HR Manager

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Packaging Technician

Warehouse Technician

Maintenance Manager

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Lead Professional Support Lawyer - Corporate

Service Manager

Responsibilities:&nbsp; <ul><li>We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.</li><li>This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.</li></ul> The incumbent will: Business Partnering &amp; Leadership Support <ul><li>Act as a strategic HR partner to the Site General Manager and leadership team.</li><li>Provide guidance on organizational design, workforce planning, and people strategies.</li><li>Support leaders in decision-making related to performance, engagement, and talent.</li></ul> Talent Management &amp; Workforce Planning <ul><li>Lead manpower planning aligned with production and operational needs.</li><li>Drive recruitment strategies, especially for operators, technicians, and critical roles.</li><li>Build and maintain talent pipelines (including internal mobility across GSO sites).</li><li>Oversee onboarding and integration of new hires.</li></ul> Performance &amp; Capability Development <ul><li>Implement performance management processes and ensure consistency.</li><li>Identify capability gaps and drive training and development initiatives.</li><li>Partner with global teams to deploy leadership development programs.</li><li>Strengthen frontline leadership capability (e.g., supervisors, shift leads, cell leads).</li></ul> Employee Engagement &amp; Culture <ul><li>Drive engagement initiatives aligned with site needs and global framework.</li><li>Developing and executing engagement action plans.</li><li>Monitor employee sentiment, attrition trends, and address root causes.</li><li>Foster a positive, inclusive, and high-performance culture.</li></ul> Employee Relations &amp; Compliance <ul><li>Manage employee relations issues, including disciplinary cases and grievances.</li><li>Ensure compliance with local labor laws and company policies.</li><li>Partner with legal or external stakeholders when required.</li><li>Promote fair and consistent HR practices across the site.</li></ul> HR Operations &amp; Excellence <ul><li>Oversee HR operations including payroll inputs, benefits administration, and HR systems.</li><li>Ensure data accuracy and timely reporting (headcount, attrition, etc.).</li><li>Drive HR process improvements and standardization.</li><li>Ensure audit readiness and compliance with internal controls.</li></ul> Site HR Team Leadership <ul><li>Lead, coach, and develop the site HR team.</li><li>Build HR capability to act as strong business partners to line managers.</li><li>Drive consistency and quality in HR service delivery.</li></ul> Change Management &amp; Transformation <ul><li>Lead HR initiatives related to transformation, restructuring, or stabilization.</li><li>Support crisis management and recovery plans (e.g., high attrition, ramp-up challenges).</li></ul> Requirements: <ul><li>More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,</li><li>BA/BS degree, or equivalent combination of education and experience.&nbsp;</li><li>SHRM or PHR Certificate.&nbsp;</li><li>Ability to deliver change management programs.&nbsp;</li><li>Extensive knowledge of employment laws and practices.</li><li class="ql-align-justify">Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

Overview: <ul><li>On-site customer work across the EMEA region (Data Centers, Utilities, Oil &amp; Gas) Remote work handling administrative and planning tasks</li><li>Candidates can be based in Ireland, the UK, Netherlands, Poland, or Romania, ideally near a major airport.</li></ul> Responsibilities: <ul><li>Lead installation, maintenance, commissioning, testing, and fault-finding of MV and HV equipment</li><li>Lead installation projects, oversee third-party providers, support fellow engineers, and ensure equipment operates at optimal performance.</li><li>Perform site testing (e.g., insulation resistance, primary/secondary injection, functional testing)</li><li>Provide advanced technical support and root cause analysis for complex power distribution fault</li><li>Review and approve service documentation, test reports, and commissioning records</li><li>Act as the primary customer contact during project execution</li><li>Support and mentor service engineers, promoting safety and best practices</li><li>Collaborate with project teams to meet delivery targets and ensure customer satisfaction</li></ul> Requirements: <ul><li>Higher Diploma or Degree in Electrical Engineering</li><li>Proven experience in power distribution testing and commissioning</li><li>Ability to test and commission large MV to HV installations</li><li>Experience with protection relay programming</li><li>Strong IT skills and attention to detail</li><li>This is a hands-on, customer-facing position suited for candidates with a strong technical background. Skills:</li><li>Strong troubleshooting and problem-solving abilities</li><li>Leadership mindset with the ability to coach and develop others</li><li>Flexibility to travel extensively across the EMEA region</li></ul>

