Programme Manager

IT Project Manager - eCommerce

O2O Service Project Manager – Digital IT

Senior Agile Project Manager - E-commerce

Senior Ecommerce

Intern-Ecommerce

Solution Architect – Ecommerce

E-Commerce Key Account Manager

Social Commerce - Senior Manager

Senior Key Account Manager – E-Commerce

WhiteCrow research is working with a global technology enterprise to find an experienced program manager. Have you ever wanted to work with a global leader in the Ecommerce space? This fast growing and ambitious company produce pioneering technology and inventions that defy convention.If you are experienced in IT Project delivery and programme management and are looking to make a big impact and have your voice heard, this could be a great opportunity for you. In return for your expertise, we can offer a competitive salary. Alongside a renowned campus for work, filled with amenities such as a free restaurant, hairdressers, gym, and sports centre.Your Areas of Knowledge &amp; Expertise that matter most for this role:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be highly experienced in project / delivery management within the Ecommerce industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have outstanding interpersonal communication skills, within and across teams to a range of audiences including C-suite stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have practitioner-level knowledge of a range of programme and project management methodologies.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have knowledge of advanced risk management techniques and a track record of having successfully applied them.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have expertise in effective financial stewardship including the development of robust business cases, tight fiscal control of budgets and accurate financial reportingWhat you can expect in the position:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will&nbsp;lead the development of Business Cases and their approval via project leads and SMEs and alignment with senior stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will identify and manage stakeholder relationships, building consensus across large and diverse groups and working closely with the relevant Portfolio Directors to cement relationships·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be responsible for resource management – building and maintaining a strong, high-performing, delivery focused Programme team, securing resources and directing planning scheduling, resourcing and estimating for complex, large-scale programmes.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be responsible for risk and issue management - ensuring mitigations are in place and resolved through negotiated agreement.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll also be responsible for programme performance and controls – identifying success criteria, setting project controls and being accountable for the overall integrity, coherence and progress of programmes.&nbsp; If you want to find out more about this, please contact me at <a href="mailto:sonny.ogara@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">sonny.ogara@whitecrowresearch.com</a> or contact me at https://www.linkedin.com/in/sonny-79305b224/

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. They have some exciting, global eCommerce IT projects on the horizon in our Commercial &amp; Connectivity team, and so they have a new opportunity for a Project Manager to join them. About the RoleAs the Project Manager, reporting to the Programme Manager – Commercial, you will be responsible for delivering complex £multi-million projects at pace, providing sound decision-making and calm leadership under pressure.&nbsp;You will be leading the development of Business Cases and their approval via project leads and SMEs, building high-performing teams with strong business and content knowledge and flexibility to work across business areas. You will uphold high standards of project management and master the IT PPM methodologies, whilst identifying and realising opportunities for continuous improvement in ways of working.&nbsp;You will ensure excellent financial stewardship by delivering predictable and reliable cost estimating, management, and forecasting. You will understand business case drivers and collaborate with business stakeholders to deliver a scalable and future-proofed solution, developing a flexible delivery approach, tailored to the business challenge for each project. You will embed quality across all aspects of the project to deliver successfully, and seek out opportunities for innovation, identifying and leveraging delivery accelerators that improve the speed of delivery and/or the cost to serve. About You-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience in IT project management, ideally gained in strategic, complex projects, for large organisations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in eCommerce and a track record in successfully delivering complex £multi-million transformation projects, with budgets between £1m - £5m-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;In-depth knowledge and experience of all stages of the project lifecycle, including the development of business cases, and mobilisation of projects-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of multiple project management methodologies (Agile, Waterfall &amp; Hybrid)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in successfully leading large multi-disciplinary project teams across a range of locations and including 3rd parties-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to manage project budgets effectively and experience in financial reporting-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Outstanding communication skills, within and across teams to a range of audiences, including C-suite-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A credible change agent who champions change and inspires trust and change adoption-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid matrix management skills with the proven ability to deliver through others-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A keen problem solver with a high level of accuracy and attention to detail-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated with drive and determination to deliver to a high standard, at pace, in a complex environment BenefitsFinancial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dyson on-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

