HR Policy Analyst

Applications Development Manager

Graduate Trainee Program

Vice President Data Architecture Senior Analyst

Account Receivable

CSC - Outbound & Product Care Manager

Learning & Engagement Specialist

Executive Chef of Operations

Commercial Engineering Manager

Continuous Improvement Manager

Overview: <ul><li>Executive Development &amp; Compensation reports directly to the President &amp; CEO, and is responsible for matters pertaining to development &amp; compensation for Corporate, Executive &amp; General Management level employees.</li><li>Employees are assigned to one of the three specialties: Benefits, Compensation, or HR Policies.&nbsp;</li><li>In all three areas, incumbents provide policy interpretation and consultative services to Management and function under very limited direction and supervision.&nbsp;</li><li>Positions require expert knowledge of company policies, practices, organization and Saudi Government regulations pertaining to human resources.&nbsp;</li><li>Incumbents may frequently be required to train and/or direct the activities of lower classified analysts</li><li>This position specifically focuses on executive compensation and benefits and includes development of policies as well as execution of the approved policies, plans and programs.&nbsp;</li><li>This position is responsible for development of materials presented to the Board of Directors </li></ul> Responsibilities: You will be required to perform the following duties: <ul><li>Conducts comprehensive studies, surveys and research; develops completed policy proposals, including comparative costs, and presents to all levels of management; coordinates implementation of approved programs including forms and instructions.</li><li>Advises and counsels management on proper interpretation of policies.&nbsp;</li><li>Provides functional staff guidance for various programs to which assigned.</li><li>Participates in or conducts meetings/discussions relative to specialty area as well as related policies and procedures.&nbsp;</li><li>Participates in negotiation sessions and deals independently with representatives of Saudi government agencies, or other organizations in the coordination of work activities.</li><li>Evaluates policies and develops proposals for achieving a higher degree of effectiveness.</li><li>Consults with representatives of Saudi government, US government, other companies, other government agencies relative to developing data, exchanging information and developing background comparative information.&nbsp;</li><li>Promotes and explains Company policies and practices.&nbsp;</li></ul> Requirements: <ul><li>As the successful candidate you will hold a minimum of Bachelor of Science Business and Management (Human Resources or Occupational Psychology)</li><li>You will have at least 9 years’ experience in the field, five of which should be in the specialized field.&nbsp;&nbsp;&nbsp;</li><li>Along with the minimum requirements stated above, preference will be given to candidates with previous executive compensation and benefits experience as well as experience interacting with senior company executives and members of the board of directors.&nbsp;</li><li>This experience should include the development of total rewards strategy for executives as well as policies related to compensation, benefits and perquisites designed to fairly reward company executives, encourage their contribution to achieving business objectives and retain top talent.</li><li>Travels worldwide as required.</li></ul>

Role Description: <ul><li>Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually).</li><li>This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience. As a member of the applications development family, you will help our client grow and provide valuable services across the globe.</li><li>The Applications Development Manager will be part of the exciting work in the Ground Transportation Systems Area.</li><li>They will be responsible for Agile Development of web application solutions, backend services, integration with internal/external systems and production support of diverse products for that are critical to our client.</li><li>The Applications Development Manager is responsible for the delivery of quality technical solutions while participating in the development of the broader strategy.</li><li>This position participates in component and data architecture design, technology planning, vendor selection, testing, and production support for Applications Development (AD) initiatives to meet business requirements and ensure compliance.</li><li>This position manages the scope, develops and leads a team of our client and flex staff resources, and collaborates with business units and 3rd party partners in delivering emerging technologies. They are responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget).</li><li>This position provides consultation, training, and subject matter expertise for applications’ development, maintenance, and support specific to Ground Transportation Operations.</li></ul> Responsibilities: <ul><li>Manages project life cycles (i.e., project scope, resources, schedule, budget, initiation, start-up, design, building, and deployment) to see projects from beginning to end.</li><li>Collaborates with domain and enterprise architects to participate in and drive designs internally and externally to comply with defined architecture governance processes.</li><li>Guides System Integration and approves design and build of integration components, interfaces, and documentation to ensure system interoperability.</li><li>Manages Applications Maintenance and Support</li><li>Leads problem resolution to identify, recommend, and implement process improvements.</li><li>Leads process improvements (i.e., application enhancements, procedure changes, and staff cross-training) to reduce costs for supporting and maintaining applications.</li><li>Communicates status of issues and incidents to keep senior management and stakeholders informed.</li><li>Approves and provides input for support plans to manage maintenance and support efforts.</li><li>Identifies new and emerging hardware and software technologies and products to maintain industry competitiveness.</li><li>Determines relevance and potential value of new technologies to present industry information to staff and management.</li><li>Manages resources and people processes (e.g., Performance Review, Career Development, Training, Staffing, etc.) to ensure the day-to-day administration of processes and formal procedures.</li></ul> Requirements: <ul><li>Experience with Java and/or .Net Development in an Agile Environment</li><li>Familiarity with Cloud Technology (OpenShift, Google Cloud, Azure) and Microservice Architecture</li><li>Excellent written and verbal communication skills</li><li>Strong project management skills.</li><li>Excellent people skills.</li><li>Budget Planning</li><li>Team Leadership &amp; Motivation</li><li>Bachelors degree and/or Masters degree in Computer Science or related discipline or equivalent in education and work experience.</li></ul>

