Customer Service Associate IV

Salesforce And Sales Campaign Administrator

Salesforce Developer

Senior Application Developer - MS Power Apps

Senior Digital Marketing Analyst/ABM Lead

Staff Software Engineer - Backend

Role Description: <ul><li>Clients Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. </li><li>They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about Clients products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Clients Extraordinary Customer Experience strategy.</li><li>This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.</li></ul> Responsibilities: Key performance responsibilities : <ul><li>Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers. KPI’s are STR, CES, FCR, and efficiency.</li><li>Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys.&nbsp;</li><li>Metric - NPS/Transactional Survey.</li><li>Customer Relationship &amp; Satisfaction.</li><li>Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries.</li><li>Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters.&nbsp;</li><li>Customer visits might be required.</li><li>Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications.</li><li>Manage Service Delivery Process/Execution</li><li>Manage escalations for your customers.</li><li>Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments, backlog management.</li><li>Follow up on quotes and quality issues.</li></ul> Manage Interfaces &amp; Build Service Culture <ul><li>Act as voice of the Customer for internal support departments.</li><li>Participate in development training and process improvement projects to expand and challenge learning new ideas and processes.</li><li>Take ownership for actions and follow through on tasks until resolved.</li></ul> Requirements: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SFDC (salesforce) is a big advantage. <ul><li>All candidates are required to be fluent in English.</li><li>Flexibility to work in US shift hours (6 pm to 3:30 am).</li><li>Education Experience: Any Graduation/Post Graduation.</li><li>Employment Experience: 6+ years.</li><li>SAP experience preferred (SD module).</li><li>Should be from Product based company (Manufacturing Industry).</li><li>Should have complete knowledge on Quote To Cash process.</li></ul>

Role Description: <ul><li>The Salesforce &amp; Sales Campaign Administrator is responsible for optimizing Salesforce (SFDC) usage across the client Medical commercial organization.</li><li>The role ensures disciplined pipeline and campaign management, standardized confidence ratings, and delivery of advanced sales analytics that support global product reviews, revenue growth, and improved Operating Income (OI) aligned with clients Medical’s strategic objectives.</li></ul> Responsibilities: <ul><li>Drive consistent and effective Salesforce (SFDC) adoption across Sales Executives and Product Managers.</li><li>Own Salesforce opportunity and pipeline governance, ensuring data accuracy, consistency, and completeness.</li><li>Support the global product review process through reliable and standardized SFDC opportunity pipelines.</li><li>Design, implement, and enforce standardized confidence rating frameworks.</li><li>Lead Salesforce-based campaign management, including outbound and mass CRM campaigns.</li><li>Ensure integration and traceability between campaigns, leads, contacts, and opportunities.</li><li>Deliver advanced Salesforce dashboards, reports, and sales operations analytics.</li><li>Identify pipeline risks, growth opportunities, and performance gaps across regions and product portfolios.</li><li>Apply Salesforce automation and AI-enabled tools to improve campaign execution, pipeline quality, and forecasting.</li><li>Partner cross-functionally with Sales, Product Management, Marketing, Finance, and Sales Operations to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Analytics, Engineering, or related field.</li><li>Proven experience in Salesforce (SFDC) campaign management and pipeline management.</li><li>Strong experience in Sales Operations, Revenue Operations, or commercial analytics.</li><li>Expert analytical skills with demonstrated ability to translate data into actionable insights Preferred Qualifications.</li><li>Salesforce Administrator and/or advanced Salesforce certifications.</li><li>Experience in medical devices, healthcare, or regulated manufacturing environments</li><li>Experience with forecasting models, confidence scoring, and pipeline governance.</li><li>Familiarity with our client commercial processes and performance frameworks.</li></ul> Key Competencies <ul><li>Salesforce (SFDC) expertise</li><li>Sales campaign and pipeline management</li><li>Advanced sales analytics and performance measurement</li><li>CRM automation and AI enablement</li><li>Strong stakeholder engagement and communication skills</li><li>Data-driven and continuous improvement mindset</li><li>Hands-on experience managing outbound and mass CRM campaigns</li><li>Experience leveraging Salesforce automation and AI-enabled sales tools</li></ul>

Responsibilities <ul><li>Collaborate with Product Managers and cross-functional teams to understand business requirements and translate them into technical solutions on the Salesforce platform.</li><li>Design, develop, and implement custom Lightning Web Components (LWC) on the client-side and leveraging object-oriented design principles and best practices for back-end.</li><li>Create and maintain Apex classes, triggers, and other Salesforce development artifacts.</li><li>Customize and extend standard Salesforce functionality to meet unique business needs.</li><li>Troubleshoot and resolve issues for our Salesforce end users while identifying any root cause problems to prevent future issues.</li><li>Develop, maintain, and extend integrations built on the Force.com platform.</li><li>Collaborate with front-end components to integrate Salesforce applications with external systems and web services.</li><li>Perform unit testing, code reviews, and participate in the overall quality assurance process.</li><li>Apply solid understanding and working knowledge of modern JavaScript for Lightning Web Components to solve for complex business needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Information Systems or related field</li><li>Salesforce Certified (e.g., Platform Developer I, Platform Developer II, JavaScript)</li><li>2+ years of experience with SF Command Line tooling, Git, and VS Code</li><li>2+ years of experience with Apex, Visualforce, and other Salesforce development technologies</li><li>2+ years of Proven experience as a Salesforce Developer with a focus on Lightning Web Components (LWC)</li><li>3+ years of experience and strong proficiency in object-oriented design principles and hands-on experience in applying them to Salesforce development.</li></ul>