Role Description:&nbsp;<ul><li>This role is for a O2O service project manager to join the Zone Digital IT Team which is based in Shanghai</li><li>The Digital IT Team covers the implementation &amp; evolution of the following functions: eCommerce websites, Content websites, Digital Services, eCommerce reporting, CRM solutions, Product Information management, Digital Asset Management implementation</li><li>On top of this it manages the operations of all the functions mentioned. It is a team which is constantly growing with the growing business needs</li><li>We are looking for a talented, outstanding and humble individual to join our team managing Online digital service, offline service projects, leading new initiatives related to O2O services and customer lifetime value management</li><li>The role is reporting to the North Asia &amp;SAPMENA O2O Service Factory Program Manager in Digital Marketing and Innovation Team</li><li>The role is within zone IT organization, while we are open to individuals who have strong technical skills coming with various backgrounds</li><li>This role combines product manage together with project management, change request management and stakeholder management from countries, zones and global teams</li><li>It would be best filled by someone who has experiences of launching global applications or leading O2O programs at local level</li></ul>&nbsp;Responsibilities: <ul><li>Lead &amp; manage the digital service projects, O2O service implementation projects across regions with different key stakeholders.</li><li>Know the market trend on digital services and be able to introduce best practice.</li><li>Build the service roadmap for N.A and SAPMENA Zone in alignment with the global roadmap &amp; zone specification.</li><li>Ability to understand technical challenges and resource restrictions to make educated trade-offs or provide alternative options.&nbsp;</li><li>Be able to liaise and communicate to all stakeholders, this includes global DMI, CDO, zone business teams and local business &amp; IT digital teams.</li><li>Be able to prioritize the business needs with different business group.</li><li>Be able to communicate on a range of topics from business tasks to infrastructure and hosting &amp; CRM.</li><li>Be able to design &amp; enable the data flow within the service, shaping the development based on business requirements.</li><li>Manage finances and contracts for any vendors which are supporting on project implementation.</li><li>Manage the third-party vendor to deliver the project within time and budget.</li><li>Manage the scope, risk/issue and quality of the projects.</li><li>Manage the stakeholders’ communication of the project.</li><li>Track the ROI and the business outcome of the service projects.</li></ul>&nbsp;Requirements:&nbsp; <ul><li>Around 5 years of experience on project management, and 5 years of digital marketing experience are required</li><li>Technical savvy and knowledgeable on CRM solutions, digital solution etc.</li><li>Significant project management experience with a deep understanding of project and process design, methodology and tools. Experience on managing global or zone level projects will be a strong plus</li><li>Demonstrated cross-functional project management skills and methodologies with trackable records of projects delivery</li><li>Strong technical background with the knowledges on eCommerce, website, CRM, and online and offline digitalization technologies.</li><li>Competent to understand global strategy and execute it within N.A &amp; SAPMENA local markets.</li><li>Proactive at understanding business specifications, providing solutions and solving complex problems.</li><li>Someone who is creative and interested into eCommerce/retail/social commerce, emerging trends and technologies, willing to share ideas of how we can implement new idea to bring tangible business benefit.</li><li>&nbsp;Experiences on technical product management or product release is a plus.</li><li>Knowledges and experiences of application delivery, service implementation and change request management (either online or offline).</li><li>Ability to effectively work smart and coordinate multiple pieces of work at the same time.</li><li>Ability to deal with conflicting requirements and scope change between countries.</li><li>&nbsp;Teamwork in a multinational environment.</li><li>Ability to track and report status to IT management and business partners.</li><li>Ability to work with ambiguity and resilience</li><li>&nbsp;Strong written, verbal, and presentation skills in English</li><li>A quick learner and full of self-motivated, sense of responsibility</li></ul>

WhiteCrow research is working with a global technology enterprise to find an Agile Project Manager. Have you ever wanted to work with a global leader in the Ecommerce space? This fast growing and ambitious company produce pioneering technology and inventions that defy convention. If you are an experienced IT Project Manager looking to make a big impact and have your voice heard, this could be a great opportunity for you. In return for your expertise, we can offer a competitive salary. Alongside a renowned campus for work, filled with amenities such as a free restaurant, hairdressers, gym, and sports centre. Your Areas of Knowledge &amp; Expertise that matter most for this role:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be highly experienced in project / delivery management within the Ecommerce industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have experience with one or more of the following practises: SCRUM/DSDM/Lean/Safe·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have strong g troubleshooting and problem-solving skills, with the ability to learn very quickly.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have flexibility, adaptability and thrive in a very fast-paced, pioneering and ever-evolving, global environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have experience of delivering the functional as well as the non-functional, e.g., performance, security, operations etc.What you can expect in the position:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will report directly to the Global IT Director (Commercial and Connectivity) and work closely with product managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using Agile methodologies you’ll develop and maintain a rolling backlog of change, on behalf of the Product Managers or Product owners.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll need to bring together experts from different departments and third parties to ensure we can deliver what is required. Security and ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;operational requirements will be forefront in your mind, as they are critical to ensure our changes can be deployed and used effectively in production. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll also be managing your budget, risks and delivery timescales to ensure success&nbsp; If you want to find out more about this, please contact me at <a href="mailto:sonny.ogara@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">sonny.ogara@whitecrowresearch.com</a> or contact me at https://www.linkedin.com/in/sonny-79305b224/

