Tax Lead

Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Care Lead

Supply Chain Assistant Performance Manager

Customer Service Specialist

Customer Service Manager

Business Process Manager – Supply Chain Management

Supply Planning Lead

Responsibilities: Direct &amp; Indirect Tax Compliance: <ul><li>Lead monthly, quarterly and annual compliance for corporate income tax, TDS/TCS, GST and other indirect taxes.</li><li>Oversee preparation and filing of income tax returns, GST returns and related statutory filings within timelines.</li><li>Ensure accuracy of tax provisioning, reconciliations and workpapers for statutory and internal reporting.</li><li>International Taxation</li></ul> Transfer Pricing: <ul><li>Own transfer pricing policy and documentation (Master File, Local File), benchmarking studies and intercompany pricing reviews.</li><li>Manage TP audits, coordinate APAs/MAPs and defend positions before tax authorities.</li></ul> Audit, Assessments &amp; Dispute Management: <ul><li>Manage tax audits/assessments, prepare responses and coordinate with external counsel/advisors.</li><li>Track litigations, maintain position papers, risk assessments and provisions as required.</li></ul> Advisory &amp; Controls: <ul><li>Provide tax inputs for business initiatives, contracts, M&amp;A, restructurings and product pricing.</li><li>Implement and maintain tax policies, internal controls and SOPs to mitigate risk.</li></ul> Process, Team &amp; Stakeholder Management: <ul><li>Coordinate with accounting, payroll and legal for information and cohesive execution.</li><li>Communicate tax positions and risks to finance controller and tax head</li></ul> Requirements: <ul><li>Chartered Accountant (CA) with 8–10 years progressive experience in India taxation covering direct tax, GST, international tax and transfer pricing.</li><li>Proven experience in a corporate tax function, Big Four or reputable tax advisory firm.</li><li>Experience handling tax audits, assessments, litigation support and interactions with tax authorities.</li><li>Experience with tax provisions under Ind AS/IFRS preferred.</li><li>Having certifications related to taxation is a plus</li><li>Excellent communication skills (written and verbal); fluent in English</li><li>Detail-oriented with a high sense of urgency and exceptional organizational skills</li><li>Excellent interpersonal and conflict management skills with the ability to operate with a team, customer service, and leadership mentality</li><li>Ability to effectively lead, manage, and prioritize multiple projects, while operating in a fast-paced, complex global organization with shifting schedules and priorities</li><li>Solid working experience and knowledge of SAP, BI tools and office software (Excel).</li></ul>

Role Description: <ul><li>This person will be responsible for Business development &amp; Technical Specifications for Fitout product categories (Tile adhesives, Waterproofing, Resilient flooring &amp; Resin flooring) by working with both Fitout companies, Contractors &amp; Sub-contractors.</li><li>The ideal candidate should have experience in handling larger projects with Fitout cos / contractors &amp; should have worked with consultants for specifications. Minimum of 8-10 years of experience in construction chemicals industry with a strong technical background and business development. He/she should have effective communication and project management skills.</li><li>This role will report to VP-Sales &amp; Marketing (Fitout) in Dubai.</li></ul> Responsibilities:&nbsp; 1.Business Development <ul><li>Develop &amp; expand the fit-out and contractor customer base inline with the Business Plan.</li><li>Understand Industry standard &amp; methods and recommend appropriate products &amp; systems.</li><li>Translate market insights into actionable recommendations for product and service improvements.</li><li>Plan &amp; execute trainings &amp; product trials for customers as per their requirements.</li></ul> 2.Specification development: <ul><li>Collaborate with consultants to define clear and comprehensive technical product specification.</li><li>Review and refine consultant deliverables to ensure alignment with project goals for the fit-out companies and their sub-contractors.</li><li>Facilitate and undertake technical presentations with consultants.</li></ul> 3.Sales Management <ul><li>To deliver a profitable value &amp; volume growth across categories&nbsp;.</li><li>Ensure adherence to the commercial policy</li><li>Track &amp; manage multiple Projects through Project management tools with proper reviews and actions to improve.</li></ul> Requirements:	 Experience <ul><li>8–10+ years in construction chemicals/building materials.</li><li>Strong exposure to fit-out project sales and specification selling.</li><li>Experience handling large projects with fit-out contractors and consultants.</li><li>UAE market experience preferred.</li></ul> Technical Exposure (Must Have) <ul><li>Tile adhesives.</li><li>Waterproofing systems.</li><li>Flooring systems (resilient / resin / coatings).</li><li>Application methods and site troubleshooting.</li><li>Technical submittals and approvals.</li></ul> Skills &amp; Competencies <ul><li>Specification-led business development.</li><li>Project pipeline management.</li><li>Stakeholder management across consultants, contractors, applicators.</li><li>Technical presentation skills.</li><li>Commercial acumen.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Education <ul><li>Engineering degree (Civil / Chemical / Mechanical )</li></ul>

