R&D Product Development Engineer - Bengaluru

Staff Simulation Engineer - CFD

R&D/Product Dvl Engineer

Manager, Operations

Product Manager - Laser Processed Components

Senior Product Development Engineer (Mechanical Design)

Principal R&D/Product Development Engineer (Remote)

Staff New Product Development Engineer

Customer Account Manager

Role Description:&nbsp;<ul><li>Design &amp; Development of automotive connector system.</li></ul> Responsibilities: <ul><li>Responsible for mechanical design of Connectors based on customer requirement for TS.</li><li>Responsible to carry out detailed mechanical design work including 3D modelling, Proposal /detail drawings for costing / production, initiating simulation and prepare design verification / product validation plan per requirement.</li><li>Responsible for choosing standard parts, features, material as per internal guidelines which would meet the internal / customer target process and cost.</li><li>Responsible for preparing and presenting design reviews per manufacturability, update design per suggestion and keep record.</li><li>Responsible for carrying out design change requests in a timely manner / own the product responsibility&nbsp;</li></ul> Requirements: <ul><li>B.E/B. Tech in Mechanical Engineering (equivalent) / Diploma with Post graduation&nbsp;</li><li>Knowledge about various phases of product realization / product development.</li><li>Knowledge of state-of-the-art design tools such as Creo / CAD tools,</li><li>Basic knowledge in manufacturing process (Machining, Molding, Stamping, Plating, etc.,)</li><li>Following are added advantage - Geometric Dimension &amp; Tolerancing (GD&amp;T), GPS, Electrical &amp; Electronic Components design and Development.</li><li>1-4 years of experience in Concept Design and Development of products preferably in plastic and stamped parts.</li><li>Good knowledge in Creo software / CAD tools, PDM windchill / Similar,</li><li>Basic knowledge about Tolerance stack-up and GD&amp;T / GPS</li><li>Basic knowledge on Plastics &amp; Sheet Metal components will be added advantage.</li><li>Good Conceptual, problem solving and Analytical Skills.</li><li>Ability to communicate effectively and accurately across multi-cultural groups.</li><li>Excellent Communication and Presentation skills.</li></ul>

Role Description: <ul><li>Executes complex simulations in CFD and Thermal to optimize design and manufacturing.</li><li>Develops complex Multiphysics simulation methods that meets design requirements in thermal management of Electronic Systems, especially in high-speed transceivers, connectors, and their assemblies.</li></ul> Responsibilities: <ul><li>Leading the development and implementation of complex Thermal simulation models to optimize manufacturing, designs or processes.</li><li>Perform calculation &amp; simulation on temperature distribution over system.</li><li>Conducted thermo-mechanical and structural simulations to support design optimization, material selection, and validation from concept to production.</li><li>Proficient in simplifying complex CAD geometries for efficient structural and thermal simulation analyses</li><li>In-depth knowledge of mechanical design, conductive, convective, &amp; radiation heat transfer, and fluid flow mechanics.</li><li>Collaborate with designer, manufacturing, and testing teams to correlate CFD &amp; Thermal Simulation results with physical testing</li><li>Experience with DOE (Design of Experiments) and optimization techniques.</li></ul> Requirements: <ul><li>BE/ B.Tech (Mechanical)</li><li>M Tech (Mechanical) (preferred)/ PHD</li><li>Knowledge of products, design processes and methodology.</li><li>Proficiency in state-of-the-art&nbsp;</li><li>Proficiency in use of MS Office tools.</li><li>Knowledge of associated manufacturing processes (molding, stamping, plating, crimping &amp; assy).</li><li>Knowledge about the Soldering, crimping &amp; welding technologies.</li><li>Knowledge on technical paper publications &amp; applying for patents.</li><li>8- 12 years of industry experience.</li><li>Expertise in Ansys Workbench.</li><li>Experience on connector products (Plastic and Sheet Metal parts).</li><li>Knowledge on material science (Metals, Resins &amp; hyper elastic material) and implement for simulation.</li><li>Correlation of Test and simulation data / results.</li><li>Expertise on CAE tools, Optimization techniques, and testing methods.</li><li>Implementing of LEAN / 6 Sigma / Kaizen techniques to live projects.</li></ul>

