HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Service Technician

Service Coordinator

Product Engineer II

Lead Professional Support Lawyer - Corporate

Service Manager

Senior Manager of Parts

Responsibilities:&nbsp; <ul><li>We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.</li><li>This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.</li></ul> The incumbent will: Business Partnering &amp; Leadership Support <ul><li>Act as a strategic HR partner to the Site General Manager and leadership team.</li><li>Provide guidance on organizational design, workforce planning, and people strategies.</li><li>Support leaders in decision-making related to performance, engagement, and talent.</li></ul> Talent Management &amp; Workforce Planning <ul><li>Lead manpower planning aligned with production and operational needs.</li><li>Drive recruitment strategies, especially for operators, technicians, and critical roles.</li><li>Build and maintain talent pipelines (including internal mobility across GSO sites).</li><li>Oversee onboarding and integration of new hires.</li></ul> Performance &amp; Capability Development <ul><li>Implement performance management processes and ensure consistency.</li><li>Identify capability gaps and drive training and development initiatives.</li><li>Partner with global teams to deploy leadership development programs.</li><li>Strengthen frontline leadership capability (e.g., supervisors, shift leads, cell leads).</li></ul> Employee Engagement &amp; Culture <ul><li>Drive engagement initiatives aligned with site needs and global framework.</li><li>Developing and executing engagement action plans.</li><li>Monitor employee sentiment, attrition trends, and address root causes.</li><li>Foster a positive, inclusive, and high-performance culture.</li></ul> Employee Relations &amp; Compliance <ul><li>Manage employee relations issues, including disciplinary cases and grievances.</li><li>Ensure compliance with local labor laws and company policies.</li><li>Partner with legal or external stakeholders when required.</li><li>Promote fair and consistent HR practices across the site.</li></ul> HR Operations &amp; Excellence <ul><li>Oversee HR operations including payroll inputs, benefits administration, and HR systems.</li><li>Ensure data accuracy and timely reporting (headcount, attrition, etc.).</li><li>Drive HR process improvements and standardization.</li><li>Ensure audit readiness and compliance with internal controls.</li></ul> Site HR Team Leadership <ul><li>Lead, coach, and develop the site HR team.</li><li>Build HR capability to act as strong business partners to line managers.</li><li>Drive consistency and quality in HR service delivery.</li></ul> Change Management &amp; Transformation <ul><li>Lead HR initiatives related to transformation, restructuring, or stabilization.</li><li>Support crisis management and recovery plans (e.g., high attrition, ramp-up challenges).</li></ul> Requirements: <ul><li>More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,</li><li>BA/BS degree, or equivalent combination of education and experience.&nbsp;</li><li>SHRM or PHR Certificate.&nbsp;</li><li>Ability to deliver change management programs.&nbsp;</li><li>Extensive knowledge of employment laws and practices.</li><li class="ql-align-justify">Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.</li></ul>

Responsibilities: Lead Consultant Responsibilities <ul><li>Provide oversight and ensure solutions align with the broader business architecture, avoiding siloed approaches.</li><li>Ensure modifications to shared functionalities are evaluated holistically to avoid conflicting changes.</li><li>Establish and enforce best practices, including clear documentation, intuitive configurations, and optimized parameter settings.</li><li>Challenge business requirements to ensure cost-effective and value-driven solutions.</li><li>Harmonize design across multiple consultants, teams, and projects to enhance consistency and efficiency.</li></ul> Work closely with the ERP Solution Architect to ensure: <ul><li>Alignment with Microsoft’s roadmap and strategic ERP direction.</li><li>Architectural consistency across process areas and technical solutions.</li><li>Risk assessment for system-critical modifications.</li><li>Data migration strategies align with the overall system architecture.</li><li>Identification and resolution of conflicts with other processes, modifications, or upcoming Microsoft updates.</li></ul> Service-Specific Responsibilities <ul><li>Lead solution delivery for Service processes based on D365 Finance and Operations modules, covering:</li></ul> <ul><li>Project Management and Accounting module</li><li>HSO Service Management module</li><li>Intercompany chain</li><li>Sales orders and Return orders management</li><li>Advanced Warehousing (incl. Batch and Serial tracking)</li><li>Act as the primary owner and project lead for Service-related ERP implementations and enhancements.</li><li>Analyze business needs and develop solution concepts.</li><li>Design, configure, and document ERP solutions.</li><li>Provide detailed requirements for the development team.</li></ul> Requirements: <ul><li>Extensive experience (min. 5 years) as a Microsoft D365 ERP F&amp;O IT Consultant with a focus on Service.</li><li>Agile mindset and ability to work independently.</li><li>Strong analytical and problem-solving skills, with the ability to think critically under pressure.</li><li>Excellent communication skills, capable of engaging with stakeholders at all levels.</li><li>Leadership skills, including the ability to mentor consultants and drive best practices across teams.</li><li>Fluent in English.</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

