MFG & Process DVL Engineer 2

Senior Manager-Advanced Quality Engineering

Senior Engineer-Advance Quality

Sr. Manager, Quality & Reliability Engineering

Senior Reliability & Testing Engineer

R&D Product Development Engineer II

Lead Field Service Engineer - Power Generation

Accounts Payable Analyst

Product Development Engineering (Mechanical)

Customer Account Manager

Responsibilities: <ul><li>High-Speed Stamping Die Design – Hands-on experience in designing and developing high-precision, high-speed progressive dies, including strip layout, component design, tolerance management, die trials, troubleshooting, and prove-out.</li><li>DFM &amp; Product Understanding – Excellent DFM skills with strong knowledge of automotive product drawings, GD&amp;T, and customer specifications, converting product requirements into feasible stamping concepts.</li><li>Die Costing &amp; Project Management – Proficient in die cost estimation covering materials, machining, standard components, and tooling investment, with end-to-end project handling from RFQ and design through validation and PPAP.</li><li>Communication &amp; Negotiation – Strong communication and negotiation skills for effective customer, supplier, and cross-functional coordination, including technical discussions, change management, timelines, and cost negotiations</li><li>Demonstrate a proactive approach and apply lateral thinking to solve problems and improve processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical engineering</li><li>Post Diploma in Tool design</li><li>Diploma in Tool making</li><li>5 to 10 years of relevant experience.</li><li>Proficient with CAD software – 3D modelling, 2D drafting, and assembly.</li><li>Proficient with MS Office tools.</li><li>Good knowledge in manufacturing processes.</li><li>Good communication skills for stakeholder interaction; proactive and capable of lateral thinking.</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsiblities: <ul><li>Design Quality Assurance: Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation.</li><li>Prototype &amp; Sample Build Quality: Implement quality planning and controls for prototype/sample builds, including documentation and build record management.</li><li>Measurement System Validation: Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project.</li><li>Development Stage Quality Oversight: Analyze samples, address quality issues, and drive improvement actions during product development.</li><li>Verification &amp; Qualification: Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5.</li><li>Tool &amp; Process Validation: Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR).</li><li>Production Quality Control: Establish and maintain quality controls and documentation for the production shop floor.</li><li>Ongoing Quality Monitoring: Monitor process capability and manage corrective actions to ensure sustained quality performance.</li><li>Inspection Review: Review and approve measurement and cosmetic inspection results to ensure compliance with specifications.</li><li>Audit Support: Provide support during customer and internal/external quality system audits.</li><li>Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.</li><li>Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.</li><li>Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.</li><li>Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.</li><li>Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.</li><li>Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in Electrical, Mechanical Engineering, or a related field.</li><li>Min 4 years experience in advanced quality</li><li>Proven quality control experience in cable assemblies, connectors, sockets, or related industries.</li><li>Strong understanding of ISO 9001 and APQP procedures.</li><li>Familiarity with EIA-364 test methods and internal/external auditing practices.</li><li>Knowledge of Model-Based Definition (MBD) and GD&amp;T requirements.</li><li>Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).</li><li>Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.</li><li>Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).</li><li>Competent in data analytics and visualization tools (Power BI, Tableau, Python/R).</li><li>Skilled in statistical software such as Minitab and JMP.</li><li>Strong organizational and strategic planning abilities.</li><li>Effective communicator with excellent written and verbal English skills.</li><li>Ability to mentor junior engineers and lead cross-functional teams.</li><li>Demonstrated capability in change management and driving continuous improvement.</li><li>Strong interpersonal skills for conflict resolution and stakeholder negotiation.</li><li>Committed to delivering high-quality solutions aligned with customer expectations and business strategy.</li></ul>

