Senior Machine Learning Engineer

Customer Service Specialist

Customer Service Associate IV

Supply Chain Analyst II

Talent Acquisition Specialist

Officer / Sr Officer - Doc Collection / Card Member Services / Payments

Technical Writer

Field Service Engineer

Logistics Analyst

Talent Acquisition Lead

Role Description: <ul><li>Working closely with the Data Scientists and be responsible for implementing large language models (LLMs) based applications, working with proprietary and open-source Models as well as popular frameworks such as Lang Chain to ensure seamless integration and deployment.</li></ul> Responsibilities: <ul><li>Building standalone applications that interact with LLM models.</li><li>Building RAG-based applications.</li><li>Understanding of Vector DBs like Solr for LLM based applications</li><li>Integrate models with existing systems and APIs.</li><li>Implement production quality ETL jobs</li><li>Preprocess and manage data for training and deployment.</li><li>Collaborate with cross-functional teams to define, design, and ship new features.</li><li>Write clean, maintainable, and efficient code.</li><li>Document development processes, code, and APIs.</li></ul> Requirements: <ul><li>Degree in Computer Science, Data Science, or related field.• Proven experience in building customer facing ML based APIs</li><li>Mexico City–based (or nearby), available to work onsite 2 days per week at Glorietadel Ahuehuete, Reforma.</li><li>Experience in developing applications that are scalable to handle TBs of data</li><li>Strong knowledge of API integration (RESTful, GraphQL).</li><li>Experience with data preprocessing, SQL, and NoSQL databases as well as vector stores (e.g., Postgres, MySQL, Solr, Elasticsearch/OpenSearch, etc.).</li><li>Familiarity with deployment tools (Docker, Kubernetes).</li><li>Experience with DevOps tools like Jenkins, Terraform, Cloud Formation templates is highly preferred.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with Spark/Hadoop, EMR or any other Big Data technology would be a plus</li><li>Experience working on agents is considered a good-to-have</li><li>Familiarity with agents, even through courses Work in a way that works for you We promote a healthy work/life balance across the organization..</li></ul> Other Information: These are some of the benefits we are delighted to offer: <ul><li>Private Medical/Dental Plan.</li><li>Savings Fund.</li><li>Life Insurance.</li><li>Meal/Grocery Voucher.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you.</li><li>We know that your well-being and happiness are key to a long and successful career.</li></ul>

Responsibilities: <ul><li>Generate shipping documents from ERP or customer’s website.</li><li>Track order/delivery status and inform change on delivery schedule of customer.</li><li>Monthly Closing</li><li>Responding to customer questions</li><li>Preparing documents and reports</li><li>Other administrative tasks related sales operations</li></ul> Requirements: <ul><li>1 - 3 years(or above) of experience in Customer Service or Sales Admin.: Semiconductor industry is preferred.</li><li>Good English skills in writing and speaking</li><li>Open mind to cooperate with internal teams.</li><li>Good communication skill</li><li>M/S office skill, especially Excel, ERP is preferred</li><li>Receive order from customer and check details of sales order.</li><li>Enter sales order and service order in ERP.</li><li>Request delivery to logistics and customer.</li></ul>

Role Description: <ul><li>Clients Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. </li><li>They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about Clients products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Clients Extraordinary Customer Experience strategy.</li><li>This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities.</li></ul> Responsibilities: Key performance responsibilities : <ul><li>Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers. KPI’s are STR, CES, FCR, and efficiency.</li><li>Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys.&nbsp;</li><li>Metric - NPS/Transactional Survey.</li><li>Customer Relationship &amp; Satisfaction.</li><li>Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries.</li><li>Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters.&nbsp;</li><li>Customer visits might be required.</li><li>Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications.</li><li>Manage Service Delivery Process/Execution</li><li>Manage escalations for your customers.</li><li>Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments, backlog management.</li><li>Follow up on quotes and quality issues.</li></ul> Manage Interfaces &amp; Build Service Culture <ul><li>Act as voice of the Customer for internal support departments.</li><li>Participate in development training and process improvement projects to expand and challenge learning new ideas and processes.</li><li>Take ownership for actions and follow through on tasks until resolved.</li></ul> Requirements: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SFDC (salesforce) is a big advantage. <ul><li>All candidates are required to be fluent in English.</li><li>Flexibility to work in US shift hours (6 pm to 3:30 am).</li><li>Education Experience: Any Graduation/Post Graduation.</li><li>Employment Experience: 6+ years.</li><li>SAP experience preferred (SD module).</li><li>Should be from Product based company (Manufacturing Industry).</li><li>Should have complete knowledge on Quote To Cash process.</li></ul>

