Lead Quality Automation Engineer

Murex Senior EOD ( AVP )

Finance Manager

SAP PPDS – Senior Lead Consultant

Regional Sales Manager

Senior Application Developer - ERP

Consultant, Data Analytics & Reporting-Food

Advanced Quality, Senior Engineer

Global Director FP&A

Retail Sales Manager

Role Description: <ul><li>We are seeking an experienced Lead Quality Automation Engineer to join our growing Quality Engineering practice in Leeds.&nbsp;</li><li>This role is suited to a highly technical Quality Engineer who enjoys solving complex engineering challenges while working directly with clients across multiple industries.&nbsp;</li><li>You will play a key role in designing automation solutions, driving engineering best practices, mentoring team members, and helping organisations modernise their quality engineering capabilities.&nbsp;</li><li>As a Lead Quality Automation Engineer, you will remain hands-on with automation development while providing technical leadership across delivery teams.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Design, develop and maintain scalable automated testing frameworks for enterprise applications.&nbsp;&nbsp;</li><li>Deliver high-quality automation solutions using modern testing tools and object-oriented programming languages.&nbsp;&nbsp;</li><li>Work collaboratively with software engineers, architects, product owners, and business stakeholders throughout the software development lifecycle.&nbsp;&nbsp;</li><li>Champion Shift-Left Quality Engineering practices by embedding testing early in the development process.&nbsp;&nbsp;</li><li>Analyse application source code to identify defects, improve test coverage, and support overall software quality.&nbsp;&nbsp;</li><li>Contribute to Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable efficient automated testing.&nbsp;&nbsp;</li><li>Apply AI-assisted engineering tools and Generative AI technologies to improve testing efficiency and engineering productivity.&nbsp;&nbsp;</li><li>Provide technical leadership, mentoring, and guidance to junior engineers and project teams.&nbsp;&nbsp;</li><li>Support clients in adopting modern Quality Engineering practices and continuous improvement initiatives.&nbsp;&nbsp;</li><li>Participate in technical discussions, solution design, and engineering governance activities.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Proven experience in Quality Engineering and Test Automation within enterprise environments.&nbsp;&nbsp;</li><li>Hands-on experience developing and maintaining automation frameworks.&nbsp;&nbsp;</li><li>Strong programming experience in one or more object-oriented languages such as Java, Python, C#, JavaScript, or TypeScript.&nbsp;&nbsp;</li><li>Experience with modern automation frameworks such as Playwright, Selenium, or equivalent.&nbsp;&nbsp;</li><li>Experience working with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform.&nbsp;&nbsp;</li><li>Good understanding of Continuous Integration and Continuous Delivery (CI/CD) principles.&nbsp;&nbsp;</li><li>Experience working with AI productivity tools such as GitHub Copilot, Claude, or similar technologies.&nbsp;&nbsp;</li><li>Strong understanding of software development lifecycle (SDLC) and Shift-Left Testing methodologies.&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills with the ability to work directly with clients.&nbsp;&nbsp;</li><li>Demonstrated ability to work independently while managing multiple priorities.&nbsp;&nbsp;</li></ul> Preferred Qualifications&nbsp; <ul><li>Commercial experience implementing Generative AI solutions within Quality Engineering.&nbsp;&nbsp;</li><li>Experience working within consulting or professional services organisations.&nbsp;&nbsp;</li><li>Knowledge of Agentic AI concepts.&nbsp;&nbsp;</li><li>Familiarity with LangChain and LangGraph.&nbsp;&nbsp;</li><li>Experience mentoring engineers and providing technical leadership.&nbsp;&nbsp;</li><li>Exposure to both public and private sector projects.&nbsp;&nbsp;</li></ul> Personal Attributes&nbsp; The successful candidate will demonstrate:&nbsp; <ul><li>Strong analytical and problem-solving skills.&nbsp;&nbsp;</li><li>Excellent verbal and written communication abilities.&nbsp;&nbsp;</li><li>Adaptability in fast-paced consulting environments.&nbsp;&nbsp;</li><li>A continuous learning mindset with evidence of ongoing professional development.&nbsp;&nbsp;</li><li>A collaborative approach with the ability to influence technical and non-technical stakeholders.&nbsp;&nbsp;</li></ul> Working Arrangement&nbsp; <ul><li>This role follows a hybrid working model with an expectation of approximately two to three days per week onsite, depending on client requirements.&nbsp;</li><li>Some travel to client locations may be required.&nbsp;</li></ul> Security Requirements&nbsp; <ul><li>Candidates must either hold Security Clearance (SC) or be eligible to obtain SC Clearance in accordance with UK Government requirements.&nbsp;</li></ul>

