Procurement Associate

Senior Software Engineer

Analyst, IT Procurement

CSC - Outbound & Product Care Manager

Multi-Vendor COE - PLM

ESS/DSC

Sales Director (North America) Enterprise Software

Senior Software Developer

Java Software Engineer

Assistant or Lead, Application Development & Management

Responsibilities: <ul><li>Responsible for organizing quotes from publishers and suppliers.</li><li>Responsible for establishing and maintaining relationships with Publisher and distributors.</li><li>Responsible for negotiations with publisher and distributors.</li><li>Research to find all relevant information required to complete tasks.</li><li>Communicates in a timely and effective manner via emails, reports and reminders</li><li>Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments</li><li>Supports requests from customers, partners, sales reps, and other operations team members</li><li>Responsible for supporting and fulfilling all procurement needs for team.</li><li>Performs other duties as assigned by the management</li><li>Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames as individual contributor in the process.</li><li>Committed to applying best practices in everyday work.</li><li>Collaborates with internal and external partners to meet procurement objectives.</li></ul> Requirements: <ul><li>Bachelor’s Degree from four year college or university</li><li>Excellent English written &amp; verbal Skills</li><li>0-3 years’ experience in software industry</li><li>Excellent communication, organization, multitasking, and time management skills</li><li>Excellent Excel Skills</li><li>Solid problem solving, consultative and research skills</li><li>Ability to analyze information with attention to details.</li><li>Ability to work in a fast-paced team environment.</li><li>Ability to research multiple sources to find data.</li><li>General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems</li><li>Reliable and desirable work ethic within a team environment</li><li>Proven ability to be hands on within a heavy workload environment</li><li>Must be a team player and able to work with and through others.</li><li>Ability to multi-task and be well organized.</li></ul>

Role Description: <ul><li>The Senior Software Engineer will be responsible for the implementation of Robotic Process Automation (RPA) &amp; AI solutions &amp; Business Process Automation and IOT Solutions.</li><li>The Senior Software Engineer responsibility will be to build and implement RPA/AI / IOT Solutions and participate in Research and Development Projects.</li><li>In this role, the applicant should be a team player with a keen eye for detail and problem-solving skills.</li></ul> Responsibilities: At least 3 years strong experience in Software Development. <ul><li>Proven experience as a Back-end developer, with proficiency in the following programming languages and technologies:</li><li>Front-end: HTML, CSS, JavaScript, React, Angular, or Vue.js.</li><li>Back-end: Python, Java, C#, Node.js, Ruby, or PHP.</li><li>Database: SQL, MySQL, PostgreSQL, or NoSQL.</li><li>Experience with AI, machine learning, and deep learning frameworks such as TensorFlow, Keras, PyTorch, or scikit-learn would be a definite advantage.</li><li>Knowledge of RPA tools and platforms like UiPath, Automation Anywhere, or Blue Prism would be a definite advantage.</li><li>Work with the team to design algorithms and flowcharts.  Produce clean, efficient code based on specifications.</li><li>Troubleshoot, debug and upgrade existing software.</li><li>Gather and evaluate user feedback.</li><li>Recommend and execute improvements.</li><li>Create technical documentation for reference and reporting.</li><li>Work with clients and software developers to execute RPA &amp; AI initiatives by analysing potential Process for Automation.</li><li>Participate in existing Research &amp; Development Projects in AI and IOT.</li></ul> Requirements: <ul><li>Bachelor degree in an appropriate subject (e.g. computer science, Software engineering or any relevant professional certificate(s)) At least 3-5 years hands-on experience in any programming language listed above</li><li>Strong problem-solving and analytical skills.</li><li>Ability to adapt to changing technologies and industry trends.</li><li>Self-motivated, with a strong drive for continuous learning and personal development.</li></ul>