Responsibilities: <ul><li>Participating in meetings, workshops, and team-building events</li><li>Compiling reports and making presentations to other staff members</li><li>Analyzing existing systems and offering new ideas for improvement</li><li>Completing fieldwork or visiting different work sites when required</li><li>Candidate will be working with marketing and E commerce team.</li><li>This would be hybrid model wherein 3 days’ work from office and 2 days’ work from home.</li><li>Writing a test or submitting to some other form of evaluation at the end of the graduate program</li></ul> Requirements: <ul><li>This role would require the candidate to interact with senior leaders of the Middle East business and have access to valuable training to further support their growth and development.</li><li>Looking for fresher/graduate/trainee with internship experience as plus point.&nbsp;</li><li>This position is only open to UAE Nationals</li><li>Bachelor’s Degree in any field</li><li>Excellent communication skills</li><li>Fluency in English</li><li>Candidates can be considered from any industry.</li></ul>

Responsibilities: <ul><li>Designs/analyzes complex reports to satisfy management requirements.</li><li>Deals with complex and variable issues with substantial potential impact.</li><li>Uses broad discretion in developing solutions for broad based business reporting issues.</li><li>Leads reengineering efforts in businesss methodology, strategy, and organizational goals.</li><li>Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issues.</li><li>Applies/demonstrates advanced understanding of processes, procedures, and policies for area supported.&nbsp;</li><li>Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.</li><li>Acts as advisor or coach to new or lower level personnel in the business processes and procedures of area supported.</li><li>Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.</li><li>Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.</li><li>Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.</li><li>May be responsible for resource management and allocation of work within the team/project.</li><li>Requires basic commercial awareness.</li><li>Develops communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.</li><li>Deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.</li><li>Exercises wide degree of latitude and discretion.</li><li>Provides advice and counsel related to the technology or operations of the business.</li><li>Handles day-to-day staff management issues, including resource management and allocation of work within the team/project.</li><li>Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project.</li><li>Gathers and synthesizes existing data governance principles, policies, practices and standards, e.g.&nbsp;</li><li>understanding industry best practices.</li><li>Produces recommendations for enterprise-wide guiding principles, policies, processes and practices.</li><li>Determines requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed.</li><li>Develops and manages approach for measuring adoption of principles, policies, processes and practices.</li><li>Manages relationship with key business leaders and influential subject matter experts within specific lines of business to drive efforts to measurable successful conclusion.</li><li>Prepares executive/management level reporting and other regulator-required updates.</li><li>Acts as a change agent and collaborator, partnering with LOBs, Global Functions, and CDO team to establish enterprise wide data governance programs.</li><li>Processes mapping, modeling, and line of business policies and practices.</li><li>Performs other duties and functions as assigned.</li></ul> Requirements: <ul><li>6-10 years relevant experience</li><li>Demonstrated Data Analyst skillset</li><li>Advanced understanding of Project management methodologies and tools</li><li>Senior level experience in a related role.</li><li>Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources.&nbsp;</li><li>Subject matter expert in at least one related area.</li><li>Ability to monitor tight deadlines or unexpected requirement changes</li></ul> Education: <ul><li>Bachelor’s/University degree or equivalent experience, potentially Masters degree</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>

