Multi-Vendor COE - PLM

Business Consultant - EDI

SAP S/4 HANA Trainer - Manager

IT Manager- Application Management Services

Sr. Technical Analyst

SAP Logistics MM Senior Developer

Senior SAP FICO developer

Finance Executive

EDM – Senior Consultant

Sales Support Specialist - Customer Service Representative (French speaking)

Responsibilities: <ul><li>Creating and verifying item data to maintain acceptable levels of data quality and integrity</li><li>Update the global price list, item and price information.</li><li>Provide support in the error handling process.</li><li>Continuously drive on process improvement and adheres compliance to all SLAs and KPIs.</li><li>Address any issues, questions and problems in accurate and timely manner</li><li>Identify and correct data entry errors</li><li>Interact with customers and other teams to obtain data requirements for new and existing Services.</li></ul> Requirements: <ul><li>Upto 3 years of work experience.</li><li>Working knowledge of SNC – Service Now or any other ticketing tool.</li><li>Work Experience in SLA driven Work Environment.</li><li>Strong analytical ability</li><li>Ability to meet Internal Customer driven deadlines (demanding hours requiring time management skills)</li><li>Passion to continuously learn and grow</li><li>Dedication to exceeding Internal Customer expectations</li><li>Proactive attitude</li><li>Good interpersonal skills</li><li>Outstanding communication skills (written and oral)</li><li>MS office suite with good working experience in MS Excel</li><li>Graduate</li></ul>

Responsibilities: <ul><li>Take over Vendor and Publisher integration task and / or work together with the global end to end Team and responsible departments, based in different locations globally, in day-to-day business. This includes the end-to-end product management, including organization of the kick-off, requirement gathering, analysis and implementation tasks related to order and invoice integration and other integration tasks.</li><li>Provide support for all Vendors and Publishers integration related tasks and tickets (requests &amp; incidents) as described below, assigned through the Ticketing System (ServiceNow) and escalate as needed.</li><li>Standard Level Agreements (SLAs) defined by BIT have to be met.&nbsp;</li><li>Order &amp; Invoice Integration</li><li>Set up new EDI mappings &amp; connections&nbsp;</li><li>Gather necessary information and requirements (work in EDI tool and ERP system)</li><li>Communicate required system changes to responsible parties, e.g. by preparing change requests</li><li>Analyse message formats and make adjustments in EDI tool if needed.</li><li>Analyse the process chain in regards to error occurrences. Provide root cause of the issue and optionally a solution or workaround.</li><li>Order &amp; invoice integration related support:</li><li>Documents sent through EDI connections could not be forwarded to ERP or to partner’s systems</li><li>Upload into ERP system shows errors (assigned to wrong customer, data not uploaded into correct fields)</li><li>Monitoring (EDI error logs, down times), inform Stakeholders, Testing, Training</li><li>Define &amp; execute tests for: New EDI mappings, new EDI connections</li><li>New EDI configuration changes such Certificate changes for trading partners etc.</li><li>Execute Vendors and Publishers integration related tests when there are change requests implemented in the ERP system or other connected applications and systems.</li><li>Prepare documentations &amp; manuals (internal &amp; external), work on release note documentation based on functionality changes / definitions for mappings</li><li>Provide VENDORS AND PUBLISHERS Trainings Sessions internally and externally</li><li>Collaborate with product owner, product manager, end to end team (depending on Vendor/Publisher engagement) Finance, Master Data Management and Procurement.</li></ul> Requirements: <ul><li>Bachelor’s or Master Degree in Applied Computer Science or similar</li><li>Minimum of 5 years’ experience in B2B EDI Integration area in an international environment</li><li>Vast knowledge of EDI messages and standards. Standards such as ANSI XI2, EDIFACT, JSON etc, messages such as 850,810,855, 856, ORDERS,INVOIC etc.</li><li>Vast knowledge of communication protocols like AS2, https, sftp</li><li>Good to have knowledge on API integrations, Cxml, XML, IDOC etc.</li><li>Good knowledge of SQL.</li><li>Strong analytical skills with good balance of conceptual and pragmatic thinking</li><li>Experienced EDI consultant, very good coordinator and organizer.</li><li>Efficient and customer-oriented worker with high quality awareness and goals</li><li>Working independently and well structured</li><li>Excellent communication skills and very good English Skills</li><li>Experience with ERP system / Navision preferable</li></ul>

