Technical Delivery Manager, Core Banking

Infrastructure Finance Analyst (Graduate)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Director - Project Delivery

Senior Manager - Customer Experience

Manager - Project Delivery

Service Recovery Head (Banking Application Support)

Responsibilities: <ul><li>Lead and manage a team working on Core Banking ATM Host Systems and CustomerStatements development</li><li>Lead end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality, and cost-effective delivery.</li><li>Manage the development, maintenance, and enhancements of systems using COBOL, RPG, and DB2 on AS400.</li><li>Oversee deployments using ALDON for automation and version control on AS400 platforms.</li><li>Collaborate with business and technology stakeholders to define project scope, deliverables, timelines, and resources.</li><li>Ensure compliance with security protocols, including encryption standards for ATM transactions.</li><li>Apply DevOps practices to improve automation, deployment, and operations.</li><li>Coordinate cross-functional teams and manage third-party vendors where applicable.</li><li>Monitor delivery progress, risk mitigation, and issue resolution throughout the project lifecycle.</li><li>Provide leadership and mentorship to technical teams and ensure alignment with business goals.</li><li>Support incident management, root cause analysis, and continuous improvement for ATM-related production issues.</li><li>Provide status updates, risk assessments, and delivery timeliness to business and IT stakeholders</li><li>Maintain documentation for release schedules, QA metrics, and issue logs.</li><li>Apply best practices in software development, documentation, and version control.</li><li>Participate in code reviews and ensure adherence to security and coding standards.</li><li>Drive continuous improvement and automation initiatives within the team.</li><li>Provide hands-on guidance and mentoring to junior team members.</li></ul> Requirements: <ul><li>Over 9 years of experience in banking IT systems, with at least 4–5 years in ATM Host system management</li><li>Strong hands-on knowledge of AS400, COBOL, and RPG</li><li>Experience with DB2 and ALDON on AS400</li><li>Good understanding of ATM systems including encryption/security protocols</li><li>Solid knowledge of DevOps tools and practices</li><li>Proven ability to manage complex projects and lead delivery teams</li><li>Strong understanding of system development life cycle (SDLC), Agile, and hybrid methodologies</li></ul>

