Senior Manager - Project Delivery

Manager - Hire to Retire

Application Developer - Fullstack Developer

Associate Director - Projects

Director - Project Delivery

Software Engineer - ERP

Software Engineer – Ag & Trade

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, Engineering Manager

Responsibilities: <ul><li>Execute assigned company BTS projects in accordance with the approved business plan, project brief, contract requirements, baseline programme, budget, quality standards, and Project Delivery procedures.</li><li>Prepare and coordinate Job Requisitions and project initiation requirements for consultants, contractors, enabling works, and specialist services in collaboration with Development, Design, Procurement and Contracts, Commercial, and other relevant functions.</li><li>Monitor day-to-day construction progress, critical path activities, procurement schedules, design deliverables, material approvals, manpower, equipment, and site productivity against the approved programme and VOWD targets.</li><li>Review contractor and consultant execution, mitigation, recovery, and acceleration plans; track agreed actions and escalate delays, constraints, or underperformance requiring Project Lead or senior management intervention.</li><li>Coordinate resolution of technical queries, RFIs, design interfaces, constructability matters, mock-ups,</li><li>material submissions, and site issues while protecting approved design intent, quality, cost, and delivery milestones.</li><li>Track project commitments, actual expenditure, cash flow, payment applications, variations, claims, and forecasts against the approved budget; verify supporting information and promptly report potential cost exposure.</li><li>Administer project risks, issues, changes, and decisions using approved company registers and governance processes, ensuring impacts on scope, programme, cost, quality, and handover are recorded and escalated.</li></ul> Requirements: <ul><li>Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management, or a related discipline; a relevant master’s degree is preferred.</li><li>Project Management Professional (PMP) or an equivalent recognized project management certification is preferred.</li><li>Strong practical knowledge of developer-side project execution, construction management, contract administration, programme and cost control, quality, HSE, authority approvals, testing and commissioning, handover, DLP, and project close-out.</li><li>Sound knowledge of UAE building codes, Dubai construction regulations, statutory approvals, utility requirements, and applicable environmental and quality standards.</li><li>Minimum 10–12 years of relevant experience in construction and project delivery, including 4–6 years managing the execution of large-scale or multidisciplinary real estate projects.</li><li>Demonstrated hands-on experience in site execution, contractor and consultant coordination, programme recovery, cost and change control, authority interfaces, testing and commissioning, handover, and close-out; UAE developer-side experience is strongly preferred.</li></ul>

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

Responsibilities: Application Development: <ul><li>Design, develop, test, deploy, and support web applications using Angular/AngularJS, Python, and modern full stack technologies.</li><li>Build responsive, high-performing, and user-friendly web interfaces.</li><li>Develop and maintain backend services, business logic, RESTful APIs, and system integrations.</li><li>Integrate applications with databases, enterprise platforms, and third-party systems.&nbsp;</li></ul> Solution Design: <ul><li>Analyze business and functional requirements and translate them into technical solutions.</li><li>Prepare technical designs, system workflows, and application specifications.</li><li>Contribute to technical design discussions and recommend scalable, maintainable solutions aligned with established architecture standards.</li><li>Support the evaluation and selection of appropriate technologies and development approaches.</li></ul> System Integration &amp; Database Management: <ul><li>Develop and maintain secure REST APIs and system integrations.</li><li>Design, optimize, and support relational databases and SQL queries.</li><li>Ensure secure, accurate, and reliable data processing across applications.</li><li>Monitor and optimize application, API, and database performance.</li></ul> Quality Assurance &amp; Testing: <ul><li>Develop and execute unit tests, integration tests, and defect resolution activities.</li><li>Participate in code reviews and quality improvement initiatives.</li><li>Support user acceptance testing, release validation, and production deployments.</li><li>Contribute to automated testing and continuous integration practices where applicable.</li></ul> Application Support &amp; Continuous Improvement: <ul><li>Troubleshoot application issues and provide timely resolution of incidents and defects.</li><li>Monitor application performance, availability, and operational health.</li><li>Perform root cause analysis and implement sustainable solutions to prevent recurring issues.</li><li>Identify opportunities to improve application functionality, performance, maintainability, and user experience.</li></ul> Agile Delivery &amp; Collaboration: <ul><li>Participate in backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Collaborate with Business Analysts, Product Owners, Project Managers, and cross-functional technical teams.</li><li>Provide effort estimates and technical input to support project planning and delivery commitments.</li><li>Communicate progress, risks, dependencies, and technical recommendations to stakeholders.</li></ul> Security &amp; Development Standards: <ul><li>Follow secure software development practices and organizational security requirements.</li><li>Ensure applications comply with data privacy, security, audit, and compliance standards.</li><li>Adhere to coding standards, code review processes, and development best practices.</li><li>Support vulnerability remediation and application security improvements.</li></ul> Documentation &amp; Compliance; <ul><li>Maintain technical documentation, support guides, and system specifications.</li><li>Document application configurations, enhancements, integrations, and support procedures.</li><li>Ensure solutions are developed in accordance with organizational policies, standards, and governance requirements.</li></ul> Requirements: <ul><li>3+ years of software development experience, with strong hands-on expertise in Angular or AngularJS for web application development.</li><li>Strong experience in API development and integration, with the ability to develop, consume, test, and troubleshoot RESTful APIs.</li><li>Good working knowledge of JavaScript, TypeScript, HTML5, and CSS3, with a solid understanding of modern web application development practices.</li><li>Hands-on experience with SQL and relational databases, preferably SQL Server, PostgreSQL, or MySQL, including database queries and data handling.</li><li>Proficiency with Git/version control and good understanding of software development lifecycle, debugging, testing, and collaboration with cross-functional development teams.</li><li>Experience with Python development for backend services</li></ul>

