Data Modeler

IT Integration Manager

Data Engineer / Senior / Supervisor

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Indirect Procurement Representative

Customer Service Assistant Manager

Customer Service Specialist

Tech Lead - Commerce

Responsibilities: <ul><li>Responsible for designing and implementing data modeling solutions using relational, dimensional, and NoSQL databases.&nbsp;</li><li>Working closely with data architects, to develop bespoke databases utilizing a mixture of conceptual, physical, and logical models</li><li>Implement best practices for data modeling, including normalization and de-normalization techniques.</li><li>Collaborate with cross-functional teams to understand data requirements and translate them into effective data models.</li><li>Perform data profiling and analysis to ensure data quality and integrity.</li><li>Optimize data models for performance and scalability.</li><li>Maintain and enhance existing data models to accommodate new data sources and business requirements.</li><li>Document data architecture, data dictionaries, and metadata standards.</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Information Systems, or a related field.</li><li>3-4 years of experience in data modeling roles, preferably in designing data warehouses.</li><li>Strong understanding of relational database concepts and experience with SQL.</li><li>Experience with data modeling tools (e.g., Erwin, ER/Studio, PowerDesigners).</li><li>Knowledge of normalized, de-normalized and dimensional data modeling techniques.</li><li>Familiarity with the travel industry or retail sector and related data structures is a plus.</li><li>Ability to communicate effectively with technical and non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li></ul>

Responsibilities:Project Management:Ensure on-time, on-budget, and on-quality delivery of integrations.Manage project finances, resources, and timelines effectively.Identify and mitigate potential risks throughout the project lifecycle.Adapt to evolving project scopes, timelines, and requirements.Lead and motivate the integration team to achieve project goals.Proactively identify and resolve project-related issues. Technical Expertise:Possess a deep understanding of API development, management, and security best practices.Be knowledgeable about integration patterns, middleware, and integration platforms.Have experience with business applications management, including selection, deployment, maintenance, and optimization.Understand enterprise IT architecture principles, including systems integration and scalable architecture design. Integration Lifecycle Management: Lead all phases of integration projects, from initial assessment and design through build, testing, deployment, and hypercare.Formalize and analyze the existing integration landscape ("as-is" state).Collaborate with application teams to define and validate the target integration landscape ("to-be" state).Design and document integration solutions in line with Company's integration standards.Oversee the development, testing, and deployment of integrations.Provide support during system integration testing and hypercare periods.Ensure seamless handover of integrations to the application support team. Communication and Stakeholder Management:Facilitate clear and consistent communication among project team members, stakeholders, and internal clients.Effectively convey technical information to both technical and non-technical audiences.Collaborate closely with enterprise architecture, application remediation, and development teams.Provide regular project updates to program governance bodies and stakeholders. Other Key Responsibilities:Define and manage the integration project budget.Manage contractual processes related to integration activities (if applicable).Participate actively in project meetings and governance committees.Proactively track, manage, and escalate risks and open issues. Requirements:A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.10+ years of overall experience in IT, including: 5+ years of hands-on experience designing and implementing integration solutions.5+ years of experience managing offshore partners.A proven track record of driving complex integration programs from planning to deployment.Experience integrating with SAP S4 is a strong advantage.Experience with API management platforms and tools.Excellent communication, interpersonal, and stakeholder management skills.Strong leadership, problem-solving, and decision-making abilities.Proven experience in managing project budgets and resources.Desirable Certifications: PMP or equivalent, TOGAF, ITIL

