M365 Lead Workplace Services

Senior Developer, Core Banking/Credit Module – VP 2

Maintenance Technician

HIG HBM PE Principal Component Validation Engineer

Facilities Supervisor III

Hybrid Bonding Technology Development Engineer - Wet Clean

Business Analyst  Authorization, BTP & Basis

Business Analyst SAP SD

Quality & Reliability Technician

Business Analyst SAP PP

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Create technical design documents and solution specifications.</li><li>Compile timely, comprehensive, and accurate documentation, reports, and project deliverables.</li><li>Develop and maintain system documentation to capture key design decisions and application architecture.</li><li>Perform analysis, design, development, testing, and implementation of applications according to project and change request requirements.</li><li>Design, develop, and maintain software databases and tables, including application data structures, interfaces, and communication processes.</li><li>Develop, enhance, and support applications using AS400/IBM i technologies, RPGLE, Free Format RPG, SQLRPGLE, CL, COBOL, and DB2.</li><li>Utilize ARCAD and Rational Developer for i (RDi) for source management, development, build, deployment, and software lifecycle management.</li><li>Manage software releases, deployments, and DevOps-related activities for IBM i applications.</li><li>Review code changes delivered by contract developers and ensure adherence to development standards and best practices.</li><li>Manage vendor deliverables to ensure quality, compliance, and timely completion.</li><li>Test, maintain, troubleshoot, and recommend software improvements to optimize system stability and performance.</li><li>Collaborate with production support teams to perform root cause analysis, resolve production incidents, conduct code reviews, and execute unit testing.</li><li>Independently install, customize, integrate, and support software packages and applications.</li><li>Work effectively within cross-functional Agile delivery teams, utilizing project management and collaboration tools.</li><li>Support concurrent project deliveries, production issues, and change requests while maintaining high-quality standards and meeting business commitments</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience.</li><li>6–9 years of experience in Core Banking support and development.</li><li>Strong experience in AS400/IBM i development using RPGLE, Free Format RPG, SQLRPGLE, CL, COBOL, and DB2.</li><li>Experience with ARCAD and Rational Developer for i (RDi) development environments and deployment processes.</li><li>Knowledge of Global CIF (Customer Information File) systems and customer data management processes would be highly advantageous.</li><li>Extensive experience in production support, incident management, and service management environments.</li><li>Proven ability to manage and deliver multiple projects, enhancements, and change requests simultaneously.</li><li>Experience working with Agile delivery methodologies and DevOps practices will be an added advantage.</li><li>Strong knowledge of IBM i architecture, database design, performance tuning, and software lifecycle management.</li><li>Experience with ALDON change management tools is advantageous.</li><li>Knowledge of Silverlakes banking software suite will be an added advantage.</li><li>Prior experience in team leadership, technical leadership, vendor management, or people management would be a plus.</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment</li><li>Troubleshoot equipment failures and repair as needed</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime</li><li>Perform Lock Out / Tag Out requirements.</li><li>Work from blueprints, manuals, sketches and verbal instructions.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written</li><li>Min 1-3 years experience in manufacturing.</li><li>Ability to work independently</li><li>Must have good or corrected eyesight to insure quality of work</li><li>Ability to lift and carry 25 kg frequently</li><li>Ability to crouch, crawl, climb ladders, and work at various heights</li><li>Good basic math skills</li><li>Good mechanical aptitude, and troubleshooting ability</li><li>Must have a valid drivers license</li></ul>

Responsibilities: <ul><li>Coordinate with internal and external teams to prepare silicon validation activities.</li><li>Partner with manufacturing teams to ensure required resources are available.</li><li>Identify, evaluate, and validate HBM Component Validation equipment and testing flows.</li><li>Ensure silicon performance meets product expectations.</li><li>Debug failures, identify root causes, and implement design or process fixes.</li><li>Collaborate with Design Validation (DV), Quality Assurance (QA), and Global Quality (GQ) teams on customer returns and reliability improvements.</li><li>Partner with Engineering, Manufacturing, and Marketing organizations.</li><li>Develop, troubleshoot, and validate HBM component validation test programs.</li><li>Review datasheets and provide feedback to Application Engineers.</li><li>Prioritize activities across multiple cross-functional teams.</li><li>Provide technical leadership, mentoring, and On-the-Job Training (OJT) for engineers.</li><li>Support technical presentations, seminars, and product-specific expertise</li></ul> Requirements: <ul><li>Bachelors or Masters Degree with a minimum of 10 years of experience, preferably within the memory semiconductor industry.</li><li>Strong programming experience with Linux, Python, C/C++, Verilog, UVM, and version control systems (Git, SVN).</li><li>Excellent analytical, debugging, and problem-solving skills.</li><li>Strong communication, presentation, and data analytics capabilities.</li><li>Basic understanding of HBM and/or DRAM operation and computer networking.</li><li>Self-motivated with the ability to work effectively in collaborative team environments</li></ul>

