Customer Service Representative

VP, IS Risk - Assurance

MFG & Process DVL Engineer 2

EHS Analyst III

Operations Manager - Cable

Key Account Manager - North

HR Partner IV - RBA Lead

Senior Executive - HSE

Associate Engineer – Factory Innovation

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements&nbsp; <ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements:&nbsp;<ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Responsibilities: <ul><li>Oversee and execute end to end control assurance activities for all sub functions within Information Security</li><li>Formalize, Pilot and execute first line of defence (1LOD) assessments for Information Security to proactively identify risks to the business</li><li>Lead the client assessments program by liaising with internal client partners to ensure is meeting client expectations for Information Security Assessments and Audits</li><li>Collaborate with Sourcing and Legal teams to review third-party supplier contracts, ensuring contractual terms align with the defined scope of services and comply with applicable regulatory requirements and governance frameworks</li><li>Support execution of FedLine and other assessments by working with internal SMEs, Second and Third Line of defense teams</li><li>Support renewal of Cyber Insurance for the organization by working with insurance brokers and key internal stakeholders</li><li>Develop Financial Security Assurance specific security standards and procedures</li><li>Perform other duties and/or special projects as assigned.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Engineering or related field, with a minimum of 10+ years of experience in Information Security OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Security.</li><li>8+ years of progressive experience in information security, technology risk, security controls assurance, or audit, including 5+ years leading teams.</li><li>Good understanding of IS Risk Management Concepts</li><li>Strong working knowledge of IT related US Banking regulations &amp; industry best practices (NIST, PCI DSS, HIPAA, CRI etc.)</li><li>Demonstrated experience designing and executing control testing/assurance programs across multiple security domains</li><li>Exposure to working with external attack surface monitoring tools to partner with internal stakeholders to remediate external risk exposure to the organization</li><li>Proven ability to influence and partner across Information Security, Technology, Risk, Compliance, and Audit functions</li><li>Excellent executive communication skills—able to synthesize complex findings into clear, actionable insights.</li><li>Excellent interpersonal skills with ability to influence team members, management &amp; external groups</li><li>Self-motivated &amp; able to work independently or in a team environment &amp; work with virtual teams</li></ul>

Responsibilities: <ul><li>High-Speed Stamping Die Design – Hands-on experience in designing and developing high-precision, high-speed progressive dies, including strip layout, component design, tolerance management, die trials, troubleshooting, and prove-out.</li><li>DFM &amp; Product Understanding – Excellent DFM skills with strong knowledge of automotive product drawings, GD&amp;T, and customer specifications, converting product requirements into feasible stamping concepts.</li><li>Die Costing &amp; Project Management – Proficient in die cost estimation covering materials, machining, standard components, and tooling investment, with end-to-end project handling from RFQ and design through validation and PPAP.</li><li>Communication &amp; Negotiation – Strong communication and negotiation skills for effective customer, supplier, and cross-functional coordination, including technical discussions, change management, timelines, and cost negotiations</li><li>Demonstrate a proactive approach and apply lateral thinking to solve problems and improve processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical engineering</li><li>Post Diploma in Tool design</li><li>Diploma in Tool making</li><li>5 to 10 years of relevant experience.</li><li>Proficient with CAD software – 3D modelling, 2D drafting, and assembly.</li><li>Proficient with MS Office tools.</li><li>Good knowledge in manufacturing processes.</li><li>Good communication skills for stakeholder interaction; proactive and capable of lateral thinking.</li></ul>