Role Description: <ul><li>The Production Technician II is an advanced-level technician role responsible for sterile pharmaceutical manufacturing operations, with additional expectations for technical troubleshooting, routine maintenance, and active support of qualification activities.</li><li>This position operates in an isolator-based manufacturing environment, works with high potent APIs and controlled substances, and plays a key role in ensuring compliance with cGMP, safety, and site procedures. </li><li>The Production Technician II serves as a technical resource within the production team and supports continuous improvement of manufacturing processes.</li></ul> Responsibilities: <ul><li>Operate, monitor, and adjust sterile manufacturing equipment for formulation, filling, and packaging of IV bag products in compliance with SOPs, cGMP, and safety requirements.</li><li>Perform routine preventive maintenance and minor repairs on production equipment to maintain optimal operating conditions.</li><li>Serve as first-line troubleshooting support for equipment and process issues, escalating to engineering or maintenance as required.</li><li>Support equipment and process qualifications, including protocol review, execution participation, and documentation completion.</li><li>Assist in the creation, revision, and implementation of SOPs and production-related procedures.</li><li>Provide training, guidance, and on-the-job support to Production Technician I personnel.</li><li>Perform cleaning, changeover, and line clearance activities to maintain manufacturing operations.</li><li>Accurately complete batch records, logbooks, and production documentation in compliance with data integrity requirements and cGMP practices.</li><li>Review documentation completed by fellow members of the production team.</li><li>Collaborate with Quality Assurance during in-process checks, deviation investigations, and CAPA activities.</li><li>Adhere to DEA and site procedures for controlled substance handling, including documentation and security protocols.</li><li>Work closely with cross-functional teams including Engineering, Validation, and Quality to support operational readiness.</li><li>Operate isolator technology, including performing and verifying sanitization steps, and supporting advanced troubleshooting.</li><li>Ensure controlled substances are handled, documented, and stored per DEA and site requirements.</li><li>Participate in continuous improvement and lean manufacturing initiatives to enhance safety, quality, and efficiency.</li></ul> Requirements: Qualifications/Experience <ul><li>High school diploma or equivalent required; associate degree or technical certification in a mechanical, engineering, or life sciences discipline preferred.</li><li>Minimum of 5 years’ experience in pharmaceutical or regulated manufacturing in areas of compounding, filling, inspection, and secondary packaging.</li><li>Experience with sterile products or IV bag production preferred.</li><li>Demonstrated mechanical aptitude with hands-on equipment troubleshooting and maintenance skills.</li><li>Knowledge of cGMP, aseptic processing, and controlled substance handling requirements.</li><li>Minimum of 3 years’ experience working with automated production equipment utilizing HMI or SCADA interface required.</li><li>Experience with isolator-based manufacturing strongly preferred.</li><li>Experience reading and following technical documents such as SOPs, maintenance procedures, electrical drawings, equipment arrangements, piping diagrams, and qualification protocols</li></ul> Skills/Competencies <ul><li>Demonstrated problem-solving and mechanical troubleshooting skills.</li><li>Ability to mentor and train less experienced technicians.</li><li>Excellent attention to detail and documentation accuracy.</li><li>Effective communication and teamwork skills.</li><li>Commitment to safety, quality, and data integrity.</li><li>At home working in cleanroom environments with PPE requirements.</li></ul>