Responsibilities: Accountabilities Financial Analysis &amp; Modelling Support: <ul><li>Assist in preparing, maintaining and updating financial models for infrastructure projects.</li><li>Support financial analysis including business cases, feasibility studies, valuation exercises and investment assessments.</li><li>Collect and organise financial and operational data required for project evaluations.</li><li>Perform sensitivity analyses and scenario modelling under supervision of senior team members.</li><li>Assist in reviewing project budgets, forecasts, and cost estimates.</li></ul> Research &amp; Market Intelligence; <ul><li>Conduct research on infrastructure sectors, market trends, financing structures and industry developments.</li><li>Monitor relevant regulatory developments, government initiatives and infrastructure investment activity.</li><li>Gather benchmarking information relating to infrastructure assets, concessions, PPP projects and financing structures.</li><li>Maintain internal databases of comparable transactions and market intelligence.</li></ul> Transaction &amp; Project Support: <ul><li>Assist with the preparation of presentations, information memoranda, briefing notes and investment committee materials.</li><li>Support due diligence activities by coordinating information requests and organising documents.</li><li>Assist in tracking transaction workstreams, key milestones and deliverables.</li><li>Support the review and organisation of technical, commercial, legal and financial reports.</li></ul> Stakeholder Coordination: <ul><li>Coordinate with internal departments including Development, Legal, Commercial, Strategy and Operations.</li><li>Support engagement with consultants, advisors and external stakeholders.</li><li>Attend meetings, prepare meeting summaries and track follow-up actions.</li><li>Assist in preparing materials for senior management discussions.</li></ul> Reporting &amp; Administration: <ul><li>Prepare periodic reports, dashboards and management presentations.</li><li>Maintain organised electronic filing systems and document repositories.</li><li>Support preparation of monthly, quarterly and annual reporting requirements.</li><li>Assist in ensuring data quality, consistency and completeness across reports and analyses.</li></ul> Learning &amp; Development: <ul><li>Develop understanding of project finance, infrastructure investments, PPP structures and financial analysis techniques.</li><li>Participate in internal training programmes and professional development initiatives.</li><li>Build familiarity with infrastructure sectors including utilities, transport, district cooling, energy and public infrastructure.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Finance, Economics, Accounting, Business Administration, Engineering, Mathematics or a related discipline.</li><li>Graduated within the last 0–2 years.</li><li>Strong academic record preferred.</li><li>No prior full-time work experience required.</li><li>Internship experience in finance, investment banking, consulting, real estate, infrastructure, accounting or related fields is advantageous but not mandatory.</li><li>Evidence of strong academic, extracurricular or project-based achievements is desirable</li></ul> Job Specific Skills <ul><li>Strong analytical and numerical skills.</li><li>Proficiency in Microsoft Excel and PowerPoint.</li><li>Basic understanding of corporate finance and financial statements.</li><li>Strong attention to detail and commitment to accuracy.</li><li>Ability to conduct structured research and synthesise information.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Willingness to learn and work across multiple infrastructure sectors.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Service and Specialty segments across Europe.</li><li>Conduct market sizing, segmentation, growth forecasting, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of Food Service markets, including restaurants, bakeries, hotels, butcheries, and other food preparation environments.</li><li>Analyze customer requirements, purchasing behaviors, and market dynamics to identify growth opportunities and strategic priorities.</li><li>Investigate emerging Specialty applications, including pharmaceutical storage and other temperature-controlled technology markets.</li><li>Identify and evaluate new opportunities that support expansion into adjacent market segments.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence business strategy, investment priorities, and product roadmaps.</li><li>Monitor industry developments, regulatory changes, competitive activity, and emerging technologies across Europe.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop and execute growth initiatives.</li><li>Support long-range planning and business strategy through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, trend analysis, and strategic planning.</li><li>Excellent analytical, critical-thinking, and problem-solving skills.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong communication and presentation skills with the ability to confidently engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Retail &amp; Cold Storage segments across Europe.</li><li>Conduct market sizing, segmentation, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of the Food Retail landscape, including supermarket operators and grocery chains, and the factors influencing customer purchasing decisions.</li><li>Analyze market trends and growth opportunities within cold storage applications, including distribution warehouses, cold rooms, frozen food storage facilities, dairy storage, and e-commerce logistics networks.</li><li>Understand how purchasing behaviors, sales cycles, and investment priorities differ across Food Retail and Cold Storage segments and leverage these insights to guide business strategy.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence product roadmaps and business investments.</li><li>Identify emerging technologies and future market developments that could create new opportunities for our client refrigeration and monitoring solutions.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop strategic growth initiatives.</li><li>Support long-range planning, business strategy development, and investment prioritization through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li><li>Evaluate adjacent market opportunities and support the expansion of presence across evolving cold chain applications.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, competitive analysis, and strategic planning.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong analytical, critical thinking, and problem-solving skills.</li><li>Excellent communication and presentation skills with the confidence to engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Call and email hospitality and MDU market decision-makers to introduce them to our innovative energy management technology.</li><li>Identify, engage, and develop relationships with value-added resellers who can drive sales into our target accounts.</li><li>Schedule and confirm in-person customer presentations and web demonstrations for our field sales team.</li><li>Collaborate closely with our lead generation team to prioritize daily calling and email outreach campaigns.</li><li>Maintain accurate and up-to-date sales activity, customer, and opportunity information within our CRM system.</li><li>Utilize sales prospecting and optimization tools to create effective outreach and follow-up campaigns.</li><li>Conduct market research to identify hospitality groups, MDU organizations, and key decision-makers across the Iberian region.</li><li>Strive to be a top-performing lead generator while contributing to a collaborative, team-oriented sales culture.</li></ul> Requirements: <ul><li>University degree, high school diploma, or equivalent experience in Business Administration, Marketing, Economics, or a related field.</li><li>Strong interpersonal and communication skills, with a customer-focused approach and a commitment to providing exceptional service.</li><li>Prior experience in a sales, inside sales, business development, lead generation, or customer service role.</li><li>Experience working with CRM platforms and the ability to leverage sales automation and prospecting tools to build a strong sales pipeline.