Team Manager

Service Delivery Manager

Program Manager

TA Coordinator - (12- month contract role)

Reference Standard Coordinator

Engineering Manager

Repair Engineer

QA Tester

National Sales Manager (F&B) – Industrial Pumps

TA Coordinator

Responsibilities: <ul><li>Executive business strategy set by the store manager to deliver business results and targets on clienteling and performance KPIs.</li><li>He/she is the role model and mentor for the team in how to boost and improve:</li><li>The delivery of a couture service, strategic zoning encouraging sales in partnership and OTO appointment routine.</li><li>A colleague centric mindset and a fluid client journey across categories.</li><li>Conversion rate, cross selling, AVT, upselling</li><li>Ensure the inclusion of digital tools and assets in the client journey and in the clientelling routine.</li><li>Ensure suitable product knowledge engaging all team members in training through morning briefs and products brief planning.</li><li>Has a key role in coaching team members to develop their skills in selling techniques and Clienteling, and support store manager in identifying appropriate career paths for every individual.</li><li>Perform effective and motivating Monthly touch bases.</li><li>Capable of being an agent of change with and impeccable colleague team player approach.</li></ul> Requirements: <ul><li>Has effective management and coaching skills, is able to follow up on results, identify, opportunities, motivate people to go beyond their comfort zone and go the extra-mile.</li><li>Communicate transparently and effectively.</li><li>Very good understanding of performance KPIs and ability to implement action plan to improve them.</li><li>Has excellent product and story telling knowledge.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The Program Manager in the DDN India Site Leader’s office leads and manages strategic initiatives, ensuring alignment with organizational goals and driving operational excellence.</li><li>He/she oversees multiple initiatives, manage stakeholders, and facilitate communication across various teams.</li><li>His/her responsibilities include strategic planning, risk management, budget management, operational excellence and performance reporting to the Site Leader.&nbsp;</li></ul> Responsibilities: <ul><li>Strategic Alignment: Ensure all initiatives in the site are aligned with the overall strategic objectives of the site, as defined by Site Leader.</li><li>Program Planning and Execution: Develop comprehensive program plans, including timelines, budgets, and resource allocation, and oversee the execution of these plans.</li><li>Cross-Functional Leadership: Coordinate teams across different departments, fostering collaboration and ensuring effective communication among all teams.</li><li>Stakeholder Management: Manage relationships with key stakeholders, including executives, engineering leaders, project managers, and external partners, keeping them informed of progress and addressing any concerns.</li><li>Risk Management: Identify potential risks and develop mitigation strategies to ensure success of all initiatives.</li></ul> Requirements: <ul><li>MBA from premier institute with bachelor’s degree in engineering (Mechanical, Electrical, Electronics) is required.&nbsp;</li><li>10+ years in strategy/operational excellence/initiatives management in a global industrial/engineering/management environment.</li><li>Strong program management experience: Proven ability to manage complex, cross-functional programs/initiatives from start to finish.</li><li>Excellent communication and interpersonal skills: Ability to effectively communicate with stakeholders at all levels of the organization.</li><li>Strategic thinking and problem-solving: Ability to think critically, analyze complex situations, and develop effective solutions.</li></ul>

Responsibilities: <ul><li>Manage end-to-end hiring process: Source, resume screen, phone screen, schedule interviews, Offer documentation and onboarding.</li><li>Should possess expert knowledge and innovative skills to source and attract active &amp; passive talent from different sourcing channels (job boards, social media, referrals and local outreach to identify potential candidates for direct labor positions)</li><li>Communication and Stakeholder management is key to be successful in this role as you work with global stakeholders and matrix organization</li><li>Good understanding of the manufacturing industries in the local market, able to map talents, develop business intelligence for sourcing strategies and techniques</li><li>Should have good knowledge and hands-on experience in any applicant tracking systems (ATS) and be more system oriented to Maintain accurate and up-to-date records of all candidates in the ATS.</li><li>Should be able to collaborate well and build good working relationship with hiring managers, department heads and other stakeholders for understand and prioritizing their staffing needs.</li><li>Should be process oriented to comply with all recruiting and hiring practices aligning to our client global TA process/policies and comply with local legal and statutory requirements.</li><li>Should be data &amp; metrics driven and be able to independently provide regular updates to relevant stakeholders.</li></ul> Requirements: <ul><li>Should hold a University degree</li><li>2+ years of experience in end-to-end recruitment, preferred manufacturing background</li><li>Should have strong attention to details</li></ul>

