Specialist, Application Monitoring & Dashboard Analytics (VP2)

Consulting Engineer - Collaboration

Front End Central Product Integration (FE CPIE) MTS (FE)

Customer Process Engineer(Mandarin Speaker)

SUPV I (Supervisor-I) – Maintenance, Grade 5-4

Process Engineering Manager (Electroplating)

Senior Quantum 3D Integration and Packaging Engineer

AVP, Principal Software Engineer (Front-End)

Application Developer - Fullstack Developer

Associate Director - Projects

Responsibilities: <ul><li>Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.</li><li>Design, develop, and maintain operational dashboards and monitoring solutions based on business and technical requirements.</li><li>Create, modify, and optimize queries to extract, analyze, and present data for business and operational reporting.</li><li>Develop reports and analytics that provide actionable insights into system performance, availability, and operational health.</li><li>Support and administer enterprise monitoring tools such as Splunk and Geneos.</li><li>Troubleshoot monitoring alerts, dashboard discrepancies, and reporting-related issues.</li><li>Participate in system implementation, enhancement, testing, and deployment activities.</li><li>Ensure compliance with organizational standards, governance, and audit requirements.</li><li>Prepare and maintain technical documentation, user guides, and operational procedures.</li><li>To identify area of monitoring coverage to be improved; and work with relevant teams to enable monitoring solution to improve monitoring coverage.</li><li>To identify area of triage efficiency to be improved; and work with relevant teams to implement solution to improve triage efficiency.</li><li>To identify area of automation of service recovery ability to be improved; and work with relevant teams to implement solution to automate service recovery ability.</li><li>To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, service end-to-end dashboard, and automation of service recovery.</li></ul> Requirements: <ul><li>Strong hunter mentality with a passion for creating new business opportunities and opening new partner relationships.</li><li>Experience in business development, channel sales, partner sales, technology sales, or customer acquisition roles.</li><li>Comfort with outbound prospecting, cold outreach, networking, pipeline generation, and opportunity development.</li><li>Understanding of cloud technologies, managed services, software licensing, cybersecurity, or broader IT solutions.</li><li>Strong commercial acumen with the ability to influence stakeholders and build strategic business relationships.</li><li>Self-motivated, resilient, and driven by achieving growth targets, partner acquisition goals, and business outcomes.</li></ul>

Responsibilities: <ul><li>Work on advanced Collaboration, Webex and strategic customer solutions, driving adoption, optimisation and long-term customer outcomes.</li><li>Engage directly with customers, building trusted relationships and translating business requirements into technical solutions.</li><li>Design, deploy, migrate, integrate, optimise and troubleshoot Collaboration and Webex environments.</li><li>Support complex migrations and integrations across and third-party technologies, ensuring interoperability and optimal performance.</li><li>Troubleshoot complex Collaboration issues across CUCM, Webex Calling, SIP, voice, video, endpoints and network infrastructure, collaborating with TAC and other stakeholders on CAP case resolution.</li><li>Support Executive Briefings and QBRs, providing technical insights and recommendations aligned to customer business priorities and future-state outcomes.</li><li>Create customer-facing technical documentation, implementation guidance and reusable technical content aligned to CX standards.</li><li>Leverage AI, automation, APIs, programmability and orchestration to improve technical delivery, productivity and customer outcomes, while validating AI-generated outputs.</li><li>Explain complex technical concepts to diverse audiences and enable customers to effectively adopt and operate solutions.</li><li>Build knowledge of competitor and third-party technologies to support migration, integration and solution optimisation.</li><li>Contribute to technical knowledge sharing, automation artefacts, documentation templates and continuous improvement of delivery methodologies.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 8–12 years of experience in company Contact Center technologies across Enterprise and Service Provider environments.</li><li>Strong expertise in Contact Center solutions, including architecture, design, deployment, and implementation of platforms such as Unified Contact Center Enterprise (UCCE), Intelligent Contact Management (ICM), Customer Voice Portal (CVP), Unified Customer Voice Portal (CVP), Unified Communications Manager (CUCM), Finesse, and Unified Border Element (CUBE).</li><li>Proven experience in designing and implementing company Collaboration Contact Center components, including Agent Desktop, ICM scripting, CVP Call Studio scripting, and Contact Center reporting and analytics solutions.</li><li>In-depth understanding of telephony and call routing technologies, including SIP, H.323, MGCP, SCCP, ISDN PRI, QSIG, FXO, FXS, and POTS, with strong troubleshooting and integration capabilities.</li><li>Solid grasp of call flow design, routing strategies, and voice infrastructure protocols within large-scale enterprise contact center deployments.</li><li>Experience working with company UCS infrastructure and VMware virtualization technologies, including vCenter, ESXi, and vSphere Client.</li><li>Solid grasp of TCP/IP networking fundamentals and supporting infrastructure services/protocols such as DHCP, DNS, TFTP, NTP, and LDAP.</li><li>Experience with Webex Contact Center (Webex CC), including solution planning, migration, deployment, and implementation activities.</li><li>Familiarity with AI-driven capabilities and integrations within UCCE, Webex Contact Center, and Webex Customer Experience solutions</li></ul>

