Field Sales Supervisor / Manager

Senior Engineer, IT (Application Team lead)

CSC - Outbound & Product Care Manager

Business Development Manager

Sr. Manager – Pharma Business Development

Sr Sales Officer

Embedded Team Manager

Customer Team Lead 

Team Leader Corporate Administration

Lead Controls & Automation Engineer - New Development

Responsibilities: <ul><li>Lead and support a small sales team to achieve sales objectives in HK.</li><li>Lead, coach, and motivate the team according company’s objectives by promoting FMCG products.</li><li>Ensure efficient on Cycle Plan and troubleshoot live issues during implementation.</li><li>Regularly evaluate and follow through objectives to improve effectiveness of the team performance by providing quality advice, consultation and supports.</li><li>Identify new market opportunities, plan and implement new sales &amp; marketing.</li><li>Manage the respective territory budgets.</li><li>Manage business partnerships with correspondent retailers and identify potential business opportunities with the team.</li><li>Coordinate with internal management on the sales cycle activities, brand initiatives, Projects and other commercial campaigns.</li><li>Design and implement sales plans, supported by previous sales data, market insights.&nbsp;</li><li>Conduct frequent field audits and implement process enhancement to improve efficiency and ROI.</li></ul> Requirements: <ul><li>University graduate with a degree preferably in Business Administration, Marketing or other related discipline.</li><li>5-15 years FMCG or Beverages working experience.</li><li>At least 2 years of supervisory experience.</li><li>Solid Field Sales/ General Trade experience.</li><li>Strong analytical acumen and good social skills to influence all stakeholders.</li><li>Good communication and presentation skills.</li><li>Excellent command of English and Cantonese, both spoken and written.</li></ul>

Responsibilities: <ul><li>To analyze, design, deliver and support applications.</li><li>Take complete ownership to deliver the assigned development project.</li><li>Work with all the stakeholders across the teams to ensure meeting business objectives.</li><li>Work on development of new solution iteratively by building POCs.</li><li>Lead to resolve new/complex problems which may impact the application.</li><li>Deliver applications in accordance to relevant IT policies and procedures.</li><li>Lead meeting and discussions with cross-functional teams.</li><li>Responsible for the technical training &amp; development of the team.</li></ul> Requirements: <ul><li>Experience in preparing technical documents for application development.</li><li>Excellent problem analysis skill.</li><li>Innovative and creative in developing solutions.</li><li>Ability and willingness to be hands-on.</li><li>Able to drive and commit to deliver.</li><li>BS in Computer Science, Computer Engineering, or related field.</li><li>Software design, architecture and development experience preferred.</li><li>they are looking for a team lead to lead the support team.</li><li>The pre-requisite is to have application background (.NET or any other language) with team management experience, the role does not require to be hands-on but mainly to lead the team.</li></ul>

