AVP, Scrum Master

Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Customer Service Specialist

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

Data Analyst

Principal/Staff, Firmware and Product Test (SSD)

Hardware Qualification & Development Support Engineer

Electrical Engineer – Industrial Power

Responsibilities: <ul><li>Lead and Manage the delivery activities of multiple scrum teams in a manner that aligns with automation strategy set by business counterparts</li><li>Anchor and effectively apply the Agile Manifesto, SAFe core values, Lean-Agile mindset and SAFe principles to lead multiple high-performing, cross-functional agile scrum/Kanban teams as the Scrum Master</li><li>Work with business teams to shape business requirements and provide ongoing communication through project execution.</li><li>Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.</li><li>Assisting product owner to create roadmaps and their dissemination to the team(s), while leading, managing, tracking, and communicating the execution of the plans and ensure that projects are completed on time.</li><li>Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives).</li><li>Work with cross-functional teams (not limited to - architects, application engineers, UX designers, and outsourced vendors) to create a holistic roadmap and planning for product delivery</li><li>Well versed in all Scrum/SAFe ceremonies: Daily Standups, Backlog maintenance and Grooming, Sprint Planning and Review, Release Planning, Demos &amp; Retrospectives, Scrum-of-Scrums, Inspect and Adapt event, and PI Planning.</li><li>Manage Sprints - keeping order, process, delivery, priorities accurate and on time Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions</li><li>Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines.</li><li>Advocate for autonomous, self-organizing, empowered, and continuously improving teams. Continuously strives to coach team and product owner to deliver higher customer satisfaction, improved velocity and delivery predictability, better</li><li>system performance and enhanced ability to innovate, scale, and meet compliance requirements.</li><li>Lead in production support prioritization with key stakeholders and identify and pursue improvements.</li><li>Facilitate regular meetings with all relevant stakeholders and project team to discuss/share status and to track progress &amp; health of the project.</li><li>Perform other duties and/or special projects as assigned</li></ul> Requirements: <ul><li>Bachelors Degree in any discipline with minimum 8+ years of overall experience or in lieu of a degree, 10+ years of overall experience.</li><li>Minimum of 5 years of experience in developing and implementing information systems</li><li>CSM/SAFe Certified is a must.</li><li>Experience in People/ Vendor management</li><li>Ability to build &amp; maintain relationships &amp; partnerships with key stakeholders.</li><li>Excellent knowledge on Agile methodologies and practices</li><li>Excellent verbal, written, and communication skills. Should be able to communicate effectively to varied audiences changing style and format depending on stakeholder needs.</li><li>Proven leadership and effective decision-making capabilities</li><li>Demonstrated experience in conflict resolution</li><li>Ability to monitor and manage critical path elements of consolidated projects &amp; programs Contact Center Technology project management experience</li></ul>