Role Description: <ul><li>Follow demand and capacity analysis, production control, and inventory control of main projects to meet the production, delivery demand, and cost, schedule requirements within the managers direction.</li></ul> Responsibilities: Production control&nbsp; <ul><li>Review resource allocation weekly and production plan monthly and monitor daily output.</li><li>Oversee material supply and ensure smooth production and avoid downtime</li></ul> Delivery performance <ul><li>Review the backlog and analyze the root cause of past due orders; oversee abnormal production status.</li><li>Prepare the related material and initiate the meeting to facilitate the department responsible for solving the issues.</li><li>Communicate with the sales office or other client entities in solving order change issues.</li></ul> Inventory control&nbsp; <ul><li>Checking and analyzing the inventory of raw material, components, and finished goods based on MPS.</li><li>Update MRP to component planner &amp; suppliers</li><li>Review the open purchasing affiliates order and take necessary action. (pull in, pull out, or cancellation); and update the new schedule of open purchasing orders to suppliers and deal with demand/capacity or current production/quality status to ensure smooth production and cost effectiveness.</li></ul> NG(no good) inventory clearance <ul><li>Follow up on block inventory and push owners to solve issues</li><li>Follow RMA closely on time</li></ul> LT reduction&nbsp; <ul><li>Capacity and demand analysis to ensure the LT will be reduced gradually.</li><li>Ensure the LT in SAP is accurate and stable.</li></ul> PO management <ul><li>Create and release PO based on aligned MPS</li><li>Communicate with the operation to ensure PO can be managed timely and accurate manner.</li></ul> Demand &amp; Capacity Analysis <ul><li>Communicate with customers and the global demand team.</li><li>Evaluate demand and capacity status from IBP.</li><li>Review the existing, new project, and migration project schedule to conduct effective control on demand and capacity and ensure resources can be available just in time.</li></ul> MPS (Master Production Schedule) &amp; MRP (Material Requirement Planning)&nbsp; <ul><li>Make MPS based on demand, capacity, stock policy, and material supply status.</li><li>Arrange incoming material and production based on MPS EHS</li><li>Attend EHS training, familiar with the companys emergency response plan.</li><li>Actively participate in and complete the department EHS target.</li></ul> Requirements: <ul><li>Bachelors degree.</li><li>5+ years of planning and working experience in electronics.</li></ul> Key Competencies&nbsp; <ul><li>Good Computer/office software skills, familiar with SAP, strong data processing and analysis.</li><li>Communication skills.</li><li>Open-minded.</li><li>Pressure management skills.</li><li>Teamwork.</li><li>Agility in handling emergencies and deadlines.</li><li>Patience.</li></ul>

Responsibilities: <ul><li>Manage the recruitment process end to end</li><li>Keep an overview of our recruitment needs via regular meetings with our Hiring Managers</li><li>Verify job descriptions with the hiring manager and design interview questions that reflect the positions requirements and attract talents to the company</li><li>Determining selection criteria for the open positions, in line with the organizations-culture and strategy</li><li>Sourcing of potential candidates through different sourcing channels</li><li>Screening of potential candidates and planning interviews and assessments</li><li>Run regular updates to hiring managers</li><li>Engaging with Senior Stakeholders</li><li>Organize and lead feedback sessions and coordinate the hiring decision</li><li>Propose employment offers in line with the company guidelines</li><li>Ensure that the recruitment process is efficient, effective and equitable</li><li>Foster long-term relationships with candidates</li><li>Designed and implemented innovative TA strategies for effective candidate sourcing</li><li>Developed strategic staffing plans aligned with business priorities</li></ul> Requirements: <ul><li>Minimum 7 year’s experience in recruiting for manufacturing or niche hiring along with commercial hiring.</li><li>Must have experience in recruitment metrics and analytics</li><li>Able to perform as an individual contributor and be hands-on</li><li>Well versed in social media, resume databases and professional networks</li><li>Experience with headhunting for mid-level positions</li><li>Hands-on experience with full-cycle recruiting using interview techniques</li><li>Good interpersonal and influencing skills. Has the ability to engage senior stakeholders.</li><li>Has a strong passion and desire to make a difference</li><li>Growth mindset and learning agility</li><li>Should have a recognized Masters / Bachelors degree</li><li>Proficient MS Excel</li></ul>