Responsibilities: <ul><li>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.&nbsp;</li><li>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</li><li>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</li><li>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</li><li>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</li><li>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</li><li>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</li><li>Support with the implementation of&nbsp;contractors mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</li><li>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</li><li>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.&nbsp;</li><li>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</li><li>Oversee Statutory &amp; Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</li><li>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</li><li>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</li><li>Analyze information and ensure that reports are consolidated for management review.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</li><li>Project Management Professional (PMP) certification – preferred</li><li>Understanding of industry-specific delivery standards and technologies,&nbsp;statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.&nbsp;</li><li>Preferably 5+ years of experience with a developer.</li></ul>

Responsibilities: <ul><li>Define, develop, and lead the company-wide project management strategy, ensuring all assigned project delivery activities support and advance the organizations strategic plan and business goals.</li><li>Lead as an ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.</li><li>Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.</li><li>Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.</li><li>Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.</li><li>Collaborate closely with the Procurement and Contracts Department to ensure all necessary requirements are identified and addressed promptly, facilitating informed and efficient decision-making.</li><li>Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.</li><li>Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments</li><li>Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.</li><li>Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.</li><li>Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.</li><li>Establish clear roles, responsibilities, and authority levels across the project team, ensuring all members have a shared understanding of their accountabilities and reporting relationships to drive effective collaboration and execution.</li><li>Delegate tasks and decision-making authority appropriately across the team, promoting ownership and accountability while maintaining oversight to ensure alignment with project objectives and organizational standards.</li><li>Lead critical strategic initiatives by coordinating cross-functional teams and managing regulatory compliance and stakeholder engagement to ensure alignment with organizational goals.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights and develop opportunities to enhance delivery methods, ensure competitiveness, and drive innovation across projects.</li></ul> Requirements: <ul><li>Must have project delivery experience managing large-scale, complex developments, including 8+ years in a senior leadership role.&nbsp;</li><li>Bachelors or Masters degree in Civil Engineering, Architectural Engineering, or a related discipline.</li><li>Experience in managing the full project lifecycle - from initiation and planning through execution, monitoring, handover, and close- out.</li><li>Min of 15–20+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams. 5+ years of experience with a developer - preferable.</li><li>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Familiar with UAE Building Codes, Environmental regulations, and Dubai construction laws</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