Responsibilities: Planning <ul><li>Initiate annual EHS training plan &amp; EHS internal audit plan in order to meet the department annual operating plan.</li></ul> Procedures &amp; Document Update <ul><li>Review &amp; update EHS procedure according to internal &amp; external audit finding.</li><li>Initiate, update and execute EHS policies or procedures according to national laws and regulations or S.A.F.E or Global company policies in order to fulfill company EHS system and make work efficient.</li></ul> Safety and Health Management <ul><li>Submit application to Safety Bureau for Safety and Health Impact Assessment and other required permits or registration in order to meet the requirement of national laws and regulations.</li><li>Conduct Safety Standard Management review and follow to Benchmark EHS System.</li><li>Coordinate industrial hygiene monitoring, evaluation, medical surveillance in order to prevent occupational disease.</li><li>Maintain SAFE and environment tool with continuous improvement.</li><li>Follow up Incident investigation, correction and Injury Trend Analysis in order to prevent incidents.</li><li>Conduct canteen and dormitory inspection with Admin. to supervise food safety and fire safety,in order to prevent incidents.</li><li>Conduct contractor &amp; supplier EHS management, issuing non-routine high risk task permits, in order to prevent incidents.&nbsp;</li></ul> EHS Projects <ul><li>Lead and follow up JSA, LOTO, Ergo, Machine Guarding,BBS, Nearhit reporting, PPE management, IH, Environmental and etc.</li><li>Coordinate the Kaizens and other EHS activities, in order to meet SAFE and our client requirement and prevent incidents.</li></ul> Audit <ul><li>Implement routine EHS internal audit and examine;</li><li>Prepare necessary material or data sheet for S.A.F.E ,customer, local government, global our client audit in order to ensure meet compliance requirements.</li></ul> Reporting &amp; Training<ul><li>Prepare Monthly EHS performance report in order to present EHS performance;</li><li>Organize health and safety related training to employee in order to promote the awareness of health and safety.</li></ul> Requirements: <ul><li>Minimum must posses Bachelors in Occupational Health &amp; Safety, Engineering and other related education.&nbsp;</li><li>Minimum 5 years of EH&amp;S experience required in Manufacturing Industry, more focused on safety;</li><li>Possesses a strong grasp of Malaysias EHS laws and regulations, EHS Greenbook, can conduct compliance assessments, Familiar with DOE and DOSH or other local authorities.</li><li>Autonomous ability in conducting audits and inspections of all aspects of EHS.</li><li>Good reading and writing in English and Mandarin (added advantage)</li><li>Skilled in leveraging Excel for data analysis, visualization, and strong tracking key metrics.</li></ul>

Responsibilities: <ul><li>Manages the day-to-day operations and long term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities.</li><li>Leading staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team.</li><li>Driving the execution of operations activities, ensuring that schedules and performance requirements are met and system resources are used effectively.</li><li>Defining departmental goals; coordinating strategies, communications, and joint initiatives for multiple and distributed facilities.</li><li>Accountable for overall operations performance and implementing production, cost, and quality control mechanisms.</li></ul> Requirements: <ul><li>Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters degree with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent</li></ul>

Role Description: <ul><li>Key Account Manager, North India – Industrial &amp; Commercial Transportation BU is responsible for maximizing the revenue growth of ICT BU’s Customers in North India region.&nbsp;</li><li>The role is responsible to execute the sales process and implementation of business unit strategy at the customer interface.</li><li>Developing lasting customer relationships to identify business trends &amp; driving growth programs such as design-in, drop-in &amp; share gain.</li><li>The role is also responsible for new customer development &amp; activities such as tradeshows/seminars/technology Days.</li></ul> BU/Function Description <ul><li>Offers a complete portfolio of Connectivity, Sensing, Switching &amp; Protection solutions for the Truck &amp; Bus, Construction, Agriculture, Recreation &amp; Marine markets.</li><li>World leadership in rough and rugged connectivity, and our innovation in transformational new areas such as electrification,makes us the partner of choice for vehicles where reliability is critical, and failure is not an option.</li></ul> Responsibilities: <ul><li>Key Responsibilities of KAM, North India – ICT BU is framed our client SET Methodology – Strategy, Execution, Talent.&nbsp;</li></ul> Strategy <ul><li>Develop and maintain strategic long-term business relationships with respective accounts (all decision makers) to promote.</li><li>Responsible to develop, implement &amp; monitor Sales and Account Management Strategies (including pricing implementation)</li><li>New Business Development, Identify &amp; attract new customers, pursue new applications, leading to profitable future business</li><li>Drive initiatives to improve profitability/share gains by implementing value add value engineering (VAVE) measures and value sharing with respective OEMs.</li><li>Competition analysis and landscaping</li></ul> Execution <ul><li>Responsible for financial performance to achieve agreed-on targets</li><li>Provide accurate sales forecast, supporting efficient planning of RM</li><li>Responsible for efficient management of receivables / payment collection</li><li>Negotiate and close deals or contracts with customers and provide operational guidance and support to relevant functional departments, to ensure smooth implementation</li><li>Preparation of detailed account plan for key accounts</li><li>Responsible for consistently adding new opportunities and growing the opportunity funnel</li><li>Responsible for managing the opportunities at each stage – from concept to production by collaborating across teams</li><li>Responsible for managing key metrics in SFDC such as pipeline, conversion, must wins</li><li>Delivering Extraordinary Customer experience to ICT customers</li></ul> Talent <ul><li>Work closely with regional / global team for effective cross collaboration</li><li>Key Stakeholder Management internally within and across the Key Accounts</li></ul>&nbsp;Requirements: <ul><li>BE / BTech Mechanical, Electrical, Electronics, Electronics and Communication, Mechatronics. MBA preferred but not compulsory.</li><li>Overall 5-8 years of Experience</li><li>Combination of Sales, Operations, Engineering experience preferred</li><li>Candidate should be from an automotive component supplier background</li></ul>