Responsibilities: Safety and Legal Compliance: <ul><li>Familiarity with the operational legal requirement of the plant from DOLE, PEZA, DENR, LLDA, FPIP-DOR, BFP, FDA, PNP, PDEA, etc.</li><li>With on Safety Requirements for LOTO, Machine Guarding, Control Reliability, Work at Heights, Electrical Safety, Confined Spaces, Cyanide Alarms and sensors, etc.</li></ul> Supervision and Management of Plant Facilities Operation and Maintenance specifically the following: <ul><li>HVAC System</li><li>Compressed Dry Air</li><li>Electrical System</li><li>Water and Sewer Waste Water Operation</li><li>Plating Water and Wastewater Treatment</li><li>Building Maintenance and Building Management System</li><li>Electronic Controls and PLC System</li><li>Elevator System</li><li>Genset</li><li>Vacuum System</li><li>Fire protection and detection system</li><li>Paging System</li><li>Boiler, Scrubber and Mist Eliminator System</li><li>With ability to troubleshoot and recommend cost and life-cycle improvement for each process.&nbsp;</li></ul> Project Management and Cost Control: <ul><li>Leads the plant requirement on all its improvement project initiatives.</li><li>Highly knowledgeable on applicable engineering standards to recommend in the project design stage.</li><li>Up to date on the market costing to ensure accurate project cost estimation.</li><li>Recommend and review third party contracts.</li><li>With technical know-how to recommend fastest approach in meeting the deadline without issue on project quality.&nbsp;</li><li>Cost Cost Reduction Recommendation and Implementation:</li><li>Reviews plant performance related to power, water and expenses and recommend cost reduction measures.</li><li>Lead the plant to all Energy Conservation and Reduction programs.</li><li>Knowledgeable in Digital factory deployment such as Hydra Traceability, MES, Machine Connectivity for OEE tracking.</li></ul> Requirements: <ul><li>Licensed Engineer (ME, EE, ECE) with more than 10 years’ experience in Facilities Operation and Management in manufacturing set-up.&nbsp;</li><li>Able to communicate his/her idea to all levels of the organization.&nbsp;</li><li>Highly technical and analytical with People Management Skills.&nbsp;</li><li>Must have negotiation skills and able to work under pressure with ease and confidence.</li></ul>

Responsibilities: <ul><li>Design, collect data, analyze, and compile reports on difficult process engineering experiments. Measure film and surface properties, and interpret data.&nbsp;</li><li>Optimize process to push product performance to HW limit.</li><li>Generate innovative ideas to tackle challenges in hybrid bonding enablement. Guide engineering on prototyping. Perform hardware characterization on a variety of difficult systems.</li><li>Implement new technology, products, and analytical instrumentation.</li><li>Troubleshoot complex problems, perform root cause analysis, and resolve a variety of difficult process engineering issues.</li><li>Generate internal documentation for products, presentations, and technical reports.</li><li>Communicate and engage with customers to resolve complex process engineering issues or concerns, under limited supervision.</li><li>Identify, select, and partner with vendors and suppliers.</li><li>Serve as a resource for junior colleagues; lead project teams, as needed</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field. Higher education is a bonus.</li><li>3-7 years of related experience .</li><li>Demonstrates conceptual and practical expertise in complex problem solving.</li><li>Innovative &amp; can think out of the box. Passionate on going through iterative process/hardware development testing &amp; learning cycles.</li></ul>