Responsibilities<div> <div><ul><li>This is a potential Senior Leadership position in Ecommerce</li></ul><div><ul><li>The role would be a team management role and the person would be responsible for a team size of 15-18 people</li><li>Orchestrating all aspects of the&#160;ecommerce&#160;strategy for a brand </li><li>Collaborating with cross-functional partners to manage all aspects of the&#160;eCommerce&#160;business&#160; </li><li>Driving the sales performance of the&#160;e-commerce&#160;platform</li></ul><div> </div></div></div><div>Requirements:</div><div> </div><div><ul><li>We are looking for someone with 12-15 years of experience </li><li>Someone who has a strong ecommerce experience</li><li>Comes from a background of offline account management, trade marketing</li><li>Good at negotiations</li><li>A good modern trade experience is a must</li><li>Preferably someone from a FMCG background would be good.</li><li>You are a creative and strategic thinker with a strong customer orientation</li></ul></div></div>

Responsibilities: <ul><li>Prepare campaign post-mortem reports and analyze online store performance on retailers</li><li>Work closely with local teams across SEA, Middle East, Europe and Africa to ensure operations excellence (availability, search, content) on product listings and recommend actionable insights to improve performance KPIs</li><li>Support global eCommerce manager in rollout of regional projects and day-to-day operations&nbsp;</li><li>Craft business reviews based on country performance indicators and industry trends</li><li>Support partnerships and operations across different retailers globally including Shopee</li></ul> Requirements: <ul><li>Business Administraton (any, marketing)</li><li>Data Analytics</li><li>Commitment for 6 months at least 3rd or 4th year preferred</li><li>No work visa requirement</li><li>Good English command and Microsoft Suite</li><li>Experience in eCommerce platform preferred but not required</li></ul>

Responsibilities: <ul><li>Lead large scale Implementation of B2C Commerce providing oversight and hands on contribution to the design, development and Integration.</li><li>As a solutions architect, you are responsible for successfully designing and managing the delivery of the Ecommerce platform</li><li>Serve as a technology advisor to technical architects and lead developers</li><li>Lead project discovery workshops from the technology and solution design perspective</li><li>Recommend the best practices for implementing large scale distributed systems for Databases, caches, big data platforms</li><li>Communicate platform constraints, evaluate alternatives to define a scalable platform and meet business requirements</li><li>Participate in the development of conceptual and logical architecture</li><li>Optimise application performance and scalability</li></ul> Requirements: <ul><li>10+ years of Software Engineering Experience with at least 4 years of Ecommerce.com development experience</li><li>Hands on Cloud development and system administration experience</li><li>Solid understanding of CloudCraze architecture, data models, customizations &amp; extensions</li><li>Extensive experience to develop integrated execution plans including resources levelling, effort estimations, cross-team dependencies</li><li>Experience implementing large scale eCommerce solutions.</li><li>Strong knowledge of designing Architecture Diagrams and Data flows</li><li>Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application</li><li>Good verbal and written communication skills</li><li>Strong problem-solving skill</li></ul> Other Location: <ul><li>Bengaluru</li></ul>

Responsibilities:&nbsp; <ul><li>You will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover</li><li>You will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain, IT)</li><li>You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share</li><li>You will manage promotions along with brands - make brands partners in customer communication</li><li>Lead and negotiate annual agreements with Ecommerce partner and finalise the Joint Business Plan (JBP) after coordination with multiple stakeholders</li><li>You will be responsible for ToT adherence and standardisation of soap (simple object access protocol)</li><li>You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business</li><li>You will ensure right presence on brands across top SKUs to ensure discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase</li><li>You will do market intelligence and competitive landscape mapping thereby identifying new e-commerce trends and opportunities</li><li>You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes</li><li>Analyse and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities.</li></ul> Key Deliverables (Illustrative):&nbsp; <ul><li>Business delivery of turnover and market share as agreed</li><li>Onsite presence for top SKUs – availability and right presence C1 - Internal use</li><li>Increase sale from new launches&nbsp;</li><li>Execution of promotional campaigns with increased effectiveness</li><li>Ensure complete portfolio coverage</li></ul> Key Relationships:&nbsp; <ul><li>Reports to: E-commerce head of PPD</li><li>Internal Stakeholders – E-merchandising, sales planning, digital and brand marketing, supply chain, finance, global and zone ecommerce teams</li><li>External Stakeholders – E-tailer buying and category teams, e-tailer marketing and content teams, supply chain and finance teams</li></ul> Requirements: <ul><li>A confident and articulate communicator capable of inspiring strong collaboration</li><li>Ability to analyse data to gather insights and find opportunities</li><li>Build and manage relationships</li><li>Ability to manage simultaneous projects and meet deadlines</li><li>Business results oriented: ability to perform, to budget and manage forecast</li><li>Proactive, positive and innovative mind</li><li>Strong analytical, problem solving and project management skills</li><li>Attention to detail and complex processes</li><li>Knowledge of makeup and makeup marketing would be preferred</li><li>Understanding of digital and tech is the key.</li></ul>

