Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

L3 Lead -  (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Consulting Engineer - Collaboration

Consulting Engineer - Data Center

Consulting Engineer - Routing, Switching, SDWAN

VP/SVP, Business Analyst, Technology Group

AVP/VP, Software Engineer, Technology Group

Responsibilities: <ul><li>Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.</li><li>Design, develop, and maintain operational dashboards and monitoring solutions based on business and technical requirements.</li><li>Create, modify, and optimize queries to extract, analyze, and present data for business and operational reporting.</li><li>Develop reports and analytics that provide actionable insights into system performance, availability, and operational health.</li><li>Support and administer enterprise monitoring tools such as Splunk and Geneos.</li><li>Troubleshoot monitoring alerts, dashboard discrepancies, and reporting-related issues.</li><li>Participate in system implementation, enhancement, testing, and deployment activities.</li><li>Ensure compliance with organizational standards, governance, and audit requirements.</li><li>Prepare and maintain technical documentation, user guides, and operational procedures.</li><li>To identify area of monitoring coverage to be improved; and work with relevant teams to enable monitoring solution to improve monitoring coverage.</li><li>To identify area of triage efficiency to be improved; and work with relevant teams to implement solution to improve triage efficiency.</li><li>To identify area of automation of service recovery ability to be improved; and work with relevant teams to implement solution to automate service recovery ability.</li><li>To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, service end-to-end dashboard, and automation of service recovery.</li></ul> Requirements: <ul><li>Strong hunter mentality with a passion for creating new business opportunities and opening new partner relationships.</li><li>Experience in business development, channel sales, partner sales, technology sales, or customer acquisition roles.</li><li>Comfort with outbound prospecting, cold outreach, networking, pipeline generation, and opportunity development.</li><li>Understanding of cloud technologies, managed services, software licensing, cybersecurity, or broader IT solutions.</li><li>Strong commercial acumen with the ability to influence stakeholders and build strategic business relationships.</li><li>Self-motivated, resilient, and driven by achieving growth targets, partner acquisition goals, and business outcomes.</li></ul>

Responsibilities: <ul><li>Manage key accounts and develop strong relationships with customer stakeholders.</li><li>Identify and pursue business development opportunities to grow revenue in the Aerospace, Defense, and Marine sectors.</li><li>Manage direct global accounts and OEM business.</li><li>Provide technical solutions to government, PSU, and defense-sector customers.</li><li>Manage customer communication and maintain regular contact with key decision-makers.</li><li>Prepare and manage quotations, proposals, offers, and project contracts.</li><li>Lead commercial discussions, pricing, and contract negotiations.</li><li>Collaborate with channel and distribution partners to support business growth.</li><li>Identify customer needs and develop solution-oriented proposals.</li><li>Generate new business opportunities and close direct sales deals.</li></ul> Requirements: <ul><li>B.Tech in Mechanical, Electrical, or Electronics Engineering.</li><li>At least 5 years of relevant experience in a customer-facing role.</li><li>Experience in key account management and business development.</li><li>Proven experience handling direct OEM business.</li><li>Demonstrated success closing direct business deals.</li><li>Experience preparing offers, quotations, proposals, and presentations.</li><li>Proficiency in Microsoft Excel and presentation tools.</li><li>Required Skills and Competencies</li><li>Strong customer relationship management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong influencing, selling, and negotiation abilities.</li><li>Solution-oriented approach and basic problem-solving skills.</li><li>Creative approach to identifying business opportunities.</li><li>Resilience and adaptability in a changing business environment.</li><li>Ability to work effectively with customers, internal teams, and channel partners.</li></ul>

Role Description: <ul><li>The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role. </li><li>The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.</li></ul> Responsibilities: <ul><li>Provide analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.</li><li>Develop and maintain roadmaps for assigned initiatives, sequencing activity by value, dependency, risk and readiness.</li><li>Lead discovery and solution design with DHI departments, running workshops that define the opportunity, scope and intended outcome of each initiative.</li><li>Identify opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.</li><li>Define value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.</li><li>Design, develop, deploy and maintain data and analytical solutions, dashboards, automation solutions and AI-enabled products.</li><li>Build and maintain ETL/ELT processes and data transformation workflows.</li><li>Own the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.</li><li>Define product vision, user requirements, roadmaps, backlogs and delivery priorities, based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translate business challenges into technical requirements, user stories and solution designs.</li><li>Lead end-to-end delivery of assigned transformation initiatives, managing scope, schedule, cost and quality.</li><li>Ensure initiatives meet cybersecurity, data protection, privacy and AI governance requirements.</li></ul> Requirements: <ul><li>6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.</li><li>Demonstrated experience personally taking a problem through to a production-grade product.</li><li>Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.</li><li>Advanced degree, such as an MBA, preferred.</li><li>Technology, data and digital transformation planning and roadmap development</li><li>Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry</li></ul>