Responsibilities: <ul><li>To Prepare EOD drafts based on scope given by Dev and SAs with correct dependencies, in &amp; out conditions</li><li>To schedule, execute and support EOD runs in SIT/UAT environments for Projects.</li><li>Act as Level 2/3 support for EOD-related incidents.</li><li>Analyze and resolve batch failures, job delays, or any performance bottlenecks</li><li>Lead root cause analysis for recurring issues and define permanent fixes</li><li>Serve as the domain expert in Murex EOD operations, including Pre-trade to post-trade lifecycle, Trade validation and market data dependencies</li><li>Provide consultation to development and testing teams regarding EOD impacts of changes or upgrades</li><li>Identify automation opportunities in EOD processes using scripting (Unix, Python, MxML)</li><li>Maintain technical documentation</li><li>Ensure compliance with audit and regulatory requirements, including EOD signoffs and logs</li><li>Support EOD-related project activities, including upgrades, migrations</li><li>Define and monitor KPIs and SLAs for EOD (e.g., batch completion time, failure rate).</li><li>Perform EOD regression testing after Murex upgrades, patching, or infrastructure changes</li><li>Work with infrastructure teams on server performance, disk space, and job execution time</li><li>Lead war room efforts during EOD crises: high-priority trade breaks, simulation failures, or regulatory deadline risks.</li><li>Drive post-mortem sessions with action item tracking and continuous feedback loops</li></ul> Requirements: <ul><li>Minimum 5 years exp in supporting Murex 3.1 End of Day batch</li><li>Deep Murex product knowledge: MX.3 Simulation, Datamart, MxML, workflows</li><li>Deep understanding of Murex EOD processes including Trade validation, Pre-trade/post-trade workflows, Market data loads, Feeders, extractions, Reporting etc.</li><li>Strong in scripting: Unix. Shell, Python, SQL</li><li>Tools: Control-M, Autosys, JIRA, Confluence</li><li>Expertise in Unix/Linux shell scripting for job orchestration, automation, and log analysis</li><li>Working knowledge of Shell, Python for custom automation or data parsing tasks.</li><li>Expertise in SQL for: Querying Murex database tables, validating data, Debugging batch issues</li><li>problem-solving, decision-making under pressure</li><li>Ability to Evaluate and improve EOD architecture regularly to reduce latency, eliminate redundancy, and enhance performance</li><li>Ability to Analyze historical EOD execution data for trend analysis and predictive issue detection</li><li>Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed.</li><li>Ability to prioritize tasks and manage time effectively under time constraints.</li><li>Evaluate and test new Murex modules or plugins that impact EOD, such as new simulation engines or DataMart enhancements</li></ul>

