Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Commodity Sourcing Specialist

Procurement Specialist

Supply Planning & Order Management Sr Specialist

Sales Manager (Cold Chain)

Sales Manager (HVAC)

Senior Software Engineer AI

Software Engineer AI

Site Quality Leader

Responsibilities: <ul><li>Act as the primary account owner, representing company to the customer and the customer internally across all sales-oriented activities.</li><li>Identify customer needs and develop, refine, and implement complex sales strategies to drive sustainable growth.</li><li>Engage existing and new customers to present company products and service offerings.</li><li>Coordinate and lead customer demonstrations in collaboration with Product Business Group representatives.</li><li>Communicate company product roadmaps, capabilities, and value propositions effectively to customers.</li><li>Translate customer technology requirements into actionable insights for internal product and engineering teams.</li><li>Prepare pricing quotations, lead negotiations, and drive deals to closure. Submit complete and accurate documentation to secure order bookings.</li><li>Conduct follow-up activities on accounts receivable to ensure timely payment and financial compliance.</li><li>Maintain structured coverage for all assigned accounts, ensuring strong engagement at multiple stakeholder levels.</li><li>Document and track all customer interactions, including detailed summaries of customer visits.</li><li>Develop and execute customer-specific action plans, ensuring timely follow-through and measurable outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Business, or a related field (advanced degree preferred)</li><li>Significant experience in account sales, business development, or technical sales within semiconductor, capital equipment, or advanced manufacturing industries</li><li>Proven ability to manage complex customer accounts and sales cycles</li><li>Strong strategic selling and negotiation capabilities</li><li>Excellent stakeholder management and communication skills</li><li>Ability to translate technical requirements into business solutions</li><li>Ability to travel locally and regionally</li></ul>

Responsibilities: <ul><li>Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.</li><li>Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.</li><li>Ensures customer satisfaction with Company service and system performance.</li><li>Interviews, hires, and trains customer engineers as necessary to support regional business.</li><li>Ensures employee satisfaction through:</li><li>Communication of business progress and all related action.</li><li>Setting goals and controlling achievements.</li><li>Establishing training and career development plans.</li><li>Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.&nbsp;</li><li>Ensures employee satisfaction through:</li><li>Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.</li><li>Achieves guaranteed up time and other parameters as sold to customers.</li><li>Promotes quality improvement processes to:</li><li>Reduce cycle time</li><li>Drive continuous improvement of technical performance&nbsp;</li><li>Empower the work force</li></ul> Requirements: <ul><li>10–12+ years experience</li><li>Managing teams of 8–10 engineers/technicians</li><li>Strong semiconductor customer engineering background&nbsp;</li></ul>

Responsibilities: Strategic Sourcing &amp; Commodity Management: <ul><li>Develop and implement india sourcing strategies aligned with business goals, market dynamics, and global category direction.</li><li>Conduct market analysis, identify cost drivers, evaluate risks, and propose mitigation actions.</li><li>Identify, evaluate and qualify suppliers that meet company requirements in quality, service, cost, sustainability and innovation.</li></ul> Supplier Management &amp; Negotiation: <ul><li>Negotiate and manage supply agreements to ensure optimal total cost of ownership and long term value creation.</li><li>Lead supplier performance reviews and drive improvement in quality, delivery, cost and service.</li><li>Build strong, transparent and collaborative relationships with new and existing suppliers.</li></ul> Cross Functional Collaboration: <ul><li>Work closely with Manufacturing, Quality, EHS and Operations teams to ensure sourcing strategies align with technical and operational needs.</li><li>Support engineering changes, new product introductions and supply transitions.</li><li>Partner with Sustainability teams to develop and implement environmentally responsible sourcing solutions.</li></ul> Process, Governance &amp; Continuous Improvement: <ul><li>Improve sourcing processes, governance and data accuracy across the region.</li><li>Support digital tools and dashboards that enhance market intelligence, supplier insights and performance tracking.</li><li>Identify and execute continuous improvement initiatives and best practices across sourcing and procurement.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Supply Chain, Business or related field.</li><li>5–10 years of relevant sourcing or procurement experience.</li><li>Willingness to travel within the India</li></ul>