Responsibilities: <ul><li>Deliver SAP training to end users for large-scale transformation projects i.e.Instructor-led training sessions for intended audiences such as end users, super users or system administrators via face to face (classroom&nbsp;</li><li>setting) or virtual (e.g. Webex or Teams) formats</li><li>Plan and deliver Train-the-Trainer sessions and develop teams of trainers</li></ul> Support design and development of:&nbsp; <ul><li>Training Curriculums</li><li>Training Data Scenarios using sandbox environments (providing support, testing, troubleshooting of issues as needed)</li><li>Content for Training Materials (e.g. presentation materials, job aids, online learning materials, etc.)</li><li>Build collaborative relationships with clients and internal peers through the course of engagements</li><li>Present information verbally and graphically in a clear and simple manner that is easily understood by intended audiences</li><li>Review and sign-off materials in a Digital Adoption Platform (e.g. Guided Tours, Context Help, Simulations, Demonstrations in Enable Now or Walkme)</li></ul> Requirements: <ul><li>Bring your expert knowledge of SAP and develop an understanding of specific SAP configurations with the aim to deliver highly contextual training for users</li><li>Degree holder (e.g. IT, Computer Science, Engineering, Business, Economics, or related disciplines) from a reputable University</li><li>Minimum 3 to 5 years of relevant experience, ideally in Consulting related to SAP S/4 HANA with demonstrated skills in training management</li><li>Experienced Trainer for new users and new functional processes in SAP S/4 HANA: ultimate need for experience in one or more of the following functions:</li><li>Finance (FICO)</li><li>Treasury Risk Management (TRM)</li><li>Procurement (MM) incl. SAP Ariba</li><li>Project Systems (PS)</li><li>Excellent presentation and facilitation skills; someone who is able to motivate and convince intended audience</li><li>Enthusiastic, people-oriented and an excellent team player</li><li>Expert in SAP Enable Now or the use and implementation of other Digital Adoption Platforms is preferred</li><li>Have the willingness to travel for travel 4-5 weeks in a row for instructor-led training sessions within ASEAN region; ultimate need to deliver end user trainings in Singapore in November/December 2023</li><li>Real Estate Service industry experience is a plus</li></ul>

About our client&#10;Join the quest to shape the future home at Electrolux, a leading global appliance company dedicated to improving living for consumers, people, and the planet. Be part of our dynamic, global community of individuals from over 100 countries and work together to develop innovative and sustainable solutions.&#10;&#10;Roles and Responsibilties&#10;As an IT Manager - Application Management Services &amp; Development, you will be responsible for supporting Electroluxs EluxOne SAP COE in KL, Malaysia. This leadership role involves managing day-to-day operational issues related to EluxOne systems, executing new demand for work orders and minor projects, and driving technical issue resolution in coordination with business SMEs and the AM&amp;D team. You will also work closely with global teams to coordinate system upgrades, regression testing, and other activities.To be successful in this role, you should have at least 14+ years of total SAP-ECC experience with specialization in any one or more SAP modules such as SD, MM, or FICO, with leadership experience in Application Management Services &amp; Development for a large organization with SAP as the core platform. You should also have strong experience in working with Service Now or equivalent tools and knowledge of incident, problem, and change management processes.Your responsibilities include adhering to Electrolux processes, maintaining customer satisfaction, identifying continuous improvement opportunities, facilitating root cause analysis and problem management, attending Change Advisory Board meetings, providing effective training and support, utilizing operational support systems, motivating and guiding the AMS team, and performing other duties as assigned.&#10;