Overview: <ul><li>On-site customer work across the EMEA region (Data Centers, Utilities, Oil &amp; Gas) Remote work handling administrative and planning tasks</li><li>Candidates can be based in Ireland, the UK, Netherlands, Poland, or Romania, ideally near a major airport.</li></ul> Responsibilities: <ul><li>Lead installation, maintenance, commissioning, testing, and fault-finding of MV and HV equipment</li><li>Lead installation projects, oversee third-party providers, support fellow engineers, and ensure equipment operates at optimal performance.</li><li>Perform site testing (e.g., insulation resistance, primary/secondary injection, functional testing)</li><li>Provide advanced technical support and root cause analysis for complex power distribution fault</li><li>Review and approve service documentation, test reports, and commissioning records</li><li>Act as the primary customer contact during project execution</li><li>Support and mentor service engineers, promoting safety and best practices</li><li>Collaborate with project teams to meet delivery targets and ensure customer satisfaction</li></ul> Requirements: <ul><li>Higher Diploma or Degree in Electrical Engineering</li><li>Proven experience in power distribution testing and commissioning</li><li>Ability to test and commission large MV to HV installations</li><li>Experience with protection relay programming</li><li>Strong IT skills and attention to detail</li><li>This is a hands-on, customer-facing position suited for candidates with a strong technical background. Skills:</li><li>Strong troubleshooting and problem-solving abilities</li><li>Leadership mindset with the ability to coach and develop others</li><li>Flexibility to travel extensively across the EMEA region</li></ul>

Responsibilities: Commissioning &amp; Startup: <ul><li>Installing new UPS systems and energy storage solutions at client sites.
</li></ul> Preventive &amp; Corrective Maintenance:: <ul><li>Conducting battery replacements, system audits, and component repairs to maintain high availability.</li></ul> Troubleshooting: <ul><li>Diagnosing complex electrical and software issues on critical power systems.</li></ul> Customer Support: <ul><li>Delivering technical feedback, creating service reports, and offering solutions to meet customer needs.</li></ul> Safety Compliance: <ul><li>Ensuring all work complies with health and safety standards. </li></ul> Requirements: <ul><li>Technical Education: Background in electrical engineering or equivalent technical field.</li><li>Experience: Previous experience with UPS or power electronics, with roles ranging from entry-level to experienced technicians.</li><li>Skills: Strong diagnostic ability, proficiency with diagnostic tools, and customer service skills.</li><li>Travel: Ability to travel to customer sites as needed</li></ul>

Responsibilities: <ul><li>Coordinate monthly contract visits (report extraction, customer contact, scheduling, job creation and report distribution).</li><li>Manage off contract maintenance visits and reactive call outs.</li><li>Support service contracts, ensuring compliance with SLAs.</li><li>Assist with accounts receivable/payable processes related to service activities.</li><li>Handling of incoming calls and other communications related to service activities.</li><li>Processing of orders to factories and 3rd party suppliers, administration of payables to suppliers in collaboration with our Singapore-based accounts team.</li><li>Support processing of customer purchase orders, delivery dockets to the warehouse and invoicing of clients through ERP SAP B1.&nbsp;</li></ul> Requirements: <ul><li>Relevant experiences with order processing</li><li>1-3 years’ experience in administration / reception</li><li>Experience as a coordinator within service-related industry</li></ul>

