Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

QA Associate II

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Role Description: <ul><li>As a Senior Field Applications Engineer (FAE) at our client, you will be the technical face of ICT new technology connector solutions.</li><li>You will partner closely with account managers, product managers and end customers to drive new business through engineering and design-in support.</li><li>This role bridges our client products and customer designs, guiding requirements discovery, product selection, specification, and validation.</li><li>Core focus areas: e-mobility, high-speed data connectivity, low voltage and electromechanical solutions.</li><li>You will capture Voice of Customer insights to influence roadmaps and identify application opportunities.</li></ul> Responsibilities: <ul><li>Partner with account managers to support customers with engineering and design-in guidance.</li><li>Translate application requirements into connector and interconnect solutions.</li><li>Lead technical discussions in customer engagements.</li><li>Support specification and validation activities.</li><li>Capture Voice of Customer, market trends, and competitive benchmarks.</li><li>Support events like customer Techdays and trade shows.</li><li>Manage multiple stakeholders and collaborate cross-functionally with sales, product management, and engineering.</li></ul> Requirements: Experience Required: <ul><li>5+ years of experience in applications engineering, FAE, or technical sales.</li><li>Engineering degree preferred (Mechanical, Electrical, or similar STEM discipline).</li><li>Experience with connectors/interconnect systems preferred.</li><li>Strong customer-facing communication and influencing skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul> Additional Qualifications <ul><li>Strong technical knowledge of connectors and cable assemblies.</li><li>Experience translating customer requirements into product specifications.</li><li>Exposure to e-mobility, high-speed data, and electromechanical systems.</li><li>Experience with Voice of Customer and competitive benchmarking.</li><li>Strong organizational and stakeholder management skills.</li><li>Willingness to travel.</li></ul>

Responsibilities: <ul><li>Drive Ent to end Supply Chain role for assigned product portfolio across globe with manufacturing plants, subcontractors and suppliers.</li><li>Ensure the availability of Finish Goods and raw materials in the supply chain, as scheduled, and the maintenance of inventory at the established levels. </li><li>They coordinate and integrate the flow of materials and information among suppliers, manufacturers, distributors and customers, identifying opportunities for improving efficiency, effectiveness and capabilities of the supply chain. </li><li>Resources are focused on continuous improvement of the supply and service level as well as the stock healthiness, benchmarks to monitor actual performance against goals and definition of Root causes to drive improvement.</li><li>Actively participate in the Sales and Operations Planning (S&amp;OP) process providing the supply status, reviewing the demand outlook, and helping to create the S&amp;OP recommendations that is reviewed and approved by the Business, then drive execution of supply plan.</li><li>Help secure end to end alignment of the Signals – Guarantee effective communication upstreams of the Supply Plan / Built plan to follow from the factories and assess / identify constraints Mid Long run.</li><li>Propose and design Scenarios planning to help decisions making</li><li>Managing phase In / Phase Out process execution from a planning perspective on dedicated part of the portfolio</li><li>Manage End to end inventory performance and the identification of revenue risks and opportunities, supporting the decision-making process for potential trade-offs, including allocation of capacity.</li><li>Being a focal point to the Business/Category and market communication on status of supply, assurance of supplies, escalations, and allocation management working closely with Business Customer Care teams, Business Demand Planning Teams as well as the DC logistics teams.</li><li>Driving continuous improvement for owned key performance indicators such as Complete and On Time, Inventory, revenue realization, Order to Cash Lead time, Forecasting Accuracy Lead continuous improvement of trade compliance, Lead and coordinate cross-functional supply chain transformation projects from assessment through execution and stabilization.</li><li>Identify operational gaps, process inefficiencies, organizational constraints, and systemic risks across logistics and supply chain operations.</li><li>Drive structured problem-solving initiatives focused on service improvement, inventory optimization, logistics efficiency, and operational execution.</li><li>Establish Supply Chain governance standards, project tracking mechanisms, escalation processes, and executive reporting cadence.</li><li>Monitor KPIs and operational performance indicators to identify trends, gaps, and improvement opportunities.</li><li>Lead workshops, Kaizen events, operational reviews, and transformation discussions with cross-functional stakeholders.</li><li>Ensure accountability and follow-through on action items, project deliverables, and implementation milestones.</li><li>Drive change management initiatives to support adoption of new processes, organizational structures, and operational standards.</li><li>Provide executive-level visibility through structured reporting, performance summaries, and leadership presentations.</li><li>Promote standardization, scalability, and continuous improvement across regional and global supply chain operations.</li></ul> General <ul><li>Data Analysis: Conduct thorough data analysis to identify trends, patterns, and opportunities for improvement.</li><li>Stakeholder Collaboration: Work closely with cross-functional teams, including procurement, operations, and finance, to achieve project goals.</li><li>Reporting and Documentation: Prepare regular reports and documentation to track progress and communicate results to senior management.</li><li>Ensure process adherence and follow - up with ground team to provide an unparalleled delivery experience to customers/ cross functional teams</li></ul> Requirements: <ul><li>Bachelor or master’s degree in Supply Chain, Logistics, Business Administration or related field from a Tier-1 college.</li></ul> Professional Experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Strong knowledge of US Export Control &amp; CN IM/EX laws and regulations.</li><li>10+ years in supply chain/material planning within manufacturing or OEM</li><li>Minimum 3+ years in a leader role</li><li>Strong skills in planning, forecasting, inventory control, and data analysis</li><li>Proven leadership, stakeholder management, and problem-solving abilities</li><li>Experience working in a fast-paced, global environment</li><li>Good English communication (verbal and written).</li><li>High level understanding of supply chain concepts- Network, Transportation, Warehousing &amp; Inventory etc.</li><li>Prior working knowledge in Analytics using Analytic tools is a Must</li><li>Must have- Excellent MS PowerPoint and Excel skills</li><li>Preferable- Power Bi, Tableau, SAP, SQL</li><li>APICS, Lean certification, IBF or equivalent certification is a plus</li></ul> Special Qualifications, Knowledge &amp; Skills <ul><li>Ability to perform multiple tasks, adjust quickly in short time frame with limited direct supervision.</li><li>Ability to create rapport with others and build a team environment</li><li>Ability to work flexible hours if necessary</li><li>Can apply first principles thinking to solve problems, Self-motivated and bias for action/ ownership</li><li>Strong written and verbal communication , organizational , motivational and time management skills</li><li>Excellent Facilitation skills</li><li>Want to work with some really smart people , and still raise the bar for all of us</li></ul>

