Service Coordinator

CTO Representative & IMMEX Program Coordinator

Project Manager - Fitouts

Service Delivery Manager

QA Tester

Senior Application Developer - .NET, SQL

Specialist, DEA Compliance

Responsibilities: <ul><li>Coordinate monthly contract visits (report extraction, customer contact, scheduling, job creation and report distribution).</li><li>Manage off contract maintenance visits and reactive call outs.</li><li>Support service contracts, ensuring compliance with SLAs.</li><li>Assist with accounts receivable/payable processes related to service activities.</li><li>Handling of incoming calls and other communications related to service activities.</li><li>Processing of orders to factories and 3rd party suppliers, administration of payables to suppliers in collaboration with our Singapore-based accounts team.</li><li>Support processing of customer purchase orders, delivery dockets to the warehouse and invoicing of clients through ERP SAP B1.&nbsp;</li></ul> Requirements: <ul><li>Relevant experiences with order processing</li><li>1-3 years’ experience in administration / reception</li><li>Experience as a coordinator within service-related industry</li></ul>

Responsibilities: <ul><li>IMMEX Program Management</li><li>Manage and execute IMMEX import operations (temporary and permanent), including regimes IN, AF, V1, A3, F4, and RT.</li><li>Prepare, validate, and maintain Annex 24 documentation, including Bills of Materials (BOMs) and consumption records.</li><li>Generate and maintain required Annex 30 TXT files in compliance with regulatory standards.</li><li>Monitor and control virtual operations and customs regime changes, ensuring proper approvals and documentation.</li><li>Maintain IMMEX consumption and inventory records, reconcile discrepancies, and support corrective actions.</li><li>Customs &amp; Regulatory Compliance</li><li>Prepare, review, and validate customs documentation (pedimentos), certificates of origin, shipping manifests, and trade documentation.</li><li>Coordinate customs declarations with brokers and regulatory authorities.</li><li>Ensure compliance with Mexican Customs Law, VAT regulations, USMCA provisions, and international trade requirements.</li><li>Support and maintain compliance requirements for AEO / CTPAT certifications.</li><li>Collaborate with internal teams to ensure accurate reporting and process adherence.</li></ul> Requirements: Education <ul><li>Bachelor’s degree in International Trade, Logistics, Supply Chain, Business Administration, or related field (preferred).</li></ul> Experience <ul><li>Proven experience in import/export operations, customs compliance, and IMMEX program management.</li><li>Strong hands-on experience with Annex 24 and Annex 30 processes preferred.</li><li>Experience working with customs brokers, regulatory authorities, and compliance audits.</li></ul> Technical Knowledge <ul><li>Strong knowledge of:</li><li>Mexican Customs Law</li><li>VAT regulations</li><li>USMCA trade requirements</li><li>Tariff classificationAEO / CTPAT compliance standards</li><li>Experience using SAP or equivalent ERP systems, logistics platforms, or OTM tools.</li><li>Ability to reconcile and analyze operational and inventory data across systems.</li></ul> Key Skills <ul><li>IMMEX Program management expertise</li><li>Customs and trade compliance knowledge</li><li>Strong analytical and problem-solving abilities</li><li>Excellent attention to detail and process orientation</li><li>Strong communication and coordination skills</li></ul>