Responsibilities: <ul><li>Technical communication to customer, confirm customer application and technical requirement</li><li>Translate customer’s requirement into engineering specification and provide new product design solution in time</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, product specifications, application specifications, DFMEA, DVPR, SC/CC list etc.&nbsp;</li><li>Lead the design review for compliance with engineering principles, high voltage standards, customer contract requirements, verification and related specifications.</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility.&nbsp;&nbsp;</li><li>Leads DV/PV test, responsible for resolving product design and test problems.&nbsp;&nbsp;</li><li>Responsible for FAI review, work with project team to release product in time.&nbsp;</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the preproduction stages of new product</li></ul> Requirements:﻿ <ul><li>Education: Bachelor’s degree or above in Mechanical Engineering or equivalent majors.</li><li>3 years of relevant mechanical engineering work experience with electrical components, Motor vehicle connector design.</li><li>Working knowledge in industry standard (USCAR LV214,LV215，USCAR 2.0 ) and related product application</li><li>Knowledge in relevant mechanical design and development, including but not limited to, resin and metal material selection, fundamentals of statics, DFMEA, product qualification, etc.</li><li>Expert in 3D Design Applications (such as Creo, Spaceclaim, etc.)</li><li>Proficient in geometric dimensioning &amp; tolerancing (GD&amp;T). Proficient at limit and fit analysis including statistical tolerance analysis.</li><li>Proficient in developing and writing design objectives for product specifications</li><li>In depth knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.) with experience driving Design for Manufacturing (DFM)</li><li>Fluent in English (both verbal and written) to facilitate global communication both internally and with external customers.</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Optimistic when facing difficulties and team work spirit</li></ul>

Role Description:&nbsp; <ul><li>The purpose of this job is to oversee the production schedules in accordance with approved production instructions, standard operating procedures, while utilizing cGMP for the preparation of commercial product.</li><li>Monitor and document in a periodic performance review the performance of the production staff. Identify opportunities for process and equipment improvements.</li><li>Mentor staff and set goals and objectives for the production personnel.</li></ul> Responsibilities: <ul><li>Manufacturing Operations Management</li><li>Assure the accurate execution of cGMP/DEA documentation relative to manufacturing and packaging activities.</li><li>Assure the accurate manufacturing of bulk drug product for delivery to primary packaging without deviation.</li><li>Assure the accurate packaging of drug product in approved primary packaging components without deviation</li><li>Assure the accurate sampling of raw material and the packaging of samples for shipment as appropriate to contract testing laboratories.</li><li>Assure the accurate assessment of component inventory and reconciliation.</li><li>Assure staff training requirements are established and complete prior to the performance of process or procedure.</li><li>Assure the accurate performance of basic routine preventive maintenance of equipment and facility cleaning activities by operators.</li><li>Establish performance Goals and Objectives based on facility needs and High Corporate Standards.</li><li>Complete routine performance evaluations of staff, and recommend growth opportunities.</li><li>Assure adherence to established production schedules and monitor production performance as determined by the Plant Director.</li><li>Monitor the general safety of staff and assure safe work practices are followed by all site personnel.</li></ul> Requirements: Education &amp; Experience <ul><li>Undergraduate Degree in Pharmacy, Engineering, or equivalent in training and experience.</li><li>10 years’ experience in a pharmaceutical manufacturing environment.</li><li>Prior cGMP experience in a pharmaceutical production environment is necessary. 3-5 years’ previous supervisory experience required.</li><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li></ul> Knowledge&nbsp; <ul><li>Knowledge of workplace health and safety requirements for applicable hazardous substances.</li><li>Must be able to demonstrate a high degree of understanding in the cGMP practices.</li><li>Must be able to demonstrate a high degree of understanding in the controlled drug substance regulations.</li><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li></ul> Skills &amp; Abilities <ul><li>Demonstrate knowledge of the current good manufacturing practices.</li><li>Ability to convey information clearly and concisely to both individuals and groups.</li><li>Ability to troubleshoot manufacturing processes, write investigations and complete documentation.</li><li>Ensure adequate staffing and efficient workflow and provide reports and data on manufacturing activity.</li></ul> Physical Requirements	 <ul><li>This position requires working with or around hazardous substances, and is subject to work restrictions and precautions as set forth in the Safety Data Sheet, provided to all affected employees.</li><li>Ability to don personal protective equipment, if necessary. Able to walk the production floor.</li><li>This position requires working with or around hazardous substances, and is subject to work restrictions and precautions as set forth in the Safety Data Sheet, provided to all affected employees.</li><li>Ability to don personal protective equipment, if necessary.</li><li>Able to walk the production floor.</li></ul>