Responsibilities : <ul><li>Assist IT Procurement office in ensuring adherence to Group Procurement Policy and associated processes and its continuous improvement while supporting SLA based operations.</li><li>Liaise with IT vendors and internal clients from across various locations and geographies globally for RFP/RFQ and IT Procurement operations.</li><li>Responsible for working closely with support teams including Invoice Operations, Finance, PMO and various delivery teams; capable of building strong relationships with stakeholders to ensure smooth and effective IT Procurement support to meet strategic objectives.</li><li>Responsible for contract lifecycle management activities like contracts analysis and gaps assessment, contract signing and documentation management, contract expiry management</li><li>Should be able to perform preliminary contracts analysis activities as well as invoices processing as required from time to time</li><li>Vendor due diligence activities in procurement system</li><li>Ensure data maintenance and quality of PRs, Contracts, POs, Vendors etc. in procurement system</li><li>Configuration of management reporting and data analytics reports for various stakeholders and senior management.</li></ul>&nbsp;Requirements : <ul><li>Minimum 5 years of relevant experience in procurement, preferably in Financial Services Industry</li><li>Working knowledge of procurement and/or vendor management processes is essential</li><li>Proficient in MS Office applications, especially Excel</li><li>Sound knowledge of IT industry (hardware, software, services &amp; telecom)</li><li>Strong analytical skill, attentive to details</li><li>Ability to work independently and under pressure</li><li>Excellent communication and organization skills.</li><li>Fluency in English</li><li>Experience in any procurement system, invoice processing and accounts payable processes is an added advantage</li><li>Degree holder in procurement or relevant discipline</li></ul>

Responsibilities: <ul><li>Lead the deployment and execution of the IQOS Customer Outbound/Proactive strategy to deliver a multi-channel service offering and best in class Customer Service Centre model across Egypt nationwide. Responsible for managing a team that has the responsibility to critically evaluation of the CSC services and the strategic development of Customer Care and Service activities executed through all Product care, outbound programs and channels. Other responsibilities include the development and deployment of service quality and data control practices, resolution of outbound &amp; Product care consumer escalations in a timely manner; the consumer database, customer churn, manage leads and train service staff. Play a collaborative role in growing and implementing standards and processes to try and exceed market specific NPS targets, maintain documentation such as process maps, operational records, Accountable for the Outbound process flows and its capacity plans, Product care budgets and their channel budgets, SOPs adherence.</li></ul> More Specifically you will 1- Project management Support operational rollout of campaigns (Acquisition &amp; Retention) in the assigned market, including, but not limited to <ul><li>Executing and checking outbound campaign flows and adjusting agent CTAs accordingly</li><li>Frontline staff knowledge enhancement (Remote Coaches/Inbound agents for product care matters)</li><li>Reporting , analysing and offering insight/remedial actions to resolve any technical issues in the market that effect day to day operations</li></ul> 2- Consumer Programs <ul><li>Champion Omni-channel care and consistent customer experience across all outbound programs &amp; Campaigns.</li><li>Lead development and localization of operational care fit for Omni-channel B2C use, Lead the deployment and continuous improvement of programs/services including Acquisition programs (ie Device Lending), NPS/Sentiment management programs (Positive &amp; Negative) Retention programs.</li></ul> 3- Product Care Manage market product care practices and governance which maximize customer satisfaction while creating efficiencies and minimizing costs. <ul><li>Product Warranty and goodwill entitlement practices and process maps.</li><li>Refund policy and modes of compensation.</li><li>Product diagnosis (L0 &amp; L1).</li><li>Replacement Strategy (Channels, mechanics, process governance, Reconciliation)</li><li>International Warranty.</li><li>Self Service replacement (QURE).</li></ul> 4- Care Operations <ul><li>Lead the operational deployment of all programs executed via the customer service center channel.</li><li>Evaluate and refresh processes periodically to ensure the health of the process is sound and adheres to SOPs at all times.</li></ul> 5- Vendor Management <ul><li>Create a great channel communication with (LSP/CSC) vendors, while maintaining a close eye of efficiencies, best practices, and cost optimization.</li><li>Challenge and improve the performance and development of these vendors to ensure consumers needs are heard and met.</li></ul> 6- Outbound Operations <ul><li>Ensure OB customer care deliverables are with aligned RRP commercial activities at a regional/local level.</li><li>Monitor and track OB programs performance at market level and identify areas of improvement acting as the voice of the customer internally for continuous performance improvements</li></ul> 7- Data Analysis &amp; Reporting <ul><li>Define, Manage and report on market KPIs in a digestible and actionable format to the wider business to highlight programs and product care performance and priority areas of focus, use data as a key catalyst for evaluating improvement for the business and customer.</li></ul> 8- Team Management <ul><li>Manage, Motivate and drive performance of the local customer care team to ensure market SLAs and KPIs are observed and met.</li><li>Ensure forecast and plans are submitted and aligned with relevant stakeholders to ensure operation continuity per market of responsibility.</li></ul> Requirements: Qualifications <ul><li>Minimum 10 years of work experience, with minimum 5 years in Remote Sales within a Call Center.</li><li>Minimum 5 years of supervisor/team leader/manager experience is mandatory.</li><li>Ability to multi-task in a dynamic environment, build relationships, solve problems, impact and influence.</li><li>Client centric mentality.</li><li>Business and financial Acumen is a must.</li><li>Advanced analytical &amp; planning skills.</li><li>Self-motivated, driven and the desire to help.</li><li>Excellent communication skills both verbal and written.</li><li>Arabic &amp; English proficiency is a must.</li><li>Strong people skills.</li><li>Outstanding organizational skills.</li><li>Tech Savvy - Finding ease in understanding and navigating new systems and its set-up.</li><li>CRM knowledge is a plus.</li></ul>