Responsibilities: <ul><li>Lead the design and development of complex Power Apps solutions (both canvas and model-driven) to meet advanced business requirements.</li><li>Architect and implement sophisticated Power Automate workflows (including child flows and RPA) that integrate with various systems and APIs.</li><li>Develop custom business logic and integrations (using advanced Power Fx, Azure Functions, custom connectors, etc.) to extend Power Platform capabilities.</li><li>Configure and optimize Microsoft Dataverse schemas, Azure SQL Tables. Manage data flows between Power Apps and external databases or ERP/CRM systems.</li><li>Ensure solutions are secure, scalable, and compliant with best practices (including governance, authentication, and data validation) .</li><li>Troubleshoot and resolve production issues and performance bottlenecks in Power Platform applications</li><li>Mentor junior developers and work closely with cross-functional teams (business analysts, IT, etc.) to support the full application lifecycle and drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Engineering, or a related technical field and 6 - 9 years of hands-on Power Platform development experience</li><li>Expert proficiency in Power Apps development (Canvas and Model-driven) including advanced Power Fx, component framework (PCF), and ALM practices</li><li>Extensive experience with Power Automate (cloud flows, UI flows) and proven ability to integrate Power Platform with other systems and services</li><li>Strong programming skills (JavaScript/TypeScript, C#, .NET, HTML) and experience with RESTful APIs and Azure development tools (Visual Studio, VS Code)</li><li>Experience with data modeling and database design (Microsoft Dataverse, SQL Server, Azure SQL)</li><li>Solid understanding of security and authentication (Azure AD) in the Power Platform context</li><li>Excellent problem-solving skills and the ability to translate business needs into technical solutions</li><li>Strong communication and collaboration skills for engaging with stakeholders and mentoring team members</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Responsibilities: Lead your team’s engineering efforts and demonstrate ownership of features, projects, modules, and services that you and your team deliver. Lead design and development efforts of existing and new payment experiences using a wide variety of technologies. Play a key role in the broader architectural decision-making processes. Act as a strong advocate for clean and scalable principles and practices in all areas, including coding, documentation, automation etc. Participate in formal and informal code and design reviews to hold quality high. Be a champion of high-performing, secure, and reliable software services. Identify critical non-functional requirements for the work your team is prioritizing (Availability, Security, Performance, Scalability, etc.) Provide technical leadership to your team across all phases of the software development lifecycle. Collaborate and communicate effectively with all technical and non-technical partners and stakeholders (Architecture, Developer Experience, Product, Design, Analytics, Legal, Marketing, etc.) Work with your Agile team to achieve shared understanding around the new products and features under consideration. Continuously learn by staying on top of the latest technology trends and share your knowledge and experience with your peers, adjacent teams, and across the organization. Collaborate frequently with other developers and teams to design and implement the cutting-edge reliable solutions. Understand and apply our technical architecture to ensure consistent, reliable, and secure deployments. Enhance and maintain existing product capabilities as required. Actively contribute to the test suites to enable speedy and reliable continuous integration. Guide continuous improvements to our build, deploy, and go to market processes. Bring fresh ideas for how to continuously improve our software, and your team. Advocate for ways to avoid and remediate technical debt on an ongoing basis. Actively participate in program planning, influencing the product and technology roadmap, and driving outcomes.  Requirements: You have a Bachelor’s or Master’s degree in Computer Science, or a related field of study. You have 8+ years of professional experience in the software industry. You are proficient and have strong skills in Java, object oriented, and functional programming, and are familiar with all related and latest topics and technologies. You care about writing high-quality code, and you've written your fair share of automated tests to back up your code. You're passionate about high-scale, high-throughput, low-latency systems, and about creating compelling experiences and integrations.  You're a problem solver, and you enjoy working both independently and collaboratively to identify the root cause of any issue and solve it with a can-do mindset.  You have experience mentoring less seasoned team members. You are open to and enjoy collaborating with teammates in non-technical roles as well.  Experience in developing software for distributed systems with high performance, scalability, and availability. Familiar and comfortable with the technologies, the tradeoffs, and the design patterns emerging in application development. Experience in developing high performance, scalable and available web services using J2EE and frameworks such as RestEasy, Spring, Apache CXF and Jersey.. Good understanding of web services and SOA related standards like REST/OAuth/JSON and SOAP/WSDL. Experience in payments processing or e-commerce domains. Experience working in a global-scale SaaS environment. Thrive in a fast-paced, dynamic environment. You have a bias towards action and results. 

Skills

Industry

Location

Jobtitle

6 salesforce integrations Jobs found

Customer Service Associate IV

Salesforce And Sales Campaign Administrator

Salesforce Developer

Senior Application Developer - MS Power Apps

Senior Digital Marketing Analyst/ABM Lead

Staff Software Engineer - Backend

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

6 salesforce integrations Jobs found

Customer Service Associate IV

Salesforce And Sales Campaign Administrator

Salesforce Developer

Senior Application Developer - MS Power Apps

Senior Digital Marketing Analyst/ABM Lead

Staff Software Engineer - Backend

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.