Role Description: <ul><li>We are seeking an experienced Business Analyst for SAP Authorization to design, implement, and govern access controls and BTP-related activities in our SAP S/4HANA landscape. This role is critical to ensuring secure, compliant, and efficient system usage within our corporate, manufacturing and supply chain environment. You will take end-to-end ownership of SAP security and support SAP BTP and Basis activities from understanding business processes and defining access requirements to hands-on role design, testing, deployment, and ongoing support.</li></ul> Responsibilities: <ul><li>The position requires a strong balance of technical expertise, governance, and stakeholder collaboration.</li><li>Design, build, test, and maintain SAP S/4HANA roles by translating business requirements into secure, scalable role structures</li><li>Manage user access lifecycle activities (provisioning, modification, de-provisioning) in compliance with internal controls and audit standards</li><li>Perform Segregation of Duties (SoD) analysis, risk identification cum analysis, remediation, manage user access requests, and emergency access management</li><li>Collaborate with business stakeholders, IT teams, and auditors to resolve access issues and address audit findings</li><li>Troubleshoot authorization issues and conduct root cause analysis across SAP modules</li><li>Maintain and continuously improve SAP security frameworks in production environments</li><li>Develop and maintain documentation, including role design standards, access matrices, and procedures</li><li>Provide Level 2 and Level 3 support for SAP security-related incidents and requests</li><li>Provide SAP Basis support including transport, patch and upgrade, coordination of system refresh activities</li><li>Support automation and workflow using SAP BTP.</li><li>Ensure ongoing system compliance, stability, and performance related to access controls</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree in Information Technology, Business, or a related field (Master’s degree is a plus).</li><li>SAP Authorization or SAP GRC Certification is a strong advantage.</li><li>Minimum 5 years of SAP security/authorization experience, including at least one S/4HANA implementation or conversion.</li><li>Strong experience with PFCG role design and maintenance, user and role administration, authorization object analysis and troubleshooting, risk analysis, emergency access, access request management and SoD analysis and compliance controls</li><li>Good understanding of SAP SD, EWM/MM, FICO, AM, QM and PP, Concur, Ariba, IBP and the business processes to design effective security roles.</li><li>Experience supporting audit activities, internal controls, and compliance reviews.</li><li>Knowledge of integration environments (e.g., Salesforce &amp; MES) from an authorization impact perspective is an advantage.</li><li>Experience with S/4HANA environments, including Fiori app authorizations</li><li>Experience with using SAP BTP for building automation and workflow</li><li>Strong analytical and problem-solving skills, with attention to detail.</li><li>Excellent communication skills and ability to work with cross-functional teams.</li><li>Self-driven, disciplined, and able to work independently while meeting timelines.</li></ul>

Role Description: <ul><li>As our Business Analyst, SAP SD, you will design and optimize processes that integrate seamlessly with manufacturing and supply chain—providing accurate, timely, and actionable manufacturing insights.</li><li>This role focuses heavily on requirements gathering, gap-fit analysis, testing, documentation, solution design, reporting, support and adoption.</li><li>It also demands end-to-end ownership: from understanding business requirements and mapping processes to hands-on SAP configuration, testing, and deployment.&nbsp;</li></ul> Responsibilities: <ul><li>Lead the functional analysis of SD requirements and translating them into S/4HANNA SAP solutions.</li><li>Perform configuration of SAP SD module.</li><li>Integrate SD with other SAP modules FICO and MM as well as Salesforce workflows/processes.</li><li>Troubleshoot, perform root cause analysis and resolve SAP issues at functional, configuration and technical levels.</li><li>Maintain, enhance and optimise SAP S/4HANA solutions in production.</li><li>Conduct user training and create user documentation as needed.</li><li>Identify and implement automation, reporting, and process improvements.</li><li>Work with our third-party vendor on L2 and L3 support</li><li>Ensure system stability, performance optimisation, and support patch upgrades and OS patching activities.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Information Technology, or a related field (Master’s degree is a plus).</li><li>SAP S/4HANA Certification in SAP is a strong advantage, preferably SAP SD.</li><li>Ability to work on In-App Extensibility and BTP-based extensions and understanding of integration tools (SAP CPI, APIs) and CDS Views; experience in WRICEF objects</li><li>Minimum 3 years of SAP SD experience, including at least 1 full lifecycle implementation.</li><li>Proven ability to work both functionally and technically—from business process mapping to SAP configuration and testing.</li><li>Strong knowledge of SD with good understanding of Salesforce is highly preferred.</li><li>Experience integrating SD with FICO, MM, and PP modules and MES is highly advantageous</li><li>Ability to support one other module is highly advantageous.</li><li>Experience with SAP S/4HANA environments.</li><li>Excellent communication skills and the ability to work with cross-functional teams.</li><li>Strong analytical, problem-solving, self-driven and able to work independently to meet timelines.</li><li>Lead the functional analysis of SD requirements and translating them into S/4HANNA SAP solutions.</li><li>Perform configuration of SAP SD module.</li><li>Integrate SD with other SAP modules FICO and MM as well as Salesforce workflows/processes.</li></ul>