Responsibilities: <ul><li>Lead and manage multiple teams to drive project initiatives and execution</li><li>Oversees WORC operations and handle escalation cases</li><li>Work closely with Center of Excellence and Head office in project planning, resource management</li><li>Gather and understand Business Requirements and Functional Specs/User Story documents</li><li>Ensure the team provides operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Prepare, review and submit management reports as required by the Bank’s Software Development Framework</li><li>Prepare and submit weekly/biweekly/monthly reports for assurance check</li><li>Foster a continuous improvement and innovative culture to drive efficiency towards excellence</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 10 to 15 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Experience in managing multiple teams</li><li>Able to take ownership of issues and take them to closure</li><li>Strong stakeholder management skills across various disciplines and levels</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: Executive Support: <ul><li>Act as the primary point of contact for internal and external stakeholders on behalf of the MD.</li><li>Manage complex calendars, schedule meetings and appointments.</li><li>Prepare agendas, presentations, and reports for meetings.</li><li>Handle email correspondence and ensure timely responses.</li></ul> Travel Management: <ul><li>Liason with travel partner as SPOC for Travel Desk. Ensure timely wallet top up and accurate record-keeping. Manage Travel partner payment process and vendor management on SAP.</li><li>Arrange and coordinate domestic and international travel accommodations for the executives and others, including flight bookings, hotel accommodations, transportation, and itinerary planning.</li><li>Monitor travel itineraries, provide updates, and address any last-minute changes or emergencies.</li></ul> Confidentiality and Discretion: <ul><li>Handle sensitive and confidential information with intergrity, discretion and professionalism.</li><li>Maintain a high level of confidentiality in all aspects of the role.</li></ul> Compliance: <ul><li>Ensure 100% compliance on:&nbsp;</li><li>Vendor onboarding and documentation</li><li>Office safety protocols</li><li>Third-party office staff compliance</li><li>POSH training completion for all employees</li><li>Maintain accurate compliance records and provide periodic reports.</li></ul> Vendor Management: <ul><li>Oversee compliant and timely onboarding of vendors.</li><li>Supervise procurement quality assurance in SAP.</li><li>Ensure adherence to procurement policy from PO to Pay cycle.</li><li>Maintain accurate records for PO process, approvals, invoices, and agreements.</li></ul> Budgeting: <ul><li>Track monthly admin budget and ensure spend efficiency.&nbsp;</li><li>Provide 100% accurate monthly budget forecasting.&nbsp;</li><li>Monitor expenses and prepare reports for leadership review.</li></ul> Employee Engagement: <ul><li>Lead quarterly and annual R&amp;R programs, including trophy and certificate management.&nbsp;</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Organize annual employee meets and engagement activities.&nbsp;</li><li>Ensure comprehensive onboarding for new joiners.</li></ul> Administrative Support &amp; Office Management: <ul><li>Oversee the general administrative functions of the office, handle administrative tasks including drafting correspondence, filing documents, and maintaining organizational systems.</li><li>Oversee the smooth operation of the corporate office, ensuring office supplies are stocked, equipment is maintained, and facilities are well-organized.&nbsp;</li><li>Ensure office operations run smoothly, maintaining a clean and well-organized workspace.</li><li>Help with ad-hoc tasks and projects as directed by the CXOs and corporate employees.</li><li>Serve as a liaison with building management vendor, external vendors, and service providers to address any office-related needs/issues.&nbsp;</li><li>Supervise office pantry and security staff</li></ul> Communication and Correspondence: <ul><li>Act as the primary point of contact between the CXOs and internal/external stakeholders.</li><li>Handle incoming and outgoing communications, including emails, phone calls, and mail.</li><li>Draft and proofread documents, reports, and presentations.</li><li>Draft and distribute internal and external communications, including announcements and reports for the CXOs</li><li>Coordinate and facilitate effective communication within the office.</li></ul> Requirements: <ul><li>5 years +&nbsp;</li><li>Global MNC experience is preferred.</li><li>Bachelors degree in business administration, management, or a related field (preferred).</li><li>Proven experience as both personal assistant and admin lead.</li><li>Excellent communication skills, both written and verbal, with the ability to interact professionally with individuals at all levels.</li><li>Strong attention to detail and accuracy in all work performed.</li><li>Strong organizational and multitasking abilities.</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Understanding of 3rd Party Compliances.</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent</li><li>2–3+ years in customer service / order management (manufacturing preferred)</li><li>Strong communication and stakeholder management skills</li><li>Experience handling customer complaints and resolution</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proactive mindset with strong ownership and accountability</li><li>SAP knowledge preferred</li><li>Mandarin communication capability is a plus</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are define &amp; documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li><li>Ability to perform data analysis with big data and summarize into actionable insight</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented purchasing processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request using available analytic tools (PowerBI, Excel, Power Apps, etc)&nbsp;</li></ul> Requirements: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Management, Purchasing or a related field. Masters degree is a plus.</li><li>Proven experience (typically 5+ years) in business process management, process documentation, or related roles.</li><li>At least 3 years working experience in operational supply chain functions (mainly focus on purchasing)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li><li>Experience with stakeholder management with strong influencing skillset</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented planning processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request using available analytic tools</li></ul> Requirements: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Management, Information Technology, Warehouse/Logistic or a related field. Masters degree is a plus.</li><li>Proven experience (typically 5+ years) in business process management, process documentation, or related roles.</li><li>At least 3 years working experience in operational supply chain functions (Warehouse/Logistic)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Responsibilities: Database Maintenance &amp; Support <ul><li>Assist in the maintenance of relational databases (Oracle, SQL Server).</li><li>Support schema creation, updates, normalization, and performance tuning.</li><li>Monitor data quality, identify inconsistencies, and help ensure data integrity across systems.</li></ul> Data Migration &amp; Platform Transition <ul><li>Support data extraction, transformation, and loading (ETL) during system migrations and platform upgrades.</li><li>Assist in transitioning data between legacy environments and modern systems, including Databricks.</li><li>Validate migrated data and document reconciliation results. Data Analysis &amp; Querying</li><li>Write and execute SQL queries for analysis, verification, and operational needs in Oracle and SQL Server environments.</li><li>Participate in exploratory and diagnostic analysis to uncover trends and support business decisions.</li></ul> Documentation &amp; Governance <ul><li>Maintain accurate documentation of data processes, transformations, and system behaviors.</li><li>Support compliance with organizational standards for data governance and metadata management.</li></ul> Requirements: Required Skills &amp; Qualifications <ul><li>Bachelor’s degree in Computer Science, Data Analytics, Information Systems, Engineering, or related field.</li><li>Foundational understanding of relational database concepts and SQL.</li><li>Introductory experience or coursework using Oracle, SQL Server, or similar RDBMS platforms.</li><li>Strong analytical thinking, attention to detail, and problem solving skills.</li><li>Ability to collaborate with technical teams in a fast paced environment.</li></ul> Preferred Skills &amp; Qualifications <ul><li>Exposure to Databricks or other big data / cloud analytics technologies.</li><li>Understanding of ETL concepts, data pipelines, or data transformation frameworks.</li><li>Familiarity with PL/SQL, SSIS, or other database programming tools.</li><li>Interest in learning modern data lake, delta, or virtualization technologies (e.g., Denodo).</li></ul>