Role Description: <ul><li>This person will be responsible for Business development &amp; Technical Specifications for Fitout product categories (Tile adhesives, Waterproofing, Resilient flooring &amp; Resin flooring) by working with both Fitout companies, Contractors &amp; Sub-contractors.</li><li>The ideal candidate should have experience in handling larger projects with Fitout cos / contractors &amp; should have worked with consultants for specifications. Minimum of 8-10 years of experience in construction chemicals industry with a strong technical background and business development. He/she should have effective communication and project management skills.</li><li>This role will report to VP-Sales &amp; Marketing (Fitout) in Dubai.</li></ul> Responsibilities:&nbsp; 1.Business Development <ul><li>Develop &amp; expand the fit-out and contractor customer base inline with the Business Plan.</li><li>Understand Industry standard &amp; methods and recommend appropriate products &amp; systems.</li><li>Translate market insights into actionable recommendations for product and service improvements.</li><li>Plan &amp; execute trainings &amp; product trials for customers as per their requirements.</li></ul> 2.Specification development: <ul><li>Collaborate with consultants to define clear and comprehensive technical product specification.</li><li>Review and refine consultant deliverables to ensure alignment with project goals for the fit-out companies and their sub-contractors.</li><li>Facilitate and undertake technical presentations with consultants.</li></ul> 3.Sales Management <ul><li>To deliver a profitable value &amp; volume growth across categories&nbsp;.</li><li>Ensure adherence to the commercial policy</li><li>Track &amp; manage multiple Projects through Project management tools with proper reviews and actions to improve.</li></ul> Requirements:	 Experience <ul><li>8–10+ years in construction chemicals/building materials.</li><li>Strong exposure to fit-out project sales and specification selling.</li><li>Experience handling large projects with fit-out contractors and consultants.</li><li>UAE market experience preferred.</li></ul> Technical Exposure (Must Have) <ul><li>Tile adhesives.</li><li>Waterproofing systems.</li><li>Flooring systems (resilient / resin / coatings).</li><li>Application methods and site troubleshooting.</li><li>Technical submittals and approvals.</li></ul> Skills &amp; Competencies <ul><li>Specification-led business development.</li><li>Project pipeline management.</li><li>Stakeholder management across consultants, contractors, applicators.</li><li>Technical presentation skills.</li><li>Commercial acumen.</li><li>Strong communication and coordination skills.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Education <ul><li>Engineering degree (Civil / Chemical / Mechanical )</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities: <ul><li>This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.).&nbsp;</li><li>He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements.&nbsp;</li><li>This position provides input to applications development project plans and integrations.&nbsp;</li><li>He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives.&nbsp;</li><li>This position provides knowledge and support for applications development, integration, and maintenance.&nbsp;</li><li>He/She provides input to department and project teams on decisions supporting projects.</li><li>Performs systems analysis and design.</li><li>Designs and develops moderately highly complex applications.</li><li>Develops application documentation.</li><li>Produces integration builds.</li><li>Performs maintenance and support.</li><li>Supports emerging technologies and products.</li></ul> Requirements: <ul><li>Experience with .NET, C# and SQL Server </li><li>Knowledge and development experience on any WMS Knowledge is preferable.</li><li>Minimum 7 to 10 years of development experience.</li><li>Experience working on Agile Development Methodology&nbsp;</li><li>The primary language for .NET development.</li><li>Experience with version control tools like Git</li></ul>

Role Description:The DEA Compliance Specialist, under general supervision, is knowledgeable on all matters of the DEA as it pertains to pharmaceutical testing, manufacturing and distribution of controlled substances.Those matters include licenses, procurement, and movement of material, production, shipment and destruction.Incumbent should also have the ability to interface with governmental agencies and represent the company as needed.Responsibilities:DEA coordinator for CII –CV controlled substances: manages/coordinates all DEA-related actives at siteReviews and releases daily orders through Suspicious Order Monitoring System (SOMs) and assures compliance with Suspicious Orders Reporting (SORS)Maintains Know your Customer (KYC) informationConducts year‐end and biennial inventory and report ARCOS quarterly reporting & cycle count inventory via DEA websiteCoordinates all movement of controlled substances from manufacturing through analytical testingLiaises with Procurement and DEA regarding import/export of controlled substance and completes necessary paperworkMaintains compliance of all DEA, State, and Board of Pharmacy registrationsCoordinates all controlled substance destruction with QC, Environmental, Health & Safety and Logistic departmentsWorks with Security department to maintain facility upgrades to security systemsPower of Attorney to sign DEA 222 form, responsible for completing, maintaining and tracking all DEA 222 formsResponsible for submitting CII quota applications to DEA; maintain organized DEA files on related activitiesCoordinates and documents DEA audits for sites and issues audit reports to management upon completionRemains current on DEA regs in order to address organization business needsCreates all destruction reports and coordinates pick ups for controlled destruction from MRB, line waste and lab waste.SOPs:Updates associated SOP’s related to job functionsSupporting responsibilities: Back up to State Licensing associateParticipates and represents department at project meetings as requiredRequirements:Education & Experience:Bachelor’s degree in a relevant field required2+ years’ relevant work experienceExperience with IQVIA SOM software preferredWorking knowledge of GMP regulations and compliance issuesStrong knowledge of DEA and FDA regulationsKnowledgeable of production and production planning processes

Skills

Industry

Location

Jobtitle

7 she coordinator Jobs found

Service Coordinator

CTO Representative & IMMEX Program Coordinator

Project Manager - Fitouts

Service Delivery Manager

QA Tester

Senior Application Developer - .NET, SQL

Specialist, DEA Compliance

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

7 she coordinator Jobs found

Service Coordinator

CTO Representative & IMMEX Program Coordinator

Project Manager - Fitouts

Service Delivery Manager

QA Tester

Senior Application Developer - .NET, SQL

Specialist, DEA Compliance

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.