Responsibilities: Market Sensing &amp; Strategy Development <ul><li>Understand and articulate market and industry trends, demand drivers, customer needs, and competitive landscape.</li><li>Define application and market segment–specific value propositions that beat competition.</li><li>Develop product roadmaps and manage product lifecycle that aligns with business strategy.</li><li>Design go-to-market strategy, inclusive of channel strategy and partnerships.</li></ul> Develop Business Plan <ul><li>Define resource and investment needs necessary to execute the product roadmap and growth strategy.</li><li>Work cross-functionally to define sales, R&amp;D, and operations strategies and goals, in line with financial goals. Build consensus on specific tasks.</li><li>Establish pricing policy aligned with business and product strategy.</li><li>Develop the annual operating plan (Sales and gross or standard margin).</li></ul> Execution – New Product Development &amp; Launch <ul><li>Be the opportunity champion for development projects – exercise thought leadership to drive product innovation.</li><li>Plan product launches, including the development of marketing and sales plans, and competitive, market-based pricing.</li><li>Provide demand forecast inputs to S&amp;OP.</li></ul> Execution – Growth and Product Lifecycle Management <ul><li>Manage P&amp;L for the portfolio to deliver sustained profitable growth, with a strong bias for action.</li><li>Enable sales teams for pipeline growth and conversion through training, value-proposition development, customer engagement, etc.</li><li>Manage special price requests and ongoing competitive benchmarking.</li><li>Track progress to the business plan and be the champion for resolution of product issues and gaps (e.g., quality, delivery, etc.).</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree; advanced business degree (MBA) preferred.</li><li>8+ years of product management, sales, business development or relevant P&amp;L management experience.</li><li>Metal laser processing product experience in industrial markets or Medical, highly preferred.</li><li>Experience in Medical devices sector with OEMs or Tier 1 supplier, highly preferred.</li><li>Managing and motivating others, and building high-performing teams cross-functionally.</li><li>Strong business acumen and able to navigate technically complex concepts.</li><li>Creative and innovative thinker able to provide input on the development of the product strategies and relevant business plans with the ability to execute.</li><li>Proven ability to multi-task and drive results in a dynamic, high-paced environment.</li><li>Strong interpersonal, planning, organization, and teamwork skills.</li><li>Ability to influence cross functional teams both internally and externally.</li><li>Advanced presentation skills with the ability to effectively communicate complex concepts to foster understanding and acknowledgement of critical information both up and down the organization.</li></ul>

Responsibilities: <ul><li>Design part and assemblies to meet mechanical and environmental requirements while embodying the most cost-effective solutions possible.&nbsp;</li><li>Ensure designs implement proper technologies while meeting manufacturing, cost, and timing goals.</li><li>Work directly with customers, and internal teams to identify requirements, establish design expectations, and meet agreed upon design, performance, and goals for projects.</li><li>Maintain project timelines to ensure all key deliverables are met.</li><li>Coordinate activities to accomplish prototype and pilot production runs to mature the design of components and assemblies and meet customer needs for finished material.</li><li>Coordinate project activities to ensure smooth release of products into manufacturing meeting customer requirements and established timelines.</li><li>Perform risk assessment tests and use results to improve design and reduce risks before reaching manufacturing.</li><li>Maintain leading-edge technical proficiency and stay abreast of new trends and scientific developments in fields affecting the mechanical sciences.</li><li>Product testing/ qualification to ensure meeting product requirements &amp; write technical reports on significant findings.</li><li>Work with departments in obtaining samples and test data and provide with information to prepare datasheet/ customer drawing.</li></ul> Requirements: <ul><li>Bachelor’s degree on Mechanical Engineering or equivalent discipline.</li><li>At least 5 years of work experience in a product design.&nbsp;&nbsp;</li><li>Antenna or RF experience a plus.</li><li>Capable of manipulating CAD modeling tools, Creo preferred.</li><li>Creo/ANSYS Simulation experience is a plus.</li><li>PDM Windchill experience will be added advantage.</li><li>A solid understanding of mechanical designs including GD&amp;T, structural mechanics and manufacturing process on sheet metal stamping, injection molding, die casting, printed circuit boards and assembly.</li><li>SixSigma methodologies or other strong data analytics background is a PLUS</li><li>Good verbal and written communication skills in English.</li><li>Works well in a Team environment.</li><li>Ability to work in a global environment, able to collaborate with individuals across geographies.</li><li>Complete technical documents, including design specification, test report, engineering presentation.</li><li>Proficiency in Excel and Powerpoint.</li></ul>

