Customer Service

Senior Product Manager, Developer

Senior Product Manager, Identity

Senior Product Manager, SMB

Lead Product Manager, Cross Border Payments

Advance Quality Engineer

Staff R&D/Product DVL Engineer

Group IT Cyber Security Analyst

Product Engineering Manager

Staff Product Engineer

Responsibilities: <ul><li>Be the primary interface on a day-to-day basis with direct account responsibility for customers.</li><li>Carry out contract reviews on orders/schedules and process in the SAP system.</li><li>Progress/expedite orders as requested.</li><li>Process request for quotations.</li><li>Process customer returns.</li><li>Investigate credit and debit requests and queries to issue credit/debit as necessary.</li><li>Have regular reviews with your account base to discuss OTD, backlog and other general support issues.</li><li>Review, action and issue all relevant order related reports.</li><li>Answer technical queries from customers as required using the intranet technical reference and to offer alternatives using available resources.</li><li>Proactively perform quote follow up.</li></ul> Requirements: <ul><li>Customer Care experience minimum 2-3 years</li><li>Fluency in English and German (at least B2 level)</li><li>Very good knowledge of SAP and MS Office package, supply chain or logistic knowledge will be an advantage</li><li>Good time management and ability to prioritize tasks</li><li>A passionate team player with Customer Focus and organizational agility, who can work under pressure and provide timely follow up as well as resolution of issues and inquiries</li><li>Multitasking out of the box thinker with a positive attitude, able to listen and being patient</li><li>Problem solving skills as well as negotiating skills are necessary to succeed</li><li>Success-oriented, open-minded, organized, resilient even in stressful situations</li><li>Ability to work on a hybrid model (office is located in Kraków)</li></ul>

Responsibilities:&nbsp; <ul><li>Develop the vision, strategy, and roadmap for future investments in developer products</li><li>Interact with developers and translate their needs into product requirements</li><li>Define key product indicators and success metrics for developer products&nbsp;</li><li>Partner closely with the User Experience team to build robust experiences and bring strong UX acumen.</li><li>Partner closely with the User Research team to help define and test hypotheses to uncover the developer journey and pain points</li><li>Manage stakeholders through communication strategies&nbsp;</li><li>Partner with cross-functional teams such as Product Marketing, Platform Engineering, User Experience, and User Research teams to define and ship developer products</li><li>Partner with the engineering team to ship functionality that delights users, has the right balance of impact vs engineering cost and makes a measurable impact on the business</li><li>Validate experiences and product prototypes with early adopters&nbsp;</li><li>Work closely with developer relations &amp; product marketing to launch new features and drive product awareness and adoption</li></ul> Requirements: <ul><li>Deep empathy for developers and care about challenges a developer may face during their journey to build the right product strategy.</li><li>Experience delivering low-code solutions with self-service capabilities for developers</li><li>Knowledgeable of the tools and processes development teams use to develop, build, and, test integrations</li><li>Map a developer’s journey, translate challenges into a roadmap, and execute with precision and transparency</li><li>Understand how SDKs, and APIs are used to integrate products in sandbox and production environments&nbsp;</li><li>Cultivate a strong understanding of developer needs by being part of the developer community&nbsp;</li><li>Ship functionality after you’ve personally test driven it and you can edit technical documentation required for product releases</li><li>You enjoy using social media to interact directly with developers for feedback</li><li>You care about feedback from internal and external stakeholders</li><li>You engage with a cross-section of developers and/or internal developer facing teams to build a business case to continuously evolve the build/upgrade integration experience.&nbsp;</li><li>Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy.&nbsp;</li><li>Engage with teams (Sales, Marketing, Professional Services) across to help Pilot and Launch enhancements/improvements to improve adoption.&nbsp;</li></ul> Preferred Qualifications: <ul><li>Bachelor’s in Computer Science or related technical field</li><li>6+ years of Product Management experience</li><li>Fluency in English</li><li>Links to your blog or your profile in online communities like GitHub, Stack Overflow etc are a plus&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Lead a cross-functional team in creating and executing against an identity platform roadmap for a mobile-first consumer experience</li><li>Analyze, quantify, and articulate trade-offs of product roadmap features</li><li>Identify, design, experiment and iterate on initiatives leveraging usability testing, data, and market research</li><li>Define and analyze key performance metrics to support and inform product decisions</li><li>Collaborate with cross-functional teams to develop, market, and launch product</li><li>Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making</li></ul> Requirements: <ul><li>6+ years of consumer web or mobile product management experience</li><li>Proven track record of delivering successful large-scale mobile products</li><li>Experience in developing and implementing scalable identity platform solutions</li><li>Comfortable using data and analytics to inform product hypotheses and decisions</li><li>Ability to lead cross-functional groups and drive action in high-growth environments</li><li>Excellent executive communication and presentation skills</li><li>Deep empathy and appreciation for user needs</li></ul>