Responsibilities: <ul><li>Accurately process trade finance transactions, including Letters of Credit (LC), Standby Letters of Credit (SBLC), Documentary Collections, and Trade Loans.</li><li>Ensure timely and accurate execution of trade finance transactions, adhering to internal policies and regulatory requirements.</li><li>Verify trade documents for completeness and compliance with UCP 600, ISBP, and other relevant trade finance govering rules and regulations.</li><li>Liaise with counterparties and internal stakeholders to address inquiries and resolve issues related to trade finance transactions.</li><li>Maintain accurate records of all trade finance transactions and activities, daily reconciliation.</li><li>Assist in resolving operational issues and ensuring seamless trade finance operations.</li></ul> Requirements: <ul><li>Minimum 3 years of Trade Finance Operations experience.</li><li>Sound knowledge in International Trade Governing Rules of UCP, ISBP, URC, URR, Incoterms.</li><li>Familiarity with AML/CFT Guidelines for Trade Finance.</li><li>Meticulous and possess a keen eye for details.</li><li>Strong analytical, problem-solving, follow-up and communications skills.</li><li>Able to work independently and a strong team player.</li><li>Proficient in Microsoft Office applications.</li><li>Minimum a recognized degree in a relevant field.</li></ul>

Responsibilities: <ul><li>Develop and maintain comprehensive documentation for smart contract applications, including user guides, API references, and system overviews.</li><li>Collaborate with engineering and product teams to understand new features and translate them into accurate and accessible documentation.</li><li>Create tutorials, walkthroughs, and FAQs to support users and developers interacting with our applications.</li><li>Ensure documentation is consistent with brand voice, technical accuracy, and usability standards.</li><li>Maintain version control and change logs for documentation updates.</li><li>Organize and manage documentation repositories using tools like Git, Notion, or Confluence.</li><li>Conduct user research and gather feedback to improve documentation quality and relevance.</li><li>Stay current with Web3 trends, tools, and best practices to ensure documentation reflects the latest standards and innovations.</li></ul> Requirements: <ul><li>3+ years of experience in technical writing, preferably in software or blockchain environments.</li><li>Strong understanding of Web3 technologies, including smart contracts, dApps, and blockchain fundamentals.</li><li>Experience documenting APIs, SDKs, and developer tools.</li><li>Proficiency with documentation tools such as Markdown, Git, and static site generators.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and manage multiple documentation projects simultaneously.</li><li>Strong attention to detail and commitment to clarity and accuracy.</li></ul> Bonus Experience: <ul><li>Experience working with smart contracts</li><li>Familiarity with Solidity, Rust, or other smart contract languages.</li><li>Experience with Chainlink tools, including CCIP, Data Feeds, VRF, and Automation.</li><li>Background in UX writing or instructional design.</li><li>Contributions to open-source documentation or developer communities.</li><li>Experience in financial services or regulated industries.</li></ul>

Responsibilities: <ul><li>Work independently on our client vacuum valves installation, troubleshooting, problem solving, maintenance and repairing on site/internal workshop.</li><li>Responds to customer calls; analyzes, and troubleshoots problems via phone, remote session or at customer site.&nbsp;&nbsp;</li><li>On time and correctly report working activities and time duration with customer signature.</li><li>Keep good communication with customers at various levels (tool engineers, section managers etc.)</li><li>Liaise with customers and internal stakeholders relating to technical and service issues.</li><li>Conducting customer support meetings and ensuring regular communication with customers.</li><li>Follow up and feedback customer complaints.</li><li>Follow up customer open issues until it closed.</li><li>Response for our client quality information collection and quality problem report.</li><li>Provide technical problem solving and roots cause analysis report.</li><li>Ability to support customer for urgent request in weekend and holiday.&nbsp;&nbsp;&nbsp;</li><li>Assessing customers’ needs and advice the customers with regards to spare parts, preventive maintenance and retrofit possibilities.</li><li>Special projects and other duties as assigned.&nbsp;&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Mechanical or electronic background with college degree or above.</li><li>Minimum 3 years of service experience in Cleanroom environment (Semiconductor or vacuum industry is preferred).</li><li>Strong skill of diagnosing, repairing and troubleshooting.</li><li>Strong business acumen and ability to identify opportunities within problems.</li><li>Be able to work independently under pressure and irregular hours.</li><li>Personal accountability, team player.</li><li>Good communication and interpersonal skill.</li><li>Goal achievement.</li><li>Willing and able to travel frequently within short notice. Be adapted to irregular over time work together with customer urgent need.</li><li>Able and comfortable to communicate in English, Chinese. And 1 other additional language is a plus. (Japanese or Korean).</li></ul>