Responsibilities: <ul><li>Lead the development of sockets, high-speed connectors, and cable assemblies from market definition to production release.</li><li>Collaborate with cross-functional teams (sales, applications, field engineers, project managers) to translate Voice of Customer (VOC) into technical concepts and specifications.</li><li>Conduct feasibility studies and generate design concepts.</li><li>Perform mechanical and thermal simulations.</li><li>Present design evaluations and proposals to customers.</li><li>Create detailed 2D/3D designs, DFMEA, and tolerance analyses.</li><li>Build and validate prototype samples.</li><li>Finalize product qualification and specifications.</li><li>Provide ongoing technical support to Operations, Quality, and Production teams.</li><li>Manage Engineering Change Notifications (ECN) and Product Change Notifications (PCN).</li><li>Maintain system-level understanding of customer applications and integrate solutions into the design process.</li><li>Drive projects through the LEANPD stage-gate process to ensure timely delivery of high-quality, cost-effective solutions.</li><li>Coordinate with manufacturing, procurement, and external suppliers to align with technical, quality, and cost targets.</li><li>Generate and manage all necessary technical documentation including design drawings, engineering changes, and design history files.</li><li>Support post-launch activities and continuous improvement initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience.</li><li>10+ years of relevant mechanical engineering experience involving:</li><li>Electrical components and devices.</li><li>Mechanical structure design.</li><li>Manufacturing tooling development (stamping, molding, assembly, plating).</li><li>Manufacturing process development.</li></ul> Strong knowledge in: <ul><li>Socket, connector, and cable assembly design.</li><li>Material selection.</li><li>Tolerance analysis.</li><li>DFMEA.</li><li>Product qualification.</li></ul> Expertise in 3D CAD applications (preferably Creo), including: <ul><li>3D solid modeling (sheet metal).</li><li>2D drawings.</li><li>PDM Link Data Manager.</li><li>General understanding of SpaceClaim, SolidWorks, or other conceptual design tools.</li></ul> Advanced proficiency in: <ul><li>Geometric Dimensioning &amp; Tolerancing (GD&amp;T).</li><li>Limit and fit analysis including statistical tolerance analysis.</li><li>Finite element analysis tools (e.g., Ansys, Workbench) for elastic and plastic behavior of metals.</li></ul> Proven ability to: <ul><li>Develop and write design objectives and technical product specifications.</li><li>Lead product development from concept to production.</li><li>Provide technical leadership across the full product lifecycle.</li></ul> In-depth knowledge of manufacturing processes: <ul><li>Machining, molding, stamping, plating, assembly.</li><li>Best practices in Design for Manufacturing (DFM).</li><li>Solid understanding of competitive product landscape and intellectual property considerations.</li><li>Fluent in English (verbal and written) to support global communication.</li><li>Comfortable working in a global, cross-functional team and across time zones.</li><li>Strong analytical and problem-solving skills; able to make data-driven decisions with minimal supervision.</li><li>Proficient in MS Office tools: Word, Excel, PowerPoint, Outlook, Teams, etc.</li></ul>

