Service Delivery Manager

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

Supply Chain Analyst lll

Manager – Continuous Improvement

Head of Supply Chain & Storage

Continuous Improvement Lead

Dot Net Engineer

Analytics Lead/Lead Data Integration Engineer

Sr. HR Manager

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Lead the Operational Excellence strategy through sponsorship and facilitation of Kaizen events.</li><li>Coach and mentor tool owners and team members on Operational Excellence practices.</li><li>Facilitate and deliver training on Lean and Continuous Improvement tools (e.g., 5S, TPM, Value Stream Mapping).</li><li>Identify, communicate, and implement improvement and cost-saving opportunities.</li><li>Monitor and report progress on Operational Excellence initiatives and performance metrics.</li><li>Manage systems for tracking productivity and savings, collaborating with cross-functional teams.</li><li>Support manufacturing lines with Capacity Analysis and the creation, training, and governance of operational standards.</li></ul> Supervision This position directly supervises: <ul><li>Continuous Improvement Analysts.</li><li>Manufacturing Technicians (Industrial Engineering roles).</li><li>Operational Excellence Interns.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Industrial Engineering or related field (required).</li><li>Lean Certification (required).</li><li>Master’s Degree in Engineering or Business (preferred).</li><li>Minimum 5 years of experience in Operational Excellence or related roles.</li><li>Bilingual (English/Spanish) preferred.</li><li>Skills and Competencies (Desirable).</li><li>Knowledge of Change Management (certification preferred).</li><li>Proficiency in Microsoft Office 365.</li><li>Advanced skills in Excel (Pivot Tables, Macros), PowerPoint, MS Project, AutoCAD, Minitab, and simulation software.</li><li>Basic knowledge of Power BI dashboards and Power Automate (or similar tools).</li><li>Strong understanding of problem-solving techniques, Lean Six Sigma, and process improvement methodologies.</li><li>Proven experience supervising and developing engineers.</li><li>Excellent communication, teamwork, and leadership skills.</li><li>Ability to work under pressure and influence stakeholders at all levels.</li></ul>

Responsibilities: <ul><li>Own the global strategy to develop “where to play” and “how to win” plans by combining deep market and customer insights with knowledge of products and go-to-market strengths.</li><li>Gather and synthesize actionable market and application knowledge, including products, competitors, market trends, technology roadmaps, and regulations.</li><li>Deliver growth plans covering both strategic (long-term trajectory) and tactical (6–12 months action plans) horizons, and lead the implementation of those plans.</li><li>Identify, assess, and execute value-creation opportunities across growth vectors, including commercial go-to-market, market and portfolio expansion (organic or inorganic), strategic partnerships, and acquisitions.</li><li>Source contacts within target customer functions to support sales teams in creating initial footholds for customer development, including qualification, specification, and commercial negotiations.</li><li>Co-own (with sales) the customer strategy and revenue/new opportunity pipeline within the Data Center industry. Drive pipeline growth in partnership with sales and marketing teams through value proposition development, communication, and sales coverage optimization.</li><li>Maximize opportunity pipeline conversion by participating in pipeline reviews, providing input into major project proposals and quotes to enhance win rates, and supporting sales and product management teams with customer presentations for major opportunities.</li><li>Partner with marketing teams to develop and execute initiatives that position the organization as a leader and trusted advisor to customers through content such as whitepapers, webinars, tradeshows, and other technical marketing activities.</li><li>Monitor market evolution and innovations, providing structured support, scanning, and insights into near- and far-adjacent future market opportunities. Keep key stakeholders updated on trends and translate insights into actionable growth and market share expansion plans.</li><li>Act as the champion for the Data Center market by setting direction, driving investment decisions, ensuring sharing of learnings across regions, and positioning the organization to succeed in the market.</li><li>Facilitate cross-region sharing of learnings and market trends and advise on global and regional strategy.</li></ul> Key Objectives / Measurements <ul><li>Development of a strategy to win target market segments, including application roadmaps and plans for portfolio expansion into product adjacencies through partnerships or acquisitions.</li><li>Identification of substantiated growth opportunities and pipeline, including the number and quality of product &amp; technology roadmaps and strength of M&amp;A pipeline.</li><li>Revenue growth, market share gains, and margin expansion in the Data Center market.</li></ul> Requirements: Qualifications and Experience <ul><li>Minimum 10 years of experience in strategy, strategic business/market development, or product management roles at leading companies in Renewables, Utilities, or Industrial sectors.</li><li>Bachelor’s degree in Business, Science, or Engineering required; advanced degree preferred.</li><li>Deep understanding of the Data Center market and broader industry landscape, including key players, current and future trends, and growth vectors. Prior working experience in the Data Center business is preferred (e.g., hyperscale/colocation data center owners, OEMs, electrical contractors, or extensive networks within these companies).</li><li>Demonstrated success with strategic and market analytical processes, including market segmentation, strategic planning, competitive analysis, market research, new product development and launch, and strategic marketing.</li><li>Strong teamwork and leadership skills; proven ability to deliver results in cross-functional and cross-cultural environments.</li><li>Ability to influence individuals at all organizational levels.</li><li>Strong oral and written communication skills; ability to convey complex topics effectively to cross-cultural and functional audiences, including senior executives.</li><li>Willingness to travel up to 50% for industry conferences, customer visits, and organizational meetings.</li><li>Professional working proficiency in English.</li></ul>

