Market Manager, Food Service & Specialty

Sales Representative - Iberia

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services (VP2)

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Responsibilities: <ul><li>Develop and execute market strategies for the Food Service and Specialty segments across Europe.</li><li>Conduct market sizing, segmentation, growth forecasting, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of Food Service markets, including restaurants, bakeries, hotels, butcheries, and other food preparation environments.</li><li>Analyze customer requirements, purchasing behaviors, and market dynamics to identify growth opportunities and strategic priorities.</li><li>Investigate emerging Specialty applications, including pharmaceutical storage and other temperature-controlled technology markets.</li><li>Identify and evaluate new opportunities that support expansion into adjacent market segments.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence business strategy, investment priorities, and product roadmaps.</li><li>Monitor industry developments, regulatory changes, competitive activity, and emerging technologies across Europe.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop and execute growth initiatives.</li><li>Support long-range planning and business strategy through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, trend analysis, and strategic planning.</li><li>Excellent analytical, critical-thinking, and problem-solving skills.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong communication and presentation skills with the ability to confidently engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Call and email hospitality and MDU market decision-makers to introduce them to our innovative energy management technology.</li><li>Identify, engage, and develop relationships with value-added resellers who can drive sales into our target accounts.</li><li>Schedule and confirm in-person customer presentations and web demonstrations for our field sales team.</li><li>Collaborate closely with our lead generation team to prioritize daily calling and email outreach campaigns.</li><li>Maintain accurate and up-to-date sales activity, customer, and opportunity information within our CRM system.</li><li>Utilize sales prospecting and optimization tools to create effective outreach and follow-up campaigns.</li><li>Conduct market research to identify hospitality groups, MDU organizations, and key decision-makers across the Iberian region.</li><li>Strive to be a top-performing lead generator while contributing to a collaborative, team-oriented sales culture.</li></ul> Requirements: <ul><li>University degree, high school diploma, or equivalent experience in Business Administration, Marketing, Economics, or a related field.</li><li>Strong interpersonal and communication skills, with a customer-focused approach and a commitment to providing exceptional service.</li><li>Prior experience in a sales, inside sales, business development, lead generation, or customer service role.</li><li>Experience working with CRM platforms and the ability to leverage sales automation and prospecting tools to build a strong sales pipeline.</li><li>Professional proficiency in written and spoken English.</li><li>Fluent Spanish language skills. Portuguese proficiency would be considered a strong advantage.</li><li>Strong organizational skills and attention to detail.</li><li>The ability to quickly learn new products, technologies, and market segments.</li><li>A proactive, resilient, and results-driven mindset.</li></ul>

Role Description: <ul><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. </li><li>India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li></ul> Responsibilities: <ul><li>In this critical role, the Strategy Analyst will support in developing strategies through key responsibilities in four major areas</li><li>Help to develop strategies that drive above-market organic and inorganic growth</li><li>Gather real-time input as the external environment evolves (e.g., technology, customer needs, regulations, competitors, etc.)</li><li>Help identify new growth platforms, growth opportunities through the identification of attractive market spaces, determining what it takes to win, assessing competitive position and business models, and then helping the organizing to align on the strategic direction and execution plan</li><li>Drive change – helping to implement projects to execute on strategic objectives</li></ul> Additional responsibilities include <ul><li>Collaborate with Corporate Strategy, and business units’ strategy teams to solve complex business problems</li><li>Translate business requests into well-defined problems</li><li>Develop strategies and approaches to fulfil complex project assignments in creative and meaningful ways</li><li>Perform market and competition analyses to generate impact driven insights at global and regional levels</li><li>Identify key trends across markets, industries, and competitors that affect our businesses</li><li>Create analytical models to address key business questions and translate outputs into clear findings and recommendations</li><li>Create compelling storylines to support leadership fact-based decision making</li><li>Support the successful development and deployment of the annual strategy development process</li><li>Track execution of the long-term strategy through a select set of strategy-to-execution KPIs, synthesize implications to the strategic plan and recommend potential course corrections</li></ul> Requirements: <ul><li>Bachelor’s degree, with strong quantitative skills</li><li>An MBA or a Masters degree are desirable but not required.</li><li>Experience in market research, quantitative analysis, management consulting or corporate strategy, as well are a plus</li><li>Experience creating presentations and communicating ideas and plans</li><li>Excellent proficiency in data analytics</li><li>Track record of demonstrated leadership potential through academic, work, and/or community activities</li><li>Strong sense of tact, confidentiality, and maturity</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