Responsibilities:﻿ <ul><li>Process freight invoices for payment. Investigating and resolving freight invoices that are on hold for review.</li><li>Ensure transportation carriers are paid within established payment terms.</li><li>Audit rates and freight invoices for accuracy. Ensure systems are updated with missing and incorrect information.</li><li>Interface with transportation providers and company Transportation Associates to resolve invoice discrepancies and communicate payment details.</li><li>Run and distribute reports as required. Need to be MIS report savvy with understanding of all latest tools.</li><li>Support all financial audit request related to internal and external audit of freight payments.</li><li>Ensure to monitor &amp; work on open accruals &amp; thereby ensuring aging between accruals vs invoice postings is kept to 30days or less.</li><li>Drive, monitor &amp; track the hard copies against the transaction entries in SAP with an objective to ensure on-time payment.</li><li>Involve in VAS handling validation &amp; be primary face of contact for carriers. Proactively drive &amp; address all open issues/queries in an organized manner.</li><li>Initiate &amp; drive process improvements by standardizing &amp; defining the process.</li><li>Work in testing and give feedback.</li><li>Support on Project related queries &amp; be backup to project team member</li></ul> Requirements: <ul><li>Bachelor’s Degree in Logistics or Finance related Professional Experience (in what processes and function)</li><li>0-3 years relevant experience in logistics or accounting related activities in product/manufacturing/ Shared Services.</li><li>Knowledge of accounts payable functions and procedures.</li><li>Expertise on advanced excel &amp; other Microsoft tools.</li><li>Familiarity with electronic invoicing.</li><li>Prior experience with transportation / logistics software a plus</li><li>Strong Documenting knowledge backed up with analytical skills.</li><li>Excellent interpersonal and communication skills</li></ul>

Responsibilities: <ul><li>Responsible for leading a team of recruiters across China.</li><li>Training and upscaling a team of talent acquisition professionals.</li><li>Collaborate client, providing advice relating to planning, strategies development, and policies related to Talent Acquisition.</li><li>Responsible for the recruitment of senior/niche positions hiring by interviewing and assessing candidate appropriateness for employment qualification.</li><li>Training hiring managers on process, systems and interview techniques.</li><li>Leverage creative tactics and a variety of sources (including LinkedIn and other social media, talent referrals, direct applicants, etc.) to deliver top talent to fill open positions across your designated territory.</li><li>Develop a direct sourcing strategy to build and maintain a strong candidate pipeline.</li><li>Manage the recruitment process end-to-end, providing support and delivering a superior candidate experience for all candidates progressing through the hiring process, including extending and closing offers.</li><li>Work internally with other Talent Acquisition team members to share knowledge, best practices and resources.</li><li>Suggest process improvement initiatives to streamline hiring process.</li><li>Contribute to both regional and global talent acquisition projects as required.</li><li>Organize and deliver various early talent recruitment events, both virtually and on-site.</li></ul> Requirements: <ul><li>6 years + of experience in Recruitment/ TA ideally in an international company, with a focus on Engineering</li><li>At least 2 years of managerial experience.</li><li>Proven ability to manage multiple stakeholder relationships up to a senior level to influence and positively challenge existing thinking</li><li>Capability in presenting recruiting KPI reporting</li><li>Analytical skills - ease of drawing conclusions</li><li>Ability to work with business independently</li><li>English skills – advanced</li><li>Mandarin-Strong written, verbal communication and presentation skills</li></ul>

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Jobtitle

17 swo bit open roles2024 Jobs found

Senior Machine Learning Engineer

Customer Service Specialist

Customer Service Associate IV

Supply Chain Analyst II

Talent Acquisition Specialist

Officer / Sr Officer - Doc Collection / Card Member Services / Payments

Technical Writer

Field Service Engineer

Logistics Analyst

Talent Acquisition Lead

WhiteCrow
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Skills

Industry

Location

Jobtitle

17 swo bit open roles2024 Jobs found

Senior Machine Learning Engineer

Customer Service Specialist

Customer Service Associate IV

Supply Chain Analyst II

Talent Acquisition Specialist

Officer / Sr Officer - Doc Collection / Card Member Services / Payments

Technical Writer

Field Service Engineer

Logistics Analyst

Talent Acquisition Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.