Role Description: <ul><li>The Warehouse Technician will be responsible for executing material handling, inventory management, and warehouse operations in support of a sterile pharmaceutical manufacturing facility producing injectable IV bag products, including high potent APIs and controlled substances.</li><li>This role will ensure materials are received, stored, issued, and shipped in compliance with cGMP, DEA, and site safety requirements.</li><li>The Warehouse Technician will play a key role in maintaining accurate inventory records, supporting production schedules, and ensuring the cleanliness, organization, and security of the warehouse.</li></ul> Responsibilities: <ul><li>Receive, inspect, and verify incoming materials, components, and supplies against purchase orders and specifications.</li><li>Ensure proper storage of raw materials, packaging components, and controlled substances in compliance with cGMP, DEA, and safety requirements.</li><li>Accurately issue and deliver materials to production areas based on production schedules and work orders.</li><li>Operate warehouse equipment such as forklifts, pallet jacks, and material handling devices in a safe and compliant manner.</li><li>Perform cycle counts, physical inventory counts, and reconciliation of discrepancies in coordination with Inventory Control.</li><li>Maintain warehouse cleanliness, organization, and environmental conditions per site procedures and regulatory requirements.</li><li>Document all material transactions in the inventory management system, ensuring data accuracy and adherence to data integrity principles.</li><li>Prepare shipments of materials, components, or finished products in compliance with applicable regulations, including hazardous material handling requirements.</li><li>Support material sampling activities, including coordination with Quality Control for testing.</li><li>Assist in warehouse procedure creation, updates, and continuous improvement initiatives.</li><li>Ensure DEA security and access control measures are followed for controlled substances.</li><li>Collaborate with Production, Quality, Planning, and Procurement to ensure timely material availability for manufacturing operations.</li></ul> Requirements: Qualifications/Experience: <ul><li>High school diploma or equivalent required; Associate’s degree preferred.</li><li>Minimum of 2 years of warehouse or material handling experience in a cGMP-regulated pharmaceutical, biotechnology, or related manufacturing environment.</li><li>Experience handling controlled substances and/or high potent APIs preferred.</li><li>Knowledge of cGMP, DEA, and OSHA requirements for material handling and storage.</li><li>Experience operating forklifts and other warehouse equipment; forklift certification preferred.</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and accuracy in documentation and inventory management.</li><li>Familiarity with inventory management systems and ERP software.</li><li>Ability to work effectively in a fast-paced, highly regulated environment.</li><li>Strong organizational skills with the ability to prioritize tasks.</li><li>Good communication and teamwork skills.</li><li>Commitment to safety, compliance, and maintaining a secure warehouse environment.</li><li>Ability to lift and move materials in accordance with safety guidelines.</li></ul>

Responsibilities: Preventive Maintenance &amp; Operations: <ul><li>Coordinate with Production Scheduling and Value Stream teams to plan PM activities at least 72 hours in advance</li><li>Develop and manage PM schedules within CMMS systems</li><li>Ensure PMs include tasks, BOM, OEM manuals, images, and execution details</li><li>Establish PM audit processes to ensure effectiveness</li><li>Implement visual systems to communicate PM schedules to production teams</li><li>Track and report PM performance metrics (On-Time completion, Schedule Adherence)</li><li>Ensure proper closure of PM work orders to support MTBF, MTTR, and reliability improvements</li><li>Develop PM kitting processes to improve efficiency</li></ul> Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage maintenance teams</li><li>Recognize and reward employee performance</li><li>Drive adherence to company policies and operational procedures</li><li>Support hiring, staffing, and equal opportunity practices</li><li>Conduct performance evaluations and identify training needs</li></ul> Safety, Compliance &amp; Continuous Improvement: <ul><li>Ensure compliance with OSHA, PPE, plant safety systems, ISO, and TS 16949 standards</li><li>Lead TPM initiatives and continuous improvement programs</li><li>Ensure timely completion of safety and quality engagement activities</li></ul> Budget &amp; Stakeholder Management: <ul><li>Manage departmental budgets and cost-saving initiatives</li><li>Prepare reports, maintain records, and handle communications</li><li>Collaborate with external suppliers and OEMs for technical support and training</li></ul>&nbsp;Requirements: Education &amp; Experience: <ul><li>Associate’s Degree + 8+ years of maintenance &amp; leadership experience</li><li>OR</li><li>Bachelor’s Degree in Engineering + 5+ years of experience</li><li>OR</li><li>Equivalent combination of education and experience</li></ul> Technical Expertise: <ul><li>Minimum 5 years of CMMS/database administration experience (Maximo, MP2, Maintenance Connection, eMaint)</li><li>Strong technical writing and documentation skills</li><li>Deep knowledge of maintenance systems, tools, and methodologies</li></ul> Hands-On Experience With: <ul><li>PLC systems</li><li>Electric motors and controllers</li><li>Mechanical, pneumatic, and hydraulic systems</li><li>Vacuum pumps and plant equipment</li></ul> Preferred Skills: <ul><li>Microsoft Office (Excel, Word, Outlook)</li><li>Lean Manufacturing, Six Sigma, 5S (Green Belt preferred)</li><li>Understanding of MTBF, MTTR, and TPM programs&nbsp;</li></ul>