Responsibilities: <ul><li>Develop and implement an end-to-end Stocking Policy framework for both raw materials and finished goods for Malaysia and Philippines plants</li><li>Collaborate with cross-functional team and ensure alignment on the stocking policy</li><li>Align inventory strategies with modes of shipment to balance the cost, lead time, and service reliability</li><li>Adjust safety stock parameters based on shipment mode-specific lead times and transit variability</li><li>Work closely with the logistics team to ensure mode of shipment decisions support stocking and replenishment strategies</li><li>Recommend shipment mode adjustments in response to supply chain disruptions, capacity constraints, or changes in demand patterns</li><li>Conduct simulation analysis to provide the impact of changes to stocking policy and mode of shipment on leadtime, inventory, warehousing, and transportation cost</li><li>Ensure governance processes are in place to maintain data accuracy and consistency of stocking policy across Malaysia and Philippines plants and stakeholders</li><li>Drive continuous improvement initiatives to enhance stocking efficiency, optimize inventory, and cost, and enhance customer satisfaction</li><li>Support capability building by training supply chain teams on stocking policy concepts, tools, and governance processes</li><li>Follow up on block inventory and push owners to solve issues</li><li>Follow RMA closely on time</li></ul>&nbsp;Requirements: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in supply chain, Operations Management, Industrial Engineering, or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 10 years of experience in Supply Chain management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years working experience in Supply Chain roles – Materials Planning, Factory Planning, Finished Goods Planning·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience using SAP S/4 Hana, IBP, or equivalent planning tools is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical continuous improvement skills as well as a good understanding of data analytics capabilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven end-to-end Supply Chain experience, with a strong focus on strategic aspects rather than purely tactical or operational functions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in stocking policies, logistics, and related processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated involvement in Continuous Improvement initiatives and projects.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong cross-functional collaboration experience.Proven capability in implementing new processes and systems

Responsibilities: <ul><li>Overall manage plant annual lean plan, identifying key improvement priorities to enhance site performance in the eyes of all stakeholders.</li><li>To implement system in plant and achieve Star level plant through improvement activity.</li><li>Conduct site level workshops and VSM transformation projects with focus on achieving operational excellence.</li><li>Systematic to manager plant cost activity, identify/improve/control the efficiency, material, labor and be all aspect of the cost viewing. Being responsible for driving conversion productivity.</li><li>Key member of global lean committee, share/provide/lead global projects and activities.</li><li>Take role as internal process/cost consultants, to assistant plant manager solve management issues</li><li>Provide leadership on lean thinking, lean processing and lean production, continue to promote the culture of continuous improvement.</li><li>Lead / lean know-how transfer projects, to implement, optimize and solve specific problems in operation&nbsp;</li></ul> Requirements: <ul><li>Bachelors Degree in engineering or technical field.</li><li>Minimum 10 years working experiences</li><li>3 years working experiences as Continuous Improvement manager at least.</li><li>Professional experience with focus on production, logistics or industrial engineering is an advantage.</li><li>Previous experience in leading both continuous improvement activities and value stream transformation projects.</li><li>Good flexibility and can work under pressure</li><li>Demonstrate the ability to lead change, a great team-work player.</li><li>Excellent communication and coaching skills, strong leadership skills.</li><li>Ability to think strategically and execute tactically, being result-oriented.</li><li>Project management skills.</li><li>Fluent in both spoken and written English and local language is essential.</li><li>Lean Six Sigma Black Belt Certification is an advantage</li></ul>