Role Description: <ul><li>The Procurement Specialist is responsible for managing the procurement of direct and indirect materials and services to ensure uninterrupted supply to manufacturing operations while achieving cost, quality, delivery, and working capital objectives. </li><li>The role partners closely with Production Planning, Operations, Quality, Finance, and Global Procurement to execute sourcing strategies, manage supplier performance, and support continuous improvement initiatives across the supply chain.&nbsp;</li><li>The successful candidate will have strong procurement execution skills, supplier management experience, and a proactive approach to resolving supply risks and driving operational excellence.&nbsp;</li></ul> Responsibilities: Procurement &amp; Supply Management&nbsp; <ul><li>Execute procurement activities for assigned direct materials, packaging materials, indirect spend categories, and services.</li><li>Convert purchase requisitions into purchase orders and manage end-to-end procurement transactions within SAP.</li><li>Ensure material availability to support production plans and customer commitments.</li><li>Monitor supplier delivery performance and proactively manage supply risks.</li><li>Coordinate with planning and operations teams to address shortages, delays, and capacity constraints.</li><li>Maintain optimal inventory levels in line with working capital and service objectives.&nbsp;</li></ul> Supplier Management&nbsp; <ul><li>Manage day-to-day supplier relationships and performance.</li><li>Monitor supplier KPIs including:&nbsp;&nbsp;On-Time Delivery (OTD), Quality performance, Lead time adherence, Responsiveness&nbsp;, Cost competitiveness</li><li>Conduct supplier performance reviews and support corrective action implementation where required.&nbsp;</li><li>Escalate supply risks and develop mitigation plans to ensure business continuity.</li></ul> Cost &amp; Contract Management <ul><li>Support sourcing initiatives and cost reduction projects.</li><li>Obtain quotations and conduct commercial evaluations.</li><li>Participate in supplier negotiations under guidance from Global Procurement or Supply Chain leadership.</li><li>Support implementation of payment term optimization initiatives.</li><li>Ensure contract pricing and procurement terms are accurately maintained within systems.&nbsp;&nbsp;</li></ul> Inventory &amp; Working Capital Management&nbsp; <ul><li>Collaborate with planning teams to optimize inventory levels.</li><li>Identify excess, obsolete, and slow-moving inventory risks.</li><li>Support inventory reduction initiatives without compromising customer service.</li><li>Monitor supplier lead times and MOQ impacts on inventory performance.</li></ul> SAP &amp; Process Excellence&nbsp; <ul><li>Maintain accurate procurement master data including:&nbsp;&nbsp;Vendor records, Pricing information, Lead times, Procurement parameters&nbsp;</li><li>Support SAP implementation and continuous process standardization initiatives.</li><li>Ensure compliance with procurement policies, approval authorities, and audit requirements.</li><li>Drive continuous improvement opportunities in procurement processes and supplier collaboration.</li></ul> Requirements:&nbsp; <ul><li>Bachelors Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related discipline.</li><li>3–7 years of procurement, purchasing, materials management, or supply chain experience.</li><li>Experience in manufacturing environments preferred.</li><li>Experience working with international suppliers and supply networks.</li><li>SAP ERP experience preferred.</li><li>Experience supporting sourcing, supplier management, and inventory optimization initiatives.</li><li>Experience in procurement or supply chain within a manufacturing environment.</li><li>Good understanding of supplier management, inventory control, and material planning (MRP).</li><li>Proficiency in SAP and Microsoft Excel for procurement and data analysis.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Ability to collaborate effectively with cross-functional teams and suppliers.</li><li>Experience supporting cost-saving, process improvement, or SAP implementation initiatives.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;