Responsibilities: <ul><li>Build comprehensive firmware verification plans for various firmware features.</li><li>Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products.</li><li>Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise.</li><li>Manage test development, test deployment, test automation, and reporting activities.</li><li>Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics.</li><li>Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build.</li><li>Establish strong working relationships with firmware development engineers to improve code quality.</li><li>Lead a team of technical people, as required.</li></ul>&nbsp;Requirements: <ul><li>B.Sc. in Electrical Engineering, Computer Engineering, or Computer Science</li><li>6-8 years of pertinent experience in SSD firmware test development</li><li>Comprehensive understanding and substantial experience in SSD firmware testing and Python programming</li><li>Deep understanding of storage industry protocols such as PCIe, NVMe and NVMe-MI, with ability to design and develop tests aligned with specifications.</li><li>Familiarity with Agile/ Scrum development, GIT-based development workflow and branch management.</li><li>Experience with automated build, continuous integration, and test automation systems</li><li>Highly organized, creative, motivated, and passionate about achieving results</li><li>Ability to work on complex tasks independently with minimal supervision</li><li>Demonstrated leadership abilities and the capability to mentor less experienced engineers</li><li>Excellent problem-solving and analytical skills</li><li>Strong interpersonal and communication skills, and a great teammate</li></ul>

Responsibilities: <ul><li>Perform tool build, integration, testing and troubleshooting</li><li>Ensure tool remains up for Process and other hardware qualifications</li><li>Work with Clean Room Facilities group to specify facilities requirements</li><li>Understand facilities availability and needs of the tool and work with the facilities group to manage &amp; troubleshoot any facilities related issues</li><li>Qualification of non-system components (isolated from application)</li><li>Define &amp; execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool)</li><li>Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs</li><li>Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls</li><li>May participate in projects to reduce costs and increase uptime.</li><li>Verifies operational quality of system equipment. Assists senior engineers as needed</li><li>Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers</li><li>Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.</li><li>Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.</li><li>Assumes responsibility for complete customer satisfaction within work area</li><li>Assists in planning, communicating, and coordinating support plans with customer management</li><li>Complies with all safety procedures and consistently demonstrates safety as a value</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Materials Science, or related field.</li><li>5+ years of experience in hardware qualification, testing, or development support in semiconductor or high-tech equipment industry.</li><li>Hands-on experience with test equipment, data acquisition systems, and failure analysis.</li><li>Strong understanding of hardware design principles and reliability testing methodologies.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Ability to work in a fast-paced, cross-functional environment.</li><li>High level technical knowledge in at least one R&amp;D discipline (Optic, Electronic, Motion, SEM): (1) Support R&amp;D module owner in “Off &amp; On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on &amp; off tool) (3) Support R&amp;D Development (C&amp;F) activities</li></ul>

Responsibilities: <ul><li>Develop and execute complex projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design; attend design reviews and provide input to meet market requirement specifications (MRS) and hardware/software specifications.</li><li>Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand system requirements.</li><li>Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a top-level system.</li><li>Participate in the design, development, and testing of radio-frequency components for semiconductor equipment, which includes high-power generators (up to 6 kW or more), matching networks, filters, or other tuning elements, with frequencies ranging from 300 kHz to 60 MHz.</li><li>Write detailed specifications that cover all aspects of subsystem modules including interfaces to the product by using systems analysis to create a diagram. </li><li>Create concepts for complex architectural design approaches. Lead team evaluations of architectures to provide recommendation for best system solution approach.</li><li>Fabricate or modify RF components to change their performance or enable access for instrumentation.</li><li>Instrument, characterize and troubleshoot RF sub-systems within larger semiconductor tool environment.</li><li>Problem identification and troubleshooting a wide range of difficult, complex engineering problems in field of technical expertise, including serviceability and manufacturability.</li><li>Support System Integration during the assembly and final testing of new product designs.</li><li>Interface with other groups to workout design, systems architecture development and integration issues.</li><li>Define all equipment interfaces and systems architecture and ensure they are up to date and documented.</li><li>Work with vendors to develop design requirements and ensure delivery of parts that meet specifications.</li></ul> Requirements: <ul><li>PhD/ Master/ Bachelor’s degree in Electrical or Mechanical Engineering with few years of relevant RF experiences</li><li>Understand principles and operation of network analyzers, oscilloscopes, power meters, directional couplers, and other radio-frequency test equipment</li><li>Knowledge of circuit theory and ability to develop analytical models of RF components</li><li>Problem-solving and troubleshooting skills</li><li>Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders</li><li>Self-starting individual, proactive and resourceful</li></ul>

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174 sap system Jobs found

AVP, Scrum Master

Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Customer Service Specialist

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

Data Analyst

Principal/Staff, Firmware and Product Test (SSD)

Hardware Qualification & Development Support Engineer

Electrical Engineer – Industrial Power

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174 sap system Jobs found

AVP, Scrum Master

Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Customer Service Specialist

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

Data Analyst

Principal/Staff, Firmware and Product Test (SSD)

Hardware Qualification & Development Support Engineer

Electrical Engineer – Industrial Power

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.