Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Service Manager

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Staff MFG and DVL Engineer

Customer Service Associate IV

Senior Product Analyst

Signal Integrity Staff Engineer

Role Description: <ul><li>This person will be responsible for Business development &amp; Technical Specifications for Fitout product categories (Tile adhesives, Waterproofing, Resilient flooring &amp; Resin flooring) by working with both Fitout companies, Contractors &amp; Sub-contractors.</li><li>The ideal candidate should have experience in handling larger projects with Fitout cos / contractors &amp; should have worked with consultants for specifications. Minimum of 8-10 years of experience in construction chemicals industry with a strong technical background and business development. He/she should have effective communication and project management skills.</li><li>This role will report to VP-Sales &amp; Marketing (Fitout) in Dubai.</li></ul> Responsibilities:&nbsp; 1.Business Development <ul><li>Develop &amp; expand the fit-out and contractor customer base inline with the Business Plan.</li><li>Understand Industry standard &amp; methods and recommend appropriate products &amp; systems.</li><li>Translate market insights into actionable recommendations for product and service improvements.</li><li>Plan &amp; execute trainings &amp; product trials for customers as per their requirements.</li></ul> 2.Specification development: <ul><li>Collaborate with consultants to define clear and comprehensive technical product specification.</li><li>Review and refine consultant deliverables to ensure alignment with project goals for the fit-out companies and their sub-contractors.</li><li>Facilitate and undertake technical presentations with consultants.</li></ul> 3.Sales Management <ul><li>To deliver a profitable value &amp; volume growth across categories&nbsp;.</li><li>Ensure adherence to the commercial policy</li><li>Track &amp; manage multiple Projects through Project management tools with proper reviews and actions to improve.</li></ul> Requirements:	 Experience <ul><li>8–10+ years in construction chemicals/building materials.</li><li>Strong exposure to fit-out project sales and specification selling.</li><li>Experience handling large projects with fit-out contractors and consultants.</li><li>UAE market experience preferred.</li></ul> Technical Exposure (Must Have) <ul><li>Tile adhesives.</li><li>Waterproofing systems.</li><li>Flooring systems (resilient / resin / coatings).</li><li>Application methods and site troubleshooting.</li><li>Technical submittals and approvals.</li></ul> Skills &amp; Competencies <ul><li>Specification-led business development.</li><li>Project pipeline management.</li><li>Stakeholder management across consultants, contractors, applicators.</li><li>Technical presentation skills.</li><li>Commercial acumen.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Education <ul><li>Engineering degree (Civil / Chemical / Mechanical )</li></ul>

Role Description: <ul><li>Lead Field Service Engineer – Power Distribution Location: Spain Region Covered: EMEA Work Model: Hybrid / Field-based Travel: Up to ~50% across Europe</li><li>Role Overview We are hiring a senior Lead Field Service Engineer with deep technical expertise in Medium Voltage (MV) power distribution and switchgear systems.</li><li>This is a technical lead role supporting large-scale data center and critical infrastructure projects across Europe.</li><li>This is not a people management role, but a technical authority position supporting and guiding other field engineers on complex installations and commissioning activities. Required Technical Experience.</li><li>Strong hands-on experience with Medium Voltage switchgear and distribution systems.</li><li>MV mechanical installation and commissioning experience.</li><li>Experience with MV testing and commissioning tools (e.g., Omicron, Megger, T&amp;R, Fluke or similar) Protection relay and control scheme testing knowledge.</li><li>Experience creating SAT test plans and commissioning procedures.</li><li>Ability to interpret electrical drawings and protection schemes.</li><li>Experience with interlocking, inter-tripping, blocking, and I/O testing.</li><li>Background in data center, critical power, or large industrial electrical projects.</li></ul> Responsibilities: <ul><li>Lead installation, commissioning, testing, and maintenance of MV power distribution and switchgear equipment.</li><li>Execute site acceptance testing (SAT) and commissioning test plans.</li><li>Perform MV electrical testing and functional verification.</li><li>Act as primary technical point of contact during project execution.</li><li>Support and guide field service engineers on complex technical issues.</li><li>Review drawings, schemes, and specifications and flag gaps or risks.</li><li>Prepare RAMS (risk assessments and method statements).</li><li>Ensure strict adherence to electrical safety and LOTO procedures.</li><li>Support project managers to ensure delivery within timelines.</li><li>Interface with customers during installation and commissioning phases.</li><li>Deliver technical demonstrations and customer witness testing.</li></ul> Requirements: Preferred Qualifications: <ul><li>Electrical Engineering qualification or equivalent experience.</li><li>Typically 10+ years of relevant field service / commissioning experience Skills &amp; Competencies.</li><li>Strong troubleshooting and decision-making ability.</li><li>Technical leadership mindset</li><li>High safety awareness culture.</li><li>Strong customer-facing communication skills.</li><li>Ability to work independently on complex sites Willingness to travel extensively across EMEA Language.</li><li>English — required&nbsp;</li><li>Spanish — preferred but not mandatory</li></ul>