Role Description:The Data Engineering Senior Supervisor will lead a small team of data engineering professionals to design, build and operate high performance data centric products or solutions through the use of modern engineering practices and technologies.In this role, you will provide guidance to ensure the delivered data centric products or solutions are scalable, sustainable and robust.You will also lead team development and cross team relationships and delivery to advance the company's engineering delivery.Responsibilities:Lead a local or regional team of engineering professionals that design, develop, deploy and enhance new and existing data centric products or solutions through the use of modern platforms and technologies.Provide routine inputs and guidance to the data engineering team on business requirements analysis, technical specification's preparation, product delivery, testing and operation to support businesses strategic direction.Coach engineers, share relevant technical approaches, identify new trends, modern skills and present new methodologies within the data engineering community.Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.Other duties as assignedRequirements:Minimum QualificationsBachelor's degree in a related field or equivalent experience.Minimum of four years of related work experience.Minimum of two years leading a team of Data Engineers.Preferred QualificationsConfirmed data engineering experience with data storage and management of large, heterogenous datasets, including formats, structures, and cataloging with such tools as Iceberg, Parquet, Avro, ORC, S3, HFDS, HIVE, Kudu or others.Experience leading Big Data engineering teams working in environments such as Hadoop and SparkExperience leading technology strategies with cloud Platforms including AWS, GCP or AzureExperience leading engineering teams working in streaming and stream integration or middleware platforms, tools, and architectures such as Kafka, Flink, JMS, or Kinesis.Confirmed knowledge of best practice patterns and how to apply them to modern data architectures, including data warehouses, data lakes, data mesh, hubs and associated capabilities including ingestion, governance, modeling, observability and more.Experience leveraging transformation and modeling tools, including SQL based transformation frameworks, orchestration and quality frameworks including dbt, Apache Nifi, Talend, AWS Glue, Airflow, Dagster, Great Expectations, Oozie and others.Strong programming knowledge of SQL, Python, R, Java, Scala or equivalent.Proficiency in engineering tooling including docker, git, and container orchestration services.Strong experience leading devops teams with demonstratable understanding of associated best practices for code management, continuous integration, and deployment strategies.Experience and knowledge of data governance considerations including quality, privacy, security associated implications for data product development and consumption.A passion for quality and continuous improvement with an owners mindset.Ability to work effectively as part of a team, group and cultureAbility to navigate ambiguity and work in agile ways.

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the O2C scope, focusing on technical tasks such as config. collection, value list mapping, test, defect & incident review Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP SD and strong understanding of integration with SAP-FICO and MM. Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API).Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the F2S scope, focusing on technical tasks such as configuration, collection, value list mapping, test, defect & incident review. Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track, and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP MM and understanding of integration with SAP-FICO and SD.Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API)Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Prepare the App Remediation methodology for Zone apps based on the NEO Global team guidelines, for all NEO phases.List and pre-validate the list of Zone/Local applications to remediate based on the planning.Ensure alignment across NEO Global, NEO Region and NEO Entity teams as well as with the main IT stakeholders.Secure NEO Zone/local remediation planning's and prioritiesConsolidate and follow up Zone applications budget, with Controlling teams.Act as project advocate; building enthusiasm for the project within the scope. Participate in the definition of the business case, cost model and overall objectives of the remediation. Define and monitor the project plan, budget, activities, methodologies, resources, and responsibilities for the remediation.Organize & review the overall roadmap plan and status of all the remediation.Track project risks and decide on action plan to achieve objectives and minimize delays and costs.Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries).Supervise the change management activities, including training and communication including API first concept.Coordinate the different contents and deliverables to allow easy support and knowledge transfer.Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT)Support the business process owners in the definition of their needs as when require.Requirements:Bachelor’s degree, with minimum 10+ years of experience in either FMCG companies or MNCs or relevant industries is a must have. Experiencing multiple life-cycle implementations plus exceptional project management skills.Preferable expert knowledge of Supply Chain and good knowledge within SAP.Good knowledge of integration & IT solutions.Impeccable IT culture acquired on a complex and challenging environment.Demonstrated business process knowledge.Understand the technology and how it affects the area of the business; trends associated with the technology; functional area and industries.