Responsibilities: Strategic Planning and Leadership&nbsp; <ul><li>Formulate and implement comprehensive supply chain, distribution, and storage strategies aligned with Energy Business strategic objectives</li><li>Lead cross-functional teams to optimize supply chain performance and drive operational excellence</li><li>Develop and execute long-term capacity planning and infrastructure investment strategies</li><li>Establish key performance indicators (KPIs) and metrics to measure supply chain effectiveness</li><li>Present strategic recommendations and performance reports to executive leadership and board members</li></ul> Cross-Entity Synergy &amp; Integration&nbsp; <ul><li>Drive supply chain optimization and synergy realization across all entities within the Energy Business Unit</li><li>Identify and implement consolidated product procurement strategies, and integrated logistics solutions</li><li>Establish standardized processes, systems, and best practices across all Energy BU subsidiaries and divisions</li><li>Lead cross-entity collaboration to maximize economies of scale in sourcing, transportation, and storage operations</li><li>Develop integrated demand planning and capacity optimization strategies that leverage combined entity requirements</li><li>Create unified supplier management programs and negotiate enterprise-wide contracts to achieve cost savings and improved service levels</li><li>Implement shared infrastructure utilization strategies including storage facilities, distribution networks, and transportation assets&nbsp;</li></ul> Commercial Storage Infrastructure Management&nbsp; <ul><li>Lead the storage arm as a commercial enterprise, managing port-based storage facilities that serve both internal operations and external clients</li><li>Develop and implement commercial storage strategies to maximize revenue generation from third-party storage services while ensuring operational efficiency for internal requirements</li><li>Manage storage facility operations, capacity allocation, and infrastructure maintenance across multiple locations</li><li>Source for potential storage infrastructure to meet storage needs</li><li>Establish competitive pricing strategies, commercial terms, and service level agreements for third-party storage customers</li><li>Optimize storage utilization through dynamic capacity management, balancing internal operational needs with commercial rental opportunities</li><li>Build and maintain relationships with external petroleum companies, traders, and logistics providers seeking storage solutions</li><li>Ensure compliance with port authority regulations, maritime safety standards, and environmental requirements for commercial storage operations</li><li>Develop and execute expansion plans for storage infrastructure based on market demand analysis and return on investment projections</li><li>Coordinate with port authorities, shipping agents, and terminal operators to ensure seamless product handling and transfer operations</li><li>Establish quality assurance protocols for different petroleum products and maintain product segregation standards</li><li>Develop contingency plans for supply disruptions, emergency response procedures, and business continuity for both internal and external customers</li></ul> Supply Chain Management and Distribution Optimisation&nbsp; <ul><li>Oversee end-to-end supply chain operations including demand planning, procurement, logistics, and inventory management</li><li>Optimize sourcing strategies and supplier relationships to ensure reliable supply of petroleum products</li><li>Manage procurement processes, contract negotiations, and supplier performance evaluation</li><li>Implement demand forecasting methodologies and inventory optimization strategies</li><li>Ensure compliance with regulatory requirements and industry standards across all operations</li><li>Design and manage efficient distribution networks to across multiple market segments</li><li>Oversee transportation and logistics operations</li><li>Coordinate with sales teams to align distribution capabilities with market demands</li><li>Manage relationships with third-party logistics providers and distribution partners</li><li>Implement technology solutions to enhance distribution efficiency and customer service</li></ul> Team Leadership &amp; Development&nbsp; <ul><li>Build, lead, and develop a high-performing team</li><li>Foster a culture of continuous improvement, innovation, and operational excellence</li><li>Establish clear roles, responsibilities, and performance expectations for team members</li><li>Provide coaching, mentoring, and professional development opportunities</li><li>Manage organizational change and transformation initiatives&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management or a business related field;</li><li>Masters degree (MBA or specialized Masters) is an added advantage.</li><li>Professional certifications (APICS, CSCMP, or equivalent) highly desirable;</li><li>Minimum 10 years of progressive and relevant experience in supply chain management, preferably in the energy, oil &amp; gas, or petrochemical industry</li><li>Over 5 years in senior leadership roles with P&amp;L responsibility</li><li>Proven track record of successfully managing complex, multi-site operations across multiple business entities or subsidiaries</li><li>Experience with storage facility management and petroleum product handling</li><li>Experience in strategic planning, business transformation, and operational optimization</li><li>Demonstrated success in driving synergies and integration across diverse business units or entities</li><li>xperience managing shared services organizations and cross-entity optimization initiatives</li></ul> Critical Success Factors&nbsp; <ul><li>Deep understanding of energy sector supply chains</li><li>Expertise in supply chain planning, demand forecasting, and inventory optimization</li><li>Knowledge of petroleum products, storage systems, port operations, and distribution infrastructure</li><li>Experience in commercial storage operations, terminal management, and third-party logistics services</li><li>Understanding of port authority regulations, maritime safety standards, and petroleum handling protocols</li><li>Proficiency in supply chain management software, ERP systems, and storage management platforms</li><li>Strong analytical skills with experience in data-driven decision making and commercial pricing strategies</li><li>Understanding of regulatory requirements and safety standards in the energy sector and port operations</li><li>Knowledge of petroleum product quality specifications, blending requirements, and contamination prevention</li></ul> Competencies&nbsp; <ul><li>Strong strategic thinking and business acumen with experience in multi-entity environments</li><li>Excellent communication and presentation skills</li><li>Proven ability to lead and influence cross-functional teams across different entities and geographies</li><li>Strong negotiation and relationship management skills</li><li>Change management and transformation leadership experience</li><li>Results-oriented mindset with focus on operational excellence and synergy realization</li><li>Experience in matrix management and leading virtual teams across organizational boundaries&nbsp;</li></ul>