Responsibilities: Financial Planning &amp; Analysis (FP&amp;A): <ul><li>Lead the annual budgeting, forecasting, and long-term financial planning processes;</li><li>Prepare monthly, quarterly, and annual financial forecasts and variance analyses;</li><li>Provide insights and recommendations to senior management to support strategic decision-making;</li><li>Analyse business performance, trends, and key drivers (revenue, costs, margins, cash flow);</li><li>Partner with business leaders to improve financial performance and cost efficiency;</li></ul> Financial Control &amp; Reporting: <ul><li>Ensure accurate and timely month-end, quarter-end, and year-end close processes; Approve monthly Financial Statements in US GAAP ;</li><li>Prepare statutory financial statements in accordance with Danish GAAP and IFRS (if applicable) for Statutory Financial Audit ( each year around November);</li><li>Maintain the general ledger and ensure proper accounting treatment of transactions;</li><li>Oversee and approve reconciliations (balance sheet, bank, intercompany accounts, etc.);</li><li>Ensure compliance with internal controls and company policies;</li><li>Maintain documentation and audit trails for all financial activities;Tax &amp; Compliance (SKAT):</li><li>Ensure compliance with Danish tax regulations (corporate tax, VAT, payroll taxes);</li><li>Review VAT returns and other required filings with SKAT (Danish Tax Agency);</li><li>Coordinate corporate income tax reporting with external advisors;</li><li>Monitor changes in Danish tax legislation and assess business impact;</li><li>Ensure compliance with transfer pricing requirements and documentation;</li><li>Manage communication and correspondence with SKAT authorities;</li></ul> Audit &amp; External Reporting: <ul><li>Act as primary contact for external auditors and manage the annual audit process;</li><li>Coordinate audit schedules and prepare where needed, documentation, and responses to audit queries;</li><li>Ensure timely resolution of audit findings and implementation of recommendations;</li><li>Coordinate with internal audit (if applicable/ needed);</li><li>Ensure statutory filings are completed with Danish authorities (e.g., Danish Business Authority – Erhvervsstyrelsen) ( usual deadline is 30th of March for prior Fiscal year)</li></ul> Administrative &amp; Regulatory Responsibilities: <ul><li>Manage company digital mail system (e-Boks) and ensure timely handling of official correspondence as well as related business partners ( invoices to be forwarded to responsible AP partner, compliance requests, etc);</li><li>Oversee compliance with local statutory requirements and filings;</li><li>Maintain relationships with banks, tax advisors, and regulatory authorities;</li><li>Ensure proper corporate governance documentation and filings;</li></ul> Cash Flow &amp; Treasury Management: <ul><li>Monitor and manage cash flow, liquidity, and working capital;</li><li>Optimize cash management processes and approve forecasting;</li><li>Oversee banking relationships and approvals;</li><li>Manage intercompany funding and vendor related payments;</li></ul> Team Leadership &amp; Stakeholder Management: <ul><li>Lead and develop the local finance team (if applicable);</li><li>Collaborate with global finance and regional teams;</li><li>Act as a strategic business partner to local leadership;</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Finance, Accounting, or related field;</li><li>5–10+ years of experience in FP&amp;A, Financial Controlling, or similar roles;</li><li>Experience managing audits and financial reporting;</li><li>Advanced Excel and financial modelling skills;</li><li>Experience with ERP systems (Oracle, IndustriOS).</li></ul> Preferred qualifications and experience: <ul><li>Experience with Danish accounting standards and tax regulations is a plus.</li><li>Professional qualification (e.g., ACCA, CPA, CMA, or equivalent) preferred;</li></ul>

Responsibilities: <ul><li>Work on CIF integration between ECC/S/4HANA and APO/PPDS.</li><li>Coordinate with cross-functional teams including SAP MM, SD, QM, WM/EWM, and PP.</li><li>Perform system testing, SIT, UAT support, and defect resolution.</li><li>Support cutover, go-live, and hypercare activities.</li><li>Prepare functional specifications and coordinate with technical teams for developments.</li></ul> Requirements: Looking for an experienced SAP PPDS Consultant with 8 to 15 years of hands on expertise in SAP APO PPDS / SAP IBP Response &amp; Supply and S/4HANA PPDS implementations. <ul><li>The candidate should possess strong knowledge in Production Planning, Detailed Scheduling, Supply Planning, and integration with manufacturing and logistics processes</li><li>Lead and support end-to-end SAP PPDS implementations, rollouts, and support engagements.</li><li>Gather business requirements and design PPDS solutions aligned with client manufacturing and supply chain processes.</li><li>Configure and customize SAP PPDS functionalities including:</li><li>Product Heuristics.</li><li>Detailed Scheduling Planning Board.</li><li>PP/DS Optimizer.</li><li>Capacity Planning.</li><li>Setup Matrix.</li><li>Production Planning Run.</li><li>Alerts &amp; Exception Handling.</li></ul>

Responsibilities&nbsp;<ul><li>Lead, coach, and mentor a team of Territory Sales Executives (TSE) to enhance performance and drive results.&nbsp;</li><li>Establish and maintain strong relationships with key customers and their senior level management to ensure our sales team is in a favourable position to succeed.&nbsp;</li><li>Track sales activities to determine sales progress and suggest improvements.&nbsp;</li><li>Monitor market trends, customer behavior, and competitor activity to refine strategy and uncover new opportunities.&nbsp;</li><li>Assist in customer reviews.&nbsp;</li><li>Ensure we have presence at distributor events.&nbsp;</li><li>Spend time with each TSE visiting key customers.&nbsp;</li><li>Recommend and implement improvements to achieve sales goals. </li><li>Resolve problems quickly to create positive customer experiences.&nbsp;</li><li>Use Salesforce to ensure KPI’s are met and customer data is up to date.&nbsp;</li><li>Hold bi-weekly meetings via Teams with your direct reports.&nbsp;</li><li>Collaborate cross-functionally with operations, marketing, product planning, and engineering to deliver customer-focused solutions and portfolio growth.</li></ul>&nbsp;Requirements&nbsp;<ul><li>5+ years of sales experience supporting 2-step HVACR wholesale distribution, MRO, Plumbing channels, or other technical sales/market experience. </li><li>Proven ability to lead high-performing sales teams and achieve sales targets. </li><li>Proven success in developing customer relationships and driving sales growth. </li><li>Excellent communication, presentation, and negotiation skills.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and CRM tools (Salesforce preferred). </li><li>Strong organizational, time management, and decision-making abilities. </li><li>Ability to manage multiple priorities in a fast-paced environment. </li><li>Resilience under pressure and sound judgment on when to escalate issues. </li></ul>

