvement.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in mechanical engineering, Industrial Engineering, Manufacturing Engineering or a related field.</li><li>At least 8 years of project management experience, ideally gained in the tobacco or tobacco-related industry.</li><li>PMP certification is preferred.</li><li>Strong mechanical aptitude (parts, assemblies, manufacturing processes).</li><li>Proven experience managing cross-functional teams and multiple concurrent projects.</li><li>Experience in supplier evaluation and collaboration.</li><li>Analytical and data-driven mindset with strong problem-solving skills.</li><li>Proactive in identifying cost-saving and efficiency opportunities.</li><li>Collaborative team player with the ability to work across diverse functions and geographies.</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

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104 salesforce implementation Jobs found

Senior Executive - HSE

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

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104 salesforce implementation Jobs found

Senior Executive - HSE

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

Senior Executive - Statutory Reporting

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Global Project Manager

Software Engineer - ERP

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

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Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.