Role Objective: <ul><li>Responsible for Power Solution product development, which is majorly used for data communication or Hyperscale computers.&nbsp;</li><li>Provide customer innovation solutions as well as manage the engineer documents following our clients system procedure.</li></ul> Responsibilities: <ul><li>Collaborate with cross-functional teams to design, develop, and launch new power connector and cable assembly solution products for data center applications.</li><li>Provide leadership and manage the complete product development life cycle (starting from the voice of the customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustenance till product end of life)</li><li>Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), and make engineering evaluation/proposal to the customer.</li><li>Follow LEANPD Project Process to support the project team from the PDE perspective to complete the Project (NPI or Sustaining) on time, with quality, and within budget. Drive the development and release of products, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Develop and manage product documentation, including product requirements, design documents, and test plans/reports.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all technical, quality, and cost objectives.</li><li>Work closely with suppliers to identify and qualify new components and technologies.</li><li>Conduct thorough design verification and validation testing to ensure the product meets the required specifications.</li><li>Collaborate with manufacturing teams to ensure a smooth transition to production.</li><li>Mentor and guide junior engineers and technicians to develop their skills and knowledge.</li><li>Conduct competitive analysis and market research to identify opportunities for innovation and differentiation.</li><li>Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams.</li><li>Maintain a System level understanding of customer application and the product design/concept necessary for providing a solution to the customers’ expectations.&nbsp;</li><li>Technical support to customer, sales, PM, and plant team. Conduct necessary tests, engineering analysis, troubleshooting, and verification.&nbsp;</li><li>Introduce breakthrough technologies by partnering technically with our customers worldwide and with our Global competency centers to enhance business revenue &amp; growth.&nbsp;</li><li>Apply engineering best practices to reduce cost and sustain existing products to meet customer’s cost targets.</li></ul> Requirements: Education/Knowledge: <ul><li>Bachelors or Masters degree in Mechanical or Electrical Engineering.</li><li>Strong understanding of mechanical and electrical engineering principles.</li><li>Experience with product development processes, including design, prototyping, and testing.</li><li>Strong problem-solving skills and ability to work independently or as part of a team.</li><li>Excellent written and verbal communication skills.</li><li>Experience with data center technology and connectors/cable assembly is a plus.</li><li>Project management skills and ability to manage multiple projects simultaneously.</li><li>Knowledge about various phases of product realization and product development</li><li>Knowledge of state-of-the-art design tools such as 3D Computer Aided Design (CAD), modeling, Geometric Dimension &amp; Tolerancing (GD&amp;T), electrical &amp; electronic design, and Simulation</li><li>Knowledge of manufacturing process (machining, molding, stamping, plating, etc.)</li><li>Knowledge of material (metal/plastic) properties will be a plus.</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D…) will be a plus.</li></ul> Critical Experience: <ul><li>Minimum of 10 years of experience in product development, preferably in the technology industry with a minimum of 5 years in the Cable Assembly or connector related.</li><li>This highly technical position requires an individual who can work independently.</li><li>Experience in product compliance certification ( Product, Safety, Environmental substance control)</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM).</li><li>Capability and experience in presentation on products, solutions, and technologies.</li><li>Previous experience in working in high-performing multi-disciplinary global engineering teams.</li></ul> Competencies: <ul><li>Technical capabilities: Expert functional/domain knowledge</li><li>Application Engineering: Ability to understand customer requirements &amp; offer engineering solutions</li><li>Engineering management across cross-functional teams: Developing technical roadmaps to align with market direction &amp; communicating it across business units, management &amp; customers to share applicable technology</li><li>Working together with the global team.</li><li>Optimizing engineering &amp; innovation: Defining &amp; managing IP strategy &amp; constantly improving products through R&amp;D</li><li>Building people capability: Training and mentoring engineers with the necessary skill set, assuring succession &amp; workforce planning &amp; organizational capability</li><li>Quality controller: Ability to assure quality for services, labels &amp; labs</li></ul> Motivational/Cultural Fit: <ul><li>Passion for technology</li><li>Talent development</li><li>Good communication skills and proactively communicate with team members and Customers</li><li>Effective planning &amp; Prioritization</li><li>Problem solving and Results driven</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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9 sheet metal Jobs found

R&D Product Development Engineer - Bengaluru

Staff Simulation Engineer - CFD

R&D/Product Dvl Engineer

Manager, Operations

Product Manager - Laser Processed Components

Senior Product Development Engineer (Mechanical Design)

Principal R&D/Product Development Engineer (Remote)

Staff New Product Development Engineer

Customer Account Manager

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9 sheet metal Jobs found

R&D Product Development Engineer - Bengaluru

Staff Simulation Engineer - CFD

R&D/Product Dvl Engineer

Manager, Operations

Product Manager - Laser Processed Components

Senior Product Development Engineer (Mechanical Design)

Principal R&D/Product Development Engineer (Remote)

Staff New Product Development Engineer

Customer Account Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.