Responsibilities Key Accountabilities <ul><li>APPLICATION CONFIGURATION MANAGEMENT: Builds and drives complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.</li></ul> <ul><li>APPLICATION DEVELOPMENT &amp; DEPLOYMENT: Performs and drives the design, configuration, testing, deployment, and support of changes and fixes, in accordance with established standards and practices.</li></ul> <ul><li>COMMUNICATION &amp; SUPPORT: Plays a key role and keeps an open channel of communication with stakeholders and responds to support requests and needs.</li></ul> <ul><li>APPLICATION SUPPORT: Conducts and leads advanced and complex application support activities to maintain system stability and meet business outcomes.</li></ul> <ul><li>STAKEHOLDER MANAGEMENT: Collaborates effectively with business partners, technical peers, &amp; vendors in multi-functional global teams, to ensure solutions and configurations align with business requirements and best practices.</li></ul> <ul><li>INCIDENT &amp; REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets &amp; user requests and driving timely resolution.</li></ul> Requirements <ul><li>Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.</li></ul> <ul><li>ERP &amp; DOMAIN EXPERTISE: Solid hands‑on experience with enterprise‑scale applications (ERP preferred) in a techno‑functional capacity, demonstrating strong solution design and delivery capabilities. Deep knowledge of, and experience within, one or more ERP business domains (Order-to-Cash, Procure-to-Pay, Agriculture, Finance etc.)</li></ul> <ul><li>FULL LIFE CYCLE IMPLEMENTATION: Proven experience delivering large and complex application implementations (eg. ERP) across the full lifecycle, including system design and implementation, deployment, go‑live, and post‑go‑live stabilization and support, leveraging Agile, Scrum and/or DevOps practices.</li></ul> <ul><li>PROGRAMMING &amp; CUSTOMIZATION: Knowledge and/or experience with languages such as Java, C#, Python, or platform specific scripting (eg. ABAP for SAP) for application customization and experience with various pipelines, is preferred.</li></ul> <ul><li>DATA MIGRATION &amp; INTEGRATION: Experience with data migration strategies and large scale data transfers from legacy systems, including ETL processes.</li></ul>

Responsibilities: <ul><li>Data Analysis: Collects, transforms, and analyzes data from multiple sources to identify trends, patterns, anomalies, and actionable insights that support reporting, performance tracking, and decision making.</li><li>Reporting &amp; Visualization: Implements detailed reports and dashboards using various tools, designs and completes data visualizations to communicate moderately complex data clearly.</li><li>Data Modeling &amp; Automation: Supports data models, reporting logic, and workflow automation, while identifying and implementing opportunities to improve data collection and reporting processes using standard data management and reporting practices.</li><li>Advanced Analytics Awareness: Familiarity with predictive analytics, AI/ML, and data science concepts to support evolving analytics solutions.</li><li>Data Quality &amp; Requirement Support: Validates data, supports reporting requirements, and helps ensure the accuracy and consistency of analytics solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field such as Data Science, Statistics, Computer Science, Business Analytics, or a related discipline, or equivalent practical experience.&nbsp;</li><li>Minimum of 3-4 years of relevant work experience in data analytics, reporting, or business intelligence roles.</li><li>Strong skills in analyzing data and translating reporting needs into effective analytics solutions and insights.</li><li>Very strong skills in Power BI and data visualization.</li><li>Proficiency in SQL, Excel, Power Query, and related tools such as VBA or Python for analysis, modelling, and visualization.</li><li>Working knowledge of data warehousing, data lakes, and cloud data platforms such as Snowflake or AWS.</li><li>Experience automating workflows and building low-code solutions using Power Platform tools such as Power Automate and Power Apps.</li><li>Familiarity with (predictive) analytics, AI/ML and data science.</li><li>Business understanding and financial acumen to interpret data and generate practical insights.</li><li>Comfortable working in agile ways of working, managing multiple priorities, and contributing effectively both independently and in a team environment.</li></ul>