Responsibilities: <ul><li>Perform site acceptance testing (SAT) and functional verification</li><li>Configure protection settings, communication protocols, and monitoring software.</li><li>Ensure compliance with project specs and safety standards.</li><li>Conduct preventive and corrective maintenance on LV/MV equipment.</li><li>Analyze power quality data using analyzers and software tools.</li><li>Provide on-site and remote technical support.</li><li>Maintain proper documentation and service records.</li></ul> Requirements: Qualifications:&nbsp; <ul><li>Minimum MBO Electrical Engineering or an education in another technical field&nbsp;</li><li>Work experience with UPS in a data center environment is an advantage&nbsp;</li><li>Has electrical engineering knowledge&nbsp;</li><li>Knowledge of procedures, regulations, safety, quality and environmental aspects&nbsp;</li><li>Safety VCA basic, NEN3140, or VCA full (is a plus)&nbsp;</li></ul> Skills:&nbsp; <ul><li>Has good communication skills and is proficient in spoken and written Dutch and English&nbsp;</li><li>You have no problem traveling within and outside the Netherlands (Benelux).&nbsp;</li><li>Can convince and bind people through enthusiasm and knowledge as well as&nbsp;</li><li>good communication&nbsp;</li><li>Willing to perform on-call duties and work irregular hours.&nbsp;</li></ul>

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills: <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements: <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Responsibilities: Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Summarize from massive &amp; unstructured data/information into presentable format for stakeholders’ review</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Change Management and Leadership: <ul><li>Lead change management initiatives to foster a culture of continuous improvement and process excellence.</li><li>Engage and educate employees at all levels on process changes, addressing concerns, and promoting adoption.</li><li>Provide guidance and support to teams during the transition phase and ensure adherence to new processes.</li><li>Strong stakeholder management which able to convince stakeholders on proposed improvements for better process across functions</li></ul> Continuous Improvement: <ul><li>Ensure improvements are standardized, documented, and scalable across the organization.</li><li>Identify opportunities to automate processes and integrate technology solutions to streamline workflows and improve operational efficiency.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li><li>Key Performance Indicator (KPIs)</li></ul> End-to-end process maturity: <ul><li>Achievement of process KPI targets</li><li>Consistent service level provided to key stakeholders</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 8 years of Industry experience.</li><li>Proven experience (typically 5+ years) in business process management, process improvement, Supply Chain , Manufacturing or related roles.</li><li>Fluent English</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li><li>Need to have experience in program/project management</li><li>Solid experience facilitating and moderating process mapping &amp; improvement workshop</li><li>Consulting experience on any ERP solutions would be ideal</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented planning processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management, Business Administration, Management, Information Technology, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>At least 8 years working experience in operational supply chain functions (demand &amp; supply/material planning)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Role Description: <ul><li>Conduct new equipment introduction (automation) and set the equipment Maintenance plan and machine operation instruction, support Process ME (Cable and Cable Assembly) team for the new product pilot run with the objective of meeting production requirements and ensure the machine stability on production within Engineering policies, procedures and systems.</li></ul> Responsibilities: <ul><li>Equipment Development Project Subject matter expert and work with vendors to develop, set up/debug automation machine; Timely feedback and solve the problem to ensure the progress of the project.</li><li>Programming &amp; Digitalization Provide automatic control equipment programming according to the production needs and provide digital solution to implement site digital factory projects to improve process control real time.</li><li>Trouble Shooting Problem identification and trouble-shooting a wide range of complex electrical problems for automation line and be responsible for the effective communication across the company.</li><li>Technical Guidance Line maintenance/change over together with/guiding the engineers and technicians to make sure automation machine run smoothly.</li></ul> Requirements: <ul><li>Bachelor’s degree or above, majored in Automation or Electrical Engineering, familiar with electrical control theory and design.</li><li>At least 7+ years experience with automated machines maintenance and electrical design.</li><li>Familiar with Vision Inspection (Keyence/Cognex), Programmable Logic Controllers (PLC),Pneumatics, sensors, motors and other motion control devices.</li></ul>

