Customer Service Manager

Assistant Treasury Manager

Senior Microbiology Technician

Production Supervisor

Microbiology Technician

Manager, Site Logistics & Project Integration

Executive Human Resources (Corporate)

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills: <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements: <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Role Description: <ul><li>The overall purpose of the Assistant Treasury Manager is to conduct analysis on various investment opportunities, prepare Treasury MIS and reporting, support Chief Treasury Officer towards maximizing value creation, funds management, debt raising and support on KYC, risk and compliance.&nbsp;</li></ul> Responsibilities: Liquidity and Asset Management <ul><li>Identifying opportunities for Equities and Bond Investment for Treasury Entity</li><li>Identifying opportunities for Equities and Bond Investment for Family Office Entity</li><li>Analyze and monitor investment activities within the Group and Family Office with a view towards efficient allocation of capital.</li></ul> Treasury MIS and Reporting <ul><li>Prepare the monthly, quarterly and annual treasury &amp; investments reports.</li><li>Compilation on Monthly Treasury Newsletter</li><li>Integration of Treasury MIS with EPM</li><li>Engage with Business Units for compiling project wise Data rooms covering key information for each project.</li></ul> Risk &amp; Compliance Management <ul><li>Assist&nbsp;in the development, implementation and maintenance of policies &amp; procedures covering all aspects of Treasury &amp; Asset Management activities.</li><li>Manage all financial risk exposures for the group including foreign exchange, interest rate, commodities and sovereign risk through proper hedging and other strategies.</li><li>Ensure that the Group is compliant with policies including management of Group financial risks related to interest rates, commodities, and forex.</li></ul> Banking relationships &amp; Debt raising <ul><li>Supporting in Bank account opening, KYC and relationship management</li><li>Manage relationship with UAE based banks.</li><li>Manage funding requirements of various business units through existing and new debt facility arrangements.</li><li>Manage facility Covenants.</li></ul> Internal and External Stakeholder Management <ul><li>Liaise with senior management, operational staff, company bankers and management teams of potential investment targets.</li><li>Maintain confidentiality when dealing with company funds and managing substantial investments &amp; capital projects.</li></ul> Requirements: Knowledge, Skills &amp; Experience Required for this Role﻿<ul><li>Degree in Finance; Post-graduate level qualification is preferable (MSc, MBA).</li><li>CFA and/or ACT qualification would be a plus.</li><li>A minimum of 5 years’ progressive experience in Treasury and/or Asset Management, ideally with exposure to EMEA region.</li><li>Prior corporate Treasury and/or Asset Management experience in a multinational company is preferred.</li><li>Should have access to banks to develop new banking relationships.</li><li>Strong understanding of equity, debt, FX, commodity markets and interest rate markets.</li><li>Ability to model company valuations through various generally acceptable methodologies.</li><li>Prior exposure to managing financial risk in emerging markets.</li><li>Strong understanding of derivative instruments and commodity products.</li><li>Experience with international reporting and knowledge of IFRS reporting with strong experience in Hedge Accounting.</li><li>Prior experience in Treasury systems implementation would be a plus.</li><li>Written and oral fluency in English.</li><li>Fluency in Excel, Word, PowerPoint.&nbsp;Knowledge of VBA would be a plus.</li></ul>

Responsibilities: <ul><li>Perform and oversee complex microbiological activities, including environmental monitoring (viable and non-viable), utility sampling (e.g., water, compressed gases), and aseptic process support in areas utilizing isolator technology.</li><li>Conduct and review microbiological testing for bioburden, endotoxin (LAL), sterility, and microbial identification on raw materials, in-process samples, and final products.</li><li>Support and lead aspects of aseptic process simulations (media fills) including planning, execution, incubation, and interpretation of results within isolator systems.</li><li>Assist in the startup and qualification of the microbiology laboratory including equipment qualification, SOP development, method verification/validation, and environmental monitoring qualification.</li><li>Contribute to investigations, non-conformances, and microbiological excursions by providing subject matter expertise and supporting root cause analysis and CAPA implementation.</li><li>Ensure accurate and timely documentation of laboratory data in compliance with data integrity principles and cGMP guidelines.</li><li>Mentor and provide technical guidance to junior microbiology staff, fostering a culture of scientific excellence, compliance, and continuous learning.</li><li>Maintain laboratory readiness for internal and external audits by following and enforcing good laboratory practices and cGMP expectations.</li><li>Participate in ongoing improvements to laboratory procedures, contamination control strategies, and sterility assurance programs.</li><li>Interface cross-functionally with Quality Assurance, Manufacturing, Validation, and Engineering to support cleanroom and equipment qualifications, isolator decontamination cycles, and site expansion activities.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>Minimum of 3-5 years of microbiology laboratory experience in a cGMP pharmaceutical or biotechnology manufacturing environment.</li><li>Experience with isolator-based sterile manufacturing processes and aseptic support activities is strongly preferred.</li><li>Working knowledge of cGMPs, FDA and EU Annex 1 requirements, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li><li>Experience supporting laboratory equipment startup, qualification, and routine maintenance preferred.</li><li>Prior experience with high potent APIs and/or controlled substances is desirable.</li></ul> Skills/Competencies: <ul><li>Advanced technical skills in environmental monitoring, microbial testing, and aseptic processing support.</li><li>Strong documentation and data integrity skills with a meticulous attention to detail.</li><li>Demonstrated ability to troubleshoot microbiological and laboratory equipment issues.</li><li>Effective time management and prioritization skills in a fast-paced environment.</li><li>Strong communication skills with the ability to train and mentor junior staff.</li><li>Proactive, collaborative, and compliance-oriented mindset.</li><li>Comfortable working in cleanroom environments and adhering to gowning and contamination control protocols.</li></ul>