Responsibilities: <ul><li>Providing support to the end-user community for our Workforce Management solutions implemented</li><li>Researching, analyzing and determining the appropriate course of action for fixing problems.</li><li>Coordinating problem resolution across teams, including business contacts when necessary.</li><li>Managing or executing the implementation of improvements through all phases (including Functional and Technical Design, Development/Configuration, Testing, Training, Support)</li><li>Will work closely with other IT teams on issue analysis &amp; resolution.</li><li>Responsible for ticket monitoring, assignments &amp; updates &amp; SLA monitoring.</li><li>Responsible for working closely with vendors.</li><li>Promoting IT Service and Support best practices.</li><li>Ensuring operational Service Level Agreements (SLAs) are met.</li><li>Working with vendors on escalated issues.</li><li>Recommending improvements to status reports and metrics.</li><li>Providing coaching and guidance to team members.</li><li>Staying current on industry trends.</li></ul> Requirements: <ul><li>Bachelors degree or technical institute degree/certificate or equivalent work experience.</li><li>8 or more years of experience designing and implementing solutions on (e.g. WFC, WDM, WIM, Dimensions)</li><li>Experience usinp B2B Integrations Applications, File Transfer Software.</li><li>Knowledge of Workforce management business process (e.p. time cards, scheduling, attendance,accruals, pay rules, reporting).</li><li>Experience integrating clocks with WFC.</li><li>Experience with integrations with payroll solutions managing data using WIM.</li><li>Ability to identify and effectively resolve issues and to proactively anticipate and prevent problems.</li><li>Stronp analytical, process and technical skills required.</li><li>Capable to challenge conventional thinking and look for opportunities to improve, streamline and reinvent work processes.</li><li>Capable to develop and maintain stronp relationship with customers and ensure customer satisfaction.</li><li>Stronp interpersonal skills, in developing preat relationships within IT and business teams.</li><li>MS Office skills.</li><li>Excellent written and verbal communications</li><li>Knowledge of ITSM processes or certification</li><li>Service and Support experience</li><li>Service Now experience</li></ul>

Responsibilities: <ul><li>Provide technology consulting to external customers and internal project teams</li><li>As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction</li><li>Overall handling of Logistics track</li><li>Reporting to management about Logistics developments and issues.</li><li>Handling of Market issues</li><li>Providing functional and technical support as and when required</li><li>Prepare functional specifications and support development teams</li><li>Conduct testing, training and support data migration&nbsp;</li></ul> Requirements: <ul><li>Relevant experience of 5 to 9 years. Minimum experience of 5 years in SAP MM.</li><li>Minimum 3 years of SAP IS AUTO Logistics experience required. Hands on experience on SAP MM with strong Basics Configurations, Transactions, Report etc.</li><li>Knowledge of interface development.</li><li>Should have work at least in 2 support projects, rollout, implementation projects.</li><li>Working knowledge on Integration between MM and other core modules like FICO/PS/SD.</li><li>Should be able to design and configure business scenarios and propose feasible solution to be implemented.</li><li>Experience in writing functional specifications for new developments / change requests.</li><li>Day to Day monitoring of tickets and work towards closure.</li><li>Experience in Testing - Test Plan, Test Case Specifications, Test Scenarios etc. for functionality testing</li><li>Should be able to work as Individual contributor with excellent communication skills (verbal and written)</li><li>Should be able to handle Projects, Changes Request independently.</li><li>Should have excellent customer relationship skills to develop good rapport with Client.</li><li class="ql-align-justify">Quick learner and excellent analytical skills.</li></ul>