Job Description:&nbsp; <ul><li>Understand customers, customer segments and the core jobs-to-be-done to build solutions that exceed customers expectations and become an indispensable aide for them.</li><li>Utilize all means possible – internal data, stakeholder input, voice of the customer, market intelligence and independent research – to bring forth thoughtful and impactful solutions to market.</li><li>Partner with cross functional teams - product managers, program managers, engineering, design, UXR, marketing, and commercial managers - and collaborate with them to do right thing for the customers</li><li>A passion to help build right payment solutions for microbusinesses who have the highest ambitions and are price sensitive</li><li>Be nimble to adapt to changing business needs and team needs, yet stay focused on driving measurable impact</li><li>Be grounded in data and have a balanced view based on intuition and observation.</li></ul> Responsibilities: <ul><li>Responsible for owning, executing and maintaining a product roadmap leading from discovery to delivery</li><li>Define product requirements and lead successful execution of initiatives</li><li>Drive and/or take part in sprint planning, pre-mortems, post-mortems, and bug triaging</li><li>Partner with cross-functional teams at and external partners to design, build, launch new product capabilities or improve existing functionality.</li><li>Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.</li><li>Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making</li><li>Summarize product execution updates as well as KPI updates to stakeholders to help with decision-making</li><li>Work closely with commercial teams to align product goals with commercial outcomes</li><li>Define and proactively monitor key performance metrics to support and make product decisions • Partner with Customer Support teams in solving pain points for our users.</li><li>Partner with Legal, Privacy, and Compliance teams to ensure the products we deliver are within regulatory boundaries.</li><li>Define a product launch plan for your area, including identifying new opportunities as well as maintaining a rolling roadmap of projects or iterations.</li></ul> Requirements: <ul><li>5+ years of consumer web or mobile product management experience</li><li>Experience in delivering successful large-scale mobile and web products</li><li>Ability to use data and analytics dashboards to inform product hypotheses and decisions.</li><li>Experience developing and delivering direct-to-consumer products to market successfully</li><li>Experience working with a full-stack engineering team, i.e., both front-end experience (mobile and web) as well as back-end services.</li><li>Experience in Payments and SMB is a plus&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Drive innovation and ideation discussions with internal stakeholders and external partners to drive FX optimizations.</li><li>Ensure product vision and requirements are defined globally, with long-term and scale in mind.</li><li>Make tradeoff decisions based on technical and business insights.</li><li>Write clear, detailed and thorough specifications and user stories for complex features, functionality and products.</li><li>Collaborate with a large global team across Product Management, Engineering, PMO, and different business functions for development and integration of FX product-related capabilities</li><li>Partner with FX Treasury to identify opportunities to develop new FX products</li><li>Partner with Go-to-Market team on launching new products capabilities and expanding existing capabilities</li><li>Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.</li><li>Monitor impact of product features and key metrics.</li><li>Troubleshoot product issues and answer product questions – be an FX Product ‘expert’.</li></ul> Requirements:&nbsp; <ul><li>Experience in foreign exchange management, Payments, Pricing or cross-border e-Commerce is required.</li><li>Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.</li><li>"Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.</li><li>Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.</li><li>Strong analytical ability, attention to details and data-driven decision making ability.</li><li>Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must.</li><li>Deep desire to grow and learn and passion for vision to democratize money.</li></ul> Desired Skills And Experience: <ul><li>Strong technical product skills and strong communication skills.</li><li>5+ years of experience in general technology product management.</li><li>2+ years of experience in FX, Payments, Pricing or e-commerce experience required.</li><li>Ability to excel and lead in a fast paced, global and innovative environment.</li><li>Bachelors degree in a technical discipline, MBA a plus.</li></ul>