Responsibilities: <ul><li>Creating and verifying item data to maintain acceptable levels of data quality and integrity</li><li>Update the global price list, item and price information.</li><li>Provide support in the error handling process.</li><li>Continuously drive on process improvement and adheres compliance to all SLAs and KPIs.</li><li>Address any issues, questions and problems in accurate and timely manner</li><li>Identify and correct data entry errors</li><li>Interact with customers and other teams to obtain data requirements for new and existing Services.</li></ul> Requirements: <ul><li>Upto 3 years of work experience.</li><li>Working knowledge of SNC – Service Now or any other ticketing tool.</li><li>Work Experience in SLA driven Work Environment.</li><li>Strong analytical ability</li><li>Ability to meet Internal Customer driven deadlines (demanding hours requiring time management skills)</li><li>Passion to continuously learn and grow</li><li>Dedication to exceeding Internal Customer expectations</li><li>Proactive attitude</li><li>Good interpersonal skills</li><li>Outstanding communication skills (written and oral)</li><li>MS office suite with good working experience in MS Excel</li><li>Graduate</li></ul>

Responsibilities: <ul><li>Responsible for supporting and fulfilling all procurement needs of the Customer from end to end perspective.</li><li>Responsible for organizing quotes from publishers and suppliers.</li><li>Responsible for sharing quotes to customers.</li><li>Responsible for Renewal management.</li><li>Responsible for Order processing.</li><li>Responsible for establishing and maintaining relationships with Publisher and distributors.</li><li>Responsible for negotiations with publisher and distributors.</li><li>Research to find all relevant information required to complete tasks.</li><li>Communicates in a timely and effective manner via emails, daily reports and reminders</li><li>Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments</li><li>Supports requests from customers, sales reps, SPS consultants, and other operations team members</li><li>Performs other duties as assigned by our client management</li><li>Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames as individual contributor in the process.</li><li>Committed to applying best practices in everyday work.</li><li>Collaborates with internal and external partners to meet procurement objectives.</li></ul> Requirements: <ul><li>Basic license knowledge&nbsp;</li><li>Good Typing Speed</li><li>Multitasking</li><li>Flexible</li><li>End to End Procurement knowledge</li><li>Additional Language knowledge would be an added advantage Possess</li><li>Solid computer skills (proficient in Word, Excel, PowerPoint and Outlook) and well versed with NAV</li><li>Bachelor’s Degree from four year college or university</li><li>Excellent English written &amp; verbal Skills</li><li>5+ years’ experience in software industry</li><li>Excellent communication, organization, multitasking, and time management skills</li><li>Excellent Excel Skills</li><li>Solid problem solving, consultative and research skills&nbsp;</li><li>Ability to analyze information with attention to details.</li><li>Ability to work in a fast-paced team environment.</li><li>Ability to research multiple sources to find data.</li><li>General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems</li><li>Reliable and desirable work ethic within a team environment</li><li>Proven ability to be hands on within a heavy workload environment</li><li>Must be a team player and able to work with and through others.&nbsp;</li><li>Ability to multi-task and be well organized</li></ul>