Responsibilities: Sample Management <ul><li>Performs QC reference standard/chromatographic column receipt, processing, distribution for testing and storage.</li><li>Performs QC reference standard reconciliation and disposal.</li><li>Tracks inventory of reference standards in the lab.</li><li>Uses laboratory software for reference standard, chromatographic column management.</li><li>Verifies accuracy of labeling/documentation provided with reference standards.</li><li>Informs QC Coordinator if chemical or reference standard is expired for removal from laboratory area.</li><li>Coordinates, with lab management, in-house qualification of reference standards. Submit samples to the appropriate lab groups for testing.</li><li>Create and maintain reports including quality data trending, informational spreadsheets, laboratory log spreadsheets.</li><li>Compile a list of necessary laboratory supplies specifically reference standards, contacting vendors to obtain quotes.</li><li>Uses the purchasing system to procure reference standards and laboratory supplies.</li><li>Provide status updates to QC management and other departments regarding the status of reference standard inventory.</li><li>Maintain a safe work environment by following standards and procedures and complying with legal regulations.</li></ul> Lab Equipment <ul><li>Maintains, operates equipment and instruments supporting reference standard processing.</li><li>Provides general laboratory support such as routine instrument cleaning/preventative. maintenance, reference standard/sample receiving, chemical inventory, document filing and housekeeping.</li><li>Works with internal resources to maintain lab in an optimal state. Cleans lab working surfaces and disposes of any excess chemicals, solutions, solvents, etc. in the special waste containers for each class of waste chemicals.</li><li>Under close supervision, learns to troubleshoot basic instrument problems.</li></ul> Investigations <ul><li>Escalates any trends/events to the QC Lab Manager.</li><li>Escalates any reference standard documentation issues to the QC Lab Manager.</li><li>With guidance, participates in OOS/OOT/NOE and other investigations.</li><li>Assists, as and when needed, scientists working in the laboratory.</li><li>May assist in drafting, editing, and reviewing SOPs.</li></ul> Training <ul><li>Maintains assigned training records current and in-compliance.</li><li>May assist in the training of laboratory staff.</li></ul> Compliance <ul><li>Performs assigned work in a timely and safe manner conforming to regulatory, company and compendiaI requirements within pharmaceutical manufacturing setting.</li><li>Documents accurately data generated in notebooks/worksheets/LIMS in compliance with SOPs.</li><li>Follows internal processes related to controlled substances.	continuous.</li></ul> Safety <ul><li>Follows EH&amp;S procedures to ensure a safe work environment.</li><li>Follows all applicable safety and standards guidelines, such as SOPs, cGMP, DEA regulations good documentation practice and/or MSDS.</li></ul> Requirements: Education &amp; Experience <ul><li>College graduate, preferably in a Science related field.</li><li>Laboratory experience related to sample management preferred.</li></ul> Knowledge <ul><li>Basic knowledge of reference standard/sample management in a laboratory environment.</li><li>Some knowledge of applicable safety and standards guidelines: SOP, cGMP, GLP, DEA regulations and/or MSDS.</li><li>Competency in Microsoft Office Suite.</li><li>Proficiency with computers.</li></ul> Skills &amp; Abilities <ul><li>Ability to display and analyze data in a logical manner.</li><li>Good verbal and written communication skills as well as good computer skills.</li><li>Attention to details and accurate record keeping.</li><li>Establish and maintain cooperative working relationships with others.</li><li>Solid organizational skills.</li><li>Ability to take initiative, set priorities and follow through on assignments.</li></ul> Physical Requirements	 <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel. Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals.</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision.</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods.</li></ul>

Job Summary: <ul><li>R&amp;D Team builds world-class SaaS solutions for industrial customers for their asset and network device management.&nbsp;</li><li>As a part of the high-performing engineering team, the engineering manager will build and maintain a software development team tasked to deliver high-quality software that delights our customers.&nbsp;</li><li>He/She will report to Senior Engineering Manager.</li></ul> Responsibilities: <ul><li>As a software engineering manager of a Cloud-based Platform, be both a highly technical, hands-on coder and an effective resource manager.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives</li><li>Introduce and maintain AGILE SDLC best practices in the team.</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based Data Platform</li><li>Define and influence product strategy</li></ul> Requirements:﻿ <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li></ul>

Responsibilities: <ul><li>Perform the failed valve FA(Failure Assessment)/repair.</li><li>Technical communication with customer/HQ based on valve FA(Failure Assessment) report.</li><li>Perform ERP update for FA/Repair related activities.</li><li>Close work with relevant departments(Customer Service team/Operation team/Sales team/Field Application team)</li><li>Communication/alignment with Service coordinator/Field Service team.</li><li>Perform on-site support to fix field issue if needs be.</li><li>Perform scheduling for the failed valve FA.</li></ul> Requirements: <ul><li>BS/College degree with mechanical engineering, electronic engineering, electric engineering, mechatronics engineering, material science engineering.</li><li>+3yrs experience of CS team/engineering team in SEMI/Display industry.</li><li>Prefer the experience of SEMI/Display capital companies.</li><li>Prefer the experience of vacuum process/valve operation in SEMI/Display industry.</li><li>Technical competence for mechanical/electrical/software.</li><li>Strong customer focus and commitment for customer satisfaction.</li><li>Prefer verbal and written communication skill in Korean and English.</li><li>Demonstrated ability to work in a team-based environment.</li><li>Demonstrated skills in using computer applications (Word, Excel, PowerPoint).</li><li>Strong ownership/mind-set of teamwork, positive mind.</li></ul>