Responsibilities: <ul><li>Re-defining the existing enterprise structure so as to suit the organizations needs more accurately</li><li>Assessment/cleansing and migration of FL master data using rapid data migration with data service</li><li>Re-defining business partners</li><li>Designing the applications in BW-IP using aggregation levels, filters, planning functions and planning sequence</li><li>Used analysis for office and created rich planning UI with design studio</li><li>A recoverable error-handling framework is being built into the solution</li><li>Prepared end-user documentation and trained end-users to understand the process thoroughly</li><li>Preparation of functional specification for generation of report</li><li>Involved in customization, unit testing, and integration testing in all Fl processes</li><li>Created modularized planning functions so that they can resued different planning sequence</li></ul> Requirements: <ul><li>Minimum 8 to 12 years of experience</li><li>Post Graduate Education</li><li>Candidates should have experience in at least 2 end to end Implementation and Rollout Projects</li><li>Candidate should have been in a customer-facing role and should be able to independently handle requirement gathering, complete FIT GAP analysis, documenting Functional Specifications.</li><li>Should be able to design and configure business scenarios and propose feasible solution to be implemented.</li><li>Candidate should have working knowledge in FI-SD, FI-MM and process integration and flow order to cash, purchase to pay and Record to Report cycles.</li><li>Candidate should have demonstrated configuration skills in key areas like AR, AP, General Ledger, Asset, Accounting, Profit Center Accounting, Internal Orders, Report painter reports.</li><li>Candidate should have experience in IDOC’s and API Interfaces and should have worked on Custom Objects build from Scratch to Deployments.</li><li>Candidate should have experience in Application support and training of end users.</li><li>Experience in S/4HANA Finance, Vertex, EC-CS (Consolidation), BW, BPC, Special Ledgers, FIORI would be an added advantage</li></ul>

Responsibilities: Accountabilities: <ul><li>Manages all activities to track &amp; reconcile customer contracts, invoicing and customer collections and financial reporting.</li><li>Supports month-end closing activities, prepare journals and balance sheet schedule.</li><li>Collaborate with internal stakeholders (project managers, operations, offshore billing team) as well as external stakeholders to improve processes.</li></ul> Duties: <ul><li>Responsible for preparing month-end closing financial reports, AR aging reports and vendor spend analytics reports.</li><li>Track and update customer contracts</li><li>Proactively coordinate with multiple stakeholders to track customer signoffs (certificate of acceptance) and reconcile against the customer invoices and collections.</li><li>Closely work with the billing team to create customer invoices and send it to customers.</li><li>Prepare and share monthly Statement of Account (SOA) with customers.</li><li>Process vendor invoice processing and track vendor payments</li><li>Prepare month-end closing journals for vendor cost, prepayment, corporate tax, forex, FDs, IFRS16 and ad-hoc JVs.</li><li>Prepare and track monthly balance sheet schedule.&nbsp;</li><li>Review and process Staff claim &amp; credit card payment through Bank account.</li><li>Prepare bank account reconciliation statement.</li><li>Assist in ad-hoc automation projects and process improvements.</li></ul> Requirements: <ul><li>Graduate/diploma holder in finance / accounting or equivalent with around 2+ years of relevant working experience</li><li>Good command over SAP financial systems and processes</li><li>Good understanding of ‘order to cash’ and ‘procure to pay’ processes.</li><li>Proficiency in Microsoft Excel and PowerPoint is a must. Power BI is good to have.</li><li>Conscientious, analytical, and attention to details</li><li>Ability to prioritize and manage expectations.</li><li>Can do attitude and takes initiatives to improve the processes.</li><li>Ability to communicate articulately and efficiently with other people within the company.</li><li class="ql-align-justify">Ability to navigate through unambiguous and complex situations.</li></ul>