Founded in the late 1980s as a local consultancy based in Europe, the founders saw the opportunity to modernize and simplify business processes for the Office of the CFO, launching their Corporate Performance Management or CPM solution. Becoming the market leader in Europe and Asia, the organisation is now in a disruptor phase, driving significant growth and market share across North America in recent years. The Sales Director will lead the Enterprise Corporate Performance Management business within North America, driving a distributed team of experienced sales professionals to meet/beat financial objectives. The role will be responsible and accountable for building an effective sales deployment strategy, executing, and achieving annual sales targets/quotas, and leading/building a high performing team.&nbsp;As player/coach for the team, the Sales Director will be expected to convey knowledge and credibility in their interactions with prospects. This would be an opportunity to continue the progress made in taking market share; the organisation is bullish about the potential of this role and in terms of earning potential for this position and for your team. We appreciate it is difficult to make a judgement with so little information to go on. If you fulfil the criteria of having lead successful sales teams and selling complex technology solutions into the c-suite, click on apply and we can schedule a discreet chat to discuss more in detail?

Detailed Description: <ul><li>Responsible for&nbsp;designing and developing solid code in Node.js or .Net or Java – dependable, scalable, and reliable software applications.</li><li>Able to learn other technologies like Angular, JavaScript and Python and support ongoing development effort on existing applications</li><li>Lead a small team of developers with design decisions and ensure that all code meets design/coding standards and meets business requirements.</li><li>Responsible for the development and delivery of effective user interfaces across multiple devices include mobile devices &amp; tablets that support different browsers like Chrome, IE &amp; Firefox and Operating systems like iOS &amp; Android.</li><li>Responsible for creating and modifying database schema - both relational and NoSQL.</li><li>Responsible for creating and modifying restful APIs and microservices.</li><li>Document development guidelines, code reviews, architecture, and detailed design diagrams for web applications.</li><li>Ensure quality and timely response to business requests for data and reporting</li><li>Monitor and validate real time data, identify drilling trends, irregularities or deviations and present findings, develop process improvements that improve data quality, drive efficiency, mitigate risk, or provide value to the organization</li><li>Ability to interact with multiple levels within an organization.</li></ul> Job Requirements:<ul><li>Excellent software development skills in&nbsp;Node.js, .NET or&nbsp;Java - object oriented solutions with a good understanding of standard design patterns</li><li>Hands on&nbsp;experience with web technologies like HTML5, CSS3, Bootstrap, JavaScript frameworks</li><li>Experience with docker and containerized deployments</li><li>Experience in different databases - relational databases and No SQL databases</li><li>Experience in DevOps, Agile Methodologies</li><li>Experienced in responsive design techniques to support multiple devices like Desktops/Laptops and Mobile devices including Tablets.</li><li>Service Oriented Architecture/Web Services -&nbsp;SOAP/REST, Web Technologies like HTML, CSS, and markup Languages like XML and JSON</li><li>Proven abilities working within large, complex projects focused on end-to-end business flows thru multiple systems</li><li>Ability to learn other technologies, work with existing / 3rd&nbsp;party software and develop code/APIs to be embedded or integrated into other applications or frameworks</li><li>Ability to build, package and deploy the applications using continuous integration, with automated unit tests</li><li>Comfortable delivering presentations to a wide range of audiences including employees, managers, and external customers</li><li>Ability to travel to regional locations and customer offices as required</li><li>Excellent verbal and written communication skills</li></ul> Minimum Qualifications<ul><li>Bachelor’s Degree in Information Technology, Computer Science, Data Analytics, or related field</li><li>At least 6 to 8 years of solid experience in Node.js, Java or .Net technologies</li><li>1+ years of experience of web development - CSS, Java Script frameworks and front-end UI development tools</li><li>2+ years of experience with&nbsp;Service Oriented Architecture/Web Services -&nbsp;SOAP/REST, Web Technologies like HTML5, CSS. Markup Languages like XML and JSON</li><li>1+ year of experience with Docker - imaging and builds</li><li>3+ years of experience with&nbsp;relational databases and No SQL databases</li><li>1+ years of experience with No SQL/Time Series databases</li><li>At least 1 year of experience working with Linux</li></ul> Preferred Qualifications<ul><li>AWS IoT, Lambda, SQS or other cloud services</li><li>Experience with CI/CD pipelines</li><li>Experienced in responsive design techniques to support multiple devices like Desktops/Laptops and Mobile devices including Tablets.</li><li>Web development experience using responsive design with HTML5, Angular, and Kendo frameworks</li><li>Experience in Oil &amp; Gas / drilling industry</li></ul> Additional Details:The Lead Software Developer must work with an emphasis on individual safety and safety for others, including coworkers and third parties. Compliance to companys safety policies and procedure is mandatory. This position could require an occasional visit to the rigs, yards and field offices.&nbsp;Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone and other office equipment. Occasional travel to other Company offices and work sites, often in remote locations, is required during normal operating conditions (day/night, outdoor hot/cold weather), and employee will be expected to properly use designated personal protective equipment (PPE).