Responsibilities: <ul><li>Organize and facilitate Design Review (DR) and Design Failure Modes &amp; Effects Analysis (DFMEA) reviews.&nbsp;</li><li>Implement quality planning and controls for prototype and/or sample builds and manage build te</li><li>Complete measurement system analysis for inspection systems and gages to be utilized for the project.</li><li>Review and analyze samples, quality issues and improvement actions during developing stage.&nbsp;</li><li>Involve and drive for design verification before design freeze and product qualification testing before Gate5 of project.</li><li>Conduct and analyze process capability studies in support of Final Tool Approval (FTAR) for all tools and production lines associated with the project using the Comprehensive Tool Approval Report (CTAR).&nbsp;</li><li>Implement quality controls and documentation needed for production shop floor.</li><li>Monitor process capability and oversee ongoing corrective actions as required.</li><li>Review and approve the measurement and cosmetic inspection.</li><li>Support the customer and quality system audit as required</li></ul> Requirements: <ul><li>At least Bachelor degree in Electrical or Mechanical Engineering or related field</li><li>Quality control experience in cable assembly / connector / Socket or relevant industry.</li><li>Good written and oral English communication.</li><li>Understand ISO9001 quality system.</li><li>Be good at SPC, FMEA, MSA, and 7-QC tools.</li><li>Experienced in Statistical Process control techniques.&nbsp;</li><li>Understand Model Based Dimensioing (MBD) and requirements</li><li>Understand GD&amp;T definition and requirements.</li><li>Be good at APQP procedure and requirements.</li><li>Be familiar with EIA-364 test procedures.</li><li>Ability to foster teamwork and internal and external relationships.</li><li>Excellent organizational habits and priority management</li><li>Customer focused with a commitment to quality.</li><li>Internal / External Auditor</li><li>Six Sigma (preferred Black Belt)</li><li>Design of Experiments</li><li>Uplevel Communication</li><li>Strategic Planning</li><li>Skilled in using software (Mini Tab / JMP)</li><li>Quality Leader</li></ul>

Responsibilities: <ul><li>Lead technical product development of judicious projects from market definition through production and release.</li><li>Act as a core team member for mechanical design and design leader for cross-functional teams in concert with the project manager.</li><li>Train colleagues on technical tools and processes.</li><li>Leverage understanding of competitive products and intellectual property for the department.</li><li>Execute on multiple projects concurrently driving technology and product decisions with the team.</li><li>Exercise influence within the department by participating in design reviews of colleagues’ projects.</li><li>Contribute to technical initiatives within the department.</li><li>Drive customer and supplier communications.</li><li>Execute the product development through stages of concept, design, validation, and industrialization.</li><li>Concept new products using engineering tools to create 3D CAD models and work with a cross-functional team to jointly refine these concepts into manufacturable, cost-effective products.</li><li>Perform engineering analysis including mechanical simulations on key features such as spring beams, latches, and compliant pins.</li><li>Create 2D drawings with geometric dimensions and tolerances and conduct tolerance analysis to ensure design intent can be achieved.</li><li>Write specifications and technical documentation including design objectives, application guidelines, validation test plans, and qualification reports.</li><li>Coordinate and support the creation of engineering prototypes and customer samples, formalizing features as needed.</li><li>Work with manufacturing to reconcile dimensionally measured products to 2D drawings.</li><li>Coordinate validation and qualification testing on products to ensure design objectives are met.</li><li>Conduct failure analysis as needed using tools such as CT scans, cross sections, and tear downs to find the root cause for issues and implement solutions.</li><li>Maintain engineering documentation and history files.</li><li>Keep account to the project team on deliverables including honoring timeline commitments.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in mechanical engineering.</li><li>5 years or more of mechanical engineering product development experience.</li><li>Engineering experience in connector and cable assembly industry strongly preferred.</li><li>Participation in full product development cycle from establishing customer requirements to releasing qualified design to production.</li><li>Demonstrated proficiency in 3D CAD applications, PTC Creo preferred, Ansys SpaceClaim beneficial.</li><li>Demonstrated proficiency in 3D CAE simulation applications, Ansys preferred.</li><li>Ability in geometric dimensions and tolerances and tolerance analysis.</li><li>Detailed understanding of manufacturing processes including stamping, molding, plating, and assembly.</li><li>Design for manufacturing (DFM) to address customer requirements including mechanical, environmental, electrical, manufacturing, and cost.</li><li>Strong interpersonal communication and cross functional teamwork skills.</li><li>Ability to work in a global environment</li></ul>