Responsibilities: Software Development: <ul><li>Design, develop, test, and maintain scalable software applications using Java Spring Boot and JavaScript for backend and frontend development, respectively. Build clean, reusable, maintainable, and well-tested code following software engineering best practices.</li></ul> Full Stack Application Development: <ul><li>Develop end-to-end web and mobile applications using Java Spring Boot, React or React Native, backend APIs, database integrations, and modern UI frameworks to deliver intuitive user experiences.</li><li>Design and develop secure RESTful APIs, backend services, authentication mechanisms, and data access layers while ensuring application scalability and performance.</li></ul> AI Enable Engineering: <ul><li>Leverage AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Amazon Q, or similar tools to improve engineering productivity.</li><li>Experience integrating LLM APIs or AI-powered capabilities into applications is desirable.</li></ul> Collabration: <ul><li>Collaborate with Product Managers, Business Analysts, UX Designers, QA Engineers, Architects, and cross-functional engineering teams to understand business requirements and deliver scalable software solutions.</li><li>Participate in sprint planning, technical discussions, estimation, backlog refinement, and Agile ceremonies.</li></ul> Testing &amp; Quality: <ul><li>Develop unit tests, integration tests, and participate in peer code reviews to ensure software quality, maintainability, reliability, and performance.</li><li>Follow secure coding standards and engineering best practices.</li></ul> Cloud &amp; Devops: <ul><li>Contribute to CI/CD pipelines and cloud-native application deployments using technologies such as Docker, Kubernetes, Azure, AWS, GitHub Actions, or Azure DevOps.</li></ul> Continous Improvement: <ul><li>Identify opportunities to improve software architecture, engineering standards, automation, developer productivity, and application performance.</li><li>Adopt AI-assisted engineering workflows and modern software development practices.</li></ul> Technical Support: <ul><li>Troubleshoot production issues, perform root cause analysis, and resolve application issues while ensuring minimal business disruption.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).</li><li>3–5 years of professional software development experience.</li><li>Minimum 3+ years of hands-on full-stack development experience.</li><li>Experience developing production-grade web or mobile applications (not academic or personal projects).</li><li>Strong proficiency in Java Spring Boot and JavaScript.</li><li>Experience developing applications using React or React Native.</li><li>Experience developing backend services using Node.js or equivalent backend technologies.</li><li>Strong understanding of REST API development.</li><li>Experience with relational databases such as PostgreSQL, MySQL, SQL Server, or equivalent.</li><li>Strong knowledge of Git and modern software engineering practices.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong understanding of object-oriented programming, software design principles, and data structures.</li></ul>

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: Attendance Management: <ul><li>Monitor and track employee attendance, clock-in/clock-out records, and shift schedules.</li><li>Review attendance data and investigate discrepancies, missed punches, and attendance exceptions.</li><li>Ensure attendance records are maintained accurately and updated in a timely manner.</li></ul> Leave Administration: <ul><li>Process and maintain employee leave records in accordance with company policies.</li><li>Coordinate with employees and supervisors to ensure proper documentation and approvals for leave applications.</li><li>Timesheet Verification &amp; Payroll Support</li><li>Verify timesheets for accuracy, completeness, and compliance with company requirements.</li><li>Support payroll processing by providing accurate attendance, overtime, and leave-related information.</li><li>Resolve timesheet discrepancies and coordinate with relevant stakeholders when necessary.</li></ul> Reporting &amp; Compliance: <ul><li>Generate regular reports on attendance, overtime, absenteeism, and workforce metrics.</li><li>Ensure compliance with attendance policies, labor regulations, and internal Standard Operating Procedures (SOPs).</li><li>Maintain accurate records and documentation for audit and operational requirements.</li><li>Administrative Support</li><li>Provide day-to-day administrative support to the operations team.</li><li>Assist with data entry, record maintenance, and workforce-related administrative activities.</li></ul> Requirements: <ul><li>Diploma, Certificate, SPM/STPM, or equivalent qualification.</li><li>Minimum 2-3 years of experience in administration, HR coordination, workforce administration, or operations support.</li><li>Able to work 12 hours shift (Day &amp; Night) for the Operations support.</li><li>Good proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Familiarity with Time &amp; Attendance Systems, HRIS, or workforce management systems.</li><li>Strong attention to detail and accuracy in handling employee records and data.</li><li>Good communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to multitask and work effectively in a fast-paced manufacturing or operational environment.</li><li>Good problem-solving skills and ability to handle confidential information professionally.</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Lead end-to-end system analysis activities, translating business requirements into high-quality functional solutions while ensuring delivery milestones are achieved.</li><li>Act as the key functional expert, bridging business and technology teams to resolve complex functional and technical challenges.</li><li>Drive functional solutioning and ensure requirements are clearly understood across Development, QA, and business teams.</li><li>Partner with testing teams to validate solutions and ensure delivered functionality aligns with approved Functional Specification Documents (FSDs).</li><li>Collaborate with platform vendors and project stakeholders throughout the implementation lifecycle to ensure seamless delivery and successful outcomes.</li><li>Contribute to application solution design, review implementation approaches, and guide teams on best practices.</li><li>Support project governance activities including resource coordination, documentation management, and delivery reporting.</li></ul> Requirements: <ul><li>Strong expertise in Temenos WealthSuite solutions, including EdgeConnect, TCIB, Triple A+ WUI, and OData, with the ability to support and deliver complex business requirements.</li><li>Demonstrated experience in Private Banking and Wealth Management technology initiatives, including participation in at least one full lifecycle implementation from requirements gathering through deployment and post-production support.</li><li>Proven capability in business requirements analysis, solution design, application configuration, and technical review, ensuring alignment with business objectives and architectural standards.</li><li>Excellent stakeholder management and communication skills, with a track record of effectively collaborating with business users, technology teams, project stakeholders, and external vendors.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), quality assurance and testing practices, and Agile delivery methodologies, with experience operating within fast-paced delivery environments.</li></ul>

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175 technology administration Jobs found

Market Manager, Food Service & Specialty

Sales Representative - Iberia

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services (VP2)

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

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175 technology administration Jobs found

Market Manager, Food Service & Specialty

Sales Representative - Iberia

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services (VP2)

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.