Responsibilities: Performance &amp; Continuous Improvement: <ul><li>Maintain and improve existing products, processes, and specifications</li><li>Drive quality improvements and cost reduction initiatives</li><li>Support product extensions to meet specific customer requirements</li></ul> Daily &amp; Ongoing Activities: <ul><li>Manage engineering change processes (ECR/ECN)</li><li>Lead Product Change Notifications (PCN) to customers</li><li>Conduct root cause analysis and implement corrective actions</li><li>Redesign products to resolve customer complaints and manufacturing challenges</li><li>Coordinate with cross-functional teams for seamless implementation</li></ul> Periodic Responsibilities; <ul><li>Support supplier development and consolidation initiatives</li><li>Participate in A3 problem-solving, Material Review Board, and Rapid Response Board</li><li>Assist manufacturing facilities with processing issues</li><li>Collaborate with product management, sales, and customer service teams</li><li>Develop and execute product testing plans</li><li>Ensure compliance with military specifications (MIL-STD)</li></ul>&nbsp;Requirements: Education <ul><li>Bachelor’s Degree in Mechanical Engineering, Mechatronics Engineering, or equivalent</li></ul> Experience &amp; Skills <ul><li>2–3 years in product engineering or packaging engineering</li></ul> Strong expertise in: <ul><li>3D Modeling (CREO / SolidWorks / Pro-E)</li><li>GD&amp;T (Geometric Dimensioning &amp; Tolerancing)</li><li>Engineering Change Management (ECR/ECN/PCN)</li><li>Lean Manufacturing &amp; Continuous Improvement</li><li>Root Cause Analysis (A3 / 8D methodologies)</li><li>Supplier Development</li><li>Microsoft Office tools</li><li>Knowledge of military specifications (MIL-STD) is a strong advantage&nbsp;</li></ul>

Role Summary: <ul><li>As Business Development Director, you will drive significant revenue growth by expanding and deepening relationships across a portfolio of strategically important customer accounts within a defined geographic or industry focus. </li><li>You’ll operate as a senior, consultative commercial leader—building credibility with executive decision makers, identifying high-value opportunities, shaping demand for our solutions, and consistently closing complex deals. </li><li>You’ll also lead through managers, setting direction, developing talent, and owning performance outcomes across your remit.</li></ul> Responsibilities: Strategic Account Growth &amp; Executive Partnership <ul><li>Build and sustain trusted, long-term relationships with senior-level decision makers and key influencers across assigned accounts, including major strategic customers.</li><li>Lead executive engagement through regular status, performance, and strategy sessions—surfacing priorities, pain points, and growth opportunities.</li><li>Translate customer needs into compelling, solution-led proposals aligned to organizational product and service strategy.</li></ul> New Business Development &amp; Opportunity Leadership <ul><li>Identify, qualify, develop, and typically close new sales opportunities with targeted prospects.</li><li>Lead complex, multi-stakeholder sales cycles—shaping value propositions, securing sponsorship, managing risk, and driving deals to close.</li></ul> Demand Creation &amp; Market Presence <ul><li>Increase awareness and preference for the organization’s products and services by elevating their profile with customers and within the market.</li><li>Partner with internal stakeholders to position solutions effectively, strengthen pipelines, and accelerate conversion through coordinated go-to-market activity.</li></ul> Leadership, Performance &amp; Execution <ul><li>Provide leadership and direction through managers; build high-performing teams that deliver against growth objectives.</li><li>Own performance and results for related departments/functions within your scope—ensuring accountability, coaching, and continuous improvement.</li><li>Execute functional business plans and contribute to broader functional strategy, aligning priorities and investments with divisional direction.</li></ul> Success Measures <ul><li>Achievement (and outperformance) of revenue targets and growth KPIs.</li><li>Increased measurable expansion within strategic customers.</li><li>Strong pipeline creation and high conversion of qualified opportunities.</li><li>Improved customer satisfaction and executive-level engagement depth.</li><li>Effective leadership outcomes: team performance, capability growth, and retention.</li></ul> Requirements: <ul><li>Proven track record in business development and enterprise/B2B sales, including closing complex, high-value opportunities.</li><li>Demonstrated success in managing strategic accounts and influencing C-suite or senior leadership stakeholders.</li><li>Strong commercial acumen: pipeline management, forecasting discipline, negotiation, and value-based selling.</li><li>Ability to connect customer strategy to solution strategy and build compelling, outcomes-driven business cases.</li><li>Experience leading through managers with accountability for departmental performance and results.</li></ul> Leadership Profile <ul><li>Executive presence with the ability to influence and inspire confidence at senior levels.</li><li>Highly collaborative—able to align cross-functional teams around customer outcomes.</li><li>Strategic and disciplined—comfortable making decisions guided by divisional priorities and long-term direction.</li><li>Results-driven with a growth mindset and strong ownership mentality.</li></ul>