Responsibilities: <ul><li>Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to technical delivery. </li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Plan &amp; allocate resources to support EOD tasks &amp; day to day Production tasks requiring assistance.</li><li>Oversee the deployment tasks, arrange for peer review of codes, maker-checker assignment &amp; updating status to release team.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Strong Murex skills (Datamart/MXML/Risk)</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>More than 3 years leadership experience in managing IT delivery teams</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or other large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>Work with different IT teams across infrastructure, and other divisions to deliver system solutions for the business.</li><li>Build a strong relationship and manage expectations with users and stake holders.</li><li>Oversee Credit Risk delivery and align team (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to Functional delivery. </li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>6-9 Years of experience in Murex Credit risk Domain (MLC, Limits monitoring, LRB &amp; counterparty risk )</li><li>Experience in major upgrade project in Risk domain.</li><li>Good understanding of Murex Credit Risk module</li><li>Strong business domain knowledge in Global Markets and Credit Risk</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>Work on advanced Collaboration, Webex and strategic customer solutions, driving adoption, optimisation and long-term customer outcomes.</li><li>Engage directly with customers, building trusted relationships and translating business requirements into technical solutions.</li><li>Design, deploy, migrate, integrate, optimise and troubleshoot Collaboration and Webex environments.</li><li>Support complex migrations and integrations across and third-party technologies, ensuring interoperability and optimal performance.</li><li>Troubleshoot complex Collaboration issues across CUCM, Webex Calling, SIP, voice, video, endpoints and network infrastructure, collaborating with TAC and other stakeholders on CAP case resolution.</li><li>Support Executive Briefings and QBRs, providing technical insights and recommendations aligned to customer business priorities and future-state outcomes.</li><li>Create customer-facing technical documentation, implementation guidance and reusable technical content aligned to CX standards.</li><li>Leverage AI, automation, APIs, programmability and orchestration to improve technical delivery, productivity and customer outcomes, while validating AI-generated outputs.</li><li>Explain complex technical concepts to diverse audiences and enable customers to effectively adopt and operate solutions.</li><li>Build knowledge of competitor and third-party technologies to support migration, integration and solution optimisation.</li><li>Contribute to technical knowledge sharing, automation artefacts, documentation templates and continuous improvement of delivery methodologies.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 8–12 years of experience in company Contact Center technologies across Enterprise and Service Provider environments.</li><li>Strong expertise in Contact Center solutions, including architecture, design, deployment, and implementation of platforms such as Unified Contact Center Enterprise (UCCE), Intelligent Contact Management (ICM), Customer Voice Portal (CVP), Unified Customer Voice Portal (CVP), Unified Communications Manager (CUCM), Finesse, and Unified Border Element (CUBE).</li><li>Proven experience in designing and implementing company Collaboration Contact Center components, including Agent Desktop, ICM scripting, CVP Call Studio scripting, and Contact Center reporting and analytics solutions.</li><li>In-depth understanding of telephony and call routing technologies, including SIP, H.323, MGCP, SCCP, ISDN PRI, QSIG, FXO, FXS, and POTS, with strong troubleshooting and integration capabilities.</li><li>Solid grasp of call flow design, routing strategies, and voice infrastructure protocols within large-scale enterprise contact center deployments.</li><li>Experience working with company UCS infrastructure and VMware virtualization technologies, including vCenter, ESXi, and vSphere Client.</li><li>Solid grasp of TCP/IP networking fundamentals and supporting infrastructure services/protocols such as DHCP, DNS, TFTP, NTP, and LDAP.</li><li>Experience with Webex Contact Center (Webex CC), including solution planning, migration, deployment, and implementation activities.</li><li>Familiarity with AI-driven capabilities and integrations within UCCE, Webex Contact Center, and Webex Customer Experience solutions</li></ul>