Role Description: <ul><li>Lead Field Service Engineer – Power Distribution Location: Spain Region Covered: EMEA Work Model: Hybrid / Field-based Travel: Up to ~50% across Europe</li><li>Role Overview We are hiring a senior Lead Field Service Engineer with deep technical expertise in Medium Voltage (MV) power distribution and switchgear systems.</li><li>This is a technical lead role supporting large-scale data center and critical infrastructure projects across Europe.</li><li>This is not a people management role, but a technical authority position supporting and guiding other field engineers on complex installations and commissioning activities. Required Technical Experience.</li><li>Strong hands-on experience with Medium Voltage switchgear and distribution systems.</li><li>MV mechanical installation and commissioning experience.</li><li>Experience with MV testing and commissioning tools (e.g., Omicron, Megger, T&amp;R, Fluke or similar) Protection relay and control scheme testing knowledge.</li><li>Experience creating SAT test plans and commissioning procedures.</li><li>Ability to interpret electrical drawings and protection schemes.</li><li>Experience with interlocking, inter-tripping, blocking, and I/O testing.</li><li>Background in data center, critical power, or large industrial electrical projects.</li></ul> Responsibilities: <ul><li>Lead installation, commissioning, testing, and maintenance of MV power distribution and switchgear equipment.</li><li>Execute site acceptance testing (SAT) and commissioning test plans.</li><li>Perform MV electrical testing and functional verification.</li><li>Act as primary technical point of contact during project execution.</li><li>Support and guide field service engineers on complex technical issues.</li><li>Review drawings, schemes, and specifications and flag gaps or risks.</li><li>Prepare RAMS (risk assessments and method statements).</li><li>Ensure strict adherence to electrical safety and LOTO procedures.</li><li>Support project managers to ensure delivery within timelines.</li><li>Interface with customers during installation and commissioning phases.</li><li>Deliver technical demonstrations and customer witness testing.</li></ul> Requirements: Preferred Qualifications: <ul><li>Electrical Engineering qualification or equivalent experience.</li><li>Typically 10+ years of relevant field service / commissioning experience Skills &amp; Competencies.</li><li>Strong troubleshooting and decision-making ability.</li><li>Technical leadership mindset</li><li>High safety awareness culture.</li><li>Strong customer-facing communication skills.</li><li>Ability to work independently on complex sites Willingness to travel extensively across EMEA Language.</li><li>English — required&nbsp;</li><li>Spanish — preferred but not mandatory</li></ul>

Responsibilities: <ul><li>Perform site acceptance testing (SAT) and functional verification</li><li>Configure protection settings, communication protocols, and monitoring software.</li><li>Ensure compliance with project specs and safety standards.</li><li>Conduct preventive and corrective maintenance on LV/MV equipment.</li><li>Analyze power quality data using analyzers and software tools.</li><li>Provide on-site and remote technical support.</li><li>Maintain proper documentation and service records.</li></ul> Requirements: Qualifications:&nbsp; <ul><li>Minimum MBO Electrical Engineering or an education in another technical field&nbsp;</li><li>Work experience with UPS in a data center environment is an advantage&nbsp;</li><li>Has electrical engineering knowledge&nbsp;</li><li>Knowledge of procedures, regulations, safety, quality and environmental aspects&nbsp;</li><li>Safety VCA basic, NEN3140, or VCA full (is a plus)&nbsp;</li></ul> Skills:&nbsp; <ul><li>Has good communication skills and is proficient in spoken and written Dutch and English&nbsp;</li><li>You have no problem traveling within and outside the Netherlands (Benelux).&nbsp;</li><li>Can convince and bind people through enthusiasm and knowledge as well as&nbsp;</li><li>good communication&nbsp;</li><li>Willing to perform on-call duties and work irregular hours.&nbsp;</li></ul>