Responsibilities: <ul><li>Builds relationships with regional operations leadership team to understand the business needs and talent requirements to meet the organizations goals.</li><li>Provides advice and counsel station leadership on policy and/or collective bargaining agreement interpretation, FLSA, FMLA, ADA, reasonable accommodations, etc.</li><li>Leads the investigative process related to employee matters.&nbsp;This includes conducting fact finding investigations related to any EEO type charges including developing position statements and providing guidance to operational leaders with developing and reviewing charges in discipline/discharge matter.</li><li>Partners with the Talent Acquisition team to provide field support in the recruitment initiatives of the region, collaborates with departmental managers to forecast staffing needs and understand skills and competencies required for openings.</li><li>Provides field support for learning &amp; development programs and initiatives, in partnership with Talent Development.</li><li>Provides field support for the performance management process through the tools and direction provided by Talent Development, including goal setting, constructive feedback and timely performance evaluations.</li><li>Collaborate with HR functions to support change management strategies related to the implementation of major initiatives.</li><li>Maintains compliance and knowledge of labor and employment laws, regulations including trends, best practices, and regulatory changes.</li><li>Performs other duties as assigned.</li></ul> Requirements: <ul><li>Excellent verbal and written communication skills, including the ability to facilitate discussions and/or present to large groups.</li><li>Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Ability to identify trends and measure results using data, insight, critical thinking and strategic problem-solving skills</li><li>Ability to prioritize tasks and to delegate them when appropriate.</li><li>Ability to act with integrity, professionalism, and confidentiality.</li><li>Experience working in a multicultural, diverse environment.</li><li>Ability to successfully partner with leaders at all levels.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Proficient with Microsoft Office Suite or related software.</li><li>Proficient with or the ability to quickly learn the organization’s HRIS and TM systems.</li><li>Ability to travel overnight on short notice.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at times.</li><li>Must be able to access and navigate each department at the organization’s facilities</li><li>Bachelor’s degree in Human Resources, Business Administration, or related field</li><li>7+ years’ HR Generalist, HR business Partner experience.</li></ul>&nbsp;Preferred Experience <ul><li>HR Leadership Experience</li><li>Prior experience in logistics, distribution, manufacturing, retail or other related environment.</li><li>Experience in a unionized environment</li><li>SHRM-CP, PHR, or SHRM-SCP, SPHR</li></ul>