Responsibilities: Credit Control: <ul><li>To lead the credit control function in ensuring that:</li><li>The credit terms of the company are met by the customers.</li><li>Up to date customer reconciliation’s are maintained.</li><li>DSO, cash collection, overdue and ageing targets are met.</li><li>A Proper matching and allocations of payments exist.</li><li>All claims are recorded timeously and communicated to the relevant parties.</li><li>Customer reconciliations to internal debtors’ accounts are cleaned monthly.</li><li>All claims are cleared timeously.</li><li>Credit reference checks on customers as and when required.</li></ul> Financial Management: <ul><li>Set and deliver on business targets within agreed mandates.</li><li>Analysis and reconciliation of all relevant GL accounts.</li><li>Analysis and understanding of trading term provisions and ensuring that these are adequately and properly accounted for in the accounting records.</li><li>Ensure that all marketing allowances are adequately provided for on the balance sheet and timeously recognised on the income statement.</li><li>Proper and timeous reconciliation of all Debtors accounts.</li></ul>&nbsp;&nbsp;Account Management: <ul><li>To effectively manage and influence the following through interaction with the Sales department:</li><li>Clearing of all pricing claims.</li><li>Matching of co-op claims to TSA’s.</li><li>Allocation and approval of co-op claims.</li><li>Ensure that all approved co-op claims are recorded by customer.</li><li>Ensure minimal outstanding items appear on the auto contra account.</li></ul>&nbsp;&nbsp;Financial Risk Management: <ul><li>Assessing the risk of current customer accounts and highlighting these issues to management.</li><li>Managing the adequacy of Bad debt provisions through risk assessment of customers.</li><li>Effectively work in conjunction with the FBP: (entire Sales team) in order to identify and highlight risks to the business in terms of marketing allowances and to identify potential misstatements to the accounting records.</li></ul> Financial System Management: <ul><li>Responsible for the maintenance of the discounts master file ( Set-up of new discounts/Trading Terms)</li><li>Responsible for the auditing and maintenance of the customer master file.</li><li>Ensuring annual changes are done timeously on SAP in accordance with trading terms.</li><li>To monitor and ensure compliance of the Order to Cash Cycle in terms of S404 Sarbannes Oxley and audit requirements.</li></ul>&nbsp;People Management: <ul><li>Manages labour relations by:</li><li>Ensuring that all employees are full conversant with IR procedures and policy.</li><li>Instilling a culture of resolving employee relations issues through informal dispute resolution procedures.</li><li>Ensuring that formal disciplinary cases are properly prepared and conducted.</li><li>Ensure effective management and application of the performance management process.</li><li>Assess manpower requirements and develop, implement and monitor succession planning principles.</li><li>Plans appropriate employee training and development, in order to ensure the continued and smooth operation of the department.</li><li>Develops and maintains an effective operational organisation to ensure maximum utilisation and development of subordinate staff.</li><li>Co-ordinates and manages all plant staff training.</li></ul> Requirements: <ul><li>A B.Comm degree / 3 year business related qualification / CA/CIMAS qualification</li><li>Minimum of 5-8 years experience, of which 3 years are at management level, preferably in FMCG.&nbsp;</li></ul>