Java Software EngineerBased: Bitritto, Italy A global provider of professional information, software solutions and services who are active in more than 180 countries, impacting millions of people who shape the society of the future is currently looking for Java Software Engineers The roleAre you experienced in developing web applications as a Java Developer and would you like to work on single Identity and Access Management? Then join our international, dynamic, and fun, development team.&nbsp;&nbsp;ResponsibilitiesWe are searching for Java Developers who are passionate about applying the latest technologies to deliver the next generation of expert solutions. You should be willing to take on challenges of unknown dimensions across different domains, and work hand in hand with subject matter experts, product leaders, customers, and other developers. You will need to have very strong technical skills and desire to apply them to the delivery of production solutions.You will join OneID team and report to the Delivery manager. OneID delivers identity, authentication, and authorization solution to our business partners that eliminates the need to choose between efficiency and effectiveness. It enables a seamless cross product experience to our customers. In this role you will:·&nbsp;&nbsp;&nbsp;Work with an international multi-disciplinary team of engineers to ensure that software products deliver business value, have high quality, and contain a minimal technical debt.·&nbsp;&nbsp;&nbsp;Participate in coding efforts within a project team. Clearly communicate actionable information to the project team.·&nbsp;&nbsp;&nbsp;Perform code reviews, set code quality standards.·&nbsp;&nbsp;&nbsp;Develop and document software designs that emphasize usefulness/usability, stability, performance, and reusability.·&nbsp;&nbsp; Work on all facets of software development - designing, developing, automating test cases and deployment pipeline.·&nbsp;&nbsp;&nbsp;Assist with advanced debugging efforts within the project team when production and development issues arise.·&nbsp;&nbsp;&nbsp;Continuously stay current on market trends and new technologies that can affect how we approach our solutions.·&nbsp;&nbsp;&nbsp;Establish and uphold firm expectations and ensure that deliverables are self-certified prior to transitioning to the downstream consumers of the deliverable (QA and customers).<h2> </h2>Experience:Must have:·&nbsp; Experience with Java, spring boot, multi-layered web applications, REST, microservices, databases like PostgreSQL or other.·&nbsp;&nbsp;Experience with HTML, CSS, JavaScript, Angular framework (v10+)·&nbsp;&nbsp;Hands on experience creating Unit and integration test.·&nbsp;&nbsp;Experience working within an Agile environment (SCRUM, SAFe).·&nbsp;&nbsp;Good communication (English) and social skills.&nbsp;Good to have:&nbsp;If you don’t, you will get sufficient opportunity to learn all that on the job.·&nbsp;&nbsp;Experience developing web applications using React.·&nbsp;&nbsp;Experience in automating test cases and deployment pipeline·&nbsp;&nbsp;Experience with tools like Checkstyle, SonarQube, Blackduck·&nbsp;&nbsp;Experience in Cloud Architecture (AWS) and containerized solutions like Docker or Kubernetes is a plus.·&nbsp;&nbsp;Experience working with Azure active directory as authorization server, authentication/ authorization framework &amp; protocols such as Oauth2, OIDC, LDAP, SAML etc is a plus. We offerWe are a fast-growing, financially healthy and listed organization. You will be part of a diverse, global workforce and join the team at Bari, Italy.We offer a competitive salary and good work life balance. Furthermore, a laptop, smartphone, generous contribution to your pension, outstanding international career opportunities and a commitment to invest in your personal development are also part of the package.In addition to this we have a yearly sports day, a spectacular end-of-year party, free fruit and most of all, a great environment with fun and professional colleagues!