Responsibilities: Software Development: <ul><li>Design, develop, test, and maintain scalable software applications using Java Spring Boot and JavaScript for backend and frontend development, respectively. Build clean, reusable, maintainable, and well-tested code following software engineering best practices.</li></ul> Full Stack Application Development: <ul><li>Develop end-to-end web and mobile applications using Java Spring Boot, React or React Native, backend APIs, database integrations, and modern UI frameworks to deliver intuitive user experiences.</li><li>Design and develop secure RESTful APIs, backend services, authentication mechanisms, and data access layers while ensuring application scalability and performance.</li></ul> AI Enable Engineering: <ul><li>Leverage AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Amazon Q, or similar tools to improve engineering productivity.</li><li>Experience integrating LLM APIs or AI-powered capabilities into applications is desirable.</li></ul> Collabration: <ul><li>Collaborate with Product Managers, Business Analysts, UX Designers, QA Engineers, Architects, and cross-functional engineering teams to understand business requirements and deliver scalable software solutions.</li><li>Participate in sprint planning, technical discussions, estimation, backlog refinement, and Agile ceremonies.</li></ul> Testing &amp; Quality: <ul><li>Develop unit tests, integration tests, and participate in peer code reviews to ensure software quality, maintainability, reliability, and performance.</li><li>Follow secure coding standards and engineering best practices.</li></ul> Cloud &amp; Devops: <ul><li>Contribute to CI/CD pipelines and cloud-native application deployments using technologies such as Docker, Kubernetes, Azure, AWS, GitHub Actions, or Azure DevOps.</li></ul> Continous Improvement: <ul><li>Identify opportunities to improve software architecture, engineering standards, automation, developer productivity, and application performance.</li><li>Adopt AI-assisted engineering workflows and modern software development practices.</li></ul> Technical Support: <ul><li>Troubleshoot production issues, perform root cause analysis, and resolve application issues while ensuring minimal business disruption.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).</li><li>3–5 years of professional software development experience.</li><li>Minimum 3+ years of hands-on full-stack development experience.</li><li>Experience developing production-grade web or mobile applications (not academic or personal projects).</li><li>Strong proficiency in Java Spring Boot and JavaScript.</li><li>Experience developing applications using React or React Native.</li><li>Experience developing backend services using Node.js or equivalent backend technologies.</li><li>Strong understanding of REST API development.</li><li>Experience with relational databases such as PostgreSQL, MySQL, SQL Server, or equivalent.</li><li>Strong knowledge of Git and modern software engineering practices.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong understanding of object-oriented programming, software design principles, and data structures.</li></ul>

Responsibilities: <ul><li>Own end-to-end technical delivery of SAM Pro capabilities including enhancements, defect management, and platform optimization.</li><li>Configure, develop and maintain Service Now modules, including SAM Pro, HAM Pro, and CMDB, in alignment with business requirements.</li><li>Design and maintain integrations with SCCM, Intune, Active Directory, Cloud platforms, and procurement &amp; contract systems.</li><li>Support configuration and tuning of software normalization, reconciliation rules, and license models within SAM Pro.</li><li>Ensure integrity and quality of data across discovery, CMDB, and entitlement sources.</li><li>Develop automation for SAM use cases such as license harvesting, compliance tracking, and request fulfilment optimization.</li><li>Design and implement workflows, Flow Designer automation, business rules, client scripts, UI policies and notifications while following Service now best practices.</li><li>Maintain technical documentation, participate in platform upgrades and releases, and contribute to continuous improvement initiatives focused on platform stability, user experience and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science.</li><li>5+ years of total experience, with at least 3 years of hands-on Service Now development experience.</li><li>Experience working with ServiceNow SAM Pro modules including normalization, reconciliation, and content service, is preferred.</li><li>Hands on with JavaScript, ServiceNow scripting, CMDB data model and platform security concepts.</li><li>Experience with Flow Designer, Integration Hub, and REST/SOAP APIs.</li><li>Understanding of Software Asset Management Lifecycle with exposure to discovery tools, software normalization and software reconciliation concepts.</li><li>ServiceNow Certified System Administrator (CSA) is preferred.</li><li>ServiceNow SAM Implementation Specialist (CIS) certification is highly desirable.</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Software Asset Lifecycle Management: Own end-to-end software asset lifecycle management from request, deployment, usage, optimization, and retirement. Maintain accurate and audit-ready software inventories and entitlement records. Ensure effective software normalization and reconciliations</li><li>License Compliance &amp; Audit Management: Ensure ongoing compliance with software licensing agreements by identifying and remediating compliance gaps and over deployment risks</li><li>Cost Optimization: Analyse software usage data to identify optimization and cost reduction opportunities, support contract renewals, license negotiations, and true-up planning with data-driven insights</li><li>Tools &amp; Data Management: Administer and operate SAM tools, ensure data accuracy across systems, and report for license compliance, deployment, and spend visibility</li><li>Process &amp; Continuous Improvement: Maintain and continuously improve SAM policies, standards, and operating procedures aligning with ISO/IEC 19770, ITIL and internal governance frameworks</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science from Tier 1 Engineering institute</li><li>6+ years of hands-on experience in Software Asset Management</li><li>Deep understanding of software licensing models and metrics (user, device, core, processor, subscription, BYOL, SaaS)&nbsp;</li><li>Proven experience handling complex enterprise software estates and managing publisher audits independently</li><li>Hands-on experience working with SAM tools such as Flexera, ServiceNow SAM Pro.</li><li>Experience working on high-impact global projects, strategic initiatives, and change management initiatives</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams</li></ul>