Responsibilities: <ul><li>Supervise daily manufacturing operations including formulation, filling, and packaging of sterile injectable IV bag products within cleanroom environments utilizing isolator technology.</li><li>Manage and develop production team members, providing coaching, training, and performance feedback to ensure adherence to standard operating procedures (SOPs) and quality expectations.</li><li>Author, review, and approve SOPs, batch records, and other production documentation to ensure compliance with cGMP and regulatory requirements.</li><li>Ensure compliance with cGMP, FDA, DEA, OSHA, and other regulatory requirements, particularly in handling high potent APIs and controlled substances.</li><li>Coordinate production schedules to meet demand and support planning, warehouse, and materials management functions.</li><li>Monitor key performance indicators (KPIs) for productivity, quality, and safety; implement corrective and preventive actions as needed.</li><li>Oversee line clearance, equipment setup, and cleaning activities, ensuring readiness for manufacturing operations and minimizing downtime.</li><li>Support deviations, investigations, and CAPA implementation in partnership with Quality Assurance and other support functions.</li><li>Drive continuous improvement initiatives to enhance operational efficiency, product quality, and operator engagement.</li><li>Ensure effective communication between production shifts and other departments to maintain smooth and efficient operations.</li><li>Maintain a strong safety culture, ensuring compliance with Environmental Health &amp; Safety (EHS) programs and best practices.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in engineering, Life Sciences, or a related technical field preferred; equivalent experience considered.</li><li>Minimum of 3–5 years’ experience in pharmaceutical or biotechnology manufacturing, preferably in sterile or aseptic operations.</li><li>Supervisory experience leading production teams in a regulated environment.</li><li>Knowledge of cGMP, aseptic processing, and isolator-based manufacturing.</li><li>Experience with high potent APIs and/or controlled substances preferred.</li><li>Proficiency with production documentation, batch records, SOP authoring, and deviation processes.</li></ul> Requirements: Skills / Competencies: <ul><li>Strong leadership and team management skills with a focus on employee development.</li><li>Excellent organizational and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced, dynamic environment.</li><li>Clear, concise communication skills (written and verbal).</li><li>Proficiency in Microsoft Office and familiarity with manufacturing execution systems (MES) or ERP platforms.</li><li>Commitment to data integrity, safety, and continuous improvement.</li></ul>

Responsibilities: <ul><li>Perform routine environmental monitoring (viable and non-viable) in classified cleanroom areas (Grade A/B/C/D), including surface and personnel monitoring. Manufacturing is performed inside isolators with surrounding grade C environment.</li><li>Collect and test samples from water systems (e.g., purified water, WFI), compressed gases, and other utilities per GMP and site procedures.</li><li>Support aseptic process simulations (media fills), including preparation, execution, and recovery/interpretation of microbiological data.</li><li>Perform microbiological tests such as bioburden, endotoxin (LAL), and sterility testing for raw materials, in-process samples, and finished products.</li><li>Prepare microbiological media, perform growth promotion testing, and maintain inventory of reagents and supplies.</li><li>Maintain laboratory notebooks, logs, and electronic systems in a compliant and organized manner, ensuring adherence to data integrity standards.</li><li>Support qualification and validation activities including cleanroom and utility qualifications, method validations, and EM qualification mapping.</li><li>Assist in investigations related to microbial excursions or deviations and contribute to the development and implementation of CAPAs.</li><li>Support microbiology lab startup activities including equipment qualification, SOP development, and execution of technical transfer protocols.</li><li>Follow all safety, quality, and regulatory policies, and maintain compliance with cGMP, USP, EU Annex 1, and other applicable guidelines.</li></ul> Requirements: Qualifications/Experience: <ul><li>Associate’s or bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>1–3 years of microbiology laboratory experience in a GMP-regulated pharmaceutical or biotechnology manufacturing environment.</li><li>Experience working in sterile environments or supporting aseptic processes preferred.</li><li>Familiarity with environmental monitoring equipment (e.g., particle counters, air samplers), microbiological techniques, and lab instrumentation.</li><li>Knowledge of cGMPs, data integrity principles, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and commitment to data accuracy and integrity.</li><li>Ability to work independently while collaborating effectively within a team</li><li>Good time management and organizational skills to support multiple tasks and priorities.</li><li>Proficient in the use of Microsoft Office and basic laboratory software systems.</li><li>Willingness to work flexible shifts or weekends to support aseptic operations and testing schedules, as needed.</li><li>A proactive and patient-focused mindset with a strong sense of ownership and compliance.</li></ul>

