Tech Lead Interaction Management

Demand Planning - Systems & Optimization Manager

Associate Director - L48

Regional Business Development Manager

Chief Financial Officer - PRefChem

Key Account Manager - Major Projects

Controller Data Transformation

Service Now Developer Cum Admin

Snr Product Developer (Derivatives)

Oracle Erp O2c Technical Consultant (senior Associate)

Role Description: <ul><li>We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.</li><li>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.</li></ul> Responsibilities: <ul><li>You will be primarily focusing on defining your Digital Product vision, regularly engaging with your customers to gather feedback and understand their needs in order to maximize value.</li><li>You will be part of all stages of Digital Product incremental value delivery.</li><li>You ensure that the solution getting implemented adheres to the design &amp; you constructively challenge where you believe improvements and opportunities exist.</li><li>You are relentless in your pursuit of engineering excellence, even when that means challenging the status-quo.</li><li>You are the champion of delivering solutions that meet the needs of the business design team and are loved by your users and customers (e.g. through user research or user-centric design).</li></ul> Requirements: <ul><li>5+ years’ experience in Consumer Services/Care area for a large company.</li><li>Bachelor’s degree or Master’s – ideally in IT related fiel.</li><li>Demonstrated ability in building, launching and growing products.</li><li>Experience in working with interaction management solutions like Genesys/Twilio.</li><li>Ability to deliver results in global, matrixed environments comprised of internal and external partners.</li><li>Proven track record in fast-paced and ambiguous environments.</li><li>Organizational skills to effectively manage multiple projects with tight deadlines.</li><li>Good communication skills, should be able to articulate thoughts and ideas to engineering and non engineering audiences.</li><li>Extensive experience in developing, maintaining and running APIs.</li><li>Experience of leading a small team.</li><li>Expertise in all common AWS Cloud technologies, Knowledge of CI/CD tools and workflows.</li><li>Proven track record in building highly-available and scalable distributed systems.</li><li>A keen eye to quality with regards to following and establishing good coding practices, improving code coverage</li><li>Good stakeholder management, ability to build trust and rapport with internal and external stakeholders.</li><li>Professional scrum certification (Product owner, Scale, Agile Leadership) a plus.</li></ul>

Responsibilities: <ul><li>Maintain demand &amp; supply planning system and software to seamlessly implement day-to-day planning, executing, and monitoring activities.</li><li>Technical support for enhancement, deployment, new developments, Testing, and&nbsp;system upgrade.</li><li>Technical Lead for new BY tools implementation for all businesses. Monitoring of D&amp;F and IO batches for BY tools w.r.t. Performance and Optimization.</li><li>Responsible for fixing issues of batch programs, batch errors, customized programs, SQL scripts, and BY tool programs.</li><li>Raise support tickets for incidents reported and coordinate with the BY support team for resolution</li><li>Data support to business users by creating a dashboard and User Interface for data&nbsp;extraction to carry out different analyses and simulations.</li><li>Coordination with DBA for database, BW team for data interfaces, SAP PI for process integration, Server Team for infra load monitoring and OS upgrade, SOC team for security management</li><li>User management w.r.t. role creation and assignment to a user, user validity, and security management.</li></ul> Requirements: <ul><li>Technical Competency - Minimum 9-13 years of relevant work experience in supporting Demand &amp; Supply planning systems. </li><li>Knowledge and experience in the spare parts business would be a plus. </li><li>Minimum B.Tech/BE degree in Computer, Information Technology, or a related field. MS/ME/MBA with a focus on Systems management would be preferred.</li></ul>