Responsibilities: <ul><li>Lead the deployment and execution of the IQOS Customer Outbound/Proactive strategy to deliver a multi-channel service offering and best in class Customer Service Centre model across Egypt nationwide. Responsible for managing a team that has the responsibility to critically evaluation of the CSC services and the strategic development of Customer Care and Service activities executed through all Product care, outbound programs and channels. Other responsibilities include the development and deployment of service quality and data control practices, resolution of outbound &amp; Product care consumer escalations in a timely manner; the consumer database, customer churn, manage leads and train service staff. Play a collaborative role in growing and implementing standards and processes to try and exceed market specific NPS targets, maintain documentation such as process maps, operational records, Accountable for the Outbound process flows and its capacity plans, Product care budgets and their channel budgets, SOPs adherence.</li></ul> More Specifically you will 1- Project management Support operational rollout of campaigns (Acquisition &amp; Retention) in the assigned market, including, but not limited to <ul><li>Executing and checking outbound campaign flows and adjusting agent CTAs accordingly</li><li>Frontline staff knowledge enhancement (Remote Coaches/Inbound agents for product care matters)</li><li>Reporting , analysing and offering insight/remedial actions to resolve any technical issues in the market that effect day to day operations</li></ul> 2- Consumer Programs <ul><li>Champion Omni-channel care and consistent customer experience across all outbound programs &amp; Campaigns.</li><li>Lead development and localization of operational care fit for Omni-channel B2C use, Lead the deployment and continuous improvement of programs/services including Acquisition programs (ie Device Lending), NPS/Sentiment management programs (Positive &amp; Negative) Retention programs.</li></ul> 3- Product Care Manage market product care practices and governance which maximize customer satisfaction while creating efficiencies and minimizing costs. <ul><li>Product Warranty and goodwill entitlement practices and process maps.</li><li>Refund policy and modes of compensation.</li><li>Product diagnosis (L0 &amp; L1).</li><li>Replacement Strategy (Channels, mechanics, process governance, Reconciliation)</li><li>International Warranty.</li><li>Self Service replacement (QURE).</li></ul> 4- Care Operations <ul><li>Lead the operational deployment of all programs executed via the customer service center channel.</li><li>Evaluate and refresh processes periodically to ensure the health of the process is sound and adheres to SOPs at all times.</li></ul> 5- Vendor Management <ul><li>Create a great channel communication with (LSP/CSC) vendors, while maintaining a close eye of efficiencies, best practices, and cost optimization.</li><li>Challenge and improve the performance and development of these vendors to ensure consumers needs are heard and met.</li></ul> 6- Outbound Operations <ul><li>Ensure OB customer care deliverables are with aligned RRP commercial activities at a regional/local level.</li><li>Monitor and track OB programs performance at market level and identify areas of improvement acting as the voice of the customer internally for continuous performance improvements</li></ul> 7- Data Analysis &amp; Reporting <ul><li>Define, Manage and report on market KPIs in a digestible and actionable format to the wider business to highlight programs and product care performance and priority areas of focus, use data as a key catalyst for evaluating improvement for the business and customer.</li></ul> 8- Team Management <ul><li>Manage, Motivate and drive performance of the local customer care team to ensure market SLAs and KPIs are observed and met.</li><li>Ensure forecast and plans are submitted and aligned with relevant stakeholders to ensure operation continuity per market of responsibility.</li></ul> Requirements: Qualifications <ul><li>Minimum 10 years of work experience, with minimum 5 years in Remote Sales within a Call Center.</li><li>Minimum 5 years of supervisor/team leader/manager experience is mandatory.</li><li>Ability to multi-task in a dynamic environment, build relationships, solve problems, impact and influence.</li><li>Client centric mentality.</li><li>Business and financial Acumen is a must.</li><li>Advanced analytical &amp; planning skills.</li><li>Self-motivated, driven and the desire to help.</li><li>Excellent communication skills both verbal and written.</li><li>Arabic &amp; English proficiency is a must.</li><li>Strong people skills.</li><li>Outstanding organizational skills.</li><li>Tech Savvy - Finding ease in understanding and navigating new systems and its set-up.</li><li>CRM knowledge is a plus.</li></ul>

Responsibilities: <ul><li>Draws on experience measuring impact and effectiveness through analysis and analytical tools, methodically measures the results of our efforts, and suggests ways to improve engagement and impact through such analysis</li><li>With the advisor and senior specialists, develops overall strategy for dissemination of existing enterprise training programs to a global audience</li><li>Implements overall strategy to communicate learning solutions and resources to drive user awareness, engagement, and feedback</li><li>Manages relationships with relevant subject matter experts to best understand the stakeholders and their work to meet learning program objectives</li><li>As needed, provides technical support to projects in the areas of workshop facilitation, needs assessment, training plan development, and training evaluation to home or field office staff</li></ul> Requirements: <ul><li>Proactive – You anticipate the needs of the business and address them accordingly.</li><li>Agile - You can quickly understand and assess a situation and react confidently, making decisions even where there is ambiguity; You work with urgency, analyzing and adapting to different situations, quickly understanding changes, and reacting confidently and decisively</li><li>Innovative - You know your stuff and apply your knowledge and new ways of thinking to innovate new ways of working</li><li>Collaborative - You build networks and trust, good working relationships and apply your influence to shaping change</li><li>Organized - You set the pace and the priorities, and then you bring a methodical approach to meeting your goals</li><li>Analytical - With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs service delivery</li><li>You are expected to participate in special projects as requested by management either as required by the business and/or as part or your career development plan.&nbsp;</li></ul> Education: <ul><li>You have a undergraduate degree in Human Resources Management or Business Administration/Management</li><li>&nbsp;Certificate in Learning and Development Management / Project Management, preferred</li></ul> Experience <ul><li>At least 3-5 years as Learning and Development Specialist</li><li>Experience in presentation and facilitation&nbsp;</li><li>Advanced Excel and Good Powerpoint skills is required</li></ul>