Responsibilities: <ul><li>Ensure the smooth execution of the order-to-cash cycle in full conformity with the Supply Chain Management Standards of the Group (i.e. on order processing, sales terms and conditions, etc.)</li><li>Ensure the execution of the credit policy defined with the Finance and Controlling team.</li><li>Develop and maintain high level of collaboration with our clients especially on flow optimization, data exchanges, shared KPIs and resolution on customer complaints.</li><li>Collaborate closely with Commercial team to align distribution strategies meeting the sales and marketing objectives.</li><li>Ensure compliance with all regulations and company policies related to distribution management and logistics.</li><li>Be or manage within the team, the Local Business Owner who will be the main contact representing LID South Asia Customer Care on process and system improvements.&nbsp;</li><li>Share and implement best practices from the Supply Chain community that could help in continuous improvement.</li></ul> Requirements: <ul><li>4-5 years of similar experience preferably in Distributor management.</li><li>Strong operational excellence, agility and customer orientation to foster a demand-driven supply chain with service as a priority</li><li>Ability to optimize information, physical and financial flows along the whole Supply Chain</li><li>Good analytical skills and expertise to leverage business data to anticipate business activities, act proactively and implement continuous improvement</li><li>Strong leadership and influential skills</li><li>Good communication skills and sensitivity to business</li><li>Ability to balance long term strategic customer service direction with the day-to-day operational challenges and requirements</li><li>Cultural awareness of regional stakeholders&nbsp;&nbsp;</li><li>Proficient Excel skills, hands on experience with SAP system is required</li></ul>

Responsibilities: Data Consolidation &amp; Analytics: <ul><li>Collect, validate, and harmonize data from multiple country teams across the region</li><li>Leverage DGO/Zone dashboard to track and analyze key supply chain performance such as forecast accuracy, service levels, inventory health, overdue, and supply chain cost.</li><li>Ensure high standards of data integrity, accuracy, and timeliness.</li></ul> Performance Management: <ul><li>Lead monthly and quarterly performance reviews by consolidating KPI reports and deriving actionable insights.</li><li>Prepare and deliver high-quality reports and executive summaries for regional and global senior management.</li><li>Engage with country teams to analyze root causes, obtain explanations, and drive improvement actions on top KPIs</li><li>Identify best practices and performance gaps, ensuring consistent regional follow-up.</li></ul> Dashboarding &amp; Visualization: <ul><li>Enhance Power BI and Excel dashboards to present E2E supply chain performance.</li><li>Use automation tools (Power Automate, AI-based Copilot, ChatGPT, etc.) to streamline reporting and enhance visualization impact.</li><li>Create PowerPoint decks for senior leadership which transforms complex data into simple, insightful, and story-driven visuals.</li></ul> Business Partnering &amp; Communication: <ul><li>Build strong relationships with country supply chain, finance, and planning teams.</li><li>Partner effectively across functions to ensure alignment and transparency on KPI definitions and results.</li><li>Serve as a key interface between country operations and the regional leadership team.</li></ul>&nbsp;Continuous Improvement &amp; Digital Enablement: <ul><li>Proactively introduce new tools, automation, and AI-based approaches to enhance efficiency and accuracy in reporting.</li><li>Simplify and digitize existing manual processes to support transformation and agility.</li><li>Contribute to ongoing projects related to data governance, digital analytics, and supply chain performance excellence.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain, Data Analytics, Engineering, or Business; Master’s preferred</li><li>6–10 years of experience in supply chain analytics or performance management, ideally in a multinational or regional environment</li><li>Strong technical skills:</li><li>Power BI (Advanced) – understanding of data modeling dashboard development</li><li>Excel (Advanced) – analytics, automation, scenario modeling</li><li>PowerPoint (Expert) – executive-level storytelling and visual presentation</li><li>Power Automate / AI tools – for data enhancement and process automation</li><li>High level understanding Familiarity with ERP and planning systems (e.g., SAP / EWM / APO)</li><li>Understanding of E2E supply chain KPIs and their interdependencies</li></ul>