Responsibilities: <ul><li>Monitor computer networks and systems for security issues</li><li>Investigate security breaches and other cyber security incidents</li><li>Resolve detected vulnerabilities to maintain a high-security standard</li><li>Monitor the group service management tool and resolve any support calls allocated</li><li>Review application and system logs to proactively manage any issue</li><li>Administer the corporate anti-virus, malware protection software and other associated defensive tools</li><li>Assist the Group Governance, Risk and Compliance team with security compliance investigations, audits and analysis as necessary</li><li>Promote policies and standards adherence and all security measures and procedures in place to protect our people, information and systems</li><li>Support the wider business IT Services community to ensure timely completion of security related tasks</li><li>Creation / update of procedural documentation and relevant reports as required</li><li>Document security breaches and perform impact assessments.</li><li>Work on the adoption and development of company-wide best practices for Cyber Security</li><li>Leading or contributing to projects for security enhancements</li><li>Research security enhancements and make recommendations to management</li><li>Stay up to date on information technology trends and security standards</li></ul> Requirements: <ul><li>To be considered for this role, you will need to be able to demonstrate:</li><li>3+ years professional experience as a security analyst</li><li>Experience of administering and management of Cisco security products advantageous</li><li>Practical experience of working within an IT / Cyber Security Team</li><li>Formalized security training or working towards security-related certifications such as Microsoft MTA, ISACA CSF, CompTIA Security, ISC2 SSCP, CISSP or GIAC.</li><li>Fundamental knowledge of the MITRE ATT&amp;CK Framework.</li></ul>

Job Overview:&nbsp; <ul><li>The Data and Devices Business Unit is looking for R&amp;D Product Development Engineer (PDE) to design and develop high speed cable assembly and connector which are used inside of switches, servers and storage for data communication.&nbsp;</li><li>In this role you will be responsible for the design and documentation of new products, from market definition through production and release, always prioritizing customer requirements and maintaining a customer service mindset.&nbsp;</li><li>You will conceive original ideas for new products/solutions and develop them into practical and economical models.&nbsp;</li><li>You will determine specifications, perform engineering analysis, make preliminary sketches and designs, and coordinate support operations (such as fabrication engineering samples and testing).&nbsp;</li><li>Interaction with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products is also an important part of this role.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Responsible for product development of high-speed cable assembly, connector from market definition through production and release:&nbsp;</li><li>Work closely with the customer and sales/SA/FAE/PM in getting the right and clear VOC (voice of customer) and convert to a design conceptualization and preliminary product specification.&nbsp;</li><li>Conceive concepts and perform feasibility studies.&nbsp;</li><li>Run mechanical and thermal simulations.&nbsp;</li><li>Make the engineering evaluation/proposal to the customer.&nbsp;</li><li>Create the detailed design including 2D/3D drawings and perform DFMEA/tolerance analysis.&nbsp;</li><li>Build prototype samples and perform validation.&nbsp;</li><li>Provide technical support to the Operations team including Quality and Production for efficiency improvement and safe launch.&nbsp;</li><li>Resolve product related issues to closure and manage the ECN/PCN (Engineering Change Notification/ Product Change Notification).&nbsp;</li><li>Build a deep understanding of the market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams&nbsp;</li><li>Maintain a system level understanding of the customer application and the product design/concept necessary for providing a solution to the customers’ expectation.&nbsp;</li><li>Provide technical support to customer, sales, PM and plant teams. Conduct necessary DFMEA, tests, engineering analysis, trouble shooting and verification.&nbsp;</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all company technical, quality, and cost objectives.&nbsp;</li><li>Execute technical documentation to fully detail design drawings and requirements, engineering and product change notices, and design history files.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience&nbsp;</li><li>5 years of relevant mechanical engineering work experience with electrical components, electrical devices, mechanical structure design, manufacturing tooling development (stamping, molding, assembly), or manufacturing process development&nbsp;</li><li>Knowledge in socket design, connector design, or other relevant mechanic design and development.&nbsp;</li><li>Familiarity of switch and or server equipment.&nbsp;</li><li>Knowledge in relevant mechanic design and development, including but not limited to, material selection, tolerance analysis, DFMEA, product qualification, etc.&nbsp;</li><li>Proficiency in 3D Design Applications (such as ProE or Spaceclaim)</li><li>Basic knowledge in raw material, industry standard, and product application&nbsp;</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.)&nbsp;</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D, etc.)&nbsp;</li><li>Fluent in English (both verbal and written) to facilitate global communication both internally and with external customers.&nbsp;</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.&nbsp;</li><li>Open minded, coachable, willing to learn new skills, and motivated to grow.&nbsp;</li><li>This role emphasizes designing products that align closely with customer requirements, maintaining a proactive customer service mindset throughout the development process.&nbsp;</li></ul>