Responsibilities: Program Development &amp; Strategy: <ul><li>Design and implement a holistic Continuous Improvement framework tailored to the Talent Hub’s global operations which enhances the existing foundation</li><li>Define revised vision, roadmap, and priorities aligned with business goals and transformation initiatives</li><li>Ensure that Lean principles, a CI mindset and agility are embedded into the DNA of the Talent Hub to drive performance and cost efficiency.</li></ul> Culture &amp; Capability Building: <ul><li>CI mindset across all functions and teams within the AUT Talent Hub including Integrated Service Excellence &amp; Business Analytics.</li><li>Develop and deliver in collaboration with the our client Practitioners and Experts training programs, workshops/Kaizen Events as well as coaching to build strong CI capabilities.</li></ul> Requirements: <ul><li>MBA with focus on Supply Chain, Operations or Quality from a Tier-1 Institute (like IIMs/ IITs/ NITs/ Nittie/ SP Jain, etc.)</li><li>3-5 years of work experience in Supply Chain, Operations or Continuous Improvement roles&nbsp;</li><li>Proven experience with Lean principles</li><li>Certification in Lean, Six Sigma or similar preferred</li><li>Excellent communication and stakeholder engagement skills.</li><li>Strong analytical, facilitation and change management skills&nbsp;</li><li>Experience in global/matrixed environments</li><li>Very deep knowledge on Supply Chain Management Processes</li></ul>