Position Summary: <ul><li>The Senior Maintenance Technician will lead maintenance activities in a GMP-regulated pharmaceutical manufacturing environment, ensuring reliable operation of production and facility systems.&nbsp;</li><li>This role focuses on equipment uptime, preventive maintenance, troubleshooting, and continuous improvement of utilities and process equipment—including tablet presses, granulation systems, and HVAC systems supporting cleanroom operations.</li></ul> Responsibilities: <ul><li>Perform and oversee preventive, predictive, and corrective maintenance on pharmaceutical manufacturing and facility equipment.</li><li>Lead troubleshooting and repair efforts on tablet presses, granulators, blenders, fluid bed dryers, coating machines, and other process equipment.</li><li>Maintain and repair facility utilities such as HVAC systems, compressed air, purified water, steam, chilled water, and vacuum systems.</li><li>Support calibration and mechanical integrity programs to ensure GMP compliance.</li><li>Collaborate with Production, Engineering, and Quality departments to minimize downtime and ensure regulatory requirements are met.</li><li>Review and update maintenance SOPs, work orders, and documentation in accordance with cGMP and FDA standards.</li><li>Train and mentor junior technicians and provide technical guidance during shifts or project work.</li><li>Participate in capital projects, equipment installation, and commissioning/qualification activities (IQ/OQ/PQ).</li><li>Identify and implement process improvements to increase reliability and reduce maintenance costs.</li><li>Support environmental monitoring and cleanroom operation standards through proper maintenance of HVAC and filtration systems.</li></ul> Requirements: <ul><li>Associate’s or Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering (or equivalent technical discipline) preferred.</li><li>Experience: Minimum 5–8 years in a maintenance or engineering role within a pharmaceutical, biotech, or GMP manufacturing environment.</li><li>Strong hands-on experience with tablet compression, granulation, and packaging equipment.</li><li>Working knowledge of HVAC systems, cleanroom environments, and associated regulatory requirements (ISO 14644, cGMP).</li><li>Familiarity with CMMS systems (e.g.,, BMRAM, Maximo, SAP PM) and maintenance documentation practices.</li><li>Strong understanding of electrical, mechanical, and pneumatic systems.</li><li>Excellent problem-solving, communication, and leadership skills.</li></ul> Preferred Skills: <ul><li>Knowledge of PLCs and control systems troubleshooting.</li><li>Experience with aseptic or sterile manufacturing utilities.</li><li>Understanding of 21 CFR Part 11 and data integrity principles.</li><li>Root cause analysis and reliability-centered maintenance experience. Key Responsibilities</li></ul>