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities:<ul><li>Drive sales growth in the Process Industry within WMFTS India which consist of F&amp;B, Water &amp; Wastewater and Mining.&nbsp;</li><li>Lead by example and develop an inclusive environment where diverse perspectives are accepted and encouraged.</li><li>Develop, articulate, and lead execution of long and short-term goals and strategies.</li><li>Construct and manage the budget around the business plan, own and report on your sector’s P&amp;L.</li><li>Drive growth through facilitation of vigorous customer strategy development, project planning, execution, and tracking.</li><li>Build customer relations through direct meetings in support of account managers.</li><li>Direct price positioning and profit margin.</li><li>Manage and drive team and individual performance development.</li><li>Monitor and review company’s project activities and ensure that they are brought to completion within scheduled period of time and budget</li><li>Provide effective management to organization’s business activities that have to do with its strategic and financial growth</li><li>Create new strategies for marketing and monitoring QC and QA measures</li><li>Build effective relationship with clients so as to maintain good revenue increase for the organization</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Ensure harmonious working environment&nbsp;</li><li>Responsible for training and mentoring staff; motivating them for effective performance for the general growth of the company</li><li>Develop Process Industrial strategies to penetrate the market</li><li>Analyze and explore market trends; identifying new opportunities in assigned region</li><li>Coordinate with other teams like the marketing team to develop plans for launching new products, and implementation</li><li>Coordinate with other heads of departments, integrating objectives and ideas for organizational growth</li><li>Champion initiatives to develop, improve, and resolve issues with critical processes and technologies</li><li>Work with sales team to contribute to business growth.</li></ul> Requirements:<ul><li>Bachelor’s degree in electrical or mechanical engineering, or equivalent experience. This must be from an accredited university or college</li><li>Ability to work under pressure and tight schedule</li><li>Creative thinking – The PI leader should possess the ability to develop and create new ideas, systems, and relationships for the success of the company</li><li>Decision making skills: He/she should have the ability to analyze information and evaluate results in order to make the best decision in solving problems</li><li>Planning skills: – The leader should have the ability to develop specific plans and goals to help in accomplishing tasks efficiently</li><li>Ability to tack complaints and resolve disputes and conflicts</li><li>Motivating skills: The PI leader should be able to encourage and build team spirit among staff, bringing about mutual respect and cooperation</li><li>Lead and communicate effectively with customers and colleagues to build strong relationships.</li><li>He/she must have pleasant personality and display managerial and leadership abilities</li><li>Ability to identify new opportunities and exploit them to the benefit of the company</li><li>He/she should have preferred background in Industrial, F&amp;B, Mining or Water and wastewater industries.</li><li>&nbsp;Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: <ul><li>The Talent Attraction Coordinator performs the end-to-end administrative support for the recruitment processes, including candidate invitations, travel coordination and the application management in Applicant Tracking System, as well as pre-onboarding.</li><li>As a coordinator you closely co-operate with the Talent Attraction Partner on the one side and with the Hiring Manager as well as with candidates to ensure a smooth and professional</li></ul> Addition Responsibilities: <ul><li>Additionally, you will maintain all required actions to pre-onboard new hires with the help of vendor and the local HR and HR Services teams.</li><li>As part of Global Talent Attraction team, you will be responsible to ensure that both, candidate and hiring manager, have all required information at hand and feel comfortable within their respective roles during the recruitment cycle.&nbsp;</li><li>Rely on Coordinators to maintain a high level of accuracy and quality for the processes.</li><li>Review applications and conduct interviews.</li><li>Ensure compliance with institutional hiring policies</li></ul> Requirements: <ul><li>Hiring for highly skilled professionals and therefore need a coordination team that has a sense for people and a strong service orientation.</li><li>You bring 2-5 years of work experience in the administrative support field, ideally in Human Resources and you are fluent in English which is a must.</li><li>Your communication skills are excellent, as you will also partner with (Executive) Hiring Managers.</li><li>You have the passion and mindset to work in an international, industrial oriented environment. You are a creative problem solver and a great team player.</li><li>You are flexible and have an eye for detail and at the same time a strong business acumen with excellent organizational and multi-tasking skills.</li><li>You are motivated and eager to take the initiative working independently as well as in a team.</li><li>You are fit in MS Office applications (esp. Outlook), calendar management and experienced with an Applicant Tracking System (e.g. SuccessFactors).</li><li>You demonstrate high appreciation of our core values: Teamwork, Accountability, Innovation, Inclusion, and Integrity.</li></ul>

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12 she coordinator Jobs found

Team Manager

Service Delivery Manager

Program Manager

TA Coordinator - (12- month contract role)

Reference Standard Coordinator

Engineering Manager

Repair Engineer

QA Tester

National Sales Manager (F&B) – Industrial Pumps

TA Coordinator

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Skills

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Jobtitle

12 she coordinator Jobs found

Team Manager

Service Delivery Manager

Program Manager

TA Coordinator - (12- month contract role)

Reference Standard Coordinator

Engineering Manager

Repair Engineer

QA Tester

National Sales Manager (F&B) – Industrial Pumps

TA Coordinator

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.