Job Summary:Reporting to the General Manager of the unit, the Executive Chef, Operations is responsible for daily monitoring of the preparation of the pre-designed meals for multiple customer accounts with culinary expertise through the management of all Chefs, Sous Chefs and Cooks at the unit, and promoting and providing quality food services to airline clients.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsibilities: <ul><li>Achieves culinary operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; serving as culinary resource to operations managers; identifying and resolving problems; completing audits; determining system improvements; implementing change.&nbsp;</li><li>Meets culinary financial objectives by estimating requirements; assisting with menu design; anticipating and evaluating response to menu presentation; scheduling expenditures; analyzing variances; initiating corrective actions; evaluating time-saving production techniques; training others in specialty techniques.&nbsp;</li><li>Adheres to recipes and portion specifications as required by the customer by understanding consumer tastes and nutritional needs; reviewing product specifications; evaluating ease of menu preparation; applying established procedures and budgetary constraints.&nbsp;</li><li>Oversees food preparation by consulting with the Buyer; Sous chefs, cooks, and team leaders; overseeing portion size; controlling productivity; providing culinary leadership in areas of personal expertise; monitoring presentations, garnishments, and sauces.&nbsp;</li><li>Improves menu quality and consistency by analyzing food production records and menu expenses; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes.&nbsp;</li><li>Prepares menu and food preparation reports by collecting, analyzing, and summarizing food, dining, and customer data and trends.&nbsp;</li><li>Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans.&nbsp;</li><li>Using menu specifications, maintains food ingredients, food preparation, and general supplies by selecting and purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls.&nbsp;</li><li>Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; preparing administrative proposals to justify purchases.&nbsp;</li><li>Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; being sought for opinions as a culinary expert; contributing to professional publications; participating in professional societies and sharing this information with direct reports.&nbsp;</li><li>Accomplishes culinary goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. </li><li>Ensures quality production standards are followed and maintained. Ensures employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures. </li><li>Trains and monitors employees on proper work procedures and production of products to ensure maximum productivity with minimum labor and food expenses. </li><li>Assists in the development and training of cooks as required. </li><li>Prepares administrative reports as required. </li><li>Ensures maximum productivity and labor costs are maintained according to financial requirements. Monitors daily manpower planning and employee turnover.&nbsp;Responsible for employee retention.&nbsp;</li><li>Ensures meal cycles are communicated in a timely and accurate basis. Monitor yields of products to ensure maximum usage. </li><li>Works with management staff to improve performance of the unit. </li><li>Ensures Menu presentations are properly planned, set up, and specifications reviewed to ensure compliance. </li><li>Maintains labor requirements, food costs, overtime, and all productivity requirements. </li><li>Must ensure all cooks, and Sous Chef employees have the skill and ability to perform all cooking and food preparation requirements of all the Airline Accounts serviced in the Unit. </li><li>Ensures all products are cooked at required temperature according to airline and food safety specification, etc. </li><li>Responsible for coaching, counseling and preparing corrective action for employees. </li><li>Completes all company required training including but not limited to ServSafe Sanitation Manager Certification.</li></ul> Requirements: Education:<ul><li>Associate Degree or Bachelor Degree in the&nbsp;Culinary Arts or a related field, (formal culinary education) required or at least 4 years of experience in an Executive Chef role</li></ul>&nbsp;Work Experience: <ul><li>Minimum&nbsp;10&nbsp;years of experience as a&nbsp;Chef required </li><li>Minimum of 4 years of experience as an Executive Chef&nbsp;required. </li><li>Minimum of&nbsp;1-3 years of supervisory&nbsp;experience working in a high volume, manufacturing, food production and restaurant or catering environment&nbsp;required. </li><li>In-flight catering experience or experience in a high-volume food service environment required. </li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)<ul><li>Ability to cook meals according to detailed specifications. </li><li>Ability to work in a fast paced, deadline driven environment. </li><li>Must have strong and effective leadership skills, and the ability to successfully manage a staff of 2 to 3 Sous Chefs and over 20 cooks. </li><li>Current or previous labor relations experience is a plus, but not required. </li><li>Candidate must be comfortable with all levels of employees and have the ability to drive positive program change. </li><li>Ability to train others required. </li><li>Must have the ability to give negative and positive feedback to employees on a daily basis. </li><li>Excellent time management skills required.&nbsp;Ability to handle multiple tasks without losing focus on priorities. </li><li>Strong organizational, analytical, communication and leadership skills required. </li><li>Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance. </li><li>Experience with menu design a plus</li><li>Basic computer skills required.&nbsp;Working knowledge of Microsoft Office products preferred</li></ul>&nbsp;Technical Skills: (Certificates, Licenses and Registration)<ul><li>ServSafe Certified preferred. </li></ul>&nbsp;Language / Communication Skills:<ul><li>Must have excellent written and oral communication skills.&nbsp;</li><li>Multi-lingual&nbsp;a plus.</li></ul>