Job Summary: <ul><li>This position is dedicated to the review, verification, and assessment of analytical data generated within the Quality Control laboratory.&nbsp;</li><li>The role ensures that all laboratory documentation meets cGMP, regulatory, and internal quality standards.&nbsp;</li><li>Responsibilities do not include performing laboratory testing, operating instruments, or releasing materials or products.</li></ul> Responsiblities: <ul><li>Review complete analytical data packages generated from a wide range of QC laboratory instrumentation, including HPLC, UPLC, GC, UV?Vis, FT?IR, Dissolution, X?Ray Diffraction (XRD), pH meters, Karl Fischer, ICP-MS, and other compendial or platform - specific systems.</li><li>Verify calculations, chromatographic integrations, peak assignments, system suitability criteria, and instrument audit trails across software platforms such as Empower, ChemStation, LabSolutions, ICP?MS data systems, and dissolution software.</li><li>Assess data for compliance with approved analytical methods, compendial requirements, SOPs, and cGMP expectations, ensuring consistency across diverse analytical techniques.</li><li>Evaluate raw data outputs such as chromatograms, spectra (UV, IR), dissolution profiles, XRD patterns, elemental analysis reports, pH logs, and mass spectrometry data for accuracy and scientific soundness.</li><li>Identify discrepancies, atypical trends, integration anomalies, missing data, or potential data integrity concerns and escalate findings promptly.</li><li>Confirm that all raw data, worksheets, logbooks, electronic records, and metadata comply with ALCOA+ principles and meet internal documentation standards.</li><li>Review LIMS entries for accuracy, completeness, and proper linkage to supporting raw data and metadata.</li><li>Ensure instrument-specific parameters (e.g., wavelength accuracy for UV, calibration curves for ICP?MS, dissolution run conditions, GC column performance) are appropriately documented and meet acceptance criteria.</li></ul> Requirements: Education &amp; Experience: <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Bachelor of Science Degree in chemistry, chemical engineering or related field with 4+ years’ relevant analytical laboratory experience OR</li><li>Master’s Degree in above disciplines with 2+ years’ relevant analytical lab experience</li></ul> Knowledge: <ul><li>Has strong knowledge of laboratory software and has expanded knowledge of chromatographic software (e.g. Waters Empower, Agilent ChemStation and Sotax WinSotax), using custom fields, custom calculations and custom reports</li><li>Full proficiency with various laboratory techniques/instruments: HPLC, UV-Vis, FT-IR, GC and dissolution tester, melting point apparatus, viscometer, Karl Fischer titrator, pH meter, analytical balance, etc.</li><li>Thorough knowledge of applicable safety and standards guidelines, such as SOP, cGMP, GLP, DEA regulations and/or MSDS</li><li>Has demonstrated competence in conducting chemical analyses</li><li>Strong knowledge of wet chemistry techniques</li><li>Competency in Microsoft Office Suite</li></ul> Skills &amp; Abilities: <ul><li>Ability to critically review and analyze data, interpret information, and draw conclusions from relevant or missing information, reporting to management</li><li>Ability to display and analyze data in a logical manner</li><li>Ability to critically review, analyze data, interpret information, and draw conclusions from relevant or missing information</li><li>Ability to display and analyze data in a logical manner</li><li>Strong verbal and written communication skills as well as good computer skills</li><li>Strong attention to details and accurate record keeping</li><li>Establish and maintain cooperative working relationships with others</li><li>Solid organizational skills</li><li>Ability to coach less senior staff and develop laboratory skills and ability</li><li>Ability to take initiative, set priorities and follow through on assignments</li></ul> Physical Requirements: <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel.&nbsp;</li><li>Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods</li></ul>