Role Description: <ul><li>We are seeking an experienced Lead Quality Automation Engineer to join our growing Quality Engineering practice in Leeds.&nbsp;</li><li>This role is suited to a highly technical Quality Engineer who enjoys solving complex engineering challenges while working directly with clients across multiple industries.&nbsp;</li><li>You will play a key role in designing automation solutions, driving engineering best practices, mentoring team members, and helping organisations modernise their quality engineering capabilities.&nbsp;</li><li>As a Lead Quality Automation Engineer, you will remain hands-on with automation development while providing technical leadership across delivery teams.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Design, develop and maintain scalable automated testing frameworks for enterprise applications.&nbsp;&nbsp;</li><li>Deliver high-quality automation solutions using modern testing tools and object-oriented programming languages.&nbsp;&nbsp;</li><li>Work collaboratively with software engineers, architects, product owners, and business stakeholders throughout the software development lifecycle.&nbsp;&nbsp;</li><li>Champion Shift-Left Quality Engineering practices by embedding testing early in the development process.&nbsp;&nbsp;</li><li>Analyse application source code to identify defects, improve test coverage, and support overall software quality.&nbsp;&nbsp;</li><li>Contribute to Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable efficient automated testing.&nbsp;&nbsp;</li><li>Apply AI-assisted engineering tools and Generative AI technologies to improve testing efficiency and engineering productivity.&nbsp;&nbsp;</li><li>Provide technical leadership, mentoring, and guidance to junior engineers and project teams.&nbsp;&nbsp;</li><li>Support clients in adopting modern Quality Engineering practices and continuous improvement initiatives.&nbsp;&nbsp;</li><li>Participate in technical discussions, solution design, and engineering governance activities.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Proven experience in Quality Engineering and Test Automation within enterprise environments.&nbsp;&nbsp;</li><li>Hands-on experience developing and maintaining automation frameworks.&nbsp;&nbsp;</li><li>Strong programming experience in one or more object-oriented languages such as Java, Python, C#, JavaScript, or TypeScript.&nbsp;&nbsp;</li><li>Experience with modern automation frameworks such as Playwright, Selenium, or equivalent.&nbsp;&nbsp;</li><li>Experience working with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform.&nbsp;&nbsp;</li><li>Good understanding of Continuous Integration and Continuous Delivery (CI/CD) principles.&nbsp;&nbsp;</li><li>Experience working with AI productivity tools such as GitHub Copilot, Claude, or similar technologies.&nbsp;&nbsp;</li><li>Strong understanding of software development lifecycle (SDLC) and Shift-Left Testing methodologies.&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills with the ability to work directly with clients.&nbsp;&nbsp;</li><li>Demonstrated ability to work independently while managing multiple priorities.&nbsp;&nbsp;</li></ul> Preferred Qualifications&nbsp; <ul><li>Commercial experience implementing Generative AI solutions within Quality Engineering.&nbsp;&nbsp;</li><li>Experience working within consulting or professional services organisations.&nbsp;&nbsp;</li><li>Knowledge of Agentic AI concepts.&nbsp;&nbsp;</li><li>Familiarity with LangChain and LangGraph.&nbsp;&nbsp;</li><li>Experience mentoring engineers and providing technical leadership.&nbsp;&nbsp;</li><li>Exposure to both public and private sector projects.&nbsp;&nbsp;</li></ul> Personal Attributes&nbsp; The successful candidate will demonstrate:&nbsp; <ul><li>Strong analytical and problem-solving skills.&nbsp;&nbsp;</li><li>Excellent verbal and written communication abilities.&nbsp;&nbsp;</li><li>Adaptability in fast-paced consulting environments.&nbsp;&nbsp;</li><li>A continuous learning mindset with evidence of ongoing professional development.&nbsp;&nbsp;</li><li>A collaborative approach with the ability to influence technical and non-technical stakeholders.&nbsp;&nbsp;</li></ul> Working Arrangement&nbsp; <ul><li>This role follows a hybrid working model with an expectation of approximately two to three days per week onsite, depending on client requirements.&nbsp;</li><li>Some travel to client locations may be required.&nbsp;</li></ul> Security Requirements&nbsp; <ul><li>Candidates must either hold Security Clearance (SC) or be eligible to obtain SC Clearance in accordance with UK Government requirements.&nbsp;</li></ul>