Responsibilities: <ul><li>RBA Compliance &amp; Customer Expectations</li><li>Lead full implementation of RBA Code of Conduct to meet strict customer audit requirements.</li><li>Align site practices with both:</li><li>RBA standards</li><li>Malaysian labour regulations (Employment Act, Act 446, etc.)</li><li>Act as the primary interface with customers for all RBA/social compliance matters.</li></ul> Audit Management <ul><li>Own and manage:</li><li>RBA VAP audits</li><li>Customer social compliance audits</li><li>Prepare full audit readiness including:</li><li>Documentation (payroll, time records, policies)</li><li>Site walkthroughs and mock audits</li><li>Worker interview preparation</li><li>Drive fast turnaround of CAPA closures</li></ul> Foreign Worker &amp; Labour Compliance (Core Focus Area) <ul><li>Oversee compliance in:</li><li>Recruitment practices (agents, fees, contracts)</li><li>Passport handling and freedom of movement</li><li>Working hours &amp; overtime (strict monitoring required)</li><li>Ensure compliance with:</li><li>Zero forced labour expectations (high scrutiny from US/EU customers)</li><li>Partner with HR and hostel management on:</li><li>Worker onboarding &amp; orientation</li><li>Multilingual communication (BM, English, Bengali/Nepali/etc.)</li></ul> Dormitory &amp; Worker Welfare Management <ul><li>Ensure compliance with:</li><li>Act 446 (Workers’ Minimum Standards of Housing and Amenities)</li><li>RBA housing requirements</li><li>Conduct routine dorm inspections (cleanliness, density, safety).</li><li>Address welfare concerns quickly to prevent escalation into audit findings.</li></ul> Shopfloor Integration <ul><li>Work closely with production to ensure:</li><li>Overtime practices are controlled and compliant.</li><li>Line supervisors understand labour limits.</li><li>Conduct regular checks on attendance, OT, and operator conditions.</li><li>Ensure RBA practices are embedded in operations, not just documentation.</li></ul> EHS &amp; Chemical Compliance Alignment <ul><li>Collaborate with EHS on:</li><li>Chemical management (important in semiconductor/PCB environment)</li><li>PPE and safety compliance</li><li>Support alignment with:</li><li>ISO 14001 / ISO 45001 (common certifications in Penang plants)</li></ul> Supplier &amp; Subcon Compliance Support <ul><li>Support screening and monitoring of:</li><li>Local subcontractors, service providers, and labour suppliers</li><li>Ensure alignment with customer expectations on extended supply chain compliance.</li></ul> Training &amp; Awareness (Multicultural Workforce) <ul><li>Conduct practical, easy-to-understand training for:</li><li>Operators (often foreign workers)</li><li>Supervisors and line leaders</li><li>Use multilingual materials and real-life examples.</li></ul> Reporting &amp; Continuous Improvement <ul><li>Maintain audit documentation and compliance trackers.</li><li>Provide regular updates to management on: Risk areas, Audit readiness and Customer feedback</li><li>Drive continuous improvements to maintain competitiveness</li></ul> Requirements: <ul><li>Diploma / Degree in any field, or related field.</li><li>Minimum 7–10 years in: RBA / CSR / Social Compliance / HR Compliance / EHS</li><li>Strong preference for candidates with: Penang E&amp;E / semiconductor / EMS industry</li><li>Proven track record handling customer audits</li></ul>