Responsiblities: <ul><li>Design Quality Assurance: Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation.</li><li>Prototype &amp; Sample Build Quality: Implement quality planning and controls for prototype/sample builds, including documentation and build record management.</li><li>Measurement System Validation: Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project.</li><li>Development Stage Quality Oversight: Analyze samples, address quality issues, and drive improvement actions during product development.</li><li>Verification &amp; Qualification: Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5.</li><li>Tool &amp; Process Validation: Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR).</li><li>Production Quality Control: Establish and maintain quality controls and documentation for the production shop floor.</li><li>Ongoing Quality Monitoring: Monitor process capability and manage corrective actions to ensure sustained quality performance.</li><li>Inspection Review: Review and approve measurement and cosmetic inspection results to ensure compliance with specifications.</li><li>Audit Support: Provide support during customer and internal/external quality system audits.</li><li>Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.</li><li>Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.</li><li>Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.</li><li>Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.</li><li>Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.</li><li>Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in Electrical, Mechanical Engineering, or a related field.</li><li>Min 4 years experience in advanced quality</li><li>Proven quality control experience in cable assemblies, connectors, sockets, or related industries.</li><li>Strong understanding of ISO 9001 and APQP procedures.</li><li>Familiarity with EIA-364 test methods and internal/external auditing practices.</li><li>Knowledge of Model-Based Definition (MBD) and GD&amp;T requirements.</li><li>Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).</li><li>Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.</li><li>Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).</li><li>Competent in data analytics and visualization tools (Power BI, Tableau, Python/R).</li><li>Skilled in statistical software such as Minitab and JMP.</li><li>Strong organizational and strategic planning abilities.</li><li>Effective communicator with excellent written and verbal English skills.</li><li>Ability to mentor junior engineers and lead cross-functional teams.</li><li>Demonstrated capability in change management and driving continuous improvement.</li><li>Strong interpersonal skills for conflict resolution and stakeholder negotiation.</li><li>Committed to delivering high-quality solutions aligned with customer expectations and business strategy.</li></ul>

Role Description: <ul><li>We are partnering with a leading global manufacturing organization to appoint a Global Director, Financial Planning &amp; Analysis (FP&amp;A).</li><li>Reporting directly to the CFO, this is a strategic leadership role responsible for driving financial planning, business performance, commercial insights, and business intelligence across a global footprint.</li><li>The successful candidate will play a pivotal role in supporting executive decision-making, leading FP&amp;A activities, enhancing business intelligence capabilities, and partnering with senior leadership to drive sustainable business growth.</li></ul> Responsibilities: Financial Planning &amp; Performance Management <ul><li>Lead the Groups annual budgeting, forecasting, and long-term planning processes.</li><li>Develop robust financial models and scenario planning to support strategic decision-making.</li><li>Partner with senior leadership to establish financial objectives, KPIs, and multi-year operating plans.</li><li>Deliver timely, accurate and insightful financial analysis to support commercial and operational decision-making.</li><li>Monitor business performance and identify opportunities to improve profitability and operational efficiency.</li></ul> Executive Reporting &amp; Business Partnering <ul><li>Prepare executive-level financial reports and presentations for senior leadership, Board members, investors and lenders.</li><li>Lead monthly business performance reviews and provide actionable insights on financial performance, risks and opportunities.</li><li>Partner closely with Commercial, Operations, Supply Chain and other functional teams to support business performance and strategic initiatives.</li><li>Build strong cross-functional relationships and influence decision-making across the organisation.</li></ul> Strategic Projects <ul><li>Support key strategic initiatives including M&amp;A, investments and corporate development projects.</li><li>Conduct financial analysis and scenario modelling to support investment decisions.</li><li>Contribute to organisation-wide strategic planning and transformation initiatives.</li></ul> Business Intelligence &amp; Finance Transformation <ul><li>Lead the Business Intelligence function and drive improvements in reporting, analytics and data accessibility.</li><li>Champion automation, AI-enabled reporting and continuous improvement initiatives across Finance.</li><li>Partner with IT and business stakeholders to improve data governance, reporting capabilities and financial systems.</li><li>Drive the adoption and optimisation of SAP and integrated reporting platforms.</li></ul> Leadership <ul><li>Lead, coach and develop a high-performing team of Finance Business Partners and Business Intelligence professionals.</li><li>Foster a culture of collaboration, continuous improvement and data-driven decision-making.</li><li>Build organisational capability across financial analysis, business partnering and digital finance.</li></ul> Requirements: Essential Experience <ul><li>Professional Accounting qualification (ACA, ACCA, CPA, CIMA or equivalent).</li><li>Minimum 15 years of Finance experience with at least 10 years in senior leadership positions.</li><li>Demonstrated expertise in Financial Planning &amp; Analysis within a multinational organisation.</li><li>Strong background in manufacturing finance, including standard costing.</li><li>Experience leading regional or global finance teams.</li><li>Proven experience in executive-level business partnering and stakeholder management.</li><li>Exposure to Board reporting, investor presentations and executive financial reporting.</li><li>Experience driving strategic finance initiatives and organisational performance improvements.</li></ul> Preferred Experience <ul><li>Business Intelligence leadership experience.</li><li>Finance transformation and process improvement experience.</li><li>Exposure to M&amp;A, investments or corporate development activities.</li><li>Experience working with SAP and modern reporting platforms such as Power BI.</li><li>Experience leading data governance, reporting automation or AI-enabled finance initiatives.</li></ul> Skills &amp; Competencies <ul><li>Strong commercial and business acumen.</li><li>Exceptional analytical and problem-solving abilities.</li><li>Excellent communication and presentation skills.</li><li>Ability to influence and challenge senior stakeholders constructively.</li><li>Strategic mindset with the ability to translate complex financial information into actionable business insights.</li><li>Proven leadership capabilities with experience developing high-performing teams.</li><li>Strong project management and change management skills.</li></ul>