Responsibilities: <ul><li>The person to lead and drive the day-to-day activities that are part of SA stream, working closely with various internal stakeholders, internal technology teams as well as the vendor.&nbsp;</li><li>As Murex ERM consultant, will be part of application development team for Murex VaR module</li><li>Work with different IT teams across infrastructure, and other divisions to deliver system solutions for the business.</li><li>Build a strong relationship and manage expectations with users and stake holders.</li><li>Oversee SA pool and align team (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to Functional delivery.</li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification will be advantageous although not mandatory</li><li>6-9 Years of experience in Murex Market risk Domain (VaR, Greeks, Sensitivities Stress-testing and attribution of Risk P&amp;L)</li><li>Deep understanding of Murex VaR module (historical simulation, back testing, PL VaR)</li><li>The ideal candidate should be a senior analyst with team management &amp; stakeholder management skills with experience in trading/Risk system support/development.</li><li>Experience in major upgrade project in Risk domain.</li><li>Experience in creating test cases Mx.3 version</li><li>Experience in MRA is required</li><li>Familiarity with MRE is required.</li><li>Good understanding of Murex VaR DataModel</li><li>Deep understanding of Greeks and sensitivities and trade attributes commonly used for Market Risk calculations</li><li>Fluent in using simulations and viewers</li><li>Strong business domain knowledge in Global Markets and Group Risk</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>The person to perform day-to-day activities that are part of L3, QR or project in the datamart Murex module.&nbsp;</li><li>Also working closely with various leads &amp; internal technology teams as well as the vendor.&nbsp;</li><li>Translate business requirements into scalable technical solutions.</li><li>Perform root cause analysis of production incidents and implement permanent corrective actions.</li><li>Develop automated reconciliation and validation processes to ensure data accuracy and completeness.</li><li>Implement data quality controls, exception handling, and audit mechanisms within reporting solutions.</li><li>Prepare technical specifications, solution design documents, deployment guides, and operational documentation.</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification will be advantageous although not mandatory</li><li>Strong Murex skills (Datamart)</li><li>The ideal candidate should be a Senior analyst with datamart skills and experience in trading/Risk system support/development</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>6-9 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in service-oriented technologies</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li><li>Sound understanding of datamart module: datamart design, Optimization, Downstream and interface reporting work experience, regulatory reporting experience.&nbsp;</li><li>Should have worked on migration projects and enhancements.&nbsp;</li><li>Good understanding of liquation, simulation based and accounting based reports.</li></ul>

Responsibilities: <ul><li>Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan &amp; collaborate across different application teams to manage technical and functional dependencies of the solution</li><li>Plan, monitor and manage risks/issues related to technical delivery. Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to Project Manager (PM)/ Program Manager</li><li>Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements</li><li>Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards</li><li>Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results</li><li>Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Own the delivery plan. Escalate issues that impact project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the project. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Strong technical knowledge and/or platform knowledge (Data Analytics)</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>More than 3 years leadership experience in managing IT delivery teams</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)</li><li>Good understanding and experience in software development cycle</li></ul>