Responsibilities: <ul><li>Lead the deployment and execution of the IQOS Customer Outbound/Proactive strategy to deliver a multi-channel service offering and best in class Customer Service Centre model across Egypt nationwide. Responsible for managing a team that has the responsibility to critically evaluation of the CSC services and the strategic development of Customer Care and Service activities executed through all Product care, outbound programs and channels. Other responsibilities include the development and deployment of service quality and data control practices, resolution of outbound &amp; Product care consumer escalations in a timely manner; the consumer database, customer churn, manage leads and train service staff. Play a collaborative role in growing and implementing standards and processes to try and exceed market specific NPS targets, maintain documentation such as process maps, operational records, Accountable for the Outbound process flows and its capacity plans, Product care budgets and their channel budgets, SOPs adherence.</li></ul> More Specifically you will 1- Project management Support operational rollout of campaigns (Acquisition &amp; Retention) in the assigned market, including, but not limited to <ul><li>Executing and checking outbound campaign flows and adjusting agent CTAs accordingly</li><li>Frontline staff knowledge enhancement (Remote Coaches/Inbound agents for product care matters)</li><li>Reporting , analysing and offering insight/remedial actions to resolve any technical issues in the market that effect day to day operations</li></ul> 2- Consumer Programs <ul><li>Champion Omni-channel care and consistent customer experience across all outbound programs &amp; Campaigns.</li><li>Lead development and localization of operational care fit for Omni-channel B2C use, Lead the deployment and continuous improvement of programs/services including Acquisition programs (ie Device Lending), NPS/Sentiment management programs (Positive &amp; Negative) Retention programs.</li></ul> 3- Product Care Manage market product care practices and governance which maximize customer satisfaction while creating efficiencies and minimizing costs. <ul><li>Product Warranty and goodwill entitlement practices and process maps.</li><li>Refund policy and modes of compensation.</li><li>Product diagnosis (L0 &amp; L1).</li><li>Replacement Strategy (Channels, mechanics, process governance, Reconciliation)</li><li>International Warranty.</li><li>Self Service replacement (QURE).</li></ul> 4- Care Operations <ul><li>Lead the operational deployment of all programs executed via the customer service center channel.</li><li>Evaluate and refresh processes periodically to ensure the health of the process is sound and adheres to SOPs at all times.</li></ul> 5- Vendor Management <ul><li>Create a great channel communication with (LSP/CSC) vendors, while maintaining a close eye of efficiencies, best practices, and cost optimization.</li><li>Challenge and improve the performance and development of these vendors to ensure consumers needs are heard and met.</li></ul> 6- Outbound Operations <ul><li>Ensure OB customer care deliverables are with aligned RRP commercial activities at a regional/local level.</li><li>Monitor and track OB programs performance at market level and identify areas of improvement acting as the voice of the customer internally for continuous performance improvements</li></ul> 7- Data Analysis &amp; Reporting <ul><li>Define, Manage and report on market KPIs in a digestible and actionable format to the wider business to highlight programs and product care performance and priority areas of focus, use data as a key catalyst for evaluating improvement for the business and customer.</li></ul> 8- Team Management <ul><li>Manage, Motivate and drive performance of the local customer care team to ensure market SLAs and KPIs are observed and met.</li><li>Ensure forecast and plans are submitted and aligned with relevant stakeholders to ensure operation continuity per market of responsibility.</li></ul> Requirements: Qualifications <ul><li>Minimum 10 years of work experience, with minimum 5 years in Remote Sales within a Call Center.</li><li>Minimum 5 years of supervisor/team leader/manager experience is mandatory.</li><li>Ability to multi-task in a dynamic environment, build relationships, solve problems, impact and influence.</li><li>Client centric mentality.</li><li>Business and financial Acumen is a must.</li><li>Advanced analytical &amp; planning skills.</li><li>Self-motivated, driven and the desire to help.</li><li>Excellent communication skills both verbal and written.</li><li>Arabic &amp; English proficiency is a must.</li><li>Strong people skills.</li><li>Outstanding organizational skills.</li><li>Tech Savvy - Finding ease in understanding and navigating new systems and its set-up.</li><li>CRM knowledge is a plus.</li></ul>

Responsibilities: <ul><li>Strategic and planning Develop business development strategies to drive sales growth in the assigned area/zone for new accounts in Pharma vertical.</li><li>Functional Market/Customer analysis, prioritization, &amp; strategizing USPs to build differentiators.</li><li>Customer relationship management (across customer organization &amp; levels)</li><li>Closing sales/negotiating deals</li><li>Providing timely information about products &amp; services</li><li>Identifying new business opportunities (new prospects)</li><li>Growing the company’s customer base</li><li>Generating new leads</li><li>Conducting Market research</li><li>Acts as an internal champion for a new customer.</li><li>Identifying new market segments</li><li>Finding ways to expand company’s reach.</li><li>Collaborating with complementors to spot new business opportunities.</li><li>Assertively &amp; aggressively pursue qualifications at prospects.</li><li>Identifying opportunities for cross selling and up-selling</li><li>Anticipating and overcoming initial qualification challenges or roadblocks if any</li><li>Implicit Need Identification</li><li>Value Selling</li><li>Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. </li><li>The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer&nbsp;and HR.</li></ul> Requirements: <ul><li>Graduation from Science stream&nbsp;</li><li>5+ years in B2B sales management and sales team management</li><li>B.Sc. Chemistry +MBA</li><li>Sales of Pharma ingredients / Contract Manufacturing&nbsp;</li></ul>