Responsibilities:Responsible for procurement of the assigned raw materials, goods or services while utilizing negotiations, employing market knowledge to obtain best pricing and best supply situation Processes and documents all Procure-to-Pay transactions in an efficient and accurate manner by working with the Sourcing Managers, Accounts Payable and key stakeholders in the plantObtain and analyze pricing bids, spot buys, and quotes to determine proper sourcing of indirect materials, and/or servicesNegotiate pricing, payment terms, and exercise a high degree of independent judgment to manage vendor relationshipsIdentify and implement cost savings and avoidance opportunities without impacting service levelsWork to minimize the total cost of transactions.Initiate set up process for new vendors.Resolve blocked invoice issues.Uphold internal and external policies, regulations and laws Assist with contract development and entries into contract management systemSeek to become the expert and source of advice in area of assignment.Requirements:Bachelors degree in supply chain preferred.Minimum of 2 years of procurement experience preferred.Strong communication skills (written and verbal)Strong interpersonal skills; able to forge and collaborate with internal customer/external supplier relationships.Understanding of contracts and commercial terms Comprehensive knowledge of purchasing and basic understanding of supply chain managementExpertise in SAP and/or SAP-Ariba data processing systems preferredAbility to comply with existing/quickly adapt to new processes within the organization; Adaptive to change, uncertain circumstances, embraces challengesExceptional attention to detail and problem-solving skillsAbility to work in team environment and demonstrate leadershipNegotiation skillsComfortable with conflict

Responsibilities:Serve as a liaison for the customer when interacting within Customer Service as well as Sales, Commercial Operations, Distribution, Finance, and other departments.In addition, have a high-level understanding of the general processes within the departments and how they interrelate to Customer Service and impact other internal stakeholders.Provide support within Customer Service, responding to customer requests, inquiries, etc.In a compliant, expedient, and professional manner, with ability to manage or coordinate all inquiries to achieve complete resolution and full customer satisfaction.Aid in the managing and processing of orders received via various communication channels in a prompt and correct manner.Exercise full authority to perform pricing review in preparation of order entry, enter orders directly into SAP environment, and aid in maintaining a central customer database.Seek continuous process improvements to enhance department productivity and customer service performance.Investigate and resolve customer submitted claims, including but not limited to shortages, damages, overages, failure to supply.Prepare and present a variety of reports, including explanation of variances, significant trends, and recommendations for change or resolution.Preparing ad hoc service and sales related reports for internal and external customers.Work with internal teams to ensure compliance with client performance guarantees, and regulatory or accreditation standards.Assist in managing complex customer issues escalated by team members.Participate in daily, weekly and ad hoc cross-functional meetings to discuss and resolve operational and technical issues.Participate in training and follow in various SOP’s trainings (company & departmental) and perform other departmental duties as assigned.Requirements:Bachelor’s Degree from an accredited college or university and/or equivalent experience.7+ years experience in the pharmaceutical industry.7+ years experience in a Customer Service-related environment.Proficient with Microsoft Office Suite (Heavy Outlook & Excel Usage).SAP knowledge required.Controlled Product Experience preferred.Knowledge of all aspects of customer service etiquette.Ability to enter, prepare and analyze data accurately.Experience with SAP OTC TCodes.Understanding of regulatory agency requirements and how they affect our daily functions.Demonstrated ability to prioritize multiple tasks, solve complex problems, drive resolution of problems to meet deadlines, and diligence as related to details.Strong interpersonal, verbal, and written communication skills, including the ability to communicate clearly, effectively and professionally with customers and all levels of the organizationSituational analysis and independent thinking skills.Exceptional attendance required to meet ongoing departmental and customer demands.Flexibility to work in a team setting or independently, depending on needs of the department.Ability to execute projects, both individually and cross-functionally.Ability to work with minimal direction, rapidly understand the context, the task and take quick initiative to resolve problems.Strong ability to organize, prioritize, and manage time effectively.History of improving processes and increasing efficiencies.Results driven.