Responsibilities:&nbsp;<ul><li class="ql-align-justify">Provides input to the short and long-term strategy for the function in conjunction with overseas counterparts and geography leader</li><li class="ql-align-justify">Drives the delivery of the change agenda including cross-functional programmes and change initiatives, securing the resources required to deliver programme activities, including design, testing and implementation support</li><li class="ql-align-justify">Leads the development of the client service propositions and service delivery strategy for all operational functions and talent strategy in conjunction with TAS goals</li><li class="ql-align-justify">Develops the short and long-term strategy for the function in conjunction with overseas counterparts and matrix leads</li><li class="ql-align-justify">Assesses and identifies Operational Excellence opportunities</li><li class="ql-align-justify">Ensures that the function has optimum number and quality of resources required to deliver the functional objectives and that they are effectively controlled and targeted</li><li class="ql-align-justify">Plans, supports and reviews the performance of the function, identifying development needs for both individuals and the team as a whole.&nbsp;Works with HR to optimise training and development opportunities</li><li class="ql-align-justify">Develops, promotes and enhances a culture of “client first” service to ensure consistent delivery of excellent client service and client retention</li><li class="ql-align-justify">Drives ongoing efficiency and effectiveness of the business to ensure year-on-year delivery of</li><li class="ql-align-justify">service improvements and deploys action plans towards Business Continuity.</li><li class="ql-align-justify">Works closely with the BU management teams to establish the areas of client service that need to be measured in order to maximise the opportunity for achievement of overall objectives</li><li class="ql-align-justify">Drives ongoing efficiency and effectiveness of the business to ensure year-on-year delivery of service delivery improvements</li><li class="ql-align-justify">Leads the delivery of standardised policies, procedures and service standards.&nbsp;Ensures these are understood and followed by the business so that all aspects of risk management, information security, legislation and regulation are managed effectively</li><li class="ql-align-justify">Works with the Geography &amp; Function management teams to create and embed a culture of continuous improvement</li><li class="ql-align-justify">Ensures that the function has optimum number and quality of resources required to deliver the</li><li class="ql-align-justify">functional objectives and that they are effectively controlled and targeted</li><li class="ql-align-justify">Analyse recruitment and business trends to predict ideal capacity requirements, looks into to the</li><li class="ql-align-justify">larger macro factors and future triggers to make necessary recommendations</li><li class="ql-align-justify">Works with internal and external sources to identify opportunities to work collaboratively on alignment of strategic activity</li><li class="ql-align-justify">Maintains an effective and consistent communication channel with internal and external stakeholders, TAS global leaders and teams and takes corrective actions as required</li></ul>&nbsp;Requirements:&nbsp;<ul><li>10 + years’ experience in the financial services industry, with at least 8 of these in an operations leadership role</li><li>Leadership experience in UK/ US Pensions Administration business is desirable</li><li>Proven track record of delivering excellent levels of client service across varied stakeholders through a large operating function</li><li>Experienced leader with proven ability in managing a function to deliver in a matrix environment</li><li>High levels of business acumen with an understanding of company strategy, operating environment and business objectives</li><li>Broad operations expertise which encompasses previous knowledge of coordinating with diverse logistical functions such as operations, IT, compliance, risk, business improvement</li><li>High levels of business acumen with an understanding of company &amp; business strategy, operating environment and business objectives</li><li class="ql-align-justify">Awareness of the latest technology to support the business</li><li class="ql-align-justify">Supports the development of further business opportunities through service opportunities</li></ul>

Responsibilities: <ul><li>Identify new business opportunities for New Equipment Business and Modernization to position competitively in the market.</li><li>Accountable for driving opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Focus on identifying and driving selling opportunities and sales of digital offerings and solutions.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests.</li><li>Responsible for gathering and documenting (e.g. to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Maintain strong network within and outside to share best practices and to understand current and future requirements.</li></ul>&nbsp;Requirements: <ul><li>10+ years of experience in Business Development working closely with customers in relevant B2B industries</li><li>Strong knowledge and network in the market in Saudi with building developers, contractors and construction segment</li><li>Excellent communication skills with the ability to build strong relationships &amp; network with customers &amp; influence senior leaders and key decision makers</li><li>This is an individual contributor role; so successful candidate should be hands on with the ability to work independently and propose ideas and solutions</li><li>Self-driven, resilient, with a strategic mindset</li><li>Excellent English language skills. Arabic language is an asset</li><li>Open to candidates in Saudi Arabia or other countries and willing to relocate; however experience in Saudi market is mandatory</li></ul>

This JV manages the largest refinery and petrochemical complex in Malaysia owning and operating the Refinery and Petrochemical Complex which forms a significant part of the Pengerang Integrated Complex (PIC) in Malaysia’s southern state of Johor.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Capacity of 300,000 barrels of crude per day·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organisation has 1650 employees·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holds 8 world records for scale including tallest and heaviest Process Column and for other heaters, tanks and compressors.&nbsp;The CFO is a member of the Management Team, leading the Finance Division to be based in Kuala Lumpur. &nbsp;<h1>The Role</h1>The CFO directs the planning, implementation, managing and running of all the finance activities. The finance activities include all aspects related to Controller’s, Treasury, strategy, and risk functions. The CFO should ensure that the finance functions support the business in achieving its goals; while adhering to effective internal controls, government regulations, legal obligations, Shareholder policies, Board of Director requirements.&nbsp;<ul><li>Drive the company’s financial planning. Identifies and addresses major problems and business risks</li><li>Decide on investment strategies by considering cash and liquidity risks</li><li>Control and evaluate the organization’s fundraising plans, capital structure and cashflow</li><li>Oversee timely preparation of financial statements, management accounts, reliable forecasting reports and timely statutory filings as required.</li><li>Analyzes proposed changes to corporate policy, government agreements and laws.</li><li>Oversees open issues with external and internal auditors</li><li>Initiates response and takes appropriate action on internal control and other matters reported to management.</li><li>Oversees monitoring compliance of financial accounting standards and finance IT systems</li><li>Supervise all finance personnel (controllers, treasurers etc.). Manages teams and coordinates and provides supervision to other personnel</li><li>Manages key stakeholders and responds to the requests of Management, government officials, the Board of Directors, Shareholder representatives, investors, media, etc.</li></ul>