Role Description: As the Assistant or Lead, App Development, you will have responsibility to provide leadership in the development and management of all the front-end app and web development activities for the company’s digital products, including video, audio and news &amp; entertainment products.&nbsp;Responsibilities: <ul><li>Lead a group of web, mobile and TV app developers to develop and maintain several video, audio, news and entertainment apps for online, mobile, Smart TV and media player environments</li><li>Collaborate with product managers, UX managers and designers to specify, compile product requirements and build best in class products</li><li>Where development is outsourced, you will manage and work with vendors to define development specifications, manage the development timelines and project plans, and ensure the apps are designed for quality, best performance and user experience</li><li>Develop performance specifications for the front end apps and web environments that are best in class, market competitive and ensure that the development of the apps deliver on these performance specifications</li><li>Employ agile development methodology in product and app development</li><li>Define and enforce processes for software review, unit testing, QA and documentation</li><li>Conduct regular performance benchmarking with competing products and develop enhancement plans to ensure that the company’s digital products are performing competitively with market benchmarks in their respective categories</li><li>Provide leadership in managing product stakeholders, interdepartmental technology collaborations, providing regular feedback, recommendations and managing expectations to deliver positive outcomes, technology innovation and best practices</li><li>Manage the drafting, issuing and running of tenders to select vendors for the above development activities</li><li>Work closely with vendors in the implementation of the above workstreams to ensure timely delivery of these projects</li></ul>&nbsp;Requirements: <ul><li>Degree in Computer Science/Information Technology/Software Engineering</li><li>Certified Scrum Master would be an added advantage</li><li>At least 12 years for Asst Lead and 15 years of working experience for Lead in software and systems development. They should in supervisory position for more than 7 years.&nbsp;</li><li>Proven track record in building iOS/Android/Web/Smart TV applications for media or related products, with at least 5 years of hands-on development</li><li>Experience in managing apps for multiple products and large teams of at least 20-25 developers</li><li>Hands-on experience in reviewing, testing and adopting new technology</li><li>Test automation using tools such as Selenium, Appium etc</li><li>Expertise in software architecture development</li><li>Knowledge in cloud and CDN infrastructure</li><li>Ability to understand, analyse and articulate business vs operational vs technology impact of activities, development initiatives and work plans</li><li>Experience in managing outsourced vendors and offshore developers will be a distinct advantage</li><li>Agile project management practitioner</li><li>Understand data analytics and deployment</li><li>Understanding UX and development process</li><li>Desired application/programming competencies – Java, Objective C, C++, C#, php, node.js, javascripts, JSON, AJAX, HTML5, Swift, XML, REST, SOAP, XCODE, MVC, CSS, .NET, MySQL, MS SQL</li></ul>

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94 telecom software Jobs found

Procurement Associate

Senior Software Engineer

Analyst, IT Procurement

CSC - Outbound & Product Care Manager

Multi-Vendor COE - PLM

ESS/DSC

Sales Director (North America) Enterprise Software

Senior Software Developer

Java Software Engineer

Assistant or Lead, Application Development & Management

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94 telecom software Jobs found

Procurement Associate

Senior Software Engineer

Analyst, IT Procurement

CSC - Outbound & Product Care Manager

Multi-Vendor COE - PLM

ESS/DSC

Sales Director (North America) Enterprise Software

Senior Software Developer

Java Software Engineer

Assistant or Lead, Application Development & Management

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.