Responsibilities: <ul><li>Serve as a trusted technical advisor to customers, providing expert guidance on Data Center and networking solutions.</li><li>Lead the strategy, design, and implementation of complex network architectures aligned with customer business objectives.</li><li>Manage end-to-end delivery of high-impact technical engagements, ensuring successful implementation and optimization.</li><li>Translate customer business requirements into scalable, secure, and high-performance technology solutions.</li><li>Collaborate with account teams, partners, and cross-functional teams to drive technology adoption and customer success.</li><li>Support pre-sales activities, including technical consultations, solution design, and architecture recommendations.</li><li>Drive technology transitions and deliver measurable business outcomes through innovative solutions.</li><li>Act as the primary escalation point for complex technical issues, providing advanced troubleshooting and problem resolution.</li><li>Leverage deep technical expertise across Data Center and networking technologies to resolve critical customer challenges.</li><li>Develop and contribute digital intellectual capital, reusable solutions, and best practices to improve delivery efficiency.</li><li>Promote continuous learning, mentorship, and knowledge sharing within the global Customer Experience (CX) team.</li><li>Strengthen customer relationships by delivering high-quality technical engagements and exceptional customer experiences.</li><li>Align technology strategies with customer goals to improve network performance, scalability, and operational efficiency.</li><li>Contribute to customer satisfaction, business growth, and the successful adoption of technologies.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles</li><li>Deep knowledge of L2/L3 networking protocols and technologies (vPC, STP, HSRP, OSPF, EIGRP, BGP) with strong hands-on Nexus 2K/5K/7K/9K platform experience</li><li>Lead &amp; drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.</li><li>Proven experience in design and deployment of Data Center solutions including traditional DC standalone Nexus design, VXLAN Fabric and ACI Fabric solutions using ACI MultiPod /Multisite/Remote Leaf Fabric architectures.</li><li>Partnered with customers to design and implement network solutions, ensuring seamless system integration and proactive service assurance</li><li>Active Data Center certification such as CCIE or CCNP, or equivalent vendor certification (e.g. VCP)</li><li>Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs</li><li>Experience in&nbsp;Build and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.</li></ul>

Responsibilities: <ul><li>Lead end-to-end strategy, deployment, and optimization of sophisticated multi-domain solutions across SD-Access, SD-WAN, and Routing &amp; Switching for strategic customers.</li><li>Review and approve designs and deliverables, including guidance to customer hardware/software roadmaps, embedding Resilience and Security by Design.</li><li>Integrate AI, automation, and AIOps into delivery practices; handle the teams knowledge repository, playbooks, and reusable IP.</li><li>Act as the senior escalation point for the most sophisticated technical issues; build advanced customer simulations and lead resolution across vendors and partners.</li><li>Mentor junior Consulting Engineers, build leadership presence through industry events (e.g., Live, IETF), and use competitive insights to differentiate company solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience with 9 years overall experience.</li><li>Experience architecting, deploying, and optimizing enterprise-scale networks.</li><li>Experience crafting and troubleshooting Enterprise solutions with deep expertise in Routing &amp; Switching (BGP, OSPF, IS-IS, MPLS/Segment Routing, VXLAN/LISP, multicast, segmentation).</li><li>Experience with software programmability, automation, orchestration, and AIOps (Python, Ansible, Terraform, CI/CD, NETCONF/YANG, REST APIs).</li><li>An understanding of multi-vendor environments, including DC/Nexus technologies</li></ul>