Role Description: <ul><li>The Retail Sales Manager is responsible for the strategic direction, commercial performance, and operational excellence of all retail outlets and kiosks across the region. This role focuses on driving sustainable revenue growth, optimizing the retail footprint, and institutionalizing a premium customer experience.</li><li>The Manager leads the retail leadership team to achieve aggressive sales targets while ensuring brand consistency and operational compliance across all touchpoints.</li></ul>&nbsp;Responsibilities: <ul><li>Strategic Sales Leadership: Define and implement regional retail sales strategies and commercial plans to achieve monthly, quarterly, and annual revenue and subscriber acquisition targets.</li><li>Retail Footprint Optimization: Analyze market trends and footfall data to identify opportunities for new store openings, kiosk relocations, or retail format optimizations.</li><li>P&amp;L &amp; Budget Management: Manage the retail department budget, monitor OpEx, and ensure a high return on investment (ROI) for all retail-led campaigns and store operations.</li><li>Customer Experience Excellence: Establish and monitor Service Level Agreements (SLAs) for customer service; implement Voice of the Customer feedback loops to improve NPS (Net Promoter Score).</li><li>Standard Operating Procedures: Develop and enforce standardized internal procedures for inventory management, cash handling, KYC compliance, and platform usage (CRM/Afrivendas).</li><li>Cross -Functional Synergy: Collaborate with Marketing to ensure seamless deployment of trade marketing materials, campaigns, and product launches across the retail network.</li><li>Performance Coaching: Lead, mentor, and evaluate Retail Team Leaders and Supervisors; oversee the professional development and succession planning for the entire retail workforce.</li><li>Reporting &amp; Business Intelligence: Direct the production of high-level analytical reports regarding sales conversion, productivity per head, and competitor retail activity.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Business Management, Marketing, or related field.</li><li>An MBA is highly preferred.</li><li>Minimum 7 years in Retail Sales, with at least 3-4 years in a senior management role, preferably within Telecoms, Banking, or high-volume FMCG.</li><li>Advanced understanding of retail economics, inventory management, and CRM systems.</li><li>Clear communication and strong writing.</li><li>Ability to translate complex market data into executable retail strategies and sales incentives.</li><li>Exceptional leadership, negotiation, and stakeholder management skills</li><li>Ability to manage large culturally diverse teams.</li></ul>

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134 senior cloud architect Jobs found

Lead Quality Automation Engineer

Murex Senior EOD ( AVP )

Finance Manager

SAP PPDS – Senior Lead Consultant

Regional Sales Manager

Senior Application Developer - ERP

Consultant, Data Analytics & Reporting-Food

Advanced Quality, Senior Engineer

Global Director FP&A

Retail Sales Manager

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134 senior cloud architect Jobs found

Lead Quality Automation Engineer

Murex Senior EOD ( AVP )

Finance Manager

SAP PPDS – Senior Lead Consultant

Regional Sales Manager

Senior Application Developer - ERP

Consultant, Data Analytics & Reporting-Food

Advanced Quality, Senior Engineer

Global Director FP&A

Retail Sales Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.