Overview: <ul><li>We have a suitable opportunity in Digital for the position of Social Commerce Manager of Division, one of the fastest growing divisions of&nbsp;India.</li><li>In this individual contributor role, you will be accountable for the delivery of both gross revenue and net profit targets by accelerating the performance and adoption of Social commerce Channel through strategic alignment, development and execution of the business plan, promotional activities, merchandise mix and improving the operational process.</li></ul> Responsibilities:&nbsp; <ul><li>Drive Social Commerce channels targets in terms of sales value, and P&amp;L</li><li>Implement the social-commerce strategy: focus on increasing salon adoption on the Social Commerce platform in turn driving revenues through services and retail sale.</li><li>Drive customer acquisition, retention and growth through digital marketing, and a seamless customer experience online, including managing CRM, loyalty programs and ensuring delivery and returns processes are effective</li><li>Owner of the PPD Social Commerce Platform ensuring that the brand presence and journey online is consistent with overall brand standards and strategy</li><li>Create and maintain a Social Commerce business plan: promotional calendar, product exclusivities, cross selling mechanisms, operation and data ownership within ecommerce brands</li><li>Drives relationship with partners to ensure synergies between the brand’s own activities and partners</li><li>Develops customer understanding through customer data, contributing to the overall analysis of the consumer path to purchase</li><li>Establish and maintain relationships with key stakeholders inside the Company (Digital, Marketing, Commercial and Education), Salons, Hairdresser, digital ecosystem, and media partners</li></ul> Requirements: <ul><li>Good understanding and sensitivity towards Beauty &amp; Hair trends.</li><li>More than 5 years of relevant work experience in Ecommerce industry C1 - Internal use</li><li>Good understanding of e-Channels business model to drive on-platform visibility.</li><li>B2C eCommerce, social commerce, key account management, sales planning, account development, trade marketing experience preferred</li><li>Strong Digital marketing experience, particularly in the areas of Search, Analytics, social media and Mobile.</li><li>Having experience in working with KOL is preferred</li><li>Ability to manage multiple stakeholder with great communication and influencing skills.</li></ul>

Role Description: <ul><li>In this function lead role, you will work very closely with the PPD Brands in formulating the E-Commerce strategy for them.</li><li>The location of the job will be Mumbai.</li></ul> Responsibilities: <ul><li>Lead and negotiate annual agreements with Ecommerce partners.</li><li>Develop plan, KPI and Goals to achieve for each Ecommerce partner.</li><li>Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales,…).</li><li>Identify new ecommerce trends and opportunities for business growth and implement action plans.</li><li>Prepare and present products proposals to future and current Ecommerce partners.</li><li>Handle specific sales events thanks to collected information from marketing department to enhance brand’s visibility and improve sales performance.</li><li>Analyze and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities.</li><li>Ensure E-commerce benefits all, i.e. drives consumers and revenues to salons.</li><li>Business delivery of turnover and market share as agreed.</li><li>Aligned profitability of the Ecommerce channel.</li><li>Excellence in execution to drive superior customer experience.</li><li>Drive efficiency and effectiveness for all media and promotional campaigns.</li><li>Building a strong Ecommerce team and upskilling all key stakeholders in terms of their</li><li>Understanding of the new channel and its drivers.</li></ul> Requirements: <ul><li>MBA</li><li>Shopper and consumer centricity.</li><li>Analytical skills to drive insight from data.</li><li>Develops Business Operations, Enhance Selling and Category Development.</li><li>Good communication and presentation skills, Build Selling Propositions and Negotiate.</li><li>Masters Ecommerce Consumer Journey and Digital levers.</li><li>Good understanding of Ecommerce systems and processes.</li><li>Monitor Sell-in and Sell-out excellence.</li></ul>

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469 senior project manager – ecommerce Jobs found