Responsibilities:&nbsp;<ul><li>Proactively develop and create customer relationships in your area of responsibility</li><li>Ensures customer satisfaction and solve complaints with the rest of the our client team</li><li>Document and maintain the customer and contact information</li><li>Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside current customer base</li><li>Accountable for finding customer needs and our client solution matching with those needs</li><li>Responsible for pricing using the approved tendering tools</li><li>Validate that the contents of the contract are in line with the negotiation process outcome</li><li>Maintain full information of opportunities, tasks and visits, while keeping CRM up to date</li></ul> Requirements: &nbsp;<ul><li>Bachelor Degree preferably in engineering</li><li>Minimum 5 years’ experience in one of the following: Complex Sales Process Management / Business Development&nbsp;/ Key Account Management</li><li>Experience within the same or similar industries working with developers, main contractors and consultants</li><li>Ability to interpret and analyze customer needs</li><li>Passion for sales, with a proven track record and a strong customer focus</li><li>Futuristic approach and passionate about new technologies and digitalization</li><li>Excellent English communication, presentation, and negotiation skills. Arabic is preferable but not a must</li></ul>

Controller Data TransformationPrimary Location Getzville, New York; Dallas, Texas&nbsp;Job Category Finance Role Description: <ul><li>The Controllers Data team is responsible for the implementation of enhancements to Data Operating Model (DOM) in relation to data consumed or produced by the Controllers organization.&nbsp;The team is responsible for understanding the concerns of the stakeholders within the Controllers organization relative to data quality and availability to assess required solutions to address those issues ensuring to coordinate closely with both internal and external stakeholders.&nbsp;They are engaged in efforts to remediate the issues through engagement with resolution teams, bridging the gap between the technology teams and the business teams.&nbsp;The focus will be to satisfy the data needs of the Controllers organization with data that is high quality and fit for purpose. The Controllers Data team will execute activities in support of Finance Transformation Plan sections for data management and remediation to support data consumption, data production, adjustment reduction and other remediation efforts.</li><li>This position will be a manager role within the team, responsible for the operationalization of data management standards for data produced and consumed by the Controllers organization.&nbsp;The individual in this role will focus on one of the following areas:</li><li>Books &amp; Records Data, supporting data consumed and produced by Controllers in the Financial Books &amp; Records processes, such as accounting, ledger, and close; including initiatives such as data requirements, data quality issue remediation, data controls, contractual anchoring/governance, and contractual adjustment remediation.</li><li>Reporting Data, supporting requirements for data consumed by Regulatory Reporting stakeholders in preparation of BCBS 239 and other reports.</li><li>Data Analytics and Program Governance, providing program support across the Controllers Data Team including stakeholder management, status reporting and metrics, action plan execution focused on scoping and risk reduction metrics, along with other strategic initiatives; responsible for budget and headcount management.</li></ul> Responsibilities: <ul><li>Manage a team of data transformation analysts, including mentoring, guidance, and career development</li><li>Support the implementation of data management initiatives across to ensure the needs of Controllers are met and that the data is fit for purpose.</li><li>Participate in the design and implementation of strategic solutions to enhance the data delivery and provisioning platforms for Controllers</li><li>Facilitate the transition of data consumption from existing models to the enhanced data management framework, including defining consumption points, trusted sources, and technology enablers</li><li>Participate in the development of data quality rules and metrics, including dashboards, KPIs, and other measurements of success</li><li>Facilitate or contribute to status meetings (recurring and ad-hoc) with required stakeholder communities (including senior management) by preparing materials and updates, summarizing issues and risks, defining agreed action items and next steps</li><li>Create project artifacts including, but not limited to: business and functional requirements, user acceptance test plans, and operational readiness documents</li><li>Other specific responsibilities as related to the supported function, including requirements gathering, issue root cause remediation, data lineage documentation, control design, process governance etc.</li></ul> Requirements: <ul><li>Bachelor’s degree in Economics, Finance, Accounting, Data Management or related field is required.</li><li>Working in the financial services industry, financial data management, or financial data remediation is required</li><li>Demonstrated history of successful people management</li><li>Outstanding analytical, strategic and problem-solving skills with ability to break challenges into component parts</li><li>Strong written and verbal communications skills</li><li>Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and no surprises approach in communicating issues/requests&nbsp;</li><li>Ability to lead and drive change through creative thinking and pragmatism</li><li>Ability to manage multiple activities simultaneously and plan / prioritize appropriately</li><li>Ability to work with stakeholders to elicit and formally define their requirements</li><li>Ability to understand the strategic direction and translate to the delivery of successful results in a complex and cross-functional organization</li><li>Strong ability to extract information by questioning, active listening, and interviewing</li><li>Proficiency in Microsoft Word, Excel, and PowerPoint</li></ul> Preferred Qualifications: <ul><li>MBA or other advanced degree is a plus.</li><li>Broad experience of Finance or Operational/Technology function within Banking organization is preferred</li><li>Experience supporting transformation projects and organizational change initiatives a plus</li><li>Demonstrated experience working with financial products life cycles and associated data needs preferred</li><li>Experience with controller functions, financial books &amp; records, and/or regulatory reporting is a plus</li><li>Experience in data governance programs with knowledge of data governance principles and practices is a plus</li><li>Practical experience of data management, data remediation, front to back system data flows, data handling, transmission, aggregation and/or data modelling is a plus</li><li>Knowledge of metadata management, data lineage, data tracing, and/or data certification is a plus</li><li>Program and project management skills that include both Waterfall and Agile e.g. Scrum is a plus</li></ul>