Responsibilities: Order Management &amp; Fulfilment Execution <ul><li>Manage end-to-end order intake to fulfilment process ensuring alignment with customer requirements and supply capabilities.</li><li>Monitor and manage order backlog, ensuring timely resolution of constraints and prioritization.</li><li>Coordinate closely with Customer Support / Commercial teams on demand fulfilment and order commitments.</li><li>Drive proactive communication on order status, delays, and recovery plans.</li></ul> Supply Planning &amp; Prioritization <ul><li>Collaborate with Production Planners to translate demand into executable production and fulfilment plans.</li><li>Lead order prioritization decisions based on customer criticality, contractual commitments, and business impact.</li><li>Ensure optimal allocation of constrained supply across customers and regions.</li><li>Support escalation management for supply-demand imbalances.</li></ul> Capacity Planning &amp; RCCP <ul><li>Develop and maintain Rough-Cut Capacity Planning (RCCP) to ensure alignment between demand and production capacity.</li><li>Identify capacity constraints early and drive mitigation actions (e.g., alternate sourcing, schedule optimization, subcontracting).</li><li>Partner with manufacturing and procurement teams to balance load vs. capacity.</li></ul> Customer Stock Build &amp; Inventory Coordination <ul><li>Manage customer-specific stock build strategies to support service level targets and campaign demand.</li><li>Coordinate with inventory and warehouse teams to ensure optimal stock positioning Monitor and control inventory risks (excess, slow-moving, or shortages) linked to customer demand patterns.</li></ul> Cross-Functional Coordination (Control Tower Role) Act as the central coordination point between: <ul><li>Commercial / Demand Planning.</li><li>Customer Service o Production Planning.</li><li>Procurement / Logistics o Global Supply Chain team.</li><li>Drive alignment on order fulfilment strategies and execution plans.</li><li>Lead regular order fulfilment reviews and backlog governance meetings.</li><li>Performance Monitoring &amp; Continuous Improvement.</li></ul> Track and report key KPIs: <ul><li>OTIF (On-Time In-Full).</li><li>Backlog aging.</li><li>Service level adherence.</li><li>Capacity utilization.</li></ul> Identify root causes of service failures and drive corrective actions Lead or support initiatives to improve: <ul><li>Order cycle time.</li><li>Planning accuracy.</li><li>Supply chain responsiveness.</li></ul> Requirements: <ul><li>﻿Bachelors Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related discipline. </li><li>3–7 years of procurement, purchasing, materials management, or supply chain experience.</li><li>Experience in manufacturing environments preferred. </li><li>Experience working with international suppliers and supply networks.</li><li>SAP ERP experience preferred.</li><li>Experience supporting sourcing, supplier management, and inventory optimization initiatives.&nbsp;</li></ul>

Responsibilities: <ul><li>Be responsible for driving Cold Chain (Refrigeration) vertical sales in South-East Asia (SEA) region.</li><li>Manage the opportunity pipeline across accounts/territories in SEA region for Cold Chain (Refrigeration).</li><li>Lead, coach, and develop sales professionals to execute consultative, solutions-focused selling.&nbsp;</li><li>Drive Cold Chain (Refrigeration) account planning, prioritization, and deal execution to achieve revenue targets.&nbsp;</li><li>Provide in-depth product expertise on company offerings to support primary account owners during sales discussions.</li><li>Conduct product demonstrations and presentations for customers, highlighting key features and benefits.</li><li>Maintain disciplined use of CRM tools to manage pipeline visibility, forecasting, and account activity.&nbsp;</li><li>Collaborate cross-functionally with technical, marketing, and operations partners to deliver customer value.&nbsp;</li><li>Partner with country teams to grow company share of wallet with Key and Core customers</li><li>Collaborate with country teams to expand company market reach through direct and indirect customer appointments</li><li>Collaborate with the Product Marketing and Solutions teams to create customized solutions to meet specific customer needs</li><li>Drive new product launches in collaboration with the sales team</li><li>Assist in troubleshooting service and installation problems, offering technical support when needed</li><li>Analyze market trends and competitor activity to inform market strategies/product positioning to Product Marketing/Regional Leaders</li><li>Build and sustain strong relationships with key customer decision-makers within assigned markets.&nbsp;</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering&nbsp;</li><li>Seven (7) years of experience in HVAC, refrigeration, or related technical sales environments.&nbsp;</li><li>Prior experience managing or leading account-aligned or territory-based sales teams.&nbsp;</li><li>Demonstrated ability to lead sales teams and deliver consistent revenue results.&nbsp;</li><li>Strong capability in opportunity management, pipeline management, and forecasting.&nbsp;</li><li>Experience coaching sellers in consultative and solutions-based sales approaches.&nbsp;</li><li>Ability to manage account strategies and prioritize resources to maximize growth.&nbsp;</li><li>Good verbal and written communication skills, fluent in Thai and English and good listening and computer skills.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Independent with minimum supervision and a problem solver.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided.&nbsp;</li></ul>