Responsibilities: <ul><li>Act as a technical guide on one or more applications utilized by company.</li><li>Work with the Business System Analyst to ensure designs satisfy functional requirements.</li><li>Work with large, complex data sets and high throughput data pipelines that meet business requirements.</li><li>Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.</li><li>Build data and analytics tools that utilize the data pipeline to provide actionable insights to operational efficiency and other key business&nbsp;performance metrics.</li><li>Work with internal and external stakeholders to assist with data-related technical issues and support data infrastructure needs.</li><li>Collaborate with data scientists and architects on several projects.</li><li>Solve various complex problems</li></ul> Requirements: <ul><li>Minimum of 4 years of related experience</li><li>Bachelors degree preferred or equivalent experience</li></ul>

Responsibilities: <ul><li>Act as a technical guide on one or more applications utilized by company.</li><li>Work with the Business System Analyst to ensure designs satisfy functional requirements.</li><li>Work with large, complex data sets and high throughput data pipelines that meet business requirements.</li><li>Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.</li><li>Build data and analytics tools that utilize the data pipeline to provide actionable insights to operational efficiency and other key business&nbsp;</li><li>performance metrics.</li><li>Work with internal and external stakeholders to assist with data-related technical issues and support data infrastructure needs.</li><li>Collaborate with data scientists and architects on several projects.</li><li>Solve various complex problems</li></ul> Requirements: <ul><li>Minimum of 6 years of related experience</li><li>Bachelors degree preferred or equivalent experience</li></ul>

Responsibilities: Talent Acquisition &amp; Process Setup: <ul><li>Lead and manage end-to-end recruitment activities, with a special focus on field sales hiring (Medical Representatives, Key Account Managers, Technical Specialists, Sales Managers).</li><li>Build, implement, and continuously improve structured hiring processes and systems to ensure a strong, sustainable talent pipeline.</li><li>Partner with business leaders to anticipate manpower needs and align hiring strategies with business goals and growth plans.</li></ul> Strategic HR Leadership: <ul><li>Develop and execute HR strategies that align with the organization’s vision and growth plans.</li><li>Balance operational excellence with long-term strategic objectives.</li></ul>&nbsp;Organizational Development &amp; Culture: <ul><li>Design and implement initiatives to nurture a positive, collaborative, and performance-driven work culture.</li><li>Drive employee engagement and retention through programs that motivate and inspire teams.</li></ul>&nbsp;HR Operations &amp; Compliance: <ul><li>Ensure HR policies and practices are streamlined, compliant, and effectively communicated.</li><li>Oversee performance management processes and employee relations.</li></ul>&nbsp;Change Management: <ul><li>Champion transformation initiatives and guide the organization through periods of growth and change.</li></ul>&nbsp;Requirements: <ul><li>12 to 15 years of HR experience with proven success in talent acquisition (especially field sales hiring) and process establishment</li><li>Experience from medical device companies &amp; pharma/healthcare experience will be considered</li><li>Strong interpersonal and communication skills, with the ability to influence and collaborate with senior stakeholders</li><li>Hands-on, proactive, and solution-oriented approach to HR challenges</li><li>Demonstrated ability to balance immediate execution needs with long-term strategic goals</li></ul> Ideal Candidate Profile: <ul><li>A results-driven HR professional who thrives on building HR systems from the ground up, enjoys working in a fast-paced and growing business environment, and can translate strategy into actionable HR solutions.</li><li>The ideal candidate will bring industry insights from the medical device sector, possess strong experience in sales-force recruitment and capability building, and be committed to developing a scalable HR function that supports sustainable growth.</li></ul>

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48 transformation roles Jobs found

Service Delivery Manager

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

Supply Chain Analyst lll

Manager – Continuous Improvement

Head of Supply Chain & Storage

Continuous Improvement Lead

Dot Net Engineer

Analytics Lead/Lead Data Integration Engineer

Sr. HR Manager

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Skills

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48 transformation roles Jobs found

Service Delivery Manager

Industrial Engineering & Operational Excellence Manager

Data Center Market Development Senior Manager

Supply Chain Analyst lll

Manager – Continuous Improvement

Head of Supply Chain & Storage

Continuous Improvement Lead

Dot Net Engineer

Analytics Lead/Lead Data Integration Engineer

Sr. HR Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.