Responsibilities: Technical: <ul><li>Collaborate with the technical support team to resolve dealer service and parts issues efficiently.</li><li>Deliver regional and on-site technical training for troubleshooting and equipment repair.</li><li>Support and advance the Service Management Development and Certification Program.</li></ul> Dealer Development: <ul><li>Participate in dealer selection and onboarding processes.</li><li>Conduct dealer capability assessments and implement performance improvement plans.</li><li>Ensure dealer compliance with technical training and certification programs.</li><li>Train dealer personnel on internal systems (Dealer Portal, service platforms, warranty systems, etc.).</li><li>Support dealerships in improving absorption rates and overall operational performance.</li></ul> Parts &amp; Service Operations: <ul><li>Partner with aftersales and dealer teams to achieve regional parts sales targets.</li><li>Monitor and manage service &amp; parts KPIs and operational metrics.</li><li>Promote the use of OEM service parts across dealerships.</li><li>Drive participation in parts programs and promotional initiatives.</li><li>Provide technical support related to parts and service operations.</li></ul> Quality, Warranty &amp; Campaigns: <ul><li>Ensure dealer adherence to warranty processes and procedures.</li><li>Monitor campaign completion and ensure 100% closure of safety-related actions.</li><li>Administer goodwill policies within budget and company guidelines.</li><li>Conduct warranty audits to ensure compliance.</li><li>Report recurring field issues to the quality team for resolution.</li></ul> Requirements: <ul><li>Minimum 5+ years of aftersales experience in agricultural, construction, or automotive industries.</li><li>Strong knowledge of dealership operations and dealer network management.</li><li>Good understanding of service and parts operations, including KPIs.</li><li>Strong technical expertise in agricultural or heavy equipment.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to troubleshoot mechanical, electrical, electronic, and hydraulic systems.</li><li>Proficiency in Microsoft Office (Intermediate to Advanced).</li><li>Willingness to travel up to 75%.</li><li>Valid driver’s license with a clean driving record.&nbsp;</li></ul>

Role Description:&nbsp; <ul><li>This person will be reporting to Aftersales Associate Director and will work daily with the Parts Distribution Manager.</li><li>The Senior Manager of Parts role is to develop and execute sales strategies, optimize pricing, build customer relationships, and drive revenue growth through spare parts sales on a national level.:</li></ul> Responsibilities: <ul><li>Develop and implement the national spare parts sales strategy, aligning it with the companys overall business goals and objectives.</li><li>Identify market opportunities, analyze customer needs, and devise strategies to maximize revenue generation from spare parts sales.</li><li>Collaborate with marketing teams and regional teams, to develop marketing campaigns and promotional activities to drive spare parts sales.</li><li>Provide leadership and oversight to the Parts Dealer Representatives team, ensuring strong dealer support, effective performance management, professional development, and resolution of escalated field and systemic parts-related issues in collaboration with supply chain and warehouse teams.</li><li>Work with finance to determine pricing strategies for spare parts based on market analysis, competitive landscape, and cost considerations.</li><li>Monitor price levels and margins to maximize profitability while remaining competitive in the market.</li><li>Analyze pricing trends and make adjustments as needed.</li><li>Build and maintain strong relationships with dealers. Identify customer needs, provide product information.</li><li>Conduct frequent dealer visits (up to 40% travel) US and Canada to address spare parts issues, promote parts sales, and drive optimal dealer stocking levels.</li><li>Collect and analyze sales data, market trends, and customer feedback to generate insights and reports.</li><li>Monitor sales performance against targets, identify areas for improvement, and develop action plans to enhance sales effectiveness.</li><li>Present reports and findings to senior management.</li></ul> Requirements: <ul><li>7–10 years of experience in sales, or aftersales in the agricultural machinery industry.</li><li>Proven experience working directly with dealers or in a dealership environment.</li><li>Proven track record of achieving sales targets and driving dealer network performance.</li><li>Strong mechanical aptitude with a comprehensive understanding of agricultural machinery, their applications, attachments, Implements.</li></ul>

Skills

Industry

Location

Jobtitle

95 service director Jobs found

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Service Technician

Service Coordinator

Product Engineer II

Lead Professional Support Lawyer - Corporate

Service Manager

Senior Manager of Parts

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

95 service director Jobs found

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Service Technician

Service Coordinator

Product Engineer II

Lead Professional Support Lawyer - Corporate

Service Manager

Senior Manager of Parts

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.