Responsibilities: <ul><li>Be responsible for driving HVAC vertical sales in South-East Asia (SEA) region</li><li>Manage the opportunity pipeline across accounts/territories in SEA region for HVAC.</li><li>Lead, coach, and develop sales professionals to execute consultative, solutions-focused selling.&nbsp;</li><li>Drive HVAC account planning, prioritization, and deal execution to achieve revenue targets.&nbsp;</li><li>Provide in-depth product expertise on company offerings to support primary account owners during sales discussions.</li><li>Conduct product demonstrations and presentations for OEM customers, highlighting key features and benefits.</li><li>Maintain disciplined use of CRM tools to manage pipeline visibility, forecasting, and account activity.&nbsp;</li><li>Collaborate cross-functionally with technical, marketing, and operations partners to deliver customer value.&nbsp;</li><li>Partner with country teams to grow company share of wallet with Key and Core customers</li><li>Collaborate with country teams to expand company market reach through direct and indirect customer appointments</li><li>Collaborate with the Product Marketing and Solutions teams to create customized solutions to meet specific customer needs</li><li>Drive new product launches in collaboration with the sales team</li><li>Assist in troubleshooting service and installation problems, offering technical support when needed</li><li>Analyze market trends and competitor activity to inform market strategies/product positioning to Product Marketing/Regional Leaders</li><li>Build and sustain strong relationships with key customer decision-makers within assigned markets.&nbsp;</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering&nbsp;</li><li>Seven (7) years of experience in HVAC, refrigeration, or related technical sales environments.&nbsp;</li><li>Prior experience managing or leading account-aligned or territory-based sales teams.&nbsp;</li><li>Demonstrated ability to lead sales teams and deliver consistent revenue results.&nbsp;</li><li>Strong capability in opportunity management, pipeline management, and forecasting.&nbsp;</li><li>Experience coaching sellers in consultative and solutions-based sales approaches.&nbsp;</li><li>Ability to manage account strategies and prioritize resources to maximize growth.&nbsp;</li><li>Good verbal and written communication skills, fluent in Thai and English and good listening and computer skills.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Independent with minimum supervision and a problem solver.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided</li></ul>

Responsibilities: Design &amp; Build/Development &amp; Support <ul><li>Develop multi-agent workflow automation patterns using Agentic AI</li><li>Process redesign and mapping to agentic workflow patterns</li><li>Architect scalable micro-services that wrap LLM/RAG/Agent workflows (Python).</li><li>Implement robust prompt-engineering patterns, retrieval pipelines, and caching for AI Assistants and AI Agents</li><li>Profile inference latency, GPU/CPU utilization, and memory</li><li>Writes and maintains highly complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software/AI solutions</li><li>Lead bug-fix, security-patch, and performance-tuning sprints for live AI Assistants and AI Agents</li><li>Leads the establishment and maintenance of comprehensive documentation for agents, applications, deployment processes and system configurations.</li></ul> Operational Excellence&nbsp;<ul><li>Own on-call runbooks, SLOs, and incident reviews; embed observability</li><li>Leads and mentors technical support and troubleshooting for highly complex issues with deployed applications to ensure minimal downtime and fast resolution.&nbsp;</li></ul> Collaboration &amp; Leadership <ul><li>Leads cross functional team of engineers to gather requirements and deliver solutions that meet business needs.</li><li>Experience working within product and agile delivery frameworks including backlog management and cross-functionality delivery and full E2E engineering.&nbsp;</li><li>Experience with enterprise architecture, data governance, or security standards in the context of digital solution delivery as part of E2E engineering and solution architecture.&nbsp;</li></ul> Capability &amp; Technology Stack Exposure <ul><li>Experience with digital technologies in the commercial &amp; sales management capability (e.g. Salesforce, Service Cloud, CPQ, Salesloft, ChatGPT or similar platforms)&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.&nbsp;</li><li>Typically reflects 4 years or more with 3+ years of cloud-native AI/ML or GenAI systems (Azure, AWS, or GCP) or 2+ years of software development.&nbsp;</li></ul>