</li><li>Professional proficiency in written and spoken English.</li><li>Fluent Spanish language skills. Portuguese proficiency would be considered a strong advantage.</li><li>Strong organizational skills and attention to detail.</li><li>The ability to quickly learn new products, technologies, and market segments.</li><li>A proactive, resilient, and results-driven mindset.</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute go-to-market strategies, including portfolio positioning, target audiences, messaging frameworks, launch plans, and KPIs.&nbsp;</li><li>Translate market, customer, and product insights into clear, differentiated value propositions.&nbsp;</li><li>Lead commercialization activities for new product introductions and portfolio growth initiatives.&nbsp;</li><li>Create and manage marketing campaigns tailored to different customer segments, personas, and buying journeys.&nbsp;</li><li>Conduct persona mapping and customer journey analysis to better understand decision-making processes and engagement needs.&nbsp;</li><li>Develop sales enablement tools, competitive insights, presentations, training materials, and customer-facing content.&nbsp;</li><li>Train and support sales teams on value propositions, market positioning, and customer engagement strategies.&nbsp;</li><li>Support business development activities by equipping sales teams with the tools and insights needed to identify and win opportunities.&nbsp;</li><li>Prioritize and support the development of digital tools such as ROI calculators, product selection tools, and competitive comparison resources.&nbsp;</li><li>Coordinate input from Product Management, Sales, Marketing, Engineering, and Supply Chain teams to deliver cohesive commercialization plans.&nbsp;</li><li>Continuously optimize go-to-market strategies using customer feedback, market insights, and performance data.&nbsp;</li><li>Monitor market trends and customer needs to identify growth opportunities and strengthen portfolio performance.&nbsp;</li></ul>&nbsp;Requirements:&nbsp; <ul><li>University education in&nbsp;&nbsp;Engineering, Marketing, Business, or a related field.&nbsp;</li><li>3 to 8 years of experience within the HVAC industry.&nbsp;</li><li>Background in product marketing, portfolio marketing, technical marketing, application engineering, sales, or a related commercial role.&nbsp;</li><li>Strong understanding of the commercial HVAC sales channel and customer buying process.&nbsp;</li><li>Experience supporting product launches, commercialization activities, and go-to-market initiatives.&nbsp;</li><li>Excellent communication, presentation, and stakeholder management skills.&nbsp;</li><li>Customer-oriented mindset, analytical skills, business acumen and strong execution skills&nbsp;&nbsp;&nbsp;</li><li>Ability to translate technical concepts into compelling customer-focused messages and value propositions.&nbsp;</li><li>Strong commercial awareness and customer-centric mindset.&nbsp;</li><li>A proactive, hands-on approach and a strong sense of ownership.&nbsp;</li><li>Excellent stakeholder management and influencing skills.&nbsp;</li><li>Fluent in English. Other European languages are an asset.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Define, develop, and lead the company-wide project management strategy, ensuring all assigned project delivery activities support and advance the organizations strategic plan and business goals.</li><li>Lead as an ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.</li><li>Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.</li><li>Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.</li><li>Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.</li><li>Collaborate closely with the Procurement and Contracts Department to ensure all necessary requirements are identified and addressed promptly, facilitating informed and efficient decision-making.</li><li>Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.</li><li>Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments</li><li>Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.</li><li>Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.</li><li>Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.</li><li>Establish clear roles, responsibilities, and authority levels across the project team, ensuring all members have a shared understanding of their accountabilities and reporting relationships to drive effective collaboration and execution.</li><li>Delegate tasks and decision-making authority appropriately across the team, promoting ownership and accountability while maintaining oversight to ensure alignment with project objectives and organizational standards.</li><li>Lead critical strategic initiatives by coordinating cross-functional teams and managing regulatory compliance and stakeholder engagement to ensure alignment with organizational goals.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights and develop opportunities to enhance delivery methods, ensure competitiveness, and drive innovation across projects.</li></ul> Requirements: <ul><li>Must have project delivery experience managing large-scale, complex developments, including 8+ years in a senior leadership role.&nbsp;</li><li>Bachelors or Masters degree in Civil Engineering, Architectural Engineering, or a related discipline.</li><li>Experience in managing the full project lifecycle - from initiation and planning through execution, monitoring, handover, and close- out.</li><li>Min of 15–20+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams. 5+ years of experience with a developer - preferable.</li><li>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Familiar with UAE Building Codes, Environmental regulations, and Dubai construction laws</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: <ul><li>Initiate Job Requisition to procure services and works in coordination with different departments.</li><li>Support Project Lead with Project Management strategy and Project delivery activities for Company projects to ensure that they meet strategic plan.</li><li>Oversee the execution of projects, ensuring all parties fulfill their contractual responsibilities and adhere to the defined project scope.</li><li>Manage the approved project schedule, closely monitoring critical path activities to guarantee timely delivery and proactively address potential delays.</li><li>Track project costs, timelines, and overall progress, providing consistent status updates and detailed reports to key stakeholders.</li><li>Ensure all necessary NOCs and permits from local authorities are available to ensure compliance and uninterrupted project execution.</li><li>Actively participate in project meetings with consultants and contractors to review progress, resolve issues, and maintain alignment with the approved program.</li><li>Engage with internal departments—including Commercial, Development, Procurement, and Contracts—to synchronize project requirements and schedules.</li><li>Continuously monitor project status, identify deviations from objectives, and implement corrective actions to keep projects aligned with business goals.</li><li>Lead and review contractor claims and interim payment applications in line with contract terms, ensuring project expenditures remain within the approved budget</li><li>Evaluate on-site performance of consultants and contractors, enforcing adherence to project standards, quality benchmarks, and departmental targets.</li><li>Collaborate with the Operations team to facilitate seamless handover of infrastructure and landscaping works, ensuring all operational and functional requirements are fulfilled for sustainable use.</li><li>Coordinate with the Defects Liability Period (DLP) team to ensure smooth unit handovers and completion of final snagging to the satisfaction of all parties.</li><li>Analyze information and ensure that reports are consolidated for management review.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.</li></ul> Requirements: <ul><li>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction&nbsp;</li><li>Project Management Professional (PMP) certification – preferred</li><li>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Min of 8-10+ years experience, including 2-4 years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.</li><li>Preferably 2+ years of experience with a developer.</li></ul>