Responsibilities: Warehouse &amp; Materials Management <ul><li>Oversee all warehouse activities including receiving, storage, handling, and internal material movement to ensure compliance with cGMP, DEA, and safety regulations.</li><li>Develop and maintain systems for inventory management, accuracy, and traceability, including raw materials, components, packaging, and finished goods.</li><li>Ensure timely and compliant movement of materials to support production schedules and product release timelines.</li><li>Collaborate with Quality and Compliance teams to maintain cGMP storage practices, support inspections, and ensure readiness.</li></ul> Planning &amp; Supply Coordination <ul><li>Lead the site’s production and materials planning processes to ensure timely availability of materials and resources to meet manufacturing demands.</li><li>Manage and optimize the site’s Master Production Schedule (MPS), material requirement planning (MRP), and capacity planning tools.</li><li>Coordinate with corporate Supply Chain and Procurement functions to align site planning with supplier performance and external manufacturing dependencies.</li></ul> Project Management &amp; Integration <ul><li>Serve as a site-level project manager for cross-functional initiatives including new product introductions (NPIs), facility readiness, equipment onboarding, and continuous improvement projects.</li><li>Develop project timelines, resource allocations, risk assessments, and stakeholder communication plans to ensure successful project execution.</li><li>Support greenfield and expansion activities by coordinating logistics, materials, and equipment staging activities.</li></ul> Systems &amp; Process Development <ul><li>Lead implementation and optimization of ERP and warehouse management systems to enable efficient and compliant operations.</li><li>Develop and implement SOPs, training programs, and KPIs across warehouse and planning functions.</li><li>Identify opportunities for process automation, waste reduction, and continuous improvement in site logistics operations.</li></ul> Requirements: Qualifications / Experience: <ul><li>Bachelor’s degree in Supply Chain, Engineering, Business, Operations Management, or related field.</li><li>7+ years of progressive experience in warehouse, planning, or project management roles within pharmaceutical or highly regulated industries.</li><li>Strong understanding of cGMPs, DEA requirements for controlled substances, and sterile manufacturing logistics.</li><li>Proven experience implementing ERP systems (SAP, Oracle, etc.) and managing warehouse or supply chain digital tools.</li><li>PMP certification or formal project management training strongly preferred.</li></ul> Skills/Competencies: <ul><li>Strong organizational, analytical, and problem-solving skills.</li><li>Effective leadership and team-building abilities across cross-functional stakeholders.</li><li>Proficiency in project management tools and planning systems.</li><li>Excellent verbal and written communication with the ability to influence at all levels.</li><li>High sense of ownership, attention to detail, and adaptability in a fast-paced, startup environment.</li><li>Commitment to compliance, quality, and patient-centered operations.</li></ul>

Responsibilities: Payroll processing: <ul><li>Maintain &amp; update attendance &amp; leave record.</li><li>Salary, incentives &amp; annual appraisals working &amp; MIS preparation</li><li>Assist to Settle FNF</li></ul> Statutory compliance: <ul><li>Registering Staff For PF-ESIC as per their Eligibility.</li><li>Send the Salary Data to Consultant for Challan Preparation (PF/ ESIC / PT)</li><li>Send the approved Challan to Accounts and ensure timely Payments.</li><li>Resolving compliance related issues raised by government authorities.</li><li>Assist staff to process PF-ESIC related requests.</li></ul> Manage related offices: <ul><li>PF Office / TMC &amp; BMC / MSEB / Society Office, etc.</li></ul> Facility management: <ul><li>Maintain record of utility service providers(handy-men) contacts &amp; details for relevant purpose.</li><li>Undertake repairs &amp; maintenance of office premises &amp; ensure office premises are functional.&nbsp;</li><li>Provide data &amp; MIS reports on demand after approval from reporting boss.</li><li>Provide various letters required for different purposes to Staff following approval process.</li><li>Assist in Engagement Activities organised.</li><li>Vendor Management</li></ul> Requirements: <ul><li>1-3 yrs in relevant profile.</li><li>MBA with HR specialization. Commerce Background mandatory.</li><li>Preferred graduate specialization in Economics, Marketing or Accounting</li></ul>

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Customer Service Manager

Assistant Treasury Manager

Senior Microbiology Technician

Production Supervisor

Microbiology Technician

Manager, Site Logistics & Project Integration

Executive Human Resources (Corporate)

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7 u Jobs found

Customer Service Manager

Assistant Treasury Manager

Senior Microbiology Technician

Production Supervisor

Microbiology Technician

Manager, Site Logistics & Project Integration

Executive Human Resources (Corporate)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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