Responsibilities: Design &amp; Build/Development &amp; Support <ul><li>Develop multi-agent workflow automation patterns using Agentic AI</li><li>Process redesign and mapping to agentic workflow patterns</li><li>Architect scalable micro-services that wrap LLM/RAG/Agent workflows (Python).</li><li>Implement robust prompt-engineering patterns, retrieval pipelines, and caching for AI Assistants and AI Agents</li><li>Profile inference latency, GPU/CPU utilization, and memory</li><li>Writes and maintains highly complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software/AI solutions</li><li>Lead bug-fix, security-patch, and performance-tuning sprints for live AI Assistants and AI Agents</li><li>Leads the establishment and maintenance of comprehensive documentation for agents, applications, deployment processes and system configurations.</li></ul> Operational Excellence&nbsp;<ul><li>Own on-call runbooks, SLOs, and incident reviews; embed observability</li><li>Leads and mentors technical support and troubleshooting for highly complex issues with deployed applications to ensure minimal downtime and fast resolution.&nbsp;</li></ul> Collaboration &amp; Leadership <ul><li>Leads cross functional team of engineers to gather requirements and deliver solutions that meet business needs.</li><li>Experience working within product and agile delivery frameworks including backlog management and cross-functionality delivery and full E2E engineering.&nbsp;</li><li>Experience with enterprise architecture, data governance, or security standards in the context of digital solution delivery as part of E2E engineering and solution architecture.&nbsp;</li></ul> Capability &amp; Technology Stack Exposure <ul><li>Experience with digital technologies in the commercial &amp; sales management capability (e.g. Salesforce, Service Cloud, CPQ, Salesloft, ChatGPT or similar platforms)&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 2 years of building production software or data platforms.&nbsp;</li><li>Typically reflects 3 years or more with 2+ years of cloud-native AI/ML or GenAI systems (Azure, AWS, or GCP) or 2+ years of software development.&nbsp;</li></ul>

Role Description: <ul><li>The Site Quality Leader is responsible for the administration, supervision, and development of the Wilsonville Quality Assurance and Quality Engineering functions.&nbsp;</li><li>This position is responsible for ensuring full compliance to the regulatory requirements of 21 CFR 820, ISO13485, MDR and other applicable regulations including production and process controls.&nbsp;</li><li>The Site Quality Leader will report to the Global Head of Quality Operations.</li></ul> Responsibilities: <ul><li>Ensure that Material Review Boards are in place to ensure products are appropriately dispositioned within a timely manner, while ensuring appropriate corrective and preventive actions are initiated and regulatory requirements are met.</li></ul>&nbsp;Develop and implement systems to assure that development as well as production teams receive support in the following areas: <ul><li>Quality planning, including inspection techniques and sampling methods</li><li>Statistical Analysis</li><li>Application of required regulatory standards</li></ul> Develop and implement procedures and systems to assure product manufactured for human use meets design and functional specifications. These systems are to include as a minimum: <ul><li>Delivery of raw materials and components</li><li>Manufactured devices and equipment</li><li>Documentation associated with these functions</li><li>Develop, track, and report on the following administrative systems:</li><li>Department metrics</li><li>Department objectives</li><li>Personnel development and training</li><li>Support regulatory agency and customer quality audits.</li><li>Ensure the conformity of the components and products are appropriately checked in accordance with the Quality Management System before release.</li><li>Responsible for assisting and training associates in concepts of probability and statistics.</li><li>Responsible for failure appraisal and analysis (internal and external).</li><li>Authority to place products or processes on hold.</li><li>Design and develop forms and instructions for recording, evaluating, and reporting quality data.</li><li>Corrective and Preventive Action program</li><li>Based on operational/quality requirements, assist in test equipment selection and validation.</li><li>Utilize formal problem solving techniques to resolve product and/or process related issues.</li><li>As required, lead cross-functional teams to support resolution of product and/or process related issues or objectives.</li><li>Work with suppliers of both raw materials and components, to improve product quality and/or resolve quality issues.</li><li>Be innovative, knowledgeable and intensely committed to ensure that every product and service we supply conforms to FDA and Quality System Regulations..</li></ul> Requirements: <ul><li>Bachelors Degree with a scientific or engineering emphasis.</li><li>ASQ Certified Quality Engineer recommended. Six Sigma Green/Black belt recommended.</li><li>7-10 years experience in a related regulatory environment.</li><li>Experience should include positions at senior levels within the medical device organizations.</li></ul>

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102 service director Jobs found

Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Commodity Sourcing Specialist

Procurement Specialist

Supply Planning & Order Management Sr Specialist

Sales Manager (Cold Chain)

Sales Manager (HVAC)

Senior Software Engineer AI

Software Engineer AI

Site Quality Leader

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102 service director Jobs found

Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Commodity Sourcing Specialist

Procurement Specialist

Supply Planning & Order Management Sr Specialist

Sales Manager (Cold Chain)

Sales Manager (HVAC)

Senior Software Engineer AI

Software Engineer AI

Site Quality Leader

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.