Role Description: <ul><li>Prepare &amp; ensure delivery of territory sales strategy (achieving budgeted sales, maintaining relationships with customers, and developing new customers)</li></ul> Responsibilities: Strategic and planning <ul><li>Gain a strong technical understanding of our client products, content, and value propositions.</li><li>Execute strategies end to end for the development of the business within your specific market/accounts.</li><li>Develop sales and marketing strategies to drive sales growth in the assigned area/territory</li></ul> Functional Core <ul><li>Develop and manage an efficient sales network to improve sales performance</li><li>Networking with Rx professionals and building those relationships to win new business.</li><li>Monitor sales territory / account /customer performance, compile and analyse sales data</li><li>Manage the sales territory for sales growth and revenue enhancement. Schedule and attend face-to-face meetings and client trips within a specific market.</li><li>Conduct market research to understand competitors and market trends</li><li>Provide innovative ideas and suggestions to improve the market presence</li><li>Follow up with sales leads generated by marketing, referrals and tradeshows and convert into accounts.</li></ul> Requirements: Minimum Requirement Desired&nbsp; <ul><li>Graduation from Science stream</li><li>B.Sc. Chemistry +MBA</li></ul> Experience <ul><li>5+ years in B2B sales management and sales team management</li><li>Sales of Pharma ingredients / Contract Manufacturing</li></ul>

Responsibilities: <ul><li>Meeting at the distributor point with the team.</li><li>Responsible for Manage Distributor, managing claims, order delivery etc.</li><li>Responsible for Review TSI and set priorities for the day.</li><li>Responsible for Align and set the target for the team.</li><li>Responsible for Address and solve issues at distributor point.</li><li>Responsible fo tracking sales &amp; productivity for the team</li></ul> Requirements: <ul><li>Should have experience in FMCG industry.</li><li>Should have good territory knowledge.</li><li>Should be well versed with GTM processes.</li><li>Should be flexible to travel</li><li>Candidate should have worked om DMS.</li><li>Should have team management &amp; distribution experience.</li><li>Any Bachelor’s degree+MBA</li></ul>

Responsibilities&nbsp;: <ul><li>Product understanding &amp; defining interfaces such as with Backend / Cloud&nbsp;</li><li>Software specification, design, coding and validation&nbsp;</li><li>Complete Software development life cycle-Embedded&nbsp;</li><li>Software configuration management&nbsp;</li><li>Able to lead a small team, assign tasks and manage them</li><li>Able to do performance management reviews</li><li>Build strong team &amp; groom them technically&nbsp;</li><li>Strong emphasis on reusable code&nbsp;</li><li>Close liaison with hardware / systems engineers, production, ID design, Mechanical design teams&nbsp;</li><li>Continual process improvement&nbsp;</li></ul> Requirements : <ul><li>Strong knowledge &amp; hands on experience on Microcontrollers - 8, 16, 32 bit micro controllers (Microchip, ESP8266, MC60 etc)</li><li>Very Good experience in C language&nbsp;</li><li>IOT product development experience for Smart Homes/Appliances etc.</li><li>Understanding of PCB, selection of HW components and support PCB design</li><li>Understands memory concepts (RAM, ROM, Flash)</li><li>Experience in SPI, I2C, UART, ADC , PWM– Peripherals&nbsp;</li><li>Good Knowledge of protocols like TCP/IP , HTTP , HTTPS etc</li><li>Able to choose hardware components, do BOM optimization etc</li><li>Able to make hardware circuits and guide PCB CAD designers to make PCB design</li><li>Having good debugging skills</li><li>Proactive, Quick learner, Team Player</li><li>Solution provider, strong &amp; positive people interaction, cross functional team based project environment etc.</li><li>Provide constructive feedback to team members and do performance appraisals</li></ul>

Responsibilities: <ul><li>Sales Fundamentals, Consumer initiative, promotional execution &amp; forecast/order management.</li><li>Leading a sales team and execute the elements of the Joint business planning.</li><li>BDA agreement negotiations and financial Management. (Profitable growth)</li><li>The candidate will report &amp; take directions from the Head of Modern Trade of (employee).&nbsp;</li><li>CTL will then execute the directions to influence the TEAM.</li><li>He candidate would be working with around 10 distributor people for each region.</li><li>For eg. Today we have a new SKU OR MPT that they are launching in the trade. So the CTL will get directions from and will go to trade arm of TEAM and will tell them that they need to focus on the new MPT which means they need to have the right shelf place, right visibility, right execution at right stand, on time execution..</li><li>Other duties include planogram, influencing and ensuring the planogram are updated on time and multi activation.</li></ul> Requirements: <ul><li>Must have driving license.</li><li>Must be able to speak in English at professional level.</li><li>Must have Saudi (region/market/geography) knowledge very well.</li><li>Must have modern trade experience</li><li>Must have experience of handling Key Accounts in the region.</li></ul>