Responsibilities: <ul><li>Play a pivotal role in the design, build and adoption of technology solutions consumed by investment and risk professionals across the firm, working closely with solution architects and subject matter experts to build robust, scalable and impactful data products.</li><li>Build trusted relationships with senior business leaders, data management teams and technology partners to align priorities, manage trade-offs and drive tangible, high-impact business outcomes.</li><li>Manage the delivery of business solutions by applying strong analytical judgement, shaping delivery requirements, and priorities, as well as guiding teams to create measurable data and technology value for the business.</li><li>Develop deep domain understanding of investment processes and technology capabilities across the firm, and apply this knowledge to shape data strategy, solution design and delivery execution.</li><li>Provide data and technical leadership, direction and mentorship to raise the quality bar for data and engineering talent, while attracting, developing and retaining high-performing professionals.</li><li>Collaborate as an experienced team player, working directly with investment, data and technology professionals across company.&nbsp;</li></ul> Requirements: <ul><li>15 or more years of relevant data and technology experience, preferably in financial services, risk or asset management, including 5–8 years leading and collaborating with cross-functional business analysis, data and engineering teams to deliver impactful outcomes.</li><li>Good experience in the following:</li><li>Developing structured plans for the execution of data and technology solutions to uplift processes in relation to business analytics.</li><li>Defining data solution architecture and operationalizing it to unlock business value</li><li>Engaging senior stakeholders to influence adoption of data solutions</li><li>Working with SQL and Python, relational database queries, and modern data platforms such as Databricks and Snowflake</li><li>Preferred experience with application of AI and agentic workflows to business and technology transformation</li><li>Agility to learn with attention to detail, with the ability to operate effectively across data, technology and finance domains.</li><li>Strong communication and presentation skills across technical and non-technical audiences, with the ability to translate complex data and technology concepts into clear business implications.</li><li>Strong people leadership, with the ability to engage data engineers, business analysts and data stewards while staying connected to the day-to-day realities of delivery teams.</li><li>Strong business leadership, with the ability to engage stakeholders across functions and seniority levels, and to collaborate with and influence cross-department business and technology partners in the development and execution of data and technology strategies.</li><li>Bachelor’s degree or equivalent qualification in a Science, Technology, Engineering or Mathematics (STEM) discipline is advantageous.&nbsp;</li></ul>

Responsibilities: <ul><li>Collaborate and Innovate: Partner with portfolio managers, business managers, and product owners to tackle complex challenges and transform them into purposeful software solutions that drive our success</li><li>Design and Develop: Craft advanced algorithms and applications that significantly improve operational efficiency, enhance decision-making, and propel strategic initiatives forward</li><li>Leverage Emerging Technologies: Harness the power of machine learning and artificial intelligence to create innovative solutions that give us a competitive edge in the industry</li><li>Champion Excellence: Lead peer code reviews and share your technical expertise to cultivate a culture of continuous improvement and excellence</li><li>Ensure Quality: Execute rigorous System Integration Tests and work closely with business users on User Acceptance Tests to guarantee top-tier deliverables</li><li>Document and Guide: Develop comprehensive documentation and user guides to ensure seamless adoption and utilisation of new systems</li><li>Stay Ahead: Continuously explore and integrate emerging technologies to keep our solutions at the forefront of innovation&nbsp;</li></ul> Requirements: <ul><li>At least 5 years of relevant experience in software development, and hands-on experience in solution designing, software testing, and production support</li><li>Proficiency in Agile software development methodologies and practices such as Scrum, Kanban, or Test-Driven Development</li><li>Hands-on technical skills and good competency in Java and related frameworks such as Spring or Hibernate</li><li>Strong experience with Java / C# Dot Net / Typescript / Python</li><li>Preferred experience in relevant domains, including but not limited to the financial sector, such as SaaS integrations, enabling a deep understanding of industry-specific challenges and solutions</li><li>Familiarity with cloud platforms like AWS or Azure and containerisation technologies like Docker and Kubernetes</li><li>Strong team player who is keen to learn, independent, and possesses strong analytical, problem-solving, communication, and interpersonal skills</li><li>Passionate about understanding business requirements and using technology to transform or improve current state</li><li>Familiar with and interested in learning about current and emerging technology landscapes</li><li>Bachelor’s or equivalent degree in Science, Technology, Engineering, and Mathematics (STEM) related discipline is advantageous</li><li>Ability to adapt to a dynamic environment and demonstrate strong prioritisation skills</li><li>Experience leading engineering teams and/or mentoring junior software engineers is advantageous, especially for VP candidates&nbsp;</li></ul>

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56 solution architecting Jobs found

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

L3 Lead - (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Consulting Engineer - Collaboration

Consulting Engineer - Data Center

Consulting Engineer - Routing, Switching, SDWAN

VP/SVP, Business Analyst, Technology Group

AVP/VP, Software Engineer, Technology Group

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Skills

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56 solution architecting Jobs found

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

L3 Lead - (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Consulting Engineer - Collaboration

Consulting Engineer - Data Center

Consulting Engineer - Routing, Switching, SDWAN

VP/SVP, Business Analyst, Technology Group

AVP/VP, Software Engineer, Technology Group

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.