Responsibilities: Incident Management: <ul><li>Monitoring: Continuously monitor banking systems for any issues or anomalies.</li><li>Resolution: Quickly respond to and resolve incidents to minimize downtime and impact on business operations.</li><li>Escalation: Escalate unresolved issues to higher-level support or development teams.</li></ul> Problem Management: <ul><li>Root Cause Analysis: Investigate recurring issues to identify root causes and implement permanent fixes.</li><li>Documentation: Maintain detailed records of problems and solutions for future reference.</li></ul> Change Management: <ul><li>Review: Assess and approve changes to banking systems to ensure they do not disrupt operations.</li><li>Implementation: Coordinate and oversee the implementation of changes.</li></ul> Service Management: <ul><li>SLA Compliance: Ensure that service level agreements (SLAs) are met.</li><li>Reporting: Generate regular reports on system performance and incidents.</li></ul> Communication: <ul><li>Stakeholder Interaction: Communicate effectively with stakeholders, including business users, IT teams, and vendors.</li><li>Status Updates: Provide regular updates on system status and ongoing issues.</li></ul> Team Leadership: <ul><li>Mentoring: Guide and mentor junior support staff.</li><li>Coordination: Coordinate activities within the support team to ensure efficient operation.</li></ul> Continuous Improvement: <ul><li>Process Optimization: Identify opportunities to improve support processes and system performance.</li><li>Training: Conduct training sessions for staff on new systems and procedures.</li></ul> Requirements: <ul><li>Degree in computer science/engineering or related disciplines.</li><li>Have 12 + years of hands on application support with minimum 6 year experience in the banking industry.</li><li>Have extensive experience leading a group of 4 team leads and 40+ application support engineer (L2/L3)</li><li>Be independent, proactive and self-starter with excellent interpersonal and communication skills.</li><li>Have great analytical and good problem-solving skills.</li><li>Have ability to work in a fast-paced and team-oriented environment.</li><li>Have good functional and technical knowledge of different banking domains (retail, wholesale, investment banking, Global Markets etc)</li></ul>

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229 tech lead b2b retail engagement Jobs found

Technical Delivery Manager, Core Banking

Infrastructure Finance Analyst (Graduate)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Director - Project Delivery

Senior Manager - Customer Experience

Manager - Project Delivery

Service Recovery Head (Banking Application Support)

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229 tech lead b2b retail engagement Jobs found

Technical Delivery Manager, Core Banking

Infrastructure Finance Analyst (Graduate)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Director - Project Delivery

Senior Manager - Customer Experience

Manager - Project Delivery

Service Recovery Head (Banking Application Support)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.