Responsibilities: <ul><li>Testing &amp; Inspection: Conduct dimensional, mechanical, and electrical tests on incoming components, prototypes, and finished products (e.g., connectors and sensors).&nbsp;</li><li>Data Management: Record test results, prepare statistical performance reports, and analyze data for quality trends.&nbsp;</li><li>Quality Compliance: Assist in audits, maintain Quality Management System (QMS) documentation, and ensure adherence to standards like ISO 9001 and IATF 16949.&nbsp;</li><li>Problem Solving: Facilitate Root Cause Analysis (RCA), raise Non-Conformance Reports (NCRs), and support corrective action implementations.&nbsp;</li><li>Collaboration: Act as a liaison between production, engineering, and quality teams to troubleshoot issues and improve processes.&nbsp;</li></ul> Requirements: <ul><li>Education: Diploma in Engineering (e.g., Electrical, Mechanical) or an Associates degree/relevant vocational qualification.</li><li>Experience: Typically requires 2 to 5+ years of hands-on experience in a manufacturing, quality, or testing environment (often dealing with automotive or electronic assemblies).</li><li>Technical Skills: Familiarity with test equipment (e.g., microscopes, multimeters, Universal Testing Machines), blueprint reading, and Geometric Dimensioning and Tolerancing (GD&amp;T).</li><li>Core Tools: Understanding of core quality methodologies such as 8D, FMEA, and SPC.&nbsp;</li></ul>

Responsibilities: <ul><li>Lead functional analysis workshops to gather and translate PP business requirements into SAP S/4HANA solutions.</li><li>Configure and support SAP PP module functionalities based on business needs.</li><li>Integrate SAP PP with modules including FICO, QM, AM, MM/EWM, and SD to support seamless production workflows.</li><li>Support SAP-MES integration and manufacturing process optimization.</li><li>Troubleshoot SAP issues, perform root cause analysis, and resolve functional, configuration, and technical problems.</li><li>Maintain, enhance, and optimize SAP S/4HANA solutions in production environments.</li><li>Collaborate with third-party vendors for L2 and L3 support activities.</li><li>Conduct user training sessions and prepare functional and technical documentation.</li><li>Identify opportunities for automation, reporting enhancements, and process improvements.</li><li>Ensure system stability, performance optimization, and support patch upgrades and releases.</li><li>Participate in testing activities including SIT, UAT, and regression testing.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.</li><li>Master’s degree is an advantage.</li><li>Minimum 7 years of SAP PP experience, including at least one full lifecycle SAP implementation.</li><li>Strong hands-on experience with SAP S/4HANA environments.</li><li>Proven expertise in SAP PP configuration, testing, and business process mapping.</li><li>Strong understanding of MES integration and manufacturing operations.</li><li>Experience integrating SAP PP with FICO, QM, AM, MM/EWM, and SD modules.</li><li>Ability to support at least one additional SAP module is highly advantageous.</li><li>Knowledge of SAP BTP extensions, In-App Extensibility, SAP CPI, APIs, CDS Views, and WRICEF objects is preferred.</li><li>SAP S/4HANA Certification, preferably in SAP PP, is highly desirable.</li><li>Excellent analytical, troubleshooting, and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Self-driven, proactive, and capable of working independently within tight timelines.&nbsp;</li></ul>

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28 troubleshoot Jobs found

M365 Lead Workplace Services

Senior Developer, Core Banking/Credit Module – VP 2

Maintenance Technician

HIG HBM PE Principal Component Validation Engineer

Facilities Supervisor III

Hybrid Bonding Technology Development Engineer - Wet Clean

Business Analyst Authorization, BTP & Basis

Business Analyst SAP SD

Quality & Reliability Technician

Business Analyst SAP PP

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28 troubleshoot Jobs found

M365 Lead Workplace Services

Senior Developer, Core Banking/Credit Module – VP 2

Maintenance Technician

HIG HBM PE Principal Component Validation Engineer

Facilities Supervisor III

Hybrid Bonding Technology Development Engineer - Wet Clean

Business Analyst Authorization, BTP & Basis

Business Analyst SAP SD

Quality & Reliability Technician

Business Analyst SAP PP

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.