Responsibilities: <ul><li>Lead a global team of Advanced Quality Engineers in support of all new product introductions for a Strategic Product Line Portfolio within the Digital Data Networks (DDN) business unit. Lead all AQE activities from project inception to product launch and introduction.</li><li>Participate in the project Kick-off Meetings, support project team development for internal requirements, customer specific requirements, Risk Priority Number (RPN) reductions, analyze SPC data, etc.</li><li>Serve as the liaison between engineering and the plants on new product introductions to ensure robust process capability on all programs.</li><li>Attend project meetings and APQP driven events with the customers and the Project/Program Management Team.</li><li>Document the results for specific program characteristics and ensure the internal and external requirements are met including deviations.</li><li>Accountable for developing and driving on time delivery of Control Plans, Capability Studies, Part drawings, Inspection Instructions, Gage design and R&amp;R, DFMEAs, PFMEAs, AFMEAs for all assigned projects. Ensure the products developed are Designed for Manufacturing &amp; Assembly (DfMA) and are launched capably of meeting internal requirements and customer requirements.</li><li>Understand product requirements and define/approve Design Validation Test (DVT) and quality plans to ensure products meet the product specifications.</li><li>Authorize and approve that all Design Validation Test (DVT) results meet product specifications and customer requirements.</li><li>Actively participate in early product Concept Reviews and Design Review meetings with the Product Development Engineering (PDE) for the assigned product, related tooling and fixturing, and overall quality plans.</li><li>Generate and/or champion 8-Ds for the prototype process including 8-Ds for problem solving, test failures, and prototype failures.</li><li>Complete the Change Control process and identify special characteristics for projects/programs.</li><li>Work in conjunction with the Manufacturing Process Development Engineering (MPDE) teams to ensure the manufacturing process and equipment meets the product’s defined quality level and that the process also meets the capability levels identified for the product and project.</li><li>Assemble and submit PPAP package on time to the customer specific requirement.</li><li>Team with Supplier Quality Engineers to conduct and analyze process capability studies in support of Final Tool Approval (FTAR) for all tools and production lines associated with the project using the Comprehensive Tool Approval Report (CTAR), support completion of Supplier PPAPs.</li><li>Perform Six Sigma Capability Analysis of new equipment/processes to reduce variation.</li><li>Regularly reports to executive management on the overall performance and effectiveness of the Global Supplier Quality Program.</li><li>Drive high performance organization by providing your team routine coaching and feedback, holding your team accountable to meet performance objectives, and providing meaningful development to increase individual/team capability.</li><li>Manage employee well-being by prioritizing work, effectively managing resource loading, and providing flexibility to enable employees to successfully balance their work and personal lives.</li><li>Drive organization effectiveness by structuring your organization in a way that best enables the BU strategy, maximizes resource efficiency and productivity, and provides role clarity and clear lines of accountability.</li><li>Manage the talent in your organization to support the business now and to proactively prepare for the future by identifying organization skillset/role gaps, implementing plans to fill any skillset/role gaps, and assessing current talent fit to ensure the right talent is matched to the right roles to best meet the needs of the business.</li></ul> Requirements: <ul><li>Bachelor/ Master’s degree in technical discipline (Electrical Engineering, Electronics, Mechatronics)</li><li>10+ years of Experience in Quality, Advanced Quality Engineering, and working in global organizations.</li><li>Experience managing engineering teams in cross-functional, multi-site global organizations to drive effectiveness across geographical boundaries and deliver projects with multiple dependencies and constraints.</li><li>Demonstrated ability to forge strong internal working relationships with senior functional counterpart leaders.</li><li>Experience in the use of Lean, Six Sigma, Design for Six Sigma (DFSS), Design for Manufacturability &amp; Assembly (DfMA), Kaizen, 8D and other advanced statistical methods including Design of Experiments (DoE), Statistical Process Control (SPC) and Process Capability (CpK) analysis techniques.</li><li>Comprehensive knowledge and understanding of departmental, company, and corporate procedures and systems, i.e. ISO9000, ISO9001, IATF16949, ISO14001, VDA, PPAP, DFMEAs, PFMEAs, APQP Gate Reviews, GD&amp;T.</li><li>Excellent verbal and written communication skills and the ability to interact professionally with customers, leadership, stakeholders, cross functional teams and subject matter experts.</li><li>Proven track record of being able to work on multiple demanding programs in parallel while maintaining on-time completion of all defined project tasks and deliverables.</li><li>Ability to prioritize responsibilities in a fast-paced dynamic work environment.</li><li>Willingness to travel as required, ~30%</li></ul>

Responsibilities: <ul><li>Break down high-level Reliability and Validation Strategies into detailed, executable test plans; define test sequencing, sample allocation, logistics, and schedule alignment.</li><li>Coordinate with internal R&amp;T labs, shared labs, suppliers, and third-party test houses for test execution.</li><li>Manage test readiness including sample build status, configuration control, and documentation completeness.</li><li>Coordinate sample logistics, shipment, and handling with manufacturing, suppliers, and test labs.</li><li>Support PO release, cost tracking, and budget adherence for validation and reliability testing.</li><li>Maintain accurate test status, schedules, costs, and results in the project management system.</li><li>Create, maintain, and issue detailed test plans, validation/reliability test reports, and complete auditable documentation packages.</li><li>Ensure traceability between test requirements, execution, and reported results.</li><li>Interface with Reliability Engineers, PDE, MPDE, Quality, Manufacturing, and Procurement teams.</li><li>Proactively identify risks, schedule constraints, and execution gaps; escalate as needed.</li></ul> Requirements: <ul><li>3–6 years of experience in test coordination, validation testing, reliability testing, or engineering project support.</li><li>Solid understanding of reliability and validation test environments (environmental, mechanical, electrical).</li><li>Experience coordinating with internal labs, external test houses, and suppliers.</li><li>Strong organizational and project tracking skills with high attention to detail.</li><li>Ability to manage multiple tests and priorities simultaneously.</li></ul> Preferred / Nice to Have: <ul><li>Hands-on background in reliability or validation testing.</li><li>Familiarity with industry standards: EIA, IEC, IPC, ISTA, or customer-specific validation requirements.</li><li>Experience with project management or test tracking systems.</li><li>Background supporting data center power, cable, or connector products.</li></ul>