Role Summary: <ul><li>As Business Development Director, you will drive significant revenue growth by expanding and deepening relationships across a portfolio of strategically important customer accounts within a defined geographic or industry focus. </li><li>You’ll operate as a senior, consultative commercial leader—building credibility with executive decision makers, identifying high-value opportunities, shaping demand for our solutions, and consistently closing complex deals. </li><li>You’ll also lead through managers, setting direction, developing talent, and owning performance outcomes across your remit.</li></ul> Responsibilities: Strategic Account Growth &amp; Executive Partnership <ul><li>Build and sustain trusted, long-term relationships with senior-level decision makers and key influencers across assigned accounts, including major strategic customers.</li><li>Lead executive engagement through regular status, performance, and strategy sessions—surfacing priorities, pain points, and growth opportunities.</li><li>Translate customer needs into compelling, solution-led proposals aligned to organizational product and service strategy.</li></ul> New Business Development &amp; Opportunity Leadership <ul><li>Identify, qualify, develop, and typically close new sales opportunities with targeted prospects.</li><li>Lead complex, multi-stakeholder sales cycles—shaping value propositions, securing sponsorship, managing risk, and driving deals to close.</li></ul> Demand Creation &amp; Market Presence <ul><li>Increase awareness and preference for the organization’s products and services by elevating their profile with customers and within the market.</li><li>Partner with internal stakeholders to position solutions effectively, strengthen pipelines, and accelerate conversion through coordinated go-to-market activity.</li></ul> Leadership, Performance &amp; Execution <ul><li>Provide leadership and direction through managers; build high-performing teams that deliver against growth objectives.</li><li>Own performance and results for related departments/functions within your scope—ensuring accountability, coaching, and continuous improvement.</li><li>Execute functional business plans and contribute to broader functional strategy, aligning priorities and investments with divisional direction.</li></ul> Success Measures <ul><li>Achievement (and outperformance) of revenue targets and growth KPIs.</li><li>Increased measurable expansion within strategic customers.</li><li>Strong pipeline creation and high conversion of qualified opportunities.</li><li>Improved customer satisfaction and executive-level engagement depth.</li><li>Effective leadership outcomes: team performance, capability growth, and retention.</li></ul> Requirements: <ul><li>Proven track record in business development and enterprise/B2B sales, including closing complex, high-value opportunities.</li><li>Demonstrated success in managing strategic accounts and influencing C-suite or senior leadership stakeholders.</li><li>Strong commercial acumen: pipeline management, forecasting discipline, negotiation, and value-based selling.</li><li>Ability to connect customer strategy to solution strategy and build compelling, outcomes-driven business cases.</li><li>Experience leading through managers with accountability for departmental performance and results.</li></ul> Leadership Profile <ul><li>Executive presence with the ability to influence and inspire confidence at senior levels.</li><li>Highly collaborative—able to align cross-functional teams around customer outcomes.</li><li>Strategic and disciplined—comfortable making decisions guided by divisional priorities and long-term direction.</li><li>Results-driven with a growth mindset and strong ownership mentality.</li></ul>

Responsibilities: Technical: <ul><li>Collaborate with the technical support team to resolve dealer service and parts issues efficiently.</li><li>Deliver regional and on-site technical training for troubleshooting and equipment repair.</li><li>Support and advance the Service Management Development and Certification Program.</li></ul> Dealer Development: <ul><li>Participate in dealer selection and onboarding processes.</li><li>Conduct dealer capability assessments and implement performance improvement plans.</li><li>Ensure dealer compliance with technical training and certification programs.</li><li>Train dealer personnel on internal systems (Dealer Portal, service platforms, warranty systems, etc.).</li><li>Support dealerships in improving absorption rates and overall operational performance.</li></ul> Parts &amp; Service Operations: <ul><li>Partner with aftersales and dealer teams to achieve regional parts sales targets.</li><li>Monitor and manage service &amp; parts KPIs and operational metrics.</li><li>Promote the use of OEM service parts across dealerships.</li><li>Drive participation in parts programs and promotional initiatives.</li><li>Provide technical support related to parts and service operations.</li></ul> Quality, Warranty &amp; Campaigns: <ul><li>Ensure dealer adherence to warranty processes and procedures.</li><li>Monitor campaign completion and ensure 100% closure of safety-related actions.</li><li>Administer goodwill policies within budget and company guidelines.</li><li>Conduct warranty audits to ensure compliance.</li><li>Report recurring field issues to the quality team for resolution.</li></ul> Requirements: <ul><li>Minimum 5+ years of aftersales experience in agricultural, construction, or automotive industries.</li><li>Strong knowledge of dealership operations and dealer network management.</li><li>Good understanding of service and parts operations, including KPIs.</li><li>Strong technical expertise in agricultural or heavy equipment.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to troubleshoot mechanical, electrical, electronic, and hydraulic systems.</li><li>Proficiency in Microsoft Office (Intermediate to Advanced).</li><li>Willingness to travel up to 75%.</li><li>Valid driver’s license with a clean driving record.&nbsp;</li></ul>

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126 united kingdom Jobs found

HR Manager

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Packaging Technician

Warehouse Technician

Maintenance Manager

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Lead Professional Support Lawyer - Corporate

Service Manager

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Skills

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126 united kingdom Jobs found

HR Manager

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Packaging Technician

Warehouse Technician

Maintenance Manager

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Lead Professional Support Lawyer - Corporate

Service Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.