Job Summary:Customer Service specialist plays a pivotal role in bridging the customers/sales and the plant to drive customer service excellence. The incumbent is responsible for accurate and timely transactions relating to the order fulfilment (order to bill) process, in line procedures and policies. This position reports directly to the Senior Customer Service Manager and will work from our Singapore office.Responsibilities:Sales Order Entry & Order Maintenance:Ensure orders are completely in line with quotation, Special Price Application and Order Policy prior processing in SAP System.Process orders via SAP and BPCS timely to meet customer request date.Ensure accuracy of shipping documents for export including Delivery Note, Packing List, Proof of Delivery, Invoices, etc.Coordinate and expedite orders by liaising with appropriate parties to fulfil orders to meet On-Time DeliveryRecordkeeping:Update order records/data in systems accurately within the order fulfilment process.Ensure proper dissemination and filing of documentation for record audit, traceability and sharing.Pricing:Provide product pricing/margin analysis to the management team for pricing proposal and drive the special pricing approval processReporting:Regular backlog review and overdue backlog clean up to reduce past due ratio.Assist in daily/weekly/monthly and ad-hoc reports with accuracy and within timelineMaintain customer complaints record in systems:Expedite and follow-up with Quality Assurance for complaint closure with corrective action report within timelineOther tasks assigned by Supervisor and Manager.Requirements:Education-Diploma or Degree education with business background is preferredBackground -Minimum 3 years relevant experience in the field of customer service, order fulfilment, logistics, or supply chain, preferably in multinational companiesCompetencies:Familiarity with SAP system or other Enterprise Resource Planning system is an advantageGood knowledge of Microsoft OfficePro-active, systematic, problem-solving skills and strong follow-throughGood communication in English preferred.Ability to multitask and work in fast-paced environment

Responsibilities:The Digital Consumer Engagement Products portfolio plays a critical role in delivering our Smoke-Free Future.We are enabling digital services to our consumers and retailers by building platforms to communicate our vision to broader society.Together with talent from multiple business and technology functions across our footprint, we are delivering a premium experience for our consumers.As a Back-End Tech Lead in the Commerce domain, you will have the opportunity to build high value, differentiating and impactful solutions and applications that will interface with our customers and support the development, production, and user experience of our products.The ideal candidate would be an enthusiastic self-starter with deep expertise in complex back-end structures capable of working with different integrated systems.Requirements:Bachelor’s Degree or higher in Computers Engineering or Software Engineering or related field with appropriate experience in backend solutions.5+ years of confirmed experience as a back-end software developer and experience in developing cloud-enabled products.Experience in software design patterns and software architecture.In-depth understanding of API integrations, Event Driven and Microservices architecture, cloud technologies.Expertise on architecture transformation, modular/composable architecture, evolutionary architecture and working in a product-based setup.Strong knowledge and advocate of clean code principles.Proven experience in source code versioning tools, e.g. Bitbucket or GIT.Experienced in Node.js (Javascript / Typescript) and with a good understanding of SQL among others. Knowledge of SAP Hybris is a plus.Exposure to multi-country solutions.Experience with CI/CD pipelines – Jenkins preferred.Experience in handling Microservices that leverages AWS Lambda, EC2, API Gateways.Experience with cloud infrastructure platforms (e.g., AWS, Azure, GCP) and logging and monitoring frameworks such as SIEM or Splunk.Experience in implementing and managing observability tools such as Grafana, Prometheus, and ELK stack.Experience with designing and implementation of both relational and non-relation databases.Knowledge of Order to Cash processes: order management, billing, eInvoice, pricing & promotions.

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54 sap fico Jobs found

Data Modeler

IT Integration Manager

Data Engineer / Senior / Supervisor

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Indirect Procurement Representative

Customer Service Assistant Manager

Customer Service Specialist

Tech Lead - Commerce

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54 sap fico Jobs found

Data Modeler

IT Integration Manager

Data Engineer / Senior / Supervisor

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Indirect Procurement Representative

Customer Service Assistant Manager

Customer Service Specialist

Tech Lead - Commerce

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

COMPANY

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WhiteCrow is on a mission to connect companies with the best talent across the globe.