Responsibilities: Responsible for the following tasks for client portfolio: <ul><li>Comprehensive administration and company secretarial matters of a portfolio of companies/ trusts/ foundations/ others, allocated to the team and its daily supervision</li><li>Manage and maintain client relationship through regular calls and ensuring consistent and quality of service level. Obtaining client feedback on a regular basis and working towards improving the service based on feedback received.</li><li>Inform management and compliance department all matters involving litigation, potential litigation, claims, potential claims, complaints against the company.</li><li>Meeting statutory deadlines for filing of accounts, TRC, CRS, FATCA amongst others including annual payments for ROC and FSC.</li><li>Cross selling of internal/group products (for example, Tax, Accounting, Payroll, Funds, Actuarial, Captive Insurance).</li><li>Finding opportunities for client’s business growth while maintaining confidentiality. Involve in the onboarding of prospective businesses together with Business Development team, especially through referral from existing clients and/or business partners.</li></ul> Responsible for the monitoring and delivery of: <ul><li>Compliance with all internal policies and procedures.</li><li>Files are being properly maintained as per required standard and in compliance with all statutory requirements including update of relevant softwares/records.</li><li>Budget Monitoring – Ensuring that monthly/quarterly budget is met.</li><li>Invoicing and monitoring of timesheet/ WIP – preparation/ approval of invoices, validation of invoices and ensure deadline to bill the client is met.</li><li>Debtors Management - chasing clients for payments when required and managing debtors’ days.</li><li>Keeping up to date with all relevant laws and regulations applicable to the industry.</li><li>Overall monitoring and delivery of specific information for the entire department as may be assigned by Management (e.g New Initiatives, Resources/Training, Financial, Software update, Statistics)</li></ul> Responsible for managing a team of administrators: <ul><li>Motivate team members, conduct appraisal and regular meetings.</li><li>Train and develop team members to continually improve their performance. Supervise the team members to ensure they always comply with statutory regulations and company’s policy and procedures. Promote positive attitude and develop team spirit through recognition and intrinsic reward.</li><li>Coach and develop team members with a view to build a culture based on our client Capital values, and by extension to our client core values.</li><li>Be committed to excellence and promote efficiency by setting personal example of corporate values (Agility, Pioneering &amp; Excellence)</li><li>Approve leaves for team members on Leaves Management System. Ensure proper planning of staff in the team</li></ul> Requirements: <ul><li>Holder of a relevant degree (e.g. Management, Law, International Business, Finance).</li><li>At least 5 years of working experience in the Global Business Sector; in addition, either&nbsp;ICSA, ACCA.</li><li>Ongoing development of technical knowledge.</li><li>Previous experience in supervising role will be an advantage.</li></ul>