Responsibilities: <ul><li>Design &amp; Development of automotive products like Connectors, Header, Terminals, Automotive components.&nbsp;</li><li>Interact directly with customers / Sales and Marketing team to identify key Product Technical requirements / deliverables and establish product specifications to fulfil customer requirements in handling new concepts / quotations.</li><li>To lead and drive complex new product development products starting from concepts generation, DFMEA, DFM/DFA, prototyping &amp; testing.</li><li>To generate 3D CAD models &amp; 2D drawings in PTC Creo for Connector, Terminal, Header &amp; other auto components.&nbsp;</li><li>Responsible for creating test specifications, deciding test methods, DVP Preparations &amp; testing and validation.</li></ul> Requirements: <ul><li>B.E (Mechanical)</li><li>Minimum 2 to 9 years of hands-on experience in automotive plastic components development (preferably Connectors).</li><li>Good Experience in Product validation and testing (DV / PV) of automotive products.</li><li>Exposure to manufacturing processes like Injection molding, stamping, Manufacturing and assembly etc.</li><li>Exposure to APQP &amp; PPAP activities.</li><li>Exposure to Design review processes like DFEMA / DFA / DFM / FEA etc.,</li><li>Exposure to IATF 16949 / TS 16949.</li><li>Problem solving and critical thinking.</li><li>Good CAD Modelling skills (Pro-E / Creo), AutoCAD.</li><li>Strong 2D drawing drafting skills.</li><li>Good working knowledge on GD&amp;T &amp; Tolerance Stack up analysis.</li></ul>

Role Description: <ul><li>Lead Field Service Engineer – Power Distribution Location: Spain Region Covered: EMEA Work Model: Hybrid / Field-based Travel: Up to ~50% across Europe</li><li>Role Overview We are hiring a senior Lead Field Service Engineer with deep technical expertise in Medium Voltage (MV) power distribution and switchgear systems.</li><li>This is a technical lead role supporting large-scale data center and critical infrastructure projects across Europe.</li><li>This is not a people management role, but a technical authority position supporting and guiding other field engineers on complex installations and commissioning activities. Required Technical Experience.</li><li>Strong hands-on experience with Medium Voltage switchgear and distribution systems.</li><li>MV mechanical installation and commissioning experience.</li><li>Experience with MV testing and commissioning tools (e.g., Omicron, Megger, T&amp;R, Fluke or similar) Protection relay and control scheme testing knowledge.</li><li>Experience creating SAT test plans and commissioning procedures.</li><li>Ability to interpret electrical drawings and protection schemes.</li><li>Experience with interlocking, inter-tripping, blocking, and I/O testing.</li><li>Background in data center, critical power, or large industrial electrical projects.</li></ul> Responsibilities: <ul><li>Lead installation, commissioning, testing, and maintenance of MV power distribution and switchgear equipment.</li><li>Execute site acceptance testing (SAT) and commissioning test plans.</li><li>Perform MV electrical testing and functional verification.</li><li>Act as primary technical point of contact during project execution.</li><li>Support and guide field service engineers on complex technical issues.</li><li>Review drawings, schemes, and specifications and flag gaps or risks.</li><li>Prepare RAMS (risk assessments and method statements).</li><li>Ensure strict adherence to electrical safety and LOTO procedures.</li><li>Support project managers to ensure delivery within timelines.</li><li>Interface with customers during installation and commissioning phases.</li><li>Deliver technical demonstrations and customer witness testing.</li></ul> Requirements: Preferred Qualifications: <ul><li>Electrical Engineering qualification or equivalent experience.</li><li>Typically 10+ years of relevant field service / commissioning experience Skills &amp; Competencies.</li><li>Strong troubleshooting and decision-making ability.</li><li>Technical leadership mindset</li><li>High safety awareness culture.</li><li>Strong customer-facing communication skills.</li><li>Ability to work independently on complex sites Willingness to travel extensively across EMEA Language.</li><li>English — required&nbsp;</li><li>Spanish — preferred but not mandatory</li></ul>