Role Description: <ul><li>Senior Executive, Health &amp; Safety provides support and assistance in the monitoring, recording, reporting of HSE issues within DHCM’s residential communities, project site, offices, and other related assets.</li></ul> Responsibilities: <ul><li>The job holder assist, support and coordinate in performing compliance audits, inspections, and reviews, and by constantly improving staff, resident, tenant, contractor, service providers &amp; supplier awareness on HSE risks and management controls.</li><li>Health &amp; Safety Management: Act as a focal point for HSE in allocated work location and responsible to ensure the Implementation of the Health and Safety Management System.</li><li>Enforce policies to establish a culture of health and safety in the delivery of services.</li><li>Ensure that the communities, infrastructure, and auxiliaries meet the highest standards for Health &amp; Safety and fully complies with the statutory requirements of the regulatory authorities Monitor the legal compliance of the allocated location and report any deviation immediately to respective department and to the line manager.</li><li>Attend HSE incidents, accidents and near misses, investigate and corrective actions implemented and keep the records up to date and prepare trend analysis report.</li><li>Take immediate action in case of observing an unsafe act or condition posing an imminent risk and carry out the required communications with all concerned stakeholders.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field.</li><li>Lead Auditor qualifications ISO 45001.</li><li>NEBOSH IGC Level 3 qualification in HSE.</li><li>Minimum 5 years of overall experience in Facilities Management / community.</li><li>Management similar or large projects, community, and large malls in HSE role.</li><li>Good knowledge and experience of using automated applications for HSE management</li></ul>

Responsibilities: Drives Business Growth <ul><li>Leads commercializing solutions for new process/material innovations into manufacturing facilities.</li><li>Define, plan &amp; execute process trials with R&amp;D developers &amp; Manufacturing team to validate performance, quality, efficiency &amp; stability.&nbsp;</li><li>Identifies &amp; resolves technical &amp; material issues during commercialization.</li><li>Creates process material &amp; process specifications for the plant during handover.&nbsp;&nbsp;</li><li>Collaborates with Product Developers, Technical Service, engineers, supplier &amp; Manufacturing to ensure smooth project handover.&nbsp;</li><li>Supports continuous improvement &amp; standardization of process &amp; material quality specification.&nbsp;</li></ul> Leadership <ul><li>Functions as a Program/Project Manager, Planner, Coordinator, Communicator, and Technical Expert.</li><li>Provides strategic input to cross-functional teams and influences decision-making through technical insights.</li></ul> Innovation / Creativity <ul><li>Identifies &amp; implements process productivity &amp; sustainability improvements workstreams.</li><li>Collaborates with suppliers and global resources for scaling new process solutions.</li></ul> Technical Expertise <ul><li>Serves as the subject matter expert in process engineering (equipment &amp; process flow), raw material specification &amp; Pringle chip finish goods quality.</li><li>Maintains up-to-date knowledge of current operational process technology &amp; finished process quality performance.&nbsp;</li></ul> People Management <ul><li>Manages one direct report, setting performance expectations, conducting evaluations, and supporting career development.</li></ul> Other Duties <ul><li>Based in Enstek Malaysia, with travel (~20%) to manufacturing sites, suppliers, and regional offices.</li><li>May require extended hours, shift work, or weekend support depending on project needs.</li><li>Occasional hands-on operation of process equipment.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Chemical, Process, Mechanical, or Food), Food Science/Process /Technology degree or any related field.</li><li>Minimum 3–5 years’ experience in process development or manufacturing within the food industry. Past managerial experience is preferred.&nbsp;</li><li>Fluent in Bahasa Melayu &amp; English language.&nbsp;</li><li>Technical &amp; Process Knowledge</li><li>Strong understanding of food/process engineering principles (e.g., heat transfer, powder flowability, mass balance, rheology, fluid dynamics, drying, mixing, extrusion, etc.).</li><li>Experience with scale-up from lab/pilot plant to full-scale production.</li><li>Knowledge of manufacturing systems, automation, and equipment capability.</li><li>Familiarity with process validation (CQV – Commissioning, Qualification, Validation).</li><li>Commercialisation &amp; Project Execution</li><li>Able to translate R&amp;D prototypes into commercially viable and scalable processes.</li><li>Competence in trial planning, DOE (Design of Experiments), and data analysis to optimize processes.</li><li>Experience with equipment commissioning, line trials, and factory acceptance testing (FAT/SAT).</li><li>Understanding of manufacturing cost drivers and process efficiency. (OEE, yield loss, etc)</li></ul>

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41 supplier quotations Jobs found

Customer Service Representative

Customer Service Representative

VP, IS Risk - Assurance

MFG & Process DVL Engineer 2

EHS Analyst III

Operations Manager - Cable

Key Account Manager - North

HR Partner IV - RBA Lead

Senior Executive - HSE

Associate Engineer – Factory Innovation

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41 supplier quotations Jobs found

Customer Service Representative

Customer Service Representative

VP, IS Risk - Assurance

MFG & Process DVL Engineer 2

EHS Analyst III

Operations Manager - Cable

Key Account Manager - North

HR Partner IV - RBA Lead

Senior Executive - HSE

Associate Engineer – Factory Innovation

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.