Role Description: <ul><li>The successful candidate will set high standards of performance for themselves and their projects, maintain a professional demeanor in written and verbal communications while developing innovative solutions.</li><li>The candidate will be a technical lead and manage a small group of development engineers.</li><li>This role will report to the Senior Manager of Controls and Automation.</li></ul> Responsibilities: <ul><li>Lead a team developing control algorithms, system architecture and compiling software for PLC/PAC/SBC based systems, HMI design/implementation, data logging, and communication interfaces related to the drilling industry.</li><li>As a ‘player-coach’ be able to provide feedback and guidance to team members and organize employee performance and evaluations for direct reports.</li><li>Provide accurate system diagrams, loop diagrams, block diagrams, and network diagrams for new or existing software systems.</li><li>Generate design documentation, drawings, operation manuals and related material for systems code and hardware.</li><li>Perform as lead engineer on the solutions developed by the team; understand and ensure compliance with the functional descriptions.</li><li>Mine large sets of data to diagnose and resolve dysfunctions within drilling rig control systems.</li><li>Generate work tasks, organize the ordering and delivery of equipment and materials, and oversee the efficient installation and commissioning of software and equipment.</li><li>Work directly with third party contractors, Operations, Technical Services, and HSE management and rig crews to assist with the execution of a wide variety of company goals including, but not limited to, drilling system controls, R&amp;D projects, etc.</li><li>Provide technical support to field personnel as required to assist with troubleshooting PLC and control system issues.</li><li>Enforce all processes for software change control to ensure that changes are introduced in a controlled and coordinated manner, including documentation and version management.</li></ul>&nbsp;Requirements: <ul><li>Ability to lead of a team, managing multiple tasks and working on multiple projects simultaneously to meet challenging deadlines.</li><li>Demonstrate clear written and verbal communication skills and the ability to promptly give, and follow directions.</li><li>Ability to safely navigate the yard and shop work sites with occasional walking, climbing, standing, stepping, etc. during normal operating conditions (day/night, outdoor hot/cold weather).</li><li>Ability to safely navigate drilling rig work sites including regular walking, climbing, standing, stepping, etc. during various weather conditions (day/night, outdoor hot/cold weather).</li><li>Ability to proficiently use MS Office Suite to develop presentations, correspondence, reports, and schedules (Word, Excel, PowerPoint, etc.).</li></ul> Physical ability to: <ul><li>Lift and carry 50 pounds independently while walking on uneven surfaces</li><li>Bend, stoop, kneel, twist, and crawl occasionally during visits to the field and operational work areas</li><li>Listen for unusual noises that signify equipment and or machinery problems</li><li>Stay alert and focused including during occasional extended work periods</li><li>Maintain spatial orientation and awareness to safely move around the work environment with many moving objects including overhead machinery</li><li>Wear Personal Protective Equipment (PPE) at all designated times</li><li>Ability to regularly travel as needed to visit worksites and support business units; may require extended travel to remote locations and/or overnight stay(s) outside normal office area</li><li>Ability to work on weekends and be on call after hours as needed</li></ul> Demonstrated ability in the following leadership competencies: <ul><li>Builds and Maintains Effective Relationships</li><li>Develops Self and Others</li><li>Builds Effective Teams</li><li>Courageous Leadership</li><li>Managing Vision and Purpose</li><li>Business Acumen</li><li>Drive for Results</li><li>Customer Focus</li><li>Decision Quality</li></ul> Minimum Qualifications <ul><li>Bachelor’s degree in an engineering discipline or related field not limited to Electrical / Mechanical Engineering, Mechatronics, Controls and Automation</li><li>Proven experience in ladder logic design and implementation</li><li>5+ years of HMI development</li><li>5+ years of proven experience with PLC/PAC/SBC programming and HMI development</li><li>Experience with standard communications protocols (Ethernet/IP, Profibus, Profinet, CANBUS, OPC UA, etc.)</li></ul> Preferred Qualifications&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Experience working in a multi-developer environment</li><li>Proven experience with PLC/PAC/SBC programming related to drilling controls and automation</li><li>Experience in HMI development using Wonderware / WinCC</li><li>Experience in Omron PLC programming using CX-One software</li><li>Experience in deploying solutions using Labview</li><li>Working knowledge of VFD drives, and related equipment used in the drilling industry, preferably Converteam and Yaskawa VFDs</li><li>Certifications: None</li><li>Supervisory Responsibilities: Yes</li></ul>

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645 team management Jobs found

Field Sales Supervisor / Manager

Senior Engineer, IT (Application Team lead)

CSC - Outbound & Product Care Manager

Business Development Manager

Sr. Manager – Pharma Business Development

Sr Sales Officer

Embedded Team Manager

Customer Team Lead

Team Leader Corporate Administration

Lead Controls & Automation Engineer - New Development

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Skills

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645 team management Jobs found

Field Sales Supervisor / Manager

Senior Engineer, IT (Application Team lead)

CSC - Outbound & Product Care Manager

Business Development Manager

Sr. Manager – Pharma Business Development

Sr Sales Officer

Embedded Team Manager

Customer Team Lead

Team Leader Corporate Administration

Lead Controls & Automation Engineer - New Development

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.