Responsibilities: <ul><li>Lead process integration (PI) structural uniformity and cross loop integration for critical modules (e.g., capacitance loop), owning end to end integration strategies to resolve yield, quality, and reliability gaps. </li><li>Drive physics&nbsp;and process based integration solutions through close collaboration with cross module process owners, PI subject matter experts, and key suppliers to optimise integration structures and achieve BIC yield and quality targets.</li><li>Develop and apply model based root cause analysis frameworks (transport, reaction kinetics, pattern density, and geometry dependent effects) to diagnose structural non uniformity. Define, implement, and continuously strengthen critical inline monitoring and defence lines (CD, film loss, mass delta, defectivity, edge/periphery metrics) to ensure robust control of structural uniformity.</li><li>Own and advance product integration programs and loop level domain expertise, maintaining deep technical knowledge across node transitions. </li><li>Proactively drive node over node “shift left” integration, including early implementation of uniformity, bevel, and backside best known methods (BKMs) during development phases to accelerate whole wafer (centre-to-edge) yield and quality ramp.</li><li>Drive worldwide technical alignment and execution excellence by leading global projects, standardizing and leveraging network BKMs, and scaling proven solutions across sites. Identify efficiency and performance gaps, and lead business process creation, optimization, and re engineering to improve benchmark performance, cycle time, and development productivity.</li><li>Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.</li></ul> Requirements: <ul><li>Bachelors/Masters/PhD. in EE, Materials Engineering, Materials Science, Physics and Chemical but optional if candidates have more than 10 years experience in process related role in the semiconductor industry.</li><li>With more than 7 years of relevant industry experience/knowledges.</li><li>Good logical thinking and knowledge in Semiconductor Fabrication process flows, interaction of different processes and how changes affect yield, device performance and reliability. Understanding of DRAM and NAND operation and structure to decipher parametric, probe and qual data from both front-end and backend assembly processes.</li><li>Good model-based problem solving, together with data-driven decision making, and presentation skills. Proven ability to troubleshoot and solve structure and device-related issues, and address root cause.</li><li>Good organizational capabilities and ability to work effectively. Ability to be flexible with job responsibilities and take the initiative to assume added responsibilities. Travel to company sites as necessary for face-to-face collaboration.</li><li>Strong interpersonal skills and customer/co-worker relationships. Successfully demonstrated teamwork skills with a strong focus on developing good team dynamics.</li><li>Good multi-tasking, verbal and written communication skills.</li><li>Ability to apply baseline digital fluency and role appropriate AI literacy to use AI enabled tools responsibly and effectively for research, analysis, content creation, problem solving, operational tasks, and achieving business outcomes</li></ul>