Role Description: <ul><li>Clients Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. </li><li>They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about Clients products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Clients Extraordinary Customer Experience strategy.</li><li>This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.</li></ul> Responsibilities: Key performance responsibilities : <ul><li>Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers. KPI’s are STR, CES, FCR, and efficiency.</li><li>Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys.&nbsp;</li><li>Metric - NPS/Transactional Survey.</li><li>Customer Relationship &amp; Satisfaction.</li><li>Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries.</li><li>Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters.&nbsp;</li><li>Customer visits might be required.</li><li>Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications.</li><li>Manage Service Delivery Process/Execution</li><li>Manage escalations for your customers.</li><li>Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments, backlog management.</li><li>Follow up on quotes and quality issues.</li></ul> Manage Interfaces &amp; Build Service Culture <ul><li>Act as voice of the Customer for internal support departments.</li><li>Participate in development training and process improvement projects to expand and challenge learning new ideas and processes.</li><li>Take ownership for actions and follow through on tasks until resolved.</li></ul> Requirements: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SFDC (salesforce) is a big advantage. <ul><li>All candidates are required to be fluent in English.</li><li>Flexibility to work in US shift hours (6 pm to 3:30 am).</li><li>Education Experience: Any Graduation/Post Graduation.</li><li>Employment Experience: 6+ years.</li><li>SAP experience preferred (SD module).</li><li>Should be from Product based company (Manufacturing Industry).</li><li>Should have complete knowledge on Quote To Cash process.</li></ul>

Responsibilities: <ul><li>Elicit, analyze, and translate user needs into detailed, actionable requirements for the pod</li><li>Define and manage use cases, user stories, process flows, and visualizations to support development</li><li>Partner with design and engineering to explain functional requirements and continuously improve user experience</li><li>Maintain a backlog that stays 2–3 sprints ahead, ensuring clear Definitions of Ready and Done for all features</li><li>Communicate product vision and requirements effectively to developers, testers, and stakeholders</li><li>Support User Acceptance Testing by writing UAT scripts and participating in testing cycles as needed</li><li>Document confirmed business processes to serve as reference for development and IT support teams</li><li>Apply business process improvement methodologies to optimize workflows and system efficiency</li><li>Collaborate closely with the Product Manager to ensure backlog priorities align with business objectives</li><li>Track delivery metrics and build reports to measure progress, quality, and outcomes</li><li>Manage cross-pod dependencies in partnership with the Technical Product Manager</li><li>Ensure compliance with applicable standards by maintaining SDLC documentation, system configurations, and audit artifacts</li><li>Maintain a strong understanding of the IT application portfolio, developing deep expertise in specific products or BPM domains</li><li>Support and facilitate system demonstrations, including Inspect &amp; Adapt workshops, as required</li></ul> Requirements: <ul><li>Proven knowledge and understanding of standard practices, technology and supporting industry principles</li><li>Experience gathering requirements and translating into a product vision by leveraging their expertise in product development, engineering and UX</li><li>Deep understanding of business/processes and high-level understanding of high-quality digital product delivery</li><li>Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up, etc.)</li><li>Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)</li></ul>

Responsibilities: Test System Development: <ul><li>Provide hardware and software integration support for high-speed tester and function tester.</li><li>Optimize the testing system to improve the production efficiency.</li><li>Research potential products opportunities and conduct feasibility analysis and provide feedback to supervisor in order to meet business development requirements.</li></ul> Testing Result Data Statistic Analysis: <ul><li>Develop software for automation data process and trend analysis in order to provide accurate reports to meet customers requirement.</li></ul> EEPROM Programming System Support: <ul><li>Add new feature for the Nimshi software per the production requirement;</li><li>Support for new station setup and software update</li><li>Review new product EEPROM setup and work with PDE for issue solution in order to meet business development requirements.</li></ul> Electrical Testing Setup: <ul><li>Support for new product electrical testing setup and related failure analysis to meet business development requirements.</li></ul> People Training: <ul><li>Conduct trainings and deliver testing methods and software automation usage to engineer/technician for work efficiency improvement in order to improve team college skills.</li></ul> Testing Standard Review and Update: <ul><li>Review the initial setup for Bulk cable and cable assembly test standard limit; Update the EEPROM check script when new revision released to meet business development requirements.</li></ul> Laboratory Equipment Operation Methods and TPM: <ul><li>Review laboratory equipment operation methods and monitor high speed testing equipment operation in order to improve laboratory Equipment Operation efficiency.</li></ul> Requirements: <ul><li>Bachelor Degree in Electronic technology and science application major</li><li>Direct experience in product testing&nbsp;</li><li>Must have experience in Vector Network Analyzer (VNA) and Time Domain Reflectometry (TDR) or similar</li><li>5 years high speed testing working experience</li></ul>

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84 service operation Jobs found

Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Service Manager

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Staff MFG and DVL Engineer

Customer Service Associate IV

Senior Product Analyst

Signal Integrity Staff Engineer

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84 service operation Jobs found

Project Manager - Fitouts

Lead Field Service Engineer - Power Generation

Field Service Engineer - Power Quality

Customer Service Manager

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Staff MFG and DVL Engineer

Customer Service Associate IV

Senior Product Analyst

Signal Integrity Staff Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.