Responsibilities: <ul><li>Perform Team Lead Activities which include below: -</li><li>Do Delivery Planning for Enhancements and Fixes for the team.</li><li>Able to do and justify Estimates for Enhancements.</li><li>Able to articulate Solutions to Key Stakeholders.</li><li>People Management for a small sized team.</li><li>Able to create Status reports and present.</li><li>Manage Key Stakeholder expectations and align delivery accordingly.</li><li>To provide BAU (Business As Usual) support for Enterprise Data Management (EDM) which include</li><li>Attending to Business &amp; Technical Users on a Day-to-Day Queries / Requests.</li><li>Attending to Application Change Requests.</li><li>Participating in Regular Planned BAU Activities (e.g. Audit, Disaster Recovery Exercise, etc.)</li><li>Supporting Application Version / Patch Release Testing and Implementation</li><li>Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have).</li><li>Work with multiple vendors to resolve daily BAU issues.</li><li>Work with Stakeholders to identify Business requirements and their processes.</li><li>Perform triages to keep updated on the daily issues and as well to prioritize the issues.</li></ul>&nbsp;Requirements: &nbsp;<ul><li>Any Graduate (Preferably graduated in IT)</li><li>Minimum 10 years’ experience in application/production support</li><li>10 or more years’ experience in a Team Lead/Technical Lead/Functional Lead Role.</li><li>Experience in Software Delivery Management.</li><li>Experience Stakeholder Management (Clients, Users, Vendors &amp; Partners).</li><li>Skilled at Requirement &amp; Business Analysis.</li><li>Skilled at Functional &amp; Technical Analysis.</li><li>Excellent oral and written communication skills.</li><li>Good interpersonal and people management skills.</li><li>Key Technical Skills: SQL and Markit EDM.</li><li>Master Data Management.</li><li>Knowledge of Bloomberg and Copp Clark Data set.</li><li>Familiarity with JIRA.</li><li>Web Service.</li><li>Control M or other scheduling tools.</li><li>Markit EDM Certification (Preferred) management.</li></ul>

Role Description: <ul><li>As our Sales Support Specialist, you are an addition to the sales team. You excel in maintaining customer satisfaction, accurate order processing and optimal service of our customers.</li><li>You take care of the work together with the team at the Gorinchem location, the Netherlands and report to the Customer Service Team Lead.&nbsp;</li><li>The Customer Service Team is very diverse and consists of 6 other Sales Support Specialists.&nbsp;</li><li>The team is responsible for customers in the Central &amp; Northern Europe region. .</li></ul> Responsibilities: <ul><li>Developing relationships with our customers in collaboration with the Sales Managers</li><li>Providing our customers with a hassle-free shopping experience.</li><li>Assume a proactive sales support role by discussing forecasts and deliveries from existing customers</li><li>Analyzing order patterns, proposing improvements and signaling deviations</li><li>Handling complaints and incidents including progress monitoring and follow-up</li><li>Order processing, credit checks, timely and correct invoicing.</li><li>Updating pricing information</li><li>Maintain customer base</li></ul> Requirements: <ul><li>We are looking for a proactive commercial Sales Support Specialist who can act as a back-up for the French customers and who strives for optimal customer satisfaction and profitability.</li><li>Passion for building and maintaining customer relationships and customer satisfaction</li><li>Minimum MBO 4 or HBO diploma with a commercial background</li><li>Experience in a customer facing role in a B2B environment</li><li>Speaks fluent French at a professional level</li><li>Experience in the manufacturing industry is an advantage</li><li>Knowledge of Microsoft applications including; Excel, Outlook, PowerPoint and Word. Experience with SAP is recommended.</li><li>The ability to multitask and collaborate across various departments within our client.</li><li>Strong commercial and social skills</li><li>Possibility to work from our Gorinchem location</li></ul>

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187 service now Jobs found

Multi-Vendor COE - PLM

Business Consultant - EDI

SAP S/4 HANA Trainer - Manager

IT Manager- Application Management Services

Sr. Technical Analyst

SAP Logistics MM Senior Developer

Senior SAP FICO developer

Finance Executive

EDM – Senior Consultant

Sales Support Specialist - Customer Service Representative (French speaking)

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Location

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187 service now Jobs found

Multi-Vendor COE - PLM

Business Consultant - EDI

SAP S/4 HANA Trainer - Manager

IT Manager- Application Management Services

Sr. Technical Analyst

SAP Logistics MM Senior Developer

Senior SAP FICO developer

Finance Executive

EDM – Senior Consultant

Sales Support Specialist - Customer Service Representative (French speaking)

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WhiteCrow is on a mission to connect companies with the best talent across the globe.