Responsibilities: <ul><li>Good communicator, able to explain technical concepts to both technical and non-technical audiences and collaborate effectively with global internal teams and customers.&nbsp;</li><li>Establish key customer care abouts and contributes &amp; reviews the product requirements.</li><li>Conducts joint design reviews between company and customers during product development cycles to ensure product specifications are properly defined (Design Objectives).&nbsp;</li><li>Work with local FAE and product engineering teams on new concepts.</li><li>Develop expertise in how company products are applied based on Customer’s manufacturing processes. Translates customer’s assembly process to company product design teams, assisting with crafting company Application Spec documents. Collaborates early and aligns with customers on companys final Application Spec. Conducts signoff review between company and Customer for NPI products.</li><li>Works with company engineering to integrate customer application parameters into product and application specifications.</li><li>Creates application notes, training materials, or documentation to help customers understand how to use company products. Provides product application training.</li><li>Provides internal training to company product and FAE groups showing new process technologies that our customer base is utilizing or experimenting with for future development.</li><li>Assists customers with Test methodologies to test company products. Ensures company test methodologies are consistent with Customer’s requirements.</li><li>Provides onsite support during multiple NPI stages.&nbsp;</li><li>Ensured feedback is provided to design engineers.</li><li>Must understand the SMT processes, pick and place equipment, robotics, cable routing and general PCB processes and procedures.</li><li>Assess/collaborate with customer manufacturing teams during product design phase.</li><li>Troubleshoot technical issues that customers encounter with company products during trials and production.</li></ul> Requirements: <ul><li>BS or MS in Mechanical Engineering required, 6-10 years of experience – design/field.&nbsp;&nbsp;</li><li>Fluent in Mandarin, English will be an added advantage.&nbsp;</li><li>Experience with design reviews, tolerance analysis and root cause problem-solving.</li><li>Experience in PPAP and production startup.&nbsp;</li><li>Ability to assist the Quality group in understanding potential areas of concern and the ability to relay data back to the product design teams.</li><li>Knowledge of regulatory and compliance standards is related to interconnect.</li><li>Proficiency in Creo, Ansys, and test lab equipment.</li><li>Must be able to travel within South Asia mostly.</li></ul>

Responsibilities: <ul><li>Perform preventive, predictive and breakdown maintenance on R2R electroplating lines.</li><li>Maintain and troubleshoot WWTP systems and utility equipment, including pumps, filters, RO/UF, chillers, air scrubbers and evaporators.</li><li>Troubleshoot mechanical, electrical, pneumatic, hydraulic and PLC-related issues.</li><li>Support equipment installation, commissioning, modification and continuous improvement to improve reliability and productivity.</li><li>Ensure safety, environmental compliance, LOTO, maintenance documentation and RCA/corrective actions.</li></ul> Requirements: <ul><li>3–7 years of hands-on maintenance experience in manufacturing/industrial environments.</li><li>Diploma/ITI/Technical Certification in Mechanical Engineering.</li><li>Experience with electroplating operations and Reel-to-Reel (R2R) plating lines.</li><li>Experience in WWTP and utility equipment such as air scrubbers, evaporators, chillers and AHUs.</li><li>Hands-on troubleshooting knowledge across mechanical, electrical, pneumatic, hydraulic and PLC-controlled systems.</li></ul>

Responsibilities: <ul><li>Manage engineers in utilizing techniques to characterize hardware, define methods and new technologies and apply them to characterize hardware, and/or perform hardware characterization on significantly complex systems for entire range of products</li><li>Manage, develop, plan and execute process engineering projects for entire range of products</li><li>Interact with key customers to resolve significantly complex process engineering issues for entire range of products</li><li>Develop and implement new technology, products and analytical instrumentation</li><li>Train, define and implement new methodologies, define and apply new technologies, and/or troubleshoot, perform Root Cause Analysis, and resolve significantly complex process engineering issues for entire range of products</li><li>Generate internal and external documentation for products, presentations and technical reports for integrated products and generate and/or validate process engineering specifications for integrated products</li><li>Contributes to market share gains through technology improvement</li></ul> Requirements: <ul><li>Bachelor’s, Master’s or PhD in Chemical Engineering, Materials Science, Chemistry, Electrical Engineering, or related field.</li><li>8+ years of semiconductor process engineering experience, including hands-on expertise in electroplating/electrochemical deposition technologies.</li><li>Strong knowledge of copper plating, wafer-level packaging, RDL, copper pillars, TSVs, and advanced packaging applications.</li><li>Proven experience leading process development, technology innovation, and product qualification in an R&amp;D environment.</li><li>Demonstrated people leadership experience, with the ability to develop and mentor engineering teams.</li><li>Expertise in process characterization, DOE, statistical analysis, troubleshooting, and root cause analysis.</li><li>Strong understanding of plating chemistry, deposition uniformity, defect reduction, and process optimization.</li><li>Experience collaborating with customers and cross-functional teams to resolve complex technical challenges.</li><li>Excellent communication skills with the ability to prepare technical reports, specifications, and executive presentations.</li></ul>