Responsibilities: <ul><li>Generate shipping documents from ERP or customer’s website.</li><li>Track order/delivery status and inform change on delivery schedule of customer.</li><li>Monthly Closing</li><li>Responding to customer questions</li><li>Preparing documents and reports</li><li>Other administrative tasks related sales operations</li></ul> Requirements: <ul><li>1 - 3 years(or above) of experience in Customer Service or Sales Admin.: Semiconductor industry is preferred.</li><li>Good English skills in writing and speaking</li><li>Open mind to cooperate with internal teams.</li><li>Good communication skill</li><li>M/S office skill, especially Excel, ERP is preferred</li><li>Receive order from customer and check details of sales order.</li><li>Enter sales order and service order in ERP.</li><li>Request delivery to logistics and customer.</li></ul>

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills: <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements: <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Responsibilities: Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Summarize from massive &amp; unstructured data/information into presentable format for stakeholders’ review</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Change Management and Leadership: <ul><li>Lead change management initiatives to foster a culture of continuous improvement and process excellence.</li><li>Engage and educate employees at all levels on process changes, addressing concerns, and promoting adoption.</li><li>Provide guidance and support to teams during the transition phase and ensure adherence to new processes.</li><li>Strong stakeholder management which able to convince stakeholders on proposed improvements for better process across functions</li></ul> Continuous Improvement: <ul><li>Ensure improvements are standardized, documented, and scalable across the organization.</li><li>Identify opportunities to automate processes and integrate technology solutions to streamline workflows and improve operational efficiency.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li><li>Key Performance Indicator (KPIs)</li></ul> End-to-end process maturity: <ul><li>Achievement of process KPI targets</li><li>Consistent service level provided to key stakeholders</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 8 years of Industry experience.</li><li>Proven experience (typically 5+ years) in business process management, process improvement, Supply Chain , Manufacturing or related roles.</li><li>Fluent English</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li><li>Need to have experience in program/project management</li><li>Solid experience facilitating and moderating process mapping &amp; improvement workshop</li><li>Consulting experience on any ERP solutions would be ideal</li></ul>

Responsibilities: <ul><li>Build the Supply plan of International Distribution (LID) South Asia based on the validated sales forecasts, the co-packing plan and the stocks and supply/procurement parameters, together with Supply Planner.</li><li>Be the key contact of S&amp;OP teams to address the mid and long term issues concerning supply.</li><li>Validate the stock and supply parameters according to the objectives of service rate, costs and global targeted stock.</li><li>Ensure the timely and consistent replenishment process through the evaluation of the shortage risks and by managing priorities with S&amp;OP.</li><li>Lead supply planning team towards adherence to targets set on supply fulfillment, stock level, obsolete and slow movers.&nbsp;</li><li>Set the direction on action plans necessary to address the risks and opportunities on these metrics.</li><li>Decrease shortages and overstocks through close coordination with Demand Planning, Commercial, Marketing to understand risks and opportunities impacting supply plan and stock management.</li><li>Manage L4TF ( for the Future) targets particularly on CO2 emission and No Waste which are correlated to supply planning initiatives</li></ul> Requirements: <ul><li>3-5 years of similar experience handling wide range of data&nbsp;</li><li>Analytical mindset</li><li>Cultural awareness of regional stakeholders&nbsp;&nbsp;</li><li>Proficient Excel skills, hands on experience with SAP system is required</li><li>Good communication skills and sensitivity to business</li><li>Strong leadership skills</li></ul>

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82 service director Jobs found

Tax Lead

Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Care Lead

Supply Chain Assistant Performance Manager

Customer Service Specialist

Customer Service Manager

Business Process Manager – Supply Chain Management

Supply Planning Lead

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Skills

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82 service director Jobs found

Tax Lead

Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Care Lead

Supply Chain Assistant Performance Manager

Customer Service Specialist

Customer Service Manager

Business Process Manager – Supply Chain Management

Supply Planning Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.