Responsibilities: Job Locations - Manila and Mexico <ul><li>Perform invoice processing to ensure that all bills and employee reimbursements are settled accurately and on time</li><li>Coordinate with receivers to confirm that all invoices are matched and address any invoice discrepancies swiftly</li><li>Generate payment proposals for electronic transfers, checks, and wires, adhering to the global policy</li><li>Investigate and resolve payment issues while collaborating with both internal and external stakeholders</li><li>Maintain records of all AP documents, including invoices, approvals, statements, etc.</li><li>Oversee the AP mailbox, ensuring that all inquiries, invoices, and other communications are addressed promptly and professionally</li><li>Respond to AP inquiries from vendors and internal stakeholders</li><li>Develop and communicate AP reports as requested by the AP and T&amp;E Supervisor or Manager</li><li>Audit employee expense reports in accordance with our global policy, utilizing the Concur expense system</li><li>Foster strong relationships with employees and communicate closely with end users to ensure the timely submission of reports</li><li>Assist employees on the use of the Concur expense system and best practices for expense reporting</li><li>Help perform periodic expense compliance audits to ensure the integrity of expense payments in alignment with local and global policies</li><li>Collaborate with other AP and T&amp;E Analysts in the event of payment errors to resolve issues and ensure expenses are paid on time</li><li>Draft training materials and resources for employees regarding expense policies and procedures</li><li>Generate periodic reports from Concur to provide KPIs and facilitate the continuous improvement of expense reimbursement processes</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong analytical and communication skills</li><li>Fast learner of technology and coachable</li></ul>

Responsibilities: <ul><li>Designing and developing new products to meet customer requirements within scope, schedule, and budget constraints by following company LeanPD process.</li><li>Innovating original ideas and design proposal for new products, studying the feasibility of customer specifications.</li><li>Leading new product technical data output, such as: 3D, 2D drawing and Design objective.&nbsp;</li><li>Initiating product design document, such as: PRD, DV/PV plan, Product review, Initial BOM, DFMEA and Significant Characteristic.&nbsp;</li><li>Leading product design review with function team and technical review with customer, and communicating with supplier feasibility study of components material.&nbsp;</li><li>Performing engineering calculations to analyze and describe product to ensure robust design with economic cost.</li><li>Working with FAI approvals, technical risk analysis, supporting 8D report and 5 WHY analysis, judging manufacturing deviations and making decisions on deviation acceptance.</li><li>Improving and enlarging existing products, quality improve and manufacture engineering support. Helping resolve technical problems or providing solutions of avoiding problems to ensure accurate implementation of production.</li><li>Understanding product testing procedures and equipment, reviewing evaluation or test report and confirming accuracy of report contents to ensure product meets quality specification.</li><li>Reviewing patent searches to evaluate patentability of proposed designs to ensure that others patents are not infringed upon.&nbsp;&nbsp;</li><li>Providing innovative solutions to reduce product cost, improving product quality, and improving process efficiency, documents and communicates potential IP to ensure TEs IP is protected.</li><li>Providing technical support to customers and Sales Engineers to ensure proper application of products in the field.</li></ul> Requirements: Education:&nbsp; <ul><li>B.S. of Engineering or Master or PHD, Mechanical Engineering preferred.</li></ul> Qualification &amp; Certification: <ul><li>Ability to perform complicated product development.</li><li>Be familiar with the customers requirements and transforms them into design objectives through communication with the customer.&nbsp;&nbsp;</li><li>Be familiar with related automotive standards such as USCAR, SAE,LV15, etc.</li><li>English good.</li></ul> Experience: <ul><li>B.S. of Engineering with 5 or more years of experience or Masters of Science with 2 or years of experience or PHD</li><li>More than 2 years HV Connector Design related experience.</li></ul> Technical Skill &amp; Competencies: <ul><li>Be familiar with product development process and related product manufacturing process.</li><li>Understanding of special characteristic significance for customer and TE</li><li>Understanding of basic automotive industry core tools, such as APQP, FMEA and PPAP.</li><li>A complete understanding and wide application of technical theories, principles, engineering tools and techniques, such as: GD&amp;T, DFM, DFA, DFSS, etc.</li><li>Ability to skillful use Cero software and drawing design, tolerance calculation.</li><li>Familiar with stamping, plating, molding, assembly and machine Application process.</li><li>Understanding of relevant technical standards and law regulations.</li><li>Ability to build strong internal/external working relationship.</li><li>Effective Interacts and communication within the team.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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10 t Jobs found

MFG & Process DVL Engineer 2

Senior Manager-Advanced Quality Engineering

Senior Engineer-Advance Quality

Sr. Manager, Quality & Reliability Engineering

Senior Reliability & Testing Engineer

R&D Product Development Engineer II

Lead Field Service Engineer - Power Generation

Accounts Payable Analyst

Product Development Engineering (Mechanical)

Customer Account Manager

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MFG & Process DVL Engineer 2

Senior Manager-Advanced Quality Engineering

Senior Engineer-Advance Quality

Sr. Manager, Quality & Reliability Engineering

Senior Reliability & Testing Engineer

R&D Product Development Engineer II

Lead Field Service Engineer - Power Generation

Accounts Payable Analyst

Product Development Engineering (Mechanical)

Customer Account Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.