Responsibilities: <ul><li>Create 3D integration and packaging solutions for different platforms and quantum structures</li><li>Work with advanced packaging, process, hardware, and metrology team to develop new materials, processes, and structures for quantum devices</li><li>Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines</li><li>Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues</li><li>Generate internal and external documentation for products, presentations and technical reports</li><li>Design and conduct experiment, measure material and device properties and interpret data</li><li>Keep up to date with the latest advancements in 3D integration, quantum information, and related fields to continually implement new technologies, enhance approaches, and develop methodologies</li><li>Collaborate with customers, start-ups, or universities to identify key problems and develop enabling solutions</li></ul> Requirements: <ul><li>PhD, Masters, or Bachelors degree in Materials Science, Electrical Engineering, Physics, Microelectronics, or a related field.</li><li>5+ years of experience in advanced packaging, 3D integration, heterogeneous integration, or semiconductor process development.</li><li>Strong knowledge of wafer-level packaging, hybrid bonding, TSV, chiplets, flip-chip, and related packaging technologies.</li><li>Hands-on experience in semiconductor fabrication, process integration, materials characterization, and metrology.</li><li>Experience with DOE, data analysis, process optimization, and root cause analysis.</li><li>Familiarity with quantum devices, superconducting technologies, photonics, or cryogenic systems is a strong plus.</li><li>Strong problem-solving, technical communication, and cross-functional collaboration skills.</li><li>Ability to work effectively with customers, startups, universities, and multidisciplinary R&amp;D teams.</li></ul>

Responsibilities: <ul><li>Lead development teams through all phases of the Agile development life cycle.</li><li>Coach and mentor junior talent, including pair-programming and reviewing AIgenerated code with engineering judgment.</li><li>Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create</li><li>amazing apps.</li><li>Champion responsible adoption of AI coding assistants (GitHub Copilot, Claude Code, Cursor) on the team—setting prompt patterns, distinguishing AI Skills</li><li>(deterministic capabilities) from Agents (autonomous, multi-step workflows), and following company guidance for data handling, PII protection, IP compliance, and code provenance in regulated financial services contexts.</li><li>Ensure compliance with architecture, security, and technology standards set by company.</li><li>Participate in addressing root cause analyses, incident reports, and provide direction in problem resolution.</li><li>Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.</li><li>Provide 24x7 on-call support periodically throughout the year.</li><li>Identify ways to increase efficiency and improve system performance, including by piloting AI tools and agentic workflows for repetitive engineering tasks.</li><li>Work with third party vendors to develop software and/or integrate their software into company products.</li></ul> Requirements: <ul><li>Bachelor’s degree and a minimum of 5 years in full stack development with a strong focus on JavaScript (React JS in particular) OR, in lieu of degree, with 7 years of experience in the same.</li><li>Hands-on experience using at least one AI coding assistant (GitHub Copilot, Claude Code, Cursor, or equivalent) as part of regular development workflow.</li><li>Proficiency in TypeScript, JavaScript, React, Redux, Styled-Components, and RTL or Cypress.</li><li>Familiarity with AI-native concepts—RAG patterns, vector databases, MCP (Model Context Protocol), and agent orchestration—and how they differ from</li><li>traditional architecture.</li><li>Awareness of the open-source AI tooling ecosystem (Continue.dev, Aider, Cline, Ollama). Exposure to building or customizing AI agents/skills using LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) for engineering automation such as code review, documentation, or migration assistants.</li><li>Live and breathe testing.</li></ul>