Job Overview:&nbsp; <ul><li>As a Senior Signal Integrity Engineer in the Signal Integrity team you will focus on working with customer to understand their SI requirement and collaborate with internal product team to work out cable/connector solution to satisfy customer SI requirement.&nbsp;</li><li>Targeting high speed communications and connectivity within datacenters and wireless infrastructure.&nbsp;</li><li>You will be expected to independently work on projects in the areas of signal integrity for product and system design including modeling, simulation, testing and circuit board layout.&nbsp;</li><li>You will work collaboratively within a broader cross functional team of mechanical, manufacturing, &amp; operations to execute leading edge products designs.&nbsp;</li><li>You will be the subject matter expert for the signal integrity performance of a product/platform beginning with the initial analysis through prototype fabrication &amp; evaluation, and production verification testing with customer projects. You will tackle challenging design problems and utilize simulation tools to guide complex designs toward success.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Establishing signal integrity design performance/functional requirements with customer for new products&nbsp;</li><li>Performing signal integrity simulations for multiple high-speed standards on each product. This includes determining the correct simulation methodology and setup to use, as well as a good understanding of the criteria for each interface.&nbsp;</li><li>Performing PCB design schematic and layout reviews&nbsp;</li><li>This role emphasizes designing products that align closely with customer requirements, maintaining a proactive customer service mindset throughout the development process.&nbsp;</li><li>Present and demonstrate SI performance of product to customer.&nbsp;</li><li>Engaging customer SI engineer to collect SI requirement for new project.&nbsp;</li><li>Collaborate with internal team to Solve SI issue at customer side.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical Engineering&nbsp;</li><li>Minimum of 5 years of work experience in a signal integrity engineering role&nbsp;</li><li>Experience with interconnect design or experience with connector &amp;/or cable/cable assembly design (high speed twinax cables, direct attach copper (DAC) cables)&nbsp;</li><li>Signal integrity analysis tools (Agilent ADS, Ansys HFSS or equivalent)&nbsp;</li><li>A solid understanding of electromagnetic theory and electrical circuit behavior&nbsp;</li><li>Strong analytical capabilities to interpret simulation and lab data to identify issues and provide solutions to fix identified problem. • Familiarity with printed circuit board design, fabrication and assembly.&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to work in a global environment – able to accommodate varying time zones, fluent in English (verbal/written), able to collaborate with individuals across geographies&nbsp;</li><li>Individual must be highly motivated, a quick learner, and able to work independently&nbsp;</li></ul>

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184 technology pilot testing Jobs found

Customer Service

Senior Product Manager, Developer

Senior Product Manager, Identity

Senior Product Manager, SMB

Lead Product Manager, Cross Border Payments

Advance Quality Engineer

Staff R&D/Product DVL Engineer

Group IT Cyber Security Analyst

Product Engineering Manager

Staff Product Engineer

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Skills

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184 technology pilot testing Jobs found

Customer Service

Senior Product Manager, Developer

Senior Product Manager, Identity

Senior Product Manager, SMB

Lead Product Manager, Cross Border Payments

Advance Quality Engineer

Staff R&D/Product DVL Engineer

Group IT Cyber Security Analyst

Product Engineering Manager

Staff Product Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.