Responsibilities: People, Talent and Cross-Functional Collaboration:&nbsp; <ul><li>Ensure optimal staffing levels across front-end, back-end, full-stack, and platform specializations.&nbsp;</li><li>Hire, coach, and develop top-tier engineering talent.</li><li>Manage direct reports and technical leads, address performance issues promptly, and build strong relationships with Product, Design, Platform, Data, and agile train leadership to deliver cohesive, customer-focused solutions.</li><li>Community of Practice, Developer Experience and AI-Driven Engineering: As AI tooling becomes inseparable from modern engineering practice, own the convergence of Community of Practice standards and AI adoption as a single discipline.&nbsp;</li><li>Foster best practice adoption across the engineering community with AI tooling treated as a first-class part of the practice.</li><li>Define standards for responsible AI adoption — including when to use AI coding assistants, agents, skills, and MCP integrations versus traditional approaches.</li><li>Establish clear guidance on the distinction between AI Skills (deterministic capabilities) and Agents (autonomous, multi-step workflows). </li><li>Evaluate, pilot, and roll out AI tools (GitHub Copilot, Claude Code, Cursor, Windsurf, Continue.dev, Aider, Cline, Ollama). </li><li>Define governance for AI use in regulated financial services contexts including data handling, PII protection, IP compliance, and code provenance. </li><li>Track and measure the combined impact of CoP practices and AI adoption on cycle time, PR throughput, defect rates, and developer satisfaction.</li><li>System Architecture and Technical Direction: Own a modern view of system architecture spanning client, server, data, integration, and AI layers.&nbsp;</li><li>Champion patterns such as micro-frontends, BFF, event-driven, API-first, serverless, and composable architectures.&nbsp;</li><li>Partner with Enterprise Architects on platform alignment.&nbsp;</li><li>Guide trade-off decisions (monolith vs. microservices, sync vs. async, build vs. buy). Use AI-powered architecture tools to accelerate design exploration and generate ADRs.</li><li>Ensure teams document decisions so both humans and AI agents can reason about the system. </li><li>Understand how AI tools interact with system architecture — including RAG, vector databases, MCP integrations, and agentic workflows.</li></ul> Strategic Planning, Delivery and Operational Excellence:&nbsp; <ul><li>Ensure plans align with CoP goals, review quarterly commitments to flag risks early, and step in to resolve conflicts between product, design, and engineering.&nbsp;</li><li>Drive CI/CD best practices, ensure high-quality scalable solutions across the stack, and provide on-call support during escalations.&nbsp;</li><li>Support tech leads hands-on when needed, regardless of which layer of the stack the problem lives in.</li></ul> Requirements: <ul><li>Strong hands-on background in modern front-end technologies (ReactJS, TypeScript, NextJS, Cypress) as an anchor foundation, with working knowledge of back-end technologies, APIs, microservices, and data layer concepts.&nbsp;</li><li>Experience with AWS cloud services, CI/CD pipelines, and modern DevOps practices.&nbsp;</li><li>Proven ability to lead engineers working across the full stack.</li><li>Solid grounding in system architecture fundamentals — distributed systems, scalability, CAP trade-offs, caching, messaging, API design — and familiarity with modern patterns (micro-frontends, BFF, event-driven, CQRS, serverless, composable architectures).&nbsp;</li><li>Experience making and documenting architecture decisions (ADRs), with understanding of how AI-native architecture (RAG pipelines, vector databases, agent orchestration) differs from traditional architecture.</li><li>Hands-on experience with AI coding assistants (GitHub Copilot, Claude Code, Cursor, or equivalent) with clear understanding of the difference between AI Skills and Agents, familiarity with MCP (Model Context Protocol), RAG patterns, and experience defining AI usage guidelines and governance frameworks for regulated environments.&nbsp;</li><li>Awareness of the open-source AI tooling ecosystem (Continue.dev, Aider, Cline, Ollama).</li><li>Proven experience leading and growing high-performing engineering teams, running or contributing to a Community of Practice, and strong communication skills with the ability to influence across organizational levels.</li></ul>

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35 servicenow developer Jobs found

Senior Manager - Project Delivery

Manager - Hire to Retire

Application Developer - Fullstack Developer

Associate Director - Projects

Director - Project Delivery

Software Engineer - ERP

Software Engineer – Ag & Trade

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, Engineering Manager

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35 servicenow developer Jobs found

Senior Manager - Project Delivery

Manager - Hire to Retire

Application Developer - Fullstack Developer

Associate Director - Projects

Director - Project Delivery

Software Engineer - ERP

Software Engineer – Ag & Trade

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, Engineering Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.