Responsibilities: Application Development: <ul><li>Design, develop, test, deploy, and support web applications using Angular/AngularJS, Python, and modern full stack technologies.</li><li>Build responsive, high-performing, and user-friendly web interfaces.</li><li>Develop and maintain backend services, business logic, RESTful APIs, and system integrations.</li><li>Integrate applications with databases, enterprise platforms, and third-party systems.&nbsp;</li></ul> Solution Design: <ul><li>Analyze business and functional requirements and translate them into technical solutions.</li><li>Prepare technical designs, system workflows, and application specifications.</li><li>Contribute to technical design discussions and recommend scalable, maintainable solutions aligned with established architecture standards.</li><li>Support the evaluation and selection of appropriate technologies and development approaches.</li></ul> System Integration &amp; Database Management: <ul><li>Develop and maintain secure REST APIs and system integrations.</li><li>Design, optimize, and support relational databases and SQL queries.</li><li>Ensure secure, accurate, and reliable data processing across applications.</li><li>Monitor and optimize application, API, and database performance.</li></ul> Quality Assurance &amp; Testing: <ul><li>Develop and execute unit tests, integration tests, and defect resolution activities.</li><li>Participate in code reviews and quality improvement initiatives.</li><li>Support user acceptance testing, release validation, and production deployments.</li><li>Contribute to automated testing and continuous integration practices where applicable.</li></ul> Application Support &amp; Continuous Improvement: <ul><li>Troubleshoot application issues and provide timely resolution of incidents and defects.</li><li>Monitor application performance, availability, and operational health.</li><li>Perform root cause analysis and implement sustainable solutions to prevent recurring issues.</li><li>Identify opportunities to improve application functionality, performance, maintainability, and user experience.</li></ul> Agile Delivery &amp; Collaboration: <ul><li>Participate in backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Collaborate with Business Analysts, Product Owners, Project Managers, and cross-functional technical teams.</li><li>Provide effort estimates and technical input to support project planning and delivery commitments.</li><li>Communicate progress, risks, dependencies, and technical recommendations to stakeholders.</li></ul> Security &amp; Development Standards: <ul><li>Follow secure software development practices and organizational security requirements.</li><li>Ensure applications comply with data privacy, security, audit, and compliance standards.</li><li>Adhere to coding standards, code review processes, and development best practices.</li><li>Support vulnerability remediation and application security improvements.</li></ul> Documentation &amp; Compliance; <ul><li>Maintain technical documentation, support guides, and system specifications.</li><li>Document application configurations, enhancements, integrations, and support procedures.</li><li>Ensure solutions are developed in accordance with organizational policies, standards, and governance requirements.</li></ul> Requirements: <ul><li>3+ years of software development experience, with strong hands-on expertise in Angular or AngularJS for web application development.</li><li>Strong experience in API development and integration, with the ability to develop, consume, test, and troubleshoot RESTful APIs.</li><li>Good working knowledge of JavaScript, TypeScript, HTML5, and CSS3, with a solid understanding of modern web application development practices.</li><li>Hands-on experience with SQL and relational databases, preferably SQL Server, PostgreSQL, or MySQL, including database queries and data handling.</li><li>Proficiency with Git/version control and good understanding of software development lifecycle, debugging, testing, and collaboration with cross-functional development teams.</li><li>Experience with Python development for backend services</li></ul>

Responsibilities: <ul><li>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.&nbsp;</li><li>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</li><li>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</li><li>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</li><li>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</li><li>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</li><li>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</li><li>Support with the implementation of&nbsp;contractors mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</li><li>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</li><li>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.&nbsp;</li><li>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</li><li>Oversee Statutory &amp; Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</li><li>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</li><li>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</li><li>Analyze information and ensure that reports are consolidated for management review.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</li><li>Project Management Professional (PMP) certification – preferred</li><li>Understanding of industry-specific delivery standards and technologies,&nbsp;statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.&nbsp;</li><li>Preferably 5+ years of experience with a developer.</li></ul>

Skills

Industry

Location

Jobtitle

31 troubleshoot Jobs found

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Consulting Engineer - Collaboration

Front End Central Product Integration (FE CPIE) MTS (FE)

Customer Process Engineer(Mandarin Speaker)

SUPV I (Supervisor-I) – Maintenance, Grade 5-4

Process Engineering Manager (Electroplating)

Senior Quantum 3D Integration and Packaging Engineer

AVP, Principal Software Engineer (Front-End)

Application Developer - Fullstack Developer

Associate Director - Projects

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

31 troubleshoot Jobs found

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Consulting Engineer - Collaboration

Front End Central Product Integration (FE CPIE) MTS (FE)

Customer Process Engineer(Mandarin Speaker)

SUPV I (Supervisor-I) – Maintenance, Grade 5-4

Process Engineering Manager (Electroplating)

Senior Quantum 3D Integration and Packaging Engineer

AVP, Principal Software Engineer (Front-End)

Application Developer - Fullstack Developer

Associate Director - Projects

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.