You’ll have previous technical team management experience (direct responsibility of &gt;5 direct reports and in-direct &gt;100). With your professional experience with one or more programming languages, you’ll also have experience with large-scale websites and applications. Reporting to the Head of Application Development you’ll be responsible for leading teams across specialisms in specified functions or small regions of Dyson to interpret, execute and deliver large scale/complex application and software solutions and programmes for a specific platform or sub-category of technical products. Key responsibilities will include: • Leading a Development Practice delivering technical solutions to support Dyson’s E-Commerce and Customer Service Support business and IT change. • Low level Design, Development, Build and Deployment across all Commercial applications and platforms. • Managing and executing DevOps strategy, ensuring the appropriate tooling is in place to support safe, fast, regular CI/CD. • Liaising with Cyber Security to expand to DevSecOps. • Environment and Release strategy development, management and governance. • Developing the future strategy for Dyson’s software development capability. • Defining and improving software quality across software delivery teams and delivery efficiency across software development. • Partnering with the Portfolio Management teams on all Commercial application projects to ensure they are properly scheduled and resources assigned. This role will be based on-site at our state-of-the-art technology campus in Malmesbury, Wiltshire. You must also be willing and able to travel globally for project work to Dyson’s non-UK locations if necessary. About you You’ll have previous technical team management experience (direct responsibility of &gt;5 direct reports and in-direct &gt;100). With your professional experience with one or more programming languages, you’ll also have experience with large-scale websites and applications. Other key requirements include: • Knowledge of programme and project management methods including DSDM / Agile and PRINCE2. • Strong troubleshooting and problem-solving abilities. • Experience of managing, directing and motivating staff to deliver projects with stretching scope and objectives. • The ability to produce quality strategy and implementation communication and think strategically. • Adept at advising key stakeholders at Senior and Executive Board level. • Thrives on change in a very fast-paced environment. • Dynamic, self-motivated with a desire to produce the best solution possible. • Knowledge of Confluence / Jira would be an advantage.

Responsibilities: <ul><li>Directly provide updates on the project objectives, performance measures, issues and risks to senior staff.</li><li>Identify, monitor, and implement continuous improvement best practices.</li><li>Develop and handle continuous improvement plans for projects with low to medium cost and risk in order to reach and sustain project goals.</li><li>Conduct organization readiness assessments, value realization, opportunity prioritization, resource evaluation and execute continuous improvement strategies that meet business requirements.</li><li>Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.</li><li>Other duties as assigned</li><li>Qualifications</li><li>Minimum Qualifications</li><li>Bachelors degree in a related field or equivalent experience</li><li>Minimum of two years of related work experience</li></ul> Requirements: <ul><li>Preferred Qualifications</li><li>BE/ B.Tech in Mechanical / Chemical/ Electrical Engineering in a related field or equivalent experience.</li><li>Minimum of 8 years of related work experience in Continuous improvement, Manufacturing Excellence Area.</li><li>Green Belt/ Black belt certification in Six sigma is Mandatory.</li><li>Flexible for travelling across India.</li></ul>

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286 staff development Jobs found

HR Policy Analyst

Applications Development Manager

Graduate Trainee Program

Vice President Data Architecture Senior Analyst

Account Receivable

CSC - Outbound & Product Care Manager

Learning & Engagement Specialist

Executive Chef of Operations

Commercial Engineering Manager

Continuous Improvement Manager

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286 staff development Jobs found

HR Policy Analyst

Applications Development Manager

Graduate Trainee Program

Vice President Data Architecture Senior Analyst

Account Receivable

CSC - Outbound & Product Care Manager

Learning & Engagement Specialist

Executive Chef of Operations

Commercial Engineering Manager

Continuous Improvement Manager

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.