Role Description: <ul><li>The Quality Associate I, Operations is responsible for actively participating in “on the floor” Quality activities during product manufacturing and/or packaging. Quality activities include product sampling and inspection, area clearance to confirm process readiness, non-conforming event support to resolve in-process issues, and process validation and qualification activities.</li><li>Communicates to multiple departments and supervision to provide timely process and issue updates.&nbsp;</li><li>Identifies and escalates issues or problems to appropriate supervision.</li><li>Participates as a team member on cross-functional teams. Participates in reviews and structured processes for continuous improvement</li></ul> Responsibilities: <ul><li>Performs physical inspection of in-process and finished product samples as assigned and according to the production schedule.</li><li>Collects samples from manufacturing and packaging according to the defined Batch Production Record and procedure requirements.</li><li>Is competent in all relevant processes (weighing, compounding, mixing, packaging, granulation, compression, coating, Liquids Mfg. and Batch Transfer, Creams &amp; Ointments Mfg. and Batch Transfer, Packaging, etc.) Follows internal processes related to controlled substances.</li><li>Performs GMP-related verifications including area, equipment and line clearances, cleaning, room inspection, material verification, etc. according to procedures</li><li>Actively participates in process validation and equipment qualification activities.</li><li>May execute computer data entries in SAP, Leucine, LIMS, and department databases.</li><li>Sampling and inspection of raw materials, packaging components, in-process, bulk, and finished drug product during manufacturing and packaging operations of commercial and non-commercial processes.</li><li>Performs manufacturing/packaging stage reviews of batch records.</li></ul> Requirements: <ul><li>High school diploma or equivalent with 4-7 years’ relevant experience OR</li><li>AA/AS degree with 3-6 years’ relevant experience OR</li><li>BA/BS degree with 2 -5 years’ relevant experienceRelated discipline and certification in assigned area a plus.</li><li>Experience with statistical sampling methods a plus.</li></ul> Knowledge &amp; Skills <ul><li>Attention to detail.</li><li>Strong documentation skills.</li><li>Ability to read and interpret SOPs and function within the scope of procedures.</li><li>Proficiency with basic math skills and basic experience with computers and software applications required.</li><li>Ability to learn new processes and procedures.</li><li>Able to communicate effectively with other departments, management and operational personnel.</li><li>Customer/Stakeholder focused (understands impact of daily work to compliance and overall business).</li><li>Proof-reading skills; ability to identify errors.</li><li>Ability to read and comprehend documentation and requirements set forth in Batch Production Records (BPRs).</li><li>Experience with Enterprise Resource Planning (ERP) system is a bonus.</li><li>Ability to work overtime as needed, including occasional weekend shifts.</li></ul> Physical Requirements <ul><li>Lift 15 lbs.</li><li>Walk across plant/warehouse.</li><li>Wear appropriate gowning as required.</li><li>Ability to read for extended periods of time.</li></ul>

Responsibilities: Product Planning &amp; Category Management <ul><li>Conduct category research, competitive analysis, and product benchmarking to identify market opportunities and trends.</li><li>Support product roadmap development using market insights and field feedback.</li><li>Define product requirements and specifications aligned with customer applications and regional needs.</li></ul> Technical Evaluation &amp; Product Development Support <ul><li>Evaluate product specifications to ensure performance, reliability, and cost competitiveness.</li><li>Support sourcing, capability assessment, and technical alignment of vendors.</li><li>Lead sample evaluation, field testing, and validation for product selection.</li><li>Provide technical recommendations to cross-functional teams.</li><li>Technical Documentation &amp; Knowledge Management</li><li>Develop and maintain product specs, application guides, and technical documentation.</li><li>Create training materials for internal teams and dealers.</li><li>Ensure accurate and up-to-date product information across systems.</li></ul> Technical Support &amp; Field Enablement <ul><li>Act as the escalation point for complex product issues and provide troubleshooting support.</li><li>Conduct field validations, demonstrations, and performance assessments.</li><li>Collaborate with Service and Quality teams to resolve issues and improve products.</li></ul> Requirements: Education <ul><li>Bachelors degree in Mechanical Engineering, Agricultural Engineering, or a related technical discipline.</li><li>An equivalent combination of technical education and hands-on agricultural/off-highway equipment experience may be considered.</li></ul> Requirements: <ul><li>Minimum 6+ years of experience in the agricultural equipment/tractor implements industry.</li><li>Direct experience with tractor implements and attachments.</li><li>Ability to translate market needs and technical insights into product requirements and business recommendations.</li><li>Experience collaborating with Engineering, Suppliers, Quality, Sales, and other cross-functional teams.</li><li>Strong technical curiosity and ownership mindset.</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people,architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

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191 software sales Jobs found

Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

QA Associate II

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

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191 software sales Jobs found

Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

HR Manager

Lead Quality Automation Engineer

Market Risk System Analyst ( VP2 )

Murex - Senior Datamart Developer – VP1

QR Technical Delivery Manager - VP2

QA Associate II

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.