Engage with stakeholders to understand user stories and determine requirements&#10;&#9679; Provide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible.&#10;&#9679; Customize and develop ServiceNow applications and support rollout of new applications and modules.&#10;&#9679; Configure Application UIs and Workflows&#10;&#9679; Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.&#10;&#9679; Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance&#10;&#9679; Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus&#10;&#9679; Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets&#10;&#9679; Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate&#10;&#9679; Ensure that configuration is consistent across development, testing, and production environments.&#10;&#10;

<h2>About Our Client</h2>Our client is a listed, high-tech company with strong European roots. It is the leading European stock exchange, with listing venues in Amsterdam, Brussels, Dublin, Lisbon, Milan, Oslo and Paris. Our mission is to build the leading European market infrastructure, shaping the capital markets for future generations by making an impact on our industry and our ecosystem. Our client connects local European economies to the global capital markets, to accelerate innovation and sustainable growth. There are almost 2,000 companies listed on the our clients exchanges, including national and international blue-chip companies such as AMSL, Unilever, Philips, Heineken and Just Eat Takeaway, with a total worth of almost €5.6 trillion. It is also the leading exchange for derivatives, with on average 3.3 million transactions per day with a transaction value of €11.26 billion, and is home to more than 500 indices, including the AEX, the Dutch flagship index. With four central securities depository (CSDs) and one clearing house in Europe, our client manages the entire capital markets value chain.<h1>The Role</h1>&nbsp;The Senior Product Manager Retail Derivatives will be part of the Cash and Derivatives business development team and will be in charge of the business development and product management of the Dutch and Belgian Equity and Index Derivatives business.Role SummaryThe Senior Product Manager will be accountable for our clients Amsterdam and Brussels Derivatives P&amp;L and will utilise expert product knowledge to drive our efforts to optimize revenue opportunities and to achieve the business goals while maximising return on investment through product development and competitor analysis. &nbsp;Key accountabilities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide strategic direction to improve profitability of the product group.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Create value propositions to clients by enhancing, designing and commercializing products and services. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Suggest and implement improvements to the Volatility trading environment and market microstructure based on in-depth market research and extensive client consultations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop annual business plans and coordinate activities with senior management in other areas of the organization.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that operations functions, client relationships, and sales strategies are managed according to the standards set by the organization.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee the development of new products and services for your business area in close cooperation with internal project teams, finance, regulation, surveillance and other key stakeholders. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead P&amp;L-driven business case development, seeking the most profitable balance between client needs and internal cost control.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commission competitor analysis for a particular product offering, functionality, pricing and market penetration to recommend improvements to enhance Our clients market position and to ensure we have accurate and up-to-date competitor intelligence and can properly manage any competitive risks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain and develop relationships with business development and client services, ensure we have an accurate and detailed understanding of our client needs and opportunities to increase market share.&nbsp; The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects. &nbsp;Your profile ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience in a product management, business development or sales support role.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Great knowledge of Exchange market model, rule book, service offer, the buy-side and sell-side landscape.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable exposure to developing new products in the past and have knowledge of the full product development lifecycle.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong commercial acumen and strategic awareness.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work. Pan European business experience – developing products in multiple geographic locations

<ul><li>Delivering projects focused on end-to-end Oracle O2C transformation</li><li>Using our industry leading methodologies to transform client&#8217;s businesses</li><li>Being available to travel to client sites anywhere in SouthEast Asia and potentially internationally</li><li>Where needed, carry out additional responsibilities such as business case development, requirements gathering, workshop delivery, business process design, functional and technical design, vendor selection, systems